Name: Spark by Hilton Harrisonburg University Area
Address: 1131 Forest Hill Road, Harrisonburg, 22801, US

8/10

Excellent

22 Jul 2026

Satesh

except wired position of toilet paper in bathroom everything is good.

8/10

Excellent

22 Jul 2026

Corazon Bea

Ok for a quick stopover

4/10

Poor

17 Jul 2026

Ann Marie

The ac in the room was extremely loud. The room would not cool stuck at 70 degrees if you turned it down to 68degrees it was too loud to sleep and ran all night long. The front seat check in staff was rude and not helpful. Did not tell us how to get to room. The breakfast was in one word terrible. Mostly cereal. I bought a Diet Coke and was charged $6.06 when the label said $3. I showed my bank statement charge and she said it was taxes. Taxes for a Diet Coke can not be more than the cost of the product. I told her I was taking another one and she reluctantly agreed.
The hotel was very conveniently located but I will choose one the twenty other hotels next time I visit my daughter at school.

Family

10/10

Exceptional

13 Jul 2026

Michael

This hotel is relatively new, is convenient to the highway and JMU. Good breakfast.

Partner

10/10

Exceptional

12 Jul 2026

Gary

Nice place and priced right

Friends

8/10

Excellent

05 Jul 2026

Azad

Only bread items for breakfast. There would have been better options for non vegetarian and vegetarian

Family_with_children

10/10

Exceptional

02 Jul 2026

Julie

Great location right off of 81 and very close to JMU. The room was updated and very clean. The beds were comfortable and the room was spacious. There weren't a lot of options at the breakfast but it was enough for our quick stay. Would definitely stay here again.

Family

8/10

Excellent

30 Jun 2026

Risa

Room was very clean.

8/10

Excellent

28 Jun 2026

Hannah

Was really great all around. Very clean other than small hairs on the bedding and towels that resembled that of dog or cat hairs

Friends_and_family Friends

6/10

Pleasant

28 Jun 2026

Cherilyn

Breakfast was the worst. Barely any options and never restocked.

Partner

8/10

Excellent

28 Jun 2026

Sebastian

We stopped here on a 2 day road trip to visit family, so it was for one night. We also had our dog with us ($75 pet fee, but we knew it was going to be extra before we left). Staff was helpful when we arrived, and when we left.

Room was spotless and comfortable. A/C unit was a bit loud when it kicked on (probably can’t change that since it’s a manufacturer issue?), but otherwise everything went really well. Beds were comfortable and clean, and the stay went as expected.

Breakfast offerings were spartan, though for the price it made sense.

Overall, I’d say the whole experience was 9/10. If you’re passing through and need a reasonably priced and comfortable place to stay, I’d say it’s well worth it.

Pet

10/10

Exceptional

27 Jun 2026

Carson

Everything was wonderful! Definitely going to stay here next year if I do my conference!

Self

10/10

Exceptional

04 Jun 2026

Kim

Beautiful,comfortable,clean

10/10

Exceptional

03 Jun 2026

VORREZE

It was a nice clean room. Bed was comfortable in the welcome display on the TV was very nice.

10/10

Exceptional

01 Jun 2026

Justin

Clean, efficient, polite and helpful. It's bare bones but nice, clean bones.

Self

8/10

Excellent

01 Jun 2026

Mary

AC was loud so it was difficult to sleep and while ear plugs were offered they are uncomfortable for me

Self

10/10

Exceptional

25 May 2026

Justin

Very nice and as advertised which is unusual. Friendly, competent, attentive staff. Very pleased.

Self

10/10

Exceptional

18 May 2026

chris

Everyone was extremely nice and helpful.

Partner

10/10

Exceptional

06 May 2026

Traci

I really liked my name was on the tv

Friends

10/10

Exceptional

28 Apr 2026

Claudia

amazing Location, you can Uber everywhere

8/10

Excellent

15 Apr 2026

Sonia

Convenient and clean

Family_with_children

8/10

Excellent

12 Apr 2026

MICHELE

Extremely clean and quiet. Friendly staff. Back patio with firepit was perfect for relaxing. Conveniently located. Only downfall was the breakfast. Could have had a little more variety and replenished more. Other then that. Perfect!

