Imperial Palace

10/10

Exceptional

10 Mar 2026

Sophia

Very good

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Perri

Beautiful room, very clean. The room was ready at Noon instead of 3pm which was great. Very easy check in with friendly workers

Self

10/10

Exceptional

25 Jan 2026

Mark

Great Staff and very clean Hotel in a good location

Self

10/10

Exceptional

25 Jan 2026

davut

Great hotel nice dizay i love it

10/10

Exceptional

22 Jan 2026

jocelyn

편안하고아늑함

10/10

Exceptional

21 Dec 2025

Carol

The staff was especially courteous and helpful.

Partner

2/10

Poor

01 Dec 2025

Nicolas

Since the hotel did the renovation, it has become quite terrible:
nothing works in the rooms, the power sockets, the water in the bathtub and sink doesn't go away.
They have small posters in the bathroom saying the hotel is going green to avoid single use plastic, but they don't have places to re fill water to drink, therefore they give you plastic water bottles in the lobby (contradictory).
the rooms have very dim light.
I use to love this hotel, but you can tell they are not putting much attention into it.
won't be coming back.

Leisure Family

10/10

Exceptional

24 Nov 2025

guillaume

Much better since renovated and friendly staff. Still our preferred location in seoul

Leisure Partner

10/10

Exceptional

05 Nov 2025

jocelyn

Very, very good

Business Family

8/10

Excellent

31 Oct 2025

Jessica

Room was ready when we arrived around 12pm which was great. Hotel is located in a great location - Itaewon, close to station as well. Rooms are clean and fine. Staff were friendly and spoke English. I enjoyed staying here.

Leisure Friends

10/10

Exceptional

13 Sep 2025

Frederick

Recently redone

Lovely decor & spacious room AND bathroom--well, it's a normal sized room by US standards; much more spacious having come from Japan. Not far from Itaewon metro station & on the edge of trendy Hannam neighborhood.

Self

10/10

Exceptional

08 Sep 2025

Ed

As it turns out, Itaewon is a great party area, and this hotel is located only a few blocks from the nightlife scene which also means you avoid the noise. Reviews for the Hamilton hotel literally in the nightlife area complain of late night noise. Had no noise issues here. Very nice, renovated clean rooms w excellent service. Most importantly the AC was excellent. I'll never travel to Seoul in August again. The humidity is brutal. Only criticism is the dark hallways which is just a downer vibe. FYI the sports channels start at 100 which i mostly watched bc you don't really need to know Korean. Also, channel 53 plays kpop.

Leisure Self

8/10

Excellent

30 Aug 2025

Verified traveler

Nice Boutique Hotel in Formerly Fun Area

Overall, the stay was nice. Clean hotel, amazing helpful/knowledgeable front-desk. The sheets could have been softer and might have been nice to have an iron/ironing board in the room. The gym was decently equipped for a small hotel.

If you need to be in Itaewon, this hotel should be on your short list. My first visit back to Korea in 7 years and post-pandemic, I'd highly recommend exploring other areas to stay. Lots of closed/empty stores, and the best restaurants are gone--there are a few clubs still open, but this area seems like a shadow of itself. Didn't feel unsafe, just eerily empty.

Self

10/10

Exceptional

23 Aug 2025

D J

Recommend

Great Location
Great service
Great breakfast
Excellent comfort

Self

10/10

Exceptional

22 Aug 2025

nicola

The hotel has been recebtly renovated, very easy to reach with public trabsport, clean and the room was lovely. Staff very kind and let us check in earlier as the room was ready

Leisure Partner

10/10

Exceptional

27 Jul 2025

Tyvarion

Everything!

10/10

Exceptional

22 Jul 2025

Zacharias

Amazing. Worth every penny.

