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Midtown Shangri-La Hangzhou
Hangzhou - Zhejiang · China
No 6 Changshou Road Xiacheng DistrictView location
8.8/10Excellent263 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.0/10 9.0
Neighborhood9.2/10 9.2
Amenities9.2/10 9.2
See all ratings- Business hotels
- Hotels with spa
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- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Midtown Shangri-La Hangzhou
The Midtown Shangri-La, Hangzhou, is a luxurious flagship hotel in the city's central business district, just a five-minute walk from the renowned West Lake. Part of the Kerry Central Complex, this hotel offers guests a refined experience with graceful service and access to exquisite dining options.
Boasting extensive banquet facilities, including Hangzhou's largest pillarless ballroom (approximately 1, 600 m²), the hotel is ideal for both business and leisure travelers. It features 414 guest rooms and world-class amenities within a vibrant multi-use complex featuring shopping, dining, and entertainment. For more information, please visit shangri-la. com/cares.
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With a stay at Midtown Shangri-La, Hangzhou, you'll be centrally located in Hangzhou, a 5-minute walk from West Lake and a 1-minute drive from Broken Bridge. This luxury hotel is 2.3 mi (3.7 km) from Zhejiang University Yuquan Campus and 2.6 mi (4.2 km) from Leifeng Pagoda.
Make yourself at home in one of the 414 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No cribs (infant beds) available
Parking height restrictions apply
Noise-free rooms not guaranteed
Professional property host/manager
LEED
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
-
Optional fees
- Fee for buffet breakfast: approximately CNY 194 per person
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Chinese (Mandarin)
Nearby attractions
Former Residence of Sha Menghai
0.4 km / 0.2 mi
West Lake
0.4 km / 0.3 mi
Wulin Night Market
0.7 km / 0.4 mi
Hangzhou Jiali Center
1 km / 0.6 mi
Broken Bridge
1.3 km / 0.8 mi
Beishan St
1.3 km / 0.8 mi
Wulin Square
1.4 km / 0.9 mi
Hangzhou Opera
1.4 km / 0.9 mi
Hangzhou Tower Shopping Mall
1.5 km / 0.9 mi
No.2 Park
1.6 km / 1 mi
Baochu Pagoda
1.6 km / 1 mi
Bai Causeway
1.7 km / 1.1 mi
Zhejiang Science and Technology Museum
1.7 km / 1.1 mi
Xihu Tiandi
1.7 km / 1.1 mi
West Lake Expo Museum
1.7 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2016
- Total number of rooms: 417
- Single rooms: 396
- Double rooms: 121
- Junior suites: 28
- Suites: 4
- hotel
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Wheelchair-accessible
Show 75 more facilities & services
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Car hireExtra charge
- Transfer service
- Secure parking
- Room service
- Laundry serviceExtra charge
- Bicycle hire service
- Day-care centre
- Babysitting service
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Supermarket
- Shop
- Garden
- Bicycle storage
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Smoking area
- Highchairs
- Banquet hall
- Conference room
- Meeting room
- Projector
- Business centre
- Audio-visual equipment rentalExtra charge
- Indoor freshwater pool: 1
- Children playground
- Kids’ club
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- Massage
- Spa treatments
- Spa centre
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Special dietary options
- Vegetarian meal
- Snacks
- Early Check-inExtra charge
- Non-smoking establishment
- SquashExtra charge
- Fitness
- Cycling / mountain bikingExtra charge
- BilliardsExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room CLUBRoom • CLUBROO.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Room CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER CITY VIEWDOUBLE • PREMIER CITY VIEWDBL.CV-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE PREMIER CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 43 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
Show all 31 amenities
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Wake-up service
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE DELUXE KING BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Wake-up service
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 86 m²SUI.EJ
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Towel menu
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Show all 32 amenities
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Living room: 1
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SUITE EXECUTIVE
Room photos
21 photosSelect a photo to open the full-screen viewer.
