Name: Casa Astral Hotel Boutique and Apartments
Address: C. Estrella de Mar & C. Caguama, Holbox, 777310, MX

10/10

Exceptional

24 Jul 2026

Joseph

We had a nice stay for 4 nights. The roof top pool gave us a nice sunset view. The hotel had a great priced breakfast to start the mornings. We also were able to rent bikes and have them delivered to the hotel as well. The whole staff was very nice and helpful and Mario our host was always so welcoming!

10/10

Exceptional

08 Jul 2026

Maia

It was a
Large, clean, calming and very cold a/c. It completely exceeded our expectations with 2.5 bathrooms, a stocked kitchen, three balconies with ocean views and the best sunsets! Staff were warm and welcoming. We loved it here

Family_with_children

10/10

Exceptional

06 Jul 2026

Rosario

Excelente atención, nos hicieron sentir como en casa.
Habitaciones limpias.
Personal capacitado y muy atento.
Desayuno delicioso.

8/10

Excellent

06 Jul 2026

Victor

The staff was very friendly, the hotel is right by the beach and it’s in a very quiet area which has pros and cons. Close by there’s a few beach clubs to go relax by the beach while having drinks/food. The amenities were ok, the restaurant/food was not good and the “free included breakfast” is pretty much just black coffee and toast. The hotel felt very empty the first few days which some people would find boring but overall it was a good experience & the price was very good so I would recommend it to someone looking for a quiet and budget friendly place to stay.

Family_with_children

10/10

Exceptional

18 Jun 2026

Joel

La habitación realmente es espaciosa y el tamaño de las camas es muy grande especialmente llevando niños pequeños.
La conveniencia de tener la playa a unos pasos.
Es una ubicación muy estratégica porque hay varios restaurantes y tienditas de conveniencia a una cuadra y no hay tanto tráfico al mismo tiempo.

Family_with_children

6/10

Pleasant

16 Jun 2026

Jacqueline

Our bunk bed room was smaller than expected. The included breakfast is bread and fruit. The restaurant is outside therefore there is tons of mosquitos and flies, come prepared. There was no elevator. We were in the 3rd floor, which was a bit annoying. There is also no fridge in the room with bunk beds. Nowhere to get ice, other than in the rooftop and the girl up there said her ice was limited, so I didn’t want to ask her again.

2/10

Poor

07 Jun 2026

Luis

This property needs to hire more staff that are welcoming, upon arrival at 2:45 pm they said my room would not be ready until 3:30 pm when check in time is supposed to be at 3. Then the front desk said to wait upstairs at the rooftop pool and order food and drinks but upon going up to the roof the staff upstairs said the kitchen was closed. Very Poor communication and very rude comments and stares. The complimentary breakfast via Expedia and all they gave us was a peace of bread with butter and jelly. I would not stay here again

Partner

10/10

Exceptional

30 May 2026

Maria Dolores Lopez

Mi única queja es que no había agua caliente para bañarse, yo entiendo que es una isla muy calurosa pero si traes niños o adultos mayores pue si puede ser incómodo!!! Yo me adapte pero si hace falta el agua caliente. Por lo demás el hotel es muy bonito y pasé unas de mis mejores vacaciones!!! Gracias Holbox!!! Yo si regresaría a ese hotel!!

Family

10/10

Exceptional

23 May 2026

Fernando

Very nice people ,very helpful

Family

10/10

Exceptional

20 May 2026

Lucia

Overall, great stay. The free breakfast was a bit lacking but overall great hotel.

10/10

Exceptional

09 May 2026

Danyel

Chambre raffiné au goût du jour. Staff au top super gentil. Front de mer avec rooftop piscine ainsi qu’un bar.
10/10.
Point négatif le petit dej doit être améliorer c’est très léger.

Partner

4/10

Poor

06 Apr 2026

Yenisel

Horrible!! The room is extremely small! You hit your head with the above bed all the time and has 0 space to put your bags.
The room and the bathroom are super dark with very small windows!
The bathroom shower is design to keep the water for days arround the stones so the bathroom and the room are constatly feeling humid.
One day we arrived in the hotel and ask if we could buy some water and they told us they don’t sale water!!! How can you not sale water for the love of god that is the minimum ! They don’t give beach towel…. No rental bicycle…
The breakfast was very very basic with no much to have but eggs! No even a cappuccino can be ordered!
Only thing that was working well was the AC.

I will never stay here again!

