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West Lake State Guesthouse

Hangzhou - Zhejiang · China

Yanggong Dike, 18View location

9.6/10Excellent120 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.6/109.6
Amenities9.4/109.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About West Lake State Guesthouse

Hangzhou Xihu State Guest House is a popular choice amongst travelers in Hangzhou, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time.

Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, car power charging station. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, carpeting, cleaning products, clothes rack. Access to the hotel's hiking trails, yoga room, fitness center, sauna, indoor pool will further enhance your satisfying stay.

Discover all Hangzhou has to offer by making Hangzhou Xihu State Guest House your base.

Read more about this hotelShow less

With a stay at West Lake State Guest House in Hangzhou (Xihu), you'll be steps from West Lake and a 5-minute drive from Zhejiang University Yuquan Campus. This family-friendly hotel is 2.4 mi (3.8 km) from Lingyin Temple and 3.6 mi (5.8 km) from Broken Bridge.

Make yourself at home in one of the 232 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for negative COVID-19 test result requirement: 1 Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
    • At check-in, guests must provide a negative COVID-19 test result.
    • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 147 for adults and CNY 74 for children
    • Rollaway bed fee: CNY 280.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

West Lake 0.1 km / 0.1 mi
Viewing Fish at Flower Harbor 0.3 km / 0.2 mi
Huangang Garden 1.3 km / 0.8 mi
Prince Bay Park 1.5 km / 0.9 mi
China National Tea Museum 1.8 km / 1.1 mi
Su Dongpo Memorial Hall 1.9 km / 1.2 mi
Hangzhou Botanical Garden 2 km / 1.3 mi
Three Pools Mirroring the Moon 2.1 km / 1.3 mi
Taiziwan Park 2.3 km / 1.4 mi
Jingci Temple 2.3 km / 1.4 mi
Su Di Causeway 2.3 km / 1.5 mi
Beishan St 2.6 km / 1.6 mi
Yui Fei Temple 2.6 km / 1.6 mi
Quyuan Park 2.8 km / 1.7 mi
Leifeng Pagoda 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Shop
Show 20 more facilities & services
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 3
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Steam bath
  • Spa treatments
  • Hairdressing salon
  • Picnic
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Lake State Guesthouse

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Lake State Guesthouse

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Lake State Guesthouse

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Lake State Guesthouse

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about West Lake State Guesthouse

9.6
Excellent
120 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.6 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
20 Nov 2019
Yu Jie

great experience with West Lake State Guest House

The hotel is located by the beautiful west lake, it is super clean and very quiet.

The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us.

Will definitely stay again next year, highly recommended.
Friends_and_family Family
10/10
Exceptional
29 Oct 2019
Michael R

Historic hidden gem

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
Partner
10/10
Exceptional
30 Aug 2019
HY
Have the most beautiful west lake view. Will definitely stay again.
Friends_and_family Family
10/10
Exceptional
02 Aug 2019
S
This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
Leisure Family
10/10
Exceptional
24 Jul 2019
Jun
I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Family
6/10
Pleasant
18 Jul 2019
Verified traveler

Beautiful place, poor service

The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
Family
10/10
Exceptional
13 Jul 2019
Zhening
Perfect location and outstanding service.
Family
10/10
Exceptional
01 Jul 2019
Verified traveler
Unique garden like setting. Nice rooms; would even be nicer with
larger (more modern) windows.
Leisure Partner
10/10
Exceptional
25 Apr 2019
Verified traveler
Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly and helpful.
Business_and_leisure Friends
8/10
Excellent
09 Apr 2019
Nancy
Very nice property with beautiful landscape. Good breakfast with lots of choices and superior quality.
Leisure Family
10/10
Exceptional
15 Mar 2019
Verified traveler
Excellent location, a nature dreamland
Choose new buildings if possible we stayed in no 7 with lake view and were very satisfied
Leisure Partner
10/10
Exceptional
08 Mar 2019
葱葱
Amazing location - it’s part of the west lake. No need to go out to the lake at all!
Business Self
10/10
Exceptional
23 Feb 2019
Verified traveler
Beautiful grounds in good location. G20 was held there. Very interesting.
Leisure Partner
10/10
Exceptional
26 Jan 2019
Verified traveler

Excellent service

Wonderful experience staying at West Lake Guest House in Hangzhou. Hotel staffs were incredibly helpful and nice! Will certainly return in the future.
8/10
Excellent
20 Jan 2019
karen

