Columbus

2/10

Poor

10 Mar 2026

Kristina

This place was by far the worst I have stayed at in a while. They did not let you know there was no breakfast but advertised they did state it was under construction but still changed full price. Laundry was broken could not use. They didn’t have clean rooms there was a bloody noise bogey on the shower curtain when we arrived and it was still there when we left probably still there. Never would I stay there again not even for free

Partner

8/10

Excellent

10 Mar 2026

Juan

Cleaning staff was very friendly and helpful.

Friends_and_family Family

8/10

Excellent

10 Mar 2026

John

Needs updating. Pantry only had drinks (pop and beer) which could not be charged to room

Business

2/10

Poor

09 Mar 2026

Gina

This location was run down and smelled horrendous. The staff told us they were under construction. This was not made available to us when we booked. Choose this for buffet breakfast and pool. Neither was available! Very disappointed.

Family

10/10

Exceptional

09 Mar 2026

George

It was nice.

2/10

Poor

09 Mar 2026

Jenna

Absolutely horrible stay. My comforter had a cigarette burn in it. Our room REAKED of cigarettes and the smell of smoke came in all night long. My young kids cried and didn’t sleep. I tried to contact the hotel and Expedia with no help. The room is dated and DIRTY.

Family_with_children

10/10

Exceptional

09 Mar 2026

Thomas

The room was clean and comfortable. The television had many options. The shower was hot and the bed was soft.

Self

8/10

Excellent

08 Mar 2026

Sarah

Older building and furnishings with a few things out of order, but clean and comfortable. Staff outstanding.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Brittany

This place has bed bugs and wouldn’t do anything about it. No refund or anything.

Family_with_children

2/10

Poor

08 Mar 2026

Sean

Terrible

Self

4/10

Poor

08 Mar 2026

Felicia

Room was ok my suggestion is never leave any amount of money out. Money taken and room wasn’t serviced at time money was taken. Was also quoted a different price and told they didn’t have rooms but when made reservation online mysteriously two rooms were available at a different price.

6/10

Pleasant

08 Mar 2026

Terry

Didn’t use

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Terrence

Clean room and very quiet—it was a nice, calm stay overall.

The only downsides were that my desk didn’t have a chair, so it was difficult to get work done. The TV remote was also missing, and I was only issued one room key. However, when I brought these issues to the staff’s attention, they fixed them quickly.

Aside from those small issues, the stay was comfortable and peaceful.

Self

2/10

Poor

08 Mar 2026

Jamar

The hotel must’ve been just renovated. It looks like it just opened the restaurant. There was no breakfast available because they’re still renovating. They’re still remodeling the place or refreshing the area place up, but I don’t know but it’s nice. It’s nice in the inside. The only thing that was horrible, was the staff I checked in and I wasn’t able to use my key to get in my room. They had to get maintenance man several times to let me in and I just unexcused right there. I purchased how I drive two hours away. Just get this to land a nice clean hotel where I can be able to get access to it whenever I feel like and I wasn’t able to get that opportunity that privilege after the maintenance man left cause I cause I was able to get in after the management let me in but the maintenance man stay till 10 o’clock so I left after 10 o’clock to enjoy the nice weather in the city of Columbus Ohio ha I try to get back into my room in my room. Key still wasn’t working. There was a different staff member that was trying to help me that they switched different keys. There was no luck getting in my room even the security guard which had a master key were trying to get in and who I was not able to get in and I was frustrated. I didn’t get him. They had to put me in another room like around 3 AM 4 AM 4 AM in the morning and I’m very frustrated very angry. The only thing they like that that’s unexcused every other everybody else key master key was opening the other other attendance, other

Self

6/10

Pleasant

07 Mar 2026

conrad

Staff was nice. Checked in online as requested but when I showed up, the front desk manager told me that it doesn’t transfer to their system. Ever. So don’t bother. Then, we are notified that they won’t be serving breakfast. That would be fine if we hadn’t chosen a hotel that did so. They stated we don’t pay for breakfast since it was free. That’s correct but some folks see that they have free breakfast online and choose that one over the next due to cost savings. Don’t put it on your site that breakfast is included if you aren’t serving any. The bigger issue was the fact they had no snacks available. They had a few drinks you could purchase but not even a snack machine.