I couldn’t imagine ever staying anywhere else in Seoul. Everything was excellent.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Alexandra

Great hotel really cute and large room

Partner

6/10

Pleasant

20 Jul 2025

Verified traveler

Stressful Stay

Hotel is easy to locate and accessible. But the hotel itself is outdated, hallway from
elevator to room is dark. Room is dusty, the mouldy smell will welcome you upon entering the room. There is water leak in the cr the time we check in the room, although the staff address it quickly, still uncomfortable for us, coming from the long trip and expecting to have a relaxing room upon arrival, instead it give us more stress. Also no available food to order in the hotel or in the nearby areas in late night time, since we arrive like 8pm from airport, waiting hours for the leak cr to be fix, and sleep hungry because no food to order. But all the staff are commendable, they are helpful and quick in action.

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Alexander

Excellent stay.

Business_and_leisure Self

10/10

Exceptional

10 Jul 2025

Libby

It was really clean, very well designed in my opinion and the staff was extremely polite and caring. Even held my luggage after checkout when my flight back was at night .
I will definitely recommend to stay here if you want to stay in Itaewon. Very close to a lot of foods, clubs and bus stops/ Subway stations are also walking distance.

Leisure Self

10/10

Exceptional

03 Jul 2025

Gina Angelica

I love staying at this hotel, it's clean, the rooms are cleaned daily, it's perfectly located in Itaewon and the staff are really helpful.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Zacharias

Amazing. Without peer!

It was amazing. Every request promptly met. Wish I’d booked further ahead so I could stay longer!

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Dawn

Imperial palace was our home for 2 weeks while we stayed in Seoul and I’m beyond happy with this choice. It was near the subway (Itaewon station) and was easy to get anywhere in the city from there. The nightlife on the weekends were lively but the party areas were far enough from the hotel that it didn’t disturb us. Very clean part of town and safe. Lots of shopping nearby with lots of restaurants at a walkable distance. The trail to hike up to the Namsan tower is close, as well. The hotel itself was very clean and well kept with swanky vibes and moody lighting. The staff was super accommodating and friendly! Would definitely stay here again! By mid trip, we started referring to it as “home”.

Leisure Friends

8/10

Excellent

28 Jun 2025

Yasuyo

This Hotel is in Itaewon. We couldnt find Korean Restaurants near hear.

Leisure Family

10/10

Exceptional

26 Jun 2025

Geisha

great location

10/10

Exceptional

23 Jun 2025

Noah

This hotel was very clean and had great access to the train stations and things within walking distance.

Leisure Friends

10/10

Exceptional

22 Jun 2025

Hillary

Very easy to find, short walk from subway. Modern, stylish, clean and quiet. The neighborhood has many cute cafes, restaurants and shops. I’d stay there again. They also allowed you to leave your luggage for free later pickup on the day you check out so you could enjoy your last day in Seoul if your flight was later in the day. Staff were helpful and friendly.

Leisure Family

6/10

Pleasant

05 Jun 2025

Bonnie

Beautiful hotel! Staff were very friendly and helpful. However the room we had were not entirely cleaned. For those who have severe dust/feather allergies, please do let the desk know before you arrive, they do use top on the line feather bedding as priority. We did have card issues several times but other than that, the location is great!!

Business_and_leisure Friends

10/10

Exceptional

03 Jun 2025

Scott

Friendly staff, clean and quiet room. Close to subway. All in all a pleasant stay and a good value.

Friends_and_family Friends

6/10

Pleasant

31 May 2025

Jayan

It was near the mosque and many halal food restaurants. We used the local bus and trains to get to many places from the hotel. The staff was always prompt and organized and often cleaned up the room while we were out for breakfast. There were a couple of structural issues with the room: the sink always had some water because of issue with drain. One of the screws came off the hanging TV, making it less stable. We had the gold room. Staff at the front desk and the restaurant were very nice and helpful.

Leisure Partner

10/10

Exceptional

28 May 2025

Jessica

Hotel is located in a great area with tons of restaurant and cafe options. Hotel is also within close proximity of public transportation (subway, bus), which made it easy to visit various places in Seoul. We liked the decor of the hotel. It was clean and I felt extremely safe.

