Name: Residence Inn by Marriott Harrisonburg
Address: 1945 Deyerle Ave, Harrisonburg, 22801, US

10/10

Exceptional

27 Jul 2026

Tammy

We stayed in a studio room, and it was so spacious. It was like being at a home away from home with a kitchen area stocked with enough to serve four and a couch relaxation area with a tv that swiveled for viewing from the bed or seating area. The hours for the gym were 24/7, and the pool was open late, though we didn’t use it. There was a fire pit outside where some folks sat in the evening, and a small basketball court was on premises too The front staff were friendly upon arrival and departure. The location was great, as we had many options for dinner within a short walk. Despite its convenience, I got a quiet night’s rest

10/10

Exceptional

22 Jul 2026

James

Room was wonderful, clean & very spacious, really enjoyed the extra room it had , loved the efficiency kitchen, will definitely stay at this hotel again & will continue to stay with this chain.
Breakfast could have been a bit more choices but was still very good

10/10

Exceptional

22 Jul 2026

Jie

We were upgraded to a two bedroom suite with a kitchen which was completely unexpected. The suite is spacious, clean and in perfect working order. Obviously, I have nothing but nice things to say about this the hotel and the staff. It was a truly a wonderful stay. Thank you!

Objectively, the property is very well maintained. The breakfast was very good too. I am sure it would have been a very satisfactory stay had we not been upgraded.

Family

6/10

Pleasant

19 Jul 2026

Christopher

This property needs some regular maintenance. Rugs on 2nd floor are dirty, paint is chipping around the door to my room, and to my great disappointment, The shower did not turn on. Water came out but no shower or hand held shower.

Elevator needs to be regularly wiped down . It also looked dirty.

I’ve stayed at this property now going on 10+ yrs. Lots of competition in the market now.

Self

10/10

Exceptional

15 Jul 2026

Laura

Our family loves the Residence Inn hotels because the rooms are spacious, comfortable and clean. The staff is always welcoming and helpful.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Michael

Room was spacious and clean.

Family_with_children

6/10

Pleasant

10 Jul 2026

Joanna

We were very disappointed after staying in Springhill Suites in Easton, PA.
The property is not comparable. It is so much different... old carpets, old bathrooms, dirty elevators. No bar and no way to get ice or a lot of fresh water. Breakfast was not good al all. Salty frittatas, bad coffee, I had to ask for for orange juice because it was out. Sooo not good!
We will avoid that place...

Partner

10/10

Exceptional

21 Jun 2026

Kevin

Room was excellent as usual. All kitchen necessities were available.

Partner

10/10

Exceptional

19 Jun 2026

Linda

Great place to stay for everyone :)

Family_with_children

10/10

Exceptional

15 Jun 2026

Fred

One night stay for our trip home from CT. This was our forth time at this hotel. We'll definitely stay here again.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Amanda

The room was spacious and comfortable. The staff were very kind and helpful. The salt water pool and hot tub were clean and comfortable. No complaints here.

Family_with_children

10/10

Exceptional

24 May 2026

annette

Great breakfast. Room excellent. Could update bathroom and install a taller toilet.

Partner

10/10

Exceptional

14 May 2026

Mickey

Prompt checkin, room was excellent, location convenient to JMU, staff very friendly and accommodating

Partner

10/10

Exceptional

29 Apr 2026

NOREENANNE

Everything was awesome loved theplace

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Cuong

All is good except, but it was a bit noisy in the night when we slept. Great service.

10/10

Exceptional

04 Apr 2026

Nihal

Clean hotel, friendly helpful staff. I really appreciate their exceptional service!!

10/10

Exceptional

28 Mar 2026

Kathleen

Delicious breakfast. Ice water available 24/7.

Partner

8/10

Excellent

26 Mar 2026

Kathleen

clean room, pleasant staff; warm cookies at check in

Partner

10/10

Exceptional

06 Mar 2026

Amanda

Everything

Family

10/10

Exceptional

05 Mar 2026

Elena

The hot tub was warm not hot but it was enjoyable. The room was very nice.

Family

6/10

Pleasant

01 Mar 2026

Todd

Room was not cleaned well. There was a food bag from Outback sitting next to bed from previous occupant. The bath mat was rolled up sitting on tub soaking wet. Vacuuming was not so great

10/10

Exceptional

01 Mar 2026

Yousimar Carolina

Muy bueno

10/10

Exceptional

22 Feb 2026

Angela

Everything was great!