8/10

Excellent

07 Mar 2026

ryan

Could have had a breakfast bar, buffet or something

6/10

Pleasant

07 Mar 2026

Jadah

Very nice hotel, but I was sad because I picked it specifically for the breakfast and we couldn’t get it since it was being renovated.

Partner

6/10

Pleasant

07 Mar 2026

LeeAnn

We filled out the virtual check-in information and when we got there they said they don't do that. We got our room which smelled overwhelming of smoke. There was no cold water in the bathroom sink.....no water came out at all. The curtain rod was on the floor and broken. Needless to say we were a little disappointed in this property.

Partner

2/10

Poor

06 Mar 2026

Mark

Old, dirty hotel, rude staff, zero care, aged and horrible and in my top 3 worst hotels ever stayed at. Will be connected separately to Expedia requested credit for such a poor quality hotel

8/10

Excellent

05 Mar 2026

Angela

I enjoyed our stay except for we had to be moved rooms because the lock on our door wouldn’t work. I would definitely stay again however.

Friends_and_family Family

6/10

Pleasant

03 Mar 2026

wanda

I booked this property so we could have a pool side get away, then to find out that their pool was down. It was suppose to be ready for the next night that we stayed and again, no pool. Had I known, I would have booked elsewhere. The room was nice, but could have stayed home and watched T.V. and not paid for a doggie sitter. :( There was no room number on our door and elevators were so very slow. No ice either.

Family

2/10

Poor

27 Feb 2026

Day

Changed rooms. Twice for no heat and they have bed bugs. Video evidence.

Self

10/10

Exceptional

25 Feb 2026

shontae

Pool was nice
Front desk staff was nice
Room was clean

Partner

4/10

Poor

20 Feb 2026

Kari

Breakfast buffet and restaurant was closed.

Friends_and_family Family

2/10

Poor

19 Feb 2026

David

Yes staff rude. Was never able to phone into front desk. I checked out early they never put down that I checked out early even though I handed in key to front desk.

Self

10/10

Exceptional

18 Feb 2026

Kenneth

The staff was amazing,and friendly

Friends_and_family Family

2/10

Poor

16 Feb 2026

Valarie

Yes. Toilet wouldn’t flush. Had to leave room twice. We are 75 year olds and all we wanted to rest. The maintenance guy took towel and washers so I had to call and ask for another and they said I would have to come down to front desk because housekeeping had left for night. It was 9 before we got the towel and able to rest.

Partner

6/10

Pleasant

15 Feb 2026

Renee

Everything is outdated, broken down, pretty dirty… not as advertised, there is no restaurant on the property. Pool was heated which was nice. Large hot tub.

Business_and_leisure Family

6/10

Pleasant

15 Feb 2026

Lucia

Nadie habla Español

8/10

Excellent

14 Feb 2026

Sherma

Great A+ staff — everyone was friendly, welcoming, and made me feel right at home. The lobby and rooms were clean and spacious, and the location is convenient if you have a car. Some areas, especially the hallway to my room, felt a bit dated, but overall it was a great value for my stay.

Business Self

6/10

Pleasant

14 Feb 2026

Joya

The overall cleanliness of the room and bathroom was poor. The hotel is older and in need of some updates to the rooms however that should not effect the cleanliness. Bathroom was not sufficiently clean, I had to purchase cleaner to clean the bathtub, shower curtain, and floor. Also the room carpet was not clean and not fully swept. The room worked for a short stay but I will not choose to stay again.

Leisure Family

2/10

Poor

12 Feb 2026

William

I called 2 days before and was promised a working hot tub. upon arrival, the hot tub water was ice cold. the desk promised to inform maintenance at 5pm. at 7pm, I was told that the status was unknown. at 8pm, maintenance was called and informed that the tub was not working at all. I was lied to several times all told. don't trust a word that this hotel says.

Leisure Family

8/10

Excellent

11 Feb 2026

Brad

Nice, clean room

8/10

Excellent

10 Feb 2026

Melissa

There was some damage in room 237. I took photo and video evidence to guarentee I get a full refund of $100 I was charged.

