Name: Quality Inn Banning I10
Address: 1690 W Ramsey St., Banning, 92220, US

6/10

Pleasant

14 Jul 2026

Steven

Nice overnight stop for solo person

Self

10/10

Exceptional

10 Jul 2026

Heidi

We stay here all the time it's always clean staff is awesome and pool is refreshing

8/10

Excellent

08 Jul 2026

shimon

very good serves

2/10

Poor

05 Jul 2026

sol

⭐☆☆☆☆ (1/5)

My stay at this hotel was extremely disappointing. I was assigned Room 225, which had multiple features commonly found in an accessible room. When I questioned it, the hotel insisted it was not an ADA-designated room, despite my concerns and the photos I provided.

The customer service only got worse. At check-in, the front desk approved a 12:00 p.m. checkout. However, on the morning of checkout, the housekeeper knocked on my door and repeatedly insisted I had to leave at 11:00 a.m. I politely explained that I had been granted a noon checkout, but she repeatedly told me, \"No, you don't.\" I had to call the front desk while she stood outside my room just to prove I was telling the truth. It was embarrassing, unprofessional, and completely unnecessary.

After my stay, I contacted management in good faith and requested a partial refund because of the overall experience. They declined without offering any meaningful resolution.

I expected respectful customer service and better communication. Unfortunately, this was one of the most disappointing hotel experiences my wife and I have had. I cannot recommend this property based on how our concerns were handled.

Partner

6/10

Pleasant

03 Jul 2026

Sayan

Good hotel for a nightstau

10/10

Exceptional

29 Jun 2026

Margie

This was by one of the nicest hotels we've EVER stayed in. Clean rooms, Dogs welcome ( our guy travels with us) Clean both outside the building and inside. And all the staff we came across smiled and said hello. Little things that make a big difference.

Pet

10/10

Exceptional

28 Jun 2026

Marian

There was absolutely nothing to complain about. The desk clerk was friendly and warm when I arrived just past midnight. The room was very clean and comfortable, especially the bed. The floors didn't have carpet which I love! The amenities were provided though I didn't need any. It was also very quiet which I really appreciated, needing sleep after a long drive. I highly recommend staying here.

Self

6/10

Pleasant

24 Jun 2026

Phil

Breakfast leaves alot to be desired. Limited choices. Pool area full of beer bottles,cig butts,etc

Partner

10/10

Exceptional

23 Jun 2026

Vina

Room was clean. Staff helpful, breakfast better than I expected. Parking close. More of a hotel feel than a motel which is great.

Partner

10/10

Exceptional

22 Jun 2026

Ava Grisselle Rodriguez

Room was clean and staffs were approachable.

4/10

Poor

22 Jun 2026

Angelic

The bathroom sink had a hole in it, cracked to where water was going in it. There were ants in the bathroom. The shades would not go up so never had any daylight coming in. The carpet in the stairway looked as if it hadn't been vacuumed for a while.

Friends

6/10

Pleasant

20 Jun 2026

Lourdes

A mi nieta le picaron las chinches. El aire acondicionado no está en buenas condiciones. En todo el tiempo que estuvimos ahí no lo pudimos controlar el restaurant. Las campanas está pésima la comida no la recomiendo

Family_with_children

10/10

Exceptional

20 Jun 2026

Daniel

Clean rooms! Super friendly staff. The girl that checked my party in deserves 5/5 stars. Amazing customer service, thank you.

Partner

10/10

Exceptional

20 Jun 2026

Maria

I only stayed for one night, so I didn’t have the opportunity to enjoy the amenities. However, one of my biggest pet peeves is the condition of the bed linens, and I have to say they were exceptionally clean and crisp.

We arrived around midnight, and the front desk staff was very welcoming. She greeted me with a smile and was eager to help, which made check-in easy and pleasant.

Unfortunately, we missed breakfast. We arrived at the breakfast area around 9:30 a.m., and it appeared to be completely empty by then.

Overall, I had a positive experience and appreciated the cleanliness and friendly service.

