Quality Inn Banning I10

6/10

Pleasant

17 Mar 2026

Patricia

Average. No extras but clean and reasonable priced. Traveling with Family, we rented 4 rooms. Everyone was happy, 50/50 on the beds comfort and Sqeeking, but overall a good sleep and safe stay.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Jillann

The lady who checked us in was very nice and knowledgable.

8/10

Excellent

15 Mar 2026

Prashanth

Great option for quick one night stay

Family_with_children

4/10

Poor

14 Mar 2026

Christopher

Place stinks, it’s hot, staff don’t realize they’re in the hospitality industry, the outside is filthy, not only hundreds of cigarette butts, bird droppings, food waste, but homeless people living there. I don’t write a lot of bad reviews, but this place is anything other than Quality. The owners and employees should be ashamed.

Self

10/10

Exceptional

09 Mar 2026

Rick

Hotel needs to be remodeled

Self

6/10

Pleasant

03 Mar 2026

Edward

Was new and very clean
Beds comfortable
Breakfast weak

2/10

Poor

02 Mar 2026

valerie

Had a very bad experience here blow dryer didn’t work when I got there. There was a lower rate they didn’t wanna honor it. I called to ask for extra towels. They told me if I had more than two people in my room. They were gonna have to ask me to leave just cause I needed more towels. I assumed I had more than two people outside in the parking lot there was a lot of drug addicts in their cars doing drugs somebody throughout all their market in the parking lot. I called and let them know. They never picked it up. Shrimp meat, corn it smelled really bad. I also got this hotel because of the pool when I got there they told me it was closed.

Partner

10/10

Exceptional

02 Mar 2026

Jasmine

Chill stay for one night.

Friends

6/10

Pleasant

28 Feb 2026

Lisa

The breakfast was disappointing. No eggs. No sausage. No banana. Staff of very very nice and helpful.

Friends_and_family Family

2/10

Poor

27 Feb 2026

Charlotte

We had to leave early because we couldn’t get any sleep because the person upstairs was making too much noise

6/10

Pleasant

19 Feb 2026

Janae

More selections for breakfast.
Love big shampoo, conditioner, & lotion bottle.
Heard noises during the night. Probably water running next room or upstair

Family

8/10

Excellent

19 Feb 2026

Sandra

The room was clean. The bathroom was spacious. Bed was decent. The breakfast was really well. The view for the breakfast room was phenomenal

6/10

Pleasant

17 Feb 2026

Tim

Room

8/10

Excellent

16 Feb 2026

Shawn

The room was clean and the staff was pleasant

Leisure Partner

4/10

Poor

14 Feb 2026

Marissa

Not a very comfy bed . Very thin walls can hear everything. Free breakfast but you only get two options cereal or waffles nothing really

Business_and_leisure Family

6/10

Pleasant

12 Feb 2026

Andrew

The room was run down.
There is no lift so had to carry to2 grant suitcases up stairs and very noisy

Self

6/10

Pleasant

09 Feb 2026

Marcos

You can hear basically anything outside of the door and next to the room so it isn’t quiet.

Business_and_leisure Pet

10/10

Exceptional

06 Feb 2026

norberto

Staff friendly. Confortable room good location

Leisure

6/10

Pleasant

02 Feb 2026

sharon

Very friendly and helpful staff. One pillow on

8/10

Excellent

28 Jan 2026

María

El personal pesado como siempre triste q tengan trabajando a gente así

Leisure Partner

10/10

Exceptional

27 Jan 2026

Monica

Good front desk service

Partner

10/10

Exceptional

26 Jan 2026

Marlon

Location

Leisure Family

10/10

Exceptional

24 Jan 2026

Christopher

Perfect

10/10

Exceptional

19 Jan 2026

David

Happy to stay & the staff services

2/10

Poor

17 Jan 2026

Kelly

The check in process was ok. It took 2 people to do it and they did not seem to like each other. I think one of the ladies may have been being trained but there was some tension between them. We checked in and dropped our bags in the room. We left for several hours and when we returned we noticed the issues with the room. There was what appeared to be an area of splatter on the wall that resembled blood. I suppose it could have been ketchup or taco sauce however, the lamp shade was all caved in and it looked like there may have been a fight. So we went to the desk to let them know and were told that she could not come take care of it then, because she was alone but could have someone come later in the night to clean the wall. We told her it would be fine for the night because we were exhausted and just wanted to head to bed. In the morning we noticed the same blood like substance on the soap dispenser at the sink. It even had finger prints in it. We complained as we checked out and were told we would be refunded just to have hotel.com contact them. We did so and hotels.com was told that they were not willing to refund since they believe it to be ketchup. Either way the room was not cleaned after the last guest since there was still something on the wall and the dispenser. Its gross and we will not be back. Also, the homeless are sleeping on the grass by the pool. Right outside of our room. I wish there had been another option for them.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Mary

Love the waffles!