Family

10/10

Exceptional

12 Apr 2026

Carol

The property was clean. Room was basic. Security into the back door was lax. Don’t waste your time with the breakfast bar.

Self

10/10

Exceptional

11 Apr 2026

Kathryn

I was worried about breakfast - hard boiled eggs and cream cheese were not kept cold. But other than that, great experience. Very clean and well run.

6/10

Pleasant

11 Apr 2026

Belynda

Very small hotel. Parking lot is extremely small.

10/10

Exceptional

08 Mar 2026

Alicia

Hotel was very clean and very convenient for visiting my son at jmu. Payton at the front desk was great. So sweet and helpful. I definitely recommend staying here when you come to town.

Self

2/10

Poor

15 Feb 2026

Taylor J.

Most of thevç

10/10

Exceptional

08 Feb 2026

Amy

Clean! Fresh! Brand new look and amenities. Great breakfast and coffee. Super attentive and friendly staff! Venmo tipping for room service!

8/10

Excellent

22 Jan 2026

Jessica

Recently renovated so everything was clean and new. Service was friendly. Can't beat the cost.

Friends_and_family Family

8/10

Excellent

18 Aug 2023

Peterine C

A little inconvenient to access entrance we were told no breakfast only coffee and missed out on a limited breakfast average place for an overnight stay may or may not use again

Leisure Family

2/10

Poor

27 Jul 2023

Shannon

Very gross

Business Self

8/10

Excellent

01 Jul 2023

Tim

It was a port in the storm.

4/10

Poor

09 Jun 2023

Paul

Friendly staff, room was rough with peeling paint, low-end finishes.

Leisure Self

2/10

Poor

14 May 2023

Kimberley

Horrible customer service. Do not recommend.

6/10

Pleasant

13 May 2023

Judy

This property needs a complete update and thorough cleaning. The towels were stained and well used. Overall it was clean on the surface. I would not stay here again nor would I stay at a Red Roof Inn.

Leisure Self

2/10

Poor

29 Apr 2023

WENDY

Bed bugs!! Dirty sheets and towels. Mold on the ceiling.

Business_and_leisure Pet

2/10

Poor

23 Apr 2023

Mark

Not clean

not terrible but not a clean hotel

Partner

6/10

Pleasant

20 Apr 2023

Beth

The affordable price was exactly what we needed.

Business Family

2/10

Poor

16 Apr 2023

Heverton

Horrible place , run away!

Horrible hotel, room floors was filthy, furniture was dusty, towels were old and stained, sheets was also old and stained. Owner was very rude to me. I wanted to run away when I got to the room. Very unhappy with this hotel, needs to be removed from the app.

Self

4/10

Poor

07 Apr 2023

Kacie

Unsanitary and dirty!

Reception was sleeping upon arrival and wouldn’t wake up. The room was disgusting. Everything was dirty, blood on walls, un washed floors, pee all over the toilet and floor. All of the towels were just folded dirty towels. One with blood and makeup on it.

Friends_and_family Family

10/10

Exceptional

31 Mar 2023

David

The Motel was nice and clean. When i walked into the room it actually smelled fresh and everything worked and clean. The Manger of the Hotel is a really nice Lady as well. I will definitely be back to Harrisonburg V.A and went i do ill be staying at the Super 8 Motel.

Business

6/10

Pleasant

23 Mar 2023

Mark

Towels were stained and/or dirty.
Flooring installed improperly.
Tub caulking job terrible.
No breakfast food items served.

Leisure Family

2/10

Poor

06 Mar 2023

Michael

Close to highway

Leisure Pet

6/10

Pleasant

27 Feb 2023

Stephanie

The staff we dealt with were very friendly and guided us to a good restaurant. The hotel itself was very tired looking and dated. The room was probably clean but it was hard to be certain since the furniture was so worn and the bathroom was so old. The tile appeared worn and dirty. Won’t stay in RRI again!!

