Jets Motor Inn

4/10

Poor

29 Jun 2026

Damaris

This hotel is using fake pictures on Expedia. The room has cute pictures of a vintage vibe set up but when you check in it looks like a jail cell. The rooms list nonsmoking and a bathtub and it had neither. The entire room smelled like cigarettes and had an ashtray in it. The hallway smelled even worse. There was a dead smeared fly and brown stains on the wall. I am not a confrontational person and stupidly assumed that Expedia would have my back when I showed how blatantly false this listing was but they did not. Do not book here.

Self

8/10

Excellent

22 Jun 2026

Heins

Tahmid is great at reception. You need extra towels and pillows because the central a/c gets cold and you can not control it. No smart tv Available. Limited parking. Ask for extra blanket

Partner

6/10

Pleasant

22 Jun 2026

Heins

No smart tv. The a/c is central therefore you can not control it and its freezing at night with one sheet to cover with no extra blanket in the room. And only 2 pillows

Partner

8/10

Excellent

11 Jun 2026

Heins

No smart tv. Parking is forst come first serve and there is smoking rooms but the customer service over night is the most helpful from the receptionist with glasses. Small towels and only 2 small pillows provided.

Partner

8/10

Excellent

07 Jun 2026

Heins

Big Bed
Overnight man with glasses has immaculate customer service, anything we needed was well provided for.
unfortunately no smart tv which would really be helpful
And extra pillows needed in rooms would be great.
Bathrooms needs remodeling.
Telephones are yellow from how old the plastic is.

Partner

10/10

Exceptional

04 Jun 2026

DEOLALL

Good

Partner

2/10

Poor

28 May 2026

Verified traveler

I recently stayed at this hotel and was extremely disappointed with the overall experience. The property is not worth the high price point at all. The rooms felt dated, the amenities were subpar, and the value for money was terrible—definitely not a luxury or even solid mid-range stay.
What made it worse was the horrible behavior of one of the hotel representatives, an Indian woman at the front desk. She was rude, dismissive, and unprofessional from the moment we interacted. She showed zero interest in helping with even basic requests, rolled her eyes, and spoke in a condescending tone. It felt like we were inconveniencing her just by being guests. Customer service like this ruins what could have been an okay stay.
I would not recommend this hotel to anyone, especially at the rates they charge. Save your money and look elsewhere.

Self

10/10

Exceptional

06 May 2026

Kamilie

Everything is great.

8/10

Excellent

29 Apr 2026

Antonio

Close to E & F Train and many bus options i wish there were more food options to walk to.

Self

10/10

Exceptional

22 Mar 2026

Shaney

Yes

8/10

Excellent

28 Jan 2026

Grant

They didn't have someone plow the parking lot like the gas station across street did

6/10

Pleasant

15 Jan 2026

Reynold

The place smell like cigarette

Leisure Friends

10/10

Exceptional

19 Dec 2025

Michael

Nice environment and spacious

Business_and_leisure Self

2/10

Poor

12 Dec 2025

Dorian

Was cold the whole night

Self

10/10

Exceptional

23 Oct 2025

PANKAJ

Fantastic and courteous staff. Free coffee in the lobby in the morning

Business_and_leisure

6/10

Pleasant

21 Sep 2025

Andrew

The room needed to be cleaner.

Leisure Self

6/10

Pleasant

09 Sep 2025

Patrick

Okay for a one night stay in Queens.

Room was clean. Gentleman who was behind the glass in morning was friendly, lady at check in. Not so. I’m budget conscious so it worked out okay for an overnight.

Business

10/10

Exceptional

11 Aug 2025

Valencia

Great

8/10

Excellent

20 Jul 2025

Marvin

So great 👍

10/10

Exceptional

18 Jul 2025

Zafar

Very clean and neat , breakfast should be included this package, overall good hotel

Business_and_leisure Family

6/10

Pleasant

06 Jul 2025

Joan

It was ok

Leisure Self

8/10

Excellent

25 May 2025

Gary

Real nice and quiet.

Leisure Partner

2/10

Poor

28 Apr 2025

Alvarado

It was really bad, the service, nothing it’s clean, every towel smelling bad, and the smell smoking it’s horrible. 0/100 it’s was really bad.

