Holbox Deluxe Apartments

10/10

Exceptional

01 Jun 2026

Lilian

El apartamento no estaba en la locación que anuncian en la página se encuentra totalmente en otra distinta locación para tener acceso a el restaurant en la mañana para el desayuno. Tienes que caminar igual para tener acceso a la piscina. Tienes que caminar hacia ese otro lugar el que realmente está anunciado en la página pero el lugar está muy bonito muy limpio. Hubiera estado al 100% si pusieron los detalles específicos en la página. Pero todo el personal muy atento, las personas de la cocina, el chef, los meseros, mis respetos para éllos. Si están buscando un lugar tranquilo calmado este es perfecto

Family

10/10

Exceptional

07 Aug 2025

Cheryl

An absolute gem!

We rented the 3 bedroom unit for our group of 7 and it came with a private rooftop area. Beds were so comfy, breakfast was basic and good, pool area was beautiful. It is about a kilometre from the busy Center of town. We enjoyed walking all around the island, but there are plenty of taxis if walking isn't your thing. There is a really nice beach a block away. Had a small kitchen that had the basics and we cooked a few dinners. We liked the quiet location and it's situated between town and Coco Beach. Staff were all wonderful and helpful- they booked our whale shark trip and it was perfect!

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Dennis

Our stay for a family of four in the superiors apartment was wonderful. The

10/10

Exceptional

24 Mar 2025

Daniel

Deluxe apartments is a beautiful little gem, nicely nestled away from the downtown, but within walkable distance. The host and staff are very personable, welcoming, speak English, and are diligent at making sure that your needs are met. They are very accommodating, and respond quickly when any question or concern is raised. The unit we were in was decently equipped, and staff responded positively and quickly when we pointed out a few omissions. The bed was very comfortable and the large balcony surrounded by greenery was a great place for our morning coffee or afternoon board games. There is good water pressure and plenty of hot water, and the air conditioning and ceiling fan, provide the perfect amount of climate control for the room. The pool area is a nice little oasis that is very well maintained, and remains nice and refreshing through the day thanks to an abundance of palms providing some shade from the hot afternoon sun. The included Continental Breakfast is standard fare, but a more elaborate breakfast is available for a fee. The complex is within walking/hiking distance to Punta Ciricote, Punta Coco, as well as the main beach leading to the amazing sand bars. Highly recommend this little gem if you want to be close to town, but want something more serene and quiet for the evening/nights.

Leisure Partner

4/10

Poor

10 Feb 2025

Cheryl

Pros: beautiful pool, public areas, shade, proximity to ocean/beach, dining options, cook was fantastic for paid breakfast and lunch. Free options were very basic but sufficient and tasty.
Cons: no information given at check in, terrible housekeeping and we tipped every day-found cockroaches in the cupboards on day 8 and had to ask 3x to have the kitchen sanitized after they sprayed bug spray, 10 day stay and sheets only changed once. No blender or toaster in room as shown. Also so many travellers with large families staying above us and rooms are so noisy- we were woken up before 6 am daily.
Front desk was not helpful with anniversary plans, bookings, or our concerns. At the end a lady front desk agent was wonderful but too little too late. We did not have high expectations -just wanted clean and friendly service. Would not return!

Leisure Partner

10/10

Exceptional

25 Jan 2025

Kathryn

The apartment was lovely and staff were very friendly. Due to transportation, we arrived an hour before checkin, and they allowed us to use all the facilities including the pool until our room was available. Excellent communication throughout our stay.

Leisure Family

10/10

Exceptional

20 Jan 2025

Karl

This is an Amazing place. The Staff truely go out of their way to please. Walkable distance from town. The beach is just a block away. The pool is nice and clean. Cute basic breakfast and good coffee. Our deck had a private dip pool. Quiet and peaceful. Bikes to use. 10/10.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Sandra L

About a 30 minute walk to town by way of beach, roads flooded due to rainy season & Huracán Helene. They have an insight small cafe to get breakfast and lunch including great fries and burgers. Just a few minutes walk to beach and there’s a cafe Del Mar that sells food, smoothies, beer & cocktails, very good. Staff is extremely welcoming and helpful. They will arrange taxis for you. Areas are kept very clean. We experienced Hurricane Helene category 1 during our stay. This hotel is well prepared with a generator and water. We even had wifi throughout. They made us feel safe and kept in constant communication about procedures for island/hotel. We loved this place.

