Name: Soho Boutique Holbox - Adults Only
Address: Calle Caguama Esquina Calle Zargo, Isla Holbox, 73310, MX

8/10

Excellent

18 Jul 2026

Arturo

Everything we’ll needed
Plus visiting others beach club around fit for us

Partner

8/10

Excellent

14 Jul 2026

Magaly

El hotel está limpio, bonito y en general fue una estancia cómoda. Las habitaciones son agradables y es un buen lugar si solo buscas un sitio para llegar a descansar después de pasar el día fuera. Eso sí, en persona el hotel es más pequeño de lo que aparenta en las fotos y no es un lugar especialmente lujoso.

Lo único que realmente me molestó fue el servicio de limpieza. En dos días diferentes nos insistieron varias veces para que saliéramos de la habitación porque querían entrar a limpiar, incluso cuando todavía estábamos descansando o cambiándonos. En una ocasión nos preguntaron si queríamos el servicio de limpieza y les respondimos que literalmente nos estábamos vistiendo, pero aun así siguieron insistiendo. Sentimos que nos estaban apresurando a salir de la habitación, lo cual hizo que la experiencia fuera incómoda.

Fuera de ese detalle, el hotel cumplió con lo esperado y la estancia fue agradable.

Partner

10/10

Exceptional

01 Mar 2026

Sara

The hotel is located at the far end of the island. Luis at check in was easy and friendly. The hotel room was comfortable. No complaints!

Partner

10/10

Exceptional

22 Feb 2026

Marria

Staff were excellent! Great place to stay right by the beach.

10/10

Exceptional

22 Feb 2026

Alma

Staff is wonderful and very helpful

10/10

Exceptional

27 Dec 2025

Brendan

Loved this place! Paco was great to us. Our room was really nice. The sister resort across the street was wonderful to eat and drink and relax at. Highly recommend

Partner

8/10

Excellent

29 Nov 2025

Sharon

The room was beautiful. Very nicer decorated and calming. The front desk clerk upon arrival was pleasant. However, there was no information provuded regarding the hotels amenities. If you wanted to check something out, you had to ask about it. Also, very little room for unpacking. Probably because most of the people we met were there for just a couple days. We were there 1 week.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Julia

Everything was amazing here! So peaceful and they were constantly cleaning the amenities.

Leisure Partner

8/10

Excellent

29 Sep 2025

Thomas

Lovely stay

10/10

Exceptional

12 Sep 2025

Danielle

I can’t say enough good things about this property. When we first came up we were in awe of the property and how beautiful it was. One of the best parts is the workers. Paco and Carlos were so amazing and called each time we needed a taxi and had the best recommendations for food and places to visit. We truly felt welcome and enjoyed the sister hotel amenities as well. We will be back soon

10/10

Exceptional

07 Sep 2025

Carmen

Clean and quiet

6/10

Pleasant

09 Aug 2025

Ariana

Beautiful rutic, beach place, but room wasn’t clean when I arrived.

Leisure Self

8/10

Excellent

20 May 2025

Carlos

Beautiful but not practical. We rented a room with a second open floor and there was one mini split AC only. My kids slept on the second floor with two fans they had and was super hot. The fans made a lot of noise also. The door to the toilet and shower was glass; looked noice but hello, everyone could see you. We booked a room with breakfast included, which was a tiny fruit bowl, 2 small pieces of bread, a cookie, a tiny cup of granola and a tiny cup of yogurt. We obviously ordered eggs and regular fruit bowls and it was delicious. Lots of mosquitoes, nothing to blame on the locals, just nature.

Leisure Family

10/10

Exceptional

17 May 2025

Sam

We had a great stay at Soho Boutique Hotel. This hotel is about a 100m walk from the beach club. It is a part of a group of hotels all next to each other. There is a building work going on next door but we never had any issues with noise.
The staff were helpful and friendly. The rooms were very clean on arrival and were cleaned each day.
Food at the beach club opposite was good, and there is a great Italian restaurant nearby.
Quiet location with plenty of pools and of course the sea to cool off in. Perfect to watch the sunset from the beach.

