Casa Hx

10/10

Exceptional

17 Apr 2026

Sky

Wonderful hotel, lovely staff and fantastic food. Would recommend staying here if you want some slightly quieter and peaceful. The staff are very welcoming and friendly. We had a wonderful time.

Friends

10/10

Exceptional

12 Apr 2026

Rogelio

I highly recommend this Hotel! Staff were super helpful in everything.. close to beach and restaurants .. I will not hesitate on coming back and staying here again!!

Partner

10/10

Exceptional

07 Apr 2026

YERLY

Me gusto mucho

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Zack

Highly recommend. Room was clean, very comfortable, and private. The staff were great and extremely helpful. Food was not the greatest but there are tons of amazing places to eat on island. The hotel is about a 30min walk from central where most things can be found. Beautiful beaches are about 5-10 min walk away where the stars are beautiful.

Partner

10/10

Exceptional

29 Mar 2026

Werner

All fine. No problems.

Partner

6/10

Pleasant

23 Mar 2026

Melissa

The rooms are nice and the bed is comfortable. The deck was nice But so many misquotes and so you couldn’t stay out there long without getting eaten. Also you had to be quiet by 10 pm. If it’s adults only then 10pm seems a little early! The food was not very tasty and the drinks were mild. But it was cheap prices. We ate out most days. It is far from town but it was nice to have options to go to the other beach when we had windy days. If you’re wanting to be in and around the town it’s too far out.

10/10

Exceptional

20 Mar 2026

carol

This is a very relaxing place with a friendly staff who remembers all the little things!! This was our 2nd time at this hotel and will stay again

Partner

10/10

Exceptional

17 Mar 2026

Jaison

This has been one of my fav hotels in the all of mexico
Service was amazing
Hotel was in best shape
and food was great!!!

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Erik

Quiet part of the island. We loved that. Staff went above and beyond to fill our needs. We were surprised that the “continental breakfast” was actually a FULL hot breakfast. Loved the fresh fruit!
We rented bikes as the hotel is 1 mile from town, but close to the best beaches on island!

Partner

10/10

Exceptional

12 Mar 2026

Kara

We loved our room and balcony with a hammock and comfortable seating. The room was nicely appointed, the bed was super comfortable, the air conditioning worked perfectly and the shower was spacious with a good water flow. The cleaning staff were in every day and left us with fresh drinking water and towels if we requested a change.
We did not use the kitchen in our room to cook but I would note that it did only contain eating utensils, dishes and basic pots. There were no sharp knives or other utensils although the staff were very accommodating and I'm sure if we had asked they would have provided what we needed.
As we were there for a long stay we bought extra coffee pods for the coffee maker at the Chedraui in the centro as breakfast wasn't served until 9am and we are early risers.
We ate at the restaurant every morning for the included breakfast that was always fresh and delicious and the rooftop dining in the evening was fabulous with tasty drinks and lovely servers.
The two pools on-site are perfect. The larger \"quiet\" pool is cooler and tucked away in a secluded corner while the smaller pool is adjacent to the restaurant and lobby and gets a bit warmer from the sun. Both were quite lovely and had sufficient loungers for everyone. Pool towels from the front desk were large and plentiful.
Located on the quiet end of Isla Holbox, a five minute walk to a fabulous swimming beach and a bit longer walk to beach clubs, restaurants and bars I would definitely recommend it.

Partner

10/10

Exceptional

09 Mar 2026

Juan Carlos

Roof top was view scenic of isla punta coco where you are able to have drinks and food , very quiet , beautiful room and a relaxing pool . It was just a perfect destination for a get away.


Staff was friendly . My husband and I were greeted with a lemonade drink upon arrival. We were suggested beaches and places to visit around the island.

A beautiful overall! 5STAR

Partner

10/10

Exceptional

08 Mar 2026

Bethany

We enjoyed the quiet, secluded location and the relaxed vibe. The staff is excellent and very responsive to needs. It’s a very short walk to Punta Cocos but a bit farther to the activity in Centro. $200 taxi to Centro - plan ahead. Walking in the hot day sun that distance was not ideal.

