Hotel Key Laguardia Airport

2/10

Poor

28 Jul 2026

Mohammad

Noisy not clean

10/10

Exceptional

27 Jul 2026

Ricardo

Very pleasant experience as always
Thank you to Daisy whom checked me in once again for making my time spent @ Hotel key as accommodating as possible and I look forward to booking a stay in the near future

10/10

Exceptional

26 Jul 2026

Ricardo

Thank you to Daisy
Front desk staff
very helpful and kind

2/10

Poor

20 Jul 2026

Gabriel

Un desastre

Partner

2/10

Poor

20 Jul 2026

Mathew

M

2/10

Poor

19 Jul 2026

Tammy

Desperation is the only reason we stayed - delayed flight. Our room, an 8x8 box, was in the basement with NO windows and a mediocre AC unit in the wall.
The shower was dirty as were the bath towels.
The entire property smelled like weed yet labeled a non-smoking facility .
Add the older lady at the desk who slammed her door as she was screaming for her, what I assume was adult sons, continuously during our stay , was the icing on the cake of a horrible stay. Do not stay here even for the rock bottom NY price of $300 per night.

Partner

2/10

Poor

19 Jul 2026

Laura

This place was the biggest scam of a hotel I’ve ever encountered. Got an overnight room and paid $243 dollars. When we arrived at 3:05 for check in, we were told there were no rooms, just one right next to the desk that “we probably would not like”. After I said that was fine, we entered the room to find an acrylic nail next to the toilet, a dead fly in the bed, cigarette burns in the pillows, and questionable stains all over the bed. The bed is a COT btw. The room looked nothing like the pics, had no windows and was super small, which would’ve been fine if it were clean. After we arrived, we heard multiple people coming in to check in (since we were next to the front desk w/thin walls) and the front desk lady told them the same thing, there were no rooms. Everyone was saying the same thing, that they had a reservation already and paid. Then she would tell them the cleaners were still cleaning. This went on from about 3:30-5:30 pm with multiple people being told there was no room for them available and it was still “being cleaned”. I called expedia and tried to get help, since the front desk lady was not helpful at all, and they said there was nothing they could do as the classic room we got was “what we paid for”. We didn’t even stay the night because the room was so off putting.

The hotel offers “hourly” rates as well. Which explains why all these people with reservations were unable to get into their room. This place is a disgusting money grab, stay away at all costs.

Partner

6/10

Pleasant

19 Jul 2026

Michelle

The hotel was loud. You could hear people in the room next to you talking. We did have an issue with people playing loud music at 6a, the staff was quick to resolve it. Our TV didnt work at first, the staff was quick to resolve it. They gave us late checkout for no cost. It was good for 1 night, we were stranded due to weather. The rooms are very small. Bathroom was small. Bed was soft but the frame was too small for the mattress so it was strange. Overall a decent cheap place to stay for 1 night.

Friends_and_family Friends

4/10

Poor

18 Jul 2026

David

Front desk person was gruff acted like I was a beggar coming in off the streets. The room was neat but the towels dingy and the bath mat was dirty. Would not recommend it

Self

2/10

Poor

17 Jul 2026

yang

免费停车

Self

6/10

Pleasant

16 Jul 2026

NELSON

Will not book this hotel again.
Not well maintained
Dirty and run down.

Needs lots of work.
Overpriced for the condition

Staff was friendly and easy checked in.

Partner

8/10

Excellent

11 Jul 2026

Angel

No hot water but free parking so balance

Self

6/10

Pleasant

07 Jul 2026

Mediya

It was a decent hotel for one night stay. Nothing special about it, just fine.

Self

2/10

Poor

01 Jul 2026

Nancy

Pésimo hotel. En la noche me quisieron abrir la puerta. Tuve que encerrarme en la habitación por el miedo. No lo recomiendo.

10/10

Exceptional

29 Jun 2026

Andrew

Had a great stay. The room was cool and the bed was great. The TV was fine. The only nightmare with the stay was the parking. Literally watched a guy cause about $4000 worth of damage to what I believe was a 2026 rent-a-car. Get parking early you should be fine.