Leisure Partner

6/10

Pleasant

25 Apr 2025

Jana

most of the facilities were under construction

Leisure Partner

10/10

Exceptional

05 Apr 2025

Joshua Adam

We loved the small size of the hotel. It was close to a few restaurants and beach clubs. It had everything we needed. We enjoyed the breakfast at the hotel next door and access to the roof top swimming pool of the hotel next door. You can't compare this hotel to a 5 star resort in Cancun. Its a nice place to sleep, slow down, and unplug!

Leisure Partner

10/10

Exceptional

21 Mar 2025

Eric Savage

Staff!

Leisure

6/10

Pleasant

21 Mar 2025

Bob

Fair experience.
Location is not the best as the hotel is an area where new hotels are being built up. 20 min walking from the center.
The hotel is not beach front, and the closest beach is not great.
Hotel is dated, staff forgot to clean our room and we had to ask twice to finally get someone at 6pm.
You can take breakfast at the nearby hotel but it’s very basic and not great quality.
The best bit of the hotel is to be able to access the sea front hotel which has a beautiful rooftop with a pool and a bar (great for sunset).

Leisure Partner

10/10

Exceptional

30 Dec 2024

Nicole

My stay at the SoHo Boutique Holbox was lovely. The grounds were nice and clean with a beautiful rooftop pool overlooking the Gulf of Mexico. Transportation to the city center was easy and convenient and took about 15 minutes via taxi. The staff was super friendly and helped with all of our needs and requests. I would book this hotel again due to its easy access to the beach and several other beach day clubs nearby.

Leisure Partner

6/10

Pleasant

17 Dec 2024

Patrick

needs TLC

This was out 4th or 5th time staying at SoHo.. It has been since Covid, so we were no aware of the changes.. No breakfast on site, No coffee, No Bar. Beach club offered a nice continental, a few mins away. The pool was cloudy and was unappealing, the shower handle fell off and of all thing the toilet seat did not fit the toilet. All of these things were addressed and or good in the end. But, overall it is part of a bigger corporate program with many properties. There is Detail in the Retail!

Friends_and_family Friends

10/10

Exceptional

21 Oct 2024

Alvin

This properly is comfortable, colorful, and accommodating. The rooms are simple about has character and their service is good. Area felt safe. Note: this place is near the southwest part of the island, convenient to go to Playa Punto Cocos and has beaches just 5 minutes walk. However it’s in the opposite side of the town, the town is about a 25 minute walk.

We went during hurricane season, so the roads to get here were flooded. With a taxi (UTV’s) it’s easy to get there but walking with luggage is tough.

Leisure Family

8/10

Excellent

27 Aug 2024

BEATRIZ

Buena opción

Estuvo todo bien, sólo que no tienes vista ni playa. Es una buena opción si no vas estar mucho en el hotel, ya que es chico y no tienes mucho que hacer ahí. Por lo que si te gusta estar en actividades fuera del hotel es buena opción por el precio y limpieza.

Partner

10/10

Exceptional

20 Aug 2024

Lola

A Tranquil Stay in Holbox

It was a beautiful stay on the island. In the quieter part so was lovely. Pools were faboulous, room was spacious and clean and staff were lovely and accomodating. We especially loved the resident iguanas!! Breakfast at the beach club was great - I think this is a newish concept as when we were leaving people were starting to be given wristbands and beach towels, something we didnt get. The use of muliple hotels etc was a little confusing but at the same time great. Would definitely reccomend and stay again.

Partner

10/10

Exceptional

10 Jul 2024

NATHALIE

I like that all places to eat are at walking distance, also you can rent a bike to go around the island

Leisure Partner

8/10

Excellent

03 Jul 2024

Matthias

Nice boutique hotel, closed to the magnificent beach but a bit far from Holbox town, no shops near by

Business_and_leisure Partner

8/10

Excellent

14 May 2024

Mark

rustic but clean and nice very private no crowds and staff very nice no high pressure sales

Leisure Partner

8/10

Excellent

15 Mar 2024

Rogelio

Nice hotel and location but not a 4 stars for sure

It was very nice in general but I will no advertise this hotel as 4 stars, when it doesn't have a restaurant or bar on-site.
Also, I let them know that this was our first wedding anniversary and there was not even a congrats at check-in.

