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Naj Casa Holbox

Cancun (and vicinity) · Mexico

Calle Hernán Cortés Entre Calle Canane Y Lisa, ..., N/AView location

9.4/10Excellent237 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Naj Casa Holbox

Featuring a restaurant for breakfast, outdoor swimming pool, garden and free WiFi, Hotel Boutique Naj Casa Holbox is located in Holbox Island, a 6-minute walk from Playa Holbox and 1. 9 km from Punta Coco. This 5-star hotel offers a concierge service and a tour desk.

The hotel has family rooms. Selected rooms also offer a kitchenette with a microwave, a minibar and a toaster. The nearest airport is Cancún International Airport, 75. 6 km from the hotel.

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With a stay at Naj Casa Holbox in Isla Holbox, you'll be within a 10-minute walk of Holbox Beach and Yum Balam Nature Reserve. This hotel is 0.2 mi (0.4 km) from Holbox Ferry and 0.3 mi (0.4 km) from Holbox Church.

Make yourself at home in one of the 27 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include luggage storage and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 35.19 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 007-007-002693/2025
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 200 to 300 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Yum Balam Nature Reserve 0.1 km / 0.1 mi
Holbox Ferry 0.4 km / 0.3 mi
Holbox Church 0.4 km / 0.3 mi
Main Square 0.4 km / 0.3 mi
Holbox Beach 0.5 km / 0.3 mi
Holbox Baseball Park 0.6 km / 0.4 mi
Whale Shark Pier 0.7 km / 0.4 mi
Holbox Letters 0.7 km / 0.4 mi
Paseo Kuka Beach Path 2.4 km / 1.5 mi
Punta Coco Beach 2.5 km / 1.6 mi
Bioluminescence Beach 2.7 km / 1.7 mi
Punta Mosquito Beach 2.7 km / 1.7 mi
Passion Island 3 km / 1.8 mi
Pajaros Island 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 27
  • Number of floors (annexe): 2
  • Twin rooms: 12
  • Quadruple rooms: 14
  • Family rooms: 1
  • hotel
  • MasterCard
  • Visa
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • 24-hour security
Show 5 more facilities & services
  • Terrace
  • Towels and bed linen
  • Restaurant: 1
  • Breakfast a la carteExtra charge
  • Deposit on arrival
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE CLASSICQUADRUPLE • CLASSICQUA.AS

    Photos are not available for this room type.

    Naj Casa Holbox

    QUADRUPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE POOL VIEWQUADRUPLE • DELUXE POOL VIEW • 1 Bedroom • 34 m²QUA.DX-VP
    QUADRUPLE DELUXE POOL VIEWPhoto unavailable5 photos

    Naj Casa Holbox

    QUADRUPLE DELUXE POOL VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 3–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-VP

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE POOL VIEWDOUBLE • DELUXE POOL VIEW • 1 Bedroom • 30 m²DBL.DX-VP
    DOUBLE DELUXE POOL VIEWPhoto unavailable6 photos

    Naj Casa Holbox

    DOUBLE DELUXE POOL VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VP

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Naj Casa Holbox

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Naj Casa Holbox

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Naj Casa Holbox

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Naj Casa Holbox

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEWAPARTMENT • POOL VIEWAPT.VP

    Photos are not available for this room type.

    Naj Casa Holbox

    APARTMENT POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Naj Casa Holbox

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE POOL VIEWAPARTMENT • DELUXE POOL VIEWAPT.DX-VP

    Photos are not available for this room type.

    Naj Casa Holbox

    APARTMENT DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH VIEWSFAMILY ROOM • WITH VIEWS • 1 Bedroom • 36 m²FAM.WV
    FAMILY ROOM WITH VIEWSPhoto unavailable5 photos

    Naj Casa Holbox

    FAMILY ROOM WITH VIEWS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 6–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    3 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.WV

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 34 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable6 photos

    Naj Casa Holbox

    QUADRUPLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 3–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Wi-fi
    • Toiletries
    • Desk
    • Minibar
    • Bathroom: 1
    • Microwave
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Naj Casa Holbox

