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Zhejiang Narada Grand Hotel
Hangzhou - Zhejiang · China
Shuguang Road, 122View location
8.4/10Excellent78 Reviews
Cleanliness8.8/10 8.8
Service8.4/10 8.4
Comfort8.4/10 8.4
Condition8.2/10 8.2
Location6.6/10 6.6
Neighborhood8.0/10 8.0
Amenities9.0/10 9.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Zhejiang Narada Grand Hotel
Narada Grand Hotel is a popular choice amongst travelers in Hangzhou, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience.
All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like locker, closet, complimentary tea, towels, carpeting.
The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, Narada Grand Hotel caters to your needs.
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A stay at Zhejiang Narada Grand Hotel places you in the heart of Hangzhou, within a 5-minute drive of Zhejiang University Yuquan Campus and Hangzhou Botanical Garden. This family-friendly hotel is 1.6 mi (2.5 km) from Broken Bridge and 1.6 mi (2.6 km) from Baochu Pagoda.
Make yourself at home in one of the 361 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: CNY 1000 per stay
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
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Optional fees
- Fee for buffet breakfast: approximately CNY 159 per person
- Airport shuttle fee: CNY 500 per vehicle (one way)
- Rollaway bed fee: CNY 230.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Chinese (Mandarin)
Nearby attractions
Yellow Dragon Sports Center
0.1 km / 0.1 mi
Huanglong Stadium
0.3 km / 0.2 mi
Zhejiang University Yuquan Campus
1 km / 0.6 mi
Baopu Taoist Temple
1.5 km / 0.9 mi
Precious Stone Hill
1.8 km / 1.1 mi
West Lake Expo Museum
1.9 km / 1.2 mi
Baochu Pagoda
2 km / 1.2 mi
Hangzhou Botanical Garden
2.1 km / 1.3 mi
Former Residence of Sha Menghai
2.3 km / 1.4 mi
Yui Fei Temple
2.3 km / 1.4 mi
Hangzhou Opera
2.4 km / 1.5 mi
Bai Causeway
2.6 km / 1.6 mi
Wulinmen Wharf
2.8 km / 1.7 mi
Broken Bridge
2.8 km / 1.7 mi
Hangzhou Tower Shopping Mall
2.8 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 394
- Family rooms: 1
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-out hour
- Wi-fiExtra charge
- Car hire
- Valet parking
- Airport Shuttle
- Room service
Show 36 more facilities & services
- Laundry service
- Bicycle hire service
- Babysitting service
- Multilingual staff
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant: 4
- Smoking area
- Poolside snack bar
- Swim-up bar
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Nightclub
- Sauna
- Steam bath
- Massage
- Spa treatments
- Hairdressing salon
- Spa centre
- Non-smoking establishment
- Table tennis
- Squash
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN CITY VIEWTWIN • CITY VIEWTWN.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
TWIN CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
DOUBLE BUSINESS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
DOUBLE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
QUADRUPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BUSINESS QUEEN BEDDOUBLE • BUSINESS QUEEN BEDDBL.BS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
DOUBLE BUSINESS QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
DOUBLE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
TWIN SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR MOUNTAIN VIEWDOUBLE • SUPERIOR MOUNTAIN VIEWDBL.SU-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZhejiang Narada Grand Hotel
DOUBLE SUPERIOR MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Zhejiang Narada Grand Hotel
50
reviews shown
Weiguo
方便
Hai
Excellent place to hold our luggage while we go last minute shop
Xiao Ming
friendly services
Zahra
.
Bill
地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。
xiang
guests smoke at non-smoking floor, poor service at check-in.
Yifan
Very convenient location
The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Laura
Staff speak English.
Staff were incredibly helpful and spoke English which is really refreshing in China.
Laura
Brilliant hotel.
A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Verified traveler
Nice, clean, good location.
Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Verified traveler
Great location. Helpful staff. Friendly.
My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
Verified traveler
Great hotel and only 15.min ride by taxi
Excellent!
Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
Craig
Great hotel. European conceirge was a great help!
Annie
Great stay near West Lake
Good hotel near the enchanting West Lake and a few good hiking locations. Service was generally good and the only suggestion I have for the hotel is to provide some good tea in the rooms. The restaurant's breakfast was good too.
Verified traveler
Good business hotel and with an excellent pool !
