Name: La Palma Holbox
Address: Canané con Calle Gerónimo de Aguilar, Holbox, 77310, MX

10/10

Exceptional

14 Jul 2026

Martin

Agréable, situé près du centre on a eu un excellent sejour

Family

10/10

Exceptional

21 Jun 2026

Mindy

We stayed at La Palma on vacation for a week. It was perfect! The grounds were well kept, and the staff were super friendly. The location was perfect. We walked everywhere wth no issues. The pool was perfect and quiet. Definitely recommend!

Family

8/10

Excellent

17 Feb 2026

greg

Staff

Partner

10/10

Exceptional

04 Jan 2026

Cynthia

Staff was super friendly and helpful

Leisure Family

10/10

Exceptional

23 Dec 2025

Tammy

Jonathon at the front desk was so super friendly & helpful.

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Eduardo

Staff was amazing

Leisure Partner

6/10

Pleasant

06 Dec 2025

Mariella Denisse

We stayed for 4 nights and room was not cleaned during our stay.
Staff was courteous, located walking distance from the center Holbox.

10/10

Exceptional

28 Oct 2025

Pablo

We had such an amazing stay in La Palma. The rooms are quite spacious. Clean and bright. The staff was friendly, helpful and over all wonderful. The pool was great to dip in to after sunset. The interior of the hotel is lit up beautifully at night. Centrally located close to any amenity or restaurant on the island and 3 blocks from the beach. Definitely recommend it and will hopefully soon be back. Thank you La Palma!

Leisure Partner

10/10

Exceptional

15 Oct 2025

Agustin

Excellent service. The staff is very friendly and cooperative.

Rooms are spacious and comfortable.

I would definitely return again and again.

Love La Palma hotel!

Partner

10/10

Exceptional

28 Aug 2025

Vanessa

It wa great!

10/10

Exceptional

11 Aug 2025

Olga

Close to everything

Leisure Family_with_children

8/10

Excellent

08 Aug 2025

Edgar

Bedroom and living room are spacious and great air conditioning.

Leisure Family

10/10

Exceptional

02 Aug 2025

Mayra

Super nice area, staff was very helpful. Kids enjoyed the pool very much . They offer coffee in the morning and a refill water station .

Leisure Family

10/10

Exceptional

15 Jul 2025

Kristie

I absolutely LOVED this hotel. The room is so big and clean.

10/10

Exceptional

24 Jan 2025

Sylvia

Remote Retreat

A great location to stay in Holbox, just far away from the main square to be quieter, but still only a 2-3 min walk away from it. Spent some time working remote, and the wifi worked great, and even reached to the open air roof. Front desk staff was helpful, and the rooms were clean and comfortable

Self

10/10

Exceptional

11 Jan 2025

Issamar

This hotel was more than what I expected. I got more of an apartment than a room. It had a a big living room. The bed was very comfortable and had many pillows. The room and common areas were clean. The pool area was nice and rooftop was amazing for sunrise and sunset. Staff was very friendly and helpful with my questions. It’s 4 blocks from the beach and 2 blocks from the central area.

Leisure Self

10/10

Exceptional

07 Jan 2025

Verified traveler

always love staying here. more towels and more hooks would be great but absolutely will come back.

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Mark

Clean, basic accommodations close to the town square. We would stay there again.

Leisure

10/10

Exceptional

06 Dec 2024

Erin

Great for familes

We truly appreciated the Family Room. Two nice and comfy bedrooms with 3 beds total, a massive living and dining area (no stove but with microwave and big fridge). It had very hot water in the bathroom and the pool was old but wonderful. In general it’s dated but functional and nice. I do with they provided more utensils and plates in the family rooms. This would make a big difference. We left some behind for the next family, which hopefully will be helpful.

Friends_and_family Family

10/10

Exceptional

08 Oct 2024

Marlena

Very nice hotel, great location, great staff, would love to come back! Thanks for everything!

