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9.0/10Excellent266 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort8.6/10 8.6
Condition9.2/10 9.2
Location8.8/10 8.8
Neighborhood9.0/10 9.0
Value9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Porton de San Joaquin
Portón de San Joaquín Hotel, located in Medellín, is a city hotel located in the Laureles-Estadio area, with all kinds of services and strategic location of 3 minutes to Plaza Mayor and very close to shopping centers, financial zones, universities, and others.
130 rooms, with free WiFi and Cayena Restaurant, international cuisine with free room service. 3 meeting rooms with full services.
Portón de San Joaquín is a hotel for executive clients in Medellín, located just 10 minutes from the Olaya Herrera Airport and 40 minutes from the José María Córdova International Airport.
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With a stay at Hotel El Portón de San Joaquín in Medellín (Laureles), you'll be within a 5-minute drive of Unicentro Shopping Center and Plaza Cisneros. This hotel is 1.5 mi (2.3 km) from San Antonio Park and 1.6 mi (2.6 km) from Plaza Mayor Convention Center.
Make yourself at home in one of the 130 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
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You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in is available.
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Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and window guards
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Minimal age
18
-
Optional fees
- Crib (infant bed) fee: COP 40000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Universidad Pontificia Bolivariana
0.6 km / 0.4 mi
First Laureles Park
0.7 km / 0.5 mi
Unicentro Shopping Center
0.8 km / 0.5 mi
Parques del Río Medellín
1.1 km / 0.7 mi
Second Laureles Park
1.2 km / 0.8 mi
Jose Gutierrez Gomez Medellin Metropolitan Theatre
1.4 km / 0.8 mi
Atanasio Giradot Stadium
1.4 km / 0.9 mi
Empresas Públicas de Medellín
1.5 km / 0.9 mi
Plaza Mayor Convention Center
1.5 km / 0.9 mi
Medellin's Metropolitan Theater
1.5 km / 0.9 mi
Obelisco Shopping Center
1.5 km / 0.9 mi
Barefoot's Park
1.6 km / 1 mi
Velodrome Martin E. Cochise
1.6 km / 1 mi
Belén Sports Complex
1.7 km / 1 mi
Belén Andrés Escobar Sports Complex
1.8 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2017
- Total number of rooms: 132
- Number of floors (main building): 10
- Single rooms: 21
- Twin rooms: 7
- Double rooms: 32
- Junior suites: 1
- Suites: 3
- Triple rooms: 6
- Quadruple rooms: 1
- Superior rooms: 49
- hotel
Show 35 more facilities & services
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Cloakroom
- Lift access
- Luggage room
- Clothes dryer
- Bar
- Non-smoking area
- Conference room
- Meeting room: 3
- Projector
- Business centre
- Sauna
- Steam bath
- Turkish bath (hamam)
- Solarium
- LGTBIQ friendly
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPorton de San Joaquin
DOUBLE SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Porton de San Joaquin
100
reviews shown
Ryan
Nice cheap hotel to stay
Christopher
Excellent stay! Hotel was super clean, staff was very friendly. Close proximity to la 70 and neighborhood felt very safe. Beautiful church right across the street. Definitely will be back!
Stephen
The room was spartan, only one outlet under the night stand, water pressure and hot water were good, room was clean and quiet, bed comfy but the only light switch is the main one at the door when you come in, no light on night stand
Hernan
Nice
Ricardo
Close to shoping and restaurants. Good service
Jose
Very good
Prakash
Very good service from attentive staff, parked my car for me at night, bar open 24 hrs for drinks and snacks, close to nightlife and restaurants, and in a very quiet and safe zone.
Hande
İlk gece sabaha kadar süren inşaat gürültüsü, ütü olanağının bir otele yakışmayacak şekilde olması ve konumun ulaşım seçeneklerinin taksi ile sınırlı olması dışında; özellikle temizliği, personelin yardımseverliği, çözüm odaklı olması ve güzel kahvaltı seçenekleri ile buradaki konaklamamdan memnun kaldım.
Alexander
Great affordable hotel and centrally located in Laureles.
