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The Silk Lakehouse Shangri-la Hangzhou

Hangzhou - Zhejiang · China

78 Beishan Road, Xihu DistrictView location

9.8/10Excellent19 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort10.0/1010.0
Condition10.0/1010.0
Amenities10.0/1010.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Silk Lakehouse Shangri-la Hangzhou

An Intimate Lakeside Sanctuary Nestled by Hangzhou’s West Lake, The Silk Lakehouse at Shangri-La reimagines a silk merchant’s heritage as a serene retreat blending timeless elegance with modern luxury. This boutique sanctuary features curated interiors reflecting the region’s cultural legacy through artisanal details and refined craftsmanship.

Guests discover understated sophistication in every space, harmonizing tranquility with historic charm. Designed to evoke the warmth of a private residence, it offers an exclusive haven where heritage meets contemporary refinement.

Read more about this hotelShow less

With a stay at The Silk Lakehouse, Shangri-La Hangzhou in Hangzhou (Xihu), you'll be steps from West Lake and a 3-minute drive from Zhejiang University Yuquan Campus. This luxury hotel is 1.9 mi (3 km) from Broken Bridge and 2.8 mi (4.5 km) from Lingyin Temple.

Make yourself at home in one of the 64 individually decorated guestrooms, featuring iPads and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Conveniences include phones, as well as laptop-compatible safes and minibars (stocked with some free items). Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Alipay and WeChat Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 312 for adults and CNY 156 for children
    • Rollaway bed fee: CNY 583.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Beishan St 0.1 km / 0.1 mi
West Lake 0.1 km / 0.1 mi
Quyuan Park 0.1 km / 0.1 mi
Gushan 0.2 km / 0.1 mi
Qiu Jin's Tomb 0.3 km / 0.2 mi
Xiling Seal Engraves Society 0.3 km / 0.2 mi
Zhongshan Park 0.3 km / 0.2 mi
Zhejiang Museum 0.3 km / 0.2 mi
Solitary Hill 0.4 km / 0.2 mi
Autumn Moon Over the Calm Lake 0.5 km / 0.3 mi
Yui Fei Temple 0.9 km / 0.6 mi
Bai Causeway 1 km / 0.6 mi
Su Di Causeway 1.1 km / 0.7 mi
Hangzhou Botanical Garden 1.3 km / 0.8 mi
West Lake Expo Museum 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 64
  • Number of floors (main building): 5
  • Double rooms: 62
  • Suites: 14
  • Connecting rooms
  • hotel
  • MasterCard
  • Visa
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
Show 31 more facilities & services
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Luggage room
  • Restaurant
  • Conference room
  • Audio-visual equipment rental
  • Children playground
  • Breakfast buffet
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Silk Lakehouse Shangri-la Hangzhou

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEW • 1 Bedroom • 55 m²TWN.GV
    TWIN GARDEN VIEWPhoto unavailable4 photos

    The Silk Lakehouse Shangri-la Hangzhou

    TWIN GARDEN VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Room amenities

    • TV
    • Shower: 1
    • Bathroom: 1
    • Slippers
    • Bathrobes
    • Desk
    • Wake-up service
    • Smoke detector
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • Bathtub: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIERDouble or Twin • PREMIER • 1 Bedroom • 63 m²DBT.PE-1
    Double or Twin PREMIERPhoto unavailable3 photos

    The Silk Lakehouse Shangri-la Hangzhou

    Double or Twin PREMIER

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    63 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-1

    Room amenities

    • Mini fridge
    • TV
    • Wake-up service
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Smoke detector
    • Safe
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Bathrobes
    • Slippers
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GARDEN VIEWDouble or Twin • GARDEN VIEW • 1 Bedroom • 66 m²DBT.GV
    Double or Twin GARDEN VIEWPhoto unavailable4 photos

    The Silk Lakehouse Shangri-la Hangzhou

    Double or Twin GARDEN VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    66 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV

    Room amenities

    • Smoke detector
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Mini fridge
    • Tea and coffee making facilities
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Desk
    • Bathrobes
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEW • 1 Bedroom • 74 m²SUI.GV
    SUITE GARDEN VIEWPhoto unavailable3 photos

    The Silk Lakehouse Shangri-la Hangzhou

    SUITE GARDEN VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEW • 1 Bedroom • 46 m²DBL.GV
    DOUBLE GARDEN VIEWPhoto unavailable4 photos

