Green Dragon Hotel

10/10

Exceptional

10 Mar 2026

Tanya

Loved this quirky hotel and all the old features of the building. Decorated in keeping with hotel. Comfy bed. Good breakfast choices. Loved all the different bars to grab a drink. Only problem was there 2 events on which were rather loud and you could keep everything from our room. They did finish at midnight! I wouldn’t have normally bothered me but I was there Saturday night and needed to be be up early Sunday morning to work at a local wedding fair.

Partner

10/10

Exceptional

05 Mar 2026

James

Clean and comfortable

Self

10/10

Exceptional

28 Feb 2026

Georgina

The beds were one of the most comfiest we've ever slept in. The hotel was in a fabulous location and staff were very friendly.

Partner

10/10

Exceptional

24 Feb 2026

Adam

Excellent location, clean and tidy room.

Self

4/10

Poor

24 Feb 2026

Jonathan

The room was adequate and fairly clean. However there was so much noise that came in through the floor from the parties they host in their

10/10

Exceptional

20 Feb 2026

Michael

The Hotel was spotlessly clean and the staff were very polite and friendly. Breakfast was enjoyable and plentiful with a wide selection to choose from although somewhat pricey.
Hotel is located right in the centre of Hereford close to all shops, pubs and cathedral.

Partner

8/10

Excellent

16 Feb 2026

David

Good location
Good breakfast

Partner

10/10

Exceptional

15 Feb 2026

julie

Had a single room which had been recently refurbished. Very nice room. Perfect for my stay. Good location right in the centre. Staff very helpful

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Paula

Comfortable,, clean, helpful and friendly staff. Good restaurant.

Leisure Self

6/10

Pleasant

09 Feb 2026

Christopher

Whilst the room has obviously been refurbished the double bed was two singles pushed together with a fairly solid and uncomfortable ridge between the two beds. The room also faced the front of the hotel and the windows are not sound proofed so woken by traffic including the street cleaner at 0400.

Business

10/10

Exceptional

07 Feb 2026

Donna

Great price & location, friendly staff. Lovely room service. Appreciated oat milk being available in the drinks tray.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Matthew

Great food. Comfortable room. Excellent location and character. Staff friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Barry

Great hotel and the food was amazing

10/10

Exceptional

28 Jan 2026

Marcus

Nice hotel

Business

10/10

Exceptional

26 Jan 2026

Andrew

Clean and tidy

Business

10/10

Exceptional

22 Jan 2026

Catherine

Friendly staff and clean, spacious room with a big comfy bed

Business

10/10

Exceptional

20 Jan 2026

Samantha

Very easy check in and excellent staff.
Location is right in town which is perfect if travelling without a vehicle.
Room was on the second floor, there is a small elevator which is good to use when hauling luggage on the first and last day, but stairs are wide and not steep if you’re looking to get steps in!
Room was a good size - I booked a single room - and had a good sized bathroom. TV and towel rail weren’t working - mentioned to the staff and they moved me to a new room really quickly and with no fuss (12/10 customer service!!). New room had bigger bed too!
Breakfast was good, had both made to order and buffet food was OK.
Conditions of the hotel overall was fair it is an older building so shows signs of wear and tear. Window in the second room didn’t close tightly but the amazing heavy curtains kept any potential drafts away!
There is parking around the hotel, and I believe they have a parking area at the back. It’s very congested and parking spots especially at the front are usually full.
Hereford cathedral it’s right across from the hotel (about a min walk) and well worth a visit. There are shopping and restaurants all around with a variety of food available from snacks to good dining. Prices do vary but are not extravagant. Hotel also has a good restaurant.

Leisure Self

2/10

Poor

12 Jan 2026

Lauren

The room was freezing. There was no heating - there was an electric heater plugged in but this didn’t work because none of the plug sockets for regular UK plugs had any power (which also meant I couldn’t dry my hair in the morning and my phone failed to charge overnight). I woke up because I was so cold even with a jumper and thick socks on - it was January and zero degrees outside! In the shower, the water was warm but not hot, but the bigger issue was the lack of water pressure. There was a very weak flow which completely stopped after a few minutes (luckily after I’d rinsed out my shampoo!).

Business

10/10

Exceptional

10 Jan 2026

paul

All round very good

8/10

Excellent

05 Jan 2026

Penny

The room was very clean and the bed was comfortable. Didnt eat there.

8/10

Excellent

30 Dec 2025

Christopher

The hotel is the same as ever. The room is basic but perfectly comfortable. Shower is difficult

6/10

Pleasant

17 Dec 2025

Gerald

Our room had 2 radiators, neither of which was working, however there was a hot air blower. The temperature of the water in the bathroom was tepid at best, we had to boil a kettle for shaving.

