Name: Awa Holbox Hotel Boutique
Address: Paseo Carey, Zona 002, Holbox, Quintana Roo, Holbox Island, MX

8/10

Excellent

04 Aug 2026

Dominique

Good

10/10

Exceptional

02 Aug 2026

Fiona

We had a great stay here. Highly recommend!

10/10

Exceptional

01 Aug 2026

Jovany

The place was great!! My family and I are definitely coming back!

10/10

Exceptional

01 Aug 2026

Yordanis Yasel

Excelente

10/10

Exceptional

26 Jul 2026

Jesus David

Muy buen lugar muy recomendable

10/10

Exceptional

26 Jul 2026

Eden

A top-tier beautiful resort with every amenity you could possibly imagine. The staff is incredibly friendly. The rooms immaculate. Will absolutely be staying here again.

10/10

Exceptional

24 Jul 2026

Ron

Attentive staff, professional and very welcoming staff. This place is good location, clean and right on the beach.

10/10

Exceptional

23 Jul 2026

Alejandra

A fairy tale of a stay. We will definitely be returning back!

10/10

Exceptional

21 Jul 2026

STEPHANIE

We loved that the hotel was a ten minute walk from the main center. We had quiet when we wanted to relax but could go into town when we wanted to shop or party. We are already planning to come back with our family. The staff was so friendly and helpful. Would highly recommend this hotel.

Partner

10/10

Exceptional

18 Jul 2026

Matt

Amazing property and staff. Communication was easy, transparent and smooth - staff was always looking out for your best interest and uber helpful in anyway possible. Very kind and hospitable.

Multiple restaurants on site, variety of options plus small rooftop snack bar. Beach club and views were amazing. Service from staff was helpful and on point. Especially when booking tours or excursions around the island.

Plenty to do but easy to just relax onsite and unwind. Would highly recommend the bioluminescence tour, 3 island tour or splurging on the whale shark tour (I personally didn’t do it but several did and talked about how amazing it was).

Rooms, amenities were great. Cleaned daily and well taken care of. Fairly new resort with everything you need plus local markets or resultants within walking distance. Awesome awesome place and staff. 10/10 would recommend.

Self

10/10

Exceptional

16 Jul 2026

Chanee

The hotel was beautiful! My ocean view was amazing! They had 3 rooftop pools that I thoroughly enjoyed! The food was amazing at the restaurants on site. The only real complaint that I had was the water in the shower. Everyday I had to take a shower and the water barely came out. There was no pressure involved when it came to the water in the shower. Sometimes the water wouldn’t even be hot. That was very frustrating to take a shower with water dripping out of the shower head every day! But other than that that would be my only complaint! The hotel is beautiful and the staff was amazing!

Partner

10/10

Exceptional

15 Jul 2026

Juan

Suoer sexy. Awa is going to be tough to beat!

Partner

10/10

Exceptional

12 Jul 2026

Aristeo

Our stay at AWA was super fun! We stayed in casa muuch and our room was very comfortable, plus the beach view was gorgeous. They have a restaurant bar on the beach that was amazing. Staff was always available to answer all our questions and help us get around the island. Overall great experience.

Friends

10/10

Exceptional

11 Jul 2026

Rafael

Todo

Friends

10/10

Exceptional

09 Jul 2026

Alethzet

Excellent customer service from the moment we arrived. The staff was friendly, attentive, and made us feel very welcome. The food was delicious, and the restaurant has an amazing view. The room also offers an incredible view, making the stay even more relaxing and unforgettable. Everything exceeded our expectations, and I highly recommend this place. We will definitely be coming back!

Friends

10/10

Exceptional

09 Jul 2026

Raúl

Everything was amazing, the room, the beach, the view, drinks, foood, staff 100% recommend

10/10

Exceptional

07 Jul 2026

Maria Karina

El beach club y el hotel tiene un diseño excepcional

Partner

10/10

Exceptional

02 Jul 2026

Jorge

This was a great experience. They provide you with bracelets programmed with the key, so it’s super convenient to access your room and never have to worry about a card.
The hotel has free activities like yoga in the morning or a guitar player in the evening. There are a few of swimming pools available (we didn’t use them because we went to beach whenever we wanted to go to the water). The property is beach front, so you have direct access and the staff was super friendly.
Be prepared to get a $5,000 deposit (about $300 dollars) that can be used towards your drinks and meals, you can charge everything to your room or you can get your deposit back at the end if you don’t consume anything in the hotel.