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Sandra

Overall experience was great, rooms were clean and staff was very friendly.

Leisure Family

10/10

Exceptional

23 Jan 2026

Sergio

I liked the attention at the hotel! Nice organized space, like a small apartment

Leisure Family

10/10

Exceptional

19 Jan 2026

Kristiina

Nice room, clean and spacious. The staff was super friendly and helpful. The breakfast was delicious!

Leisure

4/10

Poor

18 Jan 2026

Vince

Advertised hot tub was broken; would have stayed somewhere cheaper if was told up front when booking

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Avinash

Clean room and lobby, friendly staff, had all the amenities

Leisure Family_with_children

8/10

Excellent

11 Jan 2026

Alan

Bath tub hot water was regulated down - couldn't get hot enough for my tastes. Pot in kitchen was scratched up. Friday morning breakfast was awesome, Saturday's was crowded, not well stocked, messy. This is a great facility, though, and we'll use it again.

Partner

10/10

Exceptional

09 Jan 2026

Mercedes

Check-in was smooth, the lady who checked us in was welcoming, polite and friendly. She showed us where breakfast was served and pointed us to where we could find the pool and the workout room. The staff serving breakfast was also friendly and very helpful. Breakfast was good, with some variety. The room was clean and nicely organized. We brought our pup which was awesome. I had read a review stating there was evidence of a pet having stayed in their room prior to them. I did not experience this - the room was pristine, the bedding was fresh, the floors were clean, and the couch was comfortable. We loved our stay. Highly recommend!

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Rebecca

I loved the spacious room, we all enjoyed it.

10/10

Exceptional

04 Jan 2026

Carolyn

Hot tub was not bubbling…limited to turkey sausage only…waffles too watery

Partner

2/10

Poor

30 Dec 2025

Craig

Both elevators were down, the first one from 4:30 the previous day and the other later that evening. Neither were working in the am. Hard to believe their service provider did not have a tech on call.

Leisure Family

10/10

Exceptional

29 Dec 2025

Liisa

Exceeded expectations! Will definitely stay again in the future!

Leisure Family

10/10

Exceptional

05 Dec 2025

Saeed

staff are very helpful , location is awesome

Leisure Family_with_children

6/10

Pleasant

29 Oct 2025

David

Room was a little ‘tired’. Guests above us must have been rearranging furniture all night. Slamming drawers and stomping around until midnight. Then started again at 6am. We’ve stayed at several Residence Inn’s over the last few years and the bed here was terrible. Staff was very friendly, especially the breakfast attendants. Location very convenient to several different dining options.

Leisure Pet

4/10

Poor

25 Oct 2025

james

I recently stayed at the Residence Inn by Marriott in Harrisonburg, VA, and was very disappointed with the overall experience. The staff were friendly and did their best to help, but that’s about the only positive I can mention.

The pool and hot tub were both dirty, with cloudy water and a strong, unpleasant odor coming from the pool area that made it hard to relax. The breakfast was also underwhelming, with a very limited menu and low-quality options that didn’t meet the Marriott standard I expected.

The room itself was overpriced and clearly in need of renovation. There were visible damages to the walls and wallpaper, and the overall appearance felt tired and uninviting. Even the gym was disappointing — very little equipment and not well maintained.

For the price I paid, I expected much better. Unfortunately, I would not stay here again or recommend it until serious updates and cleaning improvements are made.

Leisure Family

10/10

Exceptional

04 Oct 2025

Alexandra

The room was clean and comfortable

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Laura

very spacious

10/10

Exceptional

02 Sep 2025

Travis

We loved this hotel and will be using it again. Our kids loved the pool and hot tube and the location of the hotel was perfect for JMU football!

10 out of 10!

Leisure Family_with_children

8/10

Excellent

22 Aug 2025

Renee

The staff was extremely friendly and helpful. The breakfast offered so many options and was very nice. The room was very clean and stocked. The pool area was clean, the pool itself looked like it could use a good scrub as the bottom was extremely discolored. Overall nice place to stay.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

George

Stay here every time we travel back and forth to Florida. Always enjoy the hotel and love the town of Harrisonburg.