Friends_and_family Friends

10/10

Exceptional

25 May 2025

Andrew

brilliant

great hotel great location , quiet and clean

Self

8/10

Excellent

21 May 2025

Paulina

Good hotel, nice staff, weirdly there’s a lot of mirrors everywhere lol.

Leisure Friends

10/10

Exceptional

05 May 2025

Aaron

Best recommendation is that when I travel to Seoul next time, I will stay here again. I loved everything.

Leisure Self

8/10

Excellent

27 Apr 2025

Keara

Our stay was overall very good! Only things to complain about is that the air conditioning only turned on when we had a room key inside the room, and even then it didnt work very well. Our room ended up being 80° most nights. Also, BE CAREFUL when getting in the bathtub if someone else showered before you. It is SO slippery and there is no texture or mat on the bottom. I ended up giving my boyfriend the scare of his life when i fell haha. The area is perfect for night life, but be aware that there will be a lot of loud music going on outside in the middle of the night all the way until 5am or so. If you are a light sleeper, maybe look somewhere else. The subway is literally a 5 minute walk away though, so it was super convenient since we were constantly up and doing something in the city during the day. Overall, I'd rate the place a 4 out of 5 and would definitely consider staying here again!

Leisure Partner

10/10

Exceptional

24 Apr 2025

Anton

The hotel is a 3 star hotel but it definitely needed to be a minimum of 4 star to be fair. Room is spacious and it was everything that anyone can need and in very good shape.

Leisure Friends

10/10

Exceptional

24 Apr 2025

Sybell

N/A

Leisure Friends

10/10

Exceptional

13 Apr 2025

Kat

Rooms are cleaned and towels are changed everyday, water bottles are also provided daily. Unfortunately one of the elevators is unattended during our stay, nonetheless our stay was always pleasant everytime

Leisure Friends

10/10

Exceptional

06 Apr 2025

Grant

Great value for money and great location... all staff were very helpful.

Leisure Family

10/10

Exceptional

05 Apr 2025

Scott

Good location for transit and nightlife. Spacious and had everything we needed.

10/10

Exceptional

22 Mar 2025

Murray

Best smelling elevator I've ever smelled.

Leisure Family

8/10

Excellent

20 Mar 2025

BaoPhung

Nice place and location

10/10

Exceptional

12 Mar 2025

Jessica

The staff were very helpful and spoke enough English to help when needed. It’s close to all the best of Itaewon but not right in the middle of it where it would be noisy

Leisure Self

2/10

Poor

12 Jan 2025

Verified traveler

the worst stay i’ve ever experienced.

what a nightmare! there’re construction going on at the hotel but didn’t get informed at the check in.
it was unbearably loud and impossible to stay in the room during my stay.
they shouldn’t accommodate any guests at that condition.

Self

8/10

Excellent

05 Jan 2025

Mark

Really great

Really nice hotel in a great area. Clean, big rooms which are very comfortable. A great choice of hotel if you're in Seoul.

10/10

Exceptional

19 Dec 2024

Erik

Perfect price - quality.

Business_and_leisure Family

10/10

Exceptional

01 Dec 2024

sydney

good

8/10

Excellent

23 Nov 2024

Bastian

Walking distance to all that Itaewon has to offer

Leisure Self

6/10

Pleasant

01 Nov 2024

Yum

I’ve stayed at IP several times, and I think this will be my last. I usually stay there because it’s close to a fun neighborhood, but IP is starting to show its age and laziness in customer service.

For the room, the carpet is pretty old and feels dirty, and the toilet bidet didn’t work.

Thanks for the good times IP, but you’ve lost a good VIP client.

Leisure Self

10/10

Exceptional

16 Oct 2024

PAUL M.

Great service.

Dissapointed no amenities.

Leisure Partner

4/10

Poor

14 Oct 2024

Gina

Nonsmoking signs are prominent at imperial palace boutique hotel but the rooms and hallways reek of cigarette smoke. The carpet and rugs were either stained or dirty. Staff were okay, did not provide excellent service. Room was humid, damp, smelled of mold, toilet was dirty and clothes/sheets/towels were always a bit damp due to the humidity in the room? Asked for another room but was told it was max capacity and no other rooms were available. Location is good but that is the only saving grace for this stay. Would not book again mainly due to air quality and hotel building condition.

