Hotel Mayari Holbox

6/10

Pleasant

17 Jul 2026

Maria

Very good for a night…

Self

8/10

Excellent

09 Jul 2026

CARLOS ARTURO

El toilet no funcionaba bien.

Family_with_children

8/10

Excellent

30 Jun 2026

juan carlos

Buen servicio

Family_with_children

6/10

Pleasant

17 Jun 2026

Alejandro

6/11/26 NO ahy jabón de mamos NO ahy shampoo y el baño no servio por los 3 días tubimos que usar valdes de agua el de mantenimiento solo se hizo tonto , La señora de limpiesa muy amable

Friends

10/10

Exceptional

03 Jun 2026

Rosalia

Great

6/10

Pleasant

26 Mar 2026

Jacqueline

Remarkably quiet for its location!

Friends

2/10

Poor

27 Feb 2026

David

We were expecting a Premium suite with a kitchen
We got a room with no lamps chairs or dresser even
Towels were usually picked up by me and supposed daily cleaning sometimes happened but mostly not
No safe in the room as advertised.
The TV was good and the beds were comforta le .
We heard everone going by outside

Family

2/10

Poor

08 Jan 2026

Jayson

Upon entering the building the smell of sewage is strong. There are no lobby bathrooms. The one common bathroom is on the rooftop and is not serviced. Our room was in poor condition. The AC did not function properly and did not maintain temperature. The TV did not function properly and would not operate. The interior bathroom light did not work well as it was too dim to see in the mirror. There was not hand soap in the bathroom. Bathrooms are not connected to a window nor do they have a fan. I think that is why the building and rooms smell so bad. The screen door to balcony was torn and not functioning so with the AC not working we could not keep the door open to allow fresh air in without mosquitos coming in. We were there over a holiday weekend and they drastically increased their rate and it was definitely not worth the price. Maybe worth about 40$/night. No breakfast included. No water filling opportunities. Get used to dogs barking on the streets and 4 wheelers ripping around fast on the island. The bed was ok but only one thin sheet was provided. The beach is cool to walk along on the island though.

Leisure Partner

8/10

Excellent

12 Dec 2025

Pablo

Average overall.

Leisure Partner

8/10

Excellent

17 Nov 2025

Daniel

Staff were very nice. Nice hotel with good amenities such as pool. And nice rooms.

Leisure Partner

2/10

Poor

12 Aug 2025

Victor

this place is not good for family's

4/10

Poor

06 Aug 2025

ana

Not liked at all.

Leisure Family

10/10

Exceptional

01 Aug 2025

Alma

Nice and clean

10/10

Exceptional

10 Jul 2025

Jairo

This property is very well kept. The staff is constantly attentive to their guests and offer a list of activities that you can schedule through them with the option to either pay cash or with cc. Very nice property overall.

Leisure Family

10/10

Exceptional

30 Jan 2025

Geo

El hotel está incleible, la señorita de la recepción fue de gran ayuda y todo el personal del hotel estuvo incleible.

4/10

Poor

09 Jan 2025

Omer

There was no running water for a day. Very unfortunate

Leisure Partner

10/10

Exceptional

06 Jan 2025

Verified traveler

Muy buena opción

Me cancelaron el hotel que ya tenía reservado y qué bueno porque encontré este por el mismo precio y mucho mejor. La habitación super amplia, regadera con muy buena presión y agua caliente. La playa está a 10 minutos caminando. Todo muy bien.

Friends_and_family Family

4/10

Poor

04 Jan 2025

Chaxxiraxi

No warm water, hard as a stone bed, not even a blanket. No towels in the room at 8 pm. Very noisy hotel. Been in Holbox 3 times. There are better hotels with the same price.

Leisure Family

8/10

Excellent

15 Nov 2024

Rosalia

Is a small hotel
very pretty , stuff is nice and helpful,
A lovely rooftop pool and the rooms are pretty spacious…

10/10

Exceptional

29 Aug 2024

Gary

A great value and location.