Leisure Self

10/10

Exceptional

12 Jan 2026

David

Yes .all magnific.

Friends_and_family Friends

8/10

Excellent

09 Jan 2026

Gustavo

cuartos limpios

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Jose

Yes it was spotles, and reception was outstanding 🙏

10/10

Exceptional

05 Jan 2026

Rosalinda

Spotless and very clean.
Slept wonderfully!

Partner

4/10

Poor

03 Jan 2026

PAUL

Yes

Friends_and_family Friends

6/10

Pleasant

30 Dec 2025

Maria

The staff is terrible; the woman who works in the hobby section provides very poor service.

Leisure Partner

10/10

Exceptional

28 Dec 2025

JOE

A couple of weeks ago we stayed at a Motel 6. This was by far a lot better. We appreciated having the microwave, small frig, working TV remote, working shower head, Continental breakfast, coffee machine, and cleanliness of the room. Staff was friendly and accommodating too. I'll definitely be staying here again!! Thank you!

Leisure Family

2/10

Poor

28 Dec 2025

Geri

I had to call Hotels.com to actually complain while I was at the hotel. I was there for two days in banning. That’s where my sister lives and I have my dogs with me on check-in. The the person ran tcredit card and then when the information came up on the screen for me to confirm it wasn’t me. She basically ran my credit card that would be able to be used by the person in room that wasn’t me. I still have the void slip that she gave me because of that she told me she wasn’t gonna charge me for the dog staying in the afternoon or the first day I was there. I was in the shower and someone knocks on the door so of course my dog who is a dachshund barks I get out of the shower and I get a call from the front desk that people were complaining that they couldn’t sleep and I said OK it’s 4 o’clock in the afternoon. Sorry somebody can’t sleep, but who was knocking on my door the person at the hotel said she came up to my room, but didn’t knock the night of Christmas when I stayed somebody checked in to the room above me and for about an hour there was this rolling noise of I don’t know if it was their luggage. They were moving the furniture around, but it was loud and a couple times. It was so loud that my dog barked I let that go I let it go and tell about maybe an hour after that and it’s 8 o’clock and I’m tired and I just want to relax so I call the front desk and I can complain and they said they would call the person upstairs for me. Maybe 30 minutes later my phone rings in my ro

10/10

Exceptional

28 Dec 2025

Tiffany

Very clean hotel, friendly staff and great breakfast

10/10

Exceptional

27 Dec 2025

Vince

The staff was great and the room was clean. I enjoyed the free breakfast in the morning. I would recommend this hotel.

Leisure Partner

2/10

Poor

23 Dec 2025

María

El personal me atendió pésimo a gente así no deberían tener la peor

Leisure Partner

10/10

Exceptional

12 Dec 2025

Lizzette

Everything was great ❤️

Friends_and_family Friends

10/10

Exceptional

11 Dec 2025

Ursula

Yes and yes. Easy early check-in process.

10/10

Exceptional

02 Dec 2025

Eric

The room was very nice, bathroom very modern with marble-walled shower/bath, and marble countertops. Beds were very comfortable, and room was immaculate! Having eggs or a protein-option for breakfast would've been a big plus, but no complaints for the price. Thanks for a great stay.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Iris

Everything was excellent except the receptionist was not too nice

10/10

Exceptional

29 Nov 2025

carlos

It was clean, neat comfortable. The staff was excellent continental breakfast was great.

10/10

Exceptional

11 Nov 2025

Lisa

Just loved my stay at the Quality inn !!!
I would definitely stay again love The continental breakfast. The room was very nice. The accommodations were also very good in the room

Leisure Pet

2/10

Poor

10 Nov 2025

Zach

One of the grossest hotels ive been in. And dogs were barking in rooms the entire ti.e we were there

Friends_and_family Family

4/10

Poor

10 Nov 2025

Melodie

Terrible mattresses, felt like a pull-out couch mattress. The room was run down, including patches on the wall and the shower head had a lot of build-up. This room was not worth the money.