Sylvain
Wonderful stay
Well located, clean and very friendly staff. The price of the room is well worth the stay. I highly recommend this place
Alexander
Affordable with great value
This hotel is the place to stay in Laureles. It is affordable with great value. The staff is very helpful with professionalism. Great location with easy access to all the nice restaurants and fun places in the city. The facility is always clean and well kept. Breakfast is decent.
alpay
Super clean room
Friendly staff & super clean room & secured facility & good breakfast &
John
Had a nice weeklong stay here. Room had nice view and was very clean. Even though it faced the street I slept well and I'm a very light sleeper. Comfortable full size bed (my room) and mini fridge. 2 minute walk to supermarket and several cafes. Only minor thing was the occasional elevator noise. Fantastic stay!
omy
Todo muy bien excelente servicio
Grace
The best location in the city. Excellent service and beautiful hotel!
Alexander
Using this property back after a couple of years back. Safe neighborhood lots of typical food property condition is good
JANE
Great location, lots of restaurant choices close by. All the staff were awesome, so kind and professional. One criticism, very few power outlets for charging in the room
Anne
My stay at this property exceeded my expectations. Every interaction I had with the staff was met with a \"can do\" attitude. For example, I was unable to go on a tour to Lake Guatape due to
the taxi driver not finding the tour bus. When I returned to the hotel and shared what had occurred, they immediately booked a similar tour (with hotel pick up) based on my availability. That's outstanding service for a guest to receive and one of the many reasons why I will be returning.
I found the hotel to be located in a quiet area of Laureles within a short walk to an area with nightlife activities for those who are interested. A grocery store is right around the corner. A reasonable amount of restaurants are within walking distance or a short taxi ride which is very inexpensive.
I stayed for a week and went on amazing adventures every day......some on tours and some solo. As woman traveling alone, I never felt
uncomfortable or unsafe.
So, I highly recommend staying here.
It's a great hotel AND location for springboarding off on adventures of your choosing.
the taxi driver not finding the tour bus. When I returned to the hotel and shared what had occurred, they immediately booked a similar tour (with hotel pick up) based on my availability. That's outstanding service for a guest to receive and one of the many reasons why I will be returning.
I found the hotel to be located in a quiet area of Laureles within a short walk to an area with nightlife activities for those who are interested. A grocery store is right around the corner. A reasonable amount of restaurants are within walking distance or a short taxi ride which is very inexpensive.
I stayed for a week and went on amazing adventures every day......some on tours and some solo. As woman traveling alone, I never felt
uncomfortable or unsafe.
So, I highly recommend staying here.
It's a great hotel AND location for springboarding off on adventures of your choosing.
Christopher
The staff was very friendly and accommodating. They went above and beyond to ensure that my stay was excellent. The communication between the staff and myself ensured that my trip went well. The facility is centrally located within walking distance to nearby restaurants, shops and stores. The room cleanliness and accommodations went above my expectations for the price. I would definitely recommend staying here, and intend to revisit the property on future visits.
Melania
Excelente servicio, gente muy amable.
Lorraine
The hotel was conveniently located near the metro , restaurants, park . The rooms were always clean . The lobby had a outside front patio which was perfect to have a drink at night . The only negative was the complementary breakfast was the same daily eggs , toast , fruit .
Mario
Stay was amazing. Staff was always available and very accommodating.
Verified traveler
The hotel is clean, central, quiet and very accessible.
luzMontoya
The best hotel, super clean, they all making you feel like home, everyone is super kind and friendly. Definitely the best hotel in medellin, can't wait togo back
colin
Helpful and friendly staff, nice modern rooms
We had a lovely stay here. The front desk staff were really amazing! In our experience, there was always someone there who spoke english which was helpful for us with our broken, limited spanglish. They helped us book a tour and arrange airport transport, give us info on sightseeing around the city. The location is awesome. Close to a bunch of restaurants and bars, transit, and felt safe. Room was modern and clean, and a super comfy bed! I would definitely stay here again!
Robinson
Excellent
Rebecca
Perfect stay in Medellin!