4/10

Poor

10 Feb 2026

Vincent

The facilities are nice but the Front Desk staff are getting worse. One night it took a few attempts to have the key card progammed correctly. Going back and forth from 5th floor to the dest, eventuall I had a mantence man open the door. Another night no one at the desk, after waiting I left the hotel, last time the young kid was a flaky jerk. Not a fan of the way this hotel is being run.

Business Self

4/10

Poor

08 Feb 2026

Mark

The hotel felt neglected and staff couldn’t run the place properly. No coffee, short on room keys, soap, clean towels

Business

10/10

Exceptional

08 Feb 2026

Evette

Staff was amazing like always! Clean, spacious rooms. A nice inexpensive gem in Columbus

Business_and_leisure Family

10/10

Exceptional

07 Feb 2026

Richard

Great all around

8/10

Excellent

06 Feb 2026

Zachary

Good place minus the police being needed…

Business Self

8/10

Excellent

02 Feb 2026

Sylvia

Clean room great house keepers

Leisure

8/10

Excellent

01 Feb 2026

Russell

Hot tub cold again. Had to get the room keys to get reprogramed even though we booked the room for 6 daus. This happened 2x. Very annoying since we park by our room and

days.

Business

2/10

Poor

01 Feb 2026

Nicole

Pictures and amenities on Expedia tricked me….walking in you can see water stains on the ceiling tiles, missing ceiling tiles, an awful smell, the toilet in our bathroom wouldn’t flush, the toilet paper roll holder broke off & the light would not turn on. Respectfully told the lady at the front desk that we were checking out and not staying at this location.

Leisure Family_with_children

2/10

Poor

30 Jan 2026

Vincent

I arrived and waited in the lobby for some time, no one was present at the front desk

10/10

Exceptional

30 Jan 2026

Carl

Room was super clean. Staff was nice and helpful.

10/10

Exceptional

27 Jan 2026

Devonte

The friendliness of the staff was outstanding. Overall cleanliness of the room as well as amenities was exceptional. Loved staying here, will return in the future

Partner

10/10

Exceptional

25 Jan 2026

Lisa

Didn't like that my card to get into the room didn't work 2 times 6 day stay since I parked near my room. Incon6

Business

10/10

Exceptional

24 Jan 2026

Darcell

Rooms clean and jacuzzi was nice

Leisure Partner

10/10

Exceptional

24 Jan 2026

Darcell

Clean rooms and great hospitality

Leisure Partner

6/10

Pleasant

24 Jan 2026

David

Very disappointed cause they didnt have hot water when we wake up in the morning we was going to take a shower but it was cold water.. we should get something back for this too and thank you

Leisure Partner

8/10

Excellent

24 Jan 2026

Mary Ann

Room was clean.

Leisure

2/10

Poor

23 Jan 2026

Tarika

Yes, the room was not clean properly, carpet was dirty, chair was peeling, no towels were in the room, and phone didn’t work. The front desk stated they were in the process of remodeling. This information needed to be on the website because it was unacceptable.

Business Family

4/10

Poor

21 Jan 2026

Kathleen

Staff was pleasant, and the room was clean. The elevator was not clean and there was dirt had been tracked from the lobby to the elevator store I’m only giving this two stars because the bathroom was clean, but not in great shape. There was no toilet paper holder, I suppose it was broken

10/10

Exceptional

21 Jan 2026

Evette

Staff was amazing. We were treated so well. Rooms and property were very clean. Were they updated? No but very clean and I’m a picky person I prob have ocd. Property use to be a double tree by Hilton so that should tell you a lot. Pool was clean and operable I loved my stay I will be back

Business_and_leisure Family

8/10

Excellent

18 Jan 2026

Alicia

Didn’t get the breakfast. Was marked reserved for a private group. Room was clean and staff was friendly.

Friends_and_family Family

6/10

Pleasant

17 Jan 2026

Brandon

You falsely advertised breakfast, and a lounging area with a bar.. check in was terrible and our keys kept not working.. also when we were checking in they told us the wrong room.

4/10

Poor

17 Jan 2026

Jill

Hotel felt very not put together.

