Elms Resort & Spa

10/10

Exceptional

29 Mar 2026

LEILA

Location

10/10

Exceptional

14 Mar 2026

Robert

This property is gorgeous and so very clean. Excellent location and the staff was so pleasant. Champagne on check in was such an elegant touch. We will stay again!

6/10

Pleasant

04 Mar 2026

R

service at pool non existent
Room
not set up for 3… towels, bed cups glasses etc
tea coffee milk etc not topped up bin overflowing and not emptied
Had to constantly ask reception for items
water not replaced daily. no turn down on 3rd night
Hotel bar closed entire 3 nights
Although recently renovated the beds were unbearably uncomfortable with old mattresses and awful lumpy pillows

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Sarah

Everything at this hotel was 10/10 including the staff

Friends_and_family Family

6/10

Pleasant

14 Nov 2025

Cathy

Room was lovely and spacious, very comfortable bed.
I found that the staff on the front desk ignored me a couple of times when I wanted to ask something, they were not with other customers at the time. They were talking to each other, I waited a while and then gave up. Unfortunately when we stayed there was lots of building work going on and it was very noisy and not very relaxing. I felt that there should be a discount on the price of the room because of this or maybe a complimentary breakfast.

Leisure Partner

10/10

Exceptional

12 Nov 2025

George

What an incredible stay. From the very start meeting the incredibly charming & lovely Micheal on the front door dealing with our car, he went above & beyond, a true legend. To the champagne on arrival, the outstanding room & pool then to top it off, cause it was my 50th the room had chocolates, card, gifts & spa treatments for me & my guest as a generous gift. A true 5* experience from start to end.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Serge

Friendly staff especially with respect to renovations being conducted

Leisure Family

8/10

Excellent

21 Aug 2025

Grahame

Property was very luxurious, lovely staff, great location, lovely cocktails. Noise from jackhammering above meant you could not stay in room during the day. Water pouring out of shower recess on to bathroom floor was terrible, made standing in bathroom very uncomfortable

Leisure Partner

10/10

Exceptional

14 Aug 2025

Kate

Loved the parking and the champagne but especially loved the spa. SO good. The view was great as well. Highly recommend the sunset cruise as well if you stay there.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Caitlin

Other then the renovations, perfect accommodation

8/10

Excellent

28 Jul 2025

Seung

The staffs are friendly and nice. The hotel is quite old and I feel that the ventilation system has not been checked for a while. I notice that the inside of the electric kettle was partly rusty.

Based on the rate, I feel that it is a bit expensive

Leisure Partner

6/10

Pleasant

20 Jul 2025

Georgina

It might be a 5 star hotel after the renovation but for now, it is a very orverpriced 3 star option
It is tired, dated, cheaply furnished (plastic flowers in the lobby) and needs to be dragged out of the 1980-90s as quickly as possible.
How they are charging the prices they are is amazing.

Leisure Family

10/10

Exceptional

06 Jul 2025

Alison

The staff were all amazing.
Thank you to everyone.

Leisure Friends

10/10

Exceptional

05 Jul 2025

Natasha

Amazing welcome to this gorgeous property - easy check in (with champagne!) and gorgeous view from the room

Business_and_leisure Friends

8/10

Excellent

26 Jun 2025

susie

the spa

Leisure Partner

10/10

Exceptional

12 Jun 2025

Caitlin

Great accommodation

10/10

Exceptional

27 May 2025

Caitlin

Great hotel

6/10

Pleasant

06 May 2025

Denise

Rooms were well appointed.
Notification from wotif that booking could not be fulfilled (in spite of having received confirmation from the hotel) and subsequent attempts to resolve this with Sofitel left me feeling very anxious. Multiple unanswered phone calls did not fill me with confidence. Spoilt the experience for me.

8/10

Excellent

09 Apr 2025

Laura

Central location is nice.

