Name: Kirra Palms Holiday Apartments
Address: Musgrave Street, 102-112, Coolangatta, 4225, AU

8/10

Excellent

31 Jul 2026

Rosary

The balcony was a delight. We could see the beach from there and the sun came onto the balcony too.

8/10

Excellent

28 Jun 2026

Dawn

Great stay

Family

10/10

Exceptional

12 Mar 2026

Steven Keith

All very seamless

10/10

Exceptional

25 Jan 2026

Wendy

Awesome

Leisure Partner

6/10

Pleasant

12 Dec 2025

Matthew

…

10/10

Exceptional

09 Dec 2025

sophia

The room was gorgeous! Fantastic location for the price. Close to beach and short stroll to shops and restaurants. Heated pool and spa. Certainly will return

Leisure Partner

6/10

Pleasant

21 Nov 2025

Jane

Room was well appointed but tired and needed a good clean but the bedding and towels were spotless though.
Location is great and it was good to have secure parking available.
Lots of sets of steps which made getting luggage to the room quite difficult and the entryways to rooms are not very inviting.

10/10

Exceptional

15 Nov 2025

Jill

All of the above.

Partner

8/10

Excellent

22 Sep 2025

Greta

We had a great stay. Position of the unit was awesome and it was lovely and clean. The hot water in the ensuite needs looking at as it makes a massive noise when attempting th=to use it. Otherwise a great place to stay,

Leisure Family

6/10

Pleasant

20 Sep 2025

Paul

Not happy there was nowhere to put soap, shampoo etc in shower. Noise echoes really loudly through stairwell, and other apartments. Otherwise quite well appointed. Fridge needs looking at as it makes really loud noises off and on.

10/10

Exceptional

26 Aug 2025

Andrew

The apartment I stayed in was wonderful very clean very open very comfortable I’d stay here again the suburb was rlly good close to the beach, shops and many restaurants. The staff and other hotel guests were very friendly and kind, free parking too which was awesome

Business_and_leisure Friends

6/10

Pleasant

14 Aug 2025

John

Poor lighting the car park. The unit needs an upgrade - new carpets and painting

Leisure Partner

6/10

Pleasant

12 Aug 2025

Barry

There is no lift if you are on the top floor very inconvenient
Shower over bath in both bathrooms or key to the garage did not work even after having it changed. The apartment was not the one advertised on the web site.
Bed was average
Location was great not far from restaurants and the beach
We had no view from our room also next door building was happening so early morning noise
Foxtel yes
Internet yes

Leisure Partner

2/10

Poor

02 Aug 2025

Emilio

Location, but still dirty , smells, ants needs a couple make over, didn’t enjoy my stay at all.

10/10

Exceptional

18 Jul 2025

Linda

We liked the location, Quiet, relaxed atmosphere, close to beach and shops.
Stairwells without lifts could be difficult for some guests , but staff eagerly helped with carrying baggage to rooms.
We would stay here again

Leisure Partner

10/10

Exceptional

31 May 2025

Vanessa

Great place to stay

My room overlooked the ocean views, my car was secured and I felt very safe. I highly recommend staying at the Kirra Palms Resort.

Self

6/10

Pleasant

26 Apr 2025

Kristel

Chemical smell, dated, rust marks, cupboard doors not closing properly. Couldn’t Lock Screen doors. Ear plugs from previous guest on bathroom floor. Wood rot on window frames. Step up in bathroom - trip hazard

Leisure Friends

8/10

Excellent

23 Jan 2025

Verified traveler

Relaxing stay

Great stay. Very close to the beach. Had a good beach view from our room (11). Apartment was older style (not renovated) but still very clean and comfortable. Nice pool/spa and bbq area. Close to all shops needed including Woolworths.

4/10

Poor

06 Dec 2024

Catriona

The room access was always a mission from the carpark with 4 flights of stairs to navigate. The room itself was comfortable. Not once was anyone at Reception, it was always unattended. Wouldnt stay here again due to the 4 levels of stairs!!

Leisure Self

10/10

Exceptional

01 Dec 2024

Helen

Lovely and spacious. Had everything needed for a weekend away.

10/10

Exceptional

18 Sep 2024

Danielle

Amazing
Will definitely be back

8/10

Excellent

25 Aug 2024

Steve

Really lovely, great setting, good amenities and clean. One comment I will make is the ensuite toilet and shower has no door. No privacy when using the toilet and shower

Leisure Partner

10/10

Exceptional

05 Aug 2024

June

Very good ammenities. Walking distance from beach, restaurants, shops etc. Friendly and helpful staff. Would stay there again and recommend to others

8/10

Excellent

22 Jul 2024

Pam

Pleasant staff. Many dining options for breakfast, lunch & dinner. Unit could use a refresh but apart from that nothing to complain about. Situated near beach and easy walk to Cooloongatta.