Leisure Self

10/10

Exceptional

20 Aug 2024

BRITT

Clean, well maintained, super comfy bed, pool area great, rooftop for sunset amazing and aircon and book out blinds amazing 10/10

Leisure Partner

10/10

Exceptional

24 Apr 2024

Sami

Loved it

Leisure Friends

10/10

Exceptional

17 Mar 2024

amjad

The hotel is consistently clean with fantastic cleaning staff who do a great job every day. I had a wonderful week-long stay, sleeping well each night thanks to the blinds on the windows and the quiet atmosphere in my room despite its proximity to the pool. The front desk always had someone available, and there was fresh water to drink (although it was slightly warm) along with a fridge in every room.
The hotel is super close to downtown, restaurants, and there's an awesome Restaurant serve pizza and taco joint right across!

Leisure Self

10/10

Exceptional

27 Dec 2023

Cristian

Beautiful hotel, staff is very very nice and helpful. Very natural vibe and is close to restaurants & a short walk to the beach. We would definitely stay here again. The hotel is maintained very well and the rooms are large and spacious.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2023

Alexis

Really lovely property in a a great location near the centre of town and an easy walk to the beach and ferry. Staff were helpful and friendly, the room exceeded expectations and was very spacious and comfortable. The grounds are beautiful and lush with a great pool. Would absolutely stay again!

Leisure Partner

10/10

Exceptional

23 Nov 2023

James

There is nothing we did not like. Super hosts...!!! You really are their guest. The rooftop has a good view of sunset, although awesome view of sunrise. If you're seeking a great stay at a boutique hotel, easy to walk everywhere to enjoy Holbox and experience cultural living, Do Not Miss the chance to stay here. It's everything you could ask for

Leisure Partner

2/10

Poor

01 Aug 2023

MIRNA

The entire property and furniture needs a desperate upgrade. Everything is ages old, in addition, the staff is lacks customer service and hospitality service with guest. Never again will stay.

Leisure Partner

10/10

Exceptional

27 May 2023

Teresa

This is a basic hotel, but great value. Rooms were spacious, bed was very comfortable, pool area was nice. Check in and check out went very smoothly. Great Taco place across the street. Far enough from the busy part of town for it to be quiet at night. Close enough to get to the action. Note that the light on the ac is bright, so if you need complete darkness bring an eye mask.

Leisure Partner

2/10

Poor

09 May 2023

Alex

Avoid at all costs!!!! No electricity or running water for 3 days of this trip which is nearly half. Could not even flush the toilet, could not shower, no A/C and no wifi.Had heatstroke and could not cool down in the room with A/C when it was 34 degrees. Had booked this hotel with wifi so I could continue to work and lost 3 days earnings due to the power cuts. When asking staff what was happening they would laugh and pretend they couldn’t speak English or just say they didn’t know what was happening. They have tried to say this was an island wide fault when friends staying at various hotels and villas on the island all had water and power that we had to go and use. Hotel refusing to give any refund for the 3 days affected as they say it happens constantly - this is not mentioned anywhere on their website or Expedia and was not mentioned to us upon checking in. Please book a different hotel in Holbox to avoid your trip being ruined as there was plenty of ones that still had electricity and water and more helpful staff.

Leisure Partner

10/10

Exceptional

02 May 2023

Grecia

Thank you to all the staff for the warm hospitality. The room was excellent. Great A/C, TV channels, spacious bathroom and the pool was nice. House keeping did a great job as well. I loved that the location was only two blocks from everything that was needed. A special shout out to the receptionist at the front desk, she’s so sweet and made me feel at home. Thanks again!!

Leisure Self

10/10

Exceptional

12 Apr 2023

Verified traveler

Nice place a few streets back from the beach

I had a room with a bedroom and kitchen area, which was huge. The room was very tastefully decorated and comfortable. The pool area was a little disappointing as it rarely got the sun, hence I never saw it used by guests.

Self

8/10

Excellent

10 Jan 2023

Seth

Overall very good value, the room was very spacious and clean. The bed was extremely comfortable also! The A/C worked amazing and the staff very friendly and welcoming. The only complaint I have was that the bathrooms by the pool were very dirty. Though I believe it probably is not the norm based on the cleanliness of the property and rooms, pool included. The hotel is about a 5 minute walk from the beach and the town square. The Wi-Fi was OK at best, which is normal in Holbox, a remote island. It makes for a great place to relax and enjoy the Island and disconnect from everything at home.

