Name: Ly New York Hotel
Address: 15 61 127th St, College Point, US

10/10

Exceptional

03 Aug 2026

Jie

We booked this hotel a couple hours before checking in due to canceled flights. We only stayed at the hotel about 15 hours overnight so didn't utilize much of its amenities. The front desk staff is helpful, the little restaurant by the lobby is nice. Wish it would provide a simple breakfast.

6/10

Pleasant

02 Aug 2026

David

It wasn’t in the best area of town and the building itself looked a little bit old. The room had a bathroom that was basically made of opaque glass walls. There was no privacy and you could basically see a person using the bathroom from the bedroom. The main receptionist did help me and answer all my questions. It was more just a problem with the physical building. The parking was also extremely limited, and we just barely found a spot, no security.

10/10

Exceptional

02 Aug 2026

Tracey

Accommodations were very comfortable - dealt with outside noise but that’s typical for NY.

10/10

Exceptional

02 Aug 2026

Nikita

Nice hotel - good location

10/10

Exceptional

02 Aug 2026

Arian

Best service staff is friendly and helpful.

10/10

Exceptional

02 Aug 2026

Francismar

Nice hotel 10/10, muy limpio y ordenado

10/10

Exceptional

01 Aug 2026

Katrina

Very nice hotel, very clean. Sketchy neighborhood. No full size mirrors or microwave. Bathroom very small where the toilet & shower is. Overall I enjoyed it

10/10

Exceptional

01 Aug 2026

Federico

Great

2/10

Poor

31 Jul 2026

Giuliano

The entire hotel smells like fabuloso(cleaner)

6/10

Pleasant

30 Jul 2026

David

3/5 stars — Convenient, but don’t expect the brochure

We booked this hotel mainly for its proximity to LaGuardia, and on that front, it delivers — you can’t beat the location if you’ve got an early flight or a late landing. Having food on-site was a nice bonus going in.

That said, a few things kept this from being a great stay rather than just a convenient one:

    •    The food: On-site dining sounds fancier in the description than it actually is. In practice, it’s fast-food-ish — fine in a pinch, but don’t go in expecting a “phenomenal restaurant” like the marketing suggests.
    •    The gym: Poorly ventilated, and BYO-everything — no wipes, no towels, no water available. Equipment-wise it’s serviceable (a couple of treadmills, some free weights, and a couple of decent pulley machines), just don’t expect any amenities to go with it.
    •    WiFi: Spotty throughout the hotel, and completely absent in the gym, so if you’re hoping to stream your Peloton class, bring your own hotspot.
    •    Bathroom: The mirror has a stylish light-up border, but there’s no actual usable lighting if you need to shave or get ready — form over function here.
    •    Shower curtain: Overdue for a replacement.

Overall: great if you just need a bed near the airport, but the amenities don’t live up to the pitch. Not a lot in the neighborhood (very industrial), but a there is a really great Greek Kitchen nearby, and a 7-11.

2/10

Poor

30 Jul 2026

Ketan

My father recently stayed at this hotel and had a very disappointing experience. He found cockroaches in his room and had to be moved to another room. While we appreciate that they relocated him, the cleanliness of the property and the use of pest control spray made him feel unsafe, and he became sick during his stay.

What was most upsetting was how the situation was handled. The staff took no responsibility, offered no compensation, and dismissed the issue as though finding cockroaches and becoming ill were normal inconveniences. When my father asked to speak with a manager, his request was ignored, and no one took the time to address his concerns.

This level of customer service is unacceptable. Guests should not have to change rooms because of a pest infestation or have their concerns brushed aside. Management and staff need to take responsibility for maintaining a clean, safe environment and treating guests with respect.

I would appreciate a response from hotel management explaining how they plan to address my father’s experience, including the unsanitary conditions, his illness, and the lack of accountability shown by the staff.

10/10

Exceptional

29 Jul 2026

Kimberly

Very clean rooms with updated fixtures! The staff was extremely nice and helpful. Plus there was a really yummy restaurant in the lobby!

10/10

Exceptional

28 Jul 2026

Ray

Everything was great, we did have a leak the last night but the staff was very helpful and switched rooms for us.