Leisure Self

4/10

Poor

11 Jul 2024

Timothy

It was fine for the price

Leisure Family

6/10

Pleasant

03 May 2024

Jose Rodrigo

Cheap rooms, nice workers, but lot of problems

There was no towels inside the room. it was a glass of soda inside the washroom, so I am not sure if the place was clean. The drain of the shower was clogged, and also it looks that someone did the room half of it. And left it as it is. The ac stop working at midnight. There is nobody after 11pm. So nobody can help you. I told them about the towels they brought them the next morning, and also the maintenance guy show up at 11am tk repair the ac.

Partner

8/10

Excellent

06 Jul 2023

Daniel

The hotel was nice. I did not have any towels during my 2 night stay. The pool was out of service. The owner was very nice.

Friends_and_family Friends

2/10

Poor

01 May 2023

Grecia

All the bad reviews were right! The front desk guy and girl were so rude and don’t care about customers. The room didn’t have a fridge, no toiletries, AC not working properly and they had NO RUNNING WATER. Toilet, sink, shower had no water for a whole day. No one at the front desk was available to help. Run fast from this place. I left after one night, I was booked for 5 nights but could not stay any longer. This is the worst experience I’ve ever had with a hotel.

Se creen que son la gran cosa los dos chicos de enfrente. Creo son hermano y hermana, no son nada educados! No son nada!

Leisure Self

2/10

Poor

22 Apr 2023

Shelly

We had No WATER for 2 days

The hotel is very disappointing. We checked in on Thursday April 20 and had no problem. Friday we got up in the morning and there was no water. We asked the front desk and we were told they were working on it and it would be on in a little while. It was a little inconvenience but we were going to the beach so we left. We came back around 5:00 and wanted to shower before we went to dinner. Went to our room and still no water. We were a little upset but we're assured the water would be on soon. Long story short, the water never came back on. We realized too late that the water would not be on so it was too late to move somewhere else. The toilet didn't flush we couldn't was even our hands. Needless to say, this is by far the worst place we have ever stayed. We are on a bus right now and we feel, look and smell disgusting. I want a refund because it's very unsanitary and something no one wants to deal with on vacation.

Partner

10/10

Exceptional

29 Mar 2023

Guilherme

Perfect option

It’s so close to the ferry and super easy to go to everywhere just walking. I didn’t use bike or club car.

Self

8/10

Excellent

24 Feb 2023

Alexander

Great roof top pool.

Self

2/10

Poor

30 Jan 2023

Verified traveler

The pictures speak for themselves.

Partner

6/10

Pleasant

29 Dec 2022

Verified traveler

Great location, lacking basic amenities

The hotel was decorated beautifully and the staff were very kind. However, there were no towels in the room, only sheets (no comforter) on the bed, and the hot water was very sporadic. The pool was also not available due to water problems. The beds were very uncomfortable as they were hard as rocks. It was in a favorable location though and it was a quick walk to the ferry, beach, and centro.

Partner

4/10

Poor

14 Nov 2022

juliana

We arrived and they informed us that they had no water. They can open the water only at certain times of the day but they don’t tell you when. The girls at the desk were nice and we only stayed one night because once we went to the room, the sink in the bathroom was were dirty. Also, the beds are not very comfortable.They definitely need to take care of this place and fix many things around. It should not be called a hotel given that it looks more like a hostal.

Leisure Partner

6/10

Pleasant

14 Aug 2022

JAVIER

a walk in the mud

you can hear everything in the halls rooms are small, beds are hard, im ok with that, Holbox does not have streets of asphalt, it is rainy and you will get the place dirty w/mud, but the beach is wonderful,

Friends_and_family Family

10/10

Exceptional

06 Jul 2022

Arturo

It was really nice place and poor wifi doesn’t work very well but overall. It s really nice

Leisure Friends

2/10

Poor

03 Jul 2022

Jorge

anything

Leisure Family

2/10

Poor

11 Jun 2022

saul

This is a really bad hotel. I booked for three nights, and I could only stay for one. The restroom had a leaking from the roof, water was leaking over the toilet, the wall besides had black mold, and the floors where dirty. I asked to be moved to another room, they had no towels, no toilet paper and the place is very noisy. I asked for a refund on the two remaining nights, and they refused to refund.