Leisure Friends

6/10

Pleasant

17 Jan 2026

Anthony

coffee wasnt out at 630 like it says on their page it was 730 and no breakfast it is being renovated also didnt mention on their page or when i got there everything else was pretty good room needed few repairs

Leisure Partner

8/10

Excellent

15 Jan 2026

Riquis

Didn’t get to try breakfast or the bar. The thermostat on the wall didn’t work I had to use the buttons on the ptac unit or whatever its called.. barely got any channels on my tv but overall it was a good place to stay. I would book again

Leisure Self

10/10

Exceptional

13 Jan 2026

mary

clean room.

Business_and_leisure Family

6/10

Pleasant

12 Jan 2026

Jasmine

More towels maybe a life guard actually food to eat for breakfast less bleach in the hot tub. No one was watching there kids letting them dive in the shallow playing or the life guard chairs pushing kids off of it doing flips and clean there coffee makers in the room

Leisure Family_with_children

2/10

Poor

11 Jan 2026

Anthony

The room smelled like smoke. The room was stocked with no large bath towels only a bunch of hand towels. They forgot to put the bread spread on our bed.We had to ask twice. We slept for 3 hours until the smoke smell got to us and we left early.
I am disabled I want to feel like im valied and I matter. Not at the Wyndham.

Leisure Family

4/10

Poor

10 Jan 2026

Katelyn

The chef was let go during the stay, so there was no kitchen service at all. There are signs of maintenance neglect all over the building. Staff was cordial, but thinly manned. Room key access was not working during check in and required a building maintenance person to open the room door. This was resolved by the second day.

Leisure Self

8/10

Excellent

10 Jan 2026

Bobby

Ok

Business_and_leisure

8/10

Excellent

10 Jan 2026

Morgan

Front desk was quick and efficient at check-in and out.

Leisure Family

10/10

Exceptional

09 Jan 2026

Feliciana

The room was clean and spacious. There were so many restaurants to choose from and parking was free.

Business_and_leisure Family

10/10

Exceptional

09 Jan 2026

Tim

Clean room thank you.

6/10

Pleasant

08 Jan 2026

Keshauna

Hot tub abd door keys were bot functional for all rooms the entire stay. Had to be let in by maintenance and there was 1 person for the entire hotel. I waited 30 min after check in jyst to get in my room

2/10

Poor

07 Jan 2026

Myra

Staff was nice, hotel not clean, no breakfast

10/10

Exceptional

06 Jan 2026

Lameka

There was a huge wedding party but i couldn’t tell!
Great stay!

Leisure Family

4/10

Poor

05 Jan 2026

Derek

card key reader wasnt working, so staff had to escort us to our room every time. They were friendly and helpful, but it was inconvenient. The rooms didnt have very good noise reduction (could hear other rooms tv often)

Friends_and_family Family

2/10

Poor

05 Jan 2026

Kaylin

Unfriendly staff, broken/unavailable amenities. Unpleasant atmosphere.

4/10

Poor

04 Jan 2026

Tami

Pool was out ordered. I had move the coffee maker to use it, hotel was har to find. Black ice in driveway

Leisure Family_with_children

2/10

Poor

03 Jan 2026

timyra

The room was not up to par.

10/10

Exceptional

02 Jan 2026

James

Arrived early and hotel allowed us to check in to room.
Nice fitness room and pool.
Great location near 270 and restaurants nearby.
Friendly staff.

Leisure Partner

8/10

Excellent

02 Jan 2026

Louis

Didn't eat breakfast. Wanted a bed. Got one

Self

2/10

Poor

02 Jan 2026

Ronald

Disgruntled self aggrandizing, disorganized, arrogant

6/10

Pleasant

01 Jan 2026

Benjamin

Room conditions not good (502) Staff unhelpful (Navi) at front desk rude. Maintenance more helpful. Wyndham properties hit or miss quality wise. Would love to give higher rating but would be lying.