Friends_and_family Family

10/10

Exceptional

26 Feb 2024

Christiane

Beautiful accommodations! We would stay here again.

Leisure Partner

8/10

Excellent

17 Feb 2024

Bertha Alicia

The area had a recent flood so I don’t think we got the true experience of the area. The hotel itself was nice and clean. The staff was great and attentive to what we needed. Our stay included breakfast which was served at the sister hotel across the street. The food was great and it was very convenient. The closest restaurants are a 15 to 20 minute walk away, the flooding cause several places to be closed down. The one thing to watch out for, on day 1 we found a scorpion in our room. It is a natural area so it’s expected to see different types of bugs and animals. Overall would recommend!

Leisure Partner

10/10

Exceptional

06 Feb 2024

Eva

Location

Leisure Partner

2/10

Poor

28 Dec 2023

Mohamed Aziz

A fuir !!!

Horrible experience résumée en une phrase : à fuir.

Extrêmement cher pour ce que c'est : des flaques d'eau ou plutôt des lacs devant l'hôtel , des déchets à foison..
l'hôtel contrairement à ce qui était écrit n a pas de restaurant. On nous a convié a l'hôtel d'en face pour prendre le petit dej, et parlons de ce petit dej : horrible ! Cafe dilué, mini portions .. pas d acces direct sur la plage, chambre très humide, dras tachés et déchirés.. vraiment très très déçus nous ne recommandons pas !

Partner

10/10

Exceptional

06 Oct 2023

Claudia

It was a wonderful experience, only bad thing was it smelled a lot like pond water and since everything surrounding was under construction it was very loud and noisy. During one morning they were burning grass in the back and we were being intoxicated with smoke

Leisure Family

10/10

Exceptional

06 Aug 2023

Olivia Garcia

Very nice place to rest. The people there sweet and nice. The spa is amazing… I love this place

Business_and_leisure Self

6/10

Pleasant

14 Jun 2023

Ana

Property was beautiful and clean. Cristian front desk staff was sweet but didn’t deliver after offering services such as room service. We asked Cristian to text us the room service menu, she advised she’d send it to us in a few minutes but text it to us hours later. By that time, we had already called a taxi to get dinner elsewhere. When she saw us get into the taxi, she deleted the text with the hotel menu she had sent us. That was odd. In another instance, we requested three sodas to be delivered to our room. We never received them. On another note, the breakfast service was above and beyond wonderful. Please don’t forget to tip the staff of waiters. Lastly, we stayed at the presidential sweet which was beautiful. However, there was no air conditioning unit upstairs and a window had no closure causing the area to be extremely hot. A complete waist of space. Staff had to bring one of the twin beds located upstairs down to the first floor. Overall, it’s a nice property.

Leisure Friends

4/10

Poor

12 Jun 2023

Sivi

Very unclean island . Lots of mosquitoes around all Holbox but especially at this hotel .

Leisure Friends

8/10

Excellent

11 Apr 2023

Casandra

All in all it was a good stay.

Leisure Partner

10/10

Exceptional

29 Mar 2023

kazimierz

Nice place to enjoy always

Leisure Family_with_children

10/10

Exceptional

20 Feb 2023

Kristen

Nice clean place. Very quiet across the street from the beach. Many places to walk to. Very charming island.

6/10

Pleasant

01 Jan 2023

Femida

This property has misrepresented itself online. It is not a beachfront property and does not have an operating restaurant. What it has is a sister hotel 100 meters away that has a restaurant and offers sun beds on the beach. The Soho has a very small swimming pool, marginally bigger than a hot tub and has 4 sun loungers. The “restaurant” is open from 8-10.30am for breakfast, which is a fixed plate. Your only choice is omlette or scrambled eggs!
The rooms are spacious and well maintained, however lack the little touches that should be there in a 4 star hotel, such as glasses in the bathroom and facial tissues.
The staff are helpful and try their best but I think the online description needs to be more honest.