Friends_and_family Family

10/10

Exceptional

30 Apr 2022

Vanessa

I enjoyed my one night stay here. Low cost and convenient.
It is walking distance to the beach and also a quick 10 min taxi ride to the AMAZING Mosquito Beach! It is also walking distance to all of the bars and restaurants. Both of the front desk ladies were polite and welcoming. Would definitely stay here again, my only regret was not being able to swim in the rooftop pool due to not enough time but it was also clean and inviting.

Leisure Friends

8/10

Excellent

08 Mar 2022

Lynn

Very nice rooftop pool and deck.

Leisure Partner

10/10

Exceptional

02 Mar 2022

Brittany

Beautiful property mix of modern and true to area origins
Staff is super kind and helpful

Leisure Partner

8/10

Excellent

17 Jan 2022

Sam

Beautiful decor with room for improvement

Beautiful decor and very helpful staff. Good location and facilities. We had an issue with the cleanliness of the room, particularly the bathroom/toilet (and even when we asked only certain visible areas were cleaned). The bathroom floors were dirty (hairs and other stuff) throughout the duration of our stay. The pool also doesn’t look too clean up close. Easy fixes can be made if the rooms are checked after being cleaned, and towels and linen is checked for big stains before being left in rooms.

Partner

8/10

Excellent

14 Jan 2022

Daniel

Great value

Leisure

6/10

Pleasant

13 Jan 2022

Yasmin

There are better places out there

The building is not maintained despite being what appears by photos and in person as relatively new. The pool is green because they don't run the pump! The lounge chairs are broken and they don't provide beach towels. Tiles are lifting, toilet seat is too small for the toilet, toilet paper holder is loose, hot water doesn't always work, the internet worked on one floor for one day out of our week at this hotel. In Mexico you are not always able to flush toilet paper so you put it in the waste, they left bags of smelly waste next to hotel rooms overnight... Nasty, especially with COVID being spread airborne. They are also not responsive by phone, email or messaging... They never responded to any of my contacts, including the time we got locked out. They only give you one key. Other than that the bed was nice and the balcony small but good.

Partner

8/10

Excellent

13 Dec 2021

Jeffery

Decent stay. Staff was great. Beds uncomfortable

Had a decent stay at Hotel Mayari. The reception staff were great. Alexis and Valentina were very polite and friendly, and Alexis offered us many suggestions of places to eat, which were very helpful.

The rooftop pool is nice and there is space to lounge in the sun.

The bedrooms are nice and spacious. There is a small patio as well.

The biggest complaint it the bed and pillow. Both are extremely uncomfortable. Very hard mattress and the pillows aren't remotely soft.

The power went out several times while we were there, and the hotel apparently ran out of water at some point. I completely understand that it is an island, and the power will go out from time to time, but I've never been on an island that ran out of water for a shower.

All in all a decent stay. Certainly not horrible. And for the price, it was worth it.

Partner

8/10

Excellent

29 Nov 2021

Verified traveler

Good value

Modern hotel, competitive price, friendly reception team with a nice rooftop.

Partner

8/10

Excellent

18 Nov 2021

Zachary

Solid Stay At Hotel Mayari

Overall we had a solid stay at Hotel Mayari. The girls at the front desk were very kind and helpful throughout our stay. The rooms are a solid size for their price and I loved that the room featured a small balcony. The only drawback was that the beds were pretty hard, so if you are someone that is sensitive about sleep conditions that might affect your stay. To end on a positive the location is nice and quiet Holbox can get quite loud on the main strip with music, parties, and UTV vehicles, so the location (5 min walk from the attractions) meant that the evening was nice and quiet when you call it an evening

Friends_and_family Friends

10/10

Exceptional

04 Sep 2021

Yoselyn

Staff was friendly

Leisure Family

8/10

Excellent

25 Jul 2021

Verified traveler

Very cute hotel, staff was available when we needed them. The pool on the roof was a nice retreat after a day at the beach. The only thing that was a thumbs down was there were no blankets on the bed. I think that they did this so that people would use the AC less.