Partner

8/10

Excellent

25 Apr 2025

Sonja

For me to get to work

10/10

Exceptional

24 Apr 2025

Bohdan

Great

2/10

Poor

24 Apr 2025

Umair

So dirty and smelly they didn’t even change the bedsheet.

Business_and_leisure Family

8/10

Excellent

15 Mar 2025

Michael

Nice staff and clean

Leisure Self

4/10

Poor

11 Mar 2025

Shelly

Outdated. No amenities

Business_and_leisure Partner

4/10

Poor

01 Mar 2025

Jessica

Nasty

Room smelled like strong cleaner but the floor was dirty the bathroom sink was dirty. It was a condom in the corner

Partner

8/10

Excellent

13 Jan 2025

Arthesia

I liked that I had a place to stay. There was no dislikes for me.

Business_and_leisure Partner

8/10

Excellent

13 Jan 2025

Arthesia

I liked there was another hotel next to it so that you can get a room at one or the other if booked in time.

Business_and_leisure Partner

10/10

Exceptional

06 Jan 2025

Alvin

Most bang for your buck

Quick stay for work. Warm , cool staff and clean. Can’t go wrong

Business

10/10

Exceptional

10 Dec 2024

Verified traveler

Right place right time

Room was clean and warm. Also had a working fridge.

Business

10/10

Exceptional

09 Dec 2024

Alvin

Great staff

Friendly staff as always and a cup of coffee before work comes in handy. I will be back.

Business

2/10

Poor

29 Oct 2024

Noam

Horrible! Absolutely disgusting!!!
All rooms smells like cigarettes. Bed linens were dirty.
Shower and toilet were not cleaned at all.

There is no sound isolation, we could hear every one that was making a move in the hallway or in the street. We had to stay a night near jfk due to early departure,
Could not sleep all not. Absolutely nightmare ! Blahhhhh!!!!

Friends_and_family Friends

4/10

Poor

07 Oct 2024

Rebeca

Hotel en Queens

Esta cerca del aeropuerto, pero el hotel huele a marihuana desde que entras, la atención de servicio fue muy mala, no me sentía en un lugar seguro. No volvería ni lo recomendaría.

Self

6/10

Pleasant

25 Sep 2024

Komalben

It’s very dirty room and parking problam also

Business Friends

10/10

Exceptional

22 Jul 2024

Patrick

Great Customer Service

6/10

Pleasant

01 Jul 2024

Istiak

Average hotel for middle class Americans

Leisure Friends

2/10

Poor

23 Jun 2024

Rebecca

I didn’t like anything about the property. The property was smelled of full of smoke and people running about in the middle of the night disturbing my sleep

Business Self

8/10

Excellent

14 Jun 2024

Michael

It was a nifty room but overally had a nice stay and staff were helpful

Leisure Self

10/10

Exceptional

13 Jun 2024

Mamadou

Ok

Business

10/10

Exceptional

21 May 2024

Gary

Very polite

Business_and_leisure Partner

10/10

Exceptional

12 May 2024

Madje varda

It was ok for my 3 days

2/10

Poor

12 May 2024

Jonathan

I walked in after attending a festival to find a used condom in the corner of the shower - guess I’m not showering!

The toilet was touching the table with bathroom sink - I’m medium-sized but if I was any bigger, there’s no way to even fit on the toilet! I myself had to rotate my body to even sit on the toilet.

The AC had exposed spaces that were covered with duct tape but the duct tape had ripped hence the gaps. On top of this, the blind when closed cover the AC, so I had to put them on top of the AC. It was 50°F last night so I was definitely a little cold because of this.

The walls are thin - not only could I hear my neighbor yelling and messing around until after 2am, but the sound of either a rattling cabinet or door drove me insane.

The bed had a single thin sheet - yes just a bedsheet, not a blanket or comforter at all.

The towels had holes or were ripped in some places.

I found broken glass on the floor as well. There was also a suspicious sticky dried liquid on the floor next to the broken glass.

The fridge worked, but I woke up to everything I put in it being frozen.