Friends_and_family Friends

2/10

Poor

09 Nov 2025

shannon

After checking in we were guided to walk up the stairs to the second floor where our room was and we were hit in the face with the strong smell of marijana. The room was not very clean at all. We went to Morongo for a few hours and upon our return we found parking lot did not feel secure and there was a car with people sleeping in the parking lot that obviously didn’t belong there. Most shockingly is when we walked up the stairs to our room at about 12:30am the manager was standing by a room where she was kicking out these 2 guys that were packing and moving trash bags full of stuff from their room. We quickly went to our room, locked our door and went to sleep so we can wake up in the morning and leave as soon as possible. Horrible place and would never stay there again.

Partner

10/10

Exceptional

07 Nov 2025

mozell

Everything and everyone very nice people

10/10

Exceptional

06 Nov 2025

Michael

Everything seemed to have been updated or was new. Front desk person Melody was easy going and made this tired persons check in very pleasant.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Kevin

Clean room, friendly staff, good value

10/10

Exceptional

05 Nov 2025

Kevin

Good value. Nice people.

8/10

Excellent

04 Nov 2025

Brenda

My room was clean

8/10

Excellent

31 Oct 2025

Tami

was fine

Leisure Pet

6/10

Pleasant

28 Oct 2025

Darline

The room looked organized but it smelled and we found a few bugs in the bathroom. We were in the first room and heard doors open and close all night so didn’t get much sleep.

Friends_and_family Family

4/10

Poor

27 Oct 2025

Richard

No one to check us in at 4:00 pm.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Elizabeth

Ok for 1 night

The beds are VERY hard. Breafast was sub par

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Barbara

loved the experience

Leisure Family

10/10

Exceptional

20 Oct 2025

Jermaine Jackson

Everything was easy. I really enjoyed staying there.

10/10

Exceptional

16 Oct 2025

Shane

AmZing

8/10

Excellent

14 Oct 2025

Ann

Really nice front desk early and late staff. Was surprised my room had maid service, as I had not requested it. Clean sheets and towels. More grab bars in tub/shower would have heen appreciated. As would a non-slip mat for the bath. Nothing was a deal breaker. Would return. Convenient location.

4/10

Poor

13 Oct 2025

Alma

The walls were either too thin or people were just extremely noisy. The staff that would clean the room started at around 7:30 and woke my kids up by their loud laughed and loud chatter.

10/10

Exceptional

11 Oct 2025

Alex

👍👍

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Barb

Loved it gonna come back soon we are gonna stay again

Friends_and_family Family

8/10

Excellent

08 Oct 2025

Qishu

AC is kinda loud . But front desk staff was nice to print out some paper we needed .

Leisure Family

10/10

Exceptional

03 Oct 2025

Alan

I've stayed at the Quality Inn four times. The location is convenient, the price is reasonable, its quiet despite the nearby freeway, staff is friendly, the room is ordinary but comfy, nice size TV and the breakfast offers many good choices, better than more pricey places where I've stayed.

Leisure Self

10/10

Exceptional

27 Sep 2025

Kevin

The staff is always friendly and helpful. This place is a good value.

10/10

Exceptional

26 Sep 2025

Cesar

Front desk staff were extremely helpful and kind. Made my stay easy and convenient.

10/10

Exceptional

25 Sep 2025

Brian

Overall great. No elevator found. Bed was nice. Bathroom was ok. Had a mini fridge and microwave. Apparently we did not hear when we were checking in that the breakfast wasn't going to have any kind of proteins. There was no eggs, bacon, sausage, nothing. I do not know if that is how it always is there, or if they had a supply issue. Would stay there again if they had protein with their breakfast.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Shane

Gu

10/10

Exceptional

22 Sep 2025

Shane

Really nice staff and hotel

Leisure Family

8/10

Excellent

21 Sep 2025

Corey

Close access to food and casino

Leisure Family

10/10

Exceptional

21 Sep 2025

Kevin

The room was clean and comfortable. The staff, both housekeeping and front desk, were friendly and helpful. The bkfst was appreciated. Overall a good value.