Leisure Partner

10/10

Exceptional

16 Jun 2021

Trang

Great stay

The staff was very friendly. The rooftop pool was amazing and the bedroom was clean.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2021

Verified traveler

Do not hesitate to book

Amazing experience. The hotel is really close to the beach and any eating facility since Holbox is really small. Even if you go out at night you can walk back to the hotel with no hassle or nothing to worry about. Room was spacious and clean, bathroom and shower were perfect, the Internet signal wasn't really strong but then I realised it was the same all over the island. I had to telework so they offered me to use the office for better connectivity but it was OK as I needed to be online at 3 am and the connection was stable then. Veronica, the hotel manager, gave me great tips on places for fine lunch and chill out. Everybody was really friendly and the price was absolutely reasonable, I would definitely stay again!

Self

10/10

Exceptional

19 Jul 2026

Antonio

Excelente lugar cerca de la playa cuenta con alberca y el personal es muy amable.

Family_with_children

6/10

Pleasant

16 Jul 2026

Nancy

Los dispensadores de jabón no funcionaban correctamente, en la ducha 1 dispensador de jabón líquido para cabello y cuerpo, el toallero se cayó y no lo repararon, el piso está en malas condiciones, el internet falla mucho, después de las 11 de la noche no hay quien ponga orden con las personas que hacen escándalo, en este caso eran extranjeros. No había frigobar ni agua embotellada como indican en su página, ni toallas para manos.

Family

8/10

Excellent

07 Jul 2026

Brenda Isabel

Se comentó en recepción sobre una falla en el grifo del lavabo del baño y una filtración en la pared que dejaba con agua la habitación y como sugerencia un tapete para cuando salen de la regadera para evitar accidentes.

De ahí en fuera todo lo demás muy bien.

Partner

6/10

Pleasant

19 Jun 2026

GUSTAVO

El hotel está en buenas condiciones, el personal de recepción con mala actitud no resuelven los problemas que se reportan.

No hubo agua caliente en una de las 2 habitaciones que reserve, jamás tuve solución.
No hubo agua potable 1 día en el hotel no tienen un plan de contingencia para este tipo de contingencias.

Family

10/10

Exceptional

08 Jun 2026

MARCIAL

Todo súper excelente !!

Self

2/10

Poor

06 May 2026

Anaelle

No tuvimos agua durante un día entero y no nos dieron ninguna solución!

Friends

4/10

Poor

06 May 2026

Christopher

Algunas de las recepcionistas muy despotas y cero atentas.
El hotel se quedó sin agua todo un día y no lo solucionaban. El aire acondicionado no enfriaba.

Partner

8/10

Excellent

23 Apr 2026

Sahily

Habitacion amplia con un balcon y luego estuve en otra con frigobar la cama y el las almohada comodas y el aire le funcionaba muy bien

Partner

4/10

Poor

19 Apr 2026

Carlos

El aire acondicionado bien. Nunca hubo spa ni ningun servicio . Solo un lugar para dormir y tu compras. Tus productos para el baño porque no te dan nada . Lleva tu sabana para dormir a gusto porque no te dan .

Partner

8/10

Excellent

07 Apr 2026

Jorge

Estuvo agradable la habitación para dormir estuvo bien

Family

10/10

Exceptional

07 Apr 2026

JESUS ANGEL

Lugares muy bonito, se encuentra muy céntrico todo es muy limpio. La atención es muy personalizada, tiene una vista muy bonita, tiene servicio Internet y una alberca muy agradable en terraza

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Alberto

En general todo está bien.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Angel

.