I’ve had better stays in hostels in Asia…

Leisure Self

10/10

Exceptional

06 May 2024

Alexandro

This no-frills offers privacy and they turned the blind eye on my late check out, which is fabulous

Partner

6/10

Pleasant

09 Apr 2024

KA MAINUL

Property condition is not good enough.
Not clean enough.
But room is ok for night
Should have microwave facility at room

4/10

Poor

07 Apr 2024

andrea

Only when u enter the lobby it was clean cost too much for the dirty room bathroom dirty lights broken floor dirty

Leisure Partner

4/10

Poor

25 Mar 2024

Joanna

An interesting place for sure. If you just need a bed near the airport this works. Bring flip flops as I would not go barefoot in here. It was nice and quiet, and the woman/young man at the front desk were very kind. However, this is a pretty filthy place that may scare some people who aren't used to queens.

Business Self

10/10

Exceptional

05 Mar 2024

Alex

Peaceful and quiet. Good energy around the building with staff and other guests

Leisure

8/10

Excellent

19 Nov 2023

Verified traveler

Where da A.C @?

Only comment I would like to voice is regarding the air conditioner. I wanted to use the ac... Did not see one in room 111.
Had to open the window and move the curtains .... But was uncomfortable thinking people from the streets can peeksy inside.
Did not see no mini fridge either.

Friends_and_family Friends

2/10

Poor

09 Nov 2023

Sheliza

Towels had stains on it no Air Conditioner staff was rude room smell like smoke

Business_and_leisure Partner

6/10

Pleasant

20 Oct 2023

Kenneth

They did not answer their phone, which made it difficult to get in contact. The bed was comfortable and the people friendly. Good enough for an inexpensive night or two.

Leisure Family

2/10

Poor

19 Jul 2023

Jacqueline

Do not stay here

8/10

Excellent

20 Apr 2023

Sherlock

They didn't have any air conditioner

2/10

Poor

13 Jan 2023

Suzette

I don’t recommend this place to anyone my partner and I work up to bitting of bed bugs out skin looked terrible

Leisure Partner

4/10

Poor

07 Nov 2021

Luz

Smelled really bad.

Leisure Family

2/10

Poor

30 Sep 2021

Chelsie

Rude service. We were told that we didn’t have a room there because our name wasn’t on list printed from the morning. Took 30 minutes and 3 calls for us to get the room we booked.

2/10

Poor

27 Jun 2021

Verified traveler

Disgusting room, totally filthy, gross bathroom, zero a/c, broken wifi, rude & moody staff, definitely mostly used by crack hookers, didn't sleep whatsoever & busted out the door in the dark 5am the morning after, disgusted & out $157.
Gross, totally gross.

Business Self

8/10

Excellent

23 Mar 2021

Verified traveler

My stay was pleasant an the service was just fine.

Partner

8/10

Excellent

10 Feb 2021

Tyrone

Jets hotel

OVERALL THE STAY WAS PLEASANT
Customer service great
Calm atmosphere
I was a frequent customer in my teens & 20's 😁 as well.

Partner

2/10

Poor

02 Sep 2020

Verified traveler

Horrible customer service, I accidentally booked this hotel twice and didn’t even get refunded for it

Leisure Partner

6/10

Pleasant

10 Jul 2020

Verified traveler

Is it really worth it?

Stayed for one night and was glad that it was just for one night. The room was okay but only 1 sheet on the bed with a piece of a blanket. We kept getting up because it felt like we were getting bitten. I wanted to say that this is a nice little hideaway but unfortunately I can't tell that lie with a straight face.

Partner

8/10

Excellent

29 May 2020

T

Can't control the heat in the room, no hangers to hang clothes in the closet.

Leisure Partner

6/10

Pleasant

30 Dec 2019

Verified traveler

Couldn't control room temp.
not even a lamp on the table just one light in the room
bathroom was the nicest part of the room.
towels had stains on them

Partner

6/10

Pleasant

24 Dec 2019

Danielle

It’s crazy because they woke us

Partner

6/10

Pleasant

04 Dec 2019

Keima

It was a comfortable stay I would stay there again soon

Leisure Partner

10/10

Exceptional

30 Nov 2019

Farmer

Nice location with great view (I was in the penthouse) Also being a smoking room it was extremely satisfying.