6/10

Pleasant

26 Mar 2025

Lisa Maree

I was really excited to stay at this property but for the rate you pay per night i dint think the rooms are worth this cost and all with stained carpet and outdated rooms
The lobby and facilities are great but the rooms ate very outdated , the tv and too small for the room Size and hard to view from the bed
I spent a day of my stay there wiping up ants and also slept in the room one night after the room had to be sprayed for a 2nd time i also was disappointed to hear that the person who sprayed the room relayed to the manager there
Wasnt that many ants when id explained id wiped a bunch of them Myself from the table and bar area that kept reappearing it had only been a few i wouldn't have said anything it was only after 24 hours of more reappearing that i said id like to

i was offered to opportunity which i took to change rooms my next room was better and smelt a lot fresher then the first although was disgusted to see last night when i bent down in the bathroom to wipe water of the floor that only surface clean must be done on the toilets as under the rim in the bowel was absolutely disgusting and what looked like a build up of either mould or feacies

The staff that work at the hotel though on the front desk were great but the only thing 5 star about the hotel is the service
Big thank you to jade who was the only person i spoke to throughout the ant situation in my room who said sorry this has happened. i wasn't offered any small compensation for the ordeal

Leisure Self

10/10

Exceptional

12 Mar 2025

Gary

Beautiful hotel in a beautiful area

10/10

Exceptional

02 Mar 2025

Stacey

Beautiful hotel right in the heart of Noosa with exceptional service and spacious rooms.

Leisure Family

10/10

Exceptional

27 Feb 2025

Shauna

It was a lovely relaxing stay! We will be back 😊

Leisure Partner

8/10

Excellent

28 Jan 2025

Elizabeth

pretty good

The service was excellent and foyer area ran with such high standard.
The rooms however have not been updated since perhaps the 90's, decor and coverings very dated and tired. very musty smelling, we had to constantly have our balcony door open for smell.

Partner

10/10

Exceptional

27 Dec 2024

Brad

Pool was great, staff great, great location, nice rooms

Leisure Family_with_children

2/10

Poor

05 Dec 2024

Karen

My room was on the 4th floor, which has a number of rooms being renovated in preparation for next year, when the hotel is undergoing a large upgrade. My room had light covers removed, bathroom fan not working and the hallways were full of workman and furniture. This is not a 5* venue, it's a sad 4* at best. But their room rate was exorbitant for what they offered. I did advise management and showed them photos. They offered a small discount in reply. Make sure when booking you ask if they are any renovations happening around the room. The discount has to be processed through the booking platform.

Leisure Self

8/10

Excellent

28 Nov 2024

Christine

Sofitel was lovely, the champagne in the afternoon is a great idea. Only downside was the conditioner in our bathroom was watered down and there were perhaps fewer toiletries supplies in the bathroom compared to other similar hotels.

10/10

Exceptional

16 Nov 2024

Vassilis

It’s Absolutely Beautiful and Paradise waiting for you to escape the everyday 🙏

Leisure Self

10/10

Exceptional

13 Oct 2024

Luz

Hotel was very nice and convenient

Leisure Family

10/10

Exceptional

01 Oct 2024

Rebecca

Good property close to everything

Leisure Family

10/10

Exceptional

29 Sep 2024

Gordon

This is a quality hotel, with first class quality staff. Very comfortable, well appointed room. Pool and facilities around the pool are excellent.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2024

Alexandra

Mark, the GM is a great guy and the staff are extremely attentive and caring. We’ll be coming back once a year from Sydney for sure

Leisure Family_with_children

10/10

Exceptional

19 Sep 2024

David

The Beach House Restaurant was a great place to dine, the service was excellent and the food was amazing. 😊👍

Leisure Partner

8/10

Excellent

30 Jun 2024

M C

Great but needs updating

Fantastic location, lovely staff and nice touches eg lavender spray for pillow.
Air con worked beautifully, bed comfy and shower nice and strong.

The hotel is old and dated though and very much in need of an update.