Leisure Friends

4/10

Poor

14 Oct 2024

Adriana

The carpets in the room and overall the hotel were extremely dirty. I felt like we were at a motel. We ended up loosing a night we’d already paid for in order to
Move to a safer neighborhood and cleaner hotel. The room is full of mirrors, inside the shower area, ceiling etc , gives you a felling like someone is constantly watching you.

Leisure Friends

10/10

Exceptional

11 Oct 2024

steve

Very nice hotel for a 3 star. Good room amenities. Well positioned for both itaewon bar strip one way and posher Hannam area the other.

Leisure Partner

8/10

Excellent

08 Oct 2024

LIOR

I like the room design

Leisure Self

10/10

Exceptional

28 Sep 2024

James

For the amount charged per night, NOT WORTH IT. Everything in the room is too old, the room is poorly designed.

I believe they could have managed the space better.

Business Self

8/10

Excellent

24 Sep 2024

Khirsten

Close to the subway, a lot of great restaurants and shopping nearby. Staff was very nice and helpful. I would definitely stay here again!

Leisure Self

10/10

Exceptional

22 Sep 2024

Michael

Hotel was very quiet with a fun sort of style. Coffee maker leaked water, which I reported to the front desk, but it never got fixed.
Very close to Itaewon party center and “the hill.”
Overall, we were very happy with the place and would definitely stay there again.

Leisure Family

10/10

Exceptional

18 Sep 2024

Sandy

We need to scan our room key card to use the elevator which add an additional layer of security for the hotel guests. Centralized control for all the lightings which is convenient. There is a digital scale in the bathroom and I believe it’s a air-purifier(as it’s in Korean language), those are extra amenities for guests that other hotels do not provide.

Leisure Family

8/10

Excellent

17 Sep 2024

Cora

Staff was very helpful and nice. They clean your room every day. Highly recommended. Just down the street from a 7-11 if needed, a police station and the fire department. Your in good hands. Subway staion is also just down the street so conveniently placed

Leisure Self

6/10

Pleasant

01 Sep 2024

mlumun

I love the settings of the hotel, good decor however ,my room wasn't well cleaned. The carpet was extremely dirty you could see that the moment you walk in,the room had a very bad smell, the bathroom floor was dirty, the lamps had finger prints..it just seemed like the house keeper only made the bed and thats it. You have to pay for breakfast & it was terrible , i couldn't eat anything on the plate as it was alĺ raw.

10/10

Exceptional

22 Aug 2024

Ryan

.

Leisure Self

6/10

Pleasant

11 Aug 2024

Kevin

The wow factor is gone.

When I lived in South Korea and I would travel to Seoul I would always stay at one of 2 hotel with IP boutique being one of them. The rooms were so cute and modern. This time around I decided to upgrade to a king suite. I was not impressed chipped Chipped furniture and chipped paint on the walls and an old green rug that looks like it should have been replaced. The air conditioner didn’t work properly and when someone came to service it, he tried his best and said he would turn it up from the Main server. I had the temperature to cold, there is no way I should have been warm. I went to the front desk on two separate occasions and couldn’t find anyone to speak with. For the price of the rooms and no pool I would think the service and quality would be way better. A major facelift is required. I was very disappointed. I don’t see myself returning unless when I visit South Korea next summer it is the only hotel available in the area, or some improvements have been made. Great location, but other than that I’ve been to love motels that are better than this.

Friends_and_family Friends

8/10

Excellent

10 Aug 2024

stephen

Everything was really good with my stay. The room was a little hot.

10/10

Exceptional

24 Jul 2024

Jay Paul

Nice room

10/10

Exceptional

23 Jul 2024

Zachary

Yeet

10/10

Exceptional

22 Jul 2024

PAUL M.

Great service and easy to check in.

