Name: Days Inn by Wyndham Banning Casino/Outlet Mall
Address: 2320 West Ramsey St, Banning, 92220, US

2/10

Poor

13 Jul 2026

Abraham

This place is in Banning did I expect a little bit more, yes. Turns out this place is legit a Crack house hotel. Multiple people were in this property with their glass pipes and even right outside my door. I slept with one eye open. I'd give this place a negative -10.

2/10

Poor

20 Jun 2026

Mary

Do not stay here, it is disgustingly filthy.

Family

6/10

Pleasant

18 Jun 2026

Ka

It would have been nice to actually get new towels restock after receiving room services. Thankfully, I had brought some extra on hand.

Partner

2/10

Poor

14 Jun 2026

Monica

Was not a good place, fishy activity.

Partner

8/10

Excellent

15 May 2026

Jimmy

Reasonable and affordable prices

Partner

10/10

Exceptional

10 May 2026

Harry

Great staff,

Self

4/10

Poor

10 May 2026

Jack

The property was very poorly maintained.

Partner

2/10

Poor

09 May 2026

Chris

I hardly ever complain…..but this place is GROSS. Rat trap at the bottom of the stairs, bee hive by my door, hair everywhere in the main room and bathroom, cracked sick, broken AC, window right next to the freeway on ramp with no screen, graffiti on the bathroom door and hair dryer, etc etc

The room smelled like drugs had been smoked in there recently….and not the green kind. I didn’t stay more than 20 mins

I wasn’t expecting a fancy motel but I was expecting basic cleanliness. This place ain’t it

Self

2/10

Poor

04 May 2026

Angelica

This location is absolutely dirty. Everything in the room was broken and the walls were filthy. The bathroom was filthy as well. There was cockroaches climbing up the walls.

Partner

2/10

Poor

02 May 2026

ALBERTO

So dusty and dirty also the ac does not work but the worst is that the water is either to cold or to hot.

Sorry no going back again

Partner

2/10

Poor

19 Apr 2026

peter

Horrible place! It looks like it should be condemned!

Family_with_children

6/10

Pleasant

19 Apr 2026

Mark

I booked this property last minute for Coachella so anything beats camping. It’s very old and run down. No garbage bin in the room. There’s a phone but it doesn’t plug into anything. It’s dog friendly which was one perk. It’s fine if you just need a place to lay your head.

Pet

2/10

Poor

18 Apr 2026

Shirley Teresa Campos

Bed bugs. When asked to change rooms. Manager forgot our conversation the. Said to “stay in my
Room all day and forget Coachella and he will get me a new room”.

Friends

2/10

Poor

17 Apr 2026

Kevin B.

This property has seen better days, as it is run down 😡

Partner

2/10

Poor

14 Apr 2026

Michael

Unfortunately, not a good experience. The cleanliness was excellent. Kudos to the staff. Maintenance was a separate issue.
The peephole in door had been knocked out and stuffed with paper. The shower valve would not stop the water from dripping. There was no hot water in the shower. There was hot water in the sink which is where I bathed. My room had two queen beds. One bed appeared to have dried blood on the comforter. Even though I had no need for it, the in-room refrigerator was not working. The curtains were torn in several places. Neither of the two toilet paper holders had rods to hold toilet paper. The bathroom fan had no cover in the ceiling. The dresser drawers would not open or close easily.
Parking was easy and convenient. Staff very good, I did not use the pool or hot tub.

Self

2/10

Poor

14 Apr 2026

Vianca

The property is disgusting! The pictures should be considered false advertisement!

Friends

10/10

Exceptional

04 Apr 2026

Leonardo

Must stay there was great good staff clean rooms and and plenty of stores nearby

Partner

10/10

Exceptional

30 Mar 2026

Rebecca

Parking was easy, was good for us to sleep for one night.

2/10

Poor

23 Mar 2026

Yaremi

My family and I stayed here and each of our rooms had broken night stands, dirty walls, broken smoke detectors, and our rooms had HORRIBLE smoking smell.

2/10

Poor

05 Mar 2026

Anthony

Nastiest place! Room was being remodeled and was soo disgusting. Refused to give us new room. Rooms next door under construction ALL NIGHT hammering in the walls. Owner creeping outside our room all night as well. Very unprofessional and rude. Have video of them treating me like garbage for asking why the TV was broken. So unsafe I was unable to stay the second night. Do NOT bring your family here!!!!!! Pictures on web lie!!!!!