Business_and_leisure Pet

10/10

Exceptional

05 Aug 2025

peggy

Had such a great peaceful rest. Very convenient to everything. Could actually walk to movies and dinner. Just a very nice place.

ddinner.from there.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Richard

The hotel is great! The accommodation

Business

10/10

Exceptional

02 Jun 2025

CHARLES

Nice clean hotel with a big room, and good indoor pool, hot tub, and exercise room. Very nice staff.

Partner

8/10

Excellent

25 May 2025

Elizabeth

Good needs some work.

Great checking rep! Room (suite) had issues though. Outlet by mirror did not work gfi broken so had to blow dry hair in kitchen. The door lock kept jamming. And the patch job in bathroom shower was visibly poor. Great breakfast. Great pool room.

Partner

10/10

Exceptional

04 May 2025

Deandrea

Always my first choice

When I visit JMU this is always my first choice.

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Deandrea

Great hotel

10/10 hot tub needs to be hotter. Other than that great stay.

Friends_and_family Family

10/10

Exceptional

02 Apr 2025

Peggy

The location was convenient. The room was spacious. The staff was friendly and helpful. Breakfast was a plus.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Travis

All amenities were in great shape, from the pool, to basketball court, to dining area. Room was spacious enough.

10/10

Exceptional

23 Mar 2025

lillie

Everything

Leisure

10/10

Exceptional

16 Feb 2025

Cherie

Everything was very nice.

10/10

Exceptional

25 Jan 2025

Sergio

What I liked about this property was the great Breakfast Service in the morning. Good option for a person who’s looking to eat healthy, but also skip that. The cleaning around the place is great. There is nothing I didn’t like about the hotel. Overall a good experience!

Leisure Family

10/10

Exceptional

24 Jan 2025

Nicholas

Great Stay

Staff and room were great! Will definitely stay here again!

Business

6/10

Pleasant

04 Jan 2025

April

There was no hot water and they did not inform us at check-in. I had to take a cold shower.

Partner

2/10

Poor

02 Jan 2025

Sharde

Poor customer service more on the management side

I’m very upset about our Christmas holiday. Stay here I booked my reservations on Hotels.com in advanced just to get there and they tell me the room I booked is not available on top of that all the amenities that was in the room that I booked was not available in the room that they were given us. Which was very frustrating to me because the food that I bought we needed a full stove/oven not a microwave so basically some of my items went to waste on top of out of our whole six days of staying there I requested for a manager who I still never spoke with very unacceptable was really bothering to me because I had to stay in a room for three days that we did not book also without the king bed for more space then when they did move us because I went back to request for a move for the third time we get to the room, no sheets, no washcloth and towels at this point I was just ready to go home and was just very pissed off at this point and you offer me nothing. Honestly speaking it’s not about you all giving me anything. It’s about the accommodation because the mistake that was made from jump.

Friends_and_family Family

8/10

Excellent

23 Dec 2024

Lindsay

Suite was perfect for what we needed. Traveling with my sister and grown nephew and having separate room worked well. Pet friendly and my guy loved it. Only comment is room wasn’t cleaned as well as expected, especially when you stay at a pet friendly hotel because you don’t want your pets getting into anything. We found a few handfuls of what looked like cat food or treats on the bedroom floor after my dog ate some. This means they clearly didn’t vacuum as they were in the middle of the floor.

Pet

10/10

Exceptional

08 Dec 2024

Prajakta

Liked everything

4/10

Poor

13 Nov 2024

Kevin

Property was fine, however, the site overbooked and I was downgraded to a studio instead of the 2 room suite I had booked MONTHS in advance (traveled with family, so we now were in 1 room together). Not sure why I, being a Bonvoy member was bumped, but I was. There was little sympathy about the issue at the desk, and the manager never even offered any type of reimbursement/credits for the inconvenience. We will stay elsewhere next time we are in the area.

Leisure Family

8/10

Excellent

10 Sep 2024

Angela-Lynn

The staff was extremely helpful. The room was clean , the breakfast was good in the morning. The room had a slight cigarette smell to it but overall the stay was pleasant

Leisure Family

8/10

Excellent

02 Sep 2024

Shannon

We decided to stay at this hotel for a last minute business trip due to the reviews, and for the most part, we were happy with our stay. My main complaint is the noise. The only room left was a studio room, which had a large gap at the door. Our neighbors woke us up multiple times starting at 7am with pets and kids running and screaming down the hallway. The AC unit sounds like a train nearby, which made it hard to fall asleep. The room was otherwise nice and would be great for students, business trips, or longer stays. Provided they fix the door.