Leisure Family

8/10

Excellent

27 Dec 2022

Stefano

It’s not by the sea but very close. The beach area is very nice and very quiet (not crowded) compared to other hotels along the shore which was very pleasant.
The hotel itself was very comfortable and quiet even tho would deserve to be cared for a little more. It shows that the property is a few years old and that things aren’t really kept tight. But overall good experience, clean comfortable room, nice staff.
My main issue would be that the hotel seems to be build next to some swamp or humid terrain which at time could smell very bad. They kept poring water into it for some reason. Maybe it’s seasonal, I don’t know but it did bother us.
We had a room next to (number 5) it so didn’t help. If your room isn’t close to it probably won’t be a problem.
The hotel is around ten minutes walk from the center which is fine especially if you walk by the beach. There are cabs if you don’t wanna walk anyway or bikes you can rent.
We had the breakfast included which was nice to have. Pretty classic continental breakfast, not amazing but satisfying.
The room were cleaned well even tho for some reason the cleaning staff wouldn’t always leave new clean towels in the room. They were given to us no prob when asked but was weird that they just wouldn’t do it if forget about it.
We also had some issue with the hot water in the shower for the last 3 days. The water would just not get hot, just a bit warm.
It was a nice place for a first time in Holbox.

Leisure Partner

10/10

Exceptional

27 Nov 2022

Douglas

Felicitar a todos los empleados muy atentos y serviciales
Disfrute mucho mi estadía un lugar muy bonito para descansar

Leisure Partner

10/10

Exceptional

28 Oct 2022

Lisa

I absolutely love this location. I would happily return again and again.

The spa experience was also spectacular. I loved the atmosphere and the massages I received.

Beautiful, beautiful place to experience Isla Holbox.

Leisure Self

10/10

Exceptional

23 Sep 2022

Edna Lizeth

Lugar súper lindo, limpio y muy cerca de las playas hermosas

Leisure Friends

10/10

Exceptional

19 Sep 2022

Lorena

Well located , rooms very big and great breakfast

Leisure Friends

8/10

Excellent

14 Sep 2022

Rosa

Close to beach, ok hospitality

The room was very clean! Super eco friendly and airy big balcony. The breakfast was ok.
I know it’s a beach hotel and many beach hotels I stayed at dont have a lot to offer but this hotel loved to say no instead of a “let me see what I can do” I asked for champagne flutes to celebrate my birthday I had champagne in the room they said no to ask the sister property hotel when they should gone or made a phone call for me.
For breakfast I placed my order and wanted bacon on the side they said no.
It’s the little things that could be a YES and made my stay just “ok”

Friends_and_family Friends

2/10

Poor

13 Aug 2022

kyle

Dirty bed, clouds of mosquitoes, not on the beach as shown in pictures.

WAY too far from everything.

Leisure Partner

10/10

Exceptional

10 Aug 2022

Griselda

Going back!

Leisure Partner

10/10

Exceptional

09 Jul 2022

Ben

Great experience

Leisure Friends

10/10

Exceptional

07 Jul 2022

DAVID CORVI

Me and my wife stayed for 4 nights. The service from the hotel was excellent. They helped us even before travelling to Cancun, arranging all the transports that took us to Isla Holbox. Jessy helped us right away. Very quiet, clean , safe environment. All personnel very focus on keeping the hotel in good conditions and guests happy and attended. Excellent location to the beach and also to the main shopping and restaurants area, around 15 min walking.

Leisure Family

6/10

Pleasant

24 Jun 2022

Kimberly

This is the second time we stayed at Soho Boutique Hotel. The property has gray potential but attention needs to be paid to details. Only sheets on the beds do we asked for blankets. We were given additional sheets. We had to ask for additional toilet paper twice. Housekeeping would clean the room but not replenish the toilet paper. We had room service dishes in the room and when the room was cleaned, housekeeping did not remove the dishes. I had to take them down to the front desk.

Leisure Family

8/10

Excellent

14 Jun 2022

Roxana

Love the property and services

Leisure Friends

10/10

Exceptional

21 May 2022

Douglas

This hotel is amazing! For the price, anyone that could possibly complain is just miserable. The hotel is 1/2 block from the beach but you can still get an ocean view as we did. The hotel was beautiful, modern and quiet. It is secluded but it’s an easy 10-15 minute walk to downtown. Definitely utilize their sister hotel “spirit” across the street. The roof top pool was absolutely breath taking. Holbox as a whole is amazing. If you want to be closer to the parties I would highly recommend Mittoz Hotel in the heart of everything.

