Name: Holbox By Xaloc
Address: Calle Chacchi S/N ESQ Playa Norte, Isla De Holbox, 77310, MX

10/10

Exceptional

07 Jun 2026

Vanessa

Perfect place, quiet, clean just beautiful ! Steps away from beach.

Family_with_children

10/10

Exceptional

11 Apr 2026

Antonio

Great value and location. Excellent staff.

4/10

Poor

22 Feb 2026

Eva

We stayed closest to the beach in #1 HUGE mistake. It's right on the path where everyone passes so constant traffic. The music that plays on the beach does not let you rest until 11pm. The windows only have partial glass.The other half is just a screen so you're constantly hearing all the noise from outside and there's no way that you could close the windows so you could have some quiet. There is no TV, no phones in your cabin, wifi only in the breakfast area.

Partner

10/10

Exceptional

30 Sep 2025

Carlos

Nice place to feel the nature

Leisure Friends

10/10

Exceptional

25 Sep 2025

Bolivar

Live this place

10/10

Exceptional

17 Sep 2025

VERONICA

If you are looking for a place to chill, relax and have fun, you must come here!

All the staff were really friendly (Adan, Eva, Adrian) the food in the breakfast was really nice and the best is that the hotel has a club beach so you can relax near the sea!

I'll back :)

Leisure Friends

10/10

Exceptional

07 Aug 2025

Rachel

These rooms are amazing! So comfortable, quiet and a very short walk to the beach. I wish we would’ve had more time here. The lady at the front desk (Eva, I believe) was amazing, nice and very knowledgeable. The breakfast was great and they made it to-go for us since we were leaving early the next morning.

Leisure Family_with_children

6/10

Pleasant

26 Jun 2025

Alejandra

Property is cute, one pool was out of service so the other one was packed. Construction was going on right next to the beach to relaxing on the property was almost impossible. Other than that great property

Leisure Family_with_children

10/10

Exceptional

31 Mar 2025

Bailey

Loved this place, stayed for 2 nights but wish we could have stayed a week. Breakfast was very good and had good option for vegans with some subs. Staff was friendly and well maintained pool and beach area. Loved it!

Leisure Family

6/10

Pleasant

21 Jan 2025

April

The property is quaint and in a great location, beach is amazing and an easy walk to town and fun walk to punta mosquito. The rooms are almost identical to Blue Holbox (non beach front rooms). The hot water for showering was non-existent though, possibly two days out of seven where we had warm water for a brief period of time. Included breakfast menu and food was just ok, we found it strange that we would tip the wait staff, however, getting more than one cup of coffee was almost impossible and many times the wait staff seemed to ignore us when we requested more coffee. We ordered a couple of drinks from the bar service, prices were ok but the waiters do not serve on the beach. There also is a bar advertised at the adult only pool but it appears has not been in use in quite some time. Street noise can be pretty loud at night from the ATVs. Front desk staff (Adam) was great and always aimed to please and provide suggestions. We rented bikes from the front desk for a day and it was very easy and prices were similiar to in town prices. The cleaning guy was great, so kind and very appreciative of tips. Beach staff always set up chairs very nicely and kept the beach area clean. Wifi is only available near the front desk but the property makes that very clear and so it was not an issue. There are several well loved cats on the property which were fun to interact with. Overall, the property is average for what you get in Holbox and I would likely consider returning.

Leisure Partner

10/10

Exceptional

18 Jan 2025

Kathryn

It’s all about the people and they have the best

The staff was awesome, they could not have been nicer or more helpful. The accommodations were great, the kid friendly pool was a big hit and the staff was top notch.

Friends_and_family Family

8/10

Excellent

15 Jan 2025

Veronica

Nice small hotel next to the beach. Quiet area. Food is meh and takes forever. No internet in the rooms.

Friends_and_family Family

10/10

Exceptional

22 Jul 2024

Rene

Paradise

The space was perfect and beautiful for our family stay. Breakfast included was delicious. We thought it was a continental type breakfast but no. This is a full cooked to order meal. Staff was great, they went out of their way to help us. The beach access is great and the pool is nice too.

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

gregory

We stayed here during the hurricane. Our trip was cut short because of it. We loved our two nights there the hotel helped arrange the transportation to make it so easy getting there. When the hurricane caused the island to evacuate Eva was an absolute all star. Calm and cool and went so outta her way to make sure everyone was taken care of. She truly cared and gave all she could to help. I can’t wait to go back again and have a longer stay the place is beautiful and walkable to everything and the stay was the best.