10/10

Exceptional

28 Jul 2026

Gary

Room was clean and nicely set up
There’s a parking lot that’s shared with the large laundry facility so cars are constantly coming and going
The staff is very friendly and helpful

10/10

Exceptional

28 Jul 2026

Davin

The place was very clean and tidy

10/10

Exceptional

27 Jul 2026

Jie

The room was very clean, quiet, and comfortable. I especially liked the shower—the floor was well designed and felt safe and clean. Everything made for a pleasant stay. I would definitely stay here again the next time I’m in the area. Highly recommended!

10/10

Exceptional

27 Jul 2026

Khanh

I had a pleasant stay at Ly New York Hotel. The location was convenient, making it easy to get around and explore the city. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay.

The hotel offered good value for the price, especially if you're looking for a simple, comfortable place to stay while visiting New York. While the amenities were fairly basic, everything I needed was available, and the overall experience was positive.

If you're planning to stay here, I'd recommend requesting a room away from the street if you're a light sleeper, as city noise can be noticeable. Overall, I would consider staying here again and would recommend it to travelers looking for an affordable and convenient hotel.

8/10

Excellent

26 Jul 2026

Gregory

The laundry is a great & needed amenity. They should anticipate front desk help in a more thoughtful and accommodating way. Maybe staff up quickly when knowledge of flight anomalies are broadly forecasts, anticipated or happening. I, and other patrons waiting over an hour to get rooms assigned because they were cleaning, and no extras were available to help the front desk expedite room assignments. There were notably broadcasts problems with flight delays and cancellations all over the media.

10/10

Exceptional

25 Jul 2026

Navjot

Very nice maintenance good staff very clean

10/10

Exceptional

24 Jul 2026

Kourtney

Paula was amazing!

Partner

4/10

Poor

24 Jul 2026

Ramon

No tv for 3 days

4/10

Poor

23 Jul 2026

Tyler

Trying too hard to be techy with their rooms and amenities. Things didn't work. Staff not super helpful or friendly. Lobby had no A/C and smelled of super strong, cheap cleaning chemicals which caused a headache and nausea for me. In contrast, room was FREEZING cold (thermostat set to 60 when I got in there). Tile floor makes things super chilly, even when dialing it up. Lighting was terrible in room. Two can lights above window (low lumens) and then just a light in the entry area that was super blue light, like an operating room.
There were three different lights that couldn't be disabled in the room that kept me up all night: mirror LED display, flashing smoke detector light, and a light by the door. And the curtains were not true blackout curtains so exterior light came in.
Photos make this place look like a palace, and the $530/night charge would give you that impression. Instead, it's in a sketchy part of town with a cheap laundromat attached.
Weird Koi pond thing going on with an unfinished gym area. Just a super strange experience.

The shower was super nice. I'll give them that, and really only that.

8/10

Excellent

23 Jul 2026

Dennis

Clean

10/10

Exceptional

22 Jul 2026

thomas

Excellent!.

Partner

10/10

Exceptional

22 Jul 2026

Heidy

Excellent value for the money.

We were genuinely surprised by how nice this hotel was for the price. The room was spacious, clean, comfortable, and very well equipped. It had everything we needed and much more than we expected at this price point. It offered an impressive level of comfort and was one of the best values of our trip.

The only downside was the location. The surrounding neighborhood felt sketchy and didn’t seem particularly safe, especially after dark. We didn’t experience any problems, but I would recommend arriving during daylight if possible and not leaving anything of value visible in your car.

If you’re looking for a comfortable room at a great price and don’t mind the location, this hotel is an excellent choice

10/10

Exceptional

21 Jul 2026

Aston

Very clean, and the parking was extremely convenient.

Self

10/10

Exceptional

21 Jul 2026

Marsha

.

10/10

Exceptional

21 Jul 2026

Jessica

Aseo limpieza

Family_with_children

8/10

Excellent

20 Jul 2026

Patrick

Very clean modern rooms nice staff as well.