Leisure Partner

8/10

Excellent

09 Jan 2023

Matthew

Clean, Comfortable, and Safe

Super friendly staff. Big rooms. Hot water was inconsistent, but that's Holbox. Safe location and very close to center of town and beaches.

Friends_and_family Family

4/10

Poor

26 Dec 2022

Marco

Great place actually!
But they try to get money for a key I dropped as I was rushing to the ferry at 6am, my son dropped the key in the dark as there was no light at all I thought they would find it but said they didn't! Which seams very sketchy!!! And try to charge me for this!!

Leisure Family

10/10

Exceptional

01 Dec 2022

Heather

Love this property!!

We love staying at Tropical Suites by MIJ! It is our go to hotel on the island when we bring our 9yo son. We get our own bedroom and he gets to sleep on a pull out sofa, which he loves!
The rooms are HUGE so there is lots of space for our luggage without it getting in your way.
Air conditioning works great!
Pool was nice for the kids after a long day at the beach.
Location us PERFECT!!!! Easily walkable to town square.

Cons:
Only thing i would want is somewhere to put a rental bike! They don't allow bikes past the front door. But having a little area for people to put a bike to lock up inside the property would be beneficial.
There is space to park a golf cart outside the front door which is nice.

Friends_and_family Family

10/10

Exceptional

28 Nov 2022

ivan

Hotel ideal para HOLBOX, las habitaciones grandes y limpias, al alberca basica sin tanto lujo y las fotos que presentan de la alberca estan en su mejor ángulo. La amabilidad de las personas priceless, te la pasas muy bien.

Leisure Family_with_children

10/10

Exceptional

31 Oct 2022

RICARDO

Property is quiet and about 5 minutes away from the main area/center. A great place to relax and get some good sleep without all the noise from the center.

Leisure Partner

10/10

Exceptional

06 Sep 2022

Jonathan J

Very good value for money, I would recommend this hotel for families as the big rooms are spacious and have all the amenities needed for a wonderful stay at Holbox.

The only downsides would be the breakfast menu, I guess it could be improve. Furthermore, be aware of you are travelling with elderly people as even though is very close to downtown the roads can get tricky and might cause discomfort.

Overall a wonderful stay! Thank you for your hospitality!

Leisure Family

10/10

Exceptional

21 Aug 2022

Jose

Carlos, porperty manager, and his staff are awesome people and always willing to help. They always welcome you with smile and provide you with a great service. The hotel is conviently located few blocks from the beach and kept very clean and in really good shape. We would be back anytime. Thank you

Leisure Family_with_children

4/10

Poor

26 Jul 2022

Sandy

This is the only hotel during this 38 day travel that wouldn’t allow us to pay you directly. Our airline changed our flight. We contacted you and them directly. He insisted we pay him and said you never contacted them. He also charged us several hundreds more in tax fees from your quote. Carlos I believe is his name put us on the 3rd floor where they were doing construction right over our bed. The ceiling material fell into our eyes. Another manager moved us next door to the maid service area where it smelled like sewage. Our entire experience there was terrible. They completely ripped us off and did not represent your company well.

Leisure Partner

10/10

Exceptional

29 May 2022

Mónica

¡Me encantó! Fuimos una familia de 6 personas y la habitación tenía espacio suficiente para todos. Nos sorprendió. La habitación tiene una cocineta equipada con su refrigerador, tarja y horno de microondas. Gracias a eso pudimos evitar gastar fuera y preparar snacks para llevar a la playa. El personal fue muy amable en todo momento. Definitivamente, es un lugar al que volveré.

Leisure Family

10/10

Exceptional

25 Apr 2022

Verified traveler

4 great nights in Holbox at Tropical Suites

The room was brilliant, the air con worked perfectly throughout our 4 night stay. The lady on reception was fantastic and recommended places go visit and when to go. The only thing we would suggest to improve this place is the water quality of the pool, we chose not to swim at the hotel but this was no hardship as there are amazing beaches within walking distance.

Partner

8/10

Excellent

07 Apr 2022

Ben

Lovely staff and clean property. A 4 min walk to the centre of the town and just out of earshot of late music so perfect location.

Leisure Partner

6/10

Pleasant

01 Apr 2022

Jesus

Just a clean place to stay a few blocks away from Main Street. Over priced for what you get I think.