Leisure Partner

8/10

Excellent

13 Dec 2025

Philippa

Check in took a little longer due to issue with computer system, otherwise very good

Leisure Family

2/10

Poor

10 Dec 2025

Brendan

The Hotel, room and breakfast itself were great. However I am very disappointed by the Hotels handling of a recent Data Breach in which my booking, phone number and name were hacked and leaked and then used as part of a WhatsApp scam. The lady with glasses at check-in was very unhelpful and rude when I enquired about how and when the Hotel would contact me about the data breach. The hotel still hasn't contacted me with the details so I have no other option but to report it to the ICO. I cannot recommend this hotel based on this and how the staff treated me when I asked about this data breach.

Partner

8/10

Excellent

08 Dec 2025

Geoff

Location great hotel average

Business

8/10

Excellent

08 Dec 2025

James

The barman was outstanding in terms of service and good old fashioned manners!

Business Friends

10/10

Exceptional

08 Dec 2025

Gillian

Everything was fabulous
My group of nine enjoyed a lovely festive break and staff were excellent
Thankyou

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Jayne

Great location, pleasant staff

8/10

Excellent

06 Dec 2025

Kelly

Nice comfortable room although having WiFi code in rooms would be helpful as there are no internal phones in rooms . Very central to everything you need . The restaurant closed due to a private party / wedding so we ate in the book shop out the back of the hotel .

Friends_and_family Friends

2/10

Poor

03 Dec 2025

Andrew

Mouldy windows. Leaky ceiling very dirty stained net curtains. Dust everywhere. Breakfast had to be booked we booke 9am not one person in restaurant and clearly the food had been around a while

Partner

10/10

Exceptional

01 Dec 2025

Mark

Good to stay at a traditional English hotel. Luxury room definitely worth the upgrade. More space and a desk and a view.

Leisure Self

10/10

Exceptional

30 Nov 2025

Jean

Nice clean room and welcoming staff.

Leisure Partner

8/10

Excellent

25 Nov 2025

Robert

An enjoyable experience overall. Food and wine in particular was overpriced. Bedroom furniture was of a poor quality, although the bed was very comfortable. Toiletries weren't adequate for one person, let alone two.
Bar area was lovely and very inviting.

Leisure Family

6/10

Pleasant

23 Nov 2025

Pritesh

The room was very cold, the radiator was not getting hot, so they had put an electric oil filled heater in the room which did not warm up the room enough. Also no heating in the bathroom and electric towel rail did not work.

Leisure Family

10/10

Exceptional

23 Nov 2025

Tim

We had room only so no breakfast in the hotel but there were nearby places which were good. Room was comfortable and enough space for opening cases (a pet hate if I can't). Bathroom was OK - shower in bath. Location was excellent. Carpark is across the road from the back of the hotel - seemed safe and enough spaces for clientelle.

Partner

10/10

Exceptional

20 Nov 2025

Sophia

I stay at the green dragon fairly frequently. The staff are always really helps, friendly and welcoming and the beds are super comfy. It's right in the centre of town and family run so has more character to it than a chain. I always enjoy staying there.

Self

10/10

Exceptional

18 Nov 2025

Mark

The Staff were excellent, very helpful and after care service was also ecellent, I did not take my receipt on checkout and emailed the front desk (Maddie) who was very helpful and sent me the reciipt immediately, for some hotels once you have left you are dead to them, but not here, thank you

Room was spacious and clean, its an hotel that has old world charm but with modern amenities, there were a couple of creaky floorboards but this added to the charm.

Business

6/10

Pleasant

04 Nov 2025

Mr

Booked for a wedding reception of a family member . Room was adequate but a bit sated.

6/10

Pleasant

02 Nov 2025

Pauline

We stayed in a twin room which was very comfortable and the staff were very friendly.

I can normally sleep through anything but the noise from the air con units (I presume that's what they were) outside our window kept me awake most of the night. It sounded like a motor running constantly. I believe ear plugs should be put in those rooms that border the units.
What was a lovely stay was spoilt by the constant buzz outside the window

Friends_and_family Family

4/10

Poor

01 Nov 2025

Stephen

Shower almost unusable
rooms very tired and need refurbishment
dirty
staff good

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Sally

.