Self

2/10

Poor

20 Jul 2026

Jesika

I am writing here because I was unable to be connected to a manager. I have a horrible stay at this hotel. My reservation was for Saturday July 18th. We arrived after 3pm the check in time. We had to wait over an hour only to go upstairs to a dirty room. Stains on the bed and actual dried stains in the window seal and night stand. The room has not been cleaned. We waiting another 5 hours for a new room and it was still not a clean room. I was advised the house keepers called out sick! I literally used the room to store my luggage because there was no way I could sleep there. To my surprise I was charged and additions $75 for a “late check out” after not being able to “check in until 8:30pm ! Ruined my entire day and we were in town for one night for an event. The photos on the website are deceiving ! There is nothing luxury about this hotel!

6/10

Pleasant

19 Jul 2026

Alliyah

When booking this hotel understand this is far from Times Square. It is off to the side so if you don’t pay attention you will miss it. I would have given it 4 stars but I did a 3 night stay. I asked them repeatedly to clean my room. I even left the light on for it to be cleaned but nobody ever came. Shower heads and shower in general could be cleaned more. I even asked the house keeper directly and she said to tell the front desk but again no one ever came. Only book if you are here for a in an out trip.

Partner

10/10

Exceptional

18 Jul 2026

Aslam

Definitely much nicer than I expected and a great value for money in its area. I only have the amenities a three star because the gym wasn’t too well equipped but overall the whole package was worth it and worth the stay if you’re hesitant.

Partner

6/10

Pleasant

18 Jul 2026

Shanti

Nicely priced and clean spot for the night.

Family_with_children

8/10

Excellent

18 Jul 2026

Sue

Clean room, with plenty of convenient parking.

Partner

8/10

Excellent

18 Jul 2026

Michael

The Asian Karaoke is up and coming and it's a smoke free establishment according to Expedia, excellent laundromat adding building,

Self

10/10

Exceptional

17 Jul 2026

Ashawnti

Overall I had a great stay at the property everything was clean and organized. I accidentally left my soap and had to use the hotel soap for a night, rough soap would not recommend using the soap. Everything else was great nice cheap and affordable

Partner

8/10

Excellent

17 Jul 2026

Manesha

I like this hotel because it’s in between the boroughs. Staff is friendly and the rooms are clean. I have stayed here almost every time I came to New York.

Family_with_children

4/10

Poor

16 Jul 2026

Thomas

When I arrived to the hotel, there were people hanging out in the parking lot. They were patronizing the adjoining laundromat.

The main issue I had was an employee was sleep in my room when I attempted to enter.

Needless to say I was not pleased. I requested another room.

Family

10/10

Exceptional

16 Jul 2026

Hao

The bathroom is very tiny, but 3-bed room is in very good condition

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Debra

No airport shuttle

Friends

10/10

Exceptional

14 Jul 2026

Diocelina

Nuestra estancia siempre ha sido muy placentera. Es mi tercera vez en el hotel y siempre lo recomiendo. Me encanta la comodidad de tener el parqueadero incluido.

Family

10/10

Exceptional

13 Jul 2026

MARIA VANESSA

We are overall satisfied. Nice place to stay that will not rip off your bank!

Family

10/10

Exceptional

13 Jul 2026

Darshan

It was a very good hotel for the given price

Partner

6/10

Pleasant

13 Jul 2026

Marykathryn

Soooooo many bugs in my room. Killed atleast 8 of them

Self

10/10

Exceptional

13 Jul 2026

Preeti

The staff was super friendly and welcoming. Rooms was very clean. And the price was a cherry on top. Highly recommend this hotel to everyone visiting New York. Trust me you won’t be disappointed. :)

Partner

10/10

Exceptional

12 Jul 2026

Ana

Clean , safe area and friendly staff !!

10/10

Exceptional

12 Jul 2026

Tamarra

I absolutely love the room and the view of tge city from my room. Its a easy ride rom Penn station and also a short ride to the airports

8/10

Excellent

12 Jul 2026

Autumn

the hotel was great , the only downside was the location of the hotel and that my room had a lot of flies and dead flies which was very uncomfortable . the location of the hotel is in a random run down area . other than that the staff was great and very helpful and the room i booked was very modern and up to date .