The food was good and fairly priced. Breakfast being included was nice. There are 5 choices and they are the same every day. The staff knew what we liked after day 1 🙂

This property is not handicapped accessible and would not be recommended for those with mobility issues. Lots of stairs. Not a problem for us but may be for others.

The rooms were very clean. The showers were hot. The soap, lotion, shampoo, and conditioner provided were just ok. I’d choose to bring my own next time. No hairdryer in the room but you can ask at the front desk.

Don’t hesitate to book if you are looking for a relaxing, boutique style stay. It was perfect!

Partner

10/10

Exceptional

04 Mar 2026

Melodie

This hotel was great, nice staff, good food, roof top is just wow

10/10

Exceptional

25 Feb 2026

Thomas

Truly incredibly kind staff. They offered the perfect amount of care and attention to us. They went above and beyond to make us feel comfortable, anticipated our needs, were so responsive. We had a really wonderful stay and are already making plans to return.

Partner

10/10

Exceptional

24 Feb 2026

melhynne

It's a paradise. Spotless and surrounded by trees. The staff was super nice and always helpful. It is away from the center about 25 minutes walk but if you wanna stay away from the crowd, this casa is perfect!

Self

10/10

Exceptional

20 Jan 2026

Marlise

Clean, spacious rooms. Everything you want in a jungle retreat. Quiet areas to relax, boasting incredible views. The staff was over-the-top courteous, offering a warm welcome. The complimentary breakfast was just enough to start your day exploring the beautiful island.

Leisure Family

10/10

Exceptional

15 Jan 2026

Joanna

Very nice hotel, beautiful garden, great location near the beach with bioluminescense. Wonderful night walk to this beach offered by very friendly staff member, who spoke perfect English and told us many interesting things. The hotel staff also helped us to organize a kayak tour and book a taxi - thank you! The only thing I didn't like was the receptionist adding a tip to our restaurant bill without asking us if and how much we would like to tip and without even informing us about it - I suddenly noticed the amount he was charging was not what we were expecting... Tips are fine, but I definately prefer to decide about them on my own. Apart from this detail, we had a great stay and will be happy to come back in the future.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Lisset

Sin duda volveré, estuvo increíble y el staff fue de lo mejor

10/10

Exceptional

01 Jan 2026

D v

We had a lovely few days at Hotel Casa HX. The staff were great and the location was perfect for us.

10/10

Exceptional

24 Nov 2025

Jason

The lodging was very suitable for a small island. The staff was very pleasant and multilingual. We didn’t use the pools but they were sparkling clean and the restaurant was smooth and had a decent menu

Leisure Family

10/10

Exceptional

07 Nov 2025

Derek

Overall this property surpassed my expectaions. The consierge was more than helpful! Went out pf her way to give me dining recommendations and places to go for drinks. Helped with transportaion rentals amd taxi rides as well. Place was clean and well kept. Restaurant was also very good! The only draw back is its about a 25 minute walk from Centro.

Leisure Self

10/10

Exceptional

02 Oct 2025

Jaroslaw

Everything was great, Staff, room, food and the ocean,
Thank you

Leisure Self

10/10

Exceptional

13 Aug 2025

Denise calderon

best hotel

this was absolutely one of the best hotels I’ve ever been with. I love the experience at whole Bosch since I came in with reception even before I had an issue with the date and the receptionist was able to change them to the correct dates even after hotels.com did not want to do it. All of the staff is super wonderful super friendly. I love it and I can’t wait to go back.

Friends_and_family Friends

8/10

Excellent

11 Aug 2025

Luisana

Me encanto que el sitio quedaba super cerca de la playa. Lamentablemente no pudimos ver la bioluminicencia que fue la razón por la cual nos quedamos en ese hotel. La comida muy deliciosa tanto en el desayuno (que estaba incluido) como las opciones para almorzar y cenar. Por ser temporada baja no tenían casi personal y parecía que una sola persona manejaba la cocina, otra hacia la limpieza y así... Entonces se demoraban un poco. La limpieza vino a nuestro cuarto a las 3pm cuando ya habíamos llegado de nuestro tour entonces ya no tenía sentido que arreglaran/limpiaran el cuarto. La verdad es un lugar muy bonito y tranquilo y si volvería por más tiempo.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Jesus

Location a short walking distance to the beach.

