Name: The Westin Tysons Corner
Address: 7801 Leesburg Pike, Falls Church, 22043, US

10/10

Exceptional

25 Jul 2026

Courtney

Professional service and the most comfortable bed that I’ve slept in at any hotel

6/10

Pleasant

24 Jul 2026

Kimberly

The staff is really good- exactly as you would expect at a Westin property. The toilet in our bathroom overflowed within minutes of our arrival and they arrived immediately to fix it. The room was nice enough. Though, you can tell they are still in the process of converting the hotel from the previous Ramada level to a Westin level.

6/10

Pleasant

20 Jul 2026

emerito

I was awake almost the whole night, the linens and blankets are obvious recycled. Keep scratching the whole night felt like some foreign germs crawling on me.

6/10

Pleasant

20 Jul 2026

Shelia

The property seemed beautiful, however, I did not like the shower/bathroom facilities as much as other properties.

Family

10/10

Exceptional

20 Jul 2026

Debra

Nice and clean. Would stay there again.

Family

10/10

Exceptional

17 Jul 2026

Ugonna

Clean room, staff, breakfast, great service

8/10

Excellent

14 Jul 2026

Orod

The staff at the reception was not professional. The lady at the desk did not believe me when I said our reservation included breakfast. She asked for proof so I showed her our reservation itinerary and Confirmation number, which clearly stated \"Free breakfast\". She said I have to send her an email! I showed her my itinerary again. She refused to accept it.
Finally she called Expedia customer service. Customer service person told her that we had free breakfast. She still refused to accept it and told the person on the phone that she needed an email. Then the customer service on the phone then asked to talk to the manger, she said the manager was not there. Finally after half an hour of discussion she gave us the vouchers for the breakfast.
This was unnecessary and uncomfortable for me to waste half hour back and forth, especially when I clearly showed my itinerary to her and she didn't believe it.
Thank you.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Sheaylah

I booked my room with breakfast included. I did not receive my breakfast coupons upon arrival. The next morning, when we went to go have breakfast, we were notified that we needed to have coupons. My mother went to the front desk to request the coupons, but it wasn't on our hotel reservation (in the system) that we had purchased breakfast with our room. The person working at the front desk requested proof via email, which I sent my mom a copy to show them. That wasn't good enough. They said it did not provide proof. My mother asked for a manager and she was told that management wouldn't be in until that afternoon and there was nothing they could do. So I had to go down to the front desk to speak with the same person. They asked me for the email proof as well, to which I showed the same exact email that my mother showed. They didn't give me any push back and \"politely\" provided all breakfast coupons for our stay. It was extremely frustrating to deal with all of that for a mediocre breakfast that wouldn't have been worth the $100 we would have been charged had we not had the coupons to begin with. We were highly dissatisfied with the way that we were treated and the resulting breakfast. As far as our room, housekeeping only cleaned half the room by making one bed and not taking all dirty towels nor replacing them with clean ones. For parking, the front desk failed to mention that you had to select the link for $16 all day parking, so I was charged every time I went in or out.

Family_with_children

10/10

Exceptional

12 Jul 2026

Analisa

Staff

10/10

Exceptional

12 Jul 2026

Michael

Clean room, friendly staff, easy parking, wait staff at breakfast were all excellent. The only comment we have at this stay was the quality of the food at breakfast. Coffee, tea and the fruit juices were very good. Our teen daughters said they wish there was hot chocolate. Eggs still had a bit of a powdery texture and the sausages were dry.

Family

10/10

Exceptional

12 Jul 2026

Amber

Everything was great ! Only dislike was paying for parking. Everything else was 10/10.

Partner

8/10

Excellent

11 Jul 2026

Deepa

The stay as nice however I was misinformed about the breakfast - it was 25$ plus tax and the front desk did not inform about the extra charge instead asked what questions do you have for your stay. No microwave in the room if you are fine with that, else it is good to stay- new room and nice for ambience with a welcome drink 15+ tax $ parking fees.