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Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Room amenities
- Towel menu
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Living room: 1
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUBDOUBLE • CLUBDBL.CB-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWSDBL.PE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE PREMIER WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIERRoom • PREMIERROO.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Room PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 86 m²SUI.EJ-KG
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom: 1
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Background music
- Desk
Show all 31 amenities
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Toiletries
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Hi-fi
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Safe
- Alarm clock
- Pay movies
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SUITE EXECUTIVE KING BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Room amenities
- Shower
- Bathroom: 1
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Toiletries
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Hi-fi
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Safe
- Alarm clock
- Pay movies
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE DELUXE KING BEDDOUBLE SINGLE USE • DELUXE KING BEDDUS.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE SINGLE USE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIER WITH VIEWSDouble or Twin • PREMIER WITH VIEWSDBT.PE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin PREMIER WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIERTWIN • PREMIER • 1 Bedroom • 43 m²TWN.PE-1
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
TWIN PREMIER
Room photos
12 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE-1
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIERRoom • PREMIER • 1 Bedroom • 43 m²ROO.PE-2
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
Show all 31 amenities
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Room PREMIER
Room photos
9 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PE-2
Room amenities
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUBDOUBLE • CLUBDBL.CB
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE CLUB
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH TERRACEDOUBLE • SUPERIOR WITH TERRACEDBL.SU-TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE SUPERIOR WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIERTWIN • PREMIER • 1 Bedroom • 43 m²TWN.PE-2
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
TWIN PREMIER
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE-2
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
FAMILY ROOM QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BEDDBT.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIER KING BEDRoom • PREMIER KING BED • 1 Bedroom • 43 m²ROO.KG-PE
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Show all 31 amenities
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Room PREMIER KING BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-PE
Room amenities
- Wake-up service
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 43 m²DBL.CB-KG
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
Show all 31 amenities
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom: 1
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Desk
- Bathrobes
- Slippers
- Make-up mirror
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE CLUB KING BED
Room photos
13 photosSelect a photo to open the full-screen viewer.
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Room amenities
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Pillow menu
- Turndown service
- 220V power supply
- Pay movies
- Alarm clock
- Toiletries
- Background music
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom: 1
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Desk
- Bathrobes
- Slippers
- Make-up mirror
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
TWIN DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIERDOUBLE • PREMIERDBL.PE-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LK-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SINGLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SUITE EXECUTIVE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SINGLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BED • 1 Bedroom • 43 m²DBL.KG-PE
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Pay movies
- Background music
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
Show all 31 amenities
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Bathroom: 1
- Pillow menu
- Wake-up service
- Safe
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- 220V power supply
- Turndown service
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE PREMIER KING BED
Room photos
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Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Room amenities
- Alarm clock
- Pay movies
- Background music
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Bathroom: 1
- Pillow menu
- Wake-up service
- Safe
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- 220V power supply
- Turndown service
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE CITY VIEWSINGLE • DELUXE CITY VIEWSGL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SINGLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 43 m²TWN.DX
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
TWIN DELUXE
Room photos
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Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEWDBL.CV-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE PREMIUM CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIER WITH VIEWSTWIN • PREMIER WITH VIEWSTWN.PE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
TWIN PREMIER WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIER KING BEDDouble or Twin • PREMIER KING BEDDBT.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin LAKE VIEWDouble or Twin • LAKE VIEWDBT.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
Double or Twin LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE PREMIER WITH VIEWSSINGLE • PREMIER WITH VIEWSSGL.PE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
SINGLE PREMIER WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.PE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIERTWIN • PREMIERTWN.PE-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
TWIN PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LAKE VIEWDOUBLE • LAKE VIEW • 1 Bedroom • 43 m²DBL.LK
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Turndown service
- Pay movies
- Alarm clock
- Desk
- Background music
- Toiletries
- Bathrobes
- Slippers
Show all 31 amenities
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Pillow menu
- 220V power supply
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMidtown Shangri-La Hangzhou
DOUBLE LAKE VIEW
Room photos
12 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LK
Room amenities
- Turndown service
- Pay movies
- Alarm clock
- Desk
- Background music
- Toiletries
- Bathrobes
- Slippers
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Pillow menu
- 220V power supply
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Midtown Shangri-La Hangzhou
75
reviews shown
Qi
Friendly staff, amazing service and great location!
SEE MENG
The cleaners very helpful and professional.
Vivian
Very nice hotel and conveniently located. Walkable to west lake and 湖滨银泰。武林夜市 is literally downstairs. We bought the horizon club and were able to enjoy breakfast, afternoon tea and dinner!
Stanford xin
Attractive Victoria Bay View
Mubarak A
At a very good location and everything within a walking distance
Bao Ling
Very nice room!
Pei Szu
Convenient location with direct access to subway, restaurants and shopping.
Angela
The room is very suitable for 2 of us . The staff is very kind .
Jerry
Service was excellent
Soh Mei
Location is great. Staff are polite and nice.
Pauline
Walking distance to the adjacent mall. A very comfortable stay.
Hon Peng
Convienient and clean
Zachary
Good stay.
ang
Nearby to night market and shopping mall. Great location.
Kumar
Good size room and great service
Yingshi
Mike 张 is excellent!
Teo
Best hotel
Man Choi
The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
Wenxun
很喜欢
Wenxun
Great!
catriona
Central hotel
The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options.