Friends

6/10

Pleasant

29 Jun 2026

Rosa

This looks like it was a nice hotel at some point but would benefit from maintenance. Eg- chipped flooring, showerbar about to fall off. Parking was great for us because we arrived early, cars arriving late parked on the street or sidewalk. WIFI was excellent. TV had streaming services so you can sign into your own netflix or prime etc. Less convenient was that every day we had to ask for towels and have the room door key reprogrammed because it didn’t work. Garbage wasn’t emptied all 5 nights we were there and bedding not changed, although they probably would have done it had we asked. No coffeemaker in the room and no coffee made in the lobby in the morning except on the one day we left the hotel after 9 am. Close to Chinatown with lots of food options nearby.

Partner

6/10

Pleasant

27 Jun 2026

Marisa

The room was clean but it did not have an iron nor iron board. Main staircase entrance to the hotel were not clean. Night shift housekeeping was cleaning the hallways at very late hours causing sleep deprivation due to high levels of noise.

Family

8/10

Excellent

24 Jun 2026

Kyle

Clean Room, nice front desk staff. Comfortable one night stay.
Thank You

Self

8/10

Excellent

17 Jun 2026

yong hon h

Goog

4/10

Poor

15 Jun 2026

Robert

Well below par for the cost.

Family_with_children

10/10

Exceptional

13 Jun 2026

Diana

Bueno

6/10

Pleasant

12 Jun 2026

Elijah

.

Self

8/10

Excellent

10 Jun 2026

Christian

You pay for what you get.. Was a last minute decision for me so no complaints besides the smell of my place.. like a smoking smell

Self

6/10

Pleasant

10 Jun 2026

Aaron

It was ok. Staff was pleasant. Simple room for right price. Took a bit to get hot water and had to figure out where to turn dial just right to get it. Room smelled a bit like stale cigarettes.

Self

8/10

Excellent

10 Jun 2026

Derek

Air conditioning works very well

Self

10/10

Exceptional

09 Jun 2026

Michael

The room was clean and comfortable. The bed was comfortable. The room was kinda small.

Self

4/10

Poor

08 Jun 2026

Sarah

Room door wouldn’t shut, told the staff, they gave us a hard time. Whole 1st floor smelled like smoke and weed. 2nd floor was a tiny bit better. No light in the bathroom. Would not stay again

Friends

10/10

Exceptional

06 Jun 2026

Kashif

The lady on the counter was so nice and helpful, she told me that the rooms are available on an hourly basis, too.

Partner

2/10

Poor

04 Jun 2026

Grace

Poor customer service from a Jamaican lady receptionist. Hotel had no wheelchair access, had to carry my stroller and baby up and down the stairs each time I went out.

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

DEOLALL

Rooms small

Partner

8/10

Excellent

31 May 2026

Benjamin

Overall, for the value, its a good choice tp stay at. We were in town for an event at Louis Armstrong stadium and this hotel was convenient to that and flying in and out of Laguardia.

Soft bed. Easy check in. Bathroom is OK but, at least in our room (306) there was no place inside the shower for soap or anything so that was a bit odd.

Subway is about a half mile walk away

Partner

2/10

Poor

26 May 2026

Theodore

If you want to experience being in prison for the night, this is your place. The entire hotel smelled of the chemical used to eliminate smoke smell. And it also smelled of a smoked in hotel. At least the bedding was clean. This is the kind of place you can't wait to leave and cross your fingers that nothing permanent has happened to you after you get out.

Partner

10/10

Exceptional

22 May 2026

kevin

It’s was comfortable

8/10

Excellent

17 May 2026

Anni

Good

Partner

4/10

Poor

14 May 2026

Olive

It just wasntt someplace i would have booked if i knew thats how it looked

8/10

Excellent

12 May 2026

yatasha

Wasnt able to use hot water from the sink

Self

10/10

Exceptional

01 May 2026

Karla

The reasons we keep coming back is the price, cleanliness and parking.

2/10

Poor

30 Apr 2026

Lan

Smell cigarettes. No shower tower. No place for you to hang your clothes.heavy odors smell. Not professional owner

Friends_and_family Friends

6/10

Pleasant

26 Apr 2026

Ashley

Staff kept calling to tell us about check out whe I booked room for three nights. Also didn’t like that I had to pay for a night that I didn’t stay there even though I called ahead and told them flight was super delayed they still charged me

Friends

8/10

Excellent

21 Apr 2026

Tommie

Make sure that you dust behind the TVs. Wipe down the bathroom doors in the rooms. Very good hotel though. I will stay there again if I can get a good rate.