10/10

Exceptional

08 Mar 2026

Elizabeth

Personal amable, habitaciones limpias

Family_with_children

8/10

Excellent

25 Feb 2026

Carmen

Habitación limpia

Partner

8/10

Excellent

05 Feb 2026

Yolanda

Habitación limpia y confortable.

Personal amable

10/10

Exceptional

18 Jan 2026

Cynthia Guillen

Recepcion muy amable

4/10

Poor

09 Jan 2026

Norma Patricia

Necesita muuuucho mantenimiento en general

Leisure Partner

10/10

Exceptional

20 Nov 2025

Angel

Todo bien

10/10

Exceptional

17 Nov 2025

Sujeil

Excelente personal

Leisure Partner

4/10

Poor

02 Aug 2025

Maria Ines

No cumplio con las espectativas que muestran las imagenes. Muy basico.

10/10

Exceptional

24 Jul 2025

MARIA

TODO ETSUVO DE MARAVILLA. LO RECOMIENDO

Leisure Family

10/10

Exceptional

24 Jun 2025

Jesus

Todo muy bien, el hotel y la habitación me gustó muchísimo, todo limpio y seguro, tiene un rooftop muy bueno, y todos los que trabajan aquí súper amables, lo recomiendo bastante.

Leisure Self

10/10

Exceptional

14 Jun 2025

ADRIANA

El hotel muy agradable y el personal muy atento

Leisure Family

8/10

Excellent

28 May 2025

EDER MANUEL

La limpieza de la alberca no era muy buena.

Leisure Partner

10/10

Exceptional

24 May 2025

Viridiana

Propiedad muy cerca del centro. Básica para dormir . El personal muy amable.

Leisure Family

10/10

Exceptional

03 Feb 2025

AZUCENA

Me gustó mucho el hotel, el personal muy atento , disponible y amable

6/10

Pleasant

29 Jan 2025

Jose

Ruidos todo el tiempo

Pues el Hotel se ve fisicamente bien el gran problema es el ruido, pareciera que tiene paredes de papel, todo absolutamente todo se escucha: las voces, las risas, los murmullos, las pisadas, si se cae algo, los estornudos, los portazos, sin exagerar todooo como si lo tuvieras a un metro de distancia hace muy complicado el descanso! El internet es malo no tiene buena señal y eso que estabamos relativamente cerca de la recepción

Partner

10/10

Exceptional

28 Jan 2025

Alejandro

Super

8/10

Excellent

05 Jan 2025

Diana Laura

En el hotel

Tiene buena ubicación y fácil de localizar, las personas son realmente muy amables y accesibles, en la habitación las sábanas son muy ligeras y la cama no tan cómoda, no hay tapete en el baño y eso hace que haya agua en todo el baño, pero creo que está bien por el precio, solo tomar en cuenta los detalles 😌

Partner

10/10

Exceptional

03 Dec 2024

Lenira

Personal amable

Leisure Family

10/10

Exceptional

03 Nov 2024

Uriel

Siempre a Holbox me hospedo aquí, súper recomendado!!!

Leisure Partner

10/10

Exceptional

27 Oct 2024

José Guadalupe

Hermoso lugar.!!!

Friends_and_family Family

8/10

Excellent

16 Oct 2024

Maria Leonor C

Las instalaciones son limpias: pero por las noches dejan sola la recepción y puerta pro copal de acceso abiertas sin seguridad.
Al llegar recepción te ofrece refrigerador para guardar alimentos, sin embargo, y aunque existe una puerta de acceso y control al área de refrigerador y cocina, se comen lo que dejas y les vale un rábano darte una explicación

Leisure Family

8/10

Excellent

24 Sep 2024

Gustavo

Muy buena hubicacion! Pequen̈o pero acojedor..y cerca de todo.

