Name: Red Roof PLUS+ Jamaica, NY - JFK Airport
Address: 147th Place, 9724, Jamaica, 11435, US

10/10

Exceptional

29 Jul 2026

Earl

Staff was helpful. Television did not work in my room. Parking was not good. You had you park on the stress 😩

8/10

Excellent

29 Jul 2026

James

Staff, close to JFK.

10/10

Exceptional

28 Jul 2026

Rodney

I spent only about 14 hours there, but it was more than adequate. I loved the neighborhood as I walked around and found so many places to eat. It was reasonably close to the airport.

4/10

Poor

26 Jul 2026

Olla

No problems with the staff. The hitel was quiet. The premium room had unfinished drywall that needs to be painted. The beds are extremely hard and not comfortable. The bathroom shower walls were not cleaned from the prior guest. It was obvious that there were some plumbing issues that caused water damage. Drywall needs to be completed and painted.

2/10

Poor

25 Jul 2026

Hazim

We go around 1 after midnight because our flight get canceled, I reserve a room from for 3 nights from 7/23-7/25, and choose to pay in the hotel, first of all the reception staff, don’t accept to check us in , says the check in at 3 pm, so we lift to another hotel, they charge me 167.58$ from Red Roof Inn Plus hotel even was not being their

6/10

Pleasant

23 Jul 2026

Corey

Sabrina was great. She helped my daughter feel comfortable in a big city.

2/10

Poor

21 Jul 2026

Foyaz

Very dirty

10/10

Exceptional

19 Jul 2026

Yougeeta Angenie

Stayed for 4 nights and it was amazing would recommend it to anyone

Partner

4/10

Poor

19 Jul 2026

Tenzin

Room is fairly well done and well made when arriving the first night. There seems to be a lack of room service as I wasn’t properly serviced a single time, even when directly asked, and the one time they seemed to replace the towels and restock the toilet paper in the bathroom, i had the strict do not enter sign on the door.

Friends

10/10

Exceptional

18 Jul 2026

Amy k

I did not expect it upon arrival, but everything was great! Room. Clean, no weird odors! Very close to air train to airport, as well as all train stations. Neighborhood safe. Doesn't look it at first glance , but very safe people walking around all hours of night minding their business!

Self

8/10

Excellent

10 Jul 2026

LUIS D

Is was ok to sleep one night

Family

10/10

Exceptional

29 Jun 2026

fernando

very good!

Self

10/10

Exceptional

29 Jun 2026

Brian Gabriel De

Very clean nd comfortable place

Partner

8/10

Excellent

29 Jun 2026

Ederle Lord

The staff was pleasant and they do their best considering the neighborhood is a bit ghetto.

2/10

Poor

28 Jun 2026

Kyara

I am a solo female traveler. I did not stay the whole time. My room was dirty, hair and food crumbs on the floor as soon as I walked in the door, dirt and food crumbs inside the bedside table drawers. The sheets had holes and yellow stains. A bug that looked like a bed bug was on the ceiling. The bathroom door had mystery white cream/paste? on it, the bathroom furniture looked like a pitbull chewed it up. I did not tell the front desk becuase I wanted to leave as soon as possible. I did not feel comfortable. I did not feel safest in the area. The people aslo staying in the hotel on my same floor were loud. Will not be back. I was charged for the whole 2 night stay, yet I checked out within 30 minutes of my arrival.

Self

10/10

Exceptional

21 Jun 2026

Richard Marvin

Room was clean. Staff was great let me check in early for a small fee. Even put me in a room across the hall from a friend who was also staying there.

Self

8/10

Excellent

17 Jun 2026

Amelita

It was ok for the money

Self

6/10

Pleasant

17 Jun 2026

Amnon

Staff ok, somewhat impatient (but thats NY..)
Bathroom floor dirty!
Hard bed

Self

8/10

Excellent

15 Jun 2026

Tinderly

No problem good hotel

2/10

Poor

14 Jun 2026

Edwin

The most horrific room I’ve stayed in. I only booked this room because of my flight cancellation and this hotel was the only one available in the area (for a reason). The property was so poorly maintained. The room was not clean at all, huge yellow stain on the bed sheet cover, long hair in the bathtub… I had to sleep in my plane clothes cuz I couldn’t get myself to wear clean pajamas in that bed. I slept for 3 hrs and fled this hotel at 7am, never again.

Family

6/10

Pleasant

13 Jun 2026

Alicia

The overall hotel wasn’t very clean and when we got to the room it wasn’t that clean either. The housekeeping staff over the weekend were very friendly and helpful, the front desk, not so much.