Leisure Partner

8/10

Excellent

04 Feb 2024

Scott

Coffee machine provided, but no coffee pods. Iron provided, no ironing board. Only 2 satchels of dishwasher powder. Access to the second bathroom was not allowed, which was inconvenient for visitors. No bathroom accessories such as shampoo, conditioner and body wash was not included. No extra towels and no face washers were included.
Apart from that, we really enjoyed our stay. It was just the small details that let the property down. Comfy bed, clean sheets and a lovely space to relax and enjoy the area. 4 stars overall.

Leisure

6/10

Pleasant

22 Nov 2023

Cheyanne

Awesome location.
Had Tv issues, 2nd night blackout for about 20min needed to contact after hours.

Business Self

8/10

Excellent

20 Nov 2023

Heather

Thankyou for your friendliness & easy communication. It was an easy process to stay with you & i look forward to returning soon!

8/10

Excellent

16 Nov 2023

Dale

Gr8 central walkable accommodation

10/10

Exceptional

23 Oct 2023

Loreta

Construction works across the road

Self

8/10

Excellent

25 Aug 2023

Gary

A/c would not work, kept stopping thank god it wasn’t summer

8/10

Excellent

16 Aug 2023

Lorraine

Convenient close to everything. Found the stairs a bit much for our age. Otherwise good.

Leisure Partner

10/10

Exceptional

12 Aug 2023

Amanda

Amazing once again.

8/10

Excellent

03 Jul 2023

Val

Apartment was great , all amenities were there . Only bug bear was the stairs from garage especially when staying on the top floors , luckily we didn’t have a lot of luggage

Leisure Family

10/10

Exceptional

14 May 2023

Chloe

This was a great apartment to stay in with all the facilities you could want for a short or long term stay away from home. Beautiful and spacious, great balcony with beautiful breezes coming through. Super short walk to Kirra beach and in a very convenient location near so many shops and restaurants. Would highly recommend!

10/10

Exceptional

15 Jan 2023

Amba

great for kids, close to everything we needed

Leisure Family_with_children

6/10

Pleasant

14 Jan 2023

Grant

Pool needed to be cleaned, was not clean. Construction, major, around property, was intrusive, noise, construction workers, their vehicles.

Leisure Family

8/10

Excellent

10 Jan 2023

Peter

Great location, friendly staff.

6/10

Pleasant

08 Dec 2022

Cathryn

T&Cs state that it is expected guests keep rooms clean and left in a condition befitting the high standards of cleaning that is done by the staff. Whilst the room was surface level clean only, if you use more than one dish the next one had food crust, some lesser used items like the hairdryer hadn’t been cleaned in a long time which is important near the beach as things get sticky and found a chopping board that was mouldy. Disappointing for an apartment where you want to be able to use everything and you expect basic utensils to be clean.
The furniture and rooms are clean and comfy and the balcony was good size. The pool and spa were nice features too.
The location is great but wait until the construction is done. It’s far louder than they tell you it is. Also not a lot of staffed hours for when you need assistance.

Leisure Self

10/10

Exceptional

03 Jan 2022

Russ

Great for a family holiday 👍

Leisure Family_with_children

6/10

Pleasant

27 Mar 2021

Verified traveler

Pool area was good. Property was a bit grotty, needs a good Gernie. Noise from car park aircon exhaust was outside bedroom.

Friends_and_family Family

8/10

Excellent

21 Dec 2020

Verified traveler

Great location, pool and spa are amazing and the lady at check in was very polite.
The rooms could be updated a bit, broken toilet brush, no dish cloths to clean with, one roll of toilet paper etc, little things could make a huge difference! Also had two different staff unlock our door thinking we were another room, didn’t knock either time.

Friends_and_family Family_with_children

8/10

Excellent

21 Dec 2019

Verified traveler

Great outdoor areas for the family to enjoy. It’s well located in close proximity to all you need

Leisure Family

10/10

Exceptional

07 Dec 2019

Verified traveler

Great view from the top floor, updated room, huge 3 bedroom apartment, a comfortable stay.

Leisure Family

6/10

Pleasant

07 Oct 2019

Verified traveler

Overlooking a bottle shop. Car space allocated was occupied and all visitors spaces were full.

Leisure

8/10

Excellent

22 Aug 2019

Verified traveler

The unit we occupied was freshly painted with a new kitchen. The couch was lumpy with springs protruding which made it extremely uncomfortable to use.
The caretaker/manager was very pleasant and efficient. Would re book again.