2/10

Poor

30 Nov 2019

Dorothy

I want my money back! The front desk man was terrible and uncivilized. He grunted when I greeted him. He interrupted me as I was telling him my name for the reservation he had food stains on him shirt he was disgusting to look at. That experience was the start of the horror. I tried to explain to him I did not have my ID. He began to yell at me and said it is our policy for you to have ID. I watched spit leave him mouth and hit his window of protection while he was yelling at me. I contacted Hotels.com. He refused to answer the phone when Hotels.com called. Then he hung up on the representative when he did answer. They stole $190.40 from me and I did not even check-in I booked online from Hotels.com. The website did not mention any type of policy that fool was yelling about. When I arrived I tried to explained to the uncivilized ape man behind the glass window that I did NOT have my ID because I lost it. I did not check in, I lost my driver’s license. I gave the front desk three different all with my name and dob and he still denied me. I drive 6 hrs just for me to sleep in my car. I will never step foot in this establishment. Hotels.com! How pitiful and hungry for money this company is? How could you subject your customers to this form of our right thievery without any protection? Pitiful and disgusting I will never give hotels.com my business again!!! Shame on you Hotels.com for even having Jet Motors Inn on your selection of hotels. Customers feed the company! I want my $

Partner

8/10

Excellent

23 Oct 2019

James

No Frills

This is a no frills motel in central Queens. Neighborhood is OK if you are a New York City maven. Otherwise, a bit scary. For its location, it's a good deal, but rough and far from comfortable. Still - a good deal

Business Self

4/10

Poor

20 Oct 2019

Verified traveler

We liked that the parking was included with the room. We didn't like the customer service and the room lacked an alarm clock, a working remote for the tv, and soap/shampoo for the shower. The front desk people made us feel like criminals. Lastly, a cockroach crawled into our room from under the door.

Leisure Family

4/10

Poor

19 Oct 2019

Verified traveler

No comments no comment no comments no comment no comments

2/10

Poor

12 Oct 2019

Verified traveler

The positive with this facility is it has parking, the hotel stinks, there was no heat in the rooms & the temperature was 48 degrees outside, representative said the heat wasn’t turned on.

Leisure Partner

10/10

Exceptional

28 Sep 2019

K.

Nice and quiet

Friends

10/10

Exceptional

10 Aug 2019

Daquan

Awesome

[Daquan]The lady behind the desk is awesome even tho I made mistake on 1 guess instead of 2 she helped me and followed me threw I recommend this to anyone this great hotel great service hey I booked another next day

Partner

2/10

Poor

23 Jul 2019

Verified traveler

Aside from being filthy with a foul odor, the man working the desk was sleeping and seem to be annoyed that he was disturbed. This was a last minute booking due to an airline cancellation. we arrived with our Expedia confirmation only to find out this facility had a broken fax machine with no email and therefore did not have our reservation and would not honor our reservation when we showed him our confirmation that we brought. He became hostile and demand did we leave his hotel just because we wanted to show him our confirmation. This is a textbook example of how not to run a business and why a business like this should not be allowed to operate .

Business Family

2/10

Poor

19 Jul 2019

Verified traveler

Staff was extremely rude I wasn’t allowed to check in until two hours after arriving at the hotel

2/10

Poor

10 Jul 2019

Muhammad

Never stay here

Not recommended

Family

2/10

Poor

08 Jul 2019

James

My room smelled like cigarettes and in the morning when I went to take a shower, I found a pile of used condoms left in the shower stall. Try don’t clean. I’m glad I had a place to sleep that night after all the other hotels near JFK were booked up, but this place was rough.

Business Self

2/10

Poor

05 Jul 2019

Verified traveler

Very dirty bathtub, not worth it!

Very dirty bathtub, shameful that Hotels.com offer this place for booking. The owners don’t know the value of 180 dollars, what we paid for one night. Do not stay here, it’s not even that close to JFK airport with NY traffic.

Partner

2/10

Poor

25 Jun 2019

Kenroy

The Landfill!

This place is a DUMP!!! Avoid at all cost! Place is a hideout for prostitues, drug dealing and everything bad! You can hear people having sex through the thin walls, First channel that comes on the TV is porn. Myself and my wife had to sleep in our cars because of the nastiness and the front desk is rude! They didn’t want to refund us our money when we asked. Close to 300 bucks. It’s a nightmare folks!

Partner

10/10

Exceptional

24 Mar 2019

Verified traveler

Did not like the room position.We were right in the front of the Inn
On Queens blvd.A lot of trafic busy area,very noisy.Rear facing rooms are moer quiet.