Family

10/10

Exceptional

16 Jun 2026

Teresa Puga Osiel

Excellent

Partner

10/10

Exceptional

16 Jun 2026

Ruth

The stuff was really friendly, and the breakfast was really good

Family

10/10

Exceptional

12 Jun 2026

Jeffrey

Great location, great amenities, love 24/7 coffee and the continental breakfast.

Partner

10/10

Exceptional

07 Jun 2026

Debra

Staff was helpful and friendly, rooms were immaculate and breakfast were great

Self

8/10

Excellent

07 Jun 2026

susan

Friendly staff! Like the free breakfast before you hit the road!

Self

10/10

Exceptional

07 Jun 2026

Ilda

Muy muy limpio el personal muy atento

Friends

8/10

Excellent

06 Jun 2026

Linda

I was really pleased with my stay everything was well I will come back again, room clean,staff was polite, nice,a/c worked good sorry I missed brkfast, but I believe I would have enjoyed it as well

Friends_and_family Family

10/10

Exceptional

31 May 2026

Christopher

Front desk staff were very helpful.

8/10

Excellent

26 May 2026

Daniel

Loved the helpful staff, clean sheets and working ac. Too bad there was no elevator. I’m fat and walking up those stairs with my luggage wasn’t fun. But other than that it was great.

Partner

4/10

Poor

26 May 2026

Yvonne

Very cramped place. I am out in the middle of the desert, I thought I’d get a bit more room for my buck. Hall way check in area was cramped. Room was cramped. Breakfast place was cramped. Place smells of strong cleaning product. Poorly built with cracks in the grout. Pool area facing the street. It was right off the 10 fwy, you can feel the cars zooming by. The only decent thing about this place is that it is right next to a row of fast food places. If you’re. Large person, this place is not for you

Friends_and_family Family

4/10

Poor

24 May 2026

Staci

I had really hoped this stay would be better based on the reviews. But to start, we arrive a little after the check in time and find out our room is not ready. We have to take a down graded room just to get in and unpacked before our appointment at zero discounted rate. The clerk said we would have to contact our third party booking company for a rate adjustment. We go to the room and the hallway smells like body odor and is hot. The second room isn’t ready yet either. We go back to the counter and the clerk is very unapologetic and simply issues another key card for a different room. We get to our third room and it smells clean but the floor is visibly dirty and the knobs to most of the lamps do not work. Positives, inexpensive close to where we needed to be and they have usb plugs for our electronics.The neighborhood is questionable at best the fencing around the property was cut making me worry about our car all night as I had to leave some things in it. I will not be staying here again.

Partner

10/10

Exceptional

24 May 2026

Jesus

Clean hotel and property, bed and pillows were comfortable.

Self

8/10

Excellent

24 May 2026

Charmel

For an overnight stay, it was good

Friends

2/10

Poor

23 May 2026

Korina

The staff was very unprofessional they did not communicate with me that they could not accommodate me with the room I reserved on May 10th once I got there they could not locate my reservation I called Orbitz they called the property gave them my information and they all of a sudden located my reservation and stated they couldn’t accommodate because they had no room! They couldn’t call me to tell me this the day before or the day of my reservation! Very unprofessional

10/10

Exceptional

23 May 2026

Juan

El presión

Partner

10/10

Exceptional

20 May 2026

Jeffrey

Loved the room.

Partner

10/10

Exceptional

16 May 2026

Sergio

Everything perfect 👌

10/10

Exceptional

11 May 2026

Christie

Clean room and air conditioner works well.

Friends_and_family Family

10/10

Exceptional

05 May 2026

shimon

very good

Self

10/10

Exceptional

03 May 2026

Melody

Will stay here any time I go to the area. Love the staff, the hotel and location.

Friends_and_family Family

8/10

Excellent

02 May 2026

Ramiro

Service was good, room was clean I would definitely stay here again if I’m up here.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Arnulfo

Looks worn, but it was clean.

Partner

10/10

Exceptional

18 Apr 2026

Marilyn

Did not eat breakfast. The ac was excellent

Family

8/10

Excellent

18 Apr 2026

Edward

Property was quiet and got a goods.night rest. Clean too.