Family

6/10

Pleasant

08 Jul 2026

Tracy

/

8/10

Excellent

07 Jul 2026

elizabeth

Breakfast was limited and costly

Family_with_children

10/10

Exceptional

07 Jul 2026

ALI

Excellent

Friends

8/10

Excellent

05 Jul 2026

Jeffrey

This hotel was great for the price we paid. I would give 5 stars but there were some signs in the room that show that it’s due for a facelift. Beds slept very well. Staff was perfect!

Partner

6/10

Pleasant

05 Jul 2026

marcus

The rooms were not that cleaned at all we had ants in the bathroom and they don’t provide microwaves in the room and they also don’t have an iron or iron board they have a steamer the room was not dirty it was cleaned the bed was very comfortable. They charge you 15.99 a day for parking which is ridiculous no pool and no complimentary breakfast either.

Partner

6/10

Pleasant

03 Jul 2026

Yanyan

It is a very old hotel and the facilities looked outdated, but the room is clean. Parking is confusing at first, you need to scan a QR code and choose in/out option.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

siyuan

The biggest issue was the bathroom ventilation. The bathroom appeared to have little or no effective ventilation. Odors and humidity remained for a long time after using the bathroom, making it uncomfortable throughout my stay. In addition, the ventilation grille was covered with a noticeable amount of dust, which gave the impression that it had not been cleaned regularly.

Another issue was the bathroom sink faucet. The water pressure was excessively strong, causing water to splash onto the countertop and even onto my clothes almost every time I used it. This was both inconvenient and frustrating.

Finally, the lighting controls were not user-friendly. Each light had its own small switch located beneath the fixture, making it inconvenient to turn off all the lights before going to bed. A master switch or bedside control would provide a much better guest experience.

Family

10/10

Exceptional

02 Jul 2026

Marina

Nice property and very accommodating stuff

Family_with_children

8/10

Excellent

28 Jun 2026

R Bradley

Parking was odd and not intuitive, but we were able to figure it out. Rooms had thin walls, we could hear our neighbors talking throughout the evening. Premises are a bit dated as well. Probably would pass next time I’m in town, but price to value is there for a budget night’s stay.

Partner

10/10

Exceptional

28 Jun 2026

Tara

The Westin is a great property with easy access to major roads in Tysons. Staff is friendly, professional and helpful.

Family

10/10

Exceptional

28 Jun 2026

Kevin

Great

8/10

Excellent

27 Jun 2026

Yesenia

Very clean hotel!

Self

8/10

Excellent

24 Jun 2026

Anees

Clean staff are courteous.
Breakfast should be included but it was not.
Parking is very confusing.

Partner

2/10

Poor

23 Jun 2026

Verified traveler

This is an old hotel with dirty carpets. Horrible experience

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Lenore

The hot water did not work in the sink or the shower. I let it run for about 15 minutes and it never got hot, or even warm. My room was on an upper floor, maybe that was the problem? But when I told the staff about it, they just said \"let the water run for a while\", which I had already done. We had thought about extending our stay to a second night, but without hot water for a shower, we checked out and went to a different hotel. Also there were no decent tea bags provided in the room , only decaf tea, which tastes terrible and does not fit the bill for a tea drinker.

Partner

10/10

Exceptional

22 Jun 2026

Ali

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2/10

Poor

22 Jun 2026

Lynette

The room appeared clean at first. Then we seen the ants, next we woke up to a huge roach, finally the ants started eating the roach. No. Don't do it.

Friends

10/10

Exceptional

20 Jun 2026

Gary

The room was clean and the staff was professional.

Self

6/10

Pleasant

17 Jun 2026

Mario

Old building, they did a decent job refurbishing but you can just feel the age. Not recommended for a long stay

Self

10/10

Exceptional

17 Jun 2026

Corey

Great location to visit

8/10

Excellent

15 Jun 2026

Melissa

Nice clean hotel. Would stay again.

Self

10/10

Exceptional

15 Jun 2026

Charde

Clean room and the hallways always had a fresh clean scent. Only downside is the stairway to the parking deck was full of trash and bad odor

Friends

10/10

Exceptional

14 Jun 2026

Luis Mariano

Highly recommended place!