It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Truc
Good choice
anil
Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
WEI LIN
I will be back !
Francis
Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Chunfeng
No1
Baisong
great location and facility for business travel.
Geaik Theng
Amazing hotel.
The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Hanbing
Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
CHOONG HIOK
Staff are friendly and helpful
Jian
This hotel is clean with great breakfast.
Varsha
After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake.
The room itself is okay. It is a bit dated but comfortable.
However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
The room itself is okay. It is a bit dated but comfortable.
However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
Jiewei
Convenient location and easy to walk around.
Wiltven
Friendly service received from Jane Zhang
FENG
We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
Mo
All is great. The only thing is the check-in process is very slow with a long line of customers waiting. The receptionists seem to be unskilled with their computers.
ZHOU
Stay well, comfortable, safe
Jianyu
Great location, friendly staffs at horizon club
john
Great place to stay.
Liked all of it, very nice place.
Enid
The hotel is excellent. Location is desirable. The staff is very friendly and helpful.
Verified traveler
The Room was very nice
The lobby of the hotel is nice and location of the hotel is excellent
Staff are very friendly
The lobby of the hotel is nice and location of the hotel is excellent
Staff are very friendly
Wai Kuen Bonnie
Excellent service and location
The location is excellent and easy access to the city center and the lake as well.
The service is great as the staffs are very helpfuland friendly. We upgraded to the Horizon club and the food n drink are excellent. The people are friendly and I would like to praise Strong Zhuang who has been very helpful during our stayed.
The service is great as the staffs are very helpfuland friendly. We upgraded to the Horizon club and the food n drink are excellent. The people are friendly and I would like to praise Strong Zhuang who has been very helpful during our stayed.
Ruolin
Tasty breakfast and nice club lounge access
The club lounge on the top floor is good for happy hour and casual chat. Breakfast is tasty and great!
Woon Kiat
An enjoyable stay in Hangzhou. Location is good. Hotel is next to the famous scenic West Lake.
With shopping & life style Mall, Kerry Center by the side, it's so convenient. Metro is also located below Kerry Center making accessibility so easy.
Con : Hotel need to improve on the quality of it's break fast spread. Room carpet may need to be replaced due to wear & tear.
With shopping & life style Mall, Kerry Center by the side, it's so convenient. Metro is also located below Kerry Center making accessibility so easy.
Con : Hotel need to improve on the quality of it's break fast spread. Room carpet may need to be replaced due to wear & tear.
Verified traveler
Customer service needs major improvement
When we arrived at the hotel around 3pm, we were informed that the rooms were not available. However, the check in time was at 2 PM. They informed us that we needed to wait another two hours possibly, which would’ve made our check in time at 5 PM. That was the first stumbling block, coupling on top of that the receptionist at the front desk was not very helpful or professional in apologizing or suggesting a room upgrade at a discount price. It almost seems as if it was our fault for arriving at the hotel and booking them, and not as a proper guest of the hotel.
For a five-star facility, I was expecting great customer service and professionalism. Unfortunately some of these for fell short, I do not know if this is the result of Hangzhou culture, or the greater demographic of China, I was expecting the service to not be subpar, but of very high standards. Perhaps, it is because I am bilingual in Chinese and English, that they treated me as if I was from China, which I’m not as I showed them my passport abroad. In any case, as a frequent traveler, and as a gold member of hotels.com, this stay was not to my understanding of our five-star hotel should be run.
The room also had a stale and smoking smell, even though we requested a non-smoking room. The stay was barely satisfactory.
For a five-star facility, I was expecting great customer service and professionalism. Unfortunately some of these for fell short, I do not know if this is the result of Hangzhou culture, or the greater demographic of China, I was expecting the service to not be subpar, but of very high standards. Perhaps, it is because I am bilingual in Chinese and English, that they treated me as if I was from China, which I’m not as I showed them my passport abroad. In any case, as a frequent traveler, and as a gold member of hotels.com, this stay was not to my understanding of our five-star hotel should be run.
The room also had a stale and smoking smell, even though we requested a non-smoking room. The stay was barely satisfactory.
Verified traveler
I stayed in this hotel back in Oct last year, but this time it’s noisy with many children running around, and the hall way smells very damp with dehumidifiers maybe because of its raining season.... but the location is great with access to a shopping mall and to the subway, and the restaurants are excellent, too.
Dave
Good location & extremely comfortable hotel
Excellent experience. Ideal location for visit to West Lake, short walk to main attractions & plenty of nearby restaurants. Hotel was excellent, comfortable & big enough to stretch out. Lovely shower/bath & excellent room service. Consierge service excellent - only slight downside was self service breakfast was a bit chaotic in sense was very busy & was constantly trying to avoid bumping into people. However, food options good.