Leisure Friends

8/10

Excellent

03 Apr 2022

Jean Rae Vande

A nice boutique hotel. We liked that we could share some of the amenities of the Sister Spirit hotel. Quiet/safe & 15 minute walk into town

Leisure Friends

2/10

Poor

01 Apr 2022

Massimiliano

Left after one night, hotel is not what looks like in pictures, very far from everything, totally dark area, and woke up with bed full of bugs!

Leisure Family

8/10

Excellent

23 Mar 2022

Patricio

Blanca was amazing and the cleaning service too! Nice rooms and beach club!

Partner

8/10

Excellent

17 Mar 2022

Teresa

Cute place, the spa is amazing! Not beach front, their sister hotel is and you have access to it. A little far from downtown, but the benefit to that is the beach being less crowded. Taxi is about $7 ea way.

Leisure Partner

10/10

Exceptional

11 Feb 2022

virginia

Very comfortable stay. Beautiful surroundings. Close enough to walk on the beach into town and to all of the bars and restaurants, but far enough away that is very serene and quiet. very comfortable lounge chairs on the beach. Right next to this hotel is the spirit hotel which has a rooftop pool and bar And restaurant that you are welcome to use. Beautiful place for the sunset. If I returned to Holbox, I would certainly stay here again.

Leisure Friends

10/10

Exceptional

08 Feb 2022

Lori

Loved the intimacy of this small resort. Bungalow design were well constructed & dampened sound. Located outside city center so was quiet. Felt safe. Enjoyed accommodations of “sister” beach-front hotel.

Leisure Partner

8/10

Excellent

08 Feb 2022

Jordan Taylor

Soho was very comfortable, and I appreciated the fact that we were so close to the beach and that we also had access to Spirit's facilities as well.

That being said, the continental breakfast did not taste amazing, and because it's close to the beach, naturally it's far away from the downtown, so that's just something to consider when choosing where to stay.

Leisure Partner

8/10

Excellent

19 Jan 2022

James

The beach access is very close and its nice that the adjacent hotel allows use of their lounge chairs as the Soho is the not right on the beach.
The walk to the center of town is a little further than expected but not bad at all.

Leisure Friends

8/10

Excellent

19 Jan 2022

Ryan

Property and it's sister property across the street were very nice and just as advertised. The beach was too small and the chairs were always full. A walk into town is a good 15 minutes through Terrible infrastructure (dirt roads full of puddles and trash). People, food and actual hotel were nice. Beaches seemed nicer on the North side of town.

Leisure Partner

6/10

Pleasant

12 Jan 2022

petra

Toilet wasn’t working in room the air conditioner made so much noise it wouldn’t let us sleep the employees were so slow to help everyone I kept hearing other people complaint about their rooms there was trash thrown in front of the hotel that was your view when you weee eating breakfast no was friendly very disappointed of everything

Leisure Partner

6/10

Pleasant

06 Jan 2022

Samantha

Positives: staff are lovely. The included breakfast is excellent. Rooms were very clean. There is a beautiful rooftop bar across the street to watch the sunset and you are provided with a complimentary cocktail upon check-in.

Negatives:
Everyday around 5pm they put the sprinklers on for no apparent reason and they smell like sewage. It is unbearable to be outside on the property at this time. You have to dodge the smelly sprinklers and avoid stepping onto the flooded grass. The property is far from the main town. We were happy to walk along the beach but if you are looking to be in the centre, this is not a good option. One day we asked for beach towels and all they had left were bathroom hand towels. There is a water jug in the lobby to refill your water bottles but if it is empty they don’t change it immediately. They just say “sorry we are out of water.” For what we paid I think complimentary water should be expected. The rooftop pool and seating area is dirty, nothing like the photos. This was a big selling feature for me so I was disappointed.

Leisure Friends

10/10

Exceptional

03 Jan 2022

Damian

Perfect location.
If you want to relax and be next to the beach, this hotel is perfect.

Leisure Partner

10/10

Exceptional

18 Dec 2021

Janet

Prefect location in Holbox. Beach is a couple steps away. You don’t hear the downtown noise and the staff were super friendly and helpful. I will be back again.