Leisure Partner

8/10

Excellent

19 Aug 2019

James

Great Views and Close to the Esplanade

The hotel was easy to find and offered great views of the ocean. It also had a pool on site that the kids love with a heated spa. 2 minutes from the esplanade and plenty of restaurants and bars within the vicinity.

The rooms/apartments were clean and tidy. However look like they need a little updating (not bad at all just needs TLC) although they had trades there during our stay paining the exterior so no doubt this will be next on the list. The trades did not impact our stay at all.

Overall, we would probably stay here again if we were looking for a short term stay but anything more than a long weekend we would be tempted to find somewhere with a little more luxury.

Family

6/10

Pleasant

13 Aug 2019

Julie

There were no services left. No tea; coffee; milk; toilet paper; shampoo or conditioner. Nice clean unit [on 3rd floor - 4 with car park access ] but would have liked warning of the steps! Then again I probably would not have booked it! Asked Management for it - but it did not arrive. For a 2 night stay I do not want to think about those items. Good location and lovely view.

Partner

4/10

Poor

12 Aug 2019

Verified traveler

liked the proximity to shops. but the unit needed a thorough cleaning and didnt like being right on the end of the complex next to the adjoining fence.

Leisure Partner

10/10

Exceptional

09 Aug 2019

Verified traveler

Very happy with the facility and staff loved the location.

Leisure Family

10/10

Exceptional

25 Jun 2019

Verified traveler

Great location for us, relaxed and quiet, plenty of foodie places nearby.

Leisure Friends

10/10

Exceptional

03 May 2019

Alan

Great family getaway in fantastic location

Family friendly apartment - great location 1 minute walk to the beach. Walking distance to Surf clubs, cafes, and shopping. Clean and tidy premises. Organised Easter egg hunt was awesome. Kids were happy with fast wifi connection. Highly recommended - will definitely stay here again.

Family

8/10

Excellent

30 Apr 2019

Verified traveler

This property was conveniently located near the beach in close proximity and within walking distance of everything you might need.

Friends_and_family Partner

8/10

Excellent

28 Mar 2019

ROBERT

Great place to stay

we stayed here for only 3 nights and found it to be a great place to stay as it was across the road from the beach and kirra beach surf club and kirra beach hotel [ very good for meals ] and a ten min walk to Coolangatta shopping centre .The apartment was more than we needed and the kitchen was well stocked, The bed in the main bedroom was very comfortable , the lounge room has air cond but the bedrooms only have ceiling fans which were adequate , we would definitely stay here again .The complex has both a pool & spa The only downside was that we were on the 3rd floor that needed about 5 flights of stairs to get to the unit .

Partner

8/10

Excellent

25 Jan 2019

Verified traveler

Excellent location, only noise from a neighboring building site early some mornings

Leisure

6/10

Pleasant

28 Nov 2018

Verified traveler

For an older property it was in fairly good condition, painting was underway. The pool had some debris in it,spa was good. The outside toilet had no toilet paper for the three days we were there.
The balcony security door lock was broken and the air conditioner would not work properly, mostly blew hot air.

Leisure

8/10

Excellent

13 Aug 2018

Verified traveler

Apartment was spacious and in good location close to small shops ie milk bread and nice coffee shop.

10/10

Exceptional

21 Jul 2018

Donz

great self contained apartment

We had a great holiday staying at Kirra Palms. The pool, spa and garden were a highlight for the kids.
The apartment was roomy and clean with a great wee kitchen and dishwasher , perfect for a small family.
Close to the beach with a snippet of a sea view and very sunny.
Just around the corner form the madness of coolingatta.
Would stay here again.

Family

4/10

Poor

20 Apr 2018

jacqueline

Disappointed

The apartment number 11 needed a lot of attention , it was not so clean it smelt dirty , the pool was dirty , the drawers in the main bedroom were broken some had no backs on the curtains in the bedroom did not completely fit the window and had holes, my husband and I both suffere lots of bites overnight whist sleeping in the bed. The couple who were on the reception were very friendly and welcoming, the WiFi was variable, said there was a DVD in the room but I did not find one , the cost of the u7 nights was high considering the poor standard of the apartment. We did try to find other accommodation within the area but were unable to locate anything nearby as we were visiting friends and did not want to be a car ride away from them ,had we found something we would have moved

Partner

10/10

Exceptional

16 Apr 2018

MG

Superb Location

Kirra Palms is perfectly located if you're after a trip to Kirra, Coolangatta, Rainbow Bay, Point Danger etc. It's only a 2 minute walk to the beach and just around the corner from the main Coolangatta strip. Your then not far by car from anything really along the gold coast, Byron Bay being only 50 minutes down the road, and Surfers Paradise only an 50 minutes up the road. The apartment is set back from the road so is nice and quiet and the pool is a decent enough size with a lovely hot tub which is available to use right up until night time. The apartment itself was spacious and comfortable. We did have ants coming in through one of the patio doors at the back which is almost expected considering the humidity at the time, but the guys were very helpful in sorting it out, and left us with a can of bug spray, after initially sorting it out, we didn't need to use it again and it wasn't a problem for the rest of our stay. The air con unit was new, as was the oven, grill etc. The guys in reception were very helpful and nothing was a problem. Overall, it couldn't have been much better for our stay and would highly recommend.