Partner

10/10

Exceptional

01 Jul 2026

Sebastian

Es un HOTEL INCREÍBLE

Partner

6/10

Pleasant

30 Jun 2026

Maria

The environment was gorgeous but nobody warns you about how horrible the mosquitoes are at night mostly. It’s a plague of mosquitoes

Family_with_children

8/10

Excellent

22 Jun 2026

Liset

Hotel was amazing if you’re looking for a vacation away from the world. It was very peaceful and relaxing. Island is very secluded. The restaurants right outside the hotel were delectable. Staff and locals were very nice. Not much attractions around besides the beautiful beach.

Only issues that occurred during my stay: Day 1, lights went out but they were able to get them back on with 20 minutes. The next day, there was no hot water to shower to I embraced the cold water that night which was not as bad since the weather is very hot.

I recommend regardless. Also I HIGHLY advise buying some mosquito gel at the corner store because they’re crazy during the night.

Family

6/10

Pleasant

15 Jun 2026

Raul

Good staff

10/10

Exceptional

09 Jun 2026

Nohora

El hotel es espectacular, la comida increíble, el servicio es magnífico! Super recomendado, es encantador!

Friends

10/10

Exceptional

07 Jun 2026

Carla

La playa es hermosa, excelente lugar para relajarse y descansar.

Family

10/10

Exceptional

07 Jun 2026

Carla

Un lugar muy hermoso, para descansar. El Personal es muy atento y servicial. La comida muy deliciosa. 10/10

Family

10/10

Exceptional

05 Jun 2026

Yanis

Impeccable

Partner

10/10

Exceptional

05 Jun 2026

Alanna

The sweetest and helpful staffs all trip long. The most modern and Mediterranean vibes. We very much enjoyed our vacation making this our destination was one of the best decisions we made. I hope to return back to this beautiful place to stay again.

Partner

10/10

Exceptional

04 Jun 2026

Zuleima

The hotel was incredibly beautiful but most important the client attention was 1000/10, I will back for sure!

Partner

10/10

Exceptional

01 Jun 2026

René Luis conde

Súper me encantó

Family

10/10

Exceptional

30 May 2026

horacio

First time for us in Holbox, and AWA is a nice boutique place. The hotel is located by Punta Coco, in front of the beach, with nice rooms, a superb breakfast, and a great warm atmosphere. In our opinion, the best option to stay in that section of the island. Holbox is a place to relax and unwind — downtown has a small, charming local market, but also plenty of unexpectedly great dining options.\"

Friends

10/10

Exceptional

29 May 2026

Jennifer

Beautiful hotel beautiful beach excellent bar service Eric and Alberto made our stay wonderful. We will be back

Friends

10/10

Exceptional

27 May 2026

Artemio

The beach was waiting for us just a small few steps away and it was perfect. Picturesque, idyllic, pure relaxation and beautiful. The staff was top notch, Edel and Erick both were more than impressive with their constant attention to detail and represented the Hotel in the best way. We had a small issue that was handled professionally and left my traveling group more than happy. I don't post reviews often, but the staff made our experience so good I have to recommend them and AWA as as strong choice for your place to stay in Holbox. I would definitely go back.

Friends

10/10

Exceptional

27 May 2026

Nicolas

Un paraíso imperdible

10/10

Exceptional

20 May 2026

Flavio

Todo bien

Friends

10/10

Exceptional

05 May 2026

Gemma

Lovely stay! Clean room, great staff, beach view was great. Bar had a good selection of cocktails but could have more wine variety. No lift, only stairs so tricky with luggage but not impossible.

Partner

10/10

Exceptional

04 May 2026

Kurt

Excellent room with sea view, attentive staff and great laidback ambience. Food also very good

8/10

Excellent

01 May 2026

Kevin

Overall, we had a very good stay and would recommend this hotel.
The location depends on what you are looking for. It is quieter and more private than staying near the town center, which can be a plus. However, walking to the center takes time and often requires taxis, which adds extra cost. There are still some nearby restaurant options within walking distance.
One of the strongest highlights is the hotel’s infrastructure and design. The property is beautiful and well maintained overall. Cleanliness was very good, and the staff was friendly and attentive. We especially enjoyed the beachfront restaurant at the beach club—great food and reasonable prices in a very nice setting.
The room was comfortable, although slightly below expectations for the hotel’s category. Some small details could improve the experience, such as better placement of towel holders, more seating, and a central light switch system.
Overall, it was a pleasant stay with only minor areas for improvement. We would recommend it, especially for travelers looking for a quieter beachfront experience in Holbox.