Self

10/10

Exceptional

20 Apr 2026

Essam

♥️ Thank you—a beautiful hotel with even more wonderful staff.

4/10

Poor

20 Apr 2026

Nay Chi

Free parking but first come first serve. clean room 5/10.

10/10

Exceptional

18 Apr 2026

cindy

Parking was easy right infront of the building. The place was quiet and although the room is small it was clean and neat . It is perfect for overnight stay . The bed was comfortable. And the staff was very helpful. Aircon was already on when I got in and it was set on a perfect temperature . It will be definitely my first choice next time .

Family

10/10

Exceptional

18 Apr 2026

Essam

♥️ thank you.

This is the most beautiful and cleanest hotel in New York, and its staff consists of highly respectable individuals; it is also a very safe environment. As for the reception, Shwani—the lady with the lovely smile—welcomed me with the utmost warmth and hospitality; her smile is truly beautiful, and she is always smiling.





















♥️

10/10

Exceptional

17 Apr 2026

Taniky

Clean room

10/10

Exceptional

16 Apr 2026

Shane

Clean room, helpful staff, overall great vibe

8/10

Excellent

15 Apr 2026

Lulu

Staff is very friendly. I enjoyed my stay and definitely come back next time.

Self

8/10

Excellent

15 Apr 2026

Jiansong

Parking is easy

10/10

Exceptional

12 Apr 2026

Essam

This is the most beautiful and cleanest hotel I have ever visited. The staff are incredibly courteous and well-mannered—particularly the night-shift receptionist, who is truly delightful to deal with and always greets guests with a radiant smile.♥️

2/10

Poor

04 Apr 2026

Annete

Everything was dirty and it smelled like weed like someone was smoking

Partner

6/10

Pleasant

04 Apr 2026

Eliezer

It was okay

2/10

Poor

02 Apr 2026

Nava

There is not enough parking available

Self

8/10

Excellent

01 Apr 2026

Gerald

Nice room. Good price. Security latch broken on door was troubling but I was safe thankfully

Self

6/10

Pleasant

30 Mar 2026

Brian

Tight parking, SMALL room. Nice staff and close to everything.

6/10

Pleasant

16 Mar 2026

Hicham

Yes air conditioner was broken, so i change room,some rooms no have microwave, i need microwave for make my food hot,also hot water coming late

6/10

Pleasant

15 Feb 2026

Kozma

I knew what i signed up for since the first moment. You must understand you get what you pay so i will not say too much. The room was clean the bed too high the bathroom clean the toilet but the walls. For one night and with that price it was fine. Again you get what you pay.

4/10

Poor

07 Jan 2026

Clarence

Not A Good Stay! Not a Good Property

Self

6/10

Pleasant

02 Jan 2026

Gary

Room was very small
No chair
No hand towel, only face cloth and shower towel

8/10

Excellent

29 Dec 2025

Byron

Staff was fine. Place was clean. Single guy traveling for work, ok. Probably not the greatest if traveling as a couple

Business Self

6/10

Pleasant

29 Dec 2025

Joselid

The beds could be comfortable and they need to improve their parking situation

Self

2/10

Poor

27 Dec 2025

Karina

The room was dirty. The sheets did not looked washed. Noisy in hallway throughout the night, doors slamming.

Self

8/10

Excellent

23 Dec 2025

Vincent

Parking was directly in front of the hotel. Convenient. The lobby was ice cold. I had to walk around looking for the front desk person as he was talking to another employee in a hall off the main hall, but he was very friendly and efficient once he started the check-in process. The room key card didn't work well, and after my guest and I both had trouble getting back into the room numerous times, I had to go down to the front desk for a replacement key. The room was small, the shower took 8-10 minutes of running to get hot, and there were no hooks in the room to hang anything. Very strange setup.

Partner

10/10

Exceptional

19 Dec 2025

Kemila

Clean room, friendly staff, towels could have been better.