Friends

8/10

Excellent

31 Mar 2026

Robert

It's in a great location, The Infiniti's pool is nice, Right on the beach, Easy to get there by walking or by golf cart. The front desk staff are very friendly and very helpful. However, The friends we were staying with in two different rooms had money taken from their luggage. If that wasn't enough, we could hear another couple that we didn't know having the same argument with the manager about stolen money. I wouldn't trust leaving anything valuable in your room and I wouldn't even trust the safe. The Head chef quit midweek and we didn't get compensated for any meals missed. Not sure if I'd stay here again when I can stay closer to in town for roughly the same price. Note what Taxi is flat rate of 150 pesos each way into town.

Business Family_with_children

10/10

Exceptional

03 Mar 2026

Valerie

Friendly staff and very clean room! Great ocean view from our room!

Family

10/10

Exceptional

01 Mar 2026

Joseph

Wonderful place. Roomy and great for longer stays

Self

10/10

Exceptional

26 Feb 2026

Lance

We enjoyed our stay. The hotel is clean and well maintained. Excellent friendly staff. Any issue is dealt with promptly. The open deck top floor with a pool is awesome. Sunsets from there are epic. There are restaurants and a convenience store within easy walking distance. It is a bit of a hike to the main town, but that also makes for a quiet environment. It is a nice beach for walking along as you go to town. Kind of a white, hard packed sand that allows you to wear shoes if you want to. The only downside was that we did not have a refrigerator, so we were buying ice daily to use in our small cooler we brought.
Be aware that mosquitos are a problem on the island. I used deet extensively, and never got bit, but my wife was not so fortunate. Also, after a rain, the unpaved roads get ugly, and when dry it can be a bit dusty. All part of the fun if you let it be!
We would stay here again for sure.

Partner

10/10

Exceptional

19 Feb 2026

Kim

Helpful, friendly staff. Especially enjoyed Cassandra! The hotel is beautiful and clean. The rooftop pool is spectacular. An amazing place to watch the sunset or take a dip overlooking the ocean. Short walking distance from town. Peaceful away from the noise. Great to always have free drinking water to fill those water bottles

Partner

8/10

Excellent

19 Feb 2026

Scott

Room was nice, clean and well appointed. Staff were very friendly. Easy walk to beach and city center. Had a two nice balconies with view of ocean. The pool on the roof is small but comfortable. There was no bar or food service at the pool which was a bummer. You need to go to a beach club (for cost) if you want to sun bathe on a lounger chair.

Friends_and_family Friends

6/10

Pleasant

16 Feb 2026

Debra

Staff was great, room was awesome.!!!!! Perks would be to have a coffee pot in the full kitchen rooms. Was disappointed that there was no roof top bar and grill, should have been taken off the advertisment of amenities discretion!!!!!

Leisure Partner

10/10

Exceptional

14 Feb 2026

Elfrida

Beautiful venue, big rooms and spatious balconies with amazing ses view. Nice rooftop pool. Calm! And also friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Tammie

Wonderful staff, great location, spectacular sunsets from the rooftop pool and lounge area

Leisure Partner

10/10

Exceptional

03 Feb 2026

Thomas

Amazing experience, price was great. Staff was incredible. My fiancé and I loved the view from the room. And we enjoyed the day with Mostaza, the lobby dog. They provided all the tour options for a great price directly from the hotel. Breakfast was delicious and the service was great every time. Also the view from the rooftop was incredible, drinks were great and it was a perfect spot to rest. We will definitely be returning

Leisure Partner

10/10

Exceptional

03 Dec 2025

Patrick Johnathon

The staff were welcoming and helpful. Cassandra was amazing and made our stay amazing. We loved the location close enough to town but away from the main hotel zone. Sunsets from the balcony were epic. We definitely will come back to Holbox and hopefully stay here again..

Leisure Friends

6/10

Pleasant

30 Nov 2025

Stefanie

The hotel is beautiful and layout is well designed. I wouldn't recommend for families with kids under 4/5 because of stairs and the way balconies are designed. The kitchen was only stocked with pots and pans (no towels or salt/pepper). The restaurants nearby are worth several visits. The beach is probably one of the cleanest and super convenient. There's a great little food and drink spot on the next property over. Overall great spot but I think the service was too bare bones.

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

Amy

Amazing service! Very friendly staff. Gracias por todo!