Partner

10/10

Exceptional

20 Apr 2026

Dairet

The staff was incredible. Santiago was so helpful. The location is perfect

10/10

Exceptional

20 Apr 2026

Mario

Muy bonito

Partner

8/10

Excellent

19 Apr 2026

Carlos Arturo Serna

Staff amazing! All the beach club restaurant staff was lovely. The blonde girl from reception with an Easter European name was rather odd and bad mannered to be honest. Pitty

Family

10/10

Exceptional

17 Apr 2026

Carlos

Hotel was beautiful, just the right size. Very cool rooms and pool, DJ's on some nights, beautiful decoration, amazing views with its own beach... great for lounging all day with great drinks and great food. The staff gets to know you by name. Note that the beach is very small (but to us that didn't matter). Staff was awsome! Hotel is hot in the middle of town so noise level was great.

Family_with_children

10/10

Exceptional

16 Apr 2026

Brent

Great hotel
Very nice room and pool on top.
Only downside was a very loud bar opposite the hotel that was playing music until 2am so disturbed our sleep quite a lot.

Partner

10/10

Exceptional

07 Apr 2026

Shazady

The AWA hotel is absolutely stunning! The views from the room and the restaurant are breathtaking. The atmosphere is incredible, and my family and I spent six wonderful nights there. We can’t wait to return. Holbox is truly a dreamy island.

Family_with_children

6/10

Pleasant

03 Apr 2026

monica

The hotel itself is very unique! The only complaint with the room is that there is no privacy! Shower is

8/10

Excellent

01 Apr 2026

Douglas

The staff is amazing. They are always willing to help and very proficient. The hotel has many good features - the beach is nice and the pool is interesting. The layout is very compact so you hear pool noise during the day and the music from the restaurant/bar at night. I was sick and in bed early so I heard it. I think it goes off at a reasonable hour. The restaurant was good but not great. The location is far from town. That can be a plus or a minus.

Self

10/10

Exceptional

16 Mar 2026

Reginald

Hotel staff was super friendly and helpful. In my opinion the swim up pools were the best rooms. My buddy also stay there in the penthouse and also enjoyed the swim up feature.

10/10

Exceptional

14 Mar 2026

Fran

I cannot say enough about how exceptional this hotel is. The room was extremely clean. The bed was comfortable. The room temperature was perfect. The rooms, by the way, are absolutely beautiful.
What stood out the most for me was the service at AWA. From the check in to the servers, the bartenders and housekeeping staff - all were exceptional. There was not a single person employed at the hotel that did not look like they truly wanted to be there. We ate breakfast at the hotel daily and it was amazing. We never had a problem getting a chair and the beach and the water was beautiful. The hotel is quiet. There was no noise to disrupt our sleep.
There are always a few people that make your stay extra special:
Miguel - lobby bartender - what a genuinely nice person! It was our pleasure to spend time with you. Always a smile and wonderful conversation. We hope to see you again! Ricardo - hotel manager - we actually discussed that we have never seen a more well run hotel. He strives to make every stay perfect for every guest- and for us it was. Thank you!
Mimi - rooftop bartender - always made sure we had a drink in our hand and had a welcoming smile. She is the sweetest!
Great job AWA Holbox- it was magical!
Gracias mi amigos- (Spanish taught to us by Ricardo :)

Partner

2/10

Poor

13 Mar 2026

Gia-Nina

BED BUGS MY FRIEND AND I ARE COVERED IN BITES AFTER STAYING HERE. DO NOT STAY HERE

Friends

10/10

Exceptional

12 Mar 2026

Andrea

Our room was beautiful! We could see the pool and a little of the beach and ocean.
We had a rooftop terrace that we enjoyed relaxing in.
The staff were all AMAZING! Everyone was very attentive, helpful, genuine, and happy. We especially loved the servers on the beach. Julietta was just the sweetest and always made us feel special.
The food at the restaurant was also phenomenal. On the days we didn't feel like going far, we were perfectly content eating at the resort.
We will definitely go back!

