Doug
I would've given this hotel 4 stars if it were not for their absurd key card replacement policy. Before I go into those details, the room itself is clean and staff are very friendly/helpful. The only complaint about the room I had was the shower did not consistently stay hot.
You will have to pay a 1000 baht cash deposit when you check in. This deposit covers any incidentals for the room. All of this is perfectly reasonable, however the hotel does not tell you that if you fail to return the key, you will forfeit 500 baht (approx $20USD) from your deposit per key. My friend accidentally forgot to leave the key when he left for the airport. The staff would not compromise on this even though I tried to explain that this was not explained when we checked in. I've never stayed at a hotel that cared if I returned all of my keys or not.
You will have to pay a 1000 baht cash deposit when you check in. This deposit covers any incidentals for the room. All of this is perfectly reasonable, however the hotel does not tell you that if you fail to return the key, you will forfeit 500 baht (approx $20USD) from your deposit per key. My friend accidentally forgot to leave the key when he left for the airport. The staff would not compromise on this even though I tried to explain that this was not explained when we checked in. I've never stayed at a hotel that cared if I returned all of my keys or not.