    The Silk Lakehouse Shangri-la Hangzhou

    DOUBLE GARDEN VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Room amenities

    • TV
    • Hairdryer
    • Wake-up service
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Desk
    • Smoke detector
    • Bathrobes
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEW • 1 Bedroom • 42 m²DBT.LK-1
    Double or Twin LAKE VIEWPhoto unavailable4 photos

    The Silk Lakehouse Shangri-la Hangzhou

    Double or Twin LAKE VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK-1

    Room amenities

    • Wake-up service
    • Smoke detector
    • Slippers
    • Bathrobes
    • Desk
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    The Silk Lakehouse Shangri-la Hangzhou

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 85 m²SUI.ST
    SUITE STANDARDPhoto unavailable4 photos

    The Silk Lakehouse Shangri-la Hangzhou

    SUITE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    85 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Desk
    • Wake-up service
    • Smoke detector
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Slippers
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEW • 1 Bedroom • 74 m²SUI.LK
    SUITE LAKE VIEWPhoto unavailable2 photos

    The Silk Lakehouse Shangri-la Hangzhou

    SUITE LAKE VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    The Silk Lakehouse Shangri-la Hangzhou

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEW • 1 Bedroom • 66 m²DBT.LK
    Double or Twin LAKE VIEWPhoto unavailable4 photos

    The Silk Lakehouse Shangri-la Hangzhou

    Double or Twin LAKE VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    66 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK

    Room amenities

    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Shower: 1
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • Smoke detector
    • Slippers
    • Bathrobes
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Silk Lakehouse Shangri-la Hangzhou

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER WITH VIEWSDouble or Twin • PREMIER WITH VIEWS • 1 Bedroom • 63 m²DBT.PE-WV
    Double or Twin PREMIER WITH VIEWSPhoto unavailable3 photos

    The Silk Lakehouse Shangri-la Hangzhou

    Double or Twin PREMIER WITH VIEWS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    63 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-WV

    Room amenities

    • Mini fridge
    • Smoke detector
    • Slippers
    • Bathrobes
    • Desk
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    The Silk Lakehouse Shangri-la Hangzhou

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Silk Lakehouse Shangri-la Hangzhou

9.8
Excellent
19 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
10.0 /10
Condition
10.0 /10
Amenities
10.0 /10
5 reviews shown
8/10
Excellent
23 Jul 2026
Lingling
This is definitely the peak of aesthetics when it comes to the ‘neo-Chinois” style. Breathtakingly beautiful down to every single detail. Even the dinnerware for buffet breakfast is gorgeous. Staff are warm and welcome. The only downside is, there’s not much of sound proof. As a top-notch luxurious hotel, they can definitely pick more expensive windows. I was woken up several times at night by people coming out of the hotel or truck unloading. Their old counterpart, the west building, being built in the 1950s, is actually way much better in terms of sound proof. Just close the window then you can’t hear anything from outside
10/10
Exceptional
31 Mar 2026
Tiffany
The most beautiful and enjoyable stay. Hotel is just a year old, the amenities are beautiful. They offer daily cultural experiences like making scent tablets with a master incense maker. Beautiful pool as well although we would’ve enjoyed a warmer pool in early spring. Breakfast amazing, semi- à la carte with a buffet of fruit and pastries. Staff most accomodating as well. I’d really like to come back. The only less desirable thing was when I was loading the car on departure, a staff member came after me for payment of a stock standard canvas shoe bag that I had taken from the room. Those weren’t clearly signposted as for-sale items are usually available to us for taking so it somehow made the experience slightly weird for me especially for the price that we paid.
Friends_and_family Friends
10/10
Exceptional
18 Mar 2026
Ariel
It’s a stunning property with incredible staff and amenities; very thoughtful to the tee! I’ll definitely return again if visiting Hangzhou. It’s the kinda hotel you can truly rest and reset. Really enjoy the interior too. The bed is very comfy!
Friends_and_family Friends
10/10
Exceptional
26 Jun 2026
Pui Cheung Micko
我覺得整體的體驗10分好,特別是職員的服務態度,不是一位、兩位,是整體的職員培訓得10分好,細節上我亦10分欣賞
Partner
10/10
Exceptional
26 May 2026
colin chor lok
New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful
Friends

Location & surroundings

The Silk Lakehouse Shangri-la Hangzhou
78 Beishan Road, Xihu District, Hangzhou, China

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The Silk Lakehouse Shangri-la Hangzhou

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