Family_with_children

10/10

Exceptional

11 Mar 2026

Alexandra

Beautiful place! Staff really welcoming!

8/10

Excellent

06 Mar 2026

Tim

Yes

Family

10/10

Exceptional

06 Mar 2026

William

We thoroughly enjoyed our three-night stay at Awa. Check-in was seamless, and the room was well equipped with beautiful sea views. The food was consistently good, and the staff at the various restaurants were especially friendly and attentive. The lobster pizza is highly recommended—in fact, when speaking with people staying at other hotels, several mentioned that Awa has the best pizza on the island.

We spent much of our time exploring beaches away from the hotel and therefore didn’t use the pool, but overall the stay was very enjoyable.

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

Celina Elyse

Friendly staff and beautiful room

10/10

Exceptional

12 Feb 2026

David

What a cool hotel! The beach was a little disappointing and there was a lot of building going on but overall, nice room - great view and very attentive staff

Partner

10/10

Exceptional

27 Jan 2026

Thomas

Stunning boutique hotel on the beach front, lovely spacious rooms, friendly staff who helped with recommendations, rooms were cleaned and spotless everyday. Food was on the pricier side but was delicious. No negatives about this place.

Partner

10/10

Exceptional

24 Jan 2026

Sheida

Friendly staff. Great services. The beach access wasn’t great - sea weeds. could be due to the timing as we were there in Jan. Otherwise everything else was great

Leisure Family

10/10

Exceptional

21 Jan 2026

Justin

Room was clean, food was great, and staff was accommodating.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Tashika

Very excellent customer service from Miguel. The room was amazing, the pictures did it no justice. Didn’t get to try the restaurants at the hotel but the vibe from the dj and music from my room was nice

Leisure Partner

4/10

Poor

04 Jan 2026

Mariana

Nos desilusionó que no tiene playa. Tampoco tiene suficientes camastros para los huéspedes— durante nuestra estancia intentamos pasar tiempo en la zona que tienen designada frente al mar, pero ningún día nos quedamos justo por la falta de disponibilidad de espacio. Lamentablemente tuvimos que salir a otros beach clubs en la zona que sí contaban con playa y camastros disponibles. Tuvimos otras pequeñas inconveniencias, por ejemplo una noche la llave se desactivó y no había velador por lo que esperamos un rato a que resolvieran.

Leisure Family

10/10

Exceptional

03 Jan 2026

David

Staff were all amazing, food was 5 Star and the location is perfect.

10/10

Exceptional

18 Dec 2025

CYNTHIA

Gorgeous room and resort with outstanding staff. Couldn’t have had a nicer stay. On our must return list!

Leisure Partner

4/10

Poor

13 Dec 2025

George

Whilst the staff are lovely and attentive this hotel was not anything like what was marketed to us.

The hotel was described as a 5 star luxury boutique hotel in a peaceful area — we found it to be the opposite of this. Feels as if the hotel is stuck between wanting to be a peaceful resort and a party hotel, whilst charging high end prices.

The walls were thin which meant restless nights. Both bars of the hotel insisted on blasting music from 8am until 11pm which we could hear clearly, even with the windows closed.

There is also an active construction site right next door which created additional noise from 8am until around 10pm. We were unsure if the music was being used to try and mask this.

To make matters worse, on the Thursday and Friday night there was loud pumping DJ music coming from another property next door until the early hours of the morning. When we brought this to the hotel’s attention they didn’t offer any apologies or solutions.

The food was good but quite overpriced for the area, even more so the drinks. We paid £20 per cocktail for two mojitos one night!

Lastly, we paid a high price for a transfer from the airport through the hotel (mainly for peace of mind) and we ended up waiting over an hour for our driver to show up once we had landed.

Disappointed to say the least especially considering the price we paid.

Partner

10/10

Exceptional

17 Nov 2025

Sophie

We had an absolutely unforgettable stay at AWA Holbox and actually got engaged in our room, with fizz on the beachfront balcony. The bath on the balcony is just amazing and I loved it. The bed is super comfy, the room spacious and air con great. Lovely rooftop and nice pool around the bar. The staff were really friendly and welcoming and eager to hear how our stay was. The only couple of minor 'cons' were the nearby constructoin which one night went on until 10pm - thi was outside of the hotel;s control and they were apologetic. Another totally out of their control was the smell of the rotting seaweed which apparently is common in Holbox directly after the rainy season. The staff were up very early cleaning and scraping it off the beach each day. We will most definitely be back though - incredible. The hotel is about a 15 min walk into the town centre or a very quick golf cart taxi that cost 150 pesos.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Laura

Beautiful view from the room, super friendly staff, and lots of different pools and restaurants nearby to choose from. We found the food at the hotel to be fresh and delicious. The location was great, only a 15-20 min walk from the centre.