Business Partner

4/10

Poor

11 Dec 2025

Anthony

Parking was extremely tight. It was easy to have a fender bender. In order to get into and out of a spot I would have to back up and move forward 5 or 6 times. Parking was extremely limited on the street.
Room was extremely small. Bathroom was adequate.
Our tv did not work. We did not have it available for 1 night. A worker fixed it the following day.

6/10

Pleasant

09 Dec 2025

Doug

ok

Business_and_leisure Self

2/10

Poor

29 Nov 2025

Chris

Did t feel comfortable

2/10

Poor

27 Nov 2025

Lanhua

Unfortunately, my stay was not very comfortable. There was an odd smell in the room when I first arrived, and the sound of phone calls from the next room was very loud, making it hard to sleep. The hot water was also inconsistent. I hope these issues can be improved.

Leisure Family_with_children

6/10

Pleasant

24 Nov 2025

Mansik

No frill hotel. Not the cleanest or friendliest customer service. Only good for 1,2 nights stay.

Leisure Self

6/10

Pleasant

12 Nov 2025

Kimari A

The room was decent but not very clean; it smelled like smoke, and the hot water didn't work in the shower, but it worked in a pinch.

2/10

Poor

10 Nov 2025

Kristian

Room was extremely cold and noisy. Would not recommend. Much better shitholes to stay in

Business Self

4/10

Poor

08 Nov 2025

shenice

Good did not ask if I need new bedding or towels no breakfast in the morning

Partner

8/10

Excellent

02 Nov 2025

Jonathan

About what you would expect.

Business Self

2/10

Poor

27 Oct 2025

prakash

Real Bad!

Leisure Self

4/10

Poor

24 Oct 2025

Dipak

In spite of checking in at 10 PM with early update on check in time, room was unclean after previous guest left..had to wait 20+ min at reception. Room must be ready by check in time which is 2 or 3 PM.

Coffee facilities in lobby should work early mornings as well..round the clock. Had to fetch water from room causing inconvenience. This can be improved

Leisure Partner

10/10

Exceptional

13 Oct 2025

Caner

Nice hotel

4/10

Poor

12 Oct 2025

Robert

Inconvenient entry, no elevator. Door to room didn't open all the way because it hit the bed. Paid $23.00 for a non-existent breakfast.

Business_and_leisure Partner

4/10

Poor

10 Oct 2025

Dalilah

front desk lady was very rude

2/10

Poor

07 Oct 2025

Kayden

Pulling up to this place was sketchy. The front looked like the back of a hotel. The room had a very strong smell of cleaning supplies so we had to leave the window open all night. The window had no screen with a rather large drop to the bottom. Not safe for kids!! The shower also wasn’t hot, at most it was almost warm. Not to mention, it was almost $200 a night!

Leisure Family

6/10

Pleasant

05 Oct 2025

teri

The shower curtain was sour and you could smell it the moment you entered the room. Staff thought it would be a good idea to power wash the parking lot at 330am waking me up half the night. The lobby, elevator and halls were incredibly hot.

Leisure Self

2/10

Poor

04 Oct 2025

Crystal

Theres was issues with the stay, room was very small no space. Doors didnt lock all the way. No parking.

8/10

Excellent

29 Sep 2025

Alyssa

The room was clean and the stay was relatively inexpensive. I had to get a new room key each day of my stay. There were a few holes in the walls of the room and the bathroom hair dryer had its cord cut so it didn’t work. The parking is very limited. The area felt safe and there was plenty of things to do nearby if you don’t a short walk.

Leisure Self

10/10

Exceptional

15 Sep 2025

Majo

.

6/10

Pleasant

14 Sep 2025

Gandi

Not terrible if you’re on a budget for a night or two.

Business_and_leisure Self

8/10

Excellent

13 Sep 2025

kamlesh

Boys at reception was very nice and helpful

Leisure Partner

6/10

Pleasant

05 Sep 2025

Verified traveler

It's an option, but not a great option.