8/10

Excellent

12 Jun 2026

Kimberly

The room could have been a bit cleaner. There was one stray hair (that was not mine) on the bathroom floor and apparently, dried chocolate syrup on the table. It was a bit noisy, though I was 2 rooms away from the ice machine. It was a nice stay overall. Though, I've had much better stays at other Westin properties.

Self

2/10

Poor

12 Jun 2026

Beatriz

I sent an email and they never responded. I stayed at this hotel from June 5 to June 7 after checking my bank account, I noticed that I was charged $60 for parking. However, the hotel's website states that parking is $15 per day, so I was surprised by the additional charges.
I contacted Metropolis regarding the parking fees, and they informed me that the hotel does not offer unlimited in-and-out parking privileges unless a specific parking pass has been purchased. This policy was never explained to me during my stay, nor was it clearly communicated when I parked my vehicle.
Additionally, the hotel's website displayed photos of a swimming pool, but upon arrival I discovered that there was no pool on the property. This was disappointing and felt like misleading information.
As a Marriott Bonvoy member for several years, I expected greater transparency and accuracy regarding both parking policies and property amenities. These situations were frustrating and unfair, and I hope the hotel addresses these issues to prevent future guests from having the same experience.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Elizabeth

Very good hospitality
Thank you

6/10

Pleasant

08 Jun 2026

Gary

The person/company behind putting sliding glass barn doors on the bathroom to completely negate any privacy, along with not having exhaust fans in the bathroom are idiots. The electrical sockets do kit hold plugs well either.

Partner

8/10

Excellent

08 Jun 2026

Abdulaziz

They try to update the hotel but you still feel its old. Also no free parking you will have to pay 15$ extra per night. We had to park across the street. Be aware of small details in your reservation.

Friends

4/10

Poor

07 Jun 2026

Dawn

The staff are very dry just welcome no conversation and when you walk pass you have to speak first they won’t acknowledge you , then you have to pay to park on the property $15 per day . I’ve stayed at several Westin hotels but this was by far was the worse . Definitely needs better customer service

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Skeitha

Clean room

Family

4/10

Poor

07 Jun 2026

William

Rooms could be cleaner.
Some staff were rude.
Amenities overpriced I.e breakfast and parking fees.

Partner

6/10

Pleasant

06 Jun 2026

Gary

Paying for parking is ridiculous. The sliding bathroom doors violate almost all rules of privacy. The staff at the reception desk are indifferent to pretty much everything.

Partner

2/10

Poor

05 Jun 2026

KEVIN

They got everything wrong, wrong room

Partner

10/10

Exceptional

03 Jun 2026

Aisha

Clean room.

Family

2/10

Poor

02 Jun 2026

Sameeha

Run down

Family_with_children

8/10

Excellent

31 May 2026

Alastair

Good fitness centre. Room good size, seemed clean enough. Parking costs £15.99 for 24 hrs (as of may 2026) with in and out available.

Business

10/10

Exceptional

31 May 2026

Rachel E.

We had encounters with the very helpful and incredibly kind staff - both the front desk and the cleaning staff were lovely.

The Lobby was well kept and clean - having a Starbucks vendor with backed goods was nice too!

Bed was SUPER comfy and we slept late with the blackout curtains. The room was very well kept and clean.

If I had to complain about something, paying for parking ($15 a day I believe) feels kind of silly, but in that area it seemed pretty common, and there is a notification on their page about it. They use an app to pay for it and it makes it easy.

Partner

6/10

Pleasant

28 May 2026

WALEED

Upon reviewing the value proposition against the room's amenities and services, I find a discrepancy. I was required to contact housekeeping on more than three occasions to request room servicing. Furthermore, the lighting fixtures above the wardrobe were non-functional. Additionally, the daily parking rate applied exceeded the standard charge.

Business

2/10

Poor

27 May 2026

Murtaza

Rooms are terrible. Needs maintenance and renovations. Not a hotel you’ll feel comfortable in. Toilets stopped flushing middle of the night. Had to fix myself. Not a good experience. First time had a bad experience, gave it another try. Second time even worse experience. Done with the Westin, will be looking at other properties for my stay going forward.