Travelers from USA

Beautiful environments but stayed in different building, needs golf car to transfer from one building to another, course inconvenience for people to go even to the restaurant for breakfast unless you stay in the main building. That’s why we have to pay additional to upgrade to the main building.
Partner
8/10
Excellent
31 Dec 2018
Wei
It is not so convenient if you have a car. There are not so many restaurants nearby. The room need remodeled as a five star hotel. The breakfast and dinner buffets are just so-so. But if you want to enjoy a quiet and joyful time nearby the west lake and you don't like the crowd, it is the best place. It is very private. The garden and lake views are very beautiful and impressive. The service is good. They brought us the ginger tea because they heard my husband coughed inside the room. That is sweet.
Family
10/10
Exceptional
24 Oct 2018
Verified traveler
A great place with perfect service! Garden, food, lake, and etc.
Perfect!
10/10
Exceptional
09 Sep 2018
QQ
It is an impressive hotel. The service is impeccable too. It is in s more secluded area, which we really like.
10/10
Exceptional
05 Aug 2018
Zeyuan

amazing hotel

很棒的酒店，装修非常老干部风格。但是细节处还是体现了精致，有入住水果（当季，且不止一种）为了防蚊很贴心的给了青草油➕风油精。环境没话说，不可能找到其他那么棒的自然景观。早饭，是所有酒店里我吃到最棒的！九曲红梅做的茶叶蛋！
Partner
10/10
Exceptional
04 Aug 2018
Verified traveler

Happy stay at West Lake Guest House

Hotel was well maintained, very clean and conformable. The garden was amazing and worth the time to spend in it. Breakfast was very good with lots of variety.
Family
10/10
Exceptional
18 Jul 2018
Masterarts0117
Beautiful campus. Yes, I used the word ‘campus’ since not all people can come in the area. The campus was guarded by police or soldiers. July weather is too hot to visit in Hangzhou. I strongly recommend to provide a facility shuttle bus to take people to some popular spots. This will provide much needed short distance transportation for the customers. We noticed that many taxi drivers in Hangzhou don’t like go to places that are too close.
Hotel is great with fabulous breakfast. It is right next to West lake with Park like settings.
10/10
Exceptional
19 Mar 2018
Al

So quiet and peaceful

An exclusive and unique property. Magnificent landscape features and even in the early spring so many things were in bloom and green. Peaceful and quiet at all times.
The concierge staff is most helpful and had immediate answers to all my questions.
The only inconvenience I experienced was the lack of an ice bucket in the room. The ice showed up, but the bucket did not. Perhaps request one at check-in.
It truly would be difficult to find better 5 star service than this in China
10/10
Exceptional
05 Feb 2018
Debbie

The best of the best

More of a resort than a hotel! Well equipped rooms that are impeccably clean. It was a rainy day when we arrived. Upon arrival we changed our clothes and went out to one of the several restaurants onsite. When we returned. My shoes had been cleaned and placed back into the closet. The grounds, the lake, the teahouse - it is all worth taking in. We would definitely stay here again!
10/10
Exceptional
02 Feb 2018
Sara

Stunning in every way

Seriously, who wouldn't want to just move in and live at the West Lake State Guest House. We loved everything about this place - every little detail! The rooms, the snacks in the rooms, the bathtub, the room service, the landscaping, the view, the buffets, the golf carts, the location. Can't wait to return!
Family
10/10
Exceptional
27 Dec 2017
Xiaoye

Luxurious rooms with a view

West Lake State Guest House is made up of villas in a huge garden by the West Lake. Rooms are very nice and comfortable. I slept well on the bed and pillows.
Partner
8/10
Excellent
27 Dec 2017
Christian

Great Hotel but not so good condition

The room is big, view is good but the condition is a bit worn out, location is pretty good too if u want to walk around the west lake
Partner
10/10
Exceptional
18 Dec 2017
Verified traveler
The whole area is incredible beautiful, room is fine, but carpet has little bit stain & has hard time to communicate in English.
4/10
Poor
03 Dec 2017
Verified traveler

Not recommended at all

Front desk service is really horrible!!! Cleaning lady is very helpful. My room tv is hard to received channels. Plus the room is old and too warm. You can not adjust the room temperature because it's automatedly set up by the hotel!
10/10
Exceptional
28 Oct 2017
Verified traveler

Beautiful surroundings at this Lovely Hotel

The hotel rooms have kept some original decor but with modern bathrooms, grand lobby, awesome gardens, & restaurants. The views & entire complex bordering West Lake are magnificent! One can just walk around the lovely grounds all day. The staff are very friendly & the food is delicious. Chairman Mao, President Obama, Premier Chou-en-lai, Kissinger, & many other dignitaries have stayed there. We enjoyed our stay immensely.
10/10
Exceptional
14 Sep 2017
sue
Excellent location inside west late, quite and comfortable, food is delicious
10/10
Exceptional
07 Sep 2017
Verified traveler
Nice place to stay! Very special location and quite, i would like to come back in the future!
6/10
Pleasant
18 Aug 2017
lao wai

staff needs training

Only deal with the managers! The other staff are lazy/incompetent and sometimes rude. Still waiting for my 2000rmb deposit to return back into my account (( pro tip: pay in cash for the deposit )) The hotel itself is nice, beautiful property! The breakfast was good and the bed was comfortable. It could have been so much better if the staff were better trained, imho.
10/10
Exceptional
01 Aug 2017
Su chuan

Excellent

Very very satisfied
Family
10/10
Exceptional
19 Jul 2017
Verified traveler

Beautiful garden-like hotel grounds!