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Naj Casa Holbox

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Naj Casa Holbox

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Naj Casa Holbox

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Naj Casa Holbox

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Naj Casa Holbox

9.4
Excellent
237 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
13 Apr 2026
Armando
Excellent all around
Friends
8/10
Excellent
22 Mar 2026
Dina
Pool and surrounding area is too small and people were putting their stuff on multiple loungers so there were no available seats at all during the week that we stayed. It was unfortunate because the beaches had a lot of sargassum and we were hoping to use the pool.
Family
10/10
Exceptional
01 Mar 2026
Emerson
Karina and the Hospitality team were amazing! Its a 7 min walk to the center of town and the beach.
10/10
Exceptional
23 Feb 2026
Randall
Very nice and new hotel. Large room, very clean, great pool and courtyard,
Partner
8/10
Excellent
03 Feb 2026
Terri Leann
We had a wonderful stay at Naj Casa Holbox. Our rooms were clean and well maintained. We had fresh bottled water privided daily. There was a coffee pot with coffee (1 pkg provided daily), a microwave, small grill, mini fridge, and hair dryer. Each room has a small deck facing the pool, and 2 xhairs and a hammock chair.

Staff were lovely! Friendly, welcoming and happy to help. Carina, who serves breakfasts in the morning and bartends in the afternoon is a real sweetheart. So welcoming and friendly- she really made our stay!

The food we had in the onsite restaurant was delicious as well.

I would recommend that the owners add stick on felt to the bottom of the indoor chairs, as the sound of the wooden chairs being scraped on the tile floors carries through out the rooms. This would really help decrease that noise.
Leisure Family
10/10
Exceptional
09 Jan 2026
MARC-ANTOINE
Bel Hôtel
10/10
Exceptional
21 Dec 2025
Walker
Great location. Friendly staff. Nice rooms and pool area. We had great housekeeping daily. Good breakfast on nice rooftop. Very glad we stayed at Naj.
10/10
Exceptional
03 Dec 2025
Cynthia
Very clean rooms, great staff, relaxing courtyard and cool breakfast area on the rooftop.
Leisure Friends
10/10
Exceptional
02 Dec 2025
Danielle
On arrival the door lock would not double lock. Within 5-10 minutes the maintenance man had completely fixed the door
10/10
Exceptional
23 Nov 2025
David
Very clean, excellent room with balcony overlooking pool. Attentive staff and service. Exceeded expectations
Leisure Self
10/10
Exceptional
27 Sep 2025
Eduardo Flores
Excelent location // staff supper friendly // they decorated my room for birthday celebration house keeping was beyond amazing second visit and we will be back soon!!
Leisure Partner
10/10
Exceptional
24 Sep 2025
Alexandra
Very nice hotel
Clean room with ac and mini fridge, bed were confortable, nice pool, very kind staff, good breakfast included
You can also get beach towel and iron
They have a fridge near the reception if you want to buy cheap bottle of water ( cheaper than the beach club and resto)
Pretty quiet around the hotel
5-7 mins from all restos and about 10 mins from the beach, no need of using the taxis
I would 100% recommend this hotel
Leisure Partner
10/10
Exceptional
20 May 2025
Orsat
Todo hermoso todo perfecto
8/10
Excellent
07 May 2025
Maria-Pia
Hotel is very clean, beautiful & modern. I stayed 3 nights. The breakfast included was a great value, and with options! My room was spacious, facing the pool and courtyard. It had a small fridge, sink, microwave,
coffee maker & panini iron. The pool is pretty but small, I didn't get to use it in the daytime much as there were families in it all day. It was nice to go in for a dip after dark, float and look up the stars.
I loved my patio with comfortable chair hammock.
Leisure Self
8/10
Excellent
30 Apr 2025
Anna Louise
I had a fantastic 6 night stay at Naj Casa! I’m so glad I decided to go with this hotel. It was perfectly walkable to the beach, to the main centre, and to the ferry. The room was spacious and clean, it was simple but had everything I needed. The balcony, kitchenette and smart tv were a welcome addition. The best part for me was the pool. It was nice alternating beach days for pool days. The loungers were super comfortable and they got great sun all day. Having the pool bar right there was handy as well! Would definitely return.
Leisure Self
10/10
Exceptional
19 Apr 2025
VICTOR
Me gusto muy limpio y bonito
10/10
Exceptional
18 Apr 2025
Dhoval