Leisure Self

10/10

Exceptional

17 Dec 2021

Dave Omer

Love this property.. great value

This was not our first time at Soho and we enjoyed the hotel so-much the first time! This visit we were slightly disappointed with the fact the bar was no longer in operation and there was no way ce on site. Minor issues, but you could go to their sister property for both a bar and a bucket of ice. Note to operations: there is no shelf/place in the bathroom for anything! Where does one put toiletries? A tooth brush? My kingdom for a shelf.

Friends_and_family Friends

10/10

Exceptional

13 Dec 2021

Kevin

everything was wonderful

Leisure Partner

8/10

Excellent

01 Dec 2021

Bibiana

Good but some bugs at the beds

Leisure Family

6/10

Pleasant

24 Nov 2021

Miguel

A great place at first impression. Cool design, nice room and mildly operative wifi. Really nice pools and beach access. Room had a water leak situation in the bathroom that wasn’t very nice and made the experience a bit slippery.

Leisure Partner

4/10

Poor

17 Nov 2021

Verified traveler

Unpleasant stay

My husband and I arrived on Nov. 13, 2021 and it was heavy rain. After a long day of traveling we both wanted to take a nice shower but unfortunately there was not hot water, we took a shower anyway and made a mess because there was not bathmat and neither hand towels. They said the laundry was delayed due to bad weather, I think this not an acceptable excuse because they should’ve anticipate this and had enough towels on hand, it was the same excuse for not having pillow covers.
The mattress it was dirty.
Next day we had breakfast listening to unpleasant music from workers, I reported this and theytook care of that. The food is bad at the hotel and they only serve breakfast, we walked to the hotel across to have dinner and food was o.k , service was bad and was expensive.
On Sunday night my husband and I wasn’t able to sleep because mosquitoes attacked us so bad, even with bug repellent, the hotel should do some pest control and also provide mosquito room repellent so we decided next day, Monday, to leave.
Our reservation was until Wednesday but we couldn’t take it anymore, I mentioned all things to reception , the girl was kind but they didn’t offer any kind of discount or at least pay the taxi, nothing.

I’d suggest either pay more to stay in a better hotel or definitely just stay in Cancun which offers way more beautiful ocean than the one you will find in Holbox and way better prices than in this island.
Holbox is EXTREMELY expensive.
Also garbage outside :(

Partner

6/10

Pleasant

02 Nov 2021

Vernon

Estadia normal

No hubo mucha ayuda departe del staff en el check in, la isla presentaba muy malas condiciones y me parece que deberían de tener alguna alternativa para cuando esto sucede de parte del hotel y hasta podrían sacar dinero por esto.
Podrían explicar un poco mas como llegar al centro desde este hotel.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2021

Donald

The property is very quiet, relaxing and remote and only 50 yards from the beach. It was perfect.

Leisure Partner

10/10

Exceptional

19 Sep 2021

Claudia Esquivel

Lo unico que no me gusto fueron Los piquetes de Los moskitos que Fuentes que pican ......

Business_and_leisure Family

10/10

Exceptional

14 Sep 2021

Michael

Amazing relaxing beach retreat in Isla Holbox

Soho Boutique was a perfect stay to relax and recuperate. The room with the bathtub was lovely, very spacious and with good AC. Fresh breakfast every day was a bonus. The pool is very nice and the ability to use the neighboring Spirit hotel rooftop pool and restaurant was very handy.

I would suggest renting bikes from Casa Margot just around the corner as its a lot cheaper. The walk to town is 15 minutes and you can either walk directly or via the beach, both felt safe. The beach is steps away and beautiful. Id highly recommend food and drinks at Carolinda beach club, just 2 minutes up the beach from the hotel.

Blanca on reception was lovely and helped us with many things including a shuttle taxi from Chiquila to Cancun airport. All the staff made sure we had a lovely stay and I highly recommend this hotel for a nice quiet break.

Thanks everyone!