10/10

Exceptional

01 Mar 2018

Todd

Great location and well worth the value.

just stayed here at Kirra Palms and cant say enough.
great staff, location apartment#14 was awesome! cant beat the price for the location and accommodations. stayed 14 nights and no issues at all.
enjoy!

8/10

Excellent

31 Jan 2018

Marilyn

Handy to shops, beach and walking trails.

Only one disappointing aspect and that was no airconditioning. However, moved to another room and all good,

10/10

Exceptional

30 Oct 2017

jo

Weekend away with family

It was a really nice place to stay in a great location. The apartment was spacious and very clean and the staff friendly and helpful. Looking forward to coming back again. I would definitely recommend this accommodation.

Family

10/10

Exceptional

05 Oct 2017

Verified traveler

Excellent place for families. Pool and spa facilities are a highlight.

6/10

Pleasant

28 Sep 2017

Lorraine

Nice hotel but too many stairs!

Pros- Nice and comfortable apartment. Good facilities. Close to the beach.

Con - No elevator for the higher levels. Only stairs. Considering we had two small children, way too many stairs to go up and down to get to our car in the undercover parking. We were on the third level and so we had six flights of stairs. I would have rathered been on the first floor.

10/10

Exceptional

30 Jul 2017

Verified traveler

Lovely apartment.

Lovely apartment with all we needed. A great outlook and close to cafes and the beach. Few extra rolls of toilet paper might have been handy though

Family

8/10

Excellent

05 Jul 2017

lesley

Loved our stay here.

Well appointed spacious apartment. Location to beach, restaurants and Coolangatta were excellent.One of the quietest places i have stayed in at Kirra, the bedrooms being at the back of the building meant no traffic noise.The only downside to this property was the lack of a elevator, which meant we had to carry luggage up 7 flights of stairs, and no air conditioner. This was not a problem at this time of year but could be in summer. All rooms had fans though.Overall we loved our stay at Kirra Palms and will stay there again.

Family

8/10

Excellent

03 Jul 2017

Delisa

Close to everything

Close to swimming beach, restaurants and walking/cycling path.

8/10

Excellent

01 Jun 2017

Georgia

Had a lovely relaxing time. Handy to beach and evrything else I needed.

10/10

Exceptional

22 May 2017

Leaine

Nice sized apartments for a family

We are a family of 5 so finding a place which fits us in comfortably is't easy. This place was just right. Nicely located with a short walk to Coollangatta Beach and the many restaurants available. Kids had a great time in the pool facilities as well.

Family

8/10

Excellent

01 May 2017

Rachel

Close to beach, shops + airport. Very convenient.

Loved the hotel and the location. Love that area of Coolangatta. Quiet and peaceful stay, no problems what-so-ever. Would recommend.

Partner

6/10

Pleasant

04 Apr 2017

Verified traveler

Convenient to beach

Stay was ok. There was no air conditioning which I thought there would be, and 2 of the fans didn't work properly, which made for warm, muggy and often unpleasant nights.

8/10

Excellent

27 Jan 2017

Mike

Very relaxing & convenient

Very relaxing vibe. 3mins walk from Kirra beach. Great in house swimming pool as alternative swimming option. Secure parking and self catering.

10/10

Exceptional

18 Dec 2016

grandmother

Very nice close to Coolangatta and beach

All very convenient to transport, beach and Coolangatta shops. Hotel staff helpful and pleasant.
Good internet dialup

Family

6/10

Pleasant

15 Oct 2016

Marty

Great location but very overpriced and \"old\".

Frumpy apartment (Apt 6), needing a modernization to warrant the expense, rooms were dusty and carpet square in lounge plus lounge suite needed good vacuuming. Bathrooms (2) extraction system did not work making them both airless rooms, locks on sliding ranch sliders old, hard to lock and unlock.

10/10

Exceptional

09 Oct 2016

Verified traveler

Apartment was lovely - very comfortable.

Everything was great - apartment was very comfortable and tastefully furnished with everything we needed. Staff were very helpful and considerate and especially in organising a late check out on the day we left. Close to Kirra Beach hotel where the meals were great, and also the Kirra Surf Club. Beach is just across the road and easy 10 minute walk into Coolangatta shops/cinemas etc. Highly recommended.