Leisure Family

10/10

Exceptional

14 Jun 2025

Jody

Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!

Leisure Partner

4/10

Poor

04 May 2025

Christina

While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you don’t mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you don’t mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didn’t know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didn’t know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didn’t knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasn’t blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.

Leisure Friends

10/10

Exceptional

03 May 2025

Torsten

---

10/10

Exceptional

16 Apr 2025

Camille

Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. It’s a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Douglas

Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!

Leisure Friends

10/10

Exceptional

22 Feb 2025

carol

It’s was peaceful and the staff is excellent!!

10/10

Exceptional

21 Feb 2025

Tania Carmen

The property is lovely and the staff is excellent. Daniel and Betty are both personable, and helpful.

Casa HX is a lovely and unique property with an interesting layout. Our room was clean, modern, and comfortable. It lives up to the pictures on the website. Some minor repair work was needed in places, but these are smalls details.

Commuting to and from the hotel was a small issue due to the distance from downtown. To counter this, local taxis have a transparent rate structure which is affordable. We also walked the distance (25 minutes) without feeling unsafe day or night. I would suggest that you bring a flashlight.

Leisure Partner

10/10

Exceptional

13 Feb 2025

Todd

fantastic great staff

Partner

8/10

Excellent

21 Jan 2025

Rob

Very nice property and facility. A little bit far from everything. Although the unit had a kitchenette it did not have any kitchen items stocked

Leisure Family

8/10

Excellent

04 Jan 2025

Alejandro

Property was great!. Stuff not too good!. They were kind of rude and also trying to charge for stuff.

Leisure Family

10/10

Exceptional

26 Dec 2024

Elijah

Very nice place to stay. Could not ask for better staff

Leisure Partner

10/10

Exceptional

18 Nov 2024

francisco

Very nice place and staff was great and helpful

10/10

Exceptional

19 Aug 2024

Gilberto

Food and relaxing atmosphere

Leisure Partner

10/10

Exceptional

28 May 2024

Gregory

.

Leisure Partner

10/10

Exceptional

22 May 2024

Teodoro

Excellent hX..

The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..

Partner

2/10

Poor

29 Feb 2024

ian

Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel

Leisure Partner

2/10

Poor

10 Feb 2024

Esmeralda

We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.

Leisure Partner

2/10

Poor

01 Jan 2024

Ahsan

Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me \"nobody else has complained about hot water\". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.

Leisure Partner

10/10

Exceptional

22 Dec 2023

Katelyn

Beautiful property tucked away from the center of town. We enjoyed our stay!

Leisure Partner

8/10

Excellent

12 Dec 2023

Tracey

Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.

Leisure Partner

4/10

Poor

09 Oct 2023

Shannon

The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.

Leisure Partner

10/10

Exceptional

13 Aug 2023

Mariana

Everything was very nice and relax, breakfast had a different option every morning, and delicious.

Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around

Leisure Partner

10/10

Exceptional

02 Aug 2023

Colinda

We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence!
The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!

Leisure Partner

10/10

Exceptional

01 Aug 2023

Breici

We had our baby moon here and it was perfect because it was quiet which is what we were looking for. The property was pretty and the vibe was perfect but the number one thing that made this hotel stand out was the staff. Every staff member I encountered was friendly and helpful. If I had to complain about one thing it would be that our AC was would drip from the condensation which wouldn’t matter except it was directly over the headboard so we’d feel a little droplet here and there nothing that stopped us from being able to sleep. It was great being so close to Punta Coco beach.

10/10

Exceptional

19 Jul 2023

Ashley

Super close to both beaches and fantastic staff.

Leisure Partner

10/10

Exceptional

18 Jul 2023

Zarina

Lovely place!

Absolutely loved this place! Very peaceful, nice clean rooms, great service and great location away from the center and all the noise. Will definitely go back!