Friends_and_family Family

8/10

Excellent

10 Sep 2024

MANUEL FRAGOSO

Good location, friendly staff very attentive and quick to respond at any need ( store our luggagr a couple of hours when leaving property) and in general a very overall nice stay but it’s the attention to details that need to be taken care:
-music too loud since 8 am till 8 pm.( some of us come here to rest, it’s a beautiful peaceful environment, don’t ruin it, put your music by the kitchen, at a low volume and it will be fine
-Rooms need to be cleaned to perfection before guests arrive as well as every time cleaning is done any other day.
Not enough kitchen utensils and way too small ( frying pans are a joke the size) I booked particularly this apartment to cook for my kids some mexican delicacies and I was not able.
-room was very nice but it needs some maintenance ( paint in some walls is falling, door lock in slindiing door needs to be replaced ( wood where lock attach is literally gone , we couldn’t lock door, thankfully maintenance man came ASAP and fix it momentarily)
-VIP SILVER member perk shall be waiting for us when we arrived and not given to us after complaining that room needs cleaning ( under the beds was very dirty)
Nobody mention at time of booking that continental breakfast was offered so I brought coffee and bread.
A nice stay that could have been a 10 if little details were taken care of.

Leisure Family

10/10

Exceptional

17 Jul 2024

Melissa

This was our second trip to Isla Holbox. The apartment was close to the beach and town. Room was confortable and had everything we needed. Air conditioning was cold. The complimentary breakfast offered each morning was a nice way to start our day. Be sure to bring mosquito repellant. We went through 2 cans in 6 days. There were many flooded roads which made walking a bit of an obstacle course. I saw several locals with rubber boots to their knees to navigate the flooding . Be prepared and wear appropriate footwear. Beautiful beaches and friendly people. We made the decision our final 2 nights to leave the island in anticipation of Hurricane Beryl and mive inland. We were sad to go, but it was the best decision for us.

Leisure Partner

10/10

Exceptional

16 May 2023

Juan

We really recomend this place and for sure we back

The place was beautiful and paceful, al staff was friendly and ready to hear us.
On our welcome Juan explain all about the hotel and arroynd island, Don Jose fix the key o our room, and the amazin guys to the Restaurant Gabriel and Marcelo bring us the fantastic Food and service.

Partner

8/10

Excellent

22 Apr 2022

Roxana

My family of 5 (2 adults, 3 children) spent a week at Deluxe Apartments Holbox. Overall, we had a nice stay and would recommend it.
Pros:
1. Excellent location, one minute walk from the beach.
2. Staff was helpful in arranging transportation to and from the airport, and arranging a COVID test prior to our departure.
3. The apartment was clean and safe.
Cons:
1. The pictures on Expedia show the terrace on the roof but do not mention that this is NOT a shared space, it is only available if you reserve the 3-bedroom units on the upper level. We had one of the 2-bedroom units on the floor level, and were told we could not access the terrace. This was disappointing, as it was not specified at the time we made the reservation.
2. There is quite a bit of construction happening on the property, so when we were relaxing by the pool, it was rather noisy. The construction area is hidden behind a fence, but it was rather loud and not very peaceful.
3. Although the hotel is not in a busy area, there are golf carts going by even during the night. We slept with the windows open and were occasionally woken up during the night due to the noise from outside.
4. As other reviews have mentioned, the breakfast is rather sparse. They had toast with butter and jam and Nutella, some fresh fruit (papaya and melon), some yogurt and granola, corn flakes and milk, and fresh orange juice and coffee, but the quantities were VERY limited and not enough for all of the guests.

Leisure Family

8/10

Excellent

01 Nov 2021

Douglas

The apartments were great. The pool area is wonderful and you are just a few blocks away from the beach.