Fantastic hotel in Holbox

Fantastic hotel very close to the ferry and not too far from the beach. Friendly staff and excellent room service. Beautiful modern hotel.
Friends_and_family Family
10/10
Exceptional
11 Apr 2025
ELOISA
Great staff! Amazing and very clean room. Quiet & safe location. Pool and breakfast was also great.
Leisure Self
8/10
Excellent
10 Mar 2025
John
Decent stay for the price. Staff were very friendly and helpful. Clean big rooms. Great location just 5-7 minutes to the center and beach which was probably the best feature for me. The thing I didn’t like is my room was all the way at the end and there was no view of anything at all from the balcony. Also because I was so far that the WiFi did not work at all. I booked last minute and booked the cheapest room though. Overall good value for the money.
Self
10/10
Exceptional
03 Mar 2025
Kimberly
We had a great experience at hotel Naj. The staff are very welcoming and attentive from the minute you arrive till the last day. Our room was great, very spacious and clean.
10/10
Exceptional
22 Feb 2025
Christopher
Naj Casa Boutique hotel is very nice. I’m happy that we booked it. Our room was spacious and clean and included a microwave, a small refrigerator and ample plates, bowls and associated utensils. One liter of water per person was supplied each day. Toiletries were good as were the bath towels. We were given fruit juice and a face towel upon check in which was a nice touch. Front desk staff were excellent, check-in easy and we were shown to our room and given a tour of the features. Check-out was easy. There is a nice pool with loungers and daybeds and there is a nearby pool bar that serves drinks and food. Breakfast was available at a reasonable cost on the top floor overlooking the pool by polite and very nice staff. Food quality was excellent. The hotel is a 10 minute, easy walk from the ferry and an almost equidistant walk to the main beach, downtown, and beach bar area. All in all one of the most pleasant hotels that I have stayed in anywhere.
Leisure Family
10/10
Exceptional
11 Feb 2025
Lisa Rae
The staff here are amazing. They went above and beyond for our stay. The rooms were thoroughly cleaned every day. The restaurant serves good and affordable meals. They even gave me a surprise in my room for my birthday. I wouldn’t hesitate to recommend this hotel. It’s a quick 10-minute walk to the main square, so close but also far enough that it’s quiet in the evenings.
10/10
Exceptional
19 Jan 2025
Joanna
The hotel is conveniently located, close enough to town centre, but on a quiet street. The room was very spacious and had a large kitchenette with lots of cabinets, dishes, cutlery, small fridge and microwave. Our room was on the first floor and had a small seating area separated for privacy with lush greenery and easy access to swimming pool. The staff of the hotel were very nice and helpful. We enjoyed our stay there and would stay again or recommend this lovely hotel.
Leisure
10/10
Exceptional
19 Jan 2025
Verified traveler

Nice hotel

Nice new hotel within walking distance to everywhere (most are...it's a small island)! Nice to have a refrigerator, coffee maker, and toaster. The only thing on the negative side was that the pool was not very clean looking.
Partner
10/10
Exceptional
10 Jan 2025
MELISSA
Naj Casa is close to the action of the El Centro but far enough to enjoy peaceful rest from the beach music scene. About a 4 to 5min walk gets you to the center and another 2 to 3min beyond the center is the beach.
Outside of the hotel can be a little tricky navigating puddles and I can understand the rainy seasons could get frustrating. This is not Naj Casa's fault. You're visiting a sandbar NOT an island. Showing up with the expectation of paved roads will only hurt you.
Taking Hernan Cortes to Tiburon Ballena to get to the center and the beach was the easiest and driest route!
Adrian was very helpful with setting up transportation to and from the Cancun airport (door to door service) as well as arranging tours.
Karina provided relaxing massages and always had lovely a attitude and great suggestions for our island stay.
Mari carried my heavy bag up to our room without question.
All of the staff worked hard to keep the space clean and inviting.
Having a kitchenette with actual dishes, a mini fridge, coffee maker and a microwave made the room that much more cozy for sleeping in and enjoying leftovers.
The only negative is the hot water runs out fast in the shower! It was a good reminder to save water by turning off the shower while lathering.
My partner and I would absolutely return!
Leisure Partner
10/10
Exceptional
10 Jan 2025
Louis
Naj Casa was a great choice for my stay on the island. The property is extremely clean, well kept, and the rooms are impeccables. The staff at the front desk are super friendly and accommodating. The open air morning breakfast on the hotel roof top is a convenient way to start your day. The area restaurants, small retail stores, grocery markets, convenience stores, street vendors, beach clubs, etc, are all within walking distance from the hotel.
Leisure Self
10/10
Exceptional
31 Dec 2024
Ruth
This place was everything we needed and more. Walkable to everything, clean, the staff were super friendly. Beautiful room and shower with great pressure.

