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Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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Beachfront Hotel La Palapa
Cancun (and vicinity) · Mexico
Av.Morelos, 231View location
9.2/10Excellent608 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.0/10 9.0
Condition9.0/10 9.0
Location9.8/10 9.8
Neighborhood8.8/10 8.8
Value9.0/10 9.0
Amenities8.8/10 8.8
See all ratings- Beach hotels
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Beachfront Hotel La Palapa
Situated on Holbox Island, the Xperience Hotels La Palapa Etno-Chic Hotel is an oasis of tranquillity surrounded by a true Garden of Eden. The hotel comprises comfortable rooms with a rustic décor, the ideal place to relax.
The turquoise waters of the sea are literally only steps away; there are no streets, but sand roads, and a wide range of tropical flora and fauna can be seen.
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With a stay at Beachfront Hotel La Palapa - Adults Only, you'll be centrally located in Isla Holbox, steps from Holbox Beach and Yum Balam Nature Reserve. This beach hotel is 0.2 mi (0.3 km) from Holbox Letters and 0.2 mi (0.3 km) from Whale Shark Pier.
Make yourself at home in one of the 25 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Featured amenities include multilingual staff, luggage storage, and a library.
A roundtrip airport shuttle is available for a surcharge.
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Spa
Entertainment
Beach services
Smoking areas
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Cash deposit required
Children not allowed
Minimum guest age is 18
Caters to adults only
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 1.92 per person, per night
We have included all charges provided to us by the property.
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You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 16 years old and younger are not permitted at this adults-only property.
- Contactless check-out is available.
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Special Instructions
The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 007-007-001514/2025
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Minimal age
18
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Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
Spanish
Nearby attractions
Yum Balam Nature Reserve
0.1 km / 0.1 mi
Holbox Beach
0.1 km / 0.1 mi
Holbox Letters
0.2 km / 0.1 mi
Whale Shark Pier
0.2 km / 0.1 mi
Main Square
0.3 km / 0.2 mi
Holbox Baseball Park
0.3 km / 0.2 mi
Holbox Church
0.3 km / 0.2 mi
Holbox Ferry
0.8 km / 0.5 mi
Bioluminescence Beach
2.2 km / 1.4 mi
Punta Coco Beach
2.3 km / 1.4 mi
Paseo Kuka Beach Path
2.4 km / 1.5 mi
Punta Mosquito Beach
2.7 km / 1.7 mi
Passion Island
2.8 km / 1.8 mi
Pajaros Island
3.8 km / 2.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Number of floors (main building): 2
- Single rooms: 4
- Double rooms: 6
- Studios: 1
- Bungalows: 1
- hotel
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Beach
Show 11 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Currency exchange facilities
- Restaurant
- Sun loungers
- Parasols
- Diving
- Windsurfing
- Catamaran sailing
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin ECONOMY WITH SHARED BATHROOMDouble or Twin • ECONOMY WITH SHARED BATHROOMDBT.EY-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
Double or Twin ECONOMY WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE ECONOMY WITH SHARED BATHROOMSINGLE • ECONOMY WITH SHARED BATHROOMSGL.EY-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
SINGLE ECONOMY WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EY-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR WITH VIEWSSUITE • SUPERIOR WITH VIEWSSUI.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBeachfront Hotel La Palapa
SUITE SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Beachfront Hotel La Palapa
100
reviews shown
Anabel
The staff were very helpful and friendly. It's a beautiful property close to everything. The included breakfast was excellent, we also had lunch at the restaurant and it was delicious, it had better prices than the local restaurants around.
Brittnie
Thanks for a great stay! Clean and prompt service every day! The staff was very kind and answered a ton of questions we had. They also were great at booking the excursions we were interested in. Would def come back and stay here!
Maria g
All staff members are wonderful people
I love them I hope back soon
I love them I hope back soon
Jillian
Beautiful hotel in a beautiful place! We did not want to leave.
Mario
Sunsets
William
Good place
Frances
We had an excellent stay. The beach was quiet and beautiful, our room was very comfortable, and the staff was kind and helpful. Great breakfast, too. Would definitely stay here again.
Angela
Lovely hotel with comfortable beds and great staff. Highly recommended!
Dale
The staff were great and the breakfasts was excellent ! !