Partner

8/10

Excellent

18 Aug 2021

Verified traveler

The hotel is very well located, very close to the beach and nice.
I guess because of covid, there several things that needed more attention in general. The door on my room was really hard to close, ac wasn't as its best, rooms could have been a little cleaner, but in general it was fine.
I was never able to get room service, even though they insisted they had some.
Good thing is that you get to go to their sister property, Spirit, that has a great rooftop view by the pool.

Leisure Friends

8/10

Excellent

18 Jul 2021

Verified traveler

We booked the Presidential Suite expecting three adult women on the trip. Unfortunately passport issues prevented one from going. The room has two levels. The upper level has two full size beds. The window upstairs is covered only with mesh wire so any cool air from the air conditioner does not cool the room upstairs. It would be impossible for anyone to sleep comfortably upstairs.
Install a proper window and add an additional air conditioner unit upstairs and the suite would be completely useable on both levels. The two of us that made the trip shared the king bed downstairs. Otherwise the hotel is super cute with 21 rooms. There is some construction going on to expand and improve the property but that did not bother us at all. The staff was always helpful and accommodating.

Leisure Family

10/10

Exceptional

10 Jul 2021

Verified traveler

Wonderful staff, water jug to refill your own bottle, excellent breakfast, comfy beds. We liked this better than a hotel three times the price on the island!

Leisure Family

10/10

Exceptional

29 Jun 2021

Patricia

Lovely

Great experience staff was friendly and helpful with booking excursion.

Partner

10/10

Exceptional

17 Jun 2021

Josue

Sheets and room smelled amazing

Partner

10/10

Exceptional

09 Jun 2021

Verified traveler

This property was incredible. It was really natural, relax, and simply beautiful. The staff was friendly and always willing to help, whether it is with answering questions or calling a taxi. The views are awesome. Loved this place.

Leisure Friends

10/10

Exceptional

01 Jun 2021

Verified traveler

Hotel smelled beautiful and was very relaxing and quiet. Did not like the transportation..hotel doesn't offer taxi service for its guest.

Leisure Friends

10/10

Exceptional

29 May 2021

Verified traveler

Everything was excellent, staff so friendly and always on point willing to help.

Partner

10/10

Exceptional

13 May 2021

Verified traveler

This is a beautiful hotel right by the beach. They keep the place very well maintained. We had such a great time.

Leisure Friends

10/10

Exceptional

24 Apr 2021

Adriana

El staff es super friendly, la habitación es muy cómoda. La comida es deli, buen precio. Recomiendo 100%

Partner

10/10

Exceptional

20 Apr 2021

Daisy

Beautiful time at holbox

The staff was amazing. We met Matias at the restaurant. He was so helpful. And gorgeous.
And we also enjoyed talking to the front desk young men. I forgot his name. But he was always there to help with anything that we needed.
It was AN AMAZING TIME AT HOLBOX !!

Partner

8/10

Excellent

05 Apr 2021

Verified traveler

Very good location, wonderful and helpful staff, good room. Bad breakfast, very poor, no choose.

Leisure Family

6/10

Pleasant

01 Jan 2021

Verified traveler

Had higher expectations

Overall we didn’t like our stay at Holbox at all. Would have liked to receive an email with information on how to get from the port to the hotel. Luckily we didn’t decide to walk because the roads were full of waterholes / mud holes. Even each and every taxi ride across the island was very bumpy and uncomfortable. It’s basically impossible to walk to town, especially at night when there are zero street lights. Walking distance is 20 minutes in the dark in the middle of nowhere.
Our first room was so badly isolated that we could hear each and every word of the couple next door. Luckily we could change after the first night. The room itself is nice and the bed very comfortable.

It might be seasonal but during our stay the beaches were full of seaweed and not beautiful. We left the island a day earlier than planned.

Partner

8/10

Excellent

26 Dec 2020

Verified traveler

Small nice boutique hotel. Needs more food options (and room service) as location isn't too convenient. There aren't many things to do walking distance but the rooms and pools are nice. Breakfast is good and employees are always willing to help. It would be good for them to put a telephone in each room to be able to call reception.

Friends_and_family Friends

8/10

Excellent

24 Dec 2020

Fabrice

Excellent choice in Holbox

Lovely place and room.
Def recommending it

Partner

10/10

Exceptional

26 Nov 2020

David

Great hotel!