Incredible experience here during my stay in Medellin! I had planned to change hotels to be closer to Spanish classes I was taking in the Poblado neighborhood, but changed back to this hotel. Wonderful, welcoming, helpful peopl, from the front desk to morning breakfast staff. Room very comfortable (great bed and pillows), very clean, AC, fridge. In a quiet, safe neighborhood right across from a church. Grocery and banks up the street. About a 12-min walk from the Estadio metro station. Walk is down a fairly busy street, which is a plus if you arrive alone at night (I was a solo traveler). I can't say enough about how much I enjoyed staying at this friendly and affordable hotel. Not many English-speaking foreigners in this neighborhood, a plus if you are trying to learn Spanish. Great morning buffet breakfast. Thank you to Maria, Natalia, Diego, and everyone at the hotel for such a great stay!
Ulrik
Nice place - and great value for money!
Very friendly staff! Nice breakfast. Clean rooms. Recommendable!
Verified traveler
I think they over charge on extra services,, And I believe they’re not very honest on extra services
Verified traveler
I like the location, the staff went benond their duties to help. It is a good deal for the price
Verified traveler
Excellent service. Amazing staff. Always helpful and accommodating.
Rolf
Try this one in Medellín
Friendly and efficient check-in, drink offered while waiting. Luggage brought to the room. Room was impeccable, well equipped, comfortable bed, good aircon, wifi worked well. Bathroom spacious. Breakfast served at table if late, by chef if early, selection of juices, eggs, bread, cereals, also fruit salad, coffee and various choices of juice offered at table. Better to avoid rooms on 1st/2nd floor due to some noise, some rooms higher up might be exposed to noise from neighbours, city view is a bonus. Location is 10 minutes from the Metro, different restaurants nearby.
Alvaro E
Nice experience in Laureles
I was for two nights, outstanding experience in service and the quality of the facilities. The gym is very basic as well the variety of the breakfast.
altagracia
Fantastic, life music great, very clean, great service
Verified traveler
The staff was not flexible with our requests. The breakfast was okay but could have been better. The room tv even had netflix, we didn't have time to enjoy it though.
Verified traveler
I like the service the rooms and the breakfast is super good
Reza
I really had a great experience. The staff was amazing and the place was very clean.
Verified traveler
Very helpful staff and close to 70th street and good fpod
Verified traveler
This was my second time here and they remembered me and took care of me. There are a lot of choices around the same price but when they provide service and actually look out for you it is an easy decision where to stay again
Felix
Great Location. Clean. Great Service.
This is a great hotel. Gustavo and the entire staff has been very helpful and kind. I will come back here for the great service. Free Breakfast. The internet is fast. The room and entire building is clean and well maintained. The AC worked well and without any noise. It is close to many resturants and stores
Verified traveler
Staff is amazing! My phone died while I was there. The marketing manager and her husband took me to the mall to buy a new phone. One of the staff even offered to let me use their old phone for a few days.
Internet service is fast. An Exito (chain store like Walmart) is close by and the subway is about 5 blocks away. The doormen were really helpful and even helped me count out the proper amount to pay the taxi when I got there. Highly recommend for a decent/convenient location and an amazingly helpful staff.
Internet service is fast. An Exito (chain store like Walmart) is close by and the subway is about 5 blocks away. The doormen were really helpful and even helped me count out the proper amount to pay the taxi when I got there. Highly recommend for a decent/convenient location and an amazingly helpful staff.
Verified traveler
Fantastic customer service. very nice breakfast or brunch, relaxing lobby, in walking distance to so many places.
Verified traveler
Wonderful hotel. Staff is always amazing. They will help you in anyway possible. Great location and great food. Would highly recommend over other hotels even the big brand name hotels are not as accommodating.
Verified traveler
Great hotel with a very good location the only problem that I see is that they only have 3 handicap accessible rooms and they are pricey.
Verified traveler
The hotel itself is lovely and clean, not to mention the wonderful service and people it has. Thanks sooo much Camilo, Felipe, Sneider, Brian, Juan, Monica (who looks after us for breakfast every day) and ALL the other awesome people that I have forgotten the names at the moment. We treasure knowing you ALL, and thanks for making our stay awesome!!!
Rob
Very nice hotel but small enough you get individual attention. The staff is excellent
Rob
Great hotel and staff. Good location and great restaurant. I Would stay again.