Leisure Self

8/10

Excellent

12 Feb 2022

Mark

Underwhelming but comfortable

Unfortunately we arrived on Holbox in the rain so nowhere looked great. The hotel is OK - big rooms but very dark and no extras eg hairdryer, cups, glasses etc ( although there is a kettle and microwave). Good shower. Amenable staff.

Partner

10/10

Exceptional

01 Jan 2022

Carlos

La atención que nos dio Raquel del front desk fue excepcional. Hace falta más gente como Raquel en el sector turístico.

Leisure Family

8/10

Excellent

13 Nov 2021

Verified traveler

Good value for money option on Holbox

Very spacious rooms and extremely comfortable beds. Hotel is in a good location on the Island and a decent value for money option. Walk to the main beach in just a few minutes. Hotel has a nice terrace but missing loungers, plants and chairs to improve ambience and increase its usage.

Partner

10/10

Exceptional

15 Sep 2021

Kat

Great, spacious , comfy rooms.

Really enjoyed the hotel. Rooms are huge for 2 people. The bed was also really comfy. The pool was great. Location good and quiet. Only downside the AC didnt work well.

Partner

10/10

Exceptional

08 Sep 2021

Eric

Good for the price

Hotel was decent size and priced well. Clean and comfortable. Internet wifi could be faster though.

Self

10/10

Exceptional

18 Aug 2021

Beatriz

Great hotel pick!

The hotel was very well located, far away enough from the city center to be quiet but close enough to walk to everything no problem. The room was very spacious and clean. The staff was very friendly and they gave great recommendations for tours and restaurants. Would most definitely come back here.

Friends_and_family Family

10/10

Exceptional

31 Jul 2021

Verified traveler

The staff was very friendly and helpful, the accomodations very nice and complete, great location! I will definitely stay there again.

Leisure Self

2/10

Poor

28 Jul 2021

justino

Bad hotel don’t stay

My stay was terrible everything is a mess I got charge extra $300 dollars for taxes I’m still waiting for a response from the hotel to see what this extra charge is and nothing I guess is for taxes that what they told my wife..pluss the hotel is nothing as show in the pictures unless you want to sleep with scorpion spiders on you room you can see the scorpions in you roof of the room no maid to clean you room pluss the air conditioner didn’t work at all I will not recommend to stay here to anyone unless you want a bad experience this will ruin you trip.. trust me on this

Friends_and_family Family

10/10

Exceptional

19 Jul 2021

Verified traveler

I love this place, everybody is so nice

Leisure Family

6/10

Pleasant

16 Jul 2021

Giovanni

Floor was dirty. Even after I repeatedly asked to have it cleaned, it was not cleaned properly. This leaves one wondering what else in the room was not properly cleaned.

Friends_and_family Family

8/10

Excellent

02 Jul 2021

Randy

Great stay

The stay was great! It’s close to the city center and the room was quiet. Only bad thing was that we found some blood stains in the bed sheets.

Partner

10/10

Exceptional

24 Jun 2021

Verified traveler

The customer service was amazing from front desk to the roof top breakfast!!! Loved the room, clean and beautiful

Leisure Family_with_children

10/10

Exceptional

13 Jun 2021

Verified traveler

I was impressed and surprised! My room as VERY ample and spacious, the A/C (a priority for me) very good and cold! Linnens and pillows of the quality of the best hotels 5 starts I satyed in the USA, running water softened, handcrafted doors,and several details in precious woods from the region and a view on the top level second to none. The pool while on the small side was clean and well maintained. While there are a few unexpected things, I attribute it to the fact that the property is new and so may be the owners/administrators. I had not trash can and other minor things but where promptly corrected by a very friendly and corteous staff. I loved the room 302 on the second level, but this is not a handcapped accessibe place. I do not see that as a negative, its just the nature of the property. All in all is a wonderfule place, a great price and a great location. I will go back tomorrow if I could.

Leisure Partner

10/10

Exceptional

04 Jun 2021

Verified traveler

The service provided by Erica the receptionist. She is one of the best receptionist I ever met she is very professional.