Leisure Partner

8/10

Excellent

23 Oct 2025

Lizandra

This hotel is beautiful and our room view was stunning. However, there was a very bad smell coming from the toilet when we arrived. The staff was all wonderful, but the one thing we did not like is that we visibility saw our room ready and they would not permit us to go into the room until 3pm. They kept repeating that 3 pm was the checkin time, but even at 3 pm exactly they didn’t give us the room.

It’s not easy to get to the island. You fly into Cancun, then drive for 2 hours and then you need to get a boat or ferry for another 20 minutes to get to the island. And they did not even try to give us our room a little bit earlier. We arrived around 1:30 pm. I have travelled to many places in the world and I have never seen a hotel not give earlier access to a room if it was ready. They kept saying that housekeeping wasn’t finished but we had a clear view of the room and the only thing that housekeeping did when she walked in was clean the door. This is why this hotel isn’t getting 5 stars.

Leisure Friends

10/10

Exceptional

08 Oct 2025

Robert

Daniela and Noel made our trip. Service was great. Poole could use some cleaning but everything else was great

Leisure

10/10

Exceptional

07 Oct 2025

Jennifer

This was such a magical space. It’s quaint and charming and the whole aesthetic of the hotel and beach club is so charming. The staff are absolutely incredible and I will recommend this place to everyone, even though I kind of want to keep it for myself. 10/10.

10/10

Exceptional

05 Oct 2025

Norma

Breakfast was delicious Thanks to chef's Jose and Sebastian.
The quality of the food was very high, the presentation flawless and the service impeccable.
Overall, a fantastic experience. Thanks for making our stay a truly memorable one.

Leisure Family

10/10

Exceptional

29 Sep 2025

Gerardo

Nice place great people.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Dilliana

Amazing room and service

Leisure Partner

10/10

Exceptional

27 Sep 2025

Denisse

The hotel is really nice and comfortable! Also, the staff is really kind and welcoming. I really enjoyed my stay at AWA hotel. 100% recommended!

Leisure Friends

10/10

Exceptional

23 Sep 2025

Leanna

Property was beautiful, staff was great. Food was good! Beach could have been a bit better!

Leisure Partner

10/10

Exceptional

22 Sep 2025

Art

Wonderful hotel and oceanfront. Rooms were amazing.

Leisure Family

10/10

Exceptional

21 Sep 2025

Gissy

We had a great experience at Awa Jeal
And Miguel both managers were very nice and attentive . The facility is very clean ,amazing view . Good was great . We can’t wait to go back . Isla very safe place

Leisure Partner

10/10

Exceptional

18 Sep 2025

Jozlin

An absolutely dream vacation, from before booking to after we checked out we loved every second :)

Leisure Partner

6/10

Pleasant

18 Sep 2025

Leatrice M

Property has a romantic vibe and great views of ocean. Room waa clean but I found setup to be inconvenient with all components of bathroom in separate location in room. Must leave the water closet and walk past bed to wash tour hands.

No television and you have to walk road and wait for a taxi to come by. I left 2 days early as it rained and roads were flooded in spots. My room had a charge of 2 sodaa which i didn't charge. Hotel manager acted as if i waa lying. Until he learned we apoke spanish his tune changed. For 150 pesos. I tipped more than that and found it to be insulting.

Probably one of the better hotels on island but not for me. Maybe i was expecting an island like Ibiza.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Jessica

Tuvimos una experiencia increíble en AWA. Todo el personal fue muy amable, pero queremos dar un agradecimiento especial a Miguel y Jeal por ser tan atentos y hacernos sentir como en casa. Gracias a ellos, nuestra estadía fue realmente memorable.
Lamentamos no haber podido despedirnos en persona por nuestro vuelo temprano, pero queríamos agradecerles de corazón. ¡Definitivamente volveremos!