Verified traveler
The Best hotel ever,the staff is amazing, it really knows how to make you feel special.
HEPIAR
Very nice hotel! Friendly people. I definitely will stay there again!
Verified traveler
Great location within walking distance of Carrera 70 and lots of restaurants. Clean rooms with super friendly staff and nice breakfast. Air conditioning in rooms.
Alicia
Very nice Hotel, near to downtown Medellin.
Very good experience. Just need table in the room and handle inside the shower. Everything perfect. Honest staff, respectful, friendly.
ALVARO
nice hotel, close to everything excellent location
one of the best hotels in Medellin
best service, best staff and beautiful inside
super clean, excellent wall decorations and marble / tile every where
best service, best staff and beautiful inside
super clean, excellent wall decorations and marble / tile every where
Galen
Great hotel and location.
This hotel was great. My only difficulty was the language barrier. The staff was very friendly and a few spoke English, but no matter who it was they were very patient and using a translator app on my phone helped a lot. The free breakfast every morning was great and if you didn't feel like going down to the restaurant so mornings they would bring it to your room at no extra charge. My favorite by far was Diego, he was extremely friendly and always wanted to help. We talked about my previous day and what I had planned for the day with Diego providing suggestions that helped me a lot. The location was just 2 blocks from a huge food selection. While the restaurant in the hotel was great I also tried many of the 50 plus food places that were so close near by. The location is very quiet and peaceful with a great big beautiful church directly across the street from it. I recommend checking it out just for the beauty of the building if you get a chance. Back to the hotel, the rooms were nice, just a little small but everything is small in Colombia compared to America so that's understandable. The rooms were all interior rooms so no windows to look outdoors but that didn't bother me too much. Overall I loved my stay at this hotel and I would definitely stay there again when I return to Colombia.
Yesenia
I am vegan and the options for breakfast were very limited. However, the hotel staff ensured that my needs were accommodated and I was able to enjoy a vegan breakfast every morning. The hotel staff is amazing!
Verified traveler
Staff was exceptional and very friendly. They were always providing touristic information and room service was fabulous. Location is great and numerous restaurants and nightlife.
Verified traveler
The food from restaurant Cayenne was amazing. The service staff was great. There was construction going on which started in the early mornings and that was unpleasant to hear. I was disappointed with the room as it was very very small and the bathroom had no ventilation which made the room feel damp whenever we showered and used the bathroom. Everything else in the restaurant was quite pleasing. Would go back after construction is finished.
Verified traveler
The Hotel staff was very friendly and accommodating. I would return just because of them. The first room I had was very small and wasn't as pictured in the web page. The room I changed to was nicer and larger, though the beds were very hard and uncomfortable. The items in the mini bar were very inexpensive and convenient.
Paul
Great overall marred by a single event.
Mostly very good, beware however that any visitor to your room requires registration and a fee, even if it’s only for 5 minutes. Something to do with the police I’m told.
My friends turned up and we were straight up asked “what will you do in your room?”
This was highly embarrassing for my friends as it came across as if they were hookers or something. I voiced my complaint and told the manager that they should deal with this in a more softly softly way. It was embarrassing for myself and my poor friends. More tact required.
My friends turned up and we were straight up asked “what will you do in your room?”
This was highly embarrassing for my friends as it came across as if they were hookers or something. I voiced my complaint and told the manager that they should deal with this in a more softly softly way. It was embarrassing for myself and my poor friends. More tact required.
Craig
Best part of Cartagena to stay. Close to the Metro but a very safe and lively area with plenty of restraunts and bars. More of a local area. If you want a Gringo trap then head to El Puablito
Rosalba
Outstanding service, friendly and always willing to serve.
We encounter ants in the room, minibar located next to the bed, noisy air conditioning above room.
We encounter ants in the room, minibar located next to the bed, noisy air conditioning above room.
Monika
Exvellent 7 stars
Extremely nice hotel, renewed. Great and kind personel. Delicoous breaifast. Dinner a la carte wonderful.
Gerry
Loud Construction all day.
This was a very frustrating and aggravation experience for me both during my stay and after. I was booked for a 4 day stay, but left after 2 days.