Verified traveler
quiet, just in the edge of Xixi westland, nice hotel and good staffs
Verified traveler
I liked everything , staff was very nice and helpful
Verified traveler
This is so far one of the best hotels that I have stayed in China with excellent service.
Verified traveler
Excellent staff at the Horizon lounge, attention to detail.
Verified traveler
Nice and clean
This hotel has a very good location. It connects with a big mall with many restaurants.
Verified traveler
Very good location , staffs are nice, lobby and restaurant are beautiful. Breakfast not excellent
Yingjie Ella
Very good location
Very good location. Clean room and comfortable bed.
Xu
I took my mom to stay in this hotel and she had a nice experience.
Jensen
Hotel is generally ok but we were disappointed by the view compared to what was described “Lake view” and I have to pay more for that!
Cindy Hui Che
Great location!
The amenities and facilities in the room are not the top notch modern, however they are. sry practical. I really appreciate the extra railings in the bathroom for hanging towels and clothes. Room was clean and view was great too. I could see part of the West Lake. Location is superb. It’s a pity that we only discovered the night market on our 2nd last night. Overall stay was great although service can be better.
E
Nice hotel.
Located near west lake walking distance, and a mall just next to it. Breakfast was above average.
Thank you for arrangement.
Will come back again!
Located near west lake walking distance, and a mall just next to it. Breakfast was above average.
Thank you for arrangement.
Will come back again!
ERICK
Nice food, close to Kerry centre where you can find everything you need.
Andrew
Happy to return as great hotel
Great hotel with good bar and great UK band. Food excellent and all staff speak good English.
Mohamed
Nice and cozy place
Nice hotel but English skills of staff was lacking making it hard to communicate.
Guo
Old and dated corridor to rooms with strong odor
Check-in staff service excellent . Room amenities lacking, no vanity pack , only one bath towel for a double occupants room . Corridor walkway to rooms have odor smell . Aircon in room noisy ! Not Shangri-La-la standard !
Brandon
Rooms are great and beds are super comfortable. In room dining and “The Midtown” main restaurant are super disappointing for a Shangri-La hotel. Had two room service meals refunded because of cold food and the buffet downstairs was mediocre at best.
Verified traveler
Three star Shangri-la property
Five star hotel without porter service when checking in; gym smelled like a dirty kitchen; shower stall tight with awkward door (almost got trapped in the shower); room service menu item arrived not as described (cinnamon banana honey oatmeal was missing cinnamon and banana); no razor in bathroom; towels felt thin; guest room floor hallways always had cleaning carts visible.
Daniel
Great hotel for business
Overall good hotel and I'll stay there again for business. Very helpful concierge service, especially for car service and heading to meetings. The Shangri-la is a nice hotel brand to continue using as I also stay with them in Hong Kong.
Steve
Hangzhou jewel
Third time here. Staff is excellent at every turn. The surrounding area is great to stroll and explore. Did I mention it is still close to the West Lake?
M
Bad amenity compared to Park Hyatt. Would never stay here ever again.
Verified traveler
Smaller property but very comfortable and convenient to shopping. It’s connected to a mall which is good. Staff is friendly and hospitable. Room decor is nice and bed sheets very nice.
Sandro
Hotels employees were very helpful and friendly. Service was provided quickly whether it was a show polish or laundry request.
Nobu
good to stay at
staff members were all very friendly. conveniently located
Verified traveler
Wonderful hotel. Breakfast was good, and all employees were professional. Especially John Yi, who was helpful at the Concierge desk and the front door.
Verified traveler
This hotel has the best bed sheets that I’ve ever experienced. Room is clean and fresh. Would definitely stay here again.
kjc
Couldn’t complain.
Very helpful staff. Room was clean, spacious and well furnished.
JRuth
Excellent!
This location of this hotel is conveniently located in the center of the town. For a 10 minutes walk you able to reach Westlake and others shopping mall nearby. The staffs in the hotel are friendly and helpful. This is definitely a recommended hotel to stay in Hangzhou, Zhejiang,China!
JRuth
Excellent!
This location of this hotel is conveniently located in the center of the town. For a 10 minutes walk you able to reach Westlake and others shopping mall nearby. The staffs in the hotel are friendly and helpful. This is definitely a recommended hotel to stay in Hangzhou, Zhejiang, China !
Location & surroundings
Midtown Shangri-La Hangzhou
No 6 Changshou Road Xiacheng District, Hangzhou, China
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Midtown Shangri-La Hangzhou
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