Name: SpringHill Suites New York LaGuardia Airport
Address: 112-15 Northern Boulevard, Corona, 11368, US

10/10

Exceptional

08 Aug 2024

Thomas

First impressions, the staff at the main desk were excellent. The property could use little clean up outside
when I booked the hotel, I didn’t know they were gonna charge me $44 to valet my car, but I do recommend the hotel strongly.

Leisure Family

2/10

Poor

19 Jul 2024

Karen

We did not stay since the hotel is no longer in business. It is now a homeless shelter. We had to frantically find another room for the night just a couple hours before our concert. This hotel should be removed from all sites so this doesn’t happen to someone else.

2/10

Poor

18 Jul 2024

Verified traveler

Date night Horror Show

This property needs to be removed. There is no public Access.
It has been secured by the City of NY or Homeland Security as a welcome center for Migrants and Asylum seekers.
Take this property of the system immediately.
No a hotel!

Partner

10/10

Exceptional

29 Jun 2024

Miguel

Staff was nice, helpful, and all for good rate. Would book again if in the area

Leisure Self

2/10

Poor

29 May 2024

sharron

Won't use Hotels.com again

The hotel was closed for renovation and we were moved to a new hotel in an area we didn't want to stay, and we were denied a chance to cancel. I called Marriott and they said Hotels.com was informed of the closure in January but we were not informed until mid-May.

Partner

2/10

Poor

15 May 2024

David

Expedia doesn’t even know the property closed and we had nowhere to stay. Pathetic!!!

Leisure Family

10/10

Exceptional

05 Jul 2023

Carlos

The beds were comfortable and bathroom spacious.

2/10

Poor

09 Jan 2023

Michelle

Expedia never relayed to us that we were \"re-routed\" to another Marriott in the area. So after paying a large Uber cost to get to the hotel we booked, we walked in to find it was converted 6 months ago into an immigration shelter. We had to take another Uber to a different Marriott on the other side of the airport.

Leisure Family

4/10

Poor

08 Oct 2022

Novella C

The property listed above is officially closed.

Leisure Self

4/10

Poor

03 Oct 2022

John

Springfield canceled my reservation and transferred my reservation to FairField Inn and the rate was higher than what was quoted.

Leisure Family

10/10

Exceptional

13 Sep 2022

Jerry

Completely recommend this place

The room was awesome, staff friendly and helpful

Self

8/10

Excellent

12 Sep 2022

ASHOK

A bit overpriced for a motel style room.

Leisure Family

10/10

Exceptional

07 Sep 2022

Jill

Close & convenient

We were only there overnight so we could be close to the airport

Friends_and_family Family

6/10

Pleasant

06 Sep 2022

Heather

I know we were lucky to find room at the Springhill during the US Open but I was disappointed to see the state of our room given the price we paid.
Although the beds were comfortable and there was plenty of space (we were put in an ADA room), I just couldn’t get passed the stains all over the carpet! They made the room tue room look so dirty - even though it wasn’t.
Otherwise our stay was enjoyable - breakfast was good, the staff was helpful, and tue location couldn’t have been better.

Leisure Family

2/10

Poor

31 Aug 2022

Chris

Dingy and in need of updates

Leisure Family

10/10

Exceptional

29 Aug 2022

ASHOK

Clean m convenient and close to LGA

Leisure Family

6/10

Pleasant

22 Aug 2022

Verified traveler

Not a comfortable place

Basic. The room was at best, basic. No comfort. Not terribly bad, but for the price point I expected better. The mattress was uncomfortable. The linens were suspect (fortunately I know to plan for that). Not what I expect from a Marriott property. Oh yeah, the pull out sofa was a joke. We were not comfortable, and spent very little time in the room. We have had better in other New York hotels and expected that this would hold the Marriott standard. Not at all. The people were nice. The hotel was not.

Friends_and_family Family

2/10

Poor

20 Aug 2022

Gwinderlynn

I went to this hotel in 08/19/2022 to 08/20/2022 with my fiancé. I normally never write a review. But this needed to be shared to others thinking about going there. My fiancé and I plan a mini little get away from the city. When we checked in and got into the room the bed had someone hair all in it, it had an awful smell in the room, and It was a weird sound all night coming from the bathroom also. What really put the icing on the cake was Aug 20th morning.