Sara
The hotel is beautiful, staff is friendly and helpful, food is spectacular. The rooms were really nice. Beachfront amazing.
Marc
Nice to relax!
Ana
The Palapa was an amazing place. The staff were very attentive and everything was very clean. The location was spectacular.
Joanelly
The room was absolutely beautiful. The beach did have a weird smell from the land next door cause it’s just random trash. Staff was very nice
Jose
This Hotel is located on the right spot for my expectations. Near the center of the main island spot. But still able to enjoy a good night sleep without any external noise. It's right in front of the beach. My room was on the first floor and I was still able to see the beach, not fully, due to the Palapa's setup in front of my room. Although, it was a nice view. The breakfast, which was included, was great. The Chef's food taste amazing. I will recommend this Hotel to my family and friend's.
Alison
Amazing setting and well placed for restaurants , bars and shops. Really comfortable loungers and shades directly on the beach.
Great balcony with our room overlooking the sea with a hammock and chairs.
Fabulous breakfast .
Staff were all friendly and helpful.
Great balcony with our room overlooking the sea with a hammock and chairs.
Fabulous breakfast .
Staff were all friendly and helpful.
Jessie
Stunning views, and awesome vibes, great location easy to get to restaurants and cafes!
Maria
Every single thing was a great experience.
The staff and the delicious meals, the drinks and the ambiance.
Nothing but the best !
Shoutout to Carlos and all the kitchen crew!
I will forever be in love with that Tostada de aguacate!!
The staff and the delicious meals, the drinks and the ambiance.
Nothing but the best !
Shoutout to Carlos and all the kitchen crew!
I will forever be in love with that Tostada de aguacate!!
Alexander
The breakfast was very good. Otherwise, the photos do not do it justice as it smells like a sewer in most parts of the property due to broken pipes, and the beach is non-existent, the water is brown and there is a fence, no beach. Very deceiving. This might be a Holbox issue but either way it does not look anything like this in the photo.
CHRISTINE
Beautiful beach view, great hotel and lovely staff. Food and drinks were delicious. Rooms are clean, beds are comfy with nice boho decor. Highly recommend this little piece of paradise. We booked transportation from airport with the hotel and it was seamless and on time.
Joseph
The breakfast there was very nice! The staff were polite and respectful. The beach view was breathtaking!
Olga
Good
Lou
We really enjoyed our stay here. It is obvious that this property is loved based on how it is cared for. The staff was amazing, especially Brian, who set up a nice surprise for my wife on her birthday--we didn't request it, he just saw her birthdate on her passport! The views are amazing, and the beach club was peaceful and gorgeous. It was very nice to be close to everything downtown, and while there was some audible sound from bars, etc. it was totally fine for us. For people who want a silent experience, I suggest visiting a different country where music is not such a big part of the culture.
The breakfast and beach club menus were workable, but could use some more vegetarian and vegan dishes, or a willingness to modify things. There does seem to be some discrepancy in cleanliness depending on the room/floor you are on. Our cleaning crew was amazing, but our friend who stayed in a different room type/floor had a much different experience here, unfortunately.
The breakfast and beach club menus were workable, but could use some more vegetarian and vegan dishes, or a willingness to modify things. There does seem to be some discrepancy in cleanliness depending on the room/floor you are on. Our cleaning crew was amazing, but our friend who stayed in a different room type/floor had a much different experience here, unfortunately.
Alyssa
Great stay
Jennifer
Amazing location and very friendly staff and service! Food was great as well. Included breakfast had many options and their tacos are amazing - everything super fresh and tasty.
Would stay again 100%
Would stay again 100%
Chad
Amazing beach and ocean view. The included breakfast was fantastic and all the staff were wonderful. Great location as well - walking distance to restaurants and shopping. I would highly recommend Hotel La Palapa.
Wendy
Excellent location. Super clean and the staff very helpful and attentive. It was my birthday and they surprised me with a nice decoration in my bed. I'll always remember that.
anthony
Sewage odor. Otherwise, good hotel, no pool, fair beach. Good location .
William
We were on the second floor and the room had an amazing ocean/beach view. We had the far left room facing the ocean. The bottom floor would not be to bad but you lose some privacy on your balcony during the day. The place was a small boutique hotel so it felt comfortable and never crowded. The staff was friendly and very attentive to its guest. The daily free breakfast had your choice of I believe 6-8 items, which included juice and coffee. Choices were a full normal style breakfast (eggs, meat choice, bread), several different omelets, or chilaquiles (which was the bomb) and you ate breakfast on the beach. Could not beat the location. Perfect walking distance to the town center and easily accessible to walking the coastline.