Business_and_leisure Family

10/10

Exceptional

24 Nov 2025

Helen

Excellent hotel and room and lovely staff!!

Partner

6/10

Pleasant

22 Nov 2025

Arash

Average hotel conditions with poor staff, front desk.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Maria

This hotel feels like a rustic resort! It was clean and the reception staff were helpful and nice. I booked the tours they recommended and had a great time! Casa Astral is located on the quieter side of the island. It’s a bit of a walk to the “centro” but no more than 12-15 minutes to get there. The hotel isn’t directly by the water, but it is a quick 2 minute walk. I would absolutely recommend this hotel and I can’t wait to be back.

Leisure Self

10/10

Exceptional

23 Oct 2025

Mike

Thank you Kassandra and Deisy for your warm hospitality and service. They helped me arrange food and beer delivered to my door (lobster pizza was insane) and arranged an early morning taxi for me. The property was immaculate, the pictures don't do it justice. My room had a patio facing with full view of the pristine beach and water. I had such a relaxing and peaceful experience here. I came during prime mosquito season and it was still worth it.

Leisure Self

10/10

Exceptional

01 Oct 2025

Maria Del Mar

We stayed for 5 nights. We loved the location of the hotel, all of the amenities, and the room was both very clean and beautiful. The receptionists Daisy and Kassandra were very welcoming, pleasant, and professional. Kassandra went above and beyond in recommending tours, restaurants, and assisting in getting take-out food. We highly recommend Casa Astral and we plan on coming back soon!

Leisure Partner

10/10

Exceptional

02 Sep 2025

Clifford

Friendly staff- they gave lots of suggestions and multiple contacts for fun things to do. Beautiful place to stay and easy beach access!

Leisure Family

10/10

Exceptional

11 Aug 2025

Renay

Excellent staff!
Would visit again.
Clean, comfortable and good location.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Ciro

Welcoming stuff, comfortable beds very clean, amazing view

10/10

Exceptional

22 Jul 2025

Anakarina

The staff was extremely accommodating from the start. While it was initially difficult to get a hold of them, they did follow up to confirm our arrival time and even held our reservation when we missed our flight — which we really appreciated.

The room itself was small but comfortable, with a fully functioning and quiet AC. The only noticeable downside was the pillows — they were quite thin. We requested extras, but unfortunately, since the hotel was fully booked, none were available.

Our favorite part was the rooftop pool and bar. The views, especially at sunset, were absolutely beautiful. A special shoutout to Mario — he was incredibly kind, helpful, and fun to talk to. He gave us great recommendations and truly elevated our experience.

Also, thank you to the cleaning staff — they were amazing!

Would love to return soon. Highly recommend this stay!

Leisure

10/10

Exceptional

11 Jul 2025

Chris

Casa Astral A+

The hotel and the rooms are very nice. Casandra was super helpful with check in.

Partner

10/10

Exceptional

09 Jun 2025

Martin

Honestly this hotel exceeded our expectations. A week before arrival i got in contact via watsapp with staff. I had a request since i was there to celebrate my anniversary. They put me in contact with a flower shop and everything went smooth

Upon arrival, Kasandra was in the front desk. She gave us pointers about places in the island. Then, we got served by Mario and Armando at the restaurant and the bar. I was really surprised with their food, and service. 10/10 i would recommend and return. The place is probably located no more than a two minute walk to the beach

Leisure Family_with_children

8/10

Excellent

08 Jun 2025

Lorena Maria Benitez

Muy lindo pero no tienen reposeras para la playa, hay que pagar en otro hotel por el dia si quieren estar en la playa con reposeras

Leisure Partner

10/10

Exceptional

07 Jun 2025

Alejandro De

Las habitaciones eran cómodas y limpias y El personal fue muy amable y atento.

Leisure Family_with_children

10/10

Exceptional

29 May 2025

Suzanne Bond

We were pleased with our stay at Casa Astral. A lovely hotel. The staff was welcoming, very helpful and friendly. We stayed in a deluxe room which was clean and comfortable with a small balcony. Enjoyed excellent breakfasts at the hotel every morning. The location a short walk from town and Playa Punta Cocos and there was a wonderful restaurant,Cafe Del Mar (ceviche and octopus were outstanding) on the beach right in front. We would love to go back.

Leisure Partner

10/10

Exceptional

29 Apr 2025

David

Relaxing, quiet.