2/10

Poor

01 Jan 2026

Mohamed

This people say not breakfast before I looking I see breakfast available when I say this morning he said not breakfast

Family

4/10

Poor

01 Jan 2026

eric

Neighboring rooms too loud at 2 am.
Staff did nothing to fix
Room heating system did not work
Staff refused to mske change for dollar

2/10

Poor

01 Jan 2026

Shyann

We booked two rooms both room were still dirty the 1st room had the trash from the previous guest rotted bananas in the trash. Mold in the shower and the ice bucket smelled of mildew so bad the smell the breathtaking. The 2nd room had literal poop on the toilet seat. The key card wouldn’t work for the door along with a lot of other rooms. You had to wait 10-20 for someone to let you in the room. They did move us rooms and that was great and the manger Courtney was amazing helping us. While we had or stay the hot tub was drained and not working the gym was not closed off and there was not breakfast like it was advertised. The woman working the desk the time of checkout was extremely rude. I would have to say I wouldn’t book with this hotel again

Family

4/10

Poor

01 Jan 2026

Brian

Water for showers was barely warm. Only had 3 channels on the tv that worked. Usually its a nice stay, not this time

10/10

Exceptional

01 Jan 2026

Lucien

pretty decent place
i would stay again !

Friends

2/10

Poor

31 Dec 2025

ameria

bad

6/10

Pleasant

30 Dec 2025

Julie

Room was OK............Amenities that were advertised that made me use their hotel.......were not available. Had a room that I enjoyed but amenities that I wanted were not available and they didnt tell me before reserved

Leisure Self

2/10

Poor

28 Dec 2025

frankie

It took an hour to get a room and I booked in advance. In the first room the heater didn't work and it was cold. We were given a new room but the key card wouldn't work. The next room they gave us the door would not physically open. The final room had a broken toilet that someone tried to exopy instead of replaceing shower dirty. Very disappointed😞 and big inconvenience will never stay again

Business_and_leisure Family

8/10

Excellent

23 Dec 2025

Frank

Breakfast

Partner

10/10

Exceptional

22 Dec 2025

Lidwine

I did not have breakfast

Leisure Self

4/10

Poor

18 Dec 2025

Jose

Very nasty place super bad 👎

Business Self

10/10

Exceptional

15 Dec 2025

Vickie

Great room. Pool and hot were great we had a great visit.

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Kevin

Good

Leisure Self

10/10

Exceptional

14 Dec 2025

Katrina

Great staff

2/10

Poor

13 Dec 2025

martin

My truck got busted into!!

10/10

Exceptional

09 Dec 2025

Michelle

Really convenient

2/10

Poor

05 Dec 2025

Jessica

Breakfast was $11.99 per person dining room was as cold as outside, and food wasn't worth the price. Left room clean and was charged a pet fee but I didn't have a pet in room, when I called to ask about it, they have no idea how that happened.

Friends_and_family Family

6/10

Pleasant

04 Dec 2025

Louis

Definitely an average budget hotel. The room was clean, there were enough towels, the bed was comfortable enough, but the overall atmosphere screamed \"basic budget hotel\". The hallways smelled like cleaning chemicals, the pool smelled heavily of chlorine (you could smell it from the hall), the breakfast buffet had a very limited selection with almost no fruit, etc. I got the \"Cyber Monday sale price\" for the room ($45/night+tax). I don't think the place is worth more than that price...

Business Self

10/10

Exceptional

04 Dec 2025

Terri

The rooms were very nice, very clean.All the staff was very kind, very helpful.Wonderful wonderful place!!

2/10

Poor

03 Dec 2025

James

I booked the room, and when I got to the hotel, minutes later, they told me that they don’t allow local driver’s licenses at the hotel. The said that they had made the rule that morning.

I was sold a product (room) that doesn’t exist for me.

Business_and_leisure

6/10

Pleasant

03 Dec 2025

Jennifer

The hotel was overall very dirty and outdated.

10/10

Exceptional

02 Dec 2025

David

Very nice!! The lady working the counter accidentally transposed my room # and I couldn't open door oops someone was already in that room. Went back to counter and super accommodating, it was an honest mistake and not a problem. I was in service industry for 25 years, mistakes happen!!

Business Self

8/10

Excellent

01 Dec 2025

Stephanie

Staff was friendly, room was clean

Partner