Partner

8/10

Excellent

11 Jan 2021

Dayana

good place to stay.

Great Team. They tried to please us all the time and went above and beyond on their duties.

Friends_and_family Family

10/10

Exceptional

11 Jan 2021

PAUL

Zen

This place is SOOOO under rated, the entire experience was amazing! Place is Zen~ish, super relaxing, close to nature but better wifi than what I expected in Holbx. Staffs are top notch.

Friends_and_family Family

8/10

Excellent

23 Mar 2020

Verified traveler

The property had a very nice pool area and a very nice lanai/porch that we enjoyed every morning and every night, there was a nice breeze and wonderful tropical plants. There were mosquitos but we had expected that as this is a tropical island. The property was very quiet and we were all able to relax and sleep in every morning. The property is only 1 block from a beautiful beach that did not have the seaweed problem that they had farther into town. Please be aware if you book on Expedia you have to pay the property IN CASH (Pesos) when you are there, they do not take credit cards. We were able to get cash out of the ATM at the bank. They provide a small continental breakfast every morning (coffee, juice, cereal, milk, fruit, toast) The staff were all very nice and helpful.

Leisure Family

4/10

Poor

11 Jan 2020

Verified traveler

Property it's self was okay. They told us the first day they would provide water and coffe

10/10

Exceptional

11 Jul 2019

Verified traveler

propery is clean and very good service for the host and people how clen te unit. exellent

Leisure Family

8/10

Excellent

09 Jul 2019

Laura

Great place for the price.

Great apartment. Amazing beach! It was dusty though. Made us all sneeze. Someone needs to give it a through cleaning.

Family

10/10

Exceptional

05 Jun 2019

Verified traveler

Everything was great , beach walking distance , friendly staff, great location great food great atmosphere

Leisure Family

10/10

Exceptional

04 Apr 2019

Mark

Nice apartments in a beautiful location.

We had a two bedroom apartment although we only used the one room. it was on the ground floor and was a little dark due to the overhang from the palapa roof above so we had to keep the lights on when we were in which is a bit strange during the day, although the overhang does mean the apartments stayed nice and cool all day. The company who rent the apartments was very helpful and came with us so we could find everything the first night as we arrived in the dark, they were very helpful, even when we broke the key, sending someone out right away to fix it.
The apartments are a little way from the town, but its a nice enough walk along the sand roads into town and only 50 pesos for a golf-cart taxi back at the end of the evening.They are on the quieter side of the island, away from the main hotel zone, we hadn't stayed in this area before but now we think we definitely prefer the tranquillity of it. It is only one block to a beautiful beach too.

Partner

10/10

Exceptional

01 Dec 2018

martha

Easy & Breezy

We stayed here for part of the Thanksgiving holiday on the upper floor. Building is a big rectangle: 6 units over 3 floors. The top unit was great for us - panoramic view all over the island, easy access to roof deck area, tons of afternoon breeze, We also arranged airport pickup and transit to the place through them. Easy!
There is a palapa on the beach belonging to them 5-7 minute down the road, essential for being able to enjoy the beach in the intense sun. Beach is fairly shallow.
There is a beautiful, laid back breakfast/lunch place right on the way called Casa Del Mar.
There is also a nice swimming pool on the property that was never crowded. Everything was well maintained, comfortable and pretty!
It's about 10-15 easy minute walk into the center of town, super fun with bikes.

Friends

8/10

Excellent

21 Oct 2018

Corinn

Lovely apartment

The apartment was lovely and a two minute walk to the beach. Overall it was very clean but I kept finding tiny dead ants on my bed by the pillows. There were no wardrobes or anywhere to hang clothes & we couldn’t find an iron. A little further away from the town then we expected. It usually wouldn’t be a problem but we found it hard getting around because of the torrential rain we experienced during our stay. We had a lovely stay all the same

Friends

8/10

Excellent

03 Oct 2018

Verified traveler

The cleanliness of the grounds , the proximity to the beach was perfect. They had a full equipped kitchen along with some drinking water available for us.