I arrived and was shown the standard room I booked. It was tiny, dark and depressing. I was then shown a larger room which had a large window - but I had to pay double to get this upgrade. I went for it because the small interior rooms were just that bad. I initially had problems with the wi-fi, but after several complaints ,and several attempts, they fixed that. The next morning came the shock. There was very loud construction going on right next to my more expensive upgraded room. I asked the reception staff, and they indicated it would be all day long. Unfortunately I was sick, and would be in the hotel all day. I asked why they upgraded me at 2x the cost to a room right next door to construction and I just got blank stares.
There were other problems. The breakfast buffet was unappetizing with limited selections and stale food. The basics like instructions on how to make calls on the phone, or program the safe did not exist.
There were so many problems , I emailed and emailed management. Finally I got a response . Ultimately all they could offer was to say move to another hotel. I took their offer at a full refund and moved to another hotel. I received a refund for the upgrade amount /they said they would refund the rest through Hotels.com. The full refund never happened / they never answered my emails about it.
I arrived and was shown the standard room I booked. It was tiny, dark and depressing. I was then shown a larger room which had a large window - but I had to pay double to get this upgrade. I went for it because the small interior rooms were just that bad. I initially had problems with the wi-fi, but after several complaints ,and several attempts, they fixed that. The next morning came the shock. There was very loud construction going on right next to my more expensive upgraded room. I asked the reception staff, and they indicated it would be all day long. Unfortunately I was sick, and would be in the hotel all day. I asked why they upgraded me at 2x the cost to a room right next door to construction and I just got blank stares.
There were other problems. The breakfast buffet was unappetizing with limited selections and stale food. The basics like instructions on how to make calls on the phone, or program the safe did not exist.
There were so many problems , I emailed and emailed management. Finally I got a response . Ultimately all they could offer was to say move to another hotel. I took their offer at a full refund and moved to another hotel. I received a refund for the upgrade amount /they said they would refund the rest through Hotels.com. The full refund never happened / they never answered my emails about it.
margarita
Nice hotel within walking distance from the metro
Minutes from everything, very friendly stuff, clean, nice breakfast.
lfsevillano
Excellent, very recommended
Staff very friendly and ready to assist
Had a very good experience
Had a very good experience
Karina
Exelent service
The service is amazing and the location of the hotel is good.
Verified traveler
The hotel was recommended to me by a friend and I really enjoyed it. The room was clean and the staff was friendly and helpful. The room had very strong air conditioning which was nice.
stephan
would stay again
Beautiful hotel
friendly staff
friendly staff
John
Cheerful, Clean and Good!
I had a late arrival in Medellin (after midnight) and my itinerary was to head out that same morning for another Colombian town. Transfer to the city was easy and from the moment I arrived at El Porton de San Joauquin, I was met as the cab pulled up by a porter. Check in was quick and easy. My room (I booked a double though solo because I like more room) was pretty small, but everything I needed was there and in good order. The most important thing I want to say is this. As a seasoned traveler, one can acquire an extra \"sense\" on management as reflected in the staff and environment. This Hotel is really trying to do the \"old school\" method of keeping standards high and staff happy to work there. The breakfast was good and substantial. All the staff were pleasant, helpful and cheerful. Thus, I give this Hotel 5 stars. :-) Keep it up!
Ben
Noisy
Hotel was good apart from the fact the foyer contains the restaurant. All the noise travels straight up the stairwell from breakfast time onwards. So if having late nights and you want to sleep in, ask for a room on the upper floors, and as far from stairwell as possible.
The room walls must be paper thin as doors closing in the hallway and people walking and talking all comes straight into the room as well.
Room was much smaller than we expected. Not really enough room to put two suitcases beside the bed without having to walk over the top of it.
Staff were very friendly and helpful.
The room walls must be paper thin as doors closing in the hallway and people walking and talking all comes straight into the room as well.
Room was much smaller than we expected. Not really enough room to put two suitcases beside the bed without having to walk over the top of it.
Staff were very friendly and helpful.