Self

8/10

Excellent

08 Jul 2023

Robert

Annie was great! She is very attentive and very helpful. She made our stay amazing.

Leisure Partner

10/10

Exceptional

30 Jun 2023

Lilia

Annie at the reception is the sweetest!!! Since the first minute we got there till our last day she was taking care of us and making sure we were doing well. She’s so professional and she has EXCELLENT customer service skills. Enrique at the breakfast area was also very professional and taking care of us making us feel very special guests. The property is away from the downtown area, but is very nice and the beach is walking distance. Also, you can walk to the beach at night to enjoy the bioluminescence experience without having to pay for the excursion, the hotel will provide you a headlamp to walk through the dark road but is safe since there’s a lot of tourist walking and groups that pay to go there. The rooms are nice, super clean and smell delicious! The food at the Phanter’s restaurant within the hotel is AMAZING!! And affordable$$! We fully recommend this property!! We will be back soon!!

Leisure Friends

10/10

Exceptional

25 Jun 2023

Laura Figueroa

El personal, los restaurantes, las instalaciones y la ubicación (a pesar de estar retirado del centro) fueron excelentes. Fueron unos días increíbles en Casa HX. 10/10

Leisure Partner

10/10

Exceptional

09 May 2023

John

Staff was very friendly and helpful. Food and bar was delicious and always available. Loved our large suite. Enjoyed the location for peace and quiet, but distant from services. Would definitely return!

Leisure Partner

10/10

Exceptional

03 Mar 2023

Nathan

Very great 10/10 !!!

Leisure Family

10/10

Exceptional

25 Feb 2023

Hans Georg

breakfast good. Staff fantastic

Leisure Partner

10/10

Exceptional

14 Feb 2023

Josh

Great location near Coco Beach and bioluminescence at night. The night sky is lit up with beautiful stars at night if you plan on a night stroll. The staff here are incredibly helpful and friendly. Two thumbs and 5 stars

Leisure Partner

10/10

Exceptional

11 Feb 2023

Caroline

Fabulous stay

Amazing stay! Super quiet and peaceful. Incredible service.

Friends_and_family Friends

10/10

Exceptional

17 Jan 2023

alan

would definitely return

Leisure Partner

6/10

Pleasant

27 Nov 2022

Miguel

Great staff particularly Chris and Emanuel. Food below average. Lack of transportation options from the hotel.

Leisure Partner

10/10

Exceptional

07 Nov 2022

Raquel Alejandra

It was absolutely beautiful and the service was amazing! Was able to communicate with staff via WhatsApp at literally any time during my stay. The plunge pool upgrade was so worth it especially after staying out in the town until after pool hours and being. able to come back late and swim at any time. Would 1000x go back. We went for a little weekend getaway without our 3yo so it being adults only was extra peaceful.

Leisure Partner

10/10

Exceptional

24 Oct 2022

Antonio Jose

Estilo único y muy agradable. Excelente strudel de manzana y muy buena comida y servicio. Lo único malo es que había peligro de cocodrilos o animales y no se dio aviso previo ya que nos fuimos a explorar con todo obscuro la vio luminiscencia.

Leisure Family

8/10

Excellent

11 Jul 2022

MAURICIO

Service staff excellent ¡
food was very good and drinks also.
area was dirty and noisy, rook was nice and clean.
10 minute walk to beaches, which were beautiful.

Leisure Partner

10/10

Exceptional

24 Jun 2022

Kevin

Staff was amazing they made us feel right at home despite being hundreds of miles away from home

Leisure Partner

10/10

Exceptional

02 Jun 2022

Theresa Ann

Very friendly staff. Private and peaceful.

10/10

Exceptional

11 May 2022

Mary Lou

I loved this place. The staff was friendly and we had a great experience with the room and the price was right.

Leisure Partner

8/10

Excellent

01 May 2022

Jeffery

Well run hotel with friendly and accommodating staff. The pool is nice, food good and rooftop patio pretty cool. A bit of a trek to get to town but if you’re looking to stay away from town (20-25 min while getting attacked by mosquitoes, or 200 pesos) and be near the chill beach of Playa Punta Cocos. If a quiet place to relax in Holbox is on your priority list, look no further. For more of an immersive Holbox experience, I would look for something closer to the central part of the island.