I would not hesitate to stay here again. Thanks for the hospitality Naj
Leisure Self
10/10
Exceptional
23 Dec 2024
Joce
We had the most wonderful stay at hotel naj, a beautiful poolside area full of plants to chill at. Super close to everything, amazing and helpful staff. Great showers with good pressure. We will be back!
Leisure Partner
8/10
Excellent
04 Nov 2024
LUCAS
Very friendly restaurant staff.
Leisure Friends
10/10
Exceptional
30 Oct 2024
Marino
Hotel was wonderful, the rooms very clean and very spacious, we love to stay there, very close to downtown and also quite allow you to relax, the pool are very nice !! Definitely a great place !!
Leisure Partner
8/10
Excellent
01 Oct 2024
Rosalia
Beautiful pool .
Leisure Self
10/10
Exceptional
26 Aug 2024
Guillermo
A very nice place to stay only 4 small blocks to the beach or 3 to 4 min walk.
The stuff is great and are server at breakfast Armando very nice guy.
Friends_and_family Family
10/10
Exceptional
06 Aug 2024
Jefferson
Beautiful relaxing hotel with a nice pool and beautiful rooms
Leisure Family
10/10
Exceptional
04 Jul 2024
Veronica
Nice rooms and very nice staff!
Leisure Self
8/10
Excellent
03 Jul 2024
Jennifer
This hotel was nice and the staff was great. I didn’t receive my free bottle of wine. Maybe next time. Would stay again. Close to the ferry and in walking distance!
Leisure Self
10/10
Exceptional
29 Jun 2024
Yester
Very awesome service one of the best chilaquiles I have ever had great experience overall very clean and friendly staff
Leisure Friends
2/10
Poor
27 May 2024
Verified traveler

Left in the cold....

Got left in the cold literally, called for my shuttle, walked to the area and no shuttle was there, called back after waiting for 20 min in the freezing cold at 2am, then she sent the shuttle again, not friendly or welcoming at all on the phone or in person... was supposed to get a free early check in with my gold status with hotels.com which was not honored and I was charged $75, so if you have gold status don't think that the things listed as perks actually will be... so tried to get help from hotels.com and they called the hotel and the staff just hung up on them... how professional... difficult to get any help, called multiple times to front desk and no answer, it's a busy place with maybe not enough staff for good service... the service at the restaurant was very good though, very friendly and the shuttles going into town and the train station were efficient... the driver at night also wasn't very friendly didn't even get out to greet me or help with my bag... would never stay here again as I didn't feel very welcomed...
Self
10/10
Exceptional
09 May 2024
Ella

Great hotel, would recommend

Really friendly staff, lovely pool and rooms with great air con. Clean and nice feel, quiet at night. 10 minute walk to the beach and 5 minutes to the town. Only complaint would be would be nice to have some umbrellas by the pool to provide more shade. Would definitely recommend
Partner
8/10
Excellent
22 Feb 2024
Killian
We really enjoyed our stay here and would highly recommend. Location is brilliant, just a 5 min walk from the ferry. The food at the hotel was really nice and you’re just around the corner from the Main Street. Staff were very friendly and helpful. They even offered us a bucket of ice for our wine (that we brought!). The pool was lovely - we spent the whole first day there. A good number of sun loungers and two outdoor beds to relax on. The bar service was brilliant too. The only negatives were that it was a little noisy - construction going on next door. We were only offered one room key and were told we would need to pay a 500mxn deposit for a second one. Also, the power/water cut out at random points during our stay. We would still highly recommend staying!
Leisure Partner
4/10
Poor
07 Feb 2024
Brad