Leisure Family

10/10

Exceptional

03 Jun 2021

Verified traveler

Excelente servicio muy limpio! Recomendable

10/10

Exceptional

27 May 2021

Verified traveler

Excellent hotel, very clean, nice Pool, friendly staff

Leisure Family

8/10

Excellent

22 Apr 2021

Verified traveler

Nice and clean, we really like the settings .well come back without a doubt

Leisure Family

10/10

Exceptional

07 Apr 2021

Verified traveler

Perfect!

Friends_and_family Family

10/10

Exceptional

29 Mar 2021

Ryan

Awesome place

Amazingly located and super nice. Couldn’t have stayed at a better place.

Friends_and_family Family

10/10

Exceptional

05 Jan 2021

Verified traveler

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Leisure Family

8/10

Excellent

08 Dec 2020

Verified traveler

Great service from hotel's staff. Wifi could improve at rooms

Leisure Friends

10/10

Exceptional

30 Jun 2026

EVELYNE ADRIA

Choco nos atendió excelente y sus recomendaciones fueron de mucha utilidad un buen lugar para descansar mientras conoces la hermosa isla de Holbox

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Aurélien

Chambre propre, grande avec table et frigo, personnel sympa et disponible, très jolie piscine, offre de messages de dernière minute.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Alejandra Taide

El hotel está muy bonito y tiene buena ubicación ya que está cerca del centro. El personal del hotel es super amable y atento. La piscina es profunda y se puede nada super bien. Buena limpieza.

Family

6/10

Pleasant

02 Feb 2026

Meybod

We stayed at La Palma Holbox for four nights, and while this property has the potential to be a five-star stay, it ultimately falls to a three due to several avoidable small details. The location is undoubtedly its strongest asset, perfectly situated close to both the town center and the beach. However, the experience was dampened by the management's choices; cleaning only occurs every third day for \"environmental reasons\"—which felt more like a cost-cutting measure—and the floors were noticeably dirty at check-in. Even after cleaning, the floors felt sticky, likely from too much cleaning product or reused water. The rooms themselves are large and include a kitchen, but we were surprised to find no cutlery or basic essentials provided without having to specifically ask for every single item, which made the stay feel quite cumbersome.
The amenities also felt a bit \"budget,\" such as providing a single liquid soap meant for both hands and the shower. While the pool was shaded and didn't feel particularly clean, the proximity to the ocean does help compensate for it. Service was a mixed bag; Jonathan at the front desk was fantastic and gave us some excellent local restaurant recommendations, but the female receptionist seemed far more interested in her phone and friends than assisting guests.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Yareli

LO UNICO QUE MEJORARIA SERIA UN AREA PARA NIÑOS EN LA ALBERCA, YA QUE ESTA MUY PROFUNDA PARA ELLOS.

Leisure Family_with_children

6/10

Pleasant

08 Dec 2025

Silvio

Limpeza poderia ser melhor e vazão do vaso sanitário muito ruim, talvez seja um problema da ilha.

10/10

Exceptional

15 Sep 2025

Evelyn Danae Olivares

Excelente experiencia en el Hotel La Palma. Las instalaciones se encuentran en buen estado, bonitas, con habitaciones equipadas con aire acondicionado y una piscina siempre limpia. El personal es muy amable y accesible el cual te dan recomendaciones de lugares para visitar. La ubicación es inmejorable, a pocos pasos de la playa y con un ambiente seguro por el día y las noches. Como recomendación, sugiero revisar cuidadosamente las instalaciones al momento del ingreso.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Jose

.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Carlos Manuel

EXCELENTE

INCREÍBLE la habitación, la verdad le tenía poca fé ya que era mi primera vez en holbox y veía muchos malos comentarios en varios hoteles y al final me decidí por la Palma y no me arrepiento en lo absoluto, será mi hotel a partir de ahora cada que visite holbox, es céntrico ya que caminando esta a unas cuadras del centro, enfrente esta un restaurante con pizza deliciosa y te lo llevan hasta tu habitación, la cama super cómoda, cuenta con agua caliente, wifi, frigobar y para calentar agua, la habitación que renta contaba con dos aires acondicionado asi que la habitación siempre estaba fresca el baño cuenta con ventilador le da un plus! La piscina es grande y super a gusto puedes estar nadando ahí. En general vale la pena tu estancia.