Justin
best hotel
It's located across the street from a beautiful church and 2 blocks from a busy street with great food. This is the place to stay at if you want the Colombian experience and not just the tourist colombia. Most of the staff are not fluent in English but all will try to assist you or find a way to assist you
Andres
The best service for an economic cost
The hotel has an excelent ubication, near you can walk in the famous 70 street of Medellin. The recepcionists are very helpful. The single room are small and the only drawback I had was that the air conditioning in my room did not cool well. In general terms the quality is very good with respect to the price.
Terry
Absolutely the BEST Hotel Ive ever stayed at
I have traveled to many places around the world, and Ive never had a staff be so attentive to my concerns and needs.
I dont normally do reviews, but this Hotel needs to be recognized as they are the epitome of Excellence in customer service and set the standard for hotels around the world.
Every Hotel around the world could learn some valuable lessons from \"Hotel El Porton De San Joaquin\"
All the staff are happy to work here, and strive to exceed your every expectation, and literally treated me like family.
Expedia screwed up my reservation by adding and charging 3 extra days to my itinerary. After being there a few days, I didnt even care about expedias flup up because I enjoyed staying there so much that I stayed the extra 3 days even after locating a place to live in Medellin Colombia. I still go by there since Im located fairly close just to visit the owner and staff, and they still treat me as if Im a guest.
I love these people.
Its so hard for me to rate them a 5, because theyre a very strong 10+
I dont normally do reviews, but this Hotel needs to be recognized as they are the epitome of Excellence in customer service and set the standard for hotels around the world.
Every Hotel around the world could learn some valuable lessons from \"Hotel El Porton De San Joaquin\"
All the staff are happy to work here, and strive to exceed your every expectation, and literally treated me like family.
Expedia screwed up my reservation by adding and charging 3 extra days to my itinerary. After being there a few days, I didnt even care about expedias flup up because I enjoyed staying there so much that I stayed the extra 3 days even after locating a place to live in Medellin Colombia. I still go by there since Im located fairly close just to visit the owner and staff, and they still treat me as if Im a guest.
I love these people.
Its so hard for me to rate them a 5, because theyre a very strong 10+
rosa
Great clean breakfast is good and included.
Great customer service nice location free wifi breakfast was delicious
Marshall
Extremely friendly staff.
Had a good time. Clean rooms, friendly staff that are always willing to have a conversation. Good in house cooking and room service. They always seemed to want to help. Would definitely stay there again. The place is also located 2 blocks from a bunch of bars and restaurants and is really close to public transportation. If you prefer, they can get you a cab in under 2 minutes.
Alvaro
NOISY under construction hotel
Very nice hotel, the room site IS a kind of small but \"enough\".
The staff service IS OUstanding.
The huge problem Was that they were doing some improvements and they started every day at 7am (but sundays). At least 5 clients complained. Nothing happened!
The staff service IS OUstanding.
The huge problem Was that they were doing some improvements and they started every day at 7am (but sundays). At least 5 clients complained. Nothing happened!
Mr. George
Great bang for your buck
Very nice small hotel with excellent service. Located in a nice part of city too with easy access to many of Medellin's points of interest. This is also great area of the city with lot's of restaurants and things. This location is also very flat and it makes walking around easier, because many parts of Medellin have lots of hills.
Breakfast was included with my stay, but I also ate some very good salads their as well.
They also help me setup taxi rides and tours ... that was very helpful.
Breakfast was included with my stay, but I also ate some very good salads their as well.
They also help me setup taxi rides and tours ... that was very helpful.
Albert
Great hotel near carretera 70.
The staff was extremely accominating. They were available and pleasant to deal with. The breakfast that was included was great. The location was two blocks from carretera 70. An area lined with many clubs and restaurants. Unlike the Parqe Llires area this area is not frequented by tourist but by local Colombians. The room was small but clean and well decorated. I will definitely stay there again next trip to Medellin.
jeffrey
Excellent hotel very close to the \"party district\" but just far enough that is doesn't bother you at 3am. The hotel restaurant is lovely and has fantastic food! You will find at least one person on staff who speaks perfect English at any time of the day. There was one individual who worked the breakfast buffet every morning. His English was not only perfect, he was always smiling, talking, laughing - a real pleasure. The rooms were small, but that is expected in Colombia. Very happy here and will I will be back!