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Ioannis

It was clean , great help from people there and close to La guardia

Self

10/10

Exceptional

12 Jul 2026

Gloria

It’s a hidden hotel. We enjoyed our stay. Very clean and nice, close to the bus station transportation, convenient stores, restaurants and shopping stores. Feels like home in the neighborhood. Staff was welcoming. Big laundromat connection, very clean and well maintained. Up to date washers and dryers. Love the rooms it’s comfortable, big screen TV, u have a card slot that u put the room key card in that controls the energy saving for the lights in the room and service lights on the outside of room which let house service no whether u need ur room cleaned, do not disturb and a doorbell. It has a refrigerator but no microwave. Love the lobby area, nice sitting and dining area next to restaurant. On the other side u have a goldfish pond and a weight room.
I was on the second floor across from the elevator which was not a comfortable spot for me at all it was a little bit to much noise from the traffic of people going and coming in and out of the elevator with laundry carts and the house keeping cleaning carts as well and talking through out my stay. Being directly across from elevators is strictly for those who really need to be. Also u can hear the shower or running sink water from other rooms. Other than those things, I loved my stay there. I will return.

Family_with_children

10/10

Exceptional

11 Jul 2026

Abel

Excelente

10/10

Exceptional

11 Jul 2026

Zunxu

Good

10/10

Exceptional

11 Jul 2026

Lovensky

Great hotel hidden gem!

10/10

Exceptional

09 Jul 2026

Harsh

👌

Friends

4/10

Poor

09 Jul 2026

Rhianna Elizabeth

The room itself was clean. The hallways and surrounding areas were dirty. It is in a hard-to-find location but fairly close to LGA and opposite of rush hour traffic.

Family

10/10

Exceptional

08 Jul 2026

Michael

Some people smoke too close to entrances and others get second hand embarrassment

Self

2/10

Poor

08 Jul 2026

Denisa

Nothing

Partner

10/10

Exceptional

07 Jul 2026

Antelina

Better than I expected, the staff was wonderful!

Friends

8/10

Excellent

07 Jul 2026

Lindsey

Had to stay here overnight due to a cancelled flight. The stay was great the only downside was that it was pretty noisy outside throughout the night. Besides that everything was good. Comfiest hotel bed I’ve ever slept in

Self

4/10

Poor

07 Jul 2026

Mahbubul

AC did not work properly. Tried to call front desk using both personal and room phone, no one answered. Spoke to front desk twice about AC issue and both time the staff did not really know who to contact and just kept saying 'oh no, let me look into it'.

Family_with_children

8/10

Excellent

05 Jul 2026

Wanda

Stayed for one night. Nice and modern. The area in the lobby with ice machine felt very communal. Make up remover wipes in the bathroom came in clutch, so you're not getting it on the pillows! Too many towels in the hallways- could've been the guests tossing them there, or shorthanded house keeping. Overall, would stay there again.

Friends

10/10

Exceptional

05 Jul 2026

corlina

Great stay

6/10

Pleasant

04 Jul 2026

Bryant

Parking lot was packed room AC didn't work properly but a very clean nice environment besides everywhere being hot

8/10

Excellent

02 Jul 2026

Richard

I enjoyed my stay at the TY hotel in College Point, Queens, New York City. The security was great, it was very quiet, and the staff was helpful. I would certainly recommend my family and friends when in New York to stay at the hotel.

Family

10/10

Exceptional

01 Jul 2026

Orlando

Very good hotel for the price. Very kind staff and clean/modern property.

Family

10/10

Exceptional

01 Jul 2026

Mark

Nice, modern centrally located, and free parking!

Family_with_children

8/10

Excellent

30 Jun 2026

Shakira

Check in was quick, man at the front desk was very pleasant and helpful. Room was very clean and well maintained. there was ample parking. Close to a shopping center with a Home Goods store :)

Self

4/10

Poor

27 Jun 2026

Anthony

On the first day I found the toilet seat was unsecured on one side. I immediately informed the desk clerk who said he was sending someone to fix it. No one came, even after I requested service the following days! I had NO ROOM SERVICE MY ENTIRE 6 DAY STAY!! Your site advertised a restaurant in the lobby. Upon check in the clerk stated it was closed; would possibly open the next day?? Never opened!! Overall very poor experience!