Leisure Family

10/10

Exceptional

03 Mar 2025

Alexey

Great hotel, with a very friendly staff. Only recommendation is that they should heat the rooftop pool, as it was quite cold. Also should have blow dryers in the room. We asked, but it was never brought over to us. Other than that, a great experience all around!

Leisure Partner

10/10

Exceptional

02 Mar 2025

Brandon

Great staff. Great rooms. No issues. Thank you!

Leisure Family_with_children

2/10

Poor

26 Feb 2025

FABIOLA

I had an extremely disappointing stay at this hotel. From the moment I arrived, it was clear that customer service was not a priority. The check-in process was slow, and the staff seemed uninterested.

The room was nothing like the photos online.

To make things worse, the noise level was unbearable. Whether it was loud guests in the hallways or outside traffic, there was no way to get a peaceful night’s rest.

The breakfast was another disappointment—stale food, limited options.For the price I paid, I expected much better quality.

Overall, I would not recommend this hotel to anyone. There are far better options available at the same price, and I regret booking my stay here.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Wesley

awesome place

close to everything. Staff is awesome and friendly. Ocean close

Partner

10/10

Exceptional

14 Feb 2025

Brian

Loved our stay

Leisure Partner

8/10

Excellent

12 Feb 2025

Graham

A nice well located to town and ocean!

Leisure Partner

6/10

Pleasant

06 Jan 2025

ersilia

Not a luxury property, the apartment/room is well kitted out and great for families. Within 10 min walking distance to center of Holbox, second row from sea (not water front). Safe was not working, one door handle broken (none of these were surprises for management, so long standing issues), an unwelcoming smell of sewage was welcoming us in the lobby at different times but every day of our stay.

Leisure Family

10/10

Exceptional

04 Jan 2025

Jodee

Great room space

10/10

Exceptional

25 Nov 2024

Angie

Very nice place to stay. Room was exactly as pictured and comfortable, outdoor seating was bigger than expected. Staff was helpful and friendly. Convenient set up. Breakfast included was a nice perk! And it's a quick walk to the Holbox Refugio to get your dog-fix and walk dogs while on vacation! Would definitely stay here again!

10/10

Exceptional

25 Nov 2024

Zaino

great spacious great location

Leisure Partner

6/10

Pleasant

27 Oct 2024

Alba

I think I had higher expectations being this a VIP Access hotel, but I found it just average. On the positive side, the staff was kind and the room was comfortable. On the other hand, the breakfast is very basic, the terrace, even if it has a nice view, didn’t even have cushions for the stone “seats” and my husband found the pool dirty. Also, we arrived in Holbox a few days after a hurricane pass, which is not the hotel’s fault of course, but I would have appreciated a warning from them saying that there was a risk of not being able to reach the hotel by “taxi” due to the road conditions which would have helped me prepare for it at least on bringing light backpacks.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Oliver

A 10/10 experience for us.
The rooftop pool & bar is very cool with ocean view. I highly recomend getting a Michelada with Maracuja from Enrqiue, who is a super service oriented guy who will make sure your experience is a 10/10.
Also the beach in front of the hotel is nice because it‘s not very crowded.

Partner

10/10

Exceptional

15 Aug 2024

Aparna

Nice clean property steps from the beach !

10/10

Exceptional

30 Jul 2024

GABRIELA

Good overall

Leisure Family_with_children

8/10

Excellent

29 Jul 2024

Robert

Our stay at Casa Astral was really amazing. The staff was friendly and very helpful. We rented the apartment with 2 bedrooms and it was the perfect setup for me and my two daughters. The views from the rooftop were breathtaking and the property is well maintained and very clean. The pool is on the roof and there is a beautiful outdoor patio to lounge in.

The only downside is that although it’s literally a 2 minute walk, it’s not directly on the beach as I believed so there are no lounge chairs or even a piece of beach to hang out at which meant we had to walk 20 minutes and pay for chairs at other hotels which was quite expensive (between 25 USD and 100 USD per person per day). That area of the island also had a lot of seaweed and the beaches weren’t swept or taken care of. The seaweed smells absolutely horrible to a point where we couldn’t stay there so ended up walking to the other side of Holbox beach toward Punta Moskito where this was not a problem. The restaurant is only open until 2 pm and offers a very limited menu which also meant going out for every meal which is fine, but strange considering every other hotel has a cafe or restaurant. That said, If you’re looking for a quiet, peaceful and beautiful setting, and don’t mind walking or taking a “taxi” to and from the beach everyday, I definitely recommend Casa Astral.