Partner

2/10

Poor

23 May 2026

Trish

Room was dated snd had faint musty smell. No hot water- complained at checkout- no compensation they said to talk to Expedia. Front desk staff rude.

Family

8/10

Excellent

21 May 2026

Jovan

Staff was good. Property was clean. I'd book again

Self

6/10

Pleasant

21 May 2026

Chris

the first room was unusually hot - likely due to the hot weather - but would not cool below 76 degrees

Self

2/10

Poor

19 May 2026

Monica Meesook

Bathroom looks so old and shower was not good and very uncomfortable!
Outside look great but inside facilitie are old

Business

10/10

Exceptional

18 May 2026

Susane

Very clean and the bed was so comfortable!

Friends

6/10

Pleasant

17 May 2026

WEI

The bed sheet is broken and very old.

10/10

Exceptional

17 May 2026

Liam

Good stay

6/10

Pleasant

16 May 2026

Meena

During this visit, there was no hot water in the bathroom. Maintenance fixed it more than once, but the issue kept coming back. I’ve always considered this hotel a good place to stay, which made this experience disappointing.

I checked out a day early. What disappointed me most was that despite the inconvenience, the hotel didn’t offer any partial refund or compensation. Problems happen, but customer service and making things right should be a priority.

Business

10/10

Exceptional

04 May 2026

Alexander

Always a wonderful stay. It is our preferred place to stay in the area. They are 10/10 in everything.

Partner

10/10

Exceptional

28 Apr 2026

Kenneth

The time I came thru the doors the staff were professional and friendly quick n precise,the room was clean n fresh easy to get around with the shuttle

Partner

10/10

Exceptional

24 Apr 2026

John

Always my go to spot!!

Self

10/10

Exceptional

21 Apr 2026

Barry

Great! prefer breakfast always had always fresh steak at this place all the time

Self

10/10

Exceptional

20 Apr 2026

Melissa

Bed was so comfy

Business

10/10

Exceptional

15 Apr 2026

David

Clean room

6/10

Pleasant

13 Apr 2026

Savanah

I do not think you should have to pay to park when your are staying at the proprty and 16 dollars a day at that!

Family_with_children

6/10

Pleasant

12 Apr 2026

Adam

Hotel has become truly outdated with terrible parking system, much too small elevators and well just down right terrible noise from doors to voices in next room to just unsanitary rooms. It’s a shame and will not stay there again… but you live and you learn.

Self

10/10

Exceptional

11 Apr 2026

Tyrone

Room was clean

Self

10/10

Exceptional

06 Apr 2026

Nguyen

Clean

10/10

Exceptional

30 Mar 2026

Cheryl

Everything WAS A 10/10 STAFF VERY POLITE

Self

10/10

Exceptional

29 Mar 2026

April

We enjoyed our stay at the Westin. The room was very clean and comfortable. The bed and pillows were my favorite. The staff was helpful. We had trouble with our refrigerator when we arrived and the staff were able to resolve quickly. We will definitely come back.

Partner

10/10

Exceptional

25 Mar 2026

Gavin

A Very nice hotel

Self

6/10

Pleasant

23 Mar 2026

Zunaira

The hotel lobby was clean and well maintained, which made a good first impression. However, I was shocked by how long it took for the hot water to come out. Both the sink and shower had freezing cold water for an extended period before warming up, which was very inconvenient. The hotel lobby has snacks to purchase but no drinks like soda or juice. Only 1 vending machine in the whole hotel and most of the drinks were sold out my entire stay

10/10

Exceptional

23 Mar 2026

Terence

The last time I stayed here in December it was an unpleasant staying, but this time it was was much better. The staff was friendly and the room was great this time around I’ll be back again thanks

6/10

Pleasant

23 Mar 2026

Niesha

Everything was great until the very last night we had to call down twice about the AC not working and still had to wait about two or three hours before it actually started to work. I think that is unacceptable.

10/10

Exceptional

22 Mar 2026

Janet

Clean hotel, close to DC, close to the mall

Family

10/10

Exceptional

21 Mar 2026

monythyda

Comfortable clean and very good location convenient..