Clean business hotel with an excellent swimming pool . I did not use the Gym but it looked good . The hotel exterior is dated but the interiors are good . Good business hotel . Walkable distance to the West Lake
Verified traveler
Not bad at all
Nice enough room, maybe in need of a little renovation. Close to the West Lake. Roof top bar was brilliant!
Verified traveler
Nice hotel close to Westlake area
Very nice hotel but starting to show age. ladders in pool need to be replaced, bathrooms are very small, breakfast does not include salmon and waiters are not attentive, had to get my own coffee and refills. Moderate price is reflected in value, next door to newer, more expensive Dragon hotel.
Verified traveler
They tried giving me a smaller room than I payed for, had to come back down to the lobby and sort it out, didn't take much time but was frustrating nonetheless.
Chee Tong
Good for short business stay
Hotel is more than 20 years old. Still a great 5 stars classic hotel. Spacious lobby hall with a few restaurants to dine in. Good for business meetings at the tea house or conference however the minus point is the room is too classic design and not the modern type which you may be looking for. About 27km from the airport. Clubbing and sightseeing tourist spots to the west lake is about 10 mins car ride depend on the traffic condition.
Joseph
This hotel is in a great area with many things to see within walking distance. Breakfast buffet was good. My only complaint with the entire place is that my room wouldnt' cool off enough for my comfort on the 75* days.
Verified traveler
excellent hotel, convenient location
This hotel was excellent in every respect and a bargain compared to what the same price would buy in Beijing or Shanghai. Very convenient location.
Derek
Nice hotel, relatively close to the West Lake
Relatively new hotel, good facilities, good restaurants.
Donny
Wonderful place to stay
Apparently this is one of the best hotels in the city...it's very close to Yellow Dragon Cave (wow the name sounds stupid in English) and Yellow Dragon Stadium (again) so it's easy to make your way back if you get lost in the city. They provide many things like bottles of water, slippers, and umbrella which is good because it rained and I didn't have my own umbrella. My room was very clean. The hotel staff is very kind. Close your windows in the summer so mosquitoes don't fly inside (very bad). You can tell it is a good hotel because there are very expensive cars parked outside all the time. I saw two different Bentleys and even a Rolls-Royce Phantom, which I also saw parked outside a Walmart two blocks away lol.
Verified traveler
Not ideal for business, no English capability
This hotel was adequate but not ideal.
Yan
Nice hotel
Big and comfy room. Worth the price.
johannes S
never again
It was a short stay but very disappointing, mainly lack of customer service. asked for late checkout but no one told me what they charged 400 yuan for a few hours. constant drilling in the morning from works on higher floors, despite being told it would just be in afternoon. three cooks walked away from breakfast station leaving me waiting, had to ask for help from one english speaking staff. also ordered hotel car to the airport which was very expensive. Drinks are five star hotel prices. I wanted to escape e drilling and went to the business centre to work, but was told I had to pay for a desk. I never complained but when they wanted to charge me for two linen laundry bags I had used for my belongings, I stopped being amused. the manager made me take them out of my bag at checkout because i refused to pay 60 yuan for two cheap linen bags. After all that, they wanted to give me the bags but i was too late. Try New Century Grand hotel instead.
Sanjay Sapra
Hotel with great location.
Zhejiang Narada Grand Hotel has great location and is close from key tourists site like West Lake and the famous Botanical garden. Good service with neat and clean rooms (A bit smaller in size). Overall \"A Value for money\" proposition.
Katherine
Lots of amenities!
A very nice hotel complex north of West Lake. Has all the amenities one could need--free wifi, free buffet breakfast (very good!), gym, restaurants, spa, etc. Plus Emilio was great!! We wish we would have stayed longer.
Alastair
Great for the marathon
Chose this hotel as it was close to the start/finish of the Hangzhou marathon I was competing in. Room was neat and tidy, staff were helpful and the breakfast excellent. They allowed us a late check out which was appreciated. West Lake is a taxi ride away or a thirty minute walk.
Shurei
快適にお過ごしました。
HAI MIN
好
Paolo
Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria.
Il personale della reception non parla inglese, e siamo in un 5 stelle
Il personale della reception non parla inglese, e siamo in un 5 stelle
KAI
Good: 安静, 交通便利
Nahyun
조식 좀 비싼거 아닌가? 했는데 이근처 물가 생각하면 괜찮습니다. 맛도 좋아요. 그리고 숙소도 물론 깨끗 조용 좋았습니다.