Partner

10/10

Exceptional

02 Mar 2026

Stephanie

Cool

10/10

Exceptional

20 Feb 2026

JAMES

Yes

2/10

Poor

10 Feb 2026

Francisco

We didn't get the room we wanted (should've been a jacuzzi hot tub because the jets were broken) then the tv didn't work on superbowl sunday. We were offered another room that was dirty and smelled due to it being a smoking room. Breakfast was a sunny d and yogurt. The pool was green. They were working on updating the other rooms till 11pm (maintenance) Still waiting on the refund that I've yet to receive.

Leisure Partner

8/10

Excellent

07 Feb 2026

Yulia

Room was clean

Leisure Partner

2/10

Poor

01 Feb 2026

Francis

The room was filthy and smelled like an old dirty wet towel. Floors were dirty and grimy, sheets were stained and had holes that looked like cigarettes had burned them. Tiles next to the jacuzzi tub were coming off the wall and was disgustingly dirty. Old seats in the room were grimy and old looking. Towels had stains. Coffee pot was dirty as if it had never been cleaned with old dry thick coffee stains and the heated portion where the pot sits looked like old coffee had poured onto it and melted the area and it was never cleaned. The toilet seat had brown splashed up stains underneath it that hadn't been cleaned. Had it not been soo late and the fact that I was exhausted I would have gone to another place or slept in my truck. I certainly didn't expect a five star experience, but I thought id get a room for the night that was at least semi clean. I expected more from Wyndham.

Business Self

2/10

Poor

31 Jan 2026

Alexsandra

Looks nothing like advertised, super disappointing that Hotels.com would allow pictures of this hotel when it does not match descriptions I felt like it was below Motel 6. Scratches all over the floor. The walls were chipped and dirty. They didn’t even change the toilet paper roll from the last people (it was almost gone). There was only one towel in the room had like an attic door in the ceiling. Also, the smoke detector had no batteries and the baseboards around the room had like grime and whatever else and on the walls. Their pool was really dirty. One last thing the picture shows like an area for breakfast like tables and stuff, but they don’t even have that there. They have a little counter in the check-in office that has like yogurt and. A pastry.

8/10

Excellent

28 Jan 2026

Granvel

The staff was nice. Check in was great. The room was just ok. I didn't like the fact that they never came and cleaned the room in the whole 3 days we were there. I even had to ask for clean towels one day. They could do better with that. Others than that it was good

Leisure Partner

2/10

Poor

19 Jan 2026

Angelica

Expedia failed to honor my 1st floor request. A 3pm check in was unavailable. Trash on 2nd floor walk way with housekeeping walking right by. No towels in room. Dirty floor next to dresser, needs to be pulled out and swept. Toilet dirty. Hair on bedspread & shower curtain.sink plugged and coffee pot bottom dirty and insert broken. New soap behind toilet reveals never cleaned prior to check in. No light breakfast. Tiny sunkist and 2 yogurts.

Business Self

2/10

Poor

18 Jan 2026

Don

The room was neglected, with broken dresser drawers, a dirty bathroom, and dead bugs everywhere.

Leisure

4/10

Poor

11 Jan 2026

CESAR

Clean and the building is to bad. Sorry

2/10

Poor

08 Jan 2026

reyna

The rooms were not clean. They had roaches inside the rooms. The staff not very helpfull.

Leisure Friends

2/10

Poor

03 Jan 2026

Jesus

El cuarto estava super sucio viejo habia comida y cerveza

Business Family

4/10

Poor

01 Jan 2026

Yolanda

Room was clean but unable to take a shower due to very Hot 🔥 hot water only. NO cold water. My Sisters room also had problems with the shower, the divider' was not working so No shower for them either. Their TV went off by itself while sleeping early morning . There was no breakfast no coffee like they advertised. Oh! It was raining and the building was leaking by the stair way pretty bad. No good experience. Staff were nice 👍