My fiancé had to leave the hotel early to be at work by 8am. When we checked in we was told twice check out time was at 12pm. When my fiancé and I split ways that morning. I came back up to the room with my breakfast. Housekeeping at 7:30am just walk in without knocking or anything. At 8am housekeeping knocked and told me I must leave right now with an attitude. Leaving the room so lost and confused about why. I talked to the manager downstairs about it. The manager didn’t do anything at all about what I shared. So, I highly do not recommended this hotel to anyone. If I could give it lower then what I can give it I would

Leisure

10/10

Exceptional

18 Aug 2022

Mario

Super good

Super good, nice staff , everything was clean.feel safe.

Friends_and_family Family

10/10

Exceptional

14 Aug 2022

penelope

Close to citi field. Good breakfast and the staff from valet to checkin were outstanding and helpful

Leisure Family_with_children

10/10

Exceptional

14 Aug 2022

Charles

Very nice hotel, friendly staff, convenient location

Friends_and_family Family

8/10

Excellent

11 Aug 2022

Adina

Room didn’t feel overly clean. Beds were comfortable though. Except the pull out sofa which was gross and the mattress was terrible. Breakfast was great! Staff was awesome!

6/10

Pleasant

09 Aug 2022

Laura

The hotel was very conveniently located near LaGuardia airport and had a reliable shuttle service. The shuttle staff and front desk staff were wonderful. The only issue was the rooms have not been refreshed in many years had a strong smell of stale cigarette smoke (room 1) and a very strong smell of Chlorox (room 2).

Leisure Family

6/10

Pleasant

09 Aug 2022

arthur

This hotel is a decent option for a last minute close-to-airport hotel if amenities is not a hangup. Everything was okay, nothing was special, but the price was fine and we had to do something after a flight cancellation

8/10

Excellent

09 Aug 2022

Rebekah

Clean and convenient for our needs. One elevator was very slow. Good breakfast options.

Leisure Family

8/10

Excellent

08 Aug 2022

Richard

A short walk from Citi field. And thats what we wanted. No problems at all. All the parking is valet and the guys were great.

Leisure Partner

4/10

Poor

04 Aug 2022

David

Breakfast stops at 9:30am. That is ridiculous!

Leisure Self

10/10

Exceptional

31 Jul 2022

Duncan

Wonderful new facility. Walking distance to Citifield. Neighboring areas not the nicest part of town

Leisure Self

6/10

Pleasant

18 Jul 2022

Kim

The place was fine, just not worth the money. It was way over priced. The staff was friendly.

Leisure Family

10/10

Exceptional

14 Jul 2022

Jineshka

Very informative staff & super clean & nice rooms highly recommend

Leisure Self

10/10

Exceptional

09 Jul 2022

Kimberly

Excellent service, beds comfortable

Very convenient to airport. Used airport shuttle to drop off family member then returned to hotel to continue sleeping and then check out. Beds comfortable, shuttle o time and all staff very helpful and friendly. Place was clean. Definitely Would stay again.

Friends_and_family Family

10/10

Exceptional

07 Jul 2022

Jessica

Staff was absolutely on point, friendly, communicative, and helpful.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2022

Linda

The staff was so helpful and friendly. Room was comfortable and breakfast was awesome

Leisure Partner

10/10

Exceptional

05 Jul 2022

Manuel

Nice

Leisure Family

4/10

Poor

04 Jul 2022

Kirt

Waited 35 minutes for an airport shuttle when the hotel
Is less than 5 miles from airport. I was told the step outside and the shuttle would
Be there in 10
Minutes. I wait 35
Minutes and the shuttle drivers says no one mentioned
To him that there was an airport pickup. Also, the rooms had light bulbs out, the bathroom floor needed moping and the overall experience was subpar. Definitely will not stay here again.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jul 2022

Jenna

We loved our stay! The suite was incredible

Leisure Friends

8/10

Excellent

03 Jul 2022

Anita

Closely located to Citi Field and World's Fair Marina
Was able to walk to both.
Suprisingly quiet in the hotels room. Made for a good nights sleep.

Leisure Partner

10/10

Exceptional

03 Jul 2022

Jamie

Good service. Clean - good amenities

Leisure Partner

8/10

Excellent

27 Jun 2022

Mark

As far as our room, the bed itself was clean but the furniture looked dirty, as well as the carpeted floor. I would stay there again if the furniture and carpets were replaced. Our room however was very spacious being a suite. The valet parking was great, as well as the breakfast. All of Rosa's customers were happy, including us.

Leisure Family

4/10

Poor

27 Jun 2022

George

The floor of the room we got was covered in stains and the room generally smelled like body odor. Very poor experience overall, it's proximity to LGA is the only positive thing about this hotel

Leisure Partner

2/10

Poor

23 Jun 2022

Moshe

They have my room away.