Business_and_leisure Self

10/10

Exceptional

21 Sep 2025

Hector

Rooms were spacious clean A/C worked fine. Friendly staff and amazing waffle maker

Leisure Family

10/10

Exceptional

16 Sep 2025

Youphine

.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Alejandro

Room

Business_and_leisure Partner

6/10

Pleasant

09 Sep 2025

Joanne

Clean and business friendly!

6/10

Pleasant

02 Sep 2025

Candace

The breakfast

10/10

Exceptional

31 Aug 2025

Miguel

A+++++

Business_and_leisure Family_with_children

10/10

Exceptional

24 Aug 2025

Taylor

It was a great stay! I'm happy there was makeup remover wipes

Leisure Partner

8/10

Excellent

24 Aug 2025

Ana

N/A

6/10

Pleasant

20 Aug 2025

Yesenia

The blankets didn’t get clean. Found makeup and hair.

4/10

Poor

16 Aug 2025

GRACIE

The front desk staff were both very nice and friendly
The room itself was not very clean lots of dark mold around shower floors were dirty and sticky the entire room felt dirty and was we were not comfortable with the lack of cleanliness.

Business_and_leisure Friends

4/10

Poor

14 Aug 2025

Maria

Toilet tank top was broken and wrapped with clear tape. It made the restroom feel cheap. I didn't feel comfortable. I have pictures

Leisure Partner

8/10

Excellent

14 Aug 2025

Wayne

Bathroom cooul

4/10

Poor

11 Aug 2025

A.J.

We did not get our rooms clean for 2 days. Spoke with the lady at the front desk about it and she said the housekeeping ladies walk the halls between 8:30am-9am to check if they’re privacy tags hanging on the door and if so, they will not clean your room. She showed me a chart of rooms that did or didn’t have the privacy tag hanging on the door. I took the privacy tag off the door at 10:30am and did not get back till 10pm both days the room was not cleaned. Per laziness. Not staying at that location again when the next time visiting family.

Partner

8/10

Excellent

10 Aug 2025

Jeannette

Rooms were clean, downstairs room by the ice machine and laundry room was a bit noisy but I guess that's what happens when you're next to these rooms. Front desk could've been a little more welcoming. Breakfast was a bit too crowded to serve yourself. Nothing major just a typical room stay. I would book again.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Isabel

It was a small facility but convenient.

8/10

Excellent

10 Aug 2025

VICTOR

Room was good. Not bad.

Business_and_leisure Family

2/10

Poor

09 Aug 2025

Tina

Dirty

4/10

Poor

09 Aug 2025

diego

No good no clean

Business

6/10

Pleasant

05 Aug 2025

Jose

Decent

Car was broken into during the night. I told the lady who is apparently the manager and she did nothing. The lack of empathy and lack of willingness to even look at the cameras is concerning. She was on her phone the whole time. The other lady, Pricilla, I believe her name was, was totally cool and pleasant.

Self

4/10

Poor

03 Aug 2025

Vernon

Not good

Service at the desk was slow. Aunts in the room, and the breakfast area. No ice machine or vending machines available on the floor I was staying on, carpet was dirty needed vacuuming

Partner

8/10

Excellent

02 Aug 2025

TIMOTHY

Nice hotel, front desk lady is great …area outside is sketchy af but property is clean and safe inside

8/10

Excellent

02 Aug 2025

Laura

Quick last minute stop for restful night out.

Leisure Partner

6/10

Pleasant

27 Jul 2025

Darlene

There was no shower curtain i had to ask for 1 ,coffee pot didnt work right and the towels had yellow spots on 2 of yhem

Friends

2/10

Poor

26 Jul 2025

CLARA

Dirtiest place ever

8/10

Excellent

20 Jul 2025

Andy

Quality Inn

The beds where uncomfortable

Partner

6/10

Pleasant

18 Jul 2025

FELIPE

Ok to stay to rest and keep going.

Leisure Family

2/10

Poor

14 Jul 2025

Eli

The pictures they posted is nothing like what’s was when we got there. Thankfully they were able to refund back but will take 5-7 days. I’m sorry but even the area was not the best. If you have little kids please don’t stay here.

8/10

Excellent

14 Jul 2025

David

Really nice location for my visit. Clean, quiet and very friendly staff.

Leisure Self

10/10

Exceptional

10 Jul 2025

Patricia

My kids had a nice stay and enjoyed breakfast and they absolutely love the pool

Business Family