Partner

10/10

Exceptional

09 Sep 2025

Viviana

Buena

Leisure Self

10/10

Exceptional

02 Sep 2025

ALMA

Excelente servicio, atención amable y habitación equipada con cocina, equipo para calentar agua, microondas y comedor. Perfecto para grupos grandes.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

NARCISO

Si un hotel muy bien ubicado a dos cuadras del centro de holbox
Limpio ordenado su personal muy atento
Regresare

Leisure Family

10/10

Exceptional

25 Aug 2025

VANELY

Es la tercera vez que me hospedo aquí y siempre me gusta mucho. La cama es muy cómoda y la alberca está perfecta.

Leisure Family

10/10

Exceptional

23 Aug 2025

Jacqueline Ixchel

Excelente estancia para toda la familia, las camas muy cómodas , el mobiliario excelente, huele un poco a humedad pero es un sitio que se encuentra en la playa y es comprensible, la piscina muy agradable, y la atención genial . Buena ubicación, lo recomiendo 💯 ,

Leisure Family

8/10

Excellent

22 Aug 2025

Alexia

Bien, piscine agréable, réception parfaite avec de bons conseils de la part de l’hôtel. Avons réservé via l’hôtel l’excursion de bioluminescence, bien.

Leisure Family

10/10

Exceptional

26 Jul 2025

Victor Hugo

Una muy buena experiencia.

Leisure Family

8/10

Excellent

05 Jul 2025

Aída

Exlente ubicacion, la habitacion cln frigobar y cafetera...y el hotel me gustaron mucho, lastima que estaban reparando la piscina, lo demas 👍 bien
Por las mañana ponen cafécito y tienen agua para consumo libre

Leisure Family

6/10

Pleasant

25 Dec 2024

Sine

Check-in service good.
All in all ok place, you got what you pay for under usd 100,- per night.
Pool very cold.
The place need some investment to be in top shape.

Friends_and_family Family

8/10

Excellent

23 Dec 2024

Ariadna

La propiedad está bastante bonita, es limpia, aún que no pasaron a hacerme el aseo las primera noche que estuve ahí. Todo el tiempo estuve en contacto con Emmanuel el chico de recepción, estuvo al pendiente de mi llegada y me hizo varias recomendaciones, siempre muy atento y muy amable!
Lo malo es que el baño a veces no baja agua y una vez se nos tapó (no echamos papel ni nada) , por otro lado la terraza está bonita pero bastante descuidada estaría padre que la arreglaran y que ofrecieran desayuno o snacks :)

Leisure Partner

10/10

Exceptional

10 Dec 2024

Fernanda

Tuve una estadía increíble. El destacado fue el servicio del equipo del hotel, siempre atentos para dar recomendaciones, solicitar taxis y, en general, muy amables. Estuve viajando sola y me sentí muy acogida. Las instalaciones también están súper lindas, todas las habitaciones con vista a la piscina. ¡Sin duda, volvería!

Self

10/10

Exceptional

25 Nov 2024

Rosa Maria

Excelente opción de hospedaje en Holbox

El hotel es muy bonito, se ve justo como en las fotos! La habitación amplia y cómoda. El baño muy amplio y limpio. La cama muy cómoda, dormimos muy bien. La ubicación está genial, llegamos caminando del muelle donde llega el ferry en 8 minutos aprox.
Personal muy amable.
Excelente relación calidad-precio. Me gustó mucho!

Friends_and_family Family

4/10

Poor

24 Nov 2024

Edgar

El lugar no es malo para una o dos noches básicas, la piscina sucia y descuidada, NO esta como la venden en las fotos, se rescatan las chicas de limpieza muy lindas y haciendo su trabajo .. el tema fue el último día pedí más tiempo para salir, pregunté obvio el costo y lo pague sin tema, a los minutos yo estando en la playa instalado me mensajeó el encargado para decirme que había cometido un error era el doble de lo que me había cobrado “ era casi lo que valía una noche completa y solo requería 3 horas para cuadrar mi salida de la isla “ argumentando que el era nuevo y el gerente le comento que sino regresaba en ese momento y pagaba sacarían mis cosas ya de la habitación, siendo las 11:30am en teoría aún era mi habitación, no tenían porque entrar a ella, que pasara por ellas recepción y para no tener temas termine pagando pero no regresaría jamás al hotel ..!