Leisure Family_with_children

10/10

Exceptional

04 Jul 2024

Nick

Perfect location

Our only complaint was the air conditioning wasn’t very strong. We loved this hotel. Access to the beach and restaurants was incredible. The staff were amazingly accommodating and helpful. On our last day the island was being evacuated ahead of a hurricane, but the staff continued to go above and beyond to make sure we were taken care of. I would highly recommend.

Partner

10/10

Exceptional

15 Jun 2024

Katrina

This was perfect for a small family. We had a room off the pool. Was perfect for my son. He loved that. Very close to the beach and the breakfast was really good. Close walk to restaurants

Leisure Family

10/10

Exceptional

06 May 2024

Mark

We loved it! The staff is amazing!

Leisure Partner

10/10

Exceptional

11 Apr 2024

Gina

Loved our week here.

Leisure Family

10/10

Exceptional

07 Apr 2024

Barbara

Cabanas and great breakfast and service

Our family of 4 had a wonderful and relaxing time on Holbox. The staff at Xaloc were always courteous and attentive, while giving us the space to relax. Our cabana was comfortable and was kept clean. We loved having a cabana by the family pool side 5min walk to many restaurants.Hotel breakfast was great! Fruit and pan dulce with coffee and juice, followed by a selection from a diverse and filling breakfast menu which is included with the stay. They didn't run out of any food items during our stay. The last 3 days we ate lunch at the hotel too, well priced and delicious, with service on the beach, poolside, room or in restaurant. As a note to set expectations, the loungers with umbrellas are only on the land side of the road, so if you want shade you have to deal with the steady flow of golf cars driving in front of you. The adjacent hotels all offer shaded loungers on the ocean side of the road. General comment about Holbox, there are waaay too many golf cars. People rent them or taxi instead of walking. In early April, the sargasso was really bad. They do what they can to clear it, but there's a lot of it. People on Holbox are trustworthy, which is a shocking contrast with the Cancun airport pirhannas. Book a shuttle from the airport to Chiquila for 350 pesos pp (sounds too good to be true but it works and is comfortable), or take the ADO bus (similar cost and comfort). Taxi will change you $392 USD to Chiquila. We loved our stay and all the restaurants we got to dine at.

Friends_and_family Family

10/10

Exceptional

02 Apr 2024

Maryan

Everything was absolutely amazing! Beautiful huts as rooms. Only thing I will mention is the water for the pool is insanely cold. Hence, it was empty most of the time.

Leisure Partner

10/10

Exceptional

24 Dec 2023

Ivan

the property met expectations. Management lead by Eva was most helpfull.
By the way, she organized private transport back to Cancun airport. Excellent service at a very reasonable price. Big plus for us.
congratulations Eva for the team you lead including receiptionist Adam.

Leisure Partner

6/10

Pleasant

17 Nov 2023

Verified traveler

Average

The overall stay was average. The bungalow was clean throughout the stay and the included breakfast was good. There was no one at the poolside bar during the stay. Due to storms, the beach was covered in seaweed, which was only cleaned on day 3/3 for us. Overall the stay was fine but my hopes were higher for what we paid to stay (~200USD per night).

Partner

10/10

Exceptional

27 Oct 2023

Carlos

Just original and great!

Leisure Family

10/10

Exceptional

24 Aug 2023

Suzanne

The bunglows are very nice and the property is lovely. We really enjoyed the \"family\" pool, which was right by our bungalow. The \"adult\" pool was nice, although we were disappointed that the swim up bar was not open during our stay.

Adam at reception was extremely helpful and made our visit more enjoyable!

Leisure Partner

8/10

Excellent

17 Jul 2023

CRISTINA

wifi is not working, staff is very friendly

Leisure Family_with_children

10/10

Exceptional

06 Jul 2023

Esperanza

Everything is perfect in the hotel in the middle of nature the people very kind, and the food is delicious.

Leisure Family

2/10

Poor

04 Jul 2023

Graciela

It was very hot and the air-condition was not working, Toilet not working,no bar in the pool, the worse hotel i ever be,,I give 0 plus is very Expensive, please don't go in there.