Leisure

2/10

Poor

30 Dec 2025

Brian

I am writing to express my disappointment regarding my recent stay at your property, booked through Expedia under the name [Your Name] on [Reservation Date].
Upon check-in, I was assigned a room where several amenities were not functioning as advertised:
• Heater and air conditioning did not work.
• Television was inoperable.
• Jacuzzi bubbles were not working.
I immediately contacted the front desk, and while the staff attempted to fix the TV, it remained non-functional. Eventually, I was offered another room that met the expectations outlined in my booking. However, the inconvenience and time spent dealing with these issues significantly impacted my experience.
I booked through Expedia with the expectation that the room would match the description provided. Unfortunately, this was not the case. I kindly request appropriate compensation for the inconvenience, whether in the form of a partial refund or credit.

Leisure Partner

4/10

Poor

16 Dec 2025

Luis

I should have said something you requested my if not demand that I'd be giving a different room the walls were dirty the environment was dirty and when I got around to the air conditioner there was so much build up of allergens and I mean it was so pretty dirty I mean I was speechless you have to clean it out and not say anything and I just make the best out of it and kept it to myself but I think these people really need to step up to their hospitality and you know cleanliness for being part of hotels.com or you don't mean the general population they advertise to

Friends_and_family Friends

8/10

Excellent

15 Dec 2025

Javier

It was very cold in room no heater not enough blankets

Leisure Partner

2/10

Poor

09 Dec 2025

Shanta

No clean towels or sheets for two days

2/10

Poor

07 Dec 2025

Shanta

They did not give me no tyles or sheeys for two days there staff is very rude

Business Partner

2/10

Poor

05 Dec 2025

Lisa

Nastiest place I’ve ever stayed at m. I neglected to look at the reviews beforehand and I’ll never make that mistake again. Bedding was stained. I went to my car and got blankets to use instead of theirs. The room was filthy. Nothing worked. The light breakfast was a joke. I had to wake the guy up to check out while I waited for him to unchain the door to get my deposit back. Transients milling about at all hours of the night making noise. Felt totally unsafe. The deadbolt didn’t work properly etc…..too much to list.

10/10

Exceptional

30 Nov 2025

Tim

Good room, easy check in.

Leisure Family

4/10

Poor

29 Nov 2025

Gisela

Nasty bathroom!

4/10

Poor

28 Nov 2025

rebecca

The room was filthy. The toilet had been obviously used and floors had not been swept, I found a pill or vitamin sitting on the night stand so that had not been wiped down.

Leisure

6/10

Pleasant

28 Nov 2025

Lowell

Staff was helpful and nice. room was good . location very close to main highway.

Friends_and_family Family

4/10

Poor

27 Nov 2025

Vincent

\"We don't have non smoking rooms left. minutes pass as they look again. I don't want a smoking room so he checks again. Maybe 10 plus minutes and he says he found a room. A customer before me complained about \"A\" room (209) but it didn't register til i got in the room and saw a towel that was used and had hair on it. That customer complained about the room and they changed rooms. He gave me THAT same (dirty) room with a towel that was used and had hair on it. I was too damm tired to go back and TRY to cancel the res. I did not think it was professional

4/10

Poor

23 Nov 2025

james

Room was very dirty i wouldn't stay here again

10/10

Exceptional

23 Nov 2025

Jose

Yes

2/10

Poor

16 Nov 2025

Shannon

Besides the rain pouring on you as you stood in the office waiting to check in and no one there to check you in. Waiting for about 10 min ringing the bell for service. Oh it gets better as we walk to the room a group of college age kids hanging out in the walkway smoking their weed with no concern about who else was around or had to walk through them. The room was so gross! Dogs had chewed the doorways scratched up the floors and walls. The floors were so dirty and the walls filthy not to mention the drapes were so filthy and stained. I didn’t even walk half way in the room and said LETS GO!! We walked back to the front desk and canceled our room! Perfect for college kids for a cheap stay but I would NEVER recommend this place! Oh yeah they say they have a free continental breakfast that’s a big lie the health department has a sign up saying they cannot serve any food!! The Holiday Inn down the street was amazing breakfast and all!!