6/10

Pleasant

18 Jun 2022

Gordon

Proximity to airport good and shuttle dependable. Driver very nice. Check in person not very friendly. Rooms very nice but overall ambience not consistent with the price charged. A bar should not be listed under amenities.

Leisure Family

10/10

Exceptional

14 Jun 2022

Karina

Clean and very friendly staff.

Leisure Partner

8/10

Excellent

14 Jun 2022

Magda

Staff very friendly and courteous, especially the shuttle driver, Henry. The complimentary breakfast was very good and nice variety with hot breakfast offered. Food was fresh and coffee was delicious! Hotel very clean and safe.

Leisure

6/10

Pleasant

13 Jun 2022

Linda

Absolutely not worth $300
ight. Close to LaGuardia for layover or canceled flights. Very dated noisy because of local traffic

Business Self

4/10

Poor

10 Jun 2022

Kate

The room was nice but the sheets on the bed had hairs all inside them, and clearly had not been washed since the last traveler. Gross.

Business Self

6/10

Pleasant

08 Jun 2022

Andy

Just needed a place to stay near LGA for an early flight out the next morning. Overall a decent room but notable stains in carpets and walls, generally damp/moist feeling in the air (even with AC blasting), and the toilet water wouldn't stop running (I had to adjust the flush valve myself so that my kids could sleep). The staff was super friendly, both the front desk folks and valet drivers. One of the ladies at the front desk even gave my kids some lollipops at check in.

Leisure Family_with_children

10/10

Exceptional

29 May 2022

Heng

Very clean and good location to city field

Leisure Family

6/10

Pleasant

24 May 2022

Craig

Needed a spot to crash when my flight got canceled. This hotel did the job, but was just okay. Nothing fancy, seemed old and in need of a refresh. Pretty pricey for what it was.

Leisure Partner

4/10

Poor

24 May 2022

Lorell

Plane flight was delayed two days and hotel was only thing left. It was more expensive than the hotel we had in Manhattan. The breakfast buffet was gone when we attended 45 minutes before closing. Our shower leaked, the bed was not made and the soaking wet towels were not picked up.

Friends_and_family Family

10/10

Exceptional

23 May 2022

Kurt

Staff was friendly and courteous. Room was very clean, modern, and spacious. Walkers were very accommodating and took good care of our car.
We would stay here again.

Leisure Family

8/10

Excellent

23 May 2022

Jessica

All staff was extremely accommodating and make our stay great. The only negative that really sticks out was the dirty and outdated furniture in the lobby. Being that this is where you wait for transportation and where breakfast is served, it would prove to be an asset to update these items.

Leisure Partner

6/10

Pleasant

22 May 2022

Michelle

Hotel room was OK. Carpet was a bit dirty but overall felt clean. Check-in staff did not tell us there was a Buffet breakfast in the morning and we would have liked to have known that. Logged in to paid Wi-Fi inadvertently and they were gracious enough to remove from the bill.

Leisure Friends

8/10

Excellent

20 May 2022

EUGENE

Staff were helpful and checkin was prompt!

Leisure Family_with_children

8/10

Excellent

19 May 2022

Debra

The property and room was very clean

Leisure Self

8/10

Excellent

17 May 2022

Haydie

The place & stay was good. Breakfast needs a little more variety of main dish & fruits. Every time we asked about the shuttle it was always busy or out. Could not use it for the ball park or subway station.

Leisure Partner

8/10

Excellent

16 May 2022

Michelle

The property was acceptable. Elevators need work, and so does breakfast buffet options. But no complaints about anything else. Would definitely go back.

6/10

Pleasant

15 May 2022

Kevin

The room location (207) was a bit noisy from the traffric thru out the night, but other than that, it was good.

Partner

2/10

Poor

15 May 2022

Peter

Poorly run, substandard facility, too highly priced.

Leisure Partner

10/10

Exceptional

03 May 2022

Karthik

I liked that the staff and the management was very friendly and helpful, I also liked the location of the hotel, it is at a prime spot. The hotel was very clean. The only thing I felt a like odd was that the morning breakfast has the same menu everyday. It would have been nice if the menu was changed in a daily basis.

Leisure Friends

4/10

Poor

29 Apr 2022

MANIGE

DIRTY with friendly staff

Check-in was easy and smooth...until we got to our room. The mattress was filthy and stained with blood (?) and something brown and crusty. Upon discovering this and notifying the front desk, they moved us rooms, but this time the mattress on the pull out was gross. They said they had no other available rooms because other available floors had no hot water. They asked us to look int he previous room to see if the pull out was clean and guess what...it was not. So they had to go get another from somewhere which was...acceptable. The carpets were gross - full of stains and burns. To be clear the service was good. They made it right, but it's clear that this hotel needs some oversight.