8/10

Excellent

02 Jul 2018

Ernie

The place was ok, close to the beach, clean, and comfortable, but it is aways from town so you need to take a taxi to come and go into town which is where everything is.

8/10

Excellent

12 Jun 2018

Mrgaryc

Great property itself but some issues

Pros--Property is well priced. Location is about three walkable blocks to the beach. Fantastic A/C and excellent pool. Fairly large with great kitchen.
Cons--They did NOT send email reminder to pay them 50% down 45 days in advance like they said they would. The 50% down is ONLY allowed by wiring funds to a Florida bank. My bank charged thirty dollars to send them one hundred fourteen! At the office they DIDN'T TAKE CREDIT CARDS as advertised--cash only. As we had booked shuttle/ferry/taxi through them it was a huge hit requiring us to pay VERY high ATM fees. Very hard to find loc to get keys (straight shot from dock less than a mile on the left) and we had to phone to get a person (dial # EXACTLY as listed on the door, i.e. DONT add 0 or 1's). NOTE: office is actually \"Holbox Rents\" and takes care of multiple properties. Lots of bugs flew/crawled in under huge space under the door to outside. Stuff a towel in the gap! TIP--book a bio-luminescent excursion immediately after getting off the ferry at the end of pier. This is an AMAZING experience!! Only twenty dollars a person for the five of us as opposed to a lot more in advance. Can also get whale and flamingo excursions for a great price. And DONT ride on the top of the ferry out to the island unless ocean is flat. You will get soaking wet with stinging salt water! Take lots of bug spray. Golf cart taxis only charge three or four dollars per trip (not per person) for anywhere on the island.

2/10

Poor

03 Aug 2026

jorge

En primer lugar piénsenlo 2 veces antes de ir , ropa de cama muy incómoda, mala comida , insectos fuera de lo normal, muy peligrosos lugares juntando instalaciones eléctricas con palmas, alberca con agua de pozo no es agua colorada , ninguna facilidad en la playa, no me gustó

6/10

Pleasant

20 Jul 2026

Jack Kure

Fint hotel, men det er ikke luksus.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

mario cesar

Esta un poco retirado del ferry si te vas caminando( no lo recomendamos) mejor paga $150 pesos y un taxi te lleva (2026 año), lugar muy limpio solo lleva tu pasta dental y cepillos..ellos te prestan hasta toallas..esta a 1 cuadra o Block de la playa super tranquila.
El desayuno es de $200 pesos por persona muy completo.recomendado!
La alberca tmb miy limpia y agradable..solo lleven repelente .

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

EVELYNE ADRIA

Excelente lugar si viajan muchas personas, un punto magnífico para conocer la isla a minutos. De la playa y el centro de la ciudad a 11 minutos caminando de punta cocos y punta mosquitos
Mi hermana nos lo recomendó ella lo visitó en abril

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Gabriela

Personal amable y buena atención

Leisure Friends

10/10

Exceptional

24 Apr 2025

Arturo

El trato dels anfitriones fue excelente, lo que necesites ellos te orientan. Muy cómodas las instalaciones, fui con mis bebés y el espacio para ellas muy seguro.

Leisure Family_with_children

8/10

Excellent

13 Jan 2025

Joëlle

Endroit magique avec la terrasse privée sur le toit. Appartement très propre.

Leisure Family

10/10

Exceptional

09 Jan 2025

Roberto

Me gusto que lo que ofrecieron en las fotos es lo que realmente existe, todo estuvo muy bien en tiempos de servicios y de amabilidad en las peticiones

Leisure Family

2/10

Poor

27 Dec 2024

Verified traveler

Generel bad, Old, breakfast delate to few beach towels, No var service, key holder doesn't worked.

Friends_and_family Family

10/10

Exceptional

25 Dec 2024

Jose

Amazing stay at Holbox

Fue genial todo el tiempo estuvieron en comunicación y el cuarto muy limpio y los espereraron ya que llegamos tarde, muy amables y muy atentos

Friends_and_family Family

4/10

Poor

25 Dec 2024

Verified traveler

Personalen var väldigt positiva och hjälpsamma. Det negativa var att poolen låg i skugga hela dagen och att stranden rakt ned från hotellet inte var så fin (mycket tång).