Leisure Partner

6/10

Pleasant

11 Jan 2023

Linda

Good one night stay

The front desk was extremely helpful when my reservation from Hotels.com was not processed. He helped me correct what I needed for the night, and even upgraded my room for the inconvenience.

The hotel was fine for a budget hotel for a quick one night stay. There were some stains on the towels and they need to add USB outlets but otherwise it is a decent hotel. Great location.

Friends_and_family Family

6/10

Pleasant

24 Nov 2022

Keith

Hope I didn’t wake them

After we were given a key to an unoccupied room, sure hope my 2 am entry to their room didn’t wake them, it was good for what it’s purpose was, a place to stop along the way

Partner

6/10

Pleasant

30 Oct 2022

Verified traveler

Barely adequate

The room was clean and adequate. The needs comfortable, but small with tiny pillows. However, things did not seem to be maintained well. Plugs and extension cords looked sketchy, the room phone didn't work, fridge wasn't very cold, and there was no breakfast food available but coffee. Lots of road noise.
For one night, it was ok, but not for a long stay.

Friends_and_family Family

2/10

Poor

21 Oct 2022

Henry

just overall very dirty room, esp the bathroom floor. the door latch appears to have been forced at some point. very noisey.

Leisure Family

2/10

Poor

10 Oct 2022

Stephany

This place is filthy has bedbugs!

Pet

4/10

Poor

09 Oct 2022

Brian

No pool, staff seemed to not care and be burdened by us wanting to stay here. NOT recommended

2/10

Poor

03 Oct 2022

Kenneth

The room was dirty, sheets and towels were visibly stained and dirty!

Leisure Family

2/10

Poor

02 Oct 2022

Jeetendra

The Inn is conveniently located and that’s the only good thing about it, everything else about the place is sad.

2/10

Poor

28 Sep 2022

Tiffany

Spacious parking lot, welcoming exterior, clean and well kept lobby, to the point staff (a positive for me), clean elevator in good condition. All of this for the most tragic room I've ever experienced: bad smell, window curtain covered in black mold, mystery white fluid on the side of furniture, burns in the lap shades. I dont even want to know what happened to the poor in-room phone, the cord was just coated in dirt and other mystery substances and a groove/divet that ran around the base of the phone looked like it had been dipped in candy and then buried for 40 years.
I understand that this is a roadside motel in a college town, but really? Even after doing a thorough bed bug check, this place was so gross that I felt itchy the entire time and barely got any sleep.
Avoid at all costs, would have rather slept in my moving van at least it would have saved me almost a hundred bucks.

Business Partner

2/10

Poor

05 Sep 2022

Hope

The toilet didn’t flush and they didn’t apologize. The base of the furniture was dirty. The floor wasn’t finished well. The outlet in the wall was falling out.

Leisure Family

10/10

Exceptional

04 Sep 2022

Anthony

economical adequate for needs, price

4/10

Poor

29 Aug 2022

Beth

We were very disappointed that our 20-year-old daughter had to have an email from a parent to check in. She is an adult. Age discrimination needs to be removed. Please change this policy.

Leisure Self

6/10

Pleasant

22 Aug 2022

Verified traveler

I was met with friendly service however the hotel room could use some updating and maintenance. It sufficed as a place to sleep, however I would not recommend having high expectations going into it. I would’ve expected the price to be a little cheaper for what it was. It hard to beat its location to JMU though.

Friends_and_family Family

2/10

Poor

21 Aug 2022

FELIPE

One of the worst places I've ever stayed

Business_and_leisure Family

10/10

Exceptional

21 Aug 2022

Denise

It was great! Room could have been a little cleaner.

Leisure Family

4/10

Poor

21 Aug 2022

Verified traveler

The chairs were broken, the faucet was coming away from the counter. The linoleum was coming apart on the floor of the bedroom. I also could not get a receipt from the receptionist at checkout.