Leisure Partner

6/10

Pleasant

21 Jul 2024

song

Updated property and also construction

Leisure Self

6/10

Pleasant

18 Jul 2024

Konrad

Smelled of cigarettes

Business

6/10

Pleasant

07 Jul 2024

YESHEI

Place used to me muck nicer, the service is poor, and the attitude of the staff is quite inpatient. It’s ruined down and is an average 2 star hotel

Business

6/10

Pleasant

05 Jul 2024

Erica

Although there were a few things that seemed off or simply dirty. I can say it was good enough to have had a roof under us for a day that was needed out of unexpectedly circumstances.

Leisure Family

10/10

Exceptional

13 Jun 2024

Jessica

Our second time staying at this hotel, we love it!
We will be back again :)

Leisure Partner

4/10

Poor

07 Jun 2024

An

The receptionist was friendly. The room wasn’t clean and staff was rude when I asked to fix the AC unit.

Leisure Self

10/10

Exceptional

05 Jun 2024

Kevin

The Imperial Palace is just a short walk from Itaewon Station which connects you to everything in the city. There are also endless restaurants bars and clubs in the area! The hotel itself has cool art inspired spaces with art work sculptures and installations!

Leisure Partner

8/10

Excellent

31 May 2024

Lena

The place is close to the subway and the bus station. Good location

Leisure Family

6/10

Pleasant

28 May 2024

Thomas

Proximity to Itaewon dining and night life.

Leisure Friends

8/10

Excellent

24 May 2024

David

Fairly convenient location, not too far walk to train stations. Note a lot of food options are non Korean but foreign influence.

Leisure Family

6/10

Pleasant

13 May 2024

Verified traveler

A Pretty Hotel, but Miserable Experience…

To start off, I’d like to say that the only good thing about this hotel was its interesting aesthetics and art displayed in the lobby and front entrance. Now onto the negatives.

The room was fairly old and dirty with stains spread out on the carpet and scuff marks on the walls. While this wasn’t nice to look at or think about walking around it wasn’t a deal breaker. Just a bad first impression.

The AC in the room would barely run even at max settings. I had the desired temperature set to 20°C at max fan speed but the coldest it would get was around 24°C at night with the window vents open to get the cold night air inside (it was 17-18°C outside at this time). During the day, with all the lights and tv off and curtains drawn to prevent the sunlight from heating the room, the room would sit at about 25.5°C.

Finally, the tv couldn’t connect to the internet about 50% of the time unless you set it to be hard wired through an Ethernet connection. However, without being connected via WiFi, there was no way to cast to the tv.

Overall, this hotel was a huge letdown for the price I payed. Out of the 6 hotels I stayed in during my 2.5 week trip, this hotel was tied with only one other for worst hotel experience.

Self

8/10

Excellent

11 May 2024

Merryn

Great place to stay. Only thing would be I almost need a step stool to get into the shower, the bathtub is so high! It’s dangerous getting out too because the floor gets wet. Thought i was going to fall every time

Leisure Self

10/10

Exceptional

10 May 2024

Erik

price / quality is top.

Business Self

10/10

Exceptional

15 Apr 2024

Nelson

Huger room

This place was amazing, it was huge! loved the space and the modern decor. It was located in a shopping street so we could just walk out the door and find stores, food and it was close to the N Seoul Tower and other attractions. Uber and taxis are super cheap in Seoul, as well as trains and bus, so it was super easy to get around from the hotel.

Partner

6/10

Pleasant

14 Apr 2024

Balram

It's worn out, needs redecorating. Sink clogged everyday. Not properly hoovered.

Hotel doesn't provide brush, toiletries apart from a toilet roll.

Friends_and_family Family

8/10

Excellent

01 Apr 2024

Kate

Was close enough to Itaewon station to be convenient to get around but be away from the louder clubs. Room had mirrors in every wa which took a bit of getting used to and the aircon didn’t seem to want to cool the room down. However had a pleasant stay.

