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El Reloj Casa Hotel

Armenia · Colombia

Carrera 5 3 37View location

9.0/10Excellent35 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort8.6/108.6
Condition9.2/109.2
Neighborhood10.0/1010.0
Amenities8.8/108.8
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About El Reloj Casa Hotel

With a stay at El reloj casa hotel in Filandia, you'll be within a 5-minute walk of Bejuco to Basket Interpretation Center and Immaculate Conception Parish of Filandia. This hotel is 13.7 mi (22 km) from Cocora Valley and 19 mi (30.6 km) from Coffee Park.

Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include complimentary bottled water and fans, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a water dispenser.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Private host property Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs are allowed Maximum number of pets per room 1

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Pet fee: COP 50000 per pet, per night
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: COP 80000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Bejuco to Basket Interpretation Center 0.2 km / 0.1 mi
Immaculate Conception Parish of Filandia 0.3 km / 0.2 mi
Street Stuck in Time 0.5 km / 0.3 mi
Mirador Colina Iluminada 1.1 km / 0.7 mi
Barbas Bremen Nature Reserve 3.1 km / 1.9 mi
QUIMBAYAS THEME PARK 12.7 km / 7.9 mi
La Timid Waterfall 15.6 km / 9.7 mi
Otún Quimbaya Flora and Fauna Sanctuary 15.7 km / 9.8 mi
Calle Real 19.9 km / 12.4 mi
Main Square 20 km / 12.4 mi
Mirador Alto de la Cruz 20.2 km / 12.5 mi
Cocora Valley 22 km / 13.7 mi
Parque Los Arrieros 23 km / 14.3 mi
Museo del Oro Quimbaya 24 km / 14.9 mi
Panaca 24.8 km / 15.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Reloj Casa Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Reloj Casa Hotel

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Reloj Casa Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Reloj Casa Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Reloj Casa Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about El Reloj Casa Hotel

9.0
Excellent
35 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
9.2 /10
Neighborhood
10.0 /10
Amenities
8.8 /10
20 reviews shown
10/10
Exceptional
14 Jul 2026
RAFAEL
Small
Hotel close to town.
Very attentive staff
Partner
8/10
Excellent
26 May 2026
Jhon
El hotel es limpio y agradable, muy buen desayuno.
Partner
10/10
Exceptional
24 May 2026
Zuly
Great place to stay! The front desk staff and everyone was very friendly. Definitely will come back!
Partner
10/10
Exceptional
13 Apr 2026
Ty
Front desk staff very helpful and great breakfast!
10/10
Exceptional
21 Mar 2026
Pedro
Close to everything. Friendly Staff
Partner
10/10
Exceptional
23 Jan 2026
Leyla
Everything was great. Diego was an incredible worker. Breakfast was made fresh in the morning. It was clean. Great location. Would go back for sure.
Leisure Family
10/10
Exceptional
17 Aug 2024
Mary
Diego fue muy amable todo el tiempo constantemente tratando que la estadía fuera lo mas completa para nosotros. El desayuno delicioso y el personal de la cocina siempre trato de darnos lo mejor en su servicio. Ambiente familiar con instalaciones limpias y nuevas, con excelente balance entre precio y calidad. Buena localizacion
Leisure Family
6/10
Pleasant
24 Jul 2024
Ivan
Good location. The property close to the main plaza. Parking is on the street.
Leisure Family
8/10
Excellent
14 Jul 2023
Francisco
Buen alojamiento, habitacion familiar de 2 ambientes, pero sin ventanas sino que en medio de la casa sin luz.
Leisure Family
10/10
Exceptional
26 Sep 2022
Caterine
Excellent service. Place very clean very good breakfast. People very kind and helpful.
Leisure Family
10/10
Exceptional
24 Sep 2022
Caterine
Excellent costumer service, Diego was very helpful. The hotel does not have rooms for 5 people is only up to 4 when we got there he said it was a mistake from Travelocity. He helped us resolve and gave us another room. Rooms are very clean and very nice, breakfast was super delicious I will comeback. Thanks for the excellent accommodations and service.
Leisure Family
10/10
Exceptional
13 Feb 2020
Verified traveler
Great location for Filandia. Two blocks down from El Centro.The lady who cooks and cleans up the room is very nice and will take care of you.
8/10
Excellent
13 Feb 2020
David
This hotel is well located and clean. It is clearly new and there was work being done on more rooms. My biggest complaint was the wifi system they had set up. All the other 10 hotels I stayed at in Colombia had good, reliable service. The system at Reloj was HORRIBLE, even a little suspect.
Leisure Self
10/10
Exceptional
07 Jun 2026
Maria
Muy buena ubicación, cerca del parque principal. Habitaciones amplias y cómodas.
Muy rico desayuno
Friends_and_family Family
2/10
Poor
10 May 2026
Denise
Det fanns absolut ingenting på rummet förutom en säng och sängbord. Inget säkerhetsskåp, ingen minibar, ingenting. Det var ok rent men kändes metadon ett hostel än ett hotell. Alldeles för dyrt för ett enstjärnigt hotell. Bilderna ljuger.
Self
8/10
Excellent
13 Apr 2026
Juan David
Bien
2/10
Poor
10 Apr 2026
Ana
Muy decepcionante el hotel, malísima relación calidad- precio.
Una habitación amplia y limpia. Pero subidísimo de precio, no vale lo que cuesta.
La habitación era exterior y se oye todo, hay un autobús con música y fiesta que pasa por la calle del hotel, no hay ninguna clase de aislamiento. 
El desayuno está bastante bien, es completo. 
Mención aparte merece el personal, la persona de recepción era muy siniestro, con comentarios inadecuados, llegamos a tener miedo y todo.
Cero recomendable
Friends
10/10
Exceptional
03 Apr 2026
CAROLINA
Muy amplio
Partner
10/10
Exceptional
02 Apr 2026
Miguel
El desayuno fresco y delicioso
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Silvia
El hotel esta muy bien hubicado con acceso a la plaza central, tiendas y restaurantes. Las habitaciones son amplias y limpias. Lo mas importante son las personas Diego y Monica que son muy amables y profesionales.

Location & surroundings

El Reloj Casa Hotel
Carrera 5 3 37, Filandia, Colombia

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