Partner

4/10

Poor

21 Aug 2022

Matt

Meh

Seemed to be in state of flux. One person at desk who was doing her best. Owner let phone ring and seemed annoyed that she had to answer it. I think that was a cultural thing. Mold in tub. Faucet loose and leaking in sink.

Friends_and_family Family

6/10

Pleasant

07 Aug 2022

Sara

Room wasn’t very clean or great, but the staff was very friendly.

Business Self

8/10

Excellent

01 Aug 2022

John

Room was clean and comfortable. Desk staff was friendly and helpful.

Friends_and_family Friends

8/10

Excellent

22 Jul 2022

Robert

Value

Leisure Family

8/10

Excellent

04 Jul 2022

Tena

It was in a nice location and the staff/front seat clerk was friendly and most helpful

Leisure Partner

4/10

Poor

02 Jul 2022

Rebecca

The property gave every indication of severe cost cutting to the point of discomfort to customers. Low scores are mainly due to the breakfast promised by website which was not there--not even coffee.

Leisure Family_with_children

4/10

Poor

14 Jun 2022

David

Unhappy with conditions

Rodent pellets in the bathroom. Tub was dirty. Mildew in tub. Main door would not close properly. The chain was not usable. The second bed mattress sagged and made noises. The refrigerator freezer had heavy frost with debris trapped. Floor covering was peeling off in spots.

Friends_and_family Family

2/10

Poor

15 May 2022

Lenoa

Check-in person very friendly but was not informed of no cleaning service til after 3rd day. Reservation was for 4, & we only had 2 sets of towels in the room. Son used 1 the 1st night, so called down for more towels & they ran out & wouldn’t have any until 7 am! So I called at 7 am, he didn’t have any staff so I offered to come get them. When I requested 5 towels he was rude!! I told him we only got 2 sets initially & we have 4 people. He told ME I must’ve reserved for only 2 people then if that’s how many towels were in there; & proceeded to tell me that people will lots of times make a reservation for 2 when there’s really 3-4 people, b/c there’s an add’l $10 pp charge. I told him my reservation WAS for 4, & he checked the computer. So then he saw my reservation was for 4 & didn’t even apologize for assuming what he did!!😡After that, he told me he could only give me 2 towels. I had to remind him that my son used 1 the night before so I needed at the least 3 towels b/c I still have 1 “clean” one in the room, & we all had to shower for GRADUATION! He went on & on about how people steal towels & they’re $10 each & when we check out there better be 5 towels in the room! Was treated like a criminal not a customer paying for a service! Hotel is outdated/no USB ports, & room was very dirty-dusty lamps/baseboards/floors & no customer service!!! No wonder 1 of the few hotels still available for graduation when I booked it last summer!! LESSON LEARNED-will NEVER stay there again!!

Leisure Family

4/10

Poor

14 May 2022

David

Bleach. Get some bleach.

Awful. The towels were stained. The rate was ridiculously high and the whole facility was dirty. Doors, floors, windows- everything

Partner

6/10

Pleasant

09 May 2022

David

No hot water for tea... no coffee maker in room. Other juice items out of order. Coffee in lobby out of order. Very limited features.

Business_and_leisure Family

6/10

Pleasant

02 May 2022

Erica

Just okay

Bathroom sink was clogged and toilet/floor by the toilet was not very clean. Just overall run down. The room served its purpose but I wouldn’t come back to this hotel. The mattress on the bed was very stiff and springy, didn’t sleep too well.

6/10

Pleasant

29 Apr 2022

Jean

The property was good, beds were comfortable. The staff was not personable in the slightest and acted as if we were disturbing them when we checked in and out.

Leisure Family

2/10

Poor

29 Apr 2022

Niloy

Uncleanliness, Rude behavior of the person manning the reception during evening and night. Generally avoid this place.