Business_and_leisure Partner

10/10

Exceptional

23 Aug 2024

Terese

The final night of our 6 week road trip and it was the perfect ending! We felt so comfortable due to the luxurious accommodations.

Partner

4/10

Poor

09 Aug 2024

Marissa

The hotel was clean, the beds were very comfortable. The internet was down until further notice and the television didn’t work. The staff was not helpful or accommodating. There was a $100 additional pet fee not mentioned in booking page.

Business_and_leisure Pet

10/10

Exceptional

31 Jul 2024

John

Very good

Entire staff was pleasant and helpful. Breakfast was a notch above the typical hotel layout and the staff seemed to care. Heated saltwater pool was highlight for the kids. Easy access to many restaurants.

Friends_and_family Family

10/10

Exceptional

26 Jul 2024

Maurice

Staff was excellent and accommodating. We booked on a third party site and the room we reserved was not available. The staff made good on it though. We will definitely stay here again. Good breakfast too

Friends_and_family Family

10/10

Exceptional

21 Jul 2024

Erlin Royce F.

Nice area near JMU. Staff was great

10/10

Exceptional

21 Jun 2024

annette

Beautiful place to stay

Beautiful place to stay! Wonderful and friendly staff! Clean rooms!

Friends_and_family Family

6/10

Pleasant

10 Jun 2024

Martha

Disappointed with service

6 night stay and we had to remind desk to get room serviced after 3 nights.

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

Verified traveler

Professional staff!!! A must stay!

Excellent facility and amazing staff !

Friends_and_family Family

8/10

Excellent

23 Apr 2024

SUE

Stayed here before and will stay here again. Always nice with a room with a full kitchen.

Leisure Partner

6/10

Pleasant

19 Apr 2024

SUE

Check-in was a problem. We were first given a room in the top floor., but when we went to open the door, the key didn't work so we brought all our luggage back downstairs. we were then given a key to the farthest room on the first floor. Once we arrived with all our luggage and we opened the door there was another person in the room. We then brought our luggage back to the desk and was given a key to the farthest room on the top floor. That key worked, but we were tired roaming the whole building with our luggage. The people on the front desk were full of apologies, and the rest of the stay was nice, room and breakfast.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Kali S.

Nice quiet and clean.

Self

8/10

Excellent

11 Mar 2024

Verified traveler

It was a good weekend away

Partner

10/10

Exceptional

09 Mar 2024

Tara

Convenient location

Leisure Family

10/10

Exceptional

27 Feb 2024

douglas

What's not to like about a Suite at a Residence Inn. Love the extra space , kitchen and separate living room . Our room had a gas fireplace which is a nice touch for a hotel

Leisure Family

10/10

Exceptional

01 Jan 2024

Peter

New Years stay

We stayed just one night heading south on New Years eve. Chose it for the convenience to 81 and the larger than usual room. Well run, clean, easy on/off and lots nearby in the way of stores and restaurants. Room was nicely done.

Partner

6/10

Pleasant

31 Dec 2023

Brian

Hot tub needed a deep clean and had below average jets.

Leisure Partner

8/10

Excellent

30 Dec 2023

kensuke

Comfortable stay

The room was very clean and comfortable size of king bed with sofa bed

Friends_and_family Family

8/10

Excellent

05 Sep 2023

Edward

We had a great stay-very clean -nice employees -all our needs met

Leisure Family

8/10

Excellent

10 Aug 2023

Eva

Room was comfortable and hotel staff friendly and accomodating. Could use some updating. Lack of housekeeping. Bed was never made and garbage was only taken the second day.

Leisure Partner

8/10

Excellent

03 Aug 2023

Darlene

Very hospitable

10/10

Exceptional

01 Jul 2023

Tony Tung-Yuan

Outstanding Breakfast

10/10

Exceptional

29 Jun 2023

Holly

very friendly staff, clean and comfortable room. We would definitely stay again!