6/10

Pleasant

19 Oct 2025

KAREN

Down stairs is beautiful, good quality food and amazing old building.
Upstairs mattresses hard lumpy and uneven, poor night's sleep. Used soap in shower tray from previous Tennant. Bedroom and bathroom could do do with upgrading
Upstairs rooms let hotel down.
Friendly staff

Leisure Self

10/10

Exceptional

13 Oct 2025

Louise

Good choice at breakfast. Staff on hand to help and friendly

Friends_and_family Family

8/10

Excellent

12 Oct 2025

jason

Nice hotel

Easy check in rooms ok

Partner

8/10

Excellent

11 Oct 2025

Margaret

Did not use

Leisure Partner

10/10

Exceptional

05 Oct 2025

T

Extensive, with quiet rooms and lots of facilities. There is a little cocktail bar where the staff are knowledgeable and friendly, and everyone was very welcoming. Breakfast options were good.

Friends_and_family Friends

4/10

Poor

05 Oct 2025

Elin

Staff really good, reception etc. The room though, comfortable but the sink taps and bath/shower taps you have to turn and turn to get a flow from them. The bath/shower, to get a decent heat and flow for the shower it takes about a minute messing about with the hot and cold to get a safe shower temperature.
Loud music coming from a pub over the road or somewhere beyond 2am.
You hear every sound from above, the corridors. People talking, people's TVs on too loud, people walking about. The above went on through the night then people again at 0615 banging, talking, TVs on again!!
Then an air-conditioning unit came on at 0630 outside my window.
Normally I would use ear plugs but had forgotten them!
For the price of 135.00 too, breakfast isn't even included.
Not good and definitely needs upgrading. Parking is 9.00 for 24 hrs or about 7.00 if you use an app!

Self

10/10

Exceptional

02 Oct 2025

paul

Very good

6/10

Pleasant

01 Oct 2025

Roy

The self service for breakfast was disorganised being in different places the breakfast food was good
The evening menu lacked imagination and was boring

Leisure Partner

10/10

Exceptional

28 Sep 2025

Gaynor

Great hotel. Pity breakfast was out of my price range.

6/10

Pleasant

28 Sep 2025

Susan

Good location

Room lovely and clean. Reception staff very polite and professional. Service in afternoon bar was quite slow when they turned up to serve you, also supposed to close at 5pm but closed down around 3.30 without asking if we wanted desserts, coffee or anything else - just closed down. Went down to breakfast and had to wait again for someone to come, it ended up I went to reception to ask them if they could get someone. Good choice for breakfast though

Partner

10/10

Exceptional

22 Sep 2025

William

The staff was great. My only issue was that the shower leaked, but towels on the floor helped. Other than that, we loved the hotel.

Leisure Family

8/10

Excellent

19 Sep 2025

Paul

ok

10/10

Exceptional

18 Sep 2025

Roger

This is a hotel with traditional style and modern comfort. We had a week's holiday here participating in the Three Choirs Festival. The hotel made us very welcome even to the extend of presenting us with a welcome gift. It all added to a most enjoyable break with good food and drink, good company and excellent entertainment. My daughter and son-in-law particularly enjoyed the cocktail bar so we made them a gift to come back on their own some-time. Thank you. A Five Star Review - we had a wonderful time!

Leisure Partner

10/10

Exceptional

15 Sep 2025

James

Happy to stay there again.

Business

10/10

Exceptional

04 Sep 2025

Deryl

Lovely traditional old hotel in central Hereford

Lovely traditional old hotel in a central spot in Hereford, with all city centre attractions in easy walking distance.

Partner

8/10

Excellent

04 Sep 2025

Al

Walking distance from the railway station and most amenities. Large bed, bigger breakfast.

Leisure Partner

2/10

Poor

29 Aug 2025

Verified traveler

Very dated. The hote does not smell good. Stains on the carpets and walls. Toilet had a carpet which stank.
Breakfast had no buffet. Salmon and poached egg came out as salmon and scrambled eggs.
I will never go back there

Business

8/10

Excellent

27 Aug 2025

Liz

The hotel is centrally located and parking was very easy. The staff are fantastic friendly courteous and helpful in any way they could be. However the hotel whilst comfortable and clean looks tired and could do with a refurb.

6/10

Pleasant

24 Aug 2025

Lynne

Over priced for service offered. Cold tap in room didn’t work nor did the tv. Reported both but were unresolvable - staff did however provide a couple bottles of water for room. For the price paid per night I would have expected water as standard anyway. Car park unavailable due to festival which was ok as I had been prenotified by the hotel and there was NCP car park nearby - however this then became an extra cost pushing room cost higher. Breakfast was very expensive compared to choice available - bacon was very dry had to ask for for fresh bacon and eggs. Fruit choice restricted to melon, limited continental offer and no fresh juice - all of which would be fine for a £10 breakfast but for £18.50 I would have expected better. Plus point location- Was excellent for exploring town centre which was lovely

Leisure Self

10/10

Exceptional

24 Aug 2025

Steve

Pleasant and comfortable if a little warm!