Friends_and_family Family

8/10

Excellent

02 Dec 2024

Elodie

Un bon choix

Très bien situé pour ceux qui veulent s'éloigner un peu du bruit du centre tout en restant accessible à pied. Appartement assez grand pour une famille, le petit déjeuner inclus est un plus. Le cadre avec la piscine est agréable et le personnel à l'écoute et serviable.

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Juan

La propiedad está muy cómoda y cumplió con mis expectativas, definitivamente volvería a reservar en el lugar.
Siempre fueron atentos.

Leisure Family

10/10

Exceptional

30 Sep 2024

María

Nos encantó!

Leisure Family

6/10

Pleasant

17 Sep 2024

Elodie

Le séjour fut très agréable, cependant le petit déjeuné fut très décevant, il n'est pas à volonté et uniquement sucré, pour du salé il faut payer les plats en plus...
Au petit déjeuner, dehors uniquement il y a énormément de moustique et il n'y a rien pour lutter contre (ex : bougie anti-moustiques, spray)
Une musique est présente dès 8h du matin certes elle est douce mais légèrement gênante.
Dommage qu'il n'y ai pas de salle de sport réel, un 7m2 en extérieur et un tapis ne suffisent pas pour décrire une salle de sport en 2024.

Cela dit l'hôtel / Appartement était très confortable, lit très spacieux, la douche cependant elle n'est pas cloisonné et l'eau peu déborder jusque dans la chambre.
Et pour les petites personnes le miroir est trop haut.
Mais la cuisine est très très bien équipé, la terrasse est très grande.

Je suis ravie d'avoir séjourné là-bas en revanche pour le prix je m'attendais à un vrai 3étoiles.

Partner

8/10

Excellent

28 Aug 2024

L van der

.

8/10

Excellent

20 Jul 2024

yann

Très bon accueil

Très bon séjour
Excellent petit déjeuner
Très belle décoration
Avec la pluie difficile de se déplacer dans les rues

Friends_and_family Family

10/10

Exceptional

08 May 2024

Paulina

Excelente

Excelente servicio, nos encantó el hotel, súper limpio, cómodo y accesible, cerca de la playa, volveremos sin duda!!

Friends_and_family Family

10/10

Exceptional

25 Apr 2024

Layla

Excelente servicio

Excelente Servicio, atención, limpieza, disponibilidad, actividades, muy recomendable, alimento genial y buen sabor y apoyo del personal

Friends_and_family Friends

10/10

Exceptional

14 Mar 2024

Claudia

Es un lugar hermoso, personal super amable ,el desayuno excelente. Me recibieron con una botella de vino tinto riquisima .Solo que si esta un poco retirado del centro de la isla ,pero si cuentas con tu propio transporte es un lugar que si o si debes visitar.

Leisure Family

10/10

Exceptional

06 Jan 2024

Rodolfo San Román

Excellent place and very good cost-benefit ratio, super friendly staff. 👍

Leisure Family

8/10

Excellent

01 May 2023

Ana

Todo muy bien, buenas condiciones del alojamiento,bonita playa cerca,agradable instalaciones

Leisure Family

6/10

Pleasant

23 Apr 2023

Verified traveler

Bom, mas não voltaria a me hospedar.

O apartamento era espaçoso e confortável, mas as condições deixavam um pouco a desejar: tinha baratinhas saindo da pia, o vaso sanitário estava quebrado quando chegamos e também problema com algumas luzes que não acendiam. Esclareço que os problemas foram resolvidos (exceto as baratinhas) prontamente pelo excelente Don José, simpático e atencioso. Só tivemos um problema maior com o transfer de volta para Cancun, que foi mal coordenado pelo staff da recepção e houve uma série de informações diferentes na hora do pagamento do que havia sido combinado, que gerou um pouco de estresse. Já a localização achei um pouco longe do centro, em torno de 1,5km, com um bom trecho sem iluminação.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2022

Mario

excelente lugar. 100% recomendable

Friends_and_family Friends