Patrick
Great location, clean, and incredibly helpful and happy staff!
I actually extended my stay😊
I actually extended my stay😊
Josh
Had a great stay! Staff was friendly and very helpful! Rooms were nicely decorated and well taken care off.
Patrick
All good
Dustin
Make sure you prepay your room or the Hotel will rip you off with a bad exchange rate. Also, don't book the cheapest room as it is located halfway up a narrow steep staircase adjacent to the street. The room was clean and did have a safe and fridge which was handy. The staff were mostly pleasant but not to everyone. The breakfast was nice as it was included and the food and coffee were a good way to start each day. Unfortunately, the beach was covered in sargassum, (stinky black seaweed) so we ended up hiking away most days to another part of the beautiful beach.
Daniel
Room was clean and the staff was courteous and helpful.
Sandra
We loved our room with ocean view deck. Great staff and very beautiful property. The restaurant was a great feature that provided beach service too. Long walks on the beach. Great location. Loved Holbox!
Shirley
The location was outstanding and the room was clean. The staff was very friendly and courteous. The bed was comfortable and breakfast was excellent.
Tim
Great location - friendly staff
Jordan
Breakfast was great and the staff worked hard maintaining the grounds. Rooms were quite dated and had an unpleasant smell. Room could be quite drafty at times.
Caroline
Everything is very clean. Personal friendly end helpful. Room spacious. Good bed
Manon
Très belle emplacement
Juan
Las habitaciones muy básicas, no hay agua caliente, entra toda la luz solar a la habitación. Jamás regresaría a ese hotel.
Ieva
It was super cold in the room. There were huge gaps between a wall and a window, so when the wind was blowing it felt like being outside. Water in the shower barely warm, didn't feel brave enough to wash my hair, just too cold. Moved a chair in the room and there was so much dust and dirt underneath.
Ed
The view from the bedroom was beautiful and the room was very clean. Staff was super nice and the people were wonderful. Breakfast restaurant on the ocean had an amazing view and food was absolutely delicious. It was nice to wind down without all the commotion of the big city. Just take in the beautiful views with the city of Holbox and the ocean! I would definitely go back! Everything was great!
If I could make it better. I made it work but only 2 plugs in bedroom. I have a CPAP and they should have a few more outlets in the room. 2025 - Also better WiFi or internet signal and speed. 2/3g
If I could make it better. I made it work but only 2 plugs in bedroom. I have a CPAP and they should have a few more outlets in the room. 2025 - Also better WiFi or internet signal and speed. 2/3g
Andrew
What an amazing place to stay. The staff are excellent. Especially the restaurant and bar team who are incredibly warm and welcoming all the time. Breakfast choice were fantastic and delicious breakfast juice choices too!
The reception staff were also on hand to answer all the questions.
The rooms were very comfortable with excellent views of the sea. Great location too.
I wish we were still there!
The reception staff were also on hand to answer all the questions.
The rooms were very comfortable with excellent views of the sea. Great location too.
I wish we were still there!
Jeff
Great breakfast, great staff, great views! Beautiful place we'd visit again!
Daniel
Great stay at a reasonable price!
Noel
great spot loved it , location is excellent
Kelly
I loved La Palapa. The staff the cleanliness - the location is ideal! The maintenance staff keep it so clean. Raking the sand, wiping the wood down (polishing!) everything is immaculate. I loved my 10 days there and would not hesitate to book again. What a little gem. Intimate and picturesque.
Lisa
Overall, I enjoyed my stay at La Palapa. The location is excellent (it is loud at night from beach club but that is unavoidable in town). Breakfast is wonderful, as it service on the lounge chairs- big thank you to David for being the star employee for us, his service was excellent. I found front desk staff to be average at best- with only one female employee being friendly, the male seemed uninterested in talking to us at all. We upgraded to the “panorama suite” the first 3 nights as we couldn’t get two rooms and that was the poor experience. It is very expensive (luxury level pricing) and the condition is 2-3 star at best. Stained sheets, dirty rugs, sliding doors that don’t lock. This suite is severely overpriced and nobody with a $1000 night budget would be happy with the quality. We found this unacceptable. We much preferred our standard double queen and King suite rooms- which had a higher standard of quality and cleanliness than the upgraded suite. If we had only had the standard rooms my review would be better.