Leisure Family

10/10

Exceptional

21 Jun 2024

isis

Good

Family

10/10

Exceptional

06 Jun 2024

Titi

Nuestra estancia en Casa Astral fue muy placentera, buena atención desde que llegamos nos recibió Angel con mucho cariño,respeto y profesionalismo. Estuvo toda la estancia pendiente a nosotros y cómo la estábamos pasando y de qué si necesitábamos algo. En un punto le dije que el agua caliente no estaba llegando al cuarto y enseguido se ocupo de eso. Celebramos aniversario de casado y nos decoró el cuarto con pétalos bien bonito. El hotel muy cerca de la playa a unos pasos que luce cómo una pisicina gigante. El desayuno continental con café, frutas,pan,yogurt granola,bastante bueno y hay opciones más completas pero debes pagar. La isla en general no es nada barata desde los taxis,los carritos de golf y la comida no muy barata así que la idea es ir bien preparados 💰 💲 La toallas limpias, todos los dias hacian el cuarto, internet muy bueno,la seguridad buena. Una cosa no hay elevador por ser una isla

10/10

Exceptional

23 May 2024

Victor

Customer service was excellent! Congrats to all the team

8/10

Excellent

20 Mar 2024

Sarah

The hotel was nice, but a few amenities were missing, like a hair dryer. Did not receive any VIP benefits.

Leisure Partner

10/10

Exceptional

25 Jan 2024

Jeff

This cool hotel is less than 1/2 block from a beach, a short walk to beaches that are nicer to hang out. The room was very clean and had good AC. Bed was comfortable, pillows less than luxurious. Due to rain we spent time at the hotel as some of our planned activities weren't possible. The restaurant and rooftop bar has excellent service and tasty, nicely presented food. Special acknowledgement to chef and to Ismael for making our stay special, and to the manager for great communication!!

Leisure Family

6/10

Pleasant

25 Jan 2024

Troy

Be careful with your bill

The hotel is beautiful… very clean and nice… the only bad thing was being over charged at the restaurant and roof top bar..they double charged and tried to charge us for things that we didn’t order… I felt ripped off.. which was too bad because we would have eaten and drank there the whole time

Friends_and_family Family

2/10

Poor

03 Jan 2024

Ali Asghar

First, it is on Holbox; which is AWFUL don't go. Flooding, sewage in the streets, smelly, etc. Beaches ugly and not swimmable due to seaweed, etc. No one helps you with your bags. Restaurants doesn't have more than half the items on the menu. Staff pretends they can't speak English. Items in room not working. You have to walk along a beach and then through muddy puddles knee high to get to a restaurant. Did I mention the smell!??

Leisure Family

10/10

Exceptional

01 Dec 2023

Yesenia Marlene

Love It!

Leisure Friends

8/10

Excellent

08 Nov 2023

Jack

It was a good hotel to go and relax for a weekend

10/10

Exceptional

16 Jul 2023

OSCAR

Good option if you are traveling with your significant other, family or friends

Leisure Partner

10/10

Exceptional

12 Jul 2023

Laszlo

One staff member Alvin was standoffish, tv was not working he really didn't care or showed he was too busy, we had reserved a ocean view room and he said you didnt have any. We got another staff member to change our room. Carlos was excellent great staff member

Leisure Partner

10/10

Exceptional

10 Jul 2023

Dassia

Great location, staff was super friendly and very helpful. Great location with amazing views

Leisure Friends

10/10

Exceptional

06 Jul 2023

Caridad

Everything good

Leisure Family_with_children

10/10

Exceptional

30 Jun 2023

Marco

When in Isla Holbox stay at Casa Astral

Amazing hotel with one of the most beautiful views in Isla Holbox. The rooftop pool and hammocks were literally The cherry on top.

Friends_and_family Family

10/10

Exceptional

04 Jun 2023

Marissa

Fantastic experience. Rooms were so clean and beautiful. 1 minute walk to the beach with views of the water from every balcony. A good restaurant downstairs and a small beach club next door with lots of other options. Took less than 15 minutes to walk downtown. Less if you ride a bike but it was raining a lot so walking the beach was often the best route. Super friendly staff. Only negative was our ac stopped working on the 2nd to last flight and it was pretty hard to sleep through that. Other than that, everything was perfect.