Leisure Family

6/10

Pleasant

28 Jun 2023

Charles

Had to change rooms due to AC no working properly. After heavy rain, water leak from the ceiling. Staff was great !! Good access to beach but a good walk the the city center .

Friends_and_family Family

10/10

Exceptional

29 Apr 2023

Claudia

Nos encantó todo. Súper céntrico, frente al mar, habitaciones amplias, el staff con el mejor servicio en Holbox.

Leisure Friends

10/10

Exceptional

22 Mar 2023

Mary

Property was close to town but also quiet. Quaint and clean. Beach was great. Distance to food/ town etc is walkable.

Leisure Family

10/10

Exceptional

13 Mar 2023

Blake

Great staff, accommodations are comfortable and clean.

Business_and_leisure Friends

10/10

Exceptional

23 Feb 2023

Roxanna

Great stay! I got the bungalow by the pool and it was so relaxing and convenient. Highly recommend

Leisure Family

10/10

Exceptional

27 Aug 2022

Jose

Great experience!

Even though, the island had a blacked out, the manager made the impossible to keep us comfortable. Adan, the concierge, is the best, he gave us amazing recommendations and helped us to make our stayed unforgetable. Thank you to all the staff.

Friends_and_family Family

10/10

Exceptional

07 Jul 2022

Melanie

Beautiful property. Friendly Staff.

Booked oceanfront king bed. Room isn’t ocean front since there is a long courtyard then a street then the beach then the ocean so you do not see ocean from your room. Its a pool side room. Property is very nice. Area is very noisy since rooms are next to street and the windows do not close so you clearly hear anyone walking, talking or driving by. Room did have AC unit but room was still very hot since windows do not completely close. We had to sleep naked and shower in the middle of the night. Free breakfast was terrible. Lunch and dinner options were delicious. Staff very friendly. Overall we had a wonderful stay. Bring bug spray!!!!! Mosquitos are out of control on Isla Holbox.

Partner

10/10

Exceptional

07 Mar 2022

Laurence

Nice stay

The staff was really attentionate and helpful. The hotel is located well. The room has everhing we needed.

Partner

6/10

Pleasant

06 Jan 2022

joaquin

Room was very clean but no view, no internet and breakfast no very tasty

Leisure Family

8/10

Excellent

10 Dec 2021

Nicole

Book this hotel as a flight/hotel package. It was very affordable for a post Thanksgiving trip. Location is great, close walk to town, beach is across the main road in hotel zone. Breakfast included although we only ate twice due to boring and bland options. Fresh juice and coffee included. Concierge/ front desk agent Adam, was fabulous. I highly suggest reserving a cabana (poolside,beachside) so much better and closer than the main building tucked away from the beach. I did find the beach loungers to be rather worn and in comparison to the other beach hotels Xaloc was rather tired and worn. The pool decking was a bit precarious and rotting in some places. I did notice that they were painting common areas. If you’re looking for a luxury beach club feel, I would recommend another hotel, but if you are interested in value and plan on spending time exploring the area and not a high emphasis on beach bar vibe then this is a great spot. We spent 500 pesos plus a drink minimum at several other hotels for the vibe. Very few actual beachside loungers. Overall it was a good place without the frills of the newer more upscale hotels. Would stay here again for the proximity to town and the beach. But luxury it is not. House keeping was excellent. No in room safe.

Leisure Partner

10/10

Exceptional

10 Dec 2021

Eric

The property is amazing. We walked along the shallow water for miles each morning and laid around in the warm water. Staff was very friendly. Service was excellent. We are definitely coming back soon.

Leisure Partner

10/10

Exceptional

30 Nov 2021

Terence

Lovely place and super friendly staff

Leisure Friends

8/10

Excellent

10 Nov 2021

Amanda

Online it says check-in ends at 10. We had car trouble on the way to the ferry so we were going to be close to the 10pm deadline. When i called at 9:30 from the ferry they said check-in was already closed and i could come back tomorrow. It was the last ferry so we weren't able to get back to our car. After talking with the receptionist several times they ended up agreeing to leave a key so we could get into our room when we arrived. Overall everything ended up working out but it was very stressful.

Leisure Friends

8/10

Excellent

25 Oct 2021

Kevin

Good

All in all was fine, but the pool bar was never open and the beach area was not the best.