Can't say enough how beautiful, peaceful the hotel grounds is, right next to the West Lake. Hotel staff is very good at accommodating our requests (getting show tickets, arrange taxi, room upgrade). We found getting taxi in the hotel is not a problem, the hotel also provides cart that can drive you around different buildings and to the gates. Breakfast has excellent choices. All in all, our family enjoyed very much staying at the State Guest house as well as seeing Hangzhou!
Family
10/10
Exceptional
16 Jul 2017
Christer

Heaven

If there are a heaven is this place \"heaven on earth\".
Partner
10/10
Exceptional
02 Jul 2017
Seth

West Lake State Guest House

Villas set in beautiful serene gardens on West Lake. Absolutely gorgeous and I would highly recommend it. The West Lake area is very crowded. The hotel and gardens
give you the same experience but without the crowds. Wonderful! Mao visited here many times and a G7 summit was held here with world leaders.
10/10
Exceptional
24 Jun 2017
chenchen

超越预期的完美之旅 Rather than perfect

这里的一切都很完美。员工非常友好，甚至帮我们的房间升级到1号楼。在酒店里就能看到西湖，一号楼也看得到。1号楼甚至提供了免费的下午茶和游船，虽然游船我们因为不知道而没去。非常感谢这里的所有员工，特别是电瓶车的师傅以及一号楼和七号楼的员工，服务完美。下次再来。
Everything is perfect. The staff is friendly and update our room to Building No.1. You can see the west lake in the hotel and even in Building No.1. And they even give us free afternoon tea.Thank you for every staff here to give us a nice vacation especially the shuttle bus drivers and staff in No.1&7. Hope to see you soon again.
Family
10/10
Exceptional
31 May 2017
ting

the best experience of family leisure

I travel often and this is so far the best hotel I stayed so far. The best service, great food, and the incomparable garden design by West Lake. I love the modern Chinese design of every little detail in the hotel building #8. Will come back for more vacations in the future.
Family
10/10
Exceptional
11 Mar 2017
Verified traveler

Restful

Beautiful location, great staff & privatcy.
Partner
6/10
Pleasant
11 Jul 2016
Verified traveler
Terrible hotel staff. I have never experienced such terrible staff anywhere else
10/10
Exceptional
20 Dec 2019
jing
酒店环境很好，设施齐全，早餐和自主餐味道很好，价格也算合理，值得入住
Business
10/10
Exceptional
14 Dec 2019
Yu Wei
仿佛回到古時的西湖，沒有人擠人，不會嘈雜，寧靜又悠閒漫步其間。下次还會再來。
Friends_and_family Family
10/10
Exceptional
27 Nov 2019
Chungni
非常幽静的酒店。
Self
10/10
Exceptional
12 Nov 2019
Verified traveler
餐飲精緻美味，庭院本身就是景點，服務人員很專業，不愧是接待外賓的場所
Leisure Partner
10/10
Exceptional
27 Sep 2019
Dukhyun

서호 힐링

서호 주위에 너무 한적하며 아름다운 숙소 였습니다 직원들도 친절하며 힐링할 수 있는 시간이었습니다
Friends
8/10
Excellent
05 Sep 2019
Siu ping

旅遊西湖必住

房間較舊。水喉花灑殘舊漏水。
園區環境優美、服務好！
Friends
10/10
Exceptional
31 May 2019
Bao Chung
環境優美，無與倫比
Family
8/10
Excellent
09 May 2019
Verified traveler

风景绝佳，室内空气有待改善

酒店园林景观优美，西湖美景尽收眼底。餐厅食物不错，服务有待加强。可惜室内大厅使用的空气清新剂味道像杀虫剂，引发过敏反应，希望能改善
Family
10/10
Exceptional
08 Mar 2019
Chunhao
本次住宿8號樓，因家庭旅遊訂兩間房，入住時前枱貼心安排連通房，房間很棒，整體服務也很好。最喜歡的是飯店本身自帶的庭園及西湖景觀，不用人擠人就可以悠閒的享受美景，真是太棒了！下次來還是會選擇這裡。
Leisure Family_with_children
8/10
Excellent
30 Dec 2018
oliverwestall
Good old state hospitality at the serene West Lake. Very pretty garden and the Chinese restaurant is hard to fault. The room is starting to show its age but it’s still kept reasonably clean. Overall a very pleasant experience and will visit again.

Location & surroundings

West Lake State Guesthouse
Yanggong Dike, 18, Hangzhou, China

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West Lake State Guesthouse

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