On Sunday evening we were woken up to clubbing music nearby, it went from about 10pm to midnight. So maybe a bit better soundproofing would be nice, or it could be just where we were located.

Partner

10/10

Exceptional

23 Jun 2024

Bhagya

Very friendly and helpful staff. Great location

Leisure Friends

8/10

Excellent

22 Apr 2024

Laura

Enjoyed happy hour and the friendly staff.

10/10

Exceptional

07 Apr 2024

Alan

Everything was spot on

Leisure Family

10/10

Exceptional

07 Apr 2024

KATHERINE

Great family holiday

Leisure Family

10/10

Exceptional

27 Mar 2024

Antonio

Outstanding service and pleasant

Leisure Partner

10/10

Exceptional

19 Mar 2024

Brenda

The service was excellent. Very pleased with unexpected bonus of bubbles on arrival and a free upgrade. Everything was well managed and made for such an easy and enjoyable weekend getaway.
Lovely pool and so close to beach, restaurants and shopping. Will definitely return.

Leisure Partner

10/10

Exceptional

18 Mar 2024

Lydia

Beautiful 5 star hotel, great service & facilities.

Leisure Family

8/10

Excellent

10 Mar 2024

David

Perfect location. Spacious rooms. A little tired.

A lovely hotel with perfect location: just a little tired. In a big city it would be 3.5 star.

Business Friends

10/10

Exceptional

25 Feb 2024

Biljana

Our favorite holiday spot!

10/10

Exceptional

24 Feb 2024

Simon

Amazing service

10/10

Exceptional

21 Feb 2024

Belinda

Amazing place. We loved our stay here and hope to be back very soon! Great location and the pool/pool bar was fantastic.

Partner

10/10

Exceptional

14 Feb 2024

Esa

Personel and Services exellent. Room was spacious and clean. Great look-out from the balcony.

Leisure Partner

8/10

Excellent

18 Dec 2023

S B

Very Good

Lovely hotel. Very conveniently situated backing on to Hastings. Staff were a bit slow at times and room a bit basic but very spacious and well maintained. Would recommend if visiting Noosa

Partner

10/10

Exceptional

24 Nov 2023

GA

We love the Sofitel Resort and Spa - definitely the best place to stay in Noosa x

Leisure Partner

8/10

Excellent

21 Nov 2023

Amel

The hotel was good, the only issue is we have to pay extra for car parking. Paid a lot of money for the property, parking should be complementary for guests.

Leisure Family

10/10

Exceptional

20 Nov 2023

louise

Luxury Hotel on Hastings

Pool View Room. Lovely balcony overlooking the pool. Not noisy. Double glazed doors work a treat. Perfect location. You don't need your car at all. Pool is great. Noisy kids there though. Bar & restaurants fantastic. Breakfast is definitely worth the inclusion. Rooms are quite spacious. Pillows are a little too soft for me, but honestly the staff truly make this hotel special.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2023

Ami

Lovely experience

10/10

Exceptional

16 Oct 2023

Josh

Great facility that met our expectations

Leisure Family_with_children

8/10

Excellent

24 Sep 2023

Liz

A great location.
Lovely staff.
Beds are uncomfortable.

Leisure Family

10/10

Exceptional

12 Sep 2023

Jennie

The staff and facilities were excellent. The location is perfect.

Leisure Partner

6/10

Pleasant

25 Aug 2023

Danielle

The hotel itself is lovely and the staff were great. Unfortunately the room we got was possibly the worst room in the hotel which was disappointing considering it wasnt fully booked. The room was located above both reception and the main entrance carpark so was extremely noisy and had no privacy. For almost $700 a night I was extremely disappointed.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Carolyn

Very friendly staff.
Wonderfully convenient.

Leisure

10/10

Exceptional

21 Jul 2023

JL

Great central location
Great experience

Partner

10/10

Exceptional

13 Jul 2023

Andrew

We thoroughly enjoyed our Sofitel stay.