Business Self

2/10

Poor

27 Apr 2022

Laura

Gross

The towels were see through they were so old. The pillows were half pillows. Then the front desk charged me $5 for a key that I returned when I checked out. The sheets were old as well. There was hair on the walls of the shower.

Friends_and_family Family

4/10

Poor

26 Apr 2022

craig

Are you kidding?

Property should be condemned. Or innkeeper should hand out free slurpees.

4/10

Poor

25 Apr 2022

Thomas

Had to get a new room and it wasnt cleaned properly because there was toiletries still in the bathroom of the new room. Stains on the bed and the only rhing for their breakfast was coffee

6/10

Pleasant

25 Apr 2022

Verified traveler

Bare bones if you just need a place to sleep

The staff was very courteous and helpful. We were able to check in two hours early and I appreciate that they were willing to accommodate this request. The wifi did not work on the first floor and we were told there was an issue with the router; maintenance scheduled to come fix it well after our departure. The room itself is bare bones and simple. It suited our needs for the weekend. We wanted to be within walking distance of my student and we had two dogs. The mattress is thin and the sheets did not stay on so there was that battle going on most of the night. The floors never really felt clean and the room smelled a bit stale. The hallways were clean and quiet though the exit doors could have used a cleaning. There were smudges and fingerprints everywhere. I was washing my hands A LOT during this stay! But you can’t beat the prices and again for us, we just wanted to be near my student and not have to drive any where after “day time festivities.”

Friends_and_family Family

2/10

Poor

11 Apr 2022

susan

Internet did not work in my room, cleanliness, mircrowave did not work, general condition of facility.
Sub, Sub par.

Business_and_leisure Pet

10/10

Exceptional

08 Apr 2022

Jeffrey

It was an easy destination right off the highway and had numerous food options close by for dinner

Leisure Self

6/10

Pleasant

04 Apr 2022

Elizabeth

Although the hotel was comfortable for the price, the room was not clean, unfortunately. Floors were quite dirty, bathroom noticeable dirty. You can’t be picky to stay in a place like that.

Leisure Partner

6/10

Pleasant

03 Apr 2022

Lynn

Great location for the botanical gardens. Even though occupancy was low, check in time was strictly enforced, so we had to wait a couple of hours to be able to check in. We understand that those are their rules, but a little flexibility would have been great, since it appeared the rooms were ready.

Leisure Friends

6/10

Pleasant

02 Apr 2022

Lise

All

Leisure

2/10

Poor

15 Mar 2022

Danielle

Hotel room subpar. Have pictures. Checked in late. Left to get lysol spray (normally carry it with me) to spray sheets and pillows. Too tired to shower. Went to take shower in AM. Tub had hair in it. Very dirty. Washed up. Called the front desk. Sandra asked me to get key to see another room. Opened door and one of the beds were unmade. Closed door. Told Sandra, so called General manager) what i saw in the other room (bed not made up). Response, \"that's the cleanest room we have now\". How can a room with a bed that someone slept in, is a clean room? Did not refund money. Canceled 2nd night. Dirtiest RRI ever. Bad customer service.

Business

10/10

Exceptional

11 Mar 2022

Vince

Perfect quick stay for a hot shower and a bed

Great stay , simple check in . Quick stay was in and out

Business

8/10

Excellent

19 Feb 2022

Norman

Solid Hotel for a quick nights stay!

Check in was quick and easy no hassles. Room was clean. Microwave and refridgerator in room were okd but worked. Shower curtain rod was a loose from wall. Overall it was ok, its a Red Roof In what do ypu expect. It was a quick overnight stay.

Self

4/10

Poor

30 Jan 2022

Wilbur

The front desk clerk was nice but put a 5 dollar charge on the door key. The towels and sheets were ok but they had stains that bleach should have removed. The floor and furnisher was dirty/dusty. When we checked out, I handed my room card directly to the same clerk. He was nice and asked if we wanted coffee before we left. I said no thank you and jokingly said please remember not to charge me for not returning the room card. Of course, I was charged. No big deal on the issues with each but as a whole, I won’t go back.