Leisure Self

10/10

Exceptional

19 Apr 2022

Nadia

I will come back to Casa HX. The staff is amazing, the suite was very nice and the room was superbly decorated, everything was cleaned

Partner

8/10

Excellent

14 Mar 2022

Ross

Amazing remote location. On the west end of island so ground level is sea level.
Winds came up and flooded entire surrounding area. Tbe golf cart i rented was stranded and had to be towed out of the water
Hotel is great. Very peaceful. Missing the small touches such as OJ with breakfast. The whole island has a millennial vibe as opposed to a gen x er like me. Thoroughly enjoyed the weekend though. A great adventure

Leisure Partner

10/10

Exceptional

09 Mar 2022

Mark

Great room. Great food. Great service. A bit of a taxi or bike ride into town, but the benefit is that it is quiet! 😁

Leisure Self

10/10

Exceptional

17 Feb 2022

John

Hotel Casa HX was a pleasurable property, nicely laid out, super accessible, very friendly staff. The room was very clean and cute. They made our stay in Isla Holbox absolutely wonderful and we completely loved the stay largely in part because of Casa HX.

Leisure Partner

10/10

Exceptional

26 Jan 2022

Oliver

I really loved this hotel. Quiet location near Punta Cocos beach. Nice pool and an excellent roof top bar. Staff were extremely friendly and helpful.

Leisure Self

10/10

Exceptional

18 Jan 2022

Ellie

stay here !

I had 6 nights in total on Holbox, of which my last 3 were spent at Casa HX, and my only regret is not having all 6 here! Whilst the location is a bit of a pain - its a good 20 minute taxi ride into town and can take about 30-60 minutes to get a taxi, the hotel more than makes up for it! I had a room with a sunbathing deck and private pool and it was perfect - i didn't leave the majority of the time i was staying here, except for dinner, despite the cloudy weather. I had dinner in the hotel one night and that was fantastic as well- was impressed by the quality of the food. They also allow you to have food delivered outside your room so i took breakfast on my private deck every morning which was so lovely. The staff were also lovely, especially the girl on the front desk. I honestly cant recommend this hotel enough - it was my favorite place in the 2.5 weeks i was in Mexico for, despite Holbox being my least favorite destination. I should also point out that i am a complete hotel snob so this is high praise coming from me! My only criticism is, like everywhere in Mexico, service is a little slow, and the bathroom floors get very slippery whilst wet, so would be worried if my parents stayed here for instance. Perfect for couples or solo travelers. Not ideal for people wanting to party every night in Holbox due to the distance from town. If you want to relax then book this place!

Self

10/10

Exceptional

22 Dec 2021

Jane

Perfect stay

We loved everything about Casa HX. We stayed in two different rooms, cabana and king suite and they were both great. Every member of staff were amazing! The breakfast was lovely, as was all the other food at the restaurant. We’ll definitely stay again!

Partner

10/10

Exceptional

10 Nov 2021

Daniel

Fantastic Hotel - particularly if you're looking for a quiet stay away from town. The facilities were clean and comfortable, and every single member of staff, from the chefs and servers to the front desk up to the owner and his wife were warm, welcoming, and did all they could to make my stay as comfortable and happy as possible.
Note that this property is a good 20-30 minute walk from town, but if you're looking for a serene oasis with friendly staff and great food on site, I can't recommend Casa HX highly enough.

Leisure Self

10/10

Exceptional

09 Nov 2021

Astrid

Staff is unique in this hotel, they are friendly and always ready to make your stay unforgettable. Beautiful rooftop to watch the sunset and sip wonderful cocktail. I would definitely stay here again.

Leisure Partner

10/10

Exceptional

08 Sep 2021

Kevin

Increible Lugar!