Leisure Family

8/10

Excellent

20 Aug 2025

Kim

Unfortunately the property does not have air conditioning and it was very warm when I stayed.

Leisure Friends

8/10

Excellent

16 Aug 2025

John

The Hotel was historic and had a nice atmosphere.

The staff were very good, friendly and helpful, especially Peter working behind the bar in the Orange room.

Leisure Pet

8/10

Excellent

11 Aug 2025

Carol

Comfy stay

Very clean, comfortable bed, cold water tap could be running better

Partner

10/10

Exceptional

11 Aug 2025

Mark

A wonderful hotel in the heart of historic Hereford.

8/10

Excellent

02 Aug 2025

Michelle

Nice hotel in town centre

Nice hotel in centre of Hereford. Comfy bed, clean room, and big bathroom…whats not to like

Partner

8/10

Excellent

16 Jul 2025

Christopher

Good value accommodation, centrally located.

10/10

Exceptional

06 Jul 2025

Gerwyn

Excellent hotel with great staff and location.

Leisure Self

10/10

Exceptional

01 Jul 2025

Rachel

Lovely spot with great rooms

Leisure Partner

6/10

Pleasant

29 Jun 2025

Verified traveler

Other than the 2 x fire alarms (1 at 6am) it was a great stay

Business

6/10

Pleasant

22 Jun 2025

Mandy

No air conditioning room very hot.
Held the window open with a can of hairspray because it was loose.
No hot water.
All disappointing for the main hotel in Hereford .

Partner

10/10

Exceptional

16 Jun 2025

Christian

This hotel provided me with a fantastically located place to stay whilst attending a nearby wedding. Situated within a gorgeous looking building the hotel makes use of its period features without giving a dated impression. The room I stayed in was spotless and had everything I needed to make my stay as comfortable as possible. Being in the city centre was also another major positive as it meant I could arrive into Hereford by train and walk to the hotel. Hotel staff were also unendingly polite and facilitated a frictionless check-in despite the time of night I got there. I would 100% stay here again if I find myself in need of a hotel room in Hereford.

Leisure Self

10/10

Exceptional

09 Jun 2025

Elizabeth

Lovely h

Charming older hotel in great location in Hereford. Quick walk to the cathedral, restaurants or any shopping. Inexpensive and quick taxi ride to Brinsop Court if attending a wedding or other event.

Friends_and_family Friends

8/10

Excellent

08 Jun 2025

Jon

Great stay for a quick overnight stop. Room needed a make over, especially the bathroom.

Partner

6/10

Pleasant

08 Jun 2025

Mo

Staff professional and service responsive;
Public rooms lively & welcoming;
Room (the kindest thing to say) need to be refurbished).

Leisure Partner

10/10

Exceptional

01 Jun 2025

Stuart

All good, great location, friendly staff.

10/10

Exceptional

31 May 2025

Susan

The staff were very courteous, beds comfy and breakfast delicious. Johane on the reception was particularly helpful

Leisure Family

8/10

Excellent

27 May 2025

Verified traveler

Interesting old hotel in a great location. Interior is a little tired, especially in the rooms, but nice bar and helpful reception staff. We asked to move from the first room we were allocated due to the smell. Staff arranged transfer with minimal fuss and second room great.

Partner

8/10

Excellent

18 May 2025

Joanne

Dark and dismal

Very dark rooms

Partner

8/10

Excellent

17 May 2025

Michael

Pleasant but pricey.

Business

8/10

Excellent

13 May 2025

Lee

The only real downside of this hotel is the height of the shower in the bath, it looked newish, thou was just above my head, so couldn’t really rinse what’s left of my hair without catching the head !

10/10

Exceptional

10 May 2025

Quentin

This is a historic hotel with history back to the 11th century right next to the cathedral in the centre of Hereford. Great atmosphere.

Leisure Partner

6/10

Pleasant

05 May 2025

Ann

Dont stay in the single room

The room was for a single person, it was expensive for two nights and it certainly needed repainting . It over looked a junk yard and there was a generator going which could be heard through the single pane glass window . Sack the interior designer. Carpet had a burn mark, lamps were dusty. It was difficult to read, there was a used shampoo bottle left in the bath , Wifi was poor and there was no desk to work on. Or put your suitcase on ..a single chair and a tiny telly. My son was staying in the room opposite which for two aadults was far better. On the positive it was central to hereford and had a nice bar and cafe. It was overpriced .