Won’t stay here again

The actual hotel is fine. This is my 4th trip to the island but my first time staying at this property. Holbox always has an issue when it rains. The streets become muddy and there will be standing water in some places. However, Naj Casa had the whole street in front of the hotel full of disgusting water knee deep. We had two rooms booked. One for myself and my wife and one for my older father. His room did not have hot water. They attempted to fix it but could not. 4 days and no hot water. They offered to move him to a room on the second floor but we needed him on the first floor because he does not navigate stair well. Finally we lost power and water in the hotel. Losing power is always an issue on the island. However when it affects being able to flush a toilet it can really cause issues.
Friends_and_family Family
6/10
Pleasant
28 Jan 2024
Verified traveler

Clean but not much more positive

The location of the property was not ideal. It’s off the beaten path for travelers and wasn’t easy to get to after rain with flooded roads. The property is clean and well kept. The beds barely had more than a sheet on it and there was only 1 bottle of water provided which wasn’t enough for two people to have a glass and definitely wasn’t enough for coffee. The kitchenette was a nice feature in the room and the room was clean. Breakfast wasn’t until 8 and they wouldn’t provide anything earlier for us since we had to check out earlier than 8.
Overall was not impressed. Will not be returning to this property.
Friends_and_family Friends
10/10
Exceptional
13 Jan 2024
shelley

Perfect Stay

Amazing and highly recommended. Very clean. Conveniently local part way between the dock and the ocean. Able to walk to most places. Would absolutely return. All the staff were excellent.
Partner
8/10
Excellent
16 Dec 2023
Sheldon
Nice
Leisure Self
8/10
Excellent
16 Dec 2023
Sheldon
Excellent…however day hotel reception very bad but more than compensated by night reception
Leisure Self
8/10
Excellent
11 Nov 2023
Rodrigo
Nearby streets full of garbage and completely flooded. Not even local ATV “taxis” dared to pass through.
The hotel was very nice and clean, it’s such a pitty that the entire town is littered with garbage. I believe hotel owners and restaurants should take action over this, as it’s a terrible experience for visitors to sort your way through trash and mud-water
Leisure Partner
10/10
Exceptional
09 Oct 2023
Carlos
All streets flooded, hard to get to the hotel and downtown
Leisure Partner
8/10
Excellent
11 Sep 2023
Waleska
.
Leisure Friends
10/10
Exceptional
03 Sep 2023
Norma
Beautiful stay with my family we rent 2 rooms so clean very nice room as my brother recommend it he was a week before me i love the breakfast they cooked at the moment love the pool just a few minutes walking at the restaurants and bars and 5 min to the ferry bad thing i couldn’t stay for the 2 year anniversary they were cooking lobster 😢but see you next year for sure! And thanks for my wine! Love to stay there 😍🙏
Leisure Family
8/10
Excellent
02 Aug 2023
alexandra
Great small hotel. Staff were very nice. Breakfast was delicious! Bathrooms could be cleaner. But overall this is a great place to stay on Holbox. Convenient to everything. You can walk all over.
Leisure
8/10
Excellent
25 Jun 2023
Patrick
Very small hotel. Beautiful and well kept. Service is good and staff there are very kind. We could hear dogs barking in the street even late at night, but i thing its like that on the island everyweehre. Totally recommend this cute little hotel. Close to everything. 3min away from beach and the main street with restaurants and lounges.
Leisure Partner
10/10
Exceptional
18 Apr 2023
Erin
Our stay at Casa Naj was incredible and actually above our expectations!

Location - we loved that it was so close to the town, less than 10 minutes walking. But that it was not directly in the town, as it was quiet and peaceful to sleep.

Staff - they were so kind and helpful! Giving us recommendations and helping to schedule taxis and rides. Our flight was delayed, and we were chatting with the hotel on WhatsApp throughout our delays and they were helping us with transport. We are so thankful for this.

Amenities - the hotel has everything you need. Was great to have a beach towel service to not need to pack a towel, but have a fresh one for the beach every day.

Breakfast - the daily breakfast was quick and convinrent and very filling. The waiter staff up on the rooftop at breakfast was so nice too.

Pool area - nice pool! Clean area, perfect for relaxing after a beach day in the day beds.

We hope to be back to Naj one day!