Excelente lugar para hospedarte en Hollbox, cercas de Playa punta cocos. El hotel lo tiene todo para poder disfrutar de tus vacaciones, muy atentos todos los trabajadores del hotel

Business Family

10/10

Exceptional

04 Sep 2021

Diego A

This is a beautiful boutique hotel with amazing staff that go out of their way to make your stay feel special from the moment you set foot at the property. Bikes are available for rental which makes it easier to get to Punta Cocos, the town center and other beaches. Hotel has a relaxing beautiful ambience and feel. The rooftop bar/restaurant is such a wonderful place to enjoy late afternoons or evenings. Food menu has delicious options made by hotel friendly chef. The fish chicharrones and the cajun tuna were delicious. Very comfortable bed and sheets and good air conditioning. Pool area is beautiful and very enjoyable.

Leisure Partner

6/10

Pleasant

21 Jul 2021

Verified traveler

Roads to location were poor. It had rained a few days before our arrival to the island, and the golf carts (taxis) were not willing to drive us to that end of the island due to the amount of water still standing. Which was an inconvenience having to track one that was willing to take us. For that reason, I'm not giving the property a high rating. Overall, the rooms were nice, clean and staff was very friendly. Gerardo the property manager went out of his way to walk us to our room and welcomed us! They made a nice bday sign on a chalk board and made a bday cake out of towels which was a nice surprise!

Leisure Partner

10/10

Exceptional

11 Jul 2021

Christine

Excellent but bit out of the city

We had an amazing stay. The receptionist was suuuper friendly and helpful. Food was some of the best we were served at Holbox. Rooftop is awesome.

Partner

10/10

Exceptional

19 Jun 2021

CJ

5 stars!

Casa HX is an amazing place to stay! The owners are a wonderful couple who will do anything they can to make you comfortable!

Partner

10/10

Exceptional

12 Jun 2021

Rambart

The most relaxing place to stay

The most relaxing place to stay in Holbox. Beautiful decoration and personnel. The girl from the reception was amazing friendly.

Friends_and_family Friends

10/10

Exceptional

27 May 2021

Verified traveler

The property and staff were excellent, the only possible negative is that it is 20 minutes from town center over bumpy roads. But it is close to beach.You really do not have to go into town since the property has everything you need.

Leisure Partner

10/10

Exceptional

08 May 2021

theresa

Perfection in Paradise

We really had the stay of a lifetime it was amazing. Originally we were not in the room we had booked but they moved us after the first night . Service, comfort, facilities, food and drinks all top notch. Honestly my favorite hotel I’ve said at a beach location ever.couldn’t recommend it more they were wonderful.

Friends_and_family Family

8/10

Excellent

13 Mar 2021

Aisling

Very modern beautiful hotel

My friend and I stayed here for 5 nights on a work/vacation trip. The hotel is really modern, very clean and well kept. The staff were amazing, extremely helpful and friendly. The WiFi was pretty good too for a hotel on an island so its a great place to stay if your going to be working. It's a little far out but they have bikes you can rent to cycle to the town centre. It's within walking distance to Punta Coco beach which was great!

Business

10/10

Exceptional

11 Mar 2021

Yohan

Calm and peaceful place in Holbox

Amazing stay, very comfy and the staff are really taking good care of you.
It's in a really calm spot of Holbox (at the corner of the island) but it's really easy and convenient to access the center of the island by bike or with the small golf carts. Would definitely recommend this place !

Friends_and_family Friends

10/10

Exceptional

03 Mar 2021

Verified traveler

Awesome Hotel!!

Easy checkin. Skybar drinks were amazing - as Axel to make you one of his specialty cocktails. Easy access to Punta Cocos and various beaches on foot - only minutes away. Bike rentals are only $5 for the whole day which is a great way to see the city center and other parts of the island - very easy to get around. We will definitley come back.

Partner

10/10

Exceptional

04 Feb 2021

Verified traveler

We would come back over and over again. Our experience in Holbox was amazing and a big factor of it was due to the team, culture, food and owners of Casa HX.

They setup a fishing trip and got to have the fish we caught for dinner at Casa (Highly recommend this experience). They even helped with recommendations of places to try. We even booked an extra night because of how much of a good time we had.

Thank you again for this lovely experience and until we meet again!