Self

10/10

Exceptional

26 Jun 2026

Michele

I recently stayed over night and I was pleasantly surprised. The room was very clean, roomy and supplied with tooth brushes and shampoo conditioner and body wash. The shower was amazing, a rain shower with great water pressure. They have a private parking lot which gets full but never had an issue with parking. I felt safe and I need a place that I can feel safe that my son will be staying at when he visits ny regularly.
I will definitely be back as well. The staff was all very friendly and helpful.

Family

10/10

Exceptional

26 Jun 2026

Abraham

Friendly staff

Self

10/10

Exceptional

25 Jun 2026

Kamaal

Free parking is always a plus in nyc most places $40 a night just for parking. Next to the The Expressway, clean environment, clean Hotel it’s quiet.

Self

10/10

Exceptional

25 Jun 2026

Kamaal

They have free parking with is plus being in nyc. Laundromat is next just feet away from the lobby entrance.

Self

10/10

Exceptional

25 Jun 2026

Justin

Great place loved it.

6/10

Pleasant

24 Jun 2026

Patrick

Cheap hotel but restaurant was closed, sink backed up. Not great but at least the cost was cheap.

Partner

10/10

Exceptional

24 Jun 2026

Tamiko

This property was clean, modernized & staff super friendly. I was very impressed given the area. It’s a lil off the beaten path but worth it if you’re needing a place close to the airport. They have parking as well. Bed comfortable, shower amazing. Only drawback was no iron or steamer. Towel warmer was a great touch

Self

6/10

Pleasant

24 Jun 2026

Brooke

The pictures definitely make it look more luxurious than it is. The room has a slot to put your key card in to turn on the power which is something that I’ve never seen before but I think it’s a cool feature and it’s energy efficient. The towel warmer didn’t work and neither did the hair dryer. The water pressure was amazing but I didn’t love how the bathroom wasn’t very separate from the actually living space. The sink was also clogged. My biggest problem was that our room wasn’t cleaned even once during our 4 night stay. There’s a button to turn on and off inside of the room that lights up on the outside of the room for “Do Not Disturb” and “Clean Room”. Maybe it was wrong to assume that these buttons would actually signal for our room to be cleaned but then what is the purpose of having them? We had to call to ask for our room to be cleaned and they told us that “the lights don’t work” even though we could clearly see them lit up. We also never got clean towels until we called about our room being cleaned and even then we only got one big towel, one medium size, and one wash cloth, and there was 2 of us staying in the room. They never ended up cleaning our room either. There’s no water or ice machine. They put ice in a big cooler with a metal scoop sitting in the ice which is very unhygienic and the ice was also almost completely melted. I would say considering how cheap it was, I would stay here again but it’s definitely not somewhere I’d stay unless I was on a budget.

Friends

6/10

Pleasant

23 Jun 2026

Ann

The rooms pictured online look way bigger than the real rooms, very small and right on top each other.

Family

4/10

Poor

23 Jun 2026

A K M

Not as seen in pics!

Partner

8/10

Excellent

21 Jun 2026

Nicole

Hotel staff and location was very good
They were doing some remodeling work so the restaurant was not open which would of been convenient for us and it would of been nice to have some outdoor seating area for smokers or just somewhere to enjoy the nice weather

Friends

10/10

Exceptional

19 Jun 2026

karelys

Amazing. I will definitely stay there again

Self

8/10

Excellent

19 Jun 2026

vivian

Staff are very accommodating and helps you whatever your questions are.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Elmo

Clean

Partner

10/10

Exceptional

17 Jun 2026

Victor

Parking was ok but need sign to tell where’s it

Self

8/10

Excellent

16 Jun 2026

Erik

Great spot and reasonable priced.

Partner

10/10

Exceptional

15 Jun 2026

Freddy javier

Laundromat was nice

Self

10/10

Exceptional

12 Jun 2026

Matthew

The room was perfectly clean, staff was super helpful and extremely kind. Excellent place to stay

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

FAN

.