Partner

4/10

Poor

12 Oct 2021

Lori

The people were very kind and the room was clean. But other then that..I would not recommend staying here. The beds are as hard as wooded boards. The toilet seat was broken. Lights did not work in room and the pools were not clean. I was very disappointed for such a highly rated hotel. Very disappointed overall

Leisure Family

6/10

Pleasant

01 Oct 2021

juliana

The property itself was nice, was I was dissatisfied was the lack of entertainment to be, an adults only hotel. Bar was closed and the beach lounge area looked isolated. Room was clean and bed were clean and comfortable; however, the toilet didn’t flush well.

Leisure Partner

6/10

Pleasant

29 Sep 2021

Elise

Beautiful but lacking

Cute place with scenic views with a lot of potential, except upon arrival they did not have the amenities shown online. I specifically wanted a place with restaurants/bars that they advertised and they had neither…. So paying that price for just a room was disappointing.

Partner

10/10

Exceptional

02 Sep 2021

Denise

Beautiful resort and location. We can’t wait for our return. The staff here go above and beyond.

Leisure Partner

8/10

Excellent

22 Jun 2021

Maura

Todo muy bien

8/10

Excellent

12 May 2021

Verified traveler

Customer service was great and the facility is charming.

Leisure Family

6/10

Pleasant

10 May 2021

Verified traveler

Hotel itself and location were superb as was the free breakfast but it was a pain to be without wi fi and it was actually 10 minutes from the city centre so a few unecessary white lies in their Expedia description

Business Partner

10/10

Exceptional

14 Apr 2021

Verified traveler

I loved the Island very beautiful. My room was very nice except for the beds and the AC. Bed was super firm and the AC didn’t get the room cold. The food was amazing I tried different places and they were all good.

Leisure Partner

2/10

Poor

05 Apr 2021

Verified traveler

DO NOT STAY!

Horrible. False advertisement and what was stated as \"have\" was not fully available. We did not get the room we spent more money on to get, could not swim in the pool because it was filthy, pool bar was not available to use. Ended up leaving day 1.

Partner

6/10

Pleasant

03 Mar 2021

Verified traveler

Location is perfect. I looks like the hotel has been one of the best of his kind. However, current conditions and maintenance is poor and careless.

Leisure Self

8/10

Excellent

04 Feb 2021

Verified traveler

On our first night they gave us a 2 bed room, we had booked a king bed. They told me that they couldn’t change the room till the next day. The bathroom didn’t work well either. The next morning they gave us a different room after someone else had checked out. Great location

Leisure Partner

10/10

Exceptional

19 Jan 2021

Ezra

Awesome hotel

Excellent hotel, right on the beach great friendly staff

Partner

10/10

Exceptional

15 Jan 2021

Verified traveler

Really good service, the place was super clean and perfect atmosphere. I will definitely come back

Leisure Family

2/10

Poor

05 Jan 2021

Verified traveler

I booked 2 rooms for 1 night at hollbox and we arrived at 9 pm . Left our luggage and went for dinner right away. We went back to our rooms at midnight just to find out our room wasnt prepared in the sense that pillows has no pillow cases covers, very dusty , no soap and shampoo available and to find out that the shower was clogged up , it was flooded after we took the shower. I tried to call the front desk as there was no one around at midnight and shockingly the phone wasnt working.So we didnt really get a goodnight sleep. I complaint the next day to the manager and he took pics the clogged shower , uncovered pillows , showed him no soap and shampoo and the dusty rooms etc etc. He just advised us to file complain with expedia. It was such a bad experience and terrible customer service !!!

Leisure Family

10/10

Exceptional

27 Jul 2020

Yaz

Excellent service, location, very close to town, amazing sea view you can enjoy the beach, great food.

Friends_and_family Family_with_children

8/10

Excellent

01 Apr 2020

Signy

Great stay - very relaxing. Breakfast was good. Perfect distance from town.

Partner

10/10

Exceptional

24 Feb 2020

Daniel

Great location
Wonderful staff
Nice breakfast
Kids loved having a pool

Leisure Family

8/10

Excellent

12 Feb 2020

Verified traveler

Great price point for the property. Great staff and breakfast

Leisure Friends

8/10

Excellent

10 Feb 2020

Verified traveler

Holbox on a budget

Lovely hotel and amazing value given the price of the other hotels on the island. Recommended if not travelling with luxurious expectations.

Nice staff and beach front resort.