Oi Yin Miranda
酒店服務一流
酒店上下員工都好好服務，最開心是每個人天天帶着笑容對我們。無論前枱或者禮賓部，或者保安人員，非常之有禮貌，我再來杭州，一定會選擇這酒店，另外酒店旁邊已經是黃龍洞地鐵站，坐車非常方便，由蕭山國際機場到酒店，地鐵只是$7. 真的要推介。
S. M.
值得推荐
房间干净，整洁，ingrid提醒住店客人停车免费
Lawrence
hotel experience 世貿群瀾大飯店
Location wise, it is not at the most convenient location as there are not too many shops around the hotel. Traffic could get really bad leaving the hotel as it is a one way traffic near the construction site. The check in experience was quick and efficient. Front desk staffs were well trained and courteous. Guest room toilet, decor and furniture looks old and outdated but clean. After getting the reminder from front desk staff about possible construction noises, I still picked the room facing the construction site but I can still hear the noises as early as 5-6AM in the morning. I am not sure I would pick the same hotel next time going to Hangzhou.
Verified traveler
서호와의 접근성은 좋습니다
호텔 방이 너무 작고 5성급이라고 하기에는 다소 방 컨디션이 많이 부족해 보였습니다. 직원들의 서비스와 청결 등은 매우 훌륭하였으나 호텔 연식이 오래된 점 주변에 지하철 공사로 시끄러웠던 점은 많이 투숙 시 많이 아쉬웠습니다.
Verified traveler
服務非常親切，將來地鐵開通會更便利。
Verified traveler
房間大, 體育設施好. 但是壁球場的照明不好, 有燈管沒亮.
員工非常有禮貌, 服務熱情. 早餐非常豐富.
可惜附近正在修地下鐵路, 噪音有時較大. 亦影響交通.
員工非常有禮貌, 服務熱情. 早餐非常豐富.
可惜附近正在修地下鐵路, 噪音有時較大. 亦影響交通.
Shirley
環境不錯，酒店職員友善有禮，但是酒店外面有地鐵工程比較嘈特別在晚上及房間不時聞到煙味（住不吸煙樓層）
qi
空间很大
George
Prima
Mooi hotel vlakbij de Lake
EUKSOO
만족도
매우 만족 스럽습니다.
Verified traveler
心得
整體印象很好，飯店很乾淨舒適，唯事先我不知道要2000RMB押金，check-in時有點意外。
Verified traveler
フロントスタッフの態度が四つ星ホテルと思えないほど、よくなったです。2度と泊まらないです。
Kwan
大失所望
我們住了6個晚上，住的是Superior Room.但是很失望。房間里沒有冷氣，房間和洗手間又小又殘舊。房間的大門鎖也是壞掉的，不能鎖門。Housekeeping 也沒有每天換床單。地毯很髒。我們一走進房間已經想退房了，但是因爲我們已經在網上付了6晚的房錢，又不能退款，隻能硬著頭皮住完6天。和網上的解紹，照片，實在相差太大距里了。不推薦住這家酒店。不過，2樓的'桃園小館“還不錯。味道好，價錢也不貴。3樓的自助餐也不 錯。
JAE IL
조용한 객실
주말에 체크인 한 때문인지 미처 청소가 되지낳은 객실을 내주었다. 바꿔달라고 했으나, 청소해준다며 기다리는 시간이 30분이상 소요되었다. 영어 의사소통도 안되는 직원들.. ㅠㅠ
Verified traveler
주말에 체크인해서 그런지 4시가 넘어 체크인 했음에도 불구하고, 객실 크리닝이 되지않은 상태에서 룸을 주었다. 체인지를 요구했으나 30분 가량 기다리면 청소해주겠다는 말 뿐이었다. 프론트 데스크의 직원도 영어가 서툴러 의사소통에 어려움이 많았다. 또한 논스모킹 룸임에도 불구하고 담배냄새가 찌들어 있어 몇 시간 가량을 환기해야 했다. 기타 시설은 양호했다.
SUNGMYOUNG
대체적으로 방도 청결하고 TV와 WiFi도 무난하였으며 직원들도 손님을위해 최선을 다하려는 모습이 좋았습니다. 아침조식 뷔페는 좋았습니다. 다만 욕실이 사진으로 보았던 이미지와 다르고 작아서 불편하였습니다.
Location & surroundings
Zhejiang Narada Grand Hotel
Shuguang Road, 122, Hangzhou, China
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Zhejiang Narada Grand Hotel
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