Pierre
Not enough space to write how great this place is!
We stayed at \"El Porton de San Joaquin\" for a total of seven days which is more than enough to tell when a hotel is good or bad. Thankfully this experience was on the good side of stays. We are the pickiest travels and we selected this property do to the recommendation of the reviewers on different travel sites. When we arrived at the property (Around Noon) the staff where apologetic they didn’t have a room ready even thou check in is at 3pm yet they managed to get a room ready for us around 130pm. When we arrived to our room we found it to be small yet well distributed, fairly similar to the European standard rooms. The cleanliness of the rooms surpassed most 4 star hotels and was at par with some of the best 5 star hotels we have stayed in.
The beds are quite comfortable and the showers provide as much comfort as you can expect on a room of the size we were in. Did I mention how clean they are and how great room service is in this hotel.
The hotel sauna is in the main tower where you find a combination of a Sauna and Turkish baths that will stun you when you realize you are in a fairly accessible in price hotel.
One of the things my wife and I loved the most about this facility is how environmentally aware they are, and the different systems they have in the property to save energy, water and recycling throughout the hotel.
Paula in reception help us book our tours to the inner side of the country and their help with the tours was invaluable.
The beds are quite comfortable and the showers provide as much comfort as you can expect on a room of the size we were in. Did I mention how clean they are and how great room service is in this hotel.
The hotel sauna is in the main tower where you find a combination of a Sauna and Turkish baths that will stun you when you realize you are in a fairly accessible in price hotel.
One of the things my wife and I loved the most about this facility is how environmentally aware they are, and the different systems they have in the property to save energy, water and recycling throughout the hotel.
Paula in reception help us book our tours to the inner side of the country and their help with the tours was invaluable.
Rolando
Great overall, excellent value for what you pay
Very clean hotel, and courteous, informative, friendly and service-oriented personnel including those at the front desk, in restaurant, and bellboys. There were three of us and so we stayed in a room with three double beds; it was not terribly spacious but we did not feel confined either. We had lunch at the hotel twice, and the food was tasty, well-presented and relatively inexpensive. There is cold bottled water and hot tea and coffee in the lobby 24/7. You can change the amount of dollars you will need at the front desk each day.
Luis
Awesome little hotel for the price!
This is a great little hotel! The staff was super friendly and accommodating! The rooms were very clean and comfortable. My original room was very small and they upgraded me to a bigger room at no extra cost. The design of the workout and sauna areas are a bit awkward, but functional. Hey serve a good solid breakfast. The area is very nice. A bit far away from Parque Lleras, so if that's your main focus you may want to pick a place closer to there just because traffic can be very congested at times. For the price you cannot beat this hotel compared to other swankier hotels at double triple and quadruple the price! Upon returning to Medellin I will be staying at this hotel! I give five stars to the staff for their professionalism and attention!
Matt
Well run, great staff throughout
This is definitely the place to stay in this area- they pay attention to all the details. Every staff member is very well trained. Everone is very friendly and helpful.
Carlos
Nice hotel near to amenities and tourist places!
This is a nice hotel, with all sort of amenities for guests. It has everything you may need to enjoy a stay in Medellin; near to many touristic places and with a staff prepared to help you and guide you through enjoying the city.
Verified traveler
Awful experience with staff
Awful experience. The staff would not allow me to enter the hotel without a passport as if my room was an airplane. My license would not suffice and they forced me to pay for cab rides back to my friends house to get my passport. Moreover they forced me to pay extra because my girlfriend was with me. Ridiculous!
Carl
excelente excellent WOW
room was luxurious. bed super comfortable. workers very friendly. location excellent. super affordable. good buffet breakfast.
Verified traveler
Good location, excellent staff
The staff were truly outstanding -- incredibly helpful and friendly. Very good location close to \"la 70\" which has some good restaurants and bars, but the hotel is in a quite part of town. Close to the Estadio metro stop.
