Name: The Godwins
Address: New InnBartestree, Hereford, GB

4/10

Poor

23 Jul 2026

gavin

Shower gel fell of the wall mid shower. Poor maintenance. Poor menu with only one gluten free options. Very disappointing for the cost

10/10

Exceptional

22 Jul 2026

colin

Very friendly staff and very relaxed atmosphere

8/10

Excellent

24 Jun 2026

Allen

Nothing to fault , room was a little warm as it was down stairs and couldn’t really leave a window open but besides that a very friendly place

Self

10/10

Exceptional

08 May 2026

Andy

Lovely clean room to the rear of the building, with complimentary towels, coffee, tea, tv etc. Plenty of parking to the front of the pub, and the staff were friendly and helpful. Highly recommended 👌

Self

10/10

Exceptional

27 Apr 2026

Andrew

Will stay again next time we’re in Hereford.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Diane

Lovely welcoming Apartment with good parking.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Jeanette

Cool building, cute room, friendly staff. The bed was a bit too soft for our taste, but comfy otherwise. The shower pressure was very low and the water didn't get very hot. Unfortunately we didn't get a chance to check out the restaurant bar downstairs but it looked cosy and smelled great.

10/10

Exceptional

21 Nov 2025

Ruth

Beautiful room, cosy and warm, love the decor

Self

10/10

Exceptional

18 Sep 2025

John

We loved everything about this unique hotel. The Godwin floor tiles are simply superb, but the 'traditional' feel to the hotel adds to the charm. Terrific value, and we will be back.

Business_and_leisure Partner

6/10

Pleasant

01 Sep 2025

David

Bedroom floor tiles beautiful but need cleaning.

Business Self

10/10

Exceptional

17 Aug 2025

Suzanne

Have stayed on several occasions and keep coming back, lovely hotel.

Leisure Family

8/10

Excellent

02 Aug 2025

Mrs M M Evans

A great quirky hotel.

A great find with lovely welcoming staff who were very busy. Nothing was too much trouble either. The evening meal we had at the pub was basic but tasty. There was a lovely complimentary breakfast too.

Partner

8/10

Excellent

20 Jul 2025

Katarzyna

We were pleasantly surprised with the size of the room and its original features. Needs some renovation in places and more time spent on housekeeping but it’s great that the owners not trying to modernise it. It is also a great location.

Leisure Partner

8/10

Excellent

14 Jul 2025

Cheryl

We will be back!

Rooms were lovely, and the bed was super comfortable! Very clean and despite being above a bar and restaurant, it was nice and quiet.

Partner

10/10

Exceptional

13 Jul 2025

Karen

Beautiful property, staff helpful and friendly. Would stay again if ever down that way again.

Leisure Partner

8/10

Excellent

13 Jul 2025

Mick

Gave easy access to Hereford. Nice to have a fridge in the room. Staff are helpful.

Leisure

10/10

Exceptional

19 Jun 2025

Mike

This was a 1 night stay over about was local for my needs, a simple pub room, unfortunately the TV sound didn’t work and as I arrived quite late I didnt want to bother the owner. Had a good nights sleep.

Business

10/10

Exceptional

29 May 2025

Graham

Fantastic stay, I really like this place - very friendly. Highly recomended.

Partner

8/10

Excellent

27 May 2025

Linda

Lovely old building, needs a little updating which I’m sure new owner will do, could do with new mattress, very friendly staff.

Leisure Family

10/10

Exceptional

18 Feb 2025

Heather

This hotel had a large comfortable bed and a very good shower. The manager was helpful and I would definately book here again

Self

10/10

Exceptional

18 Feb 2025

Peter

Wonderful place to stay

Loved the hotle and bar. An amazing carving outside of a dragon emerging from a tree..local wye valley beers were great..no food being seeved but a good fish and chip shop nesrby which you could bring back to yhe bar area

Business

4/10

Poor

27 Dec 2024

B

Very friendly but not that good.

Friendly and helpful staff who weee manning the bar. No food available and breakfast was Continental only. The shower head had lost its fixing so had to hold the shower head up in the air. There was also no heating. The thermostats didn’t seem to yield the right response. Finally. The mattress was not comfortable and kept me from much needed sleep. The drayman came at 7am so heard all the beer barrels being moved. This is a pub with rooms rather than a hotel. .

Partner

8/10

Excellent

25 Oct 2024

Julie

Great service, very friendly, nice food.
The stood alone building was qwerky and full of history. Really enjoyed stay.