Leisure Partner

10/10

Exceptional

06 Sep 2025

Rania

Everything at awa is excellent the staff, the service the food - great stay I will definitely be back with family and friends

Self

10/10

Exceptional

05 Sep 2025

Frank Tolga

Me and my girlfriend stayed at the Muuch hotel and it was a fantastic experience. We initially booked for two nights with the sea view room and decided to stay an additional night. The front desk lady was able to accommodate us in the same Muuch building with another room for an additional night for the same rate. The service by the beach clubs were great and all the staff really took their time to take care of us.

Rooms: the room we booked had an incredible view. It was very clean and designed very thoughtfully. The bathtub in the balcony was a really nice addition to use. The bed was super comfortable with all the extra pillows. There was hot and cold water with no interruptions. The AC in the room was working well. The coffee machine was great. The towels were clean. Overall the room was a great experience.

Food: We had free breakfast included in our booking and went to the rooftop of the Muuch building. The breakfast menu was perfect. Fresh coffee, juice, ice cold water and high quality food prepared by executive chef Sebastian. Sebastian also created the menu at Fuego and Terra, which I would say are probably the best restaurants on the island. You get a combination of Mexican, Italian, Argentinian flavors which were delicious. Highly recommend you talk to the executive chef as he is kind, knowledgeable, respectful and passionate about his work. The man is talented at what he does. His team was also very professional and gave that “executive dining” experience.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Brenda

I loved the customer service, food, drinks and hotel is beautiful!

Leisure Self

10/10

Exceptional

04 Sep 2025

BRENDA LLAMAS

Awa was amazing! From the beautiful rooms to the rooftop pool, the cabanas, the staff, the food, everyone went above and beyond to make my stay a great one. Now, this is Holbox, it is not a party island and everything is a bit higher here when it comes to food and drinks. Having said that, I didn’t have one bad dish and I tried breakfast, lunch and dinner here. If you’re a heavy drinker you won’t like the drink prices but I picked up a wine bottle at the airport and had it for dinner everyday. If you’re looking for a peaceful vacation this is the place and I can’t wait to go back!

Leisure Self

10/10

Exceptional

31 Aug 2025

maria

Excellent hotel and service! Won’t regret! Special thanks to Miguel in front desk for all the support

Leisure Family

10/10

Exceptional

27 Aug 2025

BERENISE

Absolutely beautiful!

Partner

10/10

Exceptional

26 Aug 2025

Rebecca

I really enjoyed my stay. It was a solo trip, and everything about the hotel was amazing. The restaurants, Fuego and Terra offered amazing food. The swim up pool was excellent. Having access to the beach was another plus. All the staff were great and nice. I would definitely recommend this place and come back.

Leisure Self

10/10

Exceptional

25 Aug 2025

Stephanie

From the moment I arrived, everything about this hotel exceeded my expectations. The ambiance was breathtaking, with a warm and welcoming vibe that made me feel relaxed right away. The waiters were absolutely incredible—so attentive, kind, and genuinely went above and beyond to make sure every detail was perfect.

The food was outstanding, with every meal full of flavor and beautifully presented. My room was spacious, spotless, and comfortable, creating the perfect space to recharge after exploring. Every aspect of my stay—from the service to the atmosphere—was simply incredible.

This hotel truly made my trip unforgettable. I can’t wait to come back!

Leisure Partner

10/10

Exceptional

17 Aug 2025

Marbelia

1000/10 – ¡El mejor hotel en Holbox!

Nuestra experiencia en Hotel Awa Holbox fue simplemente espectacular. Desde el momento en que reservamos, el staff y su director se aseguraron de que cada detalle estuviera cuidado. Nos apoyaron en todo: transporte privado desde el aeropuerto hasta Chiquilá, ferry de ida y vuelta, traslados al hotel, organización de tours y hasta masajes relajantes.

Los restaurantes dentro del hotel son exquisitos, con platillos de primera calidad y una atención impecable. Realmente no hay necesidad de salir del hotel, ¡tienen todo lo que uno puede desear!

El ambiente, las instalaciones y sobre todo la calidez del personal hicieron que nuestra estancia fuera inolvidable. Definitivamente es un lugar al que quiero volver, y me daré la tarea de recomendarlo con toda confianza.

Si buscas un lugar excepcional en Holbox donde te consientan de principio a fin, Hotel Awa es la elección perfecta.