Douglas
Great Hotel, Fabulous Staff
I arrived at 2am never do that again. The staff was welcoming and easy check in.
valerieyr88
Nice hotel but not roomy
Location was excellent. Close to the Main Street where the action is and quiet neighborhood at night. Staff was incredibly accommodating. Only bad things I can say is that the rooms are small and not roomy. The noise level in the hallways were high. You can practically hear anything that goes on in the hallway from your room. The free breakfast buffet was excellent. Full breakfast, I got full with just the first serving.
Giovanni Andino
Awesome Trip to Medellín
Well located hotel. Staff were extremely helpful. Ate at the hotel restaurant one day, had and overall good experience. Food quality was good. Very close (walking distance) to Av. #70 and Nutibara - near bars, a couple casinos, and fantastic restaurants. Must try Pomod'oro, la Pastizzeria, and Olivia.
Riki
vacation with friends
The stay was very good. The staff was very very friendly . The location was good.
A happy guy!!!
Easy access to 70 street...
everything qas perfect but the hotel have a policy: if someone come to visit you for more than 1 hour you have to pay extra money... is ridiculous, no body can stay for more than 1 hr cause they will ask you to pay extra... everything else just perfect!!!!
Verified traveler
Great service, cozy room, convenient location.
Loved our three night stay. Even though it is quite big with over 70 rooms, you get the feeling of a small, cozy, well run hotel. The room was very clean, the American style included breakfast was plentiful, but what really makes this hotel stand out is the service. Everyone of the staff was extremely friendly and helpful. Diana and Kelly helped us extend our reservation from one night to three at the last minute and they gave us great tips on sightseeing activities. Juan Bernardo speaks good English and was very helpful as well. The hotel is in a residential area so it's nice and quiet at night, but 2 blocks away from a hopping street (#70) with lots of choices for restaurants and bars. The Estadio metro station is about a 10 minute walk away. Felt very safe walking around the neighborhood at night. Will definitely stay here again when we return to Medellin.
ramon
4 nights stay and will definitely be back!
Great hotel, within walking distance to the metro and \"la 70\" a lively street with lots of restaurant and bars. Staff is great and always willing to help with any request, our room was always immaculate by the time that we got back to our room. Would recommend this hotel to anyone! Trust me you would love this boutique hotel.
Mrs. Siegel
No hot water for shower one day. Barely water pressure and not warm enough for shower another day.
Verified traveler
Good hotel, central location.
I liked the hotel very much. The staff was very helpful (there was a legion of people ready to help at any time). The location of the hotel was alright. I wanted to be close to the subway, and I was, just a 15 minutes walk, in a very save area of the city, near a very lively street with lots of restaurants and bars so it was save to walk late at night. I have a situation with my room, and after two days I requested to be moved to another room. I have to insist on getting to another room, but that was alright. My new room didn't have ventilation, just the air conditioning, so it got very stuffy, and I have to keep the door open often to get some clean air in the room.
Elizabeth
Great Stay!
This hotel was immaculate. The staff was friendly and efficient. There was a grocery store around the corner and the metro was only a few blocks away. They had a great breakfast included everyday. My only complaint was that the bathroom was tiny and hard to maneuver in. Otherwise I was extremely satisfied. For the price you could not find better accommodations.
CURT
excellent value for the money
This way my second stay, and the quality of service was the same. for the price you pay, you get 4 or 5 star service.
Verified traveler
excellent value for the money.
I have stayed in hotels for over 15 years on a continual basis, and this was, by fay one of the best. From the valet opening the door of the taxi, to the prompt response to requests; I was totally floored.
Will stay there my next visit to Medellin
Will stay there my next visit to Medellin
Valeria
Lovely staff
We booked this hotel for my parents in law, coming to stay in Medellin for a week - they LOVED it. The loved the fact that the staff was attentive and took extra care of them (bringing coffee or an ashtray to the patio as soon as they saw them coming in, for example). The hotel is basic but newly decorated, nice facilities in common areas (like a few PCs always available for guests); it all looks really nice, extra clean and with trendy details and objects. The room was a bit too small but it is a great value-for-money alternative.
Verified traveler
I love this hotel
Love the hotel and the staff, the location is great 2 block from big fan, clubs, restaurants and more
Location & surroundings
Porton de San Joaquin
Calle 42 #68A - 32, Medellin, Colombia
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Porton de San Joaquin
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