Pet

10/10

Exceptional

15 Apr 2026

Timothy

Extremely CLEAN and well decorated room. Beds and pillows are COMFORTABLE! Aircon/heater pleasant to the ears. Wooden floors are AMAZING! Loved it!. The room has all we need: Fridge, Microwave, Cofee, Shampoo, Conditioner, Lotion etc… Strong toilet flush and showers. We finally found our SECOND home since we come to this place almost every other week to visit our son. Price is unbeatable! Although, located in between roads, the sounds made it as a white noise:) Highly Recommended hotel!!! Thanks so much Quality Inn & staff for making our stays so memorable!!!

Friends_and_family Family

4/10

Poor

12 Apr 2026

Lauren

bit of a hole in the way kind of hotel near the freeway but the front desk staff were nice. there were def some sketchy people in/around the property at different points

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Raymond

Great stay

Business

10/10

Exceptional

31 Mar 2026

manuel

Everything was excellent great place

Partner

10/10

Exceptional

30 Mar 2026

mayra

Everything was good, even the small breakfast bar! Nothing fancy but was good, clean and fresh food- the waffles were very tasty. Also, very convenient just a couple minutes away from Morongo Casino and Cabazon outlets.

Family

8/10

Excellent

30 Mar 2026

Kathryn

Stayed with my granddaughter and 2 great grandkids. Other than freeway noise it was very nice and would stay again. Staff was very nice and breakfast was good.
Most important the beds were good and the room was VERY clean.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

paulo

.

Family_with_children

8/10

Excellent

24 Mar 2026

Andrew

The hotel was nice and clean but it was too close to freeway and it was noisy.

Family

10/10

Exceptional

23 Mar 2026

Pheng

Great staff.

2/10

Poor

20 Mar 2026

Angela

Room smelled so bad when walking in. Smelling in the hall and worse once inside the room. Someone was cooking something made us want to throw up.
The front desk lady “Angela” was so rude no help asked a question literally one word answers. Not welcoming AT ALL! That off the bat was a red flag to never stay again!

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Sovanna

Our stay was good, but very disappointed with the window curtain, it doesn’t block the sun. As soon as, the sunrises it shines so bright in the room. So basically you can’t sleep in at all.

Family

4/10

Poor

19 Mar 2026

Lacy

The front desk person was nice and the room seemed clean it was just very loud being right next to the interstate. Bring a noisemaker or plan on using your phone for white noise.

Family_with_children

6/10

Pleasant

17 Mar 2026

Patricia

Average. No extras but clean and reasonable priced. Traveling with Family, we rented 4 rooms. Everyone was happy, 50/50 on the beds comfort and Sqeeking, but overall a good sleep and safe stay.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Jillann

The lady who checked us in was very nice and knowledgable.

8/10

Excellent

15 Mar 2026

Prashanth

Great option for quick one night stay

Family_with_children

4/10

Poor

14 Mar 2026

Christopher

Place stinks, it’s hot, staff don’t realize they’re in the hospitality industry, the outside is filthy, not only hundreds of cigarette butts, bird droppings, food waste, but homeless people living there. I don’t write a lot of bad reviews, but this place is anything other than Quality. The owners and employees should be ashamed.

Self

10/10

Exceptional

09 Mar 2026

Rick

Hotel needs to be remodeled

Self

6/10

Pleasant

03 Mar 2026

Edward

Was new and very clean
Beds comfortable
Breakfast weak

2/10

Poor

02 Mar 2026

valerie

Had a very bad experience here blow dryer didn’t work when I got there. There was a lower rate they didn’t wanna honor it. I called to ask for extra towels. They told me if I had more than two people in my room. They were gonna have to ask me to leave just cause I needed more towels. I assumed I had more than two people outside in the parking lot there was a lot of drug addicts in their cars doing drugs somebody throughout all their market in the parking lot. I called and let them know. They never picked it up. Shrimp meat, corn it smelled really bad. I also got this hotel because of the pool when I got there they told me it was closed.

Partner

10/10

Exceptional

02 Mar 2026

Jasmine

Chill stay for one night.