Hope to be back again one day!
Leisure Friends
10/10
Exceptional
05 Apr 2023
Juan
El servicio fue excelente, los cuartos son muy amplios y limpios, la locación no es la mejor pero está bien. Esta como a 10 min caminando al centro y a la playa
Leisure Partner
10/10
Exceptional
31 Mar 2023
Jeannine
The room was spacious, the facility is small yet the pool is pleasant and with well kept furniture. The staff was lovely.
Leisure Self
10/10
Exceptional
16 Dec 2022
Mary Jo

Excellent Boutique hotel near the heart of Holbox

An amazing boutique hotel near the center of Holbox. The room was very clean and large with a small kitchen--which included a kitchen sink, fridge, and microwave. The pool was equally clean and had many chaise lounges available. The staff was super friendly and helpful. the main streets of Holbox we're within walking distance. We rented bikes though at the hotel and was able to go everywhere in the island easily. One work of warning:. Take the mud puddles seriously. They are more like quick sand. Avoid them!
Partner
10/10
Exceptional
10 Aug 2022
Irma
Nice
Leisure Family
8/10
Excellent
09 Jul 2022
Richard

Beautiful hotel , Lovely staff

We stayed at hotel Naj in room 19, on the second floor, street facing for 5 days in July of 2022. The room was spacious and extraordinarily clean. There is a mini fridge, sink and very basic kitchen ware available. Bed was extremely comfortable. Our king bed had 2 pillows and a top sheet only. Daily cleaning service was provided. Our cleaning lady was Violeta and she was amazing. Definitely a highlight of my stay. Front desk staff was friendly and helpful. They arrive around 7-730 am each morning and leave about 1030ish. Happily called taxis gave restaurant suggestions and greeted up kindly as we came and went. The only drawbacks of this beautiful establishment were the location and small water heater .
The location is near the ferry and a short walk to the center down a quiet street.! We, however, ended up down the beach for most of the time on the island. This was a 45 minute walk or a 5-6 minute taxi ride on some really bumpy streets. As for the water situation, the pressure was excellent but only gives you about 5 minutes of hot water. Definitely sufficient for 1 person but anyone after will be taking a cold shower . After a day spent in the heat that really wasn’t a problem for us but, definitely something to consider if you into warm showers. Overall a great stay.
Partner
8/10
Excellent
28 Jun 2022
Dale
Naj Casa Holbox is a nice hotel and good value for your money. The staff were accommodating and the rooms clean and new. I was initially worried about location, but everything in Holbox is within 10 minute walk.
Leisure Self
8/10
Excellent
27 Jun 2022
Verified traveler
Like the installations but not impressed with the surrounding areas and the proximity of the beach
Leisure Family
10/10
Exceptional
17 May 2022
Bonnie
We cannot say ONE bad thing about this hotel and our stay! We walked out of another one because it was bad and were so happy to find this hotel was as close to perfect as could be. Lovely large rooms with microwave and mini fridge, spotless and restful. We will return to HolBox and we will stay here again for sure.
Partner
10/10
Exceptional
26 Apr 2022
Chitzel
Great new property, very clean and well maintained.
Leisure Partner
10/10
Exceptional
20 Apr 2022
Saraana

Lovely hotel

We booked Naj Casa as a super last minute change to our honeymoon so was not expecting great things but was very pleasantly surprised. It is a 10 min walk to beach/5 min walk to the centre which was great for us as it meant no noise at night or in the early morning. The rooms are lovely and modern and the pool area is perfect for relaxing. I have no complaints about Naj Casa we had a lovely stay and would stay again!
Partner
10/10
Exceptional
03 Mar 2022
Francisco
Great experience
Leisure Partner
10/10
Exceptional
31 Jan 2022
Verified traveler

Beautiful property!