Leisure Friends

10/10

Exceptional

16 Aug 2025

Santiago

El trato de la mañana con el lobby muy bien, en la noche olvidé la pulsera adentro de la habitación, y la persona de recepción de la noche no tenía pulsera, código o tarjeta para poder abrir la habitación, tuvo q forzar la puerta. Al final logré entrar pero pasé bastante tiempo fuera de la habitación

Leisure Partner

6/10

Pleasant

12 Aug 2025

Joseph

The hotel is congested. Too many rooms for the property size. We stayed on the 1st elevation with pool side, we were not comfortable relaxing as it was next to a busy walk way and there is no privacy.

Wait staff were friendly, however were not prompt. We had to wait extended periods for service. Music was an issues as it was non stop electronic genre that played all day till 9pm. A bit overwhelming.

Food was really good, and roof top bar was a great sunset view. Rooms were clean, and designed well.

We would not come back as we prefer more privacy and seclusion.

Friends_and_family Friends

10/10

Exceptional

09 Aug 2025

Alisha

This property was hands-down, the most insanely relaxing spot we’ve ever been. It would be so easy just to never leave the property. The restaurant is incredible! It has a rooftop pool, swim up pool and cabanas that are available for any guests. There is a walk to a little market and it’s a very quick trip to town or the bioluminescence. Highly recommend 1 million stars!

Leisure Partner

10/10

Exceptional

05 Aug 2025

Pablo

Desde el momento en que llegamos, AWA Holbox superó todas nuestras expectativas. La ubicación frente al mar es simplemente espectacular, con una atmósfera de tranquilidad y elegancia que te envuelve desde el primer instante.
Las habitaciones son espaciosas, con un diseño bohemio y natural que invita al descanso. Todo estaba impecable y cuidadosamente decorado. Dormir con el sonido del mar de fondo fue un verdadero lujo.

El restaurante Fuego merece una mención especial: cada platillo fue una delicia, y cenar con vista al atardecer fue una experiencia mágica. El servicio fue excepcional en todo momento: cálido, atento y muy profesional. Se nota que el equipo está comprometido con ofrecer una estancia memorable.
AWA es el lugar perfecto para quienes buscan desconectar, disfrutar del entorno natural y dejarse consentir en un entorno de belleza y calma.
Gracias por hacer de nuestra estancia algo tan especial. Sin duda, volveremos.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Chelesa

The property is absolutely beautiful! The food was fantastic! Everyone was very friendly and helpful!

Family

10/10

Exceptional

16 Jul 2025

cinthia

Cuando llegamos nos dijeron que nuestra reserva era en casa Muuch que está al lado y les dijimos que no que la reservación era para el AWA, sugiero que aclaren cuando se hace la reserva a que edificio o área pertenece la reservación

Leisure Friends

10/10

Exceptional

16 Jul 2025

Freddy

Great customer service.

Leisure Friends

6/10

Pleasant

14 Jul 2025

Mayela

The hotel is very cute and welcoming. The rooms and the service excellent, but the noise of kids during the hole day makes our stay was not pleasant and relaxing. There were more than 10 children running around screaming all day long throughout the lounge area, restaurant, and pool. Totally disappoint that they do not take care of the environment that their guests should experience when they are in a place of rest and relax.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Zujey

Toda las instalaciones en perfecto estado y el servicio al cliente excelente

Leisure Family

10/10

Exceptional

04 Jul 2025

Shanika

This place is amazing! Special shout out to Ricardo an Aldo for suggestions of things to do and being so attentive during our stay. Hotel is amazing with great restaurants and a beautiful rooftop. Antonio kept the drinks and vibes coming! Thank you all! Cannot wait to return.

Leisure

10/10

Exceptional

04 Jul 2025

ortencia

Beautiful and relaxing

Leisure Friends

10/10

Exceptional

23 Jun 2025

Nicolas

Wonderfull

10/10

Exceptional

15 Jun 2025

william

Hands down the best hotel on the island! Th

10/10

Exceptional

11 Jun 2025

Maria

Wonderful Beachfront Stay! Absolutely loved our stay! The location is unbeatable right on the beach with gorgeous ocean views. The room was clean, comfortable, and had a great balcony. Staff were friendly and attentive, and the food at the restaurant was delicious. A perfect place to relax—we’ll definitely be back

Leisure Partner