Leisure Friends

10/10

Exceptional

30 May 2023

Liliana

The hospitality and service was very good . Definitely recommend it to stay .

2/10

Poor

27 May 2023

Maria

No one to call for emergency no security at nightime

Leisure Friends

10/10

Exceptional

27 May 2023

Rocio

The view from the pool was amazing!! The beach was only a few yards from the hotel! Our room was very clean! We loved it here! The best costumer service, the whole staff was amazing and very welcoming! We will return! Thank you

Leisure Partner

2/10

Poor

16 Apr 2023

Leonardo

We had no power for one entire day, no running water, we had to sleep with the door open, our room was next to an access road there was traffic and noise the entire night, we lost power on Saturday so we couldn’t shower or eat at the hotel that night.. we were offered a common shower and common bathroom… one bathroom and shower for the entire hotel .. disgusting… people at the island said that this happens often at this hotel … I understand the staff has no control over this and they were nice and polite but the manager refuse to credit the night we couldn’t sleep shower or do anything for an entire day, not an even an apology from him … I would avoid this one place … when we checked out we were over charged when asked for a receipt for the drinks that supposedly we had they couldn’t provide any…

Leisure Partner

4/10

Poor

16 Apr 2023

Aldo fabricio

Excelente servicio pero tiene muchos detalles

El lugar nuevo !! Su gente muy atenta y servicial , michelle en recepcion , alex en la barra de la alberca y el chef diego muy atentos al igual que todo el personal , si hicieron falta detalles desde el dia 1 , jabon y shampoo en el 2do baño , en el principal habia 3 botes y tardamos un rato en saber cual era cual ..

El dia sabado nos quedamos sin luz desde en la tarde hasta las 5 am que volvio , era insoportable el calor , tambien nos quedamos sina gua en la noche .. no habia forma de refrescarte el calor era insoportable ... mi esposa prefirio intentar dormir un rato afuera tapada con una sabana por los mosquitos ... no tiene planta de luz , aun que los demas hoteles si .

Friends_and_family Family

10/10

Exceptional

16 Apr 2023

Marie

Buen hotel, buena ubicación, 10-15 min al pueblo caminando por la playa o las callecitas de arena, muy agradable. El espacio común del rooftop está precioso, la vista es increíble y la piscina infinita. Cuartos cómodos , lo único serían las sábanas que son rasposas

Leisure Partner

10/10

Exceptional

04 Apr 2023

Daniel

Clean comfortable room. Friendly & helpful front desk staff who could speak English. Also very friendly restaurant and bar staff. Only complaint was that the beach by the hotel had too much seaweed to swim in however there is a nice beach club restaurant a 5 minute walk from the hotel with a clean beach for swimming.

Leisure Self

10/10

Exceptional

02 Apr 2023

Stephany

This place exceeded my expectations. It had a lovely roof top area with pool and bar. The staff was super friendly and helpful. The rooms were super clean and comfortable. The balcony was super relaxing and spacious. I definitely recommend and would stay here again.

Leisure Family

8/10

Excellent

07 Mar 2023

Kenny

It was farther from town, then we wanted. Not very many restaurants around could not walk back at night from town because of darkness and no lights. The only beach beach club that was convenient was expensive.

Leisure Partner

4/10

Poor

22 Feb 2023

Paul

Construction on site all day. Hotel did not advised about this beforehand. Not compensated for the fact that was noise all day. Not so close to center of island.

Leisure Self

8/10

Excellent

20 Feb 2023

Daniel

Very nice! Relaxing

Recently stayed here for 3 nights and had a very relaxing and beautiful stay! The hotel looks like it is just opening, so a lot of the main things like room service/restaurant did not seem to be operating, however there are plenty of places to eat nearby and in Holbox and so that was not an issue for me at all! (a really good restaurant nearby called La Cabane! for breakfast, lunch, and dinner options)! The room itself was very beautiful and had a local chic feel to it. The property felt safe and I especially enjoyed meeting the front desk team Arvin and Michelle who were friendly and local to Holbox and talked about things to see and do around Holbox! really cool people!