Leisure Self

10/10

Exceptional

02 Nov 2024

Giorgio

Amazing place for the value with very friendly and helpful staff.

Leisure Friends

10/10

Exceptional

21 Oct 2024

Fabiola

Nos encantó el hotel, rodeado de vegetación, muy bonito, limpio y bien cuidado. La piscina es de excelente tamaño, y las habitaciones son increíblemente cómodas.

Desde el primer momento, Emmanuel nos brindó una atención excepcional. Llamé antes de nuestra llegada, y él se mostró muy amable y servicial. Hizo los ajustes necesarios para que pudiéramos quedarnos en una habitación familiar sin necesidad de cambiarnos al día siguiente, lo cual fue un detalle que realmente apreciamos.

Además, nos permitieron ingresar al hotel antes de la hora del check-in y pudimos disfrutar del área de la piscina mientras tanto.

La habitación fue perfecta para nuestra familia: muy amplia y cómoda, como un departamento completo con dos habitaciones, baño, sala, comedor y cocina. Éramos cuatro, pero fácilmente caben más personas. Las camas y almohadas eran extremadamente cómodas, incluso los sofás cama nos sorprendieron por su comodidad.

En el rooftop, se puede disfrutar de una vista espectacular de la isla, y tienen un librero con platos, vasos, y otros utensilios que se pueden usar en la habitación, lo cual fue un plus.

Tanto Emmanuel como Nayeli estuvieron siempre atentos a nuestras necesidades, respondiendo todas nuestras dudas con una actitud inmejorable.

Sin duda, volveremos en nuestro próximo viaje.

Leisure Family_with_children

10/10

Exceptional

20 Aug 2024

Miriam

Stanza molto grande e spaziosa. Letto comodissimo. Personale disponibile.

Leisure Partner

10/10

Exceptional

15 Aug 2024

Jose Alberto

Tengo un detalle de un cobro a estoy verificando, de todo lo demas bien

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Virginie

Lit King très confort !
Chambre très spacieuse !
Hébergement très typique, et accueil chaleureux

Friends_and_family Family

6/10

Pleasant

19 Jul 2024

Jesus Martinez

Incumplió con nuestra reservación, reserve una habitación doble en planta baja y nos la cambio por 2 sencillas en 2 piso

Leisure Family

10/10

Exceptional

20 Jun 2024

Verified traveler

Très bon hébergement.

Très content de notre séjour d’une nuit entre amis!
L’hôtel est très bien situé dans le centre de l’île, la piscine est très agréable, les chambres sont confortables et surtout le personnel est très sympathique. Je recommande vivement cet hôtel!

Friends_and_family Friends

10/10

Exceptional

06 Jun 2024

MIGUEL

Excelente

10/10

Exceptional

01 Jun 2024

Guadalupe

It's a great property.
I would love to come back to Holbox and Tropical Suites will be my option to stay again.

Leisure Self

8/10

Excellent

11 May 2024

Ester

Prima accommodatie maar voor de prijs weinig faciliteiten (geen ontbijt, geen bar).

Wel superlieve gastvrouw.

Leisure Family

10/10

Exceptional

29 Apr 2024

Nicolas

Sublime hotel: tout est parfait.

Hotel exceptionnel et magnifique. L'architecture de l'hôtel est très soignée, avec une décoration de très grand goût.
Les chambres sont extrêmement confortables, biens équipes, propres et vraiment très calme. Nous avions besoin d'un frigo et la resposable à fait son possible pour nous donner une chambre avec frigo, sans suppléments.
La responsable de l'hôtel est d'une grande gentillesse et amabilité, elle nous a fait sentir comme à la maison.
La nuit, L'agent de sécurité est très sympathique.

Partner

10/10

Exceptional

18 Apr 2024

Jesus

excelente ubicación y excelente lugar, solo punto de mejora la limpieza de la alberca pero de ahi en mas todo perfecto

Leisure Family_with_children

10/10

Exceptional

07 Apr 2024

GONZALO A

Excelente lugar a un precio súper accesible