Friends_and_family Family

2/10

Poor

08 Jan 2022

Finn

After traveling all day we stopped here for a break due to the weather. Us both a lil disheveled from the long car trip, my fiance checked in and after not being abke to find the reservation they proceeded to ask her if she was abused and that she looked rough. Horrible service, giant hole between AC and window. Pretty sure they charged us twice so ill have to check that later. Never coming back

Leisure Pet

8/10

Excellent

28 Dec 2021

christine

quiet

Leisure Pet

4/10

Poor

27 Dec 2021

Judith

Don’t stay here unless you are desperate

Leisure Self

4/10

Poor

23 Dec 2021

Leah

When I check in it was ok but when I got into the room it was very clean the walls were dirty among others things

Business_and_leisure Family_with_children

4/10

Poor

20 Dec 2021

Tami

Disappointed with customer service

We were the only car in parking lot, yet our room was far down hallway. It took long time to check in. The knobs on lights fell off when i turned them on. In the morning there was no coffee. Asked about it and was told she woukd be making it after cigarette in 45 minutes. Wasnt willing to deviate and make things better for us. I left an item and asked if they would mail it (small and light so little postage) and was told no.
Disappointed with customer service

Partner

6/10

Pleasant

12 Dec 2021

Joel

In general, it was okay. Bargain price for the location, but no frills. Location is convenient to highway and walking distance to JMU. Parking is convenient and close to the room.

Maybe for that reason, it lacks amenities. The pool was closed, perhaps permanently, and the dining room \"breakfast\" was just coffee.

Room was clean, bed was fine, but a used bar of soap was left in the shower. Never found a TV remote. Check-in was slow, not particularly friendly. $100 credit card deposit for a $60 room is a little off-putting... other Red Roofs do not do that.

I am a Red Roof frequent customer throughout the region, so I am familiar with the limits of economy class hotels, but other Red Roof properties did things better.

That said, I would stay there again, but I will probably shop other hotels first.

Leisure

10/10

Exceptional

05 Dec 2021

Ashley

We like this hotel because it was clean and the staff is friendly.

Leisure Family

8/10

Excellent

17 Nov 2021

Verified traveler

Hair

Check in is fine as usual, front desk staff is nice and helpful. In some rooms, the microwave and refrigerator don’t work. The one thing that bothers me the most is the cleanliness. No matter the room, it’s always hair on the bathroom and room floor. A lot of it too. Perhaps, housekeeping should vacuum the floors before mopping them to help remove the hair. Other than that, my stays were okay and I don’t have any issues there.

Business

2/10

Poor

11 Nov 2021

Kristen Chase

Disgustingly dirty. Sheets, bed, towels, couch dirty dingy. Corridor floors had visible dirt & debris. Clearly NOT vaccumed on a regular basis. Sink did not drain. No, did not stay more than a night - only stayed because there were zero options.

Leisure Self

2/10

Poor

09 Nov 2021

Raymond

Check in driveway under repair, not properly marked.
Booked/paid online. Was charged again on credit card.
Material condition of room is very poor. Electrical outlets for charging phone not available near bed.
Entry door to room difficult to open. Heavy and sticks in frame.
Curtain on window would not close completely.
A/C unit noisy.
Light fixtures are worn out and difficult to operate fixture by beds.

Leisure Pet

4/10

Poor

08 Nov 2021

James

Convenient location. The bathroom had mold and the towels were dirty.

Leisure Partner

8/10

Excellent

07 Nov 2021

Kathleen

I like that it is walking distance to the university but even with renovations the place is still outdated

Leisure Family

8/10

Excellent

04 Nov 2021

Sean

Fair

My stay was average. Hotel was ok nothing I would rave about nonetheless

Friends_and_family Friends

8/10

Excellent

04 Nov 2021

Connie

Convenient overnight stay

Convenient off of I-81. Second time staying while traveling. Our room was closer to the highway; which was noisy. Another wasn’t available. Close to Chop House restaurant.

Partner