It's so lovely here- far enough away from the party area that it's quiet, but walkable to everything. I loved the dirt/sand streets with wandering neighborhood dogs. The room was beautiful- modern decor/finishes, comfy bed & pillows, with double sliding door to the pool/courtyard area. Small outdoor space at the room has a swing and a table & chair. It's simply lovely. Front desk girl was awesome- spoke very good english, was very friendly & knowledgable. (The other front desk people seemed indifferent and weren't super friendly.) THe loaction is less than 10 minute walk from the ferry, 10 minutes to main street/restaurants & the beach. I'd definitely stay here when revisiting.
Friends_and_family Friends
10/10
Exceptional
13 Oct 2021
Mirella
La propiedad es relativamente nueva por lo que las instalaciones están completamente cuidadas al igual que la decoración y comodidades. La atención del personal es muy buena realmente son muy amables nos ayudaban en todo momento ante cualquier duda. Sin duda regresaría nuevamente
Leisure Friends
10/10
Exceptional
25 Jun 2026
Omar
Excelente lugar
10/10
Exceptional
22 May 2026
Alfonso
Habitación nueva y limpia, buena atención del personal , cerca del centro , todo bien
Family
8/10
Excellent
18 May 2026
Andrea
Está muy céntrico, limpio y las habitaciones son amplias, sin duda me hospedaría de nuevo aquí. El único tema es que solo ofrecen desayuno y no hay más servicio de alimentos y bebidas.
Partner
10/10
Exceptional
15 May 2026
Maria
Great value for money! We were so comfortable at Naj that ended up extending our stay many times. All the staff members were friendly and always ready to help. Location is perfect: easy to walk to the centre, port, beach. I would happily stay here again.
Partner
10/10
Exceptional
09 May 2026
Jesús german
Fui la primera semana de abril y estuvo todo increíble, playa, bicicleta, atardeceres, una experiencia increíble, completamente sorprendido
Friends_and_family Family
10/10
Exceptional
01 May 2026
Janicie
Excelente servicio, todo el personal muy amable y atentos.. habitación muy limpia, 💯 recomendado, ya encontramos un hotel que nos hace sentir tan agradable que no te quieres ni urge.. 🤗.. el desayuno fue delicioso 😋..
Partner
10/10
Exceptional
26 Mar 2026
Margaux
La chambre était vraiment super avec vue sur la piscine. Elle était confortable, bien équipée et agréable.
Les lits étaient un peu petits et la chambre était mal insonorisée, nous entendions du bruit toute la nuit.
Hormis cela nous avons passé un excellent séjour !
Partner
8/10
Excellent
14 Mar 2026
Lotta
Fint fräscht stort rum. Skön säng. Vi trivdes väldigt bra.
Partner
6/10
Pleasant
28 Feb 2026
Louise
Personalen var okej. Rummet likaså. Överlag så var det bra.
10/10
Exceptional
27 Feb 2026
Mariana
La habitación impecable, la limpieza increíble; el personal muy amable. Nos gustó también mucho la ubicación muy cercano a todo.
Partner
10/10
Exceptional
25 Jan 2026
Kenny
Perfecto
Leisure Partner
10/10
Exceptional
08 Jan 2026
Gilian
5 stars boutique hôtel
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Fidencio
El personal muy amable
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Sandra
Reint, bra fasiliteter, god frokost med flere valg
Friends_and_family Family
8/10
Excellent
04 Dec 2025
Thorsten
Das Hotel ist zu empfehlen, Zimmer sind top, Bett bequem. Wer Frühstück von vorne herein bucht, kann zw. 4 verschiedenen wählen. Ansonsten gibt es was gesundes nur a la carte. Das haut Hotel ist schön angelegt, auch mit dem kleinem Pool in der Mitte. Allerdings dürfte der ruhig öfter richtig gereinigt werden und nicht nur den Schaum mit dem Käscher entfernen. Im großen und Ganzen kann man das Hotel empfehlen
Leisure Partner
10/10
Exceptional
05 Nov 2025
Manuel
Excepcional sus instalaciones y atención del personal
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Reidar
Todo muy bien excelente hotel
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
Valérie
L'hôtel offre un excellent service et hébergement pour un prix très raisonnable. Karina au bar et au restaurant nous a offert un service exceptionnel . Seul bémol, le restaurant ferme tôt le soir. Sommes tous nous avons adoré notre séjour et nous le recommandons chaudement.
Leisure Partner
8/10
Excellent
06 Sep 2025
Antonio
Las personas del hotel son muy amables en especial Karen la chica de desayuno con una gran actitud y buena atención.
Las camas no son comodas pero fuera de eso todo muy bien
Self
10/10
Exceptional
27 Aug 2025
ISELA
Tienen agua y café de cortesía, sandwichera y tostador, mini bar y utensilios para comer algo sencillo en la habitación. El jardín es muy bonito. Tiene hamaca y tendedero cada habitación. Funciona el aire acondicionado perfectamente.
Leisure
10/10
Exceptional
01 Aug 2025
alberto
nos recibieron con una botella de vino y la regadera del hotel increíble es el primer hotel que sale la agua a mi gusto y la piscina muy limpia y el personal muy agradable y servicial listo para mis próximas vacaciones en hotel casa naj
Leisure Family
8/10
Excellent
22 Jul 2025
Glenn

We hebben ontzettend genoten van ons verblijf. De locatie was perfect: op wandelafstand van het centrum, maar toch heerlijk rustig gelegen, waardoor we echt konden ontspannen.
De kamer was zeer proper en goed onderhouden, wat meteen een fijne indruk gaf.
Ook het ontbijt was een absoluut pluspunt – elke ochtend vers en heerlijk.
Kortom, een aanrader voor wie Holbox wil verkennen in alle comfort en rust.
Leisure Partner
10/10
Exceptional
08 Jul 2025
Samuel
Cuarta vez que me quedo aquí y no decepciona, lo único malo sigue siendo su deficiente servicio de wifi de ahí en adelante todo excelente
Leisure Friends
10/10
Exceptional
28 Mar 2025
Audrey

Séjour parfait

Séjour très agréable, chambre propre, personnel aux petits soins, piscine sympathique, assez à l’écart pour profiter du calme, assez proche de la plage
Partner
8/10
Excellent
06 Mar 2025
Maura
En recepción y restaurante excelente trato y servicio
10/10
Exceptional
28 Jan 2025
Viviana
El personal muy atento, Adrián nos recibió muy bien y nos recomendó cosas que hacer en la isla, desafortunadamente por el clima no pudimos hacer nada, lo único no tan bueno serían los alrededores, pero creo que así está toda la isla. Cuando volvamos a ir consideraremos a Naj como nuestra primera opción de hospedaje. Muchas gracias ☺️
10/10
Exceptional
22 Jan 2025
MIGUEL ANGEL
Hotel bueno sin llegar a excelente por el personal de recepción le dan prioridad al extranjero y hacen de lado al nacional
Friends_and_family Family
10/10
Exceptional
13 Jan 2025
Alejandra Rojo
El servicio por parte del personal es excelente
Leisure Partner
8/10
Excellent
05 Jan 2025
Karla
Al lado del hotel hay un terreno que esta completamente inundado, lo que genera plagas de insectos, estaría genial q
Leisure Partner
10/10
Exceptional
22 Dec 2024
Karla
Muy lindo y el personal muy amable
Leisure Family
10/10
Exceptional
09 Dec 2024
Zeke Mikael

Fantastic!

Very nice hotel! Excellent helpful staff!
Partner
10/10
Exceptional
02 Dec 2024
Joerg Peter
Everything
8/10
Excellent
25 Oct 2024
ADRIAN

Confortable y limpio

El hotel muy bien
Retirado de la playa a pie
Desayuno 200 pesos
Partner
10/10
Exceptional
24 Oct 2024
Annie Rokhaya
Agréable séjour. Personnel accueillant. Propreté.
Leisure Partner
10/10
Exceptional
12 Oct 2024
Anette
Jättefint hotell med supertrevlig personal. Fantastiska städerskor. Bra pool.
Partner
10/10
Exceptional
07 Sep 2024
Louise

go-to à holbox

Le personnel de l’hôtel est GÉNIAL, toujours prêts à répondre aux questions et demandes.
Très bien localisé et à 5min à pied du centre par des chemins accessibles même après de fortes pluies.

Petits points négatifs: la connexion wifi est très instable, pas idéal pour le télétravail ou netflix. aussi les chiens aboient dans la rue de l’hôtel très souvent pendant la nuit ce qui est désagréable pour les chambres situées de ce côté
Partner

Location & surroundings

Naj Casa Holbox
Calle Hernán Cortés Entre Calle Canane Y Lisa, ..., N/A, Isla De Holbox, Mexico

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Naj Casa Holbox

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