Friends

6/10

Pleasant

28 Feb 2026

Lisa

The breakfast was disappointing. No eggs. No sausage. No banana. Staff of very very nice and helpful.

Friends_and_family Family

2/10

Poor

27 Feb 2026

Charlotte

We had to leave early because we couldn’t get any sleep because the person upstairs was making too much noise

6/10

Pleasant

19 Feb 2026

Janae

More selections for breakfast.
Love big shampoo, conditioner, & lotion bottle.
Heard noises during the night. Probably water running next room or upstair

Family

8/10

Excellent

19 Feb 2026

Sandra

The room was clean. The bathroom was spacious. Bed was decent. The breakfast was really well. The view for the breakfast room was phenomenal

6/10

Pleasant

17 Feb 2026

Tim

Room

8/10

Excellent

16 Feb 2026

Shawn

The room was clean and the staff was pleasant

Leisure Partner

4/10

Poor

14 Feb 2026

Marissa

Not a very comfy bed . Very thin walls can hear everything. Free breakfast but you only get two options cereal or waffles nothing really

Business_and_leisure Family

6/10

Pleasant

12 Feb 2026

Andrew

The room was run down.
There is no lift so had to carry to2 grant suitcases up stairs and very noisy

Self

6/10

Pleasant

09 Feb 2026

Marcos

You can hear basically anything outside of the door and next to the room so it isn’t quiet.

Business_and_leisure Pet

10/10

Exceptional

06 Feb 2026

norberto

Staff friendly. Confortable room good location

Leisure

6/10

Pleasant

02 Feb 2026

sharon

Very friendly and helpful staff. One pillow on

8/10

Excellent

28 Jan 2026

María

El personal pesado como siempre triste q tengan trabajando a gente así

Leisure Partner

10/10

Exceptional

27 Jan 2026

Monica

Good front desk service

Partner

10/10

Exceptional

26 Jan 2026

Marlon

Location

Leisure Family

10/10

Exceptional

24 Jan 2026

Christopher

Perfect

10/10

Exceptional

19 Jan 2026

David

Happy to stay & the staff services

2/10

Poor

17 Jan 2026

Kelly

The check in process was ok. It took 2 people to do it and they did not seem to like each other. I think one of the ladies may have been being trained but there was some tension between them. We checked in and dropped our bags in the room. We left for several hours and when we returned we noticed the issues with the room. There was what appeared to be an area of splatter on the wall that resembled blood. I suppose it could have been ketchup or taco sauce however, the lamp shade was all caved in and it looked like there may have been a fight. So we went to the desk to let them know and were told that she could not come take care of it then, because she was alone but could have someone come later in the night to clean the wall. We told her it would be fine for the night because we were exhausted and just wanted to head to bed. In the morning we noticed the same blood like substance on the soap dispenser at the sink. It even had finger prints in it. We complained as we checked out and were told we would be refunded just to have hotel.com contact them. We did so and hotels.com was told that they were not willing to refund since they believe it to be ketchup. Either way the room was not cleaned after the last guest since there was still something on the wall and the dispenser. Its gross and we will not be back. Also, the homeless are sleeping on the grass by the pool. Right outside of our room. I wish there had been another option for them.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Mary

Love the waffles!

Leisure Self

10/10

Exceptional

12 Jan 2026

David

Yes .all magnific.

Friends_and_family Friends

8/10

Excellent

09 Jan 2026

Gustavo

cuartos limpios

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Jose

Yes it was spotles, and reception was outstanding 🙏

10/10

Exceptional

05 Jan 2026

Rosalinda

Spotless and very clean.
Slept wonderfully!

Partner

4/10

Poor

03 Jan 2026

PAUL

Yes

Friends_and_family Friends

6/10

Pleasant

30 Dec 2025

Maria

The staff is terrible; the woman who works in the hobby section provides very poor service.

Leisure Partner

10/10

Exceptional

28 Dec 2025

JOE

A couple of weeks ago we stayed at a Motel 6. This was by far a lot better. We appreciated having the microwave, small frig, working TV remote, working shower head, Continental breakfast, coffee machine, and cleanliness of the room. Staff was friendly and accommodating too. I'll definitely be staying here again!! Thank you!