Nancy
Great staff. Delicious breakfast included. Ideal location. Nice beach. Quiet and clean hotel with beach maintained daily. All the things we were looking for in a relaxing getaway.
Verenice
Friendly staff
Julia
The location of the hotel was amazing and the staff went above and beyond to make our stay a memorable one, especially Brian who was fantastic as recommendations, however all of the staff were incredibly welcoming and helpful.
Juan
Nice place!! But beware of room charge. You book in USD… they charge in Mexican Pesos at the rate they like (20 $/USD instead of actual rate of 18.5)… then your card go back to USD and your room, all of a sudden, becomes 7.5% more expensive!!
Enedina
Amazing Breakfast
Marco
Wonderful
Jasmine
Lovely place, we didn’t get enough time there but would love to go back.
Maribel
El personal en el hotel es maravilloso siempre atendiendo tus necesidades Ruby en la recepción siempre respondiendo mis preguntas y cualquier cosa que necesitaba la arreglaba inmediatamente Teo atendiendo en el desayuno siempre amigable y eficiente Los desayunos son deliciosos La Isla Holbox es un paraíso para descansar y relajarte y todo está cerca del hotel Gracias
Janell
Good location but horrible beach area
The hotel is pretty and they try to keep it clean. The included breakfast is nice. There is no beach and the smell from the water was horrible. They try to hide it with incense but it's really strong. The location is great but just don't plan on spending the day at the beach.
Clarissa Ramirez
The beach was total muddy, tons of mosquitos and smelled like sulfur. Not an attractive site
Michael
The hotel is centrally located with excellent service and food. The beach in front of the hotel had a mucky surf, but once past it the water was nice.
Maria
Beautiful location. Enjoyed adult only hotel. Waters were awesome and breakfast provided was excellent and service very good.
Maria
Nuestra estancia fue muy agradable la recepción muy amable y atenta los cuartos limpios amplios buen desayuno
un lugar tranquilo
Yo volveré pronto 🌟🌟🌟🌟🌟
un lugar tranquilo
Yo volveré pronto 🌟🌟🌟🌟🌟
Lyle Ray
The resort is right on the beach. The staff is excellent, and the breakfast was very good. The low tides tended to make the beach a little mucky, but it is hard to help that. The staff did their best to ensure it was clean. The rooms are a little dated but adequate. The transportation that we opted for to and from the airport was very good.
Khris
Walkable hotel. Close to main attraction
Nathan
Great rooms, right by the sea with bar/restaurant and loungers right on the seafront. Had a great time with no complaints
Inidia
La Palapa Hotel was amazing! It totally exceeded our expectations. We really enjoyed our stay there.😊😊😘😘
Justin
Amazing beach front hotel
Amazing beach front hotel. Would stay here again in a second. Really friendly welcoming staff. The included breakfast was high quality too with a range of options.
Xiomara Isolda
La Palapa has a good location and it’s very quiet if you enjoy quiet . Unfortunately, the beach area is an eye and nose sore of sargassum. It is extremely damp and smelly preventing anyone from enjoying the restaurant or any lounging . It’s best to walk over to other beach clubs $$$ … the hotel staff tries to clean the sargassum daily but it’s never fully ok for views or to swim through. I would NOT stay here again . There are so many better options. The hotel staff will play it off as it’s seasonal but it’s simply not .. they are in a nook that is surrounded by piers, jetties and/or rocks, making the sargassum problem inevitable. I felt really bad for the guys trying to keep it clean bc it’s endless.
Denise Yvette
The beach was dirty it need cleaning
amie
Beautiful property, attentive and hard working staff. Great location to town and other beach restaurants. My only complaint was the beach had sargasm every day but one. They worked hard every day to clean it up, but it just keeps coming back!
Erick
When visiting the magnificent island of Holbox , Beach front Hotel La Palapa is definitely the place to be. From its warm welcoming from the staff , to its spotless rooms , everything was immaculate. Not to mention its restaurant that is a few feet down from the rooms , which was hands down the best food i’ve had on the island , everything on the menu was very tasty. My partner and I loved the private beach it had to offer as it was one of the cleanest on the island. It was my first time visiting Holbox and definitely won’t be my last , and i know for sure where i’ll be staying.