Friends_and_family Friends

6/10

Pleasant

30 Jan 2020

Verified traveler

Nice physical property. The staff was nice and mostly helpful, although a bit hit-or-miss for followthrough. Our hot water was out for much of the visit, which caused a considerable amount of friction within our party. The issue was ultimately resolved. Beds were on the uncomfortable side. Rooms were nice, and housekeeping staff did a good job keeping them up. Nice beach and amenities, and excellent bar service.

Leisure Partner

8/10

Excellent

06 Oct 2019

Verified traveler

Great location across street from beach and short walk to town.
The resort is very tropical with bungalows in a forested area.
Service was great.
The front area facing beach wasn’t real appealing. It needs a freshening up. Seems like chairs and loungers were strewn about.
It is a very quiet relaxing place.

Leisure Partner

10/10

Exceptional

31 Aug 2019

Verified traveler

Preciosa 👍❤️ Now bemos el procimo año com toda la familia Garcia’s pot su atecion

Family

8/10

Excellent

21 Aug 2019

Verified traveler

excellent location, beautiful beach! the food wasn't that good, they have to improve the kitchen and friendly staff

Leisure Family

10/10

Exceptional

16 Jul 2019

Verified traveler

It truely felt like Paradise. The property and rooms were very clean, breakfast was delicious, pool's perfect temp, and the beach steps from the place was magical soft sand and shallow warm waters was idyllic for hours of playing with my kids.

Leisure Family_with_children

6/10

Pleasant

13 Jul 2019

Verified traveler

wifi was out most of the time. Unable to use credit cards. Restaurant service was extremely slow and had to use only cash. No ice.

Leisure Family_with_children

8/10

Excellent

24 Jun 2019

Charles

Outstanding

We loved this location. it's on the beach, it's away from center. Food was always good. No TV if that's your thing. Wifi shoddy at best. Outstanding for us, would stay again and refer friends

Family

8/10

Excellent

02 Jun 2019

Verified traveler

Lovely and pleasant hotel but no frigo bar in the room

Leisure Partner

8/10

Excellent

25 Feb 2019

Verified traveler

Great Island

Great place to stay when visiting Isle Holbox. Room was a long way from the beach but still a great room.

Friends

8/10

Excellent

25 Feb 2019

Clay

Great stay

Amazing Area and beautiful beaches, this hotel was fantastic. The water in the shower was a little cold at times, but very clean and well kept property.

Friends

10/10

Exceptional

12 Feb 2019

Verified traveler

I liked the attention to the guests. I didn’t like the pool too much, doesn’t look very inviting. And too many mosquitos. And the WiFi is not good. But other that is a nice place.

2/10

Poor

04 Nov 2018

Rich

Disappointed and feel ripped off

We stayed off of Hotels. Com high rating and could have not been more disappointed. We didn’t get the room we paid for or the bed size . also sewage smell was awful holes in the roof . Would like a refund worst place we have ever stayed .also 1 bed was newer and the other was from 1950’s. And internet did not work .

Partner

8/10

Excellent

07 Sep 2018

Peter

Oscar at the front desk was always very helpful and courteous.
In house restaurant is reasonably priced and the food is good. The property is well maintained and on the beach, 5 minute walk to the town's center where you find restaurants, bars, and excursion services.
Didn't have WiFi despite advertising this as such. Towels & water were not replaced during regular cleaning but adhoc requests for this were met with promptness by the staff.

8/10

Excellent

07 Sep 2018

Verified traveler

Great hotel, perfect location

Really cute hotel everything you could want on Holbox. Right on a stunning beach with a great pool that has a bar with cocktails all day! Dream.

Rooms are really cute and spacious.

Location is perfect just a quick walk down the beach to the main town and in the best spot on the beach away from fishing boats.

Staff were really helpful and lovely.

Would not rely on getting WiFi.

10/10

Exceptional

05 Aug 2018

Courtney

Most amazing unexpected experience.

I loved every second of my stay there.

Friends

10/10

Exceptional

11 Apr 2018

donna

Wonderful bungalow and can’t wait to return!\n\n\n

The island was enchanting and just what we needed to relax! We ate at so many wonderful places and just enjoyed the beauty all around us.

10/10

Exceptional

21 Mar 2018

Jocelyn

Chill bungalow in paradise!

Was amazing! Had the best time, very comfortable and easy going, perfect location on the island!