Leisure Family

2/10

Poor

28 Dec 2025

Geri

I had to call Hotels.com to actually complain while I was at the hotel. I was there for two days in banning. That’s where my sister lives and I have my dogs with me on check-in. The the person ran tcredit card and then when the information came up on the screen for me to confirm it wasn’t me. She basically ran my credit card that would be able to be used by the person in room that wasn’t me. I still have the void slip that she gave me because of that she told me she wasn’t gonna charge me for the dog staying in the afternoon or the first day I was there. I was in the shower and someone knocks on the door so of course my dog who is a dachshund barks I get out of the shower and I get a call from the front desk that people were complaining that they couldn’t sleep and I said OK it’s 4 o’clock in the afternoon. Sorry somebody can’t sleep, but who was knocking on my door the person at the hotel said she came up to my room, but didn’t knock the night of Christmas when I stayed somebody checked in to the room above me and for about an hour there was this rolling noise of I don’t know if it was their luggage. They were moving the furniture around, but it was loud and a couple times. It was so loud that my dog barked I let that go I let it go and tell about maybe an hour after that and it’s 8 o’clock and I’m tired and I just want to relax so I call the front desk and I can complain and they said they would call the person upstairs for me. Maybe 30 minutes later my phone rings in my ro

10/10

Exceptional

28 Dec 2025

Tiffany

Very clean hotel, friendly staff and great breakfast

10/10

Exceptional

27 Dec 2025

Vince

The staff was great and the room was clean. I enjoyed the free breakfast in the morning. I would recommend this hotel.

Leisure Partner

2/10

Poor

23 Dec 2025

María

El personal me atendió pésimo a gente así no deberían tener la peor

Leisure Partner

10/10

Exceptional

12 Dec 2025

Lizzette

Everything was great ❤️

Friends_and_family Friends

10/10

Exceptional

11 Dec 2025

Ursula

Yes and yes. Easy early check-in process.

10/10

Exceptional

02 Dec 2025

Eric

The room was very nice, bathroom very modern with marble-walled shower/bath, and marble countertops. Beds were very comfortable, and room was immaculate! Having eggs or a protein-option for breakfast would've been a big plus, but no complaints for the price. Thanks for a great stay.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Iris

Everything was excellent except the receptionist was not too nice

10/10

Exceptional

29 Nov 2025

carlos

It was clean, neat comfortable. The staff was excellent continental breakfast was great.

10/10

Exceptional

11 Nov 2025

Lisa

Just loved my stay at the Quality inn !!!
I would definitely stay again love The continental breakfast. The room was very nice. The accommodations were also very good in the room

Leisure Pet

2/10

Poor

10 Nov 2025

Zach

One of the grossest hotels ive been in. And dogs were barking in rooms the entire ti.e we were there

Friends_and_family Family

4/10

Poor

10 Nov 2025

Melodie

Terrible mattresses, felt like a pull-out couch mattress. The room was run down, including patches on the wall and the shower head had a lot of build-up. This room was not worth the money.

Friends_and_family Friends

2/10

Poor

09 Nov 2025

shannon

After checking in we were guided to walk up the stairs to the second floor where our room was and we were hit in the face with the strong smell of marijana. The room was not very clean at all. We went to Morongo for a few hours and upon our return we found parking lot did not feel secure and there was a car with people sleeping in the parking lot that obviously didn’t belong there. Most shockingly is when we walked up the stairs to our room at about 12:30am the manager was standing by a room where she was kicking out these 2 guys that were packing and moving trash bags full of stuff from their room. We quickly went to our room, locked our door and went to sleep so we can wake up in the morning and leave as soon as possible. Horrible place and would never stay there again.

Partner

10/10

Exceptional

07 Nov 2025

mozell

Everything and everyone very nice people

10/10

Exceptional

06 Nov 2025

Michael

Everything seemed to have been updated or was new. Front desk person Melody was easy going and made this tired persons check in very pleasant.

Friends_and_family Family