I loved this hotel. Not only beautiful but super comfortable as well. The beds were great! Very interestingly decorated as well. Blanca at the front desk is super sweet and a great source of information. Only downside is breakfast service which was slow and chaotic.

Partner

10/10

Exceptional

08 Nov 2020

Cindy

Most peaceful. Relaxing and enjoyable stay. This side of the island was perfect except for the flooding of the roads due to hurricane, but the strolls on the beach made it worth while.

Leisure Friends

10/10

Exceptional

11 Sep 2020

Blake

Amazingg

Blanca was AMAZING!!! She went above and beyond. Good breakfast free, two pools, love it

Partner

10/10

Exceptional

31 Aug 2020

LiLiane

Amazing boutique experience

It took me three days to figure out how to get to this place without incidents on my golf cart (going through muddy pot holes). Although further away, it is rather nice and a great deal! ***Don't bother renting a golf cart, get a taxi or rent a bike.

My first day consists of mostly female guests. I felt quite safe, the male staff were extremely polite and in no way having the \"wandering eye\".

The second night was a bit more loud as there were a bunch of people partying directing in front of my room...which has a great view of the pool. Still I can't be upset for them having a get-a-way and wanting to live it up.

***Oh my gosh, my room was awesome!!! I did not get an upstairs room because they have a 24 hour Covid guideline for guests checking out and guests checking in. But still, my room was pretty posh! The shower is great.

Make sure to check out the roof top pool and terrace! Breakfast is comp with my stay but make sure to order the evening before. I had the enchiladas and it tasted better than my tia's!!!

I would like to thank the staff members who came out and helped me with my golf carts! The first night my cart died. One of the guys was a mechanic and got his hands dirty. They made sure the next one worked before sending me on my way. The replacement did not work, they sent out a third golf cart. So thankful.

You can also book tours here with a small deposit. It was confusing at first for me, but they got everything handled. Book the whale shark tour.

Self

10/10

Exceptional

03 Aug 2020

Dave Omer

We like it so much, we stayed longer

We have been to Holbox many times.. this was hands down the best place yet we stayed.. great value wonderful front desk staff. The food for breakfast was pre-ordered and served exactly on time. the pool was nice and a very short stroll to the beach.. over all it was great we extended our stay and stayed 4 nights

Partner

8/10

Excellent

06 Mar 2020

Anthony

Great place, amazing location, staff very friendly. Strongly recommend

Partner

8/10

Excellent

29 Feb 2020

Curt

It is close to the beach in a new area of Holbox. It is a little to far from the Holbox square so you have to take a taxi (golf cart) to town. The onsite restaurant is more expensive than in town restaurants. They have great complimentary breakfasts.

Leisure Family

8/10

Excellent

16 Feb 2020

Verified traveler

Property is nice, clean and walking distance to the beach.

Leisure Partner

8/10

Excellent

26 Jan 2020

Mario

Breakfast very good , restaurant staff good , Dani at front desk very helpful , BAD thing Shower faucet Very BAD water come out like needles , very a comfortable , in my third night I told them about it and Dani move me to another room , same problem but a little better, at night to dark in the streets from the hotel to downtown , you need a flashlight believe me , I bought one at downtown for 6.00 dlls.

Leisure

10/10

Exceptional

06 Nov 2019

Lisa

Beautiful new boutique hotel

My partner and I stayed here for 4 night and really enjoyed it. It’s brand new with spacious rooms which has the amenities needed such as fridge, water boiler and hairdryer. It was very quiet which we enjoyed. Good breakfast too. Only downside was that its 1km from the town so it means you need a taxi to and from town center when going out at night

Partner

6/10

Pleasant

04 Nov 2019

Verified traveler

The pictures are deceiving, be aware!!! this property is very nice, but nothing was quite right, the staff didn't have a clue about anything, if you asked a question, the answer was always wrong or they will tell you something and then they will track you down to correct it, the amenities were also different than what was advertised and the last day, we even had children over breakfast on an only adults hotel, then again we asked about this and they said that no, the hotel wasnt adults only, so, do not waste any money here there are better places downtown that will cost you less and will deliver what they are offering.

Leisure Partner