Leisure Family

8/10

Excellent

11 Jul 2023

Chloe

Everything you need in the one spot.

We stayed here for 5 nights with our two small children. The staff were very friendly. Our booking got lost and did not come through until we arrived which was a bit stressful, not sure why this was.

The buffet Breakky was amazing. The pool was lovely and poolside bar was great. As was the day spa. Great experience all around.

Loved the little touches of champagne on arrival and hot choc for the kids

Hotel was right on Hastings street and walking distance to all shops.

Friends_and_family Family

10/10

Exceptional

10 Jul 2023

Liz

Great central location. Minor plumbing issue dealt
With promptly with offer of room change. Staff were friendly and helpful.

Leisure

10/10

Exceptional

09 Jul 2023

Cindy

Stayed in room 529 and loved the view. The beds were comfortable and location is great, would definitely stay here again. Shame the parking is an extra cost.

Leisure Family

10/10

Exceptional

09 Jul 2023

alexander

The whole experience was great!

Leisure Partner

10/10

Exceptional

02 Jul 2023

karen

Couldn’t have been any better. Service and food was amazing and room was so spacious

Leisure Partner

10/10

Exceptional

01 Jul 2023

Sabra

Lovely big room, best buffet breakfast, great spacious pool & very friendly, helpful staff.

Leisure Partner

10/10

Exceptional

25 Jun 2023

Bradley

Fantastic resort, great staff, great place to be and holiday.

Leisure Partner

10/10

Exceptional

04 May 2023

Ben

Excellent midweek stay. Thank you 😊

Leisure Partner

10/10

Exceptional

09 Apr 2023

Philip

Outstanding place to stay in Noosa.

Partner

6/10

Pleasant

04 Apr 2023

Barry

The power points behind the bed didn't work so I needed to ask for an extension cord. I sleep with a CPAP machine so it's important for me.
The WiFi didn't work. I tried to log in many times but it didn't recognise me as a guest.
The pool was terrific and the room was large but the decor and bathrooms were a bit tired.
I would still come back again...

Leisure Self

10/10

Exceptional

11 Mar 2023

Lisa

We loved that the on-site parking was seamless and check in was so easy. Loved also that we received an unexpected room upgrade and a lovely glass of complimentary champagne on arrival to take up to our room. Turn down was lovely with extra complimentary items, water bottles, relaxing tea sachets for before bed, chocolates and a little spray bottle of relaxing lavender oil. We also loved the little hidden gem of Sofitel's Riveria Bar which had live music, great cocktails and a great menu. The pool area was also a delight and looked magical. Checking out was also seamless. Really looking forward to another visit.

Leisure Partner

10/10

Exceptional

07 Mar 2023

Hannah

Staff were incredible one of my favourite hotels

Leisure Partner

10/10

Exceptional

06 Mar 2023

george

Past expectations, highly recommend

Great great staff, so helpful and friendly. Room was big and clean. Very walkable in a beautiful town

Partner

10/10

Exceptional

23 Feb 2023

Deborah

Fabulous

We love staying at the Sofitel Noosa - the rooms are spacious and beautiful beds and bedding. The swim up bar in the pool is great the river bar is lovely with sunset views up the river

Partner

10/10

Exceptional

09 Feb 2023

Anna

Had the most wonderful stay!!! The staff were so friendly and welcoming. Location was perfect, just what we were after.

Friends_and_family Family

8/10

Excellent

13 Nov 2022

Penny

Excellent location

Leisure Partner

10/10

Exceptional

02 Aug 2022

Rebecca

So convenient for Hastings street. Always feel pampered at Sofitel hotels.

Leisure Partner

2/10

Poor

12 Jul 2022

Tobie

The pool was closed for 3 days

Leisure Family_with_children

10/10

Exceptional

26 Jun 2022

Marian

The view up the river at sunset was fantastic.