Sandra
The hotel definitely isn’t a five-star hotel as it is a little bit rundown in certain places. The beach is being overtaken by the ocean, which they can’t help. But I do have to say for the location price and what it was it was worth the stay. I think if I return to the area, I would book a different hotel, but just for accommodations and service sake.
Jennifer
Great location and wonderful staff. Would stay here again!!!
LeeAnn
We just got back from our stay. Let me say this place is amazing! The staff was top notch. The breakfast is fantastic and the rooms are always clean and stocked. We will be back
Brian
It is simply impossible to completely eliminate sand when the beach is right outside the front door. So they get 5* for effort.
The staff were stellar. With breakfast included, we got to know the restaurant/bar staff pretty well.
The front desk staff were equally friendly and helpful.
Best guacamole ~ever~.
The staff were stellar. With breakfast included, we got to know the restaurant/bar staff pretty well.
The front desk staff were equally friendly and helpful.
Best guacamole ~ever~.
Julie
The ocean view from the room is exceptional and the in-room hammock is lovely. The bar/restaurant employees were incredibly friendly and took great care of us. However, the beach was disappointing. There was glass from broken bottles, broken floor tiles, large rocks, and other debris on the shoreline. Once you get past that, the beach sand is soft and smooth. Sleeping was a struggle. While ear plugs were provided, the bass from surrounding nightclubs was challenging to drown out. If you’re looking for a room with a view at a great price, try it out.
Jill
Great time at La Palapa
Great time at La Palapa. Property is as described. Breakfast was great each morning.
Close to everything. Would stay again.
Close to everything. Would stay again.
nigel
Loved it
Beautiful and very friendly hotel . Would highly recommend
Darryl
This is a great hotel. It is closer to the sea than any other hotel so the beach views and experiences are superb. The grounds are kept extremely clean and the sand is swept and any beach debris is removed daily. The staff is very friendly and helpful in organizing trips and taxis. The bar and restaurant have very good food and drinks with reasonable prices. Our room was clean, well furnished and had a great ocean view. We will stay here again when we return to Holbox
Stuart
A beautiful beach front and wonderful bar/restaurant.
Within easy walking distance of most central restaurants and only a very short taxi ride to/from the ferry
Within easy walking distance of most central restaurants and only a very short taxi ride to/from the ferry
Dan
Small, prívate, quite place with excellent access to beach. No swimming pool. Small restaurant and bar at the property with excellent menu and service. Very enjoyable. Highly recommend.
Boris
My wife and I enjoyed a lot our vacation here, the staff is fantastic and very friendly
ryan
You really can't find a much better property location wise... This is right in the center of \"town\", right on the beach, and right next to plenty of restaurants, bars, and shops.
The property itself is a little older, but timeless and clean. Make sure that you get a room with a window facing the ocean, it was great to fall asleep with the waves crashing against the shore.
The staff was great. They let us hold our bags in their office while we waited for the room to be ready, and you get a welcome drink that is either a fresh daily juice or a Beer...
The restaurant RIGHT next door (away from the beach) has some great Aguachiles, highly recommend.
The property itself is a little older, but timeless and clean. Make sure that you get a room with a window facing the ocean, it was great to fall asleep with the waves crashing against the shore.
The staff was great. They let us hold our bags in their office while we waited for the room to be ready, and you get a welcome drink that is either a fresh daily juice or a Beer...
The restaurant RIGHT next door (away from the beach) has some great Aguachiles, highly recommend.
karina
We loved how nice the staff was. We loved the atmosphere and hospitality.
James J
This is a great beach location convenient to everything. The grounds were impecable with comfortable lounge chairs on the beach and inviting room porches facing the ocean. Very helpful, smart and friendly staff. Comfortable bedding. The rooms could use a dresser, however, there was insufficient options to keep clothes, etc. Stored and organized.
Diana
This is a very nice property. It is centrally located. The beach is small and there was a lot of what it seemed to be sea weed . So we were not able to enjoy the private beach. We went to a public one close by and it was pretty nice.