Friends_and_family Family

8/10

Excellent

24 Apr 2022

Albert

The staff were very friendly. However there were stains on the carpet and the toilet had a horrible stain that looked like excrement in the bottom. Possibly due to hard water? A lack stain on the desk that we cleaned off.

Friends_and_family Family

4/10

Poor

24 Apr 2022

Nora

The customer service was great the property manager was very polite and pleasant. The property itself needs a lot of work there is construction outside so the view is awful and the area around doesn’t look or feel safe at night. The room curtains where dirty and the windows you could not see much out since they have grime or something, otherwise they service was good.

Business_and_leisure Family_with_children

10/10

Exceptional

24 Apr 2022

Verified traveler

Hotel was great. The area it is in is very bad.

Leisure Partner

8/10

Excellent

20 Apr 2022

Shabana

Good location, friendly staff, breakfast server was very nice to us.
I wish they have pool

Leisure Family

10/10

Exceptional

18 Apr 2022

JERRICA

I love how attentive the front desk made me feel upon arrival and departure. They were even nice enough to check me in earlier than my check in time and able to extend my checking out to accommodate my flight time. The breakfast was good. However I would suggest that there be 2-3 waffle makers if that’s going to be an option. The cleaning staff was also amazing and greeted you each time they saw you. I would stay here again. Lots of friendly bodegas and store owners that are open for late night snacking.

Leisure Partner

10/10

Exceptional

16 Apr 2022

SEAN

Close to the airport. Friendly staff that helped us find delivery, free shuttle to the airport.

Leisure Family

10/10

Exceptional

15 Apr 2022

Eoin

Lovey clean spacious room with very friendly helpful staff. Very close to the airport, would definitely stay again

Leisure Family_with_children

10/10

Exceptional

09 Apr 2022

Andrew

Good stay

It was a fantastic stay, Anna, the woman in the breakfast area was helpful and professional

Partner

8/10

Excellent

09 Apr 2022

Richard

Rosa was a delightful and truly made us feel welcome!!!

Business_and_leisure Family_with_children

10/10

Exceptional

08 Apr 2022

Emily

Amazing staff, great location

Leisure Family

8/10

Excellent

06 Apr 2022

Anne

Clean and close to airport

Business_and_leisure

2/10

Poor

04 Apr 2022

Todd

Terrible everything. 1.5 hour to check in. Wet carpet. Smelly room

Leisure Family

10/10

Exceptional

03 Apr 2022

Sarah

Staff was excellent checking in and very helpful with the things we needed.

Leisure

10/10

Exceptional

01 Apr 2022

Regina

The service was fantastic. The shuttle was on time and the condition of the hotel was excellent!

Leisure Family

10/10

Exceptional

28 Mar 2022

MEG

The hotel staff is very professional, friendly, and accommodating. I requested for late check out and they approved without hesitation.

Business_and_leisure Family

6/10

Pleasant

25 Mar 2022

Devin

It was ok. Standard hotel. Parking around the area was pretty good. Breakfast was nice. Could not fine the stairs at all.

Business_and_leisure Partner

10/10

Exceptional

23 Mar 2022

sean

The staff is so sweet! So close to
Everything 2 minutes from
Time square. 10 minutes to central park Just awesome

Leisure Family_with_children

10/10

Exceptional

23 Mar 2022

Catharine

Outstanding customer service by front desk and parking staff. Easy parking for airpot jump off point. great value for the price paid.

Business Partner

10/10

Exceptional

22 Mar 2022

Shapnik

Staff was excellent

Leisure Family

10/10

Exceptional

20 Mar 2022

Dan

Stuck in NY, hanging in Corona

Shuttle service was wonderful, front desk and room service staff great

Partner

8/10

Excellent

20 Mar 2022

Manmohan

Newly renovated facilities. Staff was very helpful

Leisure Partner

10/10

Exceptional

18 Mar 2022

Emily

Awesome Place to Stay!

Roxanne Blame was amazing! I had been traveling for 18 hours straight and was exhausted and just needing a bed to sleep in, she saw I was military and upgraded my room to a beautiful suite for free! She also gave me free waters and thanked me for my service. It made my whole day.