Leisure Family

4/10

Poor

13 Nov 2025

Maria

The room appeared to need updates but that was not the worst of the issues. The worst part was the room seemed very unsafe. I didnt get any sleep you could here people coming in and out of there rooms, people arguing and kids crying, homeless people literally fighting outside. I am pretty sure there was some illegal activity going on there. It seemed like an extended stay hotel where people were living. There was trash all over the floor outside our room the morning we left. The best way I can describe this stay was it almost seemed like a homeless hangout. I was VERY dissapointed, Days Inn did not live up to its name with this hotel. This is the first time I have stayed at a Motel Booked through Expedia where I was very dissapointed. Expedia may want to rethink this hotel on there list of hotels to stay...

Leisure Family

10/10

Exceptional

21 Oct 2025

Gary

I stay here anytime I travel because everything about this place is incredible… from the service at the front desk to the rooms themselves. I always enjoy my stay here.

Self

4/10

Poor

14 Oct 2025

cristina

La habitación estaba muy sucia cuando llegamo, las sabanas manchadas, las llaves de regadera y balo inservible. Lo salvo que la persona que atiende muy amable y servicial

Friends_and_family Family

2/10

Poor

05 Oct 2025

Remington

Room was completely filthy, dusty like it had been cleaned In a year graffiti on the tables inside the room as well as water damage and bugs infesting the whole place, homeless coming and going as they pleased and the whole hotel just smelled awful

Leisure Partner

2/10

Poor

21 Sep 2025

Sergio

The place was a slum. Will never stay here again. Very dirty and runned down

Partner

8/10

Excellent

19 Sep 2025

Elias

A decent place to stay

It is a nice place to stay and feels safe . Although I registered online on the Hotels . com website, when I checked in I was told that I had to pay $ 50.00 deposit for \" incidentals \" which was not mentioned on the website when I checked in so that caught me off guard .

Self

6/10

Pleasant

26 Jul 2025

Jamie

It was cool that they were located in a spot where we can in and out of the parking area. Overall our experience was ok. Customer service was awesome, just do not think we will come back if the rooms are not going to be clean or the sheets being stained or with burn holes in them.

Leisure Family

4/10

Poor

25 Jul 2025

Shannon

The floor was filthy. Microwave wasn't plugged in, short cord. Had to put it on a chair by a plug. TV's sound didn't work. We asked for help but staff never showed. There was a spot for tissue but they don't carry tissue. Shower water occasionally went ice cold during our showers.

Leisure Friends

2/10

Poor

12 Jul 2025

Rosa

It needs a lot of maintenance !!

Leisure Family

2/10

Poor

08 Jul 2025

Verified traveler

killed 2 cockroaches as we walked in
no volume on television
no reading lamps
a single washcloth/hand towel/bath towel
Very grimy
room smells like smoke

Friends_and_family Family

2/10

Poor

19 Jun 2025

Christopher

Hot tub had pubic hair all over. Roaches in the hot tub and in the room. Dirty ice bucket. Soda machine says see office for soda. No beverages to purchase

Partner

2/10

Poor

18 Jun 2025

Demi

One of my rooms didn’t have a bed just had a bed frame my keys for my room wouldn’t work after a few hours dirty had to do my own cleaning!

4/10

Poor

14 Jun 2025

Wayne

One bed fell apart, the sink didn't drain.

Leisure Family

2/10

Poor

12 Jun 2025

Tyler

The room was about 85 degrees the whole entire night which made the sleep super bad

Leisure Friends

2/10

Poor

10 Jun 2025

Greg

This property is very worn - at best a 1 star hotel. Furnishings are broken - literally the cabinetry drawers faces were not attached - and 2nd hand. The shower water could not be turned off. The feel of the room was institutional, and the lighting was fit for an interrogation. There were quite a few people loitering on the balcony and in the parking lot when we arrived at 11:30 pm. We left and returned the key to the office - we did not stay. I will be trying to get a refund for the prepayment on Expedia.

Leisure Partner

6/10

Pleasant

08 Jun 2025

William

We only stayed one night the first room the air conditioner was not working. Assigned to the second floor as going up the stairs the railing was dirty and sticky. The beds were very comfortable. There was no Kleenex no mat for the shower therefore I did not shower for fear of slipping.
Will not be staying there again.

Leisure Partner

4/10

Poor

06 Jun 2025

Victor

It’s about what you would expect from this type of establishment so not great, not bad yet can attract a different type of tenant.