Leisure Partner

10/10

Exceptional

18 Sep 2024

RENE GERARDO

Cómodo,seguro y cercano a restaurantes y a 5 minutos del mar

Leisure

10/10

Exceptional

15 Aug 2024

Victor

La atención fue de maravilla y muy amables

Leisure Friends

8/10

Excellent

09 Aug 2024

Sandra

El hotel muy comodo y limpio, a super precio y el personal super amable.

Leisure Family

10/10

Exceptional

12 Jun 2024

Katia Yareni Guadalupe

Excelente para disfrutar la isla a pie

10/10

Exceptional

23 Apr 2024

Omar

Todo excelente

Leisure Family

8/10

Excellent

15 Apr 2024

Rocío noemi Villavicencio

Falta de agua en el hotel por 2 días,y su alberca necesita limpieza

Leisure Friends

6/10

Pleasant

10 Apr 2024

Juan Carlos

La Ventana que da al balcón que da a la calle está rota, no cierra y me preocupaba dejar mis pertenencias en el cuarto en ese estado.
La Tv no tiene buena recepción.

EN general mi estancia cumple para lo que yo requería, con excepción de los dos puntos antes mencionados.

10/10

Exceptional

03 Apr 2024

Margarita

Excelente , es la cuarta vez que ahí
Me hospedo

8/10

Excellent

27 Mar 2024

Alberto

Lo único malo es que el hotel tiene mucho ruido con sus huéspedes ya que la misma arquitectura del hotel hace que sea ruidoso, deberían hacer más incapie en que en todo momento se guarde silencio

Friends_and_family Friends

10/10

Exceptional

25 Mar 2024

Santiago

Excelente servicio, excelente habitación todo muy cómodo

2/10

Poor

25 Feb 2024

Soila Guadalupe

No alcance el ferry y no logre llegar 🙁😭😭

10/10

Exceptional

11 Feb 2024

JORGE

Un lugar cómodo y limpio, de fácil acceso

Leisure Partner

2/10

Poor

30 Jan 2024

Julio Cesar

Mal servicio

Estuvimos 2 dias, la habitacion era sencilla, todo lo que pasa a fuera se oye, las sabanas estaban sucias, no habian toallas cuando llegamos, sallimos a pasear y pedimos que hicieran la limpieza en la habitacion, al regresar colo colgaron las toallas donde pudieron, la cama medio la acomodaron, ni las almohadas compusieron, no tenia jabon para bañarse. Y lo peor de todo es que solicitamos factura y nos salieron que por haber hecho la reservacion por la plataforma de hoteles no nos podian facturar, en fin que la experiencia fue muy mala.

Friends_and_family Family

8/10

Excellent

18 Jan 2024

monica hernandez

Lugar aceptable solo para dormir, falto agua en la mañana y en la noche., personal amable.

Leisure Partner

10/10

Exceptional

10 Jan 2024

Alejandro

Saludos a Serafín

Personal muy amable. El cuarto limpio y cómodo. Nos encanto el perro Serafín, mascota del hotel.. Super Cool.

Friends_and_family Family

2/10

Poor

29 Dec 2023

Francisco Javier Ramirez

Este hotel hahaha sido el peor hospedaje de mi vida, tenia 2 habitaciones y éramos 7 huéspedes y no nos habia toallas, desde las 3:30 pm que llegamos hasta las 9:30 de la noche solo nos pudieron conseguir 3 toallas para todos, no habia agua en l deposito del baño, lo reportamos y lo repararon hasta las 10:00 pm, y no habia ahua suficiente para bañarse se indica qué tienen agua en las habitaciones y frigobar y no es verdad

Leisure Family

2/10

Poor

26 Dec 2023

Elias

Llegamos al hotel y nos dijeeon que estaba cancelada nuestra Reservacion.

Leisure

4/10

Poor

29 Oct 2023

Óscar

Tuvimos un problema con una habitación se tiraba el agua del baño lo comentamos a la recepción y en toda la estancia no lo solucionaron. Y 2 días 2 no tuvimos agua en la habitación.

Leisure Family