The only thing I would say to consider is that this hotel is a bit further out from the center of town (this was perfect for me) as I do not like the noise and crowds, but it's definitely walkable to the center of town where the roo-haha happens.. (about 10-15 minutes walking). It's perfectly safe to do so, even at night when it's pitch dark and walking under the star lit night, (though there is plenty of golf cart taxis you can take you there and back as well!)
- a taxi to the hotel/center of town/ferry should be around $150 MXPs each way (definitely not more than 200 or around $7-10 USD) fyi.
- the nicer swimming beaches are going to be further up toward Playa Mosquito, but those hotels start to get more expensive, rowdier + older (from my research)
- point being there is something for everyone

Self

10/10

Exceptional

10 Feb 2023

Jonathan

Where do I begin, from the moment we arrived our experience was a 10 out of 10! Arvin at the front desk was so very kind and helpful Jose at the pool bar was friendly and took special care when making our drinks. The rooftop infinity pool had the best views for the sunsets! The staff even took time to make our room special with balloons ribbons and towel swans for our anniversary it was so sweet! I can not wait to spend another few days in paradise with this staff and their property

Leisure Friends

4/10

Poor

24 Jan 2023

Jena

All cons. They have no amenities, no blow dryer, no water bottles, no fridge. The property is way to much walking to get food, no chairs for the beach, the beach smells like poop..stay at the east end. The beach has everything

Leisure Partner

10/10

Exceptional

08 Jan 2023

Cindy

Quiet area, friendly staff, rooftop pool and bar.

Leisure Family

10/10

Exceptional

19 Dec 2022

Shawn

Beautiful, new, easy walk down beach to center, amazing rooftop lounge and pool, going back to stay again next year

Leisure Partner

10/10

Exceptional

13 Dec 2022

Jacqueline

Casa Astral is a beautiful hotel. Very clean, helpful staff, beautiful pool and bar area. The only thing missing is a hotel restaurant, which is something that's coming, the staff told me. A huge shout out to Victor at the reception desk. He went above and beyond to help me with all the different things I needed or had questions about. Michelle, evening reception, was a huge help, as well the night I arrived (more than 5 hours late). All their help and kindness is so appreciated!

Leisure Self

8/10

Excellent

21 Oct 2022

christina

The place and staff were nice it just seemed a little expensive for the amenities offered.

Leisure Self

10/10

Exceptional

10 Oct 2022

Bartolo

Kristal and her staff are very helpful and accommodating in every way. They took the time, to explain la isla life, and gave great recommendations each time we asked. The hotel has a beautiful view from every angle, and the roof top infinity pool and hammocks all overlook the island. The hotel is located in a perfect location, with short walks to eateries, beach clubs, and convenience store. The hotel is a perfect balance of far enough away, but not too far away from the busier “main” strip of shopping and clubs. Will be returning for sure!!

Leisure Family

10/10

Exceptional

12 Sep 2022

Janet

Everything was great! The staff very friendly and helpful! I would recommend this place to everyone!

Leisure Partner

10/10

Exceptional

10 Aug 2022

Joseph

My wife and I chose Casa Astral for our honeymoon in Holbox, and we are so pleased with our decision. The hotel itself is beautiful, and the rooftop pool is stellar. All staff who we met throughout our 9-night stay were fantastic. Special shout-out to Lau and Victor at reception and Juan at the rooftop bar! They’re amazing and went above and beyond to make our special vacation even more memorable. The hotel is almost as beachfront as is gets, as there is only one property that separates Casa Astral from the pristine, white sand beaches of Holbox. To get to the center of town, a quick 10-15 minute walk along the beach is all it takes. The room was clean and had everything we needed. I would highly recommend this hotel to any travelers looking to explore a unique part of Mexico for their next trip!

Leisure Partner

10/10

Exceptional

04 Jul 2022

Maria Guadalupe

My sister and i stayed here not knowing what to ecpect as it is a newer hotel. We were pleasantly surprised. I knew from a previous trip that this hotel was on a great location on beach. Not far away from town center to walk but far enough to be away from the noise. It was right by beach and had a nice rooftop pool with amazing views and to watch sunset. The beach here is nicer than that closer to center of town. Crystal the manager and Victor were so attentive and made sure we were taken care of. They helped set up taxis and tours and gave us tips for getting around to the must see sites on foot. I wish a little more was included for breakfast only because I know how great included breakfast are on the island as far as fruit. But they are adding a restaurant so I'm sure they will soon include more options. A mini fridge would be nice to have in room to keep cool drinks on hand. Would definitely recommend and stay here again. We loved our stay.

Leisure Family

2/10

Poor

18 May 2022

Paul

Slight confusion as to why this property refers to itself as a hotel let alone a ‘luxury’ hotel. It provides little to no service and doesn’t have the facilities one would associate with a hotel let.