Leisure Family

10/10

Exceptional

04 Jun 2025

Verified traveler

Great

Business_and_leisure

2/10

Poor

01 Jun 2025

Rodrigo

The room was extremely dirty and there was homeless people engaging in illegal activities on the premises. The ac did not work.

Friends_and_family Family

4/10

Poor

30 May 2025

Maria

Not so good the room was dirty cigarettes ashes only one broken chair very dangerous you could fell and break a bone

Friends_and_family Family

2/10

Poor

20 May 2025

Anna

Overall very dirty from the bedding to the towels.

Leisure Friends

2/10

Poor

16 May 2025

Cheryl

Not safe for families

My bed mattress was tagged with graffiti, the floor looked like someone took a machete to it, the toilet only flushed if you held the handle down for 30+ seconds, and there was a huge disturbance in the room next to me with screaming and pounding on the door, cussing and a lot of banging at 9pm which lasted over an hour before and after I called to complain to the front desk. I don’t believe anyone stepped in to call the police or kick out the guests but me and my daughter were scared to get near the window or leave the room.

2/10

Poor

12 May 2025

KAREN

Rooms smelling of mildew ,and roaches on floor by ac.

2/10

Poor

12 May 2025

Carla

Horrible

The rooms are horrible and not clean at all. I really felt unsafe here because there was no top lock. After I got the room was when I was made aware that their pool was out of service. I will never go back. Bad experience

Friends_and_family Family

10/10

Exceptional

30 Apr 2025

William

The staff were easy accommodating and laid back quiet good people all around

Business_and_leisure Partner

10/10

Exceptional

17 Apr 2025

James

Clean

Leisure Family

2/10

Poor

14 Apr 2025

Orlando

Very dirty

Leisure Self

8/10

Excellent

03 Apr 2025

wendy

Very good

Leisure Family_with_children

2/10

Poor

26 Mar 2025

Cedric

The facilities were very old and not in the best condition. The room had clearly not been cleaned prior or for how long is unknown (debris on the floors, scratches on walls and floor, stains and dirt on the walls, and the tub was dirty. The door key worked inconsistently.

Leisure Family

2/10

Poor

25 Mar 2025

Kelley

Worst motel I have ever stayed in. Dirty, staff was rude and pushy for us to leave before check out time, hair in the bathroom, had a weird smell.

Business_and_leisure Family_with_children

2/10

Poor

21 Mar 2025

itzhak

poor maintenance, low room conditions, nothing for breakfast, very noisy

Business Family

6/10

Pleasant

18 Mar 2025

Julie

Take pride

Rooms need deep cleaning and maintenance

Friends_and_family Family

2/10

Poor

16 Mar 2025

Nelson

Disappointed

Will not be recommending Days Inn. My family and I rented 3 rooms for 1 night were very disappointed. The building is in need of major repairs. The exterior including walkways and stairwells were dirty and rundown. The rooms were just as bad. Unless it’s an emergency, I will not be using Days Inn.

Friends_and_family Family

6/10

Pleasant

16 Mar 2025

Rigoberto

Poor conditions needs urgently to be remodeled.

Leisure Family

2/10

Poor

09 Mar 2025

Veronica

I did not appreciate having a dirty bathroom that was never cleaned and had S*** all over it, cigar burns on the blankets and furniture, someone else dinner leftovers under the bed and around the nightstand. All around a very nasty place, and nothing like the pictures on the site. I don't think this place is worth $50.00 a night, considering the area and conditions of the room. the room had a heavy odor of cleaning product, leftover cleaning supplies also left behind, and all around just expec the worse if you book this place.

Leisure Partner

10/10

Exceptional

09 Mar 2025

jorge

very good front office very respectful and courtious and help us in very good matters over all want to stay again when we travel in that part of california

Friends_and_family Family

4/10

Poor

09 Mar 2025

Aurelio

Never again.

Room was in magor need of repair. Floor was uneven, furniture was battered, shower had hair in it, ceiling had an attic cover that was patially open, smoke detector was covered with some sort of paper. The bed was very comfortable!