8/10

Excellent

19 Mar 2026

Kathy

Very convenient location. Courteous staff.

Self

4/10

Poor

13 Mar 2026

Stephen

Needs cleaning up on things like doors and paint, long walk from parking To go to the elevator.
THE ROOM:
Hot water was an issue, had to let the water run for 5+ mins before it would get warm to wash hands or take a shower. The handheld filter had visible black mold on it. The power for the headboard only worked on one side and they here-rigged an extension cord out the headboard to make the outlets work. The water had a smell to it. The TV was fine but connectivity to Netflix was extremely laggy. Several buffering moments, and button presses on the remote wouldn’t respond for approx 5-10 seconds.

Partner

10/10

Exceptional

13 Mar 2026

Luis

good location. Could be cleaner

Partner

10/10

Exceptional

08 Mar 2026

Alexander

Clean, spacious room. Lovely staff and great amenities. Third time staying. It’s our go to hotel when we are in the area.

Partner

10/10

Exceptional

07 Mar 2026

Miranda

It was a fantastic property and a great location.

Family_with_children

4/10

Poor

04 Mar 2026

Shannon

Firstly the door lock on my room was broken. It could not lock until you held the door from the inside a certain way. No one came to fix it. At times I would have to leave the room door opens which was worrisome that someone could come in and take my things. The restaurant in the hotel was not a great experience. We stood there for 9 minutes waiting for help, while an employee sat at a table talking on the phone. I assumed she was on break, and when I asked her if she was she told the person to hold on and no she wasn’t. Then said the person that works the front isn’t there. Ok we see that. Is the restaurant closed? She said no and proceeded to talk on the phone. I was livid. I went to the front desk to complain and the manager on duty gave me a $10 drink card, as if that helped the experience. I left the property to have dinner off site with my room door unlocked. I will never frequent this place again. I do. It recommend.

Partner

8/10

Excellent

01 Mar 2026

Atulkumar

Okay

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Gary

Staff was very helpful.

Self

6/10

Pleasant

28 Feb 2026

Tenita

Hotel was ok, bed a little uncomfortable ( too firm) kind of noisy on 7th floor as kids were running down the hall/ talking and laughing loud between 8-9 am Saturday morning and doors to the hotel rooms close very loudly.

10/10

Exceptional

25 Feb 2026

Miguel

Excellent hotel, spotless rooms, excellent service

Family

8/10

Excellent

22 Feb 2026

nhat

The customer is not good like my expectation

10/10

Exceptional

22 Feb 2026

Luis

Clean room, nice staff

Partner

8/10

Excellent

20 Feb 2026

Ashanti

Yes

Partner

10/10

Exceptional

16 Feb 2026

Maureen

Clean room; Friendly staff

8/10

Excellent

16 Feb 2026

Romelo

Clean room and friendly staff. I recommend

6/10

Pleasant

16 Feb 2026

Elisa

Rooms and facility need upgrading. There was only one robe in the room. Toilet is down low. Tub was chipped. Blanket ragged. Staff was nice.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Chauntese

Always a nice room and nice staff

Leisure Partner

10/10

Exceptional

15 Feb 2026

Glen

Room was comfy and clean. I appreciated the complimentary ride to the Metro station.

Leisure Self

8/10

Excellent

15 Feb 2026

Huthaifa

Great room, old hotel

Business Partner

2/10

Poor

15 Feb 2026

Hisham ahmed

We couldn’t sleep the whole night as there was a constant loud sound coming from vent/ mechanical unit in the room. We stayed there only for one night.

10/10

Exceptional

15 Feb 2026

Montana

Best staff, best stay!

Business_and_leisure Family_with_children

2/10

Poor

14 Feb 2026

Michael

I didn’t have hot water in the morning for my shower. When I told the desk all I got was an “I’m sorry”
Ha!

Business

6/10

Pleasant

14 Feb 2026

Maria Isabel Ramirez

The room was clean but the toilet was so loud everytime I flushed , tv remote was not working and the AC unit sounds like you are starting a motorcyle everytime. It was just clean but I barely got any sleep.

Business_and_leisure Partner