Denise
Well kept property. Staff works hard but Know that when you reserve, you must include everyone using room to see actual total cost. Cost for our \"room for four\" doubled from listed when we checked in with four people. Surrounding properties: vacant lot, motorcycle repair yard, and cul-de-sac by hotel's registration/entrance, all get busy. Not very scenic.
Frank
Perfect location on the beach. You can watch pelicans dive bombing for fish all day long. Sunsets are amazing. Included breakfast is very tasty. Staff is friendly and accommodating. There are a couple of good restaurants nearby within easy walking distance.
We did have some confusion around payment. The resort sent us an Expedia message (and email) that said the 1st night would be charged to our credit card. I trusted this was correct but when we arrived we were charged for the 1st night at the check in desk. I used my online banking app to double check that I wasn't being double charged. I wasn't so it all worked out. I recommend the resort take this statement out of their pre check in communication if they are not going to do it.
Other than that it was a wonderful stay.
We did have some confusion around payment. The resort sent us an Expedia message (and email) that said the 1st night would be charged to our credit card. I trusted this was correct but when we arrived we were charged for the 1st night at the check in desk. I used my online banking app to double check that I wasn't being double charged. I wasn't so it all worked out. I recommend the resort take this statement out of their pre check in communication if they are not going to do it.
Other than that it was a wonderful stay.
François
Nice hotel on the beachfront and well located vis-a-vis rstaurants. Internet service was good. The staff is nice and friendly, in particular in the restaurant. The only negative point I could make is regarding the restaurant which closes around 6 or 6:30 pm, whoch means no possibilities to have dinner.
Marcelo
Hermosa vista de la habitación \"superior\" (es piso 2 por escalera) Cama king súper confortable. Riquísimos desayunos con vista al mar. Playa del hotel con camastros aunque no es de las mejores. Está muy sujeta a la presencia de sargazo
Carmines
Staff was great. Restaurant only has about 4 tables. Food was great. Beach area is extremely small. If you’re looking to relax by the beach hope that no one else is there, other wise you’ll have to go someplace else because there’s no space. All beach chairs are made of wood, which makes it very painful after 10 minutes of laying down. Beds are really comfortable. Location is great since it is walking distance to every restaurant. Only about 10-12 minutes walking from the ferry pier, if you do not have big or heavy luggage. Orherwise, you’ll need to take a taxi because the sidewalks are practically nonexistent and make it very hard to walk with luggage.
Rafael
great staff
Rafael
love the staff here
David
Great hotel close to downtown so walkable. Staff was reallt friendly
Christopher
Love La Palapa, it’s great place to relax, enjoy the beautiful water and sun. The staff was super friendly and check in was easy. The room is perfect, no TV, A/C works awesome and the room has a balcony facing the water. On the balcony you will find a hammock and table perfect for chillin. The beach is a little rough from the shells. The temp of the water is perfect, if you walk off the property you will find tons of options for food and clubs. I would stay here again.
Daniel
Buena ubicacion. Buen desayuno y servicio en bar/restaurant. Buen cuarto con linda vista al mar. Atardeceres increibles.
Kimberly
Loved it!
eric
Beachfront view was amazing. It’s close enough to walk to all types of attractions but not too busy. The rooms are nice size, but TV is very small and very dated. Didn’t travel there for the room amenities so it wasn’t a problem, but worth mentioning.
Norma
I loved the hotel, the beach and the entire island. We had breakfast every day at the hotel restaurant, which was always delicious! The location is very centric and walkable to nearby stores and restaurants. The staff was always very attentive and helpful.
STEPHEN
My wife and I walked out of room for breakfast. Another couple was walking in front of us. He turned around angrily and said a very threatening statement to me. Don’t know why but he hates American. He continued to give me angry looks during breakfast. Never saw before and never talked to him. At that point, we went to the manager and wanted to leave and go to another hotel. They wanted to talk to him. Knowing my life felt threatened, and you never know how people react, I just wanted to leave and get my money back for the remaining days. The manager refused. We left anyway.
Armenak
The property is great! Great staff and service. Main access road is a bit dirty and needs attention. Not hotels fault!!
Easy access to plenty of food options!!
Easy access to plenty of food options!!
Location & surroundings
Beachfront Hotel La Palapa
Av.Morelos, 231, Holbox, Mexico
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Beachfront Hotel La Palapa
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