Partner

6/10

Pleasant

28 Feb 2025

Lauresha

Need to do some touch up on the room I at least stayed in the bathroom ceiling was peeling and the was next to the table in the stand was peeling and dirty then their cleaning staff need left hott sauce on the table from the last stay it’s just need to be more clean it’s a lot of nasty things in the world and when someone take there kids somewhere to sleep it should be clean I had to clean the room to feel okay

4/10

Poor

28 Feb 2025

Jason

It was just an unkempt hotel. Sheets were washed but had stains. The walls were scratched, dented and dirty. The floor was clean but had scratches. The toilet didn’t flush well. The shower fixture was hard to turn.

It’s nobody’s fault; it was just a dingy hotel room. Didn’t match the picture on Expedia at all

Business_and_leisure Self

4/10

Poor

27 Feb 2025

Tanya

Building needed remodel

Leisure Family

2/10

Poor

26 Feb 2025

Lily

Where do I start?
#1 Upon arrival, I checked in and was given the card to an already occupy room.
#2 Front desk attendant (Roy/Rog) came with me to another room. Upon taking off the bed covers, the sheet was dirty and stained.
#3 We went out of the room, went to the front desk again, I asked for the sheets to be changed and asked for two, extra bath towels, & he said, \"you're asking too much\"
#4 The smoke alarm was broken, #5 the toilet seat was loose, #6 the water in the sink didn't go down. #7 the drawer was broken. The only good thing was the Manager, Mr. Ketam. He was kind, apologetic and professional.

Leisure Family

2/10

Poor

26 Feb 2025

Melinda

Room was nothing like the photo; dirty, torn drapes, crayon scribbles on the walls, walls damaged, overall dirty and unsafe.

Leisure Friends

2/10

Poor

08 Feb 2025

Gina

Truly disappointed

This company wouldn't give me my money back. Hotels as well as I tried to contact the management with no success. I didn’t even stay there, but still was charged. It was a run down motel with druggies all around it.

Partner

8/10

Excellent

07 Feb 2025

Victor

Good place if you want something cheap, you just want to go sleep and you really don't care about cleanliness. Towel had hairs on it and a bunch of cigarette butts outside the doors.

2/10

Poor

01 Feb 2025

Jose

Can’t get a good night sleep.

Nice during the day but at night don’t expect to get sleep. People are loud and banging on doors, dogs barking in rooms.

Friends_and_family Family

2/10

Poor

30 Jan 2025

Edward

I love booking rooms through this app, but hands down this was the worse room I’ve stayed in . Handle on faucet was broken, no toilet paper in bathroom.covers were soiled and plastic shopping bag covered the smoke detector. I checked out at 3am because I couldn’t sleep

Leisure Self

2/10

Poor

28 Jan 2025

Shanon

The room hadn’t been cleaned since who knows when bedding was dingy pillows ripped floors dirty with dirt and leaves all surfaces dirty and dusty bathroom was disgusting didn’t even end up staying by the time we looked at everything the 5 min period for a refund had expired (allows only a refund within 5 mins of check in)

Leisure

2/10

Poor

26 Jan 2025

Elizabeth

Poor customer service, wall paint chipped, stain bed sheets, unkept bathroom. Unacceptable overall

Leisure Family

2/10

Poor

17 Jan 2025

Angel

trash

customers service was ass, the communication was ass too , very poor performance

Partner

2/10

Poor

13 Jan 2025

Everardo

Rooms dirty, unsanitary, needs lots of maintenence.

Business Partner

10/10

Exceptional

11 Jan 2025

Gustavo

I like that it was clean and smelled good . The only slight negative was the television remote wasn't able to change the channels and there was no toilet paper when we arrived

Leisure Family

2/10

Poor

11 Jan 2025

Joey

You might as well sleep in your car. Seriously. It was digusting. The room smelled like they used a lysol bomb to clean the room, but that was the only shinning part. The walls were dirty. Just marks and dirt on the walls. The tub was stained with who knows what, one of the comforters had dark spots all over (hoping stains) and inside the sheets was hair. Short, curly hair. Both rooms that my group used were identical. Luckily we had sleeping bags with us, and slept in them in top of the mattress. Hoping that we didn't get bed bugs (time will tell), and thankful that i just got my tetanus shot updated last week.

Business Friends

2/10

Poor

10 Jan 2025

john

This is your warning... dont stay here. Unsafe.

Business