Friends_and_family Family

10/10

Exceptional

03 May 2025

Stewart

Convienet to travel to loads of places, including wales, people friendly. Loads of place’s to eat

Leisure

10/10

Exceptional

27 Apr 2025

Louise

Superb stay

I booked a room as I was attending a dinner dance evening in the ballroom. Everything from the evening meal through to the breakfast was superb. The food was delicious and piping hot, the cocktails were delightful and breakfast was excellent. The staff were all so friendly, extremely polite and welcoming. It was a pleasure staying there.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2025

LEANNE

Lovely stay at this hotel was early arriving and the hotel had our room ready within 30 mins. Used the bar, coffee lounge and had an evening meal in the restraunt all of which were nice with good service

Partner

8/10

Excellent

22 Apr 2025

LIzGwyn

Needs further updating. Too much green paint, some contrast would improve the overall impression.

6/10

Pleasant

21 Apr 2025

Daniel

Was ok, a lot of noise inside and outside the property.

Self

6/10

Pleasant

18 Apr 2025

Sally

Charming hotel, be prepared for it to take half an hour to draw a bath. Expect it to be noisy on a Fri/Sat night.

Friends_and_family Friends

10/10

Exceptional

16 Apr 2025

Barbara

Overall excellent

Leisure Partner

10/10

Exceptional

04 Apr 2025

Steven

Happy in Hereford

What a wonderful place in a wonderful city...staff could not have been more lovely

Business

10/10

Exceptional

23 Mar 2025

Michael

convenient to my visit to Hereford

Business_and_leisure Self

6/10

Pleasant

12 Mar 2025

Katherine

Starting with the positives, the hotel is conveniently located, offers discount parking, and inside has high ceilings and some perio charm. The rooms were nicely decorated, if not a bit lacking in maintenance (spots of black mould, stained carpets/throw cushions), the shower had good power and the matresses were comfy.

Unfortunately, there was an event on right below our room, which we weren't informed about when booking or when checking in. The noise and vibrations from the event were unbearably loud in our room, preventing us from getting to sleep. After enquiring on how much longer the event was planned, we were offered to move to another room. Given the hotel wasn't at full occupancy, it seems strange to me why staff would put guests in this situation in the first. After getting dressed, and repacking all of our belongings, we traipsed across to the other side of the hotel, out of earshot of the event. This second room echoed the decor and ccmfort of the first, so initially, it felt like we'd finally get some peace. Sadly, the room was at the front of the hotel and, in keeping with the style, the large, single glazed windows were less than effective in keeping out the noises from the street...i think the drunks at 2am were our highlight...

In all, if you're used to quiet surroundings, I'd caution that your beauty sleep may be affected, and I'd suggest that management have better communication with guests, but all in all, I've had worse experiences elsewhere!

Leisure Partner

10/10

Exceptional

05 Mar 2025

Howard

Great location and fantastic historic hotel

Business

8/10

Excellent

02 Mar 2025

Verified traveler

A very convenient and time-honoured establishment.

Good food. Town centre. Excellent staff. Thank you!

Business

6/10

Pleasant

28 Feb 2025

Sophie

Good hotel in a town where there isnt much choice on accommodation. Good bar and great location.

Leisure Partner

8/10

Excellent

26 Feb 2025

Stephen

Rooms are a little dated, but comfy beds & plentiful hot water. Biscuits are a nice touch!

Business Self

8/10

Excellent

23 Feb 2025

Peter

Could do with brightening up the interiors and corridors, rather dark and dismal.

Business Self

8/10

Excellent

13 Feb 2025

Quentin

Pleasant and quiet. Not busy on a Wednesday night during dank weather.

6/10

Pleasant

10 Feb 2025

Verified traveler

Not terrible, but not great

This hotel has seen better days, I'm sure.

Let's start with check-in. It went smoothly and I was given the key. The room looked fine if a little faded, lived in. The TV didn't work. Unpleasant staining around the toilet in the bathroom, which was carpeted.

On the way out, I told the young woman on reception about the TV and asked that someone take a look. This didn't happen. I asked if she could call me a cab and was given a bit of paper with a number on it to sort it out myself.

The bed was super comfortable and I had a great night's sleep. The shower in the morning was good and hot.

The optional cooked breakfast was a 'buffet' that consisted of big containers full of not great food. Slimey bacon and sausages, large mushrooms that didn't taste good. Eggs can be cooked to order. There were about 6 people in for breakfast. It could all have been cooked to order, I suspect a lot of those containers of food get chucked or put out repeatedly.

In the lounge I asked for a Bloody Mary and I did get an excellent Bloody Mary, top marks.

Would I stay again? For just shy of £200, probably not.

Self