Partner

8/10

Excellent

08 Mar 2018

Verified traveler

Lovely hotel, nothing over the top just what is needed for a good island get away. Bungalows are great and two pools (one for families and one for adults) was a huge plus.

Family

2/10

Poor

02 Jan 2018

Ben

Is was terrible no how water alot of problems all time

Partner

6/10

Pleasant

09 Sep 2017

Verified traveler

Cozy hotel

Need ice or refrigerator.

Partner

2/10

Poor

11 Aug 2017

Verified traveler

Highly overpriced for a dirty room

We paid the equivalent of a 6-star resort for Xaloc for 3 nights in Jul-17. I understand that there is a premier on the island during whaleshark season but the price is still high compared to the other hotels nearby for what we get. The room was dirty and we had to wear slippers in the room all the time or the soles of our feet is just black. We found a scorpion under our luggage on the last day. There is not much room to put or hang things in the room. The toilet door knob has fallen off and the screw was left exposed. The air conditioning did not cool the room much and the room was hot and there is not much windows you can open. Lighting was dark. The curtain poles keep falling off when you draw the curtains. The hotel pool is small and dirty. Thank goodness it is by the beach.

Family

6/10

Pleasant

23 Feb 2017

Romain

Great location, view, disappointing room

Great location, great food, good view, but our room was quite disappointing. Toilet never worked, we had to jerry rig it to use it. Shower had constant pressure problems where you had to wait for the water to come back. The internet was excruciatingly slow, but that seemed to be a problem across the island.

8/10

Excellent

20 Feb 2017

Verified traveler

Beach stay

Hotel is directly on beach and close to town restaurants. Rooms are comfortable and clean, pool nice. Only downside was the seaweed which comes in with the tide and is not cleaned off beach by staff and which smells bad and creates a meter wide barrier between sand and water which one must wade through to swim. Some hotels do clean their portion of the beach, but this one did not.

8/10

Excellent

07 Feb 2017

Shelly

Very nice hotel, close to beach and downtown

We liked several things about this hotel. The staff was amazing, very helpful. It was a very short walk to downtown. The adult pool by the beach had a small bar and he would bring drinks to the beach also. This hotel was not crowded at all which we liked. The breakfast was so, so but that didn`t seem to bother us much. I guess my biggest complaint was the beds were very hard. My friend joked all beds are hard in Mexico. Lol. We would stay at the Xaloc again. We loved Holbox....

2/10

Poor

03 Jan 2017

Verified traveler

horrible hotel with horrible service. would avoid staying there

Partner

8/10

Excellent

22 Dec 2016

Larry

Gem of a hotel with great beach access.

Excellent, extremely friendly and reliable staff. Very comfortable beach bungalow, dependable and caring housekeeping. A bit of excess noise from ATV taxis nearby, but a minor concern. Would stay again in a heartbeat!

6/10

Pleasant

03 Dec 2016

John

Nice enough hotel close to the beach.

The Xaloc does suffer from the effect of an absentee owner.(in Spain) The place is getting a little frayed around the edges too but staff is friendly and helpful and the price is right compared to the competition. One major issue when I was there was the noise.
All the golf cart transport vehicles are gasoline powered which means they are noisy, very noisy. I found myself being wakened up in the middle of the night by the machine gun sound of these things rattling up and down the street right next to my palapa.
Not cool when you are paying USD $200 a night for accomodation!
The other issue was a pack of barking dogs in the hotel next door. One would start howling and set off the rest in a constant cacophony of noise. Again, not what you want to be listening to if you are tired after a long journey to Holbox.

There is another more serious problem which they don't seem to acknowledge and that is standing water. With zika now present in the Caribbean this could become even more serious in future.
This hotel has a large lagoon of standing water from the entrance all the way to the office check-in over which is a boardwalk which you must cross the enter the hotel. This is a breeding ground for mosquitoes. Even though it was end of summer there were many more mosquitoes than expected due to this fetid water.

8/10

Excellent

22 Oct 2016

Verified traveler

Nice hotel close to beach

The hotel is nice, it has everything you need to have a natural experience so you can forget about everything you left behind and enjoy the island

8/10

Excellent

15 Sep 2016

louis

Great staff

The hotel staff are really helpful and really friendly, if your a couple then I'd say this is a good place to stay! The wifi is in abit of a annoying location, would be good if you could get it in your room.