Leisure Partner

6/10

Pleasant

24 Dec 2018

Verified traveler

Specific request for for a room with a hot tub snd nom smolimg room. Eas goven a regular smoling room. Reqursted a chamge

4/10

Poor

21 Nov 2018

Verified traveler

very noisy...alot of yelling in the night......porn on tv stations with no restrictions......person waiting on you is behind plexiglass.......rate was WAY too high for this hotel....Expedia tried to charge $237 and I told them rate online was $153.00----so they changed it......and the hotel is really a $50.00 a night hotel or less

Leisure Self

2/10

Poor

17 Nov 2018

Verified traveler

Good location
Smelly
Too hot
Bad service
Felt unsafe

Business

10/10

Exceptional

22 Oct 2018

French

Supper for the price ! Very clean and quite. ****

2/10

Poor

11 Oct 2018

Zain

Worst experience , staff was rude and the rooms were not clean

2/10

Poor

08 Oct 2018

Verified traveler

Terrible

Terrible the staff was ridiculous the refrigerator was filthy no ventilation the hotels is bad as the team

6/10

Pleasant

16 Aug 2018

Verified traveler

Just a cheap, plain place to stay near JFK. Great thing is the reception works 24/7, which is nice for late check in and early morning check outs. About 15 min walk from Airtrain JFK, which is nice. Don't expect a lot from this place. Not the greatest, but I have seen much worse.

8/10

Excellent

09 Aug 2018

Danielle

Easy and affordable for a quick night near JFK

Cheap and by JFK. One night if you get stuck.

Family

2/10

Poor

04 Aug 2018

Verified traveler

unexceptable conditions

safety, noise and sanitation were the biggest issues.

4/10

Poor

29 Jul 2018

Verified traveler

Not so amazing

Dirty. Halls plenty of dirty laundry. Bad smell

2/10

Poor

19 Jul 2018

Bilal

It's not even 1 star. Very noisy neighbor Hood. Night shift staff was very rude. Busy on the phone all the time, she dose not have time to talk when I checked in.extremely small room & expensive. 211$ per night which dose not deserve more than 70$ but apparently was crowded that night.

2/10

Poor

26 Jun 2018

Verified traveler

Terrible Motel

Having to arrange emergency accommodation whilst travel agent re booked flights from JFK to Heathrow, UK I booked this as seemed near to JFK.
This is not near JFK, its a $20+ Uber taxi ride away in the Bronx.
Not situated in a great area so I do not recommend for anyone especially women.
The reception is behind a security screen.
The ground floor is non carpeted and the floor covering old and tired as are the rooms.
I specifically asked for a Non smoking room but got one anyway.
The furniture is old and ram-shackled.
The Decor was appalling and the bathroom was old and decrepit.
The bed had seen a lot of \"Action\" but the sheets were clean and I could not find evidence of bed bugs.
There is no food available from the motel except vending machines.
The outside should have been an indicator of this but no picture was given on Expedia.
Expedia should avoid promoting the Motel

2/10

Poor

19 Jun 2018

Charles

Never book here

I was totally disgusted with my accommodations. It was not worth the money I paid. If it wasn’t for the fact that almost all the hotels were booked I would have demanded a refund. This is not a place to stay specially with family.

Family

8/10

Excellent

14 Jun 2018

Michael

Fine motel

I mean, its a motel. As far as motels go it was fine.

Partner

10/10

Exceptional

11 Jun 2018

Shaquana

Nice hotel. Went there before but this time was excellent. Great staff. Clean room. Clean bathroom. Amazing stay

2/10

Poor

22 May 2018

Wison

I had a bad experiane the cigarette smell was so bad I had to check out before my time

8/10

Excellent

17 May 2018

Verified traveler

Very nice and comfortable. The staff is very nice and helpful

2/10

Poor

10 May 2018

Vanessa

The hotel staff had a bad attitude at check in. The bathroom still had the dirty towels from yesterday the toilet didn’t flush completely. Overall this is the worst hotel on Expedia. I don’t understand why Expedia would promote this hotel. I’ve stayed in some mediocre hotels from the app but this one just took the cake. They also had the nerve to charge me $160 for a night. So regrettable for booking with them