Self

2/10

Poor

16 Mar 2022

Corina

Terrible experience! Worst sleep of my life. Room was fine although there was a large stain on the couch. Bed and pillows were comfortable except I was woken all through the night with terrible moaning of the pipes every time someone flushed the toilet. It was so loud it would wake you with a start from your sleep. I even recorded the sound with my phone because I could not believe how absolutely loud it was. This is not an exaggeration. I would never stay here again. Also I booked the 730am shuttle when I arrived. I came down at 720am and the shuttle was already gone. I was told that it would be at least half hour before the shuttle returned. So I ended up taking a cab to the airport.

Business Self

8/10

Excellent

15 Mar 2022

Jackie

Last minute check in due to flight cancellation. Courteous, clean hotel shuttle and check was quick/easy, staff were friendly and helpful. Heating/air unit was very loud and motion light in bathroom turns on when you move in the bed - shining in your face. Other than that - stay was great! Unable to enjoy breakfast - flew out too early but the breakast area looked inviting.

Leisure Partner

10/10

Exceptional

14 Mar 2022

Pedro

Service was very good. Staff very polite and proactive to help. A

Business_and_leisure Family

4/10

Poor

14 Mar 2022

Zoey-Jayne

The person working at check-in was rude and impatient. Room only had conditioner no shampoo. We needed some extra amenities but felt uncomfortable asking because the person at check-in was unapproachable.

Friends_and_family Family

2/10

Poor

14 Mar 2022

Shelly

Motion sensor lights in bathrooms hand to be disconnected by maintenance because they repeatedly went off and shined bright light while we were trying to sleep. Front desk never answered the phone so I had to get dressed and go downstairs at 11:30 to request maintenance do so. Then, after the lighting situation was resolved, the smoke alarm went off. Again, I tried to call the front desk to see if there was actually an emergency but no one answered. We had to once again, get dressed and go downstairs only to learn there was no fire. Very disconcerting.

Leisure Family

10/10

Exceptional

12 Mar 2022

Greg

Front desk gal was terrific

Business Self

10/10

Exceptional

12 Mar 2022

Mike

The Property was new just in an old area. We come from a small town and don't experience that much traffic and pedestrians....

Leisure Partner

10/10

Exceptional

11 Mar 2022

Elvis

Excellent services

8/10

Excellent

27 Feb 2022

Dorothy

I did not like having lights come on during what could have been darkness if they had stayed off. I shut the rooms off, and the doors had windows, so the lights still bothered me. I shut the air off as well and it also came on by itself. I was only there eight hours, of which I wanted five for a quiet dark place to sleep. I could also hear my neighboring room, but not so much as to bother me. I like quiet and dark for sleep.

Business Self

4/10

Poor

26 Feb 2022

John

No shuttle to the airport.

Leisure Partner

2/10

Poor

19 Jan 2022

David

The reservation was cancelled and moved to a different facility. I received this information by email. However, the other facility was NOT aware of my reservation. It was not as nice as what we had booked. I am sure that this was related to some pandemic issues. Would not have been all that annoying if the new hotel had actually been aware of this change.

Leisure Partner

2/10

Poor

08 Jan 2022

Pablo

My worst hotel experience

Everything went wrong, The room I booked was unavailable. I paid for two bed studio, No two bed suite was available. I got down graded to a 1 bed studio. At one point I paid for another night at the front desk. I thought I was just going to get my card reactivated but Instead, unknowingly, I got booked for another night in a different room. The following morning, the housekeeper said I wasn’t booked for another night. I called the front desk and explained the situation. They said I could stay in the original room I booked then called me 20 mins later saying I had to leave the hotel. Even tho I paid for two nights. They accepted my money, then gave me the incorrect room and then rebooked the wrong room 225 not 227 & then canceled my second paid reservation they booked for me hours Prior and told me to leave the hotel and claimed they would refund me. Still no refund received.

Business

10/10

Exceptional

19 Dec 2021

Edison

everything was very clean well tidy it is the third time we have stayed at this hotel and the service is excellent

Leisure Family

8/10

Excellent

14 Dec 2021

Ramandeep

The staff was super sweet and helpful. The free shuttle service to and from the aiport is an addtuonal bonus and made travelling stress free.

Leisure Self

6/10

Pleasant

12 Dec 2021

Verified traveler

Needs an a refurbish

Staff was very friendly and helpful but the condition of the hotel leaves a lot to be desired. It feels very worn out ( toilet not working properly, stains on carpet and sofa).

Friends_and_family Family

10/10

Exceptional

06 Dec 2021

Tammy

Clean and quiet

It was a great place near the airport for a stay prior to heading out to explore. Clean and nice for the price.

Friends_and_family Family

8/10

Excellent

02 Dec 2021

Paul