Friends_and_family Family

2/10

Poor

12 Jun 2026

Joy

Dirty, terrible neighborhood, walls and floors are digusting. I can’t believe a 5-year old hotel can be so won down. The front desk person at check-in was very pleasant. I booked this due to a cancellation for a connecting flight- expedia listed it as having a shuttle. No shuttle. This cost is almost $100 round trip to get to and from the airport. Just pay another $100 and stay somewhere that isn’t a dump. The morning front desk guy sat there when there was no coffee in the dispenser, trash filled to the brim in the basket. He tried to get us a car service after our Yellow Cab was taking forever. The driver lied to him and said it would take 5-10 min. After 10 he said 8 more minutes. We cancelled it and got an Uber in 1 min.
There were s*x workers coming out of the building in droves too. If I were the company, I would rethink keeping this place open.

8/10

Excellent

08 Jun 2026

Dayana

I would stay again .

Self

6/10

Pleasant

02 Jun 2026

RANDY

The hotel is just ok, parking was a big challenge

Family_with_children

8/10

Excellent

30 May 2026

Peter

Really excellent location, just a few minutes walking to the Jamaica Station to catch either the LIRR or Subway. Super friendly staff and very convenient check-in. The property is clean and modern. The room was comfortable and provided a good nights sleep.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Nicole E

The parking was horrible

Self

8/10

Excellent

24 May 2026

shariza

The place was nice every thing was closed by the staff was helpful

Friends

8/10

Excellent

23 May 2026

Laura P

Great price compared to other hotels near JFK airport. No shuttle, but the AirTrain is only a few blocks away.

Self

2/10

Poor

21 May 2026

Kristina

We booked this hotel last minute due to an unforeseen layover. The pictures and reviews online gave the impression that it was pretty good for the price. Our experience was anything but. When we arrived, there were 4 guests ahead of us. There was a woman in the lobby, very clearly high on drugs that was accosting everyone waiting for check-in. The front desk worker seemed to know her but only spoke to her twice (in the 20-25 min it took to get us checked in) and it was shocking that the police weren't called. We felt unsafe and uncomfortable and it appeared the others in line did as well. When it finally became our turn to check in, the lady behind the counter was quite curt and not friendly at all. We made it to our room and when we exited the elevator we heard people screaming in one room and a tv blasting in another. We entered our actual room and immediately were debating going back to sleep on the airport floor. The shower had pubic hair in it, the toilet was up and taped together, the floor was not vacuumed and everything looked very unsanitary. The next door guest had their tv up so loud, that we had to put ours on just to try to drown theirs out. We spent the night fully clothed on a travel blanket because we didn't want to touch anything. We checked out at 5am and when we had gone down to the lobby, there were coffee packets all over the floor from the lady on drugs and no one had bothered to pick them up. Any good reviews on this place has to be a BOT.

Partner

8/10

Excellent

20 May 2026

Roger

Good place

10/10

Exceptional

09 May 2026

Melissa

Very pet friendly amazing stay

Pet

10/10

Exceptional

07 May 2026

Gourav

Good

Partner

8/10

Excellent

22 Apr 2026

Gloria

Little Deli's around the corner. Quiet evenings at least while we were there. Beds were very comfortable.

Partner

10/10

Exceptional

20 Apr 2026

Jaemyoung

Close to JFK airtrain station, LIRR and subway to manhattan. Room were clean and amenities were minimal but good enough for one night stay before flying out of JFK.

Self

4/10

Poor

18 Apr 2026

Elena

Staff very unfriendly, lukewarm shower water and dirty hall and room.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

RAFAEL

Great location, nearby liquor store, accessible transportation, I’ll be back for sure

Partner

8/10

Excellent

28 Mar 2026

Cynthia

I just needed one night close to the airport that wouldn’t break the bank. $25 uber ride to get there. Room was absolutely fine, check in was easy, lady at the desk was very nice. It’s not fancy and the hallway smelled like pot. I wouldn’t walk around the area at night but for my needs, it was absolutely fine! Also had fridge and microwave in the room. That was very helpful

Self

8/10

Excellent

27 Mar 2026

Jordan

I was staying for a quick few hours my flight back home from Punta Cana had a 6 hour layover .i hada cockroach in my bathroom .

Partner

2/10

Poor

21 Mar 2026

Terraine

The property receives a bad rating due to their customers smoking marijuana customers are supported by staff to verbally attack me and try to fight me after I register a complaint. The hotel have slamming heavy exit doors that are slamming 24-7. The property have water that is white with debris settling on the top. The staff are rude disrespectful hostile especially after I registered a complaint. I was verbally assaulted by one of the marijuana smokers whose room was over me. I was very sick in the room. I noticed