Family

8/10

Excellent

21 Aug 2016

Michael

The perfect place

This is a terrific place to stay to enjoy everything that Isla Holbox has to offer. The amenities of a resort (2 pools, bar and restaurant, upstairs lounge and terrace) but on a miniature scale (20 clean comfortable cabanas). Right on the beautiful beach, and 5 minutes walk to Centro with all its tour operators, shops, and restaurants.
I wish Holbox never changes because it's just so perfect, but it's impossible to keep it a secret especially with nice places like Xaloc Resort!

Family

10/10

Exceptional

15 Mar 2016

Johny

Very nice beach front hotel in Holbox

Great place to stay, very clean room, quiet location day and night.
This hotel is the right place to stay if you want to relax, there is no TV in the room but there is wi-fi service all over the place if you want to stay connected.
The only issue I had during my stay is that another guest was able to open the front door of my room with a different key while I was packing my stuff. I told the hotel manager about this and he said he would \"fix it\" but I never saw any actions were taken.

4/10

Poor

16 Jan 2016

Jeanette

Won't return.

Very disappointed , room was nice looking but not too nicely maintained, towels were basically rags, bed was hard as a rock. Food was very basic, coffee barely drinkable. Xaloc suffers from Holbox itis, lots of bucks , very poor delivery!

Partner

8/10

Excellent

02 Dec 2015

Lori

Bungalow style rooms on beach

Staff was amazing and so helpful and friendly. The room was clean except for the floors but when you're right on the sand I guess it's pretty difficult to keep clean floors. The food at the restaurant was very good, continental breakfast was pretty average. I would definitely stay here again.

10/10

Exceptional

09 Nov 2015

Chris Chafiin

Nice hotel extremely close to the Beach.

Good was very good and drinks were excellent and staff was friendly and went out of there way to make our trip stress free and relaxing. Will book this hotel again. !!!

8/10

Excellent

02 Jul 2015

Maria

Service was amazing!! Helpful and friendly. Rooms were a bit too dark. Location is priceless but make sure you make bug repellent because mosquitoes of all sizes will devour you

Family

2/10

Poor

10 Apr 2015

Verified traveler

Absolutely no service. Multiple staff out for 2 days. Food not readily available. Fine if you like sleeping on a bed that feels like a rock and you get all your meals outside of this hotel.

10/10

Exceptional

19 Mar 2015

Hal

An elegantly simple and sophisticated place

I've stayed here a couple of times for a week at a time and enjoyed it greatly both times. The bungalows are handsome octagonal buildings with soaring thatched roofs and small verandas, arranged in two groups of a half dozen or so around each of two small swimming pools, one of which is designated the family pool (ie, with kids). Apart from the general cleanliness and quietness, there are nice touches like having the towels arranged/folded by the housekeepers a different way each day. It's also got a very cosmopolitan clientele coming almost exclusively from Europe and Latin America, which, as an American, I like when I leave the US on vacation! On this last visit, we were in one of the bungalows along the family pool. I was a bit wary of the potential for noise, but in fact, the couple of kids who were there were infants so there was no noise, etc.

Partner

8/10

Excellent

10 Mar 2015

gary

Holbox Xaloc

We really enjoyed our stay. This is a fine hotel on a long, lovely, sandy beach. It is quiet and a far cry from the Cancun hussel and bustle, which we do not care for. That said, if someone loves Cancun, this is not the place for you.

Partner

8/10

Excellent

08 Dec 2014

Verified traveler

Mosquitos

Great location and not far from village center.
The breakfast is simple but thre are alternative coffe houses in town.

Partner

8/10

Excellent

09 Nov 2014

Bob

Great hotel, basically on the beach

The hotel is essentially beach front, only the narrow sand road between the hotel and the ocean front. Lounge chairs on the beach, as well as round the two pool areas. Welcome fruit punch on arrival, and after a rather hot 10 minutes on back seats of the golf-cart taxi from the ferry dock, the cold drink was very refreshing. Very helpful front desk and breakfast room staff. Comfortable lounge area off dining room and on second floor - where there's an good selection of different language paper back books for the taking.
My wife and I enjoyed a couple of nights in the hotel, and wished we had more time to just lay back and enjoy Holbox Island - absolutely nothing to do but relax, enjoy the beaches and very shallow Caribbean water.