There’s no reception save for a front desk, no dining space and breakfast is coffee self served from a tower into a styrofoam cup with bread rolls offered as a ‘courtesy’ with no spreads or even plates.

The property is near the beach with no beach space or loungers. The pool on the roof is tiny but does host a good view.

The rooms are awkward. The bedroom had a bunk which was impossible to navigate around, the television only viewable by one place and the seating area in the living room was very uncomfortable.

The service was patchy with random staff entering the room completely unannounced as though they were staying there (thank goodness I was up but it woke my girlfriend with a huge fright) and they seemed to have completely missed the part of the message when we ordered a taxi to leave to send someone to help with my girlfriends bag! Oh yes I should mention, three steep flights and no elevator.

The location is just a little too far from everything apart from the ocean so you’ll end up taking taxis a few times a day.

I would recommend you save the $10-$20 a day you’ll likely spend on taxis, the $20 or more you’ll spend to use a beach club, the extra cash you’ll have to fork out for breakfast and stay at a proper hotel is my advice.

Leisure Partner

10/10

Exceptional

12 May 2022

Christopher

Great hotel in a fantastic island. Rooftop amenities area was awesome with infinity pool with direct sunset view and hammocks for reading. Hotel was authentic Holbox style and in near new condition

Leisure Family_with_children

10/10

Exceptional

30 Apr 2022

Katherine

What a stunning view!

Leisure Family_with_children

6/10

Pleasant

05 Apr 2022

Cara

The space was very nice, clean, and pleasant. The lack of fridge, microwave, and nearby dining options made meals challenging. Staff was friendly and pleasant but charged unforeseen taxes upon arrival- not a big deal, but the mention of this prior to arrival would have been helpful. Additionally the tax amount due changed significantly depending on the person asking for it (I wasn’t prepared to pay it until I unpacked my things). Lastly, I wasn’t aware that there wouldn’t be any drinking water available, so we had none until we bought some in town the next day. However, other rooms were given water jugs. I asked but was told none was available. I’m not sure if only certain types of rooms are provided with water or what the case was, but would have been good information to have so I could have been better prepared on the night we got there. A fridge, microwave, and water would have made this a perfect place. Overall, it was still nice, but had its challenges.

Leisure Friends

8/10

Excellent

31 Mar 2022

Ingrid

The property is very nice. It's confortable and the service was great! It's a new hotel so they dont have a place to eat but there are a lot of places closed by. Very nice pool area. It was my favorite part of the hotel.

Leisure Partner

10/10

Exceptional

11 Mar 2022

Terri

Life on Paradise!

This is an incredible property. Situated very close to the beach, and about a pleasant 15 minute walk to town. Quiet area away from downtown. If you're looking for a view, be sure to book an apartment. The standard room is extremely basic with no view, although the bathroom is very nice and the king size bed is really comfortable. Housekeeping could use some training, but the room was nice and clean. Since we had no view in the room, we spent a good deal of time on the beautiful rooftop terrace during the heat of the day - there is both shade and sun areas. The pool is smaller than it looks in the photos, but very nice. The staff at the front desk was super helpful and gave us lots of good information about the area. We will definitely return to stay at this beautiful property on our next visit to Holbox.

Partner

4/10

Poor

16 Feb 2022

Jaime

The floors in the room were very dirty when we first came in. I asked the cleaning staff twice to please clean them and after to nights they never did.

Leisure Partner

10/10

Exceptional

01 Feb 2022

robert

Dream Holbox

Amazing place. Staff are friendly, helpful and speak English. We rented bikes one day and explored. Hotel staff set it up and bikes were there waiting in the morning as requested. The walk to the main part of town is easy and fun especially along the beach. This hotel in in the best location on Holbox. Close to downtown but away enough to be uncontested and quiet. And there are several of the best beach clubs right out the door. We loved Maruva and Carolinda. Amazing Roof top pool and deck - it feels like highest place on the island. Rooms are clean and very tasteful. AC. Hotel is new so not a lot of reviews but we can’t recommend it enough. An excellent stay! Ensueno Holbox!

Partner

10/10

Exceptional

08 Jan 2022

Pablo

Excellent choice!

Amazing stay, hotel was recently opened so the rooms were new and clean. Super friendly staff and very very helpful. On the back side, it's a little far away from the action but that also makes it quite silent and peaceful. Amazing view from the 3rd floor.

Partner