6/10

Pleasant

12 Jun 2026

Suzanne

It was just an odd place. I got stuck in NYC when my flight got cancelled. This place was one of the least expensive with decent reviews. It is in an odd part of Queens, but not too far from LGA. It is attached to a laundry mat. The lady was nice at the desk though and I had been up for over 24 hours so I took the room.
The hallway had a bunch of laundry in it, but the room was clean, sheets were nice, good a/c, refrigerator and small but clean bathroom.
It seems to be a Chinese run hotel, the door handle and other things were in Chinese. It really smelled of Chinese food, I thought maybe there was a restaurant below?There was a lot of commotion during the evening with people screaming in Chinese and fighting, someone was watching Chinese TV next door very loudly. My TV didn’t work so my room was quiet. It did settle down though at around 11 and it was quiet the rest of the night.
I don’t know if I would stay again, but overall it wasn’t horrible and I got the sleep I needed.

Self

8/10

Excellent

11 Jun 2026

Vanessa

I really liked the location of the hotel. The staff was friendly. The shower was very nice. The bed was comfortable. I wish there was a full length mirror. I also wish there was somewhere to unpack my stuff & more hanging space. The best part was that it was a 4 min walk to the bus to Main street Flushing & a deli/convenience store
Also only about a 6 min walk to College Park with tons of delicious mom & pop diners/restaurants, discount stores, groceries, market/delis. I would stay here again.
There is a restaurant on the lobby floor, but it was closed for maintenance. I also think there is a dance club on the 1st floor or a ballroom. It was bumping Saturday night, but it did not disturb our sleep.

10/10

Exceptional

11 Jun 2026

Brenda

Great location, decent bathroom, very spacious for a hotel in Queens. LOVED the towel warmer in the bathroom, awesome added touch

Friends

8/10

Excellent

11 Jun 2026

Ronnie

Great hotel for a quick night before a early flight out of Laguardia

Partner

10/10

Exceptional

10 Jun 2026

Alcides Jose Marin

Clean

8/10

Excellent

09 Jun 2026

Patrick

.

Friends

10/10

Exceptional

08 Jun 2026

Angela

Room was wonderful. Nice bed, clean room, excellent shower. Shower products were pleasant. Parking was great!! Would stay here again without hesitation. Having a restaurant and laundromat on property was convenient.

Partner

10/10

Exceptional

07 Jun 2026

Ashley

The room was clean, it def was a vibe.

Friends

8/10

Excellent

07 Jun 2026

Kevin

Good place to stay for early morning flights at LGA

Self

6/10

Pleasant

06 Jun 2026

Gabriela

The rooms were decent, it was just inconvenient that in order to get your room cleaned daily you’d have to let the staff know and even if you left the sign on, your room wouldn’t be cleaned. I let the staff know and my room was not cleaned, so the cleanliness wasn’t all there but it does have a hidden gym, small fish pool area, even massage chairs and a big laundry mat within the hotel which was very convenient. If you’re going to Manhattan though prepare to take about an hour in subway and buses to get there. The staff were friendly though and for the most part helpful. I would wish that you could just get your room cleaned without having to ask them or at least they let you know in advance I was always on the go so letting them know before I left was difficult and calling the hotel can be a hassle as they don’t answer the phones often.

Family_with_children

8/10

Excellent

06 Jun 2026

Antonio

Room was very clean. Staff was friendly. There's not much parking available.

Self

4/10

Poor

04 Jun 2026

Melissa

I was pulled in by what seemed to be the location, beautiful hotel, and rope & slippers. I did not get any of that. check in was a breeze but i did not have the robe in the room and when i went to ask about it they said they ran out. and i went the next day and asked again and was told again they ran out. Never saw slippers. This isn't near anything to do and no public transport is decent in the area. The gym equipment is actually from TEMU. Im not joking I looked it up.

Partner

6/10

Pleasant

03 Jun 2026

Rebecca

No ice, no cups for water or for coffee. No vending machine

Self