I wouldn't recommend the Hotel Key but I also wouldn't tell people to avoid it. The location in Flushing is great, and the price was fair given the circumstances, but the hotel/room condition was disappointing. Part of the lobby ceiling fell a foot away from me while I was checking in because of recent water damage. My car was bumped into because an angry guest couldn't find parking (the parking lot only fits 10 cars). A guest was blasting music at 1am to mask the sounds of love making and then a hotel employee was loudly talking on the phone with family while cleaning the same room at 4am. I highly suspect the hotel provides rooms by the hour for a certain clientele. I would not recommend the hotel for families, or anyone expecting a quiet, luxurious stay, but for a single guy or young couple looking for an affordable option to stay in NYC it's not bad. The staff was friendly, and did the best they could given the situation.

Partner

10/10

Exceptional

28 Aug 2025

Elias

Easy Check in

Leisure Self

10/10

Exceptional

25 Aug 2025

Mery Anusha Rani

It was good

Leisure Self

8/10

Excellent

12 Aug 2025

Kensington

The hotel itself is decent on the inside. Aside from the rude front staff and faint cigarette smell in the air, this hotel was clean and reasonably priced. Be warned: they advertise free parking, but there are only 8 spaces for that entire hotel to use. You will be fighting over parking. It really wasn't too bad for the price.

Leisure Friends

2/10

Poor

10 Aug 2025

Zachary

The property’s shower was unclean and had lots of black mold & markings, most of the plugs in the room were loose and it just felt like the room was not worth the amount of money we spent. At least a hotel should be clean & not have mold in the showers and ALL of the plugs working.

Leisure Friends

6/10

Pleasant

07 Aug 2025

Philip Monroe

Access terrible for handicapped. Many stairs to get in and no functioning elevator. No restaurants nearby. But generally otherwise clean and OK.

Leisure Partner

2/10

Poor

02 Aug 2025

Anthony

Do not stay here

The shower water was not hot at all. Rooms are super small. Beds were uncomfortable. The mini fridge was unplugged n broke, no microwave. The rooms were not worth the money that was spent on them. No breakfast here unfortunately. Vending machine for the snacks didnt work. Spda machine had 5 different kinds to choose from. Half of the cans were bubbled up riggt where you open the tab at. My key card had to be reactivated twice after the initial activation. Parking spaces are super super tight. Do not recommend bringing in a big vehicle if you decide to stay here. Im sure im forgetting some things, but overall not a good experience. Oh and if you dont loke hearing plans constantly this place isnt for you. That part doesnt bother me but it was noisy and loud around there over all.

Friends_and_family Friends

6/10

Pleasant

28 Jul 2025

Verified traveler

Cheap place, not well kept up

Place is very cheap, but pretty dirty, not well kept up. Close to LGA but not a great area.

Friends_and_family Family

2/10

Poor

19 Jul 2025

Harry

I wish I could upload pictures, the room was dirty there were roaches

Leisure Self

2/10

Poor

14 Jul 2025

Rabah

All night music from other room.
My room was so noisy because out side of my windows was big IC engine made my night the worst night ever
The room number was 106 it’s the horrible room .

Business Self

4/10

Poor

28 Jun 2025

karlene

Only stay if your flight is cancelled

Due to a late night cancelled flight, I had to book the closest hotel to LGA to get on my rebooked flight the next day. The hotel was in a shady neighboorhood and didn't have much choice. That said, it was sufficient for what I needed, but would NEVER recommend anyone stay here unless necessary. The bathroom was flithy, there was nothing to drink out of, and they didn't have any items in the vending machines. However I made it out alive and back to LGA via Uber

Self

10/10

Exceptional

25 Jun 2025

Chris

Great property

4/10

Poor

24 Jun 2025

Jillian

Would not recommend

Leisure Family

2/10

Poor

15 Jun 2025

katrina

This hotel is used for prostitution. All I heard my whole stay was people having sex house keeper cleaned room next to mine 4 times in my 10 hour stay. Room was not clean had hair all over bathroom and toilet didn’t flush.

Leisure Partner

6/10

Pleasant

14 Jun 2025

Chance

The bedroom was very small, but that's not a big deal. The bathroom was filthy though - there was hair all over the sink and bathtub, black stains on the mirror, the floors hadn't been swept, the hallways were noisy and there was a strong cigarette smell. Customer service could have been better as well. I checked out around 12 am as I didn't enjoy my stay at all.

8/10

Excellent

08 Jun 2025

Isam

Best pric around this area