Leisure Partner

10/10

Exceptional

24 Jan 2021

Verified traveler

Amazing place to stay in Holbox. It's not close to downtown but it's close to one of the most beautiful beaches in the island.

Self

10/10

Exceptional

21 Jan 2021

Cristiano

Excellent staff, service and accomodations. Rooms are nice, new, clean

Self

10/10

Exceptional

05 Jan 2021

Racquel

This place and staff feel like home. I felt as a was visiting a family member. I would recommend this place to all my Friends and Family!!

Leisure Family

10/10

Exceptional

04 Jan 2021

Verified traveler

First of all I would like to say that this is one of the best hotels I’ve ever stayed at. From the check-in to the room service to the bartenders the pool and the friendly tourist staying at the hotel. They exceeded my expectations. We cannot wait to come back ! The rooms were clean and they were also taking covid precautions. The food was so good! (We had steak and tuna better than in the actual restaurants!) they were helpful with us getting around the island and even decorated our room for our honeymoon. Super kind knowledgeable staff!

Leisure Partner

10/10

Exceptional

17 Dec 2020

Carlos

I will stay again

Nice and profesional personnel, clean please, easy access to the beach

Partner

10/10

Exceptional

12 Oct 2020

Eva

I love the hotel, the staff everything was perfect. The owner and the staff were very friendly, helpful and nice. Can't complain Im planning on going back to them. They close to punta cocos best beach in Holbox! The room was clean and very nice it had everything we needed. Food and drinks was delicious and great. I really love my experience here!

Leisure Friends

10/10

Exceptional

25 Sep 2020

Michael

Your Holbox adventure starts here...

This hotel was the perfect ending to a couple of weeks exploring the Yucatán peninsula. We enjoyed it so much that we decided to stay longer.
The hotel itself is beautiful inside and outside. It’s tastefully designed with comfort and sustainability at the heart. We loved the artistic touches and theme throughout, from the wall paintings to the coffee cups. It adds to the special feel that this hotel is a part of and a celebration of this wonderful part of the world. Strong WiFi throughout if you wish to stay connected.
From the moment we arrived, we were warmly welcomed by the fantastic staff. Super attentive. Super friendly and immensely proud and knowledgable of Holbox. They will help you make the most of your time here and explore some of the hidden gems of the island.
Perfectly located just a few minutes walk from the most beautiful beach and bioluminescent plankton hotspot and arguably boasting the finest sunset view🌅 on the island...goes well with a refreshing cocktail🍹 Great pool too.
Getting to and from the town is easy even during high tide. It’s actually more fun and brings wildlife even closer. Flamingos on your doorstep🦩! It’s just a few minutes by “taxi”, a short cycle or you can walk some of the beach fronts at leisure.
Highly recommended staying here ⭐️⭐️⭐️⭐️⭐️

Partner

10/10

Exceptional

25 Jan 2020

Ted

The staff and owners took the time to make sure if the little things were taken care of.

Leisure Partner

10/10

Exceptional

10 Jan 2020

Virgil

Staff should improve their communications skills...most specifically English...

Leisure Family

8/10

Excellent

06 Jan 2020

Verified traveler

Nice hotel, staff could improve

Hotel is new and rooms are nicely appointed, this is the sister hotel to Spirit Holbox and you get access to facilities there too. Air-conditioning comes on only at night. Breakfast included but ordinary. Very good bikes on offer which are required as it is a distance to the centre for food options (taxi is $80-100 as opposed to $50 from the hotels at the northeastern end of the beach strip). Value is reflected in the price.

Be prepared with insect repellent as there are lots of mosquitoes, particularly at the reception area when you are speaking to staff (who are behind a screen, but you are not!). I would suggest to the hotel that they spray/burn some repellent in these common areas to protect their guests, the gel repellent offered is not effective. Staff could also be a bit more attentive, this was the only hotel in my two week trip where no one volunteered to help with luggage - staff watched as I struggled to bring it up the stairs.

Friends_and_family Friends

10/10

Exceptional

03 Jan 2020

Verified traveler

Great

Great