Leisure

4/10

Poor

31 Mar 2024

Verified traveler

Not Worth the Stay

Seemed like an old building because everything had a strange smell. There were so many scuffs all over the walls and a mirror behind my TV was broken. The old carpet needs to be replaced. It made the room seem dated and dirty. Air condition didn’t work, so there was a fan provided…that didn’t do the job. Couldn’t open the vent for the windows since it seemed we had smokers in the alleyway the windows faced. Also the shower was grimy. May be fine for younger travelers needing a cheap place to stay in Itaewon, but it was not for us.

Partner

2/10

Poor

30 Mar 2024

Harry

Cleaners mistook one of my fiancée's earbuds for rubbish and threw it out. Staff were incredibly evasive about handling the situation, and the manager wanted to \"check\" our room in case we were incapable of finding it ourselves. Do not go here if you value your valuables.

Leisure Partner

10/10

Exceptional

29 Mar 2024

PAUL M.

Nice staff and quick and efficient check in.

Leisure Partner

10/10

Exceptional

25 Mar 2024

Erik

all good

10/10

Exceptional

24 Mar 2024

Ian

Great location, friendly staff, and nice room!

Leisure Partner

10/10

Exceptional

15 Mar 2024

Jina

front staff was the best, they are kind, quick service and best of all. room was very clean every day, cleaning lady was so nice and did wonderful job. will recommend to others to this hotel any time. I always stay in this hotel just for that.

Business_and_leisure Self

6/10

Pleasant

04 Feb 2024

Verified traveler

Decline in Service Quality

This is the 2nd time I stayed here, the first time was excellent, the second...not so much. The front service help was just awful. Brusque, bordering on outright rude. The room was fine, but NOT what I reserved. I reserved a single double bed, what I got was two twin beds and was told, \"sorry we're all full up\" even though my booking was scheduled weeks in advance. Also, minor point but irritating, the razor and toothbrush toiletries had been eliminated from the service set without warning necessitating a fast trip to a convenience store to replace them at my expense. Not really happy.

Self

10/10

Exceptional

04 Feb 2024

PAUL M.

Friendly and efficient staff. Check in was a breeze.

Leisure Partner

10/10

Exceptional

30 Jan 2024

Tim

Close to subway and other conviniences

8/10

Excellent

25 Jan 2024

Brian

Refrigerator in room dirty and also did not work.
Otherwise comfortable and clean at a decent price.

Leisure Partner

8/10

Excellent

27 Dec 2023

Margaret

We really enjoyed our stay here! The only downsides was there was no microwave and only one drawer in the closet to put our clothes in. It was very clean and nice, the staff was responsive and very helpful.

Leisure Partner

8/10

Excellent

14 Dec 2023

Merryn

Great as always. Just wish they would improve their showers, always feel like they are not easy to get in and out of if you are short.

Leisure Self

8/10

Excellent

26 Nov 2023

Gary

Hotel is conveniently located with many multicultural dining experiences available within a short walk.

Business Self

6/10

Pleasant

20 Nov 2023

Anna

Seen better days but good location

Hotel looks like it’s seen better days. Pictures make it look a lot more modern and in better condition than it was. Also when we arrived there was a spot of urine on the toilet seat so bathroom had clearly not been cleaned properly. Having said that housekeeping throughout our stay was fine. Wasn’t all bad… location was good, staff were helpful and friendly and we had a great view from our bedroom.

Partner

10/10

Exceptional

04 Nov 2023

Jean Chang

Hotel was at a great location. Plenty of restaurants & convenience stores nearby. Public transportation was super close by, the bus stops were about a block away & the subway a couple blocks away which made getting around Seoul so easy. The front desk was super helpful whenever we had a question. The room was comfortable, there was a bathrobe and slippers provided in the room which was a nice touch. I like that you could warm up the toilet seat. I would definitely stay here again when I come back to Seoul.

Leisure Partner

10/10

Exceptional

18 Oct 2023

Adolfo

Excellent staff

Leisure Partner

10/10

Exceptional

09 Oct 2023

Dorothy

The design features of the property are unique and absolutely lovely.