Friends_and_family Family

10/10

Exceptional

10 Apr 2023

Michele

We liked everything

Leisure Family

10/10

Exceptional

22 Mar 2023

lawrence

good and clean

Leisure Family

8/10

Excellent

03 Mar 2023

Kristin

A good stay. The room was not as clean as before and the staff was not as friendly.

Leisure Friends

10/10

Exceptional

13 Feb 2023

Mary

Friendly staff. Extra space in unit was wonderful!

Leisure Partner

8/10

Excellent

09 Jan 2023

Laquasha

Ok

Leisure Partner

4/10

Poor

08 Jan 2023

Joseph

Bad Experience

Our first room was nice but the toilet was clogged. We were moved across the hall and that room just wasn't clean. There were nail clippings on the floor next to the bed, dog hair on the couch, hair on the bathroom floor, the kitchen floor was sticky, dust on the shelves and headboard.. it needs a deep cleaning. I found out in the morning that the shower drain was also clogged. I notified the front desk and was told they will comp my room. It was my rewards night so I'm not sure how that will work or if it will even happen, I still haven't heard from the manager and don't feel I was taken seriously. The room was free but I'm disappointed that the night I earned was wasted on a bad experience. The hallways could use a good cleaning too. I didn't take advantage of the free breakfast or use the pool, staying in a room that dirty just ruined the whole experience for me. This hotel was rated high, that's why I stayed there. I'm not sure why a place with such low standards would have such a high rating. I travel often and this was definitely one of the worst experiences I have ever had.

Partner

8/10

Excellent

06 Jan 2023

Jesse

The property was great. The amount of noise and pets made the stay a little less pleasant. Kids where running up and down the halls and banging on our door. The guest over our heads kept running and jumping. Pool was virtually a no go because the kids were all in the pool and hot tube. We had to complain several times about the noise and on our last night had to be moved.

Leisure Partner

10/10

Exceptional

27 Dec 2022

Vincent

I liked the 24 hr service

Leisure Family

10/10

Exceptional

25 Nov 2022

Angela

8.5/10

Nice stay. I love the Netflix option. Spacious suite. Breakfast was good. Pool nice but hot tub was very dirty. Room was clean.

Friends_and_family Family

10/10

Exceptional

08 Nov 2022

Stevens

Everything was excellent!

Leisure Family

8/10

Excellent

03 Oct 2022

Verified traveler

Our stay this year was fine. Overall, I like the accommodations. Spacious room with a full size fridge is awesome. However, the bathtub cleanliness was disappointing. The bathtub had a stain in it and the shower curtain liner had mildew. I was also disappointed in the lack of JMU spirit for Family Weekend. Last year, the lobby and staff were lively and festive and decked out in JMU colors. This year, although the clerks wore JMU t-shirts, the lobby had none of the hoopla of the year before.

Friends_and_family Family

8/10

Excellent

25 Sep 2022

Maureen

All areas of motel were clean and staff was friendly and helpful. Kitchen was well supplied with dishes.

AC was set at 65; entire motel was cold. Complimentary breakfast used a lot of packaging e.g. plastic wrapped pastries & waffles and pints of milk instead of a carafe. We were told staff would not clean room/ replace linens unless asked, but they serviced our room w/o request including running the dishwasher which contained only a few clean dishes.

Leisure Friends

8/10

Excellent

19 Sep 2022

Kevin

Very accomodating.

Only stopped for one night (passing through). Front desk person very gracious and brought up extra bedding himself when we requested it.

Friends_and_family Family

10/10

Exceptional

24 Aug 2022

patrice

Lovely space. Right off Highway. We arrived in the evening and the front desk gentleman was dealing with numerous guest questions at one time. He was very attentive to each guest. He could have used a coworker but staffing is an issue these days so we were patient. He was awesome.

10/10

Exceptional

22 Aug 2022

stephen

Comfortable, great shower

Leisure Partner

6/10

Pleasant

16 Jul 2022

Verified traveler

Check in woes!!

They were not ready for a large group.. A softball team checked in the same day and my room wasn't ready until well after 5pm. The catch phrase was a \" we're sorry, wait one sec\" for three hours!!! I guess they were short staffed, but after that everything else seemed to be adequate.

Friends_and_family Family

8/10

Excellent

27 Jun 2022

Daniel

Spacious, comfortable suite with great amenities. Staff helpful. Breakfast basic, but adequate.

Leisure Partner