Leisure Family

10/10

Exceptional

05 Jun 2022

David

very helpful staff

Leisure Partner

8/10

Excellent

18 May 2022

Catherine

Exceptional service.

Leisure Self

10/10

Exceptional

15 May 2022

Catherine

Outstanding service from the beginning until the end of my stay

Fantastic experience. Based on the service alone I’ll always seek out a Sofitel for future travels

Leisure Self

8/10

Excellent

01 May 2022

maureen

Beautiful room and view. Bathroom a little tired. A very expensive room which does not include breakfast. Good restaurant

Leisure Self

10/10

Exceptional

11 Apr 2022

Georgina

a

Leisure Self

10/10

Exceptional

17 Feb 2022

Ibrahim

We felt Sofitel ticked all the boxes for a perfect holiday. Luxurious hotel, nice environment, and friendly staff - makes a deadly combination. It all has it. I am coming again soon.

Leisure Family_with_children

10/10

Exceptional

14 Dec 2021

Angela

Great hotel

Quick check in with friendly and helpful staffs. Spacious room & toilet. Nice pool. Easy access to Noosa Head Beach.

Friends_and_family Family

8/10

Excellent

22 Nov 2021

Stephanie Rose

Great room, excellent pool and pool bar facilities and great location! Shame you have to pay for parking as the accomodation is fairly expensive itself.

Leisure Partner

10/10

Exceptional

15 Nov 2021

gail

really enjoyed the welcoming bubbles Nice new touch

Business_and_leisure Partner

8/10

Excellent

08 Nov 2021

Verified traveler

The bath tub is appalling so I wasn’t able to use it.
For a hotel at that price and standard they also need to provide a wall magnifying mirror in the bathroom.

Partner

8/10

Excellent

07 Nov 2021

Maryam

Overall the best hotel to stay in Noosa Heads. Breakfast and food options are quite limited though

Leisure Partner

10/10

Exceptional

28 Oct 2021

Melissa

Great resort. The rooms are lovely. Restaurant and bar were great and the pool and swim up bar was wonderful on those hot days. Great location on Hastings Street and right opposite the beach. Will return

Leisure Friends

2/10

Poor

26 Oct 2021

Jason

Disappointed

We could not stay as I had difficulties in having my daughter, I tried countless times to contact Hotels .com to gift it to a family member and tried to arrange another date but was unsuccessful and I rang the resort and they said they could not help me. I am very dissatisfied with my purchase that I was unable to attend.

Friends_and_family Family

10/10

Exceptional

01 Oct 2021

Tomos

Great Noosa resort

Junior suite was a great size for a family of four. Lovely pool area. Fun activities for kids. And very convenient to the Noosa action and beach.

Friends_and_family Family

8/10

Excellent

13 Sep 2021

JANE

Sofitel never disappoints however as a gold member of Hotels.com we were disappointed in the room selected for us - when asked for a better position we were told there was nothing available

Partner

10/10

Exceptional

26 Aug 2021

Steve

Location and service

Leisure Family

10/10

Exceptional

18 Jun 2021

Verified traveler

Great hotel, highly recommend

6/10

Pleasant

09 Jun 2021

Verified traveler

Lovely views overlooking the ocean, very friendly staff and good location for doing things in Noosa.

Leisure Partner

10/10

Exceptional

30 May 2021

Mandy

We didn't want to leave!

Great concierge staff (especially Clare and Trent). Everyone made us very welcome and we didn't want the check out to end :) Large clean rooms, well stocked with amenities. Location is awesome, adjacent to shops/restaurants and pool was great too. Thank you Sofitel Noosa!

Friends_and_family Friends

4/10

Poor

25 May 2021

Verified traveler

Didn’t like the room / village view overlook parking and the back of shops and noisy from air conditioner units

Leisure Partner

2/10

Poor

22 May 2021

Verified traveler

I didnt get there due to virgin outage and have bneen trying to contact Woti8f since Friday without success