Partner

6/10

Pleasant

17 Oct 2024

Vicky

Basic but fine

Basic room above a pub/restaurant. Large room but small bathroom. Very cold and felt slightly damp. Basic but fine for 1 night.

Business

10/10

Exceptional

06 Oct 2024

Brian

Godwins

Extremely quiet hotel. Clean, fresh, nothing to complain about. They didnt offer breakfast, but we knew that beforehand. Room was large, comfortable and warm. Eady parking.

Partner

8/10

Excellent

16 Sep 2024

Verified traveler

Quick Stay

Nice clean room.

Self

6/10

Pleasant

06 Aug 2024

Verified traveler

Pleasant, clean room. No reception desk, you have to go to the bar. Friendly staff. Menu was rather basic.

Partner

10/10

Exceptional

27 Jul 2024

James

Relaxing

Relaxing getaway, very quiet with picturesque views, ideal for a hideaway

Partner

10/10

Exceptional

23 Jul 2024

Jennifer

Absolutely perfect

Amazing. Spacious rooms, friendly staff, fantastic bar with amazing food (including room service!) and drinks. Exceptional. Great location and parking too.

Self

10/10

Exceptional

22 Jul 2024

Mark

An imposing building on arrival, and a friendly check in on Friday. Room 2 was lovely (the desk was a particular favourite, if only there was a price tag on it). We’d happily stay there again. We’ve stayed at different venues while visiting my father who is receiving palliative care at home.

We’d happily come back and stay

Leisure

10/10

Exceptional

18 Jul 2024

Scott

The staff at this Hotel are incredibly nice and helpful. I was traveling with two friends on our annual bike tour. The manager was extremely accommodating about storing our bikes someplace secure and dry, which was sincerely appreciated. A great value for the money.

Friends_and_family Friends

10/10

Exceptional

14 Jul 2024

Les

Amazing friendly staff

Friends_and_family Friends

10/10

Exceptional

09 Jul 2024

Peter

Nice hotel with lovely historical features

Hotel was very comfortable and staff excellent. We hope to stay again sometime. Loved the historical building with original features and it's history respected and shown off.

Partner

8/10

Excellent

30 Jun 2024

Mrs A M

Friendly staff

Stayed one night. We were welcomed by the staff who quickly checked us in and showed us to our room. The room was spacious and had a comfy bed. There was tea, coffee and water, although the kettle was small considering they had mugs for the drinks (love the fact they were mugs!). The bathroom was small but functional, but no extractor fan which is surprising. We didn't eat here, but did have a few drinks in the bar and the staff were again very friendly as were the locals.
Would I stay here again - yes I would.

Partner

10/10

Exceptional

05 Jun 2024

Hollie. Libbie

Clean easy to get to value for money will b back

Leisure Family

6/10

Pleasant

27 May 2024

Hayley

Unwelcome

I emailed to check on breakfast day before only to be informed buffet breakfast not available due to ill health. Had chosen hotel as had been included. Received a number of very unprofessional responses, Got a sausage bap from shop down the road left in a bag on table next day. Made to feel very unwelcome .

Friends_and_family Family

10/10

Exceptional

24 May 2024

Connor

Godwins stay

Good hotel nice and clean. People lovely good parking. We stayed one night.

Friends_and_family Family

10/10

Exceptional

23 May 2024

Leslie

It completely served my needs. Staff lovely and friendly.

Leisure Self

10/10

Exceptional

03 May 2024

David

Brilliant room number 5

Lovely room can’t complain at all

Business

10/10

Exceptional

29 Apr 2024

Andrew

Recommend

Recommend and will return, one night stay. Clean and comfortable

Business

10/10

Exceptional

26 Apr 2024

Carly

4 Poster room a total treat!

Gorgeous building, 4 poster room was lovely with very comfy bed, and for a good price, very quiet, nice little bar downstairs, easy to park, staff were very friendly and welcoming, will definitely be back

Business

10/10

Exceptional

31 Mar 2024

Hing Lung

The room deco is very cosy and bed are comfortable. We have a great night with my friend there . Good choice to stay in the hotel .

Friends_and_family Family

8/10

Excellent

28 Mar 2024

Verified traveler

Was slightly disappointing to not have breakfast availability, was not aware of this when booking. However the hospitality and evening meals were excellent. Look forward to staying again when in the area.

Business

10/10

Exceptional

15 Feb 2024

Andrea

This is a lovely, quiet and welcoming hotel. Stayed here for Valentines Day and I was not disappointed. Lovely valentines menu was reasonable and tasty. The room was immaculate and had everything we needed. Will definitely be going back there.

Leisure Partner

10/10

Exceptional

15 Feb 2024

Simon

Beautiful building and great service.

Amazing service from start to finish. Really beautiful building. Room was amazing. If I’m in Hereford again we would definitely stay here

Partner

10/10

Exceptional

14 Feb 2024

Shabbir

I really enjoyed my stay, will do come back again

Business Family

10/10

Exceptional

11 Feb 2024

Verified traveler

Great place

Great service throughout, breakfast and dinner was great, highly recommended. Very friendly staff

10/10

Exceptional

04 Feb 2024

Mark

Our stay was very good and will be back

Partner

10/10

Exceptional

04 Feb 2024

Victoria

Lovely stay and amazing value. Good breakfast

Stayed for one night as we are moving into the area shortly. This is a lovely period building with a nice bar serving Wye Valley beer and dining area serving evening meals. Although we booked room only breakfast is now available for £8 each (small) or £12 ( large) served with tea coffee cereals toast fruit and yoghurt. The rooms were nicely styled, clean, quiet, with TV, toilettries and tea and coffee making facilities. Small fridge was useful. The team were very friendly and helpful.

The bus 476 DRM service outside takes you into Hereford in 10 minutes which is a lovely city to visit or into Ledbury a quaint market town. Ample parking at the hotel. We will definately return to try the evening meals.

Partner

4/10

Poor

15 Jan 2024

Oliver

Unfortunately, this property was very sadly let down by the terrible bed! The bed is far too short for anyone over 5'6\" with a mattress that was so badly worn, it sagged so badly in the middle so that any chance of a good nights sleep was ruined. The complete lack of breakfast is also a significant issue...
I appreciate that getting a chef in to cook breakfast on a Sunday moring can be quite a challenge, but a hotel failing to provide even a bowl of cerials or a yoghurt smacks of a staff team not trying at all.
It's a shame, because with a little effort, the Godwins could be quite reasonable...

8/10

Excellent

05 Dec 2023

peter

This was a very quirky hotel and aside of the initial signing in there was no real interaction with staff the food was good akthough i think the seating arrangments were very different to the victorian appeal of the hotel and i think with that in place its a nice quiet setting room was well appointed with drinks facilities etc a nice stay

Self

10/10

Exceptional

03 Dec 2023

Jason

Really friend and clean place.

Business

6/10

Pleasant

22 Nov 2023

Verified traveler

Stayed 2 nights, Sunday & Monday. Clean room, plenty of hot water for shower/bath, good parking, no breakfast facilities. Room was not serviced on Monday morning? Ideal for those looking for early start in the mornings - work or onward travel. The bar staff were friendly and evening meals are available but we did not try due to other commitments.

Partner

4/10

Poor

09 Aug 2023

Gail

The welcome was OK but limited in terms of basic orientation and information. Room was fine, clean and comfortable with a small fridge what is an added benefit. Main problem was there was no breakfast…which constitutes false advertising. Having read previous reviews I can now see other customers have missed out on breakfast even though this is advertised as including breakfast. Avoid…

Business Self

10/10

Exceptional

11 Jun 2023

Georgia

Great stay !

Great stay , rooms were clean and very spacious.

Partner

8/10

Excellent

20 May 2023

ANTHONY

Clean comfortable quiet

Just needed a overnight stay after visiting friends nd this was booked last minute,
Arrived 7.30 pm there is no actual reception but check in was easy although we had to find room on our own. Room clean tidy 2 single beds very comfortable. Bath with shower over . No one around when we departed but asy to deposit key in box by main door

Partner

10/10

Exceptional

28 Apr 2023

Paul

Great

Very clean and quiet place

Business

8/10

Excellent

31 Mar 2023

Kevin

Lovely place. Shame no food served

Business

2/10

Poor

28 Feb 2023

Joseph

I had to sleep in my car!

After booking a room through Hotels.com, I called the Godwins Hotel to see if there was an option to check in late as this would be preferable to me if it was possible. I was told that this was no problem, and given the details of the security box which would contain 2 keys, along with where I could find my room (number 7). I was also told that if I encountered any problems I could ring the mobile phone number given to me and help would be given.

After arriving at the hotel at 12.30am, I went to the security box and there was no keys inside. Furthermore, when I rang the mobile number twice, it went to answerphone both times. I left a message on one occasion. I also tried to ring the hotel directly. Further to this, I called Hotels.com and was on the phone to them for 2 hours and 5 minutes. There were no hotels nearby available at this time, and I had no choice but to sleep in my car.

After two more phone calls the following day to the hotel and the managers mobile, and two emails sent to both the hotel and the hotel group over the weekend, I got a response from Godwins 5 days later. I received approximately 80% of my money back, and no gesture of goodwill. Absolutely disgusting service.

Business

10/10

Exceptional

20 Feb 2023

Christine

4 night stay.

Despite some negative feedback on website, I decided to book at a really good rate and so pleased I did as the hotel is superb. Room 2 was lovely and well equipped, bed very comfy, bedding and towels sumptuous, and tea and coffee provided with fresh milk kept in mini fridge. Even on 2 mornings boxes of cereal which not expected. Staff helpful.

Partner

8/10

Excellent

02 Feb 2023

Khalid

-

Business Self

8/10

Excellent

29 Dec 2022

Robin

Very clean, warm and full of character. Staff very friendly and made you feel at home straight away.

Leisure Partner

10/10

Exceptional

27 Nov 2022

Jess

10/10

Lovely hotel, we stayed in a beautiful room, comfy bed! Bathroom was very clean! Enjoyed it

Partner

10/10

Exceptional

03 Jun 2022

Carolyn

Clean, comfortable, friendly, nicely apppointed, well priced

Leisure Self

6/10

Pleasant

09 Apr 2022

Andrew

Nice place, lovely staff, some comfort issues.

Lovely staff. No fresh food available, although they were refurbing so due to change soon. In the meantime we were supplied a brioche, croissant, butter, jam and some cereals which were okay. The main downside of our stay and reason for the review was the bed and shower. I’m 6’4” so accept I’m freakishly tall, but my head was against the headboard and feet against the footboard and generally not a very comfortable bed for my taste. The shower temperature was stuck on uncomfortably hot even for my wife who enjoys a scaldingly hot shower at home.

Friends_and_family Family

6/10

Pleasant

20 Feb 2022

Linda

Disappointing. Breakfast very limited. No choice. Had to keep asking for stock to be replenished. Room ok but very dated. Need very squeaky. Warm and in good location. Staff friendly.

Partner

10/10

Exceptional

20 Jan 2022

Simon

Great place to stay

Had a brilliant night here will definitely come back and stay when I’m in the area lovely room.

Business

6/10

Pleasant

07 Aug 2021

clifford

Room wasn’t turned my whole stay. Inclusive breakfast included long life milk

Business

2/10

Poor

25 Apr 2021

Roy

Shocking

Would you please give me a call to discuss this hotel?

I would not stay here ever again as the Hotel was shut when I got there after 4pm.
The room was disgusting and doors did not close properly, end of beds were falling off. I will send a series of photos to prove this. I would like a refund and nothing less. Please arrange a refund a call me to discuss. Thanks

Business

8/10

Excellent

12 Oct 2020

Paul

The two staff members I met were polite and helpful. Room warm, quiet and comfortable.

Self

10/10

Exceptional

25 Sep 2020

Christine

Lovely hotel

The staff were very friendly. Room clean, the bed was very comfortable had a very good sleep. I had the cooked breakfast which was plentiful and well cooked.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2020

Terry

Gothic delight

Lovely old hotel that manages to feel modern. Staff were really helpful and pleasant and the food was also good. I had a four poster bed and the room was huge. Lovely gothic building.

Business

10/10

Exceptional

14 Feb 2020

Lyn

Little gem!

What an amazing find, beautiful location, excellent food, spotlessly clean, roaring open fire, welcoming staff and four poster bed, what more could a girl want on Valentine’s Day!

Partner

10/10

Exceptional

06 Jan 2020

NEIL

a very comfortable room and the staff were amazing. would use this hotel again, would recommend

Self

8/10

Excellent

25 Nov 2019

Stephen

Business Overnight

Working in Hereford & couldn't see much in the City, so plumped for here. I'm glad I did, lovely boutique hotel with some amazing history. Limited menu, but the food was very nice. Nice room/en-suite comfy bed. Easy parking, nice village setting, well worth a trip.

Business Self