Name: Mayan Mittoz
Address: Calle Caleta Esquina con Palomino, SN, Isla Holbox, 77310, MX

10/10

Exceptional

28 Feb 2023

Alex

Stay here

Great hotel. Everything about it is great.

Self

6/10

Pleasant

13 Jan 2023

Dustin

The place was ok, cleaning staff was amazing and friendly.
But, the wifi never worked once the whole trip after multiple times asking to have it looked at. The resort is on the main road off the port and is super loud, starting very early.

Leisure Pet

6/10

Pleasant

05 Nov 2022

Hector

Nice little hotel but a little to far from the main strip.

Leisure Partner

6/10

Pleasant

24 Sep 2022

Verified traveler

Yucky and terrible service

Service is terrible. We had several nights and had to change rooms. The hotel instead of swapping us when the room was ready, made us check out, wait 4 hours and then check back in again. Instead of letting us stay in the room until the other was ready, or getting the other ready first? We stayed for a week and that was the treatment we received. In addition, the front desk lady sold us a tour for a certain hour then said it was an hour later than originally stated which was a time that didn’t work for us. We requested a refund, or a change for the following day and she said that wasn’t an option. The stated the only option was to swap for a different tour… one that was substantially more expensive. Thanks! Oh, and it was blatantly obvious that she was taking a cut for her own pocket from the tour company. As for the rooms, they’re very crammed, no towels were in the room Int’l we requested, only one pillow per bed and there was an empty tube of lubricant on the bed when we arrived-yuck! Great location if you want to be in the action (very very loud).

Partner

6/10

Pleasant

06 Sep 2022

Daniel

This hotel is dated and needs an update. Air conditioning unit leaked, was undersized for the space, and made the room so humid it was barely usable. Water pressure is so poor toilet would take hours to fill. But mainly, the wifi was so poor as to be unusable. Manager brought me my own router, which was nice, but it was a SIM-card based router, leading to the biggest issue: you can barely get cell service on the hotel grounds. This means you are essentially in a zone where your cell phone and data cannot work. So if you want to come here to unplug ENTIRELY, this is a great option.

Leisure Self

10/10

Exceptional

14 Jul 2022

Rocio

Denise was amazing!

Leisure Partner

6/10

Pleasant

28 May 2022

Verified traveler

The hotel is located very close to the ferry but on the opposite side of the island to where the beach is. This can be good and bad depending whether you want peace and quiet or party. The lively side is however only 10-15 minutes walk away or there are plenty of taxis to catch by the ferry area (be careful not to get overcharged as we got different quotes each time!).
The resort is pretty cute with a reasonable sized swimming pool. The room was not worth what we paid, there was no toilet tissue and the floors in the bedroom were not cleaned sufficiently. Also no daily cleaning of the room or enough foot towels to dry off feet before entering making the floor even dirtier. Overall the island is pretty overpriced for hotels but with some small adjustments to cleanliness and details for comfort this hotel could be improved. The man working evenings in the reception was helpful

Friends_and_family Friends

8/10

Excellent

15 May 2022

Francisco

Friendly staff

Friendly staff! basic hotel, middle of nightlife.

Business

2/10

Poor

18 Jan 2022

Ash

Staff was not at all helpful with requests .. and when arranging rentals ie bike they were more interested in their commission than providing us with the service

Leisure Partner

4/10

Poor

02 Jan 2022

Elisha

Na

Leisure Partner

10/10

Exceptional

22 Jul 2021

beatriz

It is a wonderfull island, friendly people and nice hotel

Friends_and_family Family

10/10

Exceptional

12 Jun 2021

Jazmin

Amazing experience!

I had an amazing experience at the hotel. In reality they have two different hotels. One near the port and the other one in downtown Holbox. I'm afraid of iguanas so, they offered me to move to the hotel in the heart of downtown so i did not have to see them. The hotel downtown was amazing. I got my own suite with a kitchen and everything. It was close to everything too. The only downside it is that because it is in the heart of Holbox at night it gets loud. In the other hotel it is quite and relaxing.

Partner

4/10

Poor

06 Jun 2021

Rolando

Bad service and overpriced hotel

Avoid staying in this property. It is expensive and service is poor. They did not provide shampoo nor soap because they forgot. Music at the lobby was very loud, horrible and they played all day long and it was quite annoying. Last but not least, internet service was horrible and we could not work online. Overpriced hotel. There are way better options.

Friends_and_family Family

10/10

Exceptional

18 May 2021

Joanna

Lovely simple hotel very near the ferry

Lovely simple hotel very near the ferry.

Self

10/10

Exceptional

11 Apr 2021

Mariana

Wonderful place!

The room was lovely amazing, we loved it!
Very spacious, comfy, fresh, the bathroom was on point, great water pressure, the bed had a cover to protect you from mosquitoes, the pool was beautiful and they helped us to set a decoration for our anniversary.

Walking distance 10-15 min to downtown, very safe and 3 min walking to the ferry!!

Flor was an amazing host, she took care of us 1000% she is very kind, nice and helpful, amazing human!!

Friends_and_family Family

8/10

Excellent

11 Mar 2021

Verified traveler

Beautiful hotel next to the ferry!

The most beautiful room during my backpacking journey through Mexico!
All the amenities, as well as a nice pool, however with a few roaches.

Self

8/10

Excellent

07 Mar 2021

Verified traveler

Beautiful hotel next to the ferry!

The most beautiful room during my backpacking journey through Mexico!
All the amenities, as well as a nice pool, however with the occasional cockroach.

Self

8/10

Excellent

01 Apr 2024

Sandra

Ningun comentario

10/10

Exceptional

25 May 2023

Itzel

¡Nos encantó! Mi niña y yo pasamos unos días muy agusto en este hotel. La alberca es grande y poco profunda, hay camastros, hamacas y una palapa que la verdad hacen la estancia aún más placentera.

Está a unos pasos de la estación del ferry así que fue super fácil llegar. También es fácil llegar al centro y a la playa cambiando, no tuvimos necesidad de tomar taxis, lo cual te ahorra mucho dinero.

Las chicas de recepción siempre fueron muy amables y nos explicaron todo sobre los tours.

La habitación está lo suficientemente espaciosa, con un baño y regadera lindos y aire acondicionado. Cada una tiene su propio Wi-Fi y a parte en el área de palapas también hay red. Nunca tuvimos problema de conexión.

En el día no nos salía agua caliente en la regadera (pero con el calor la verdad ni hace falta), por la noche sí había agua caliente. Desconozco por qué pasaba esto, pero no afectó para nada nuestra estancia. Me hubiera encantado que tuviera un frigobar, pero eso es lo único.

La verdad nos encantó. Cuando volvamos a Holbox, sin duda nos quedaremos allí de nuevo.

10/10

Exceptional

30 Mar 2023

Verified traveler

Gran estancia

Esta bien ubicado no tienes que caminar mucho para llegar al hotel eso es excelente, muy atentos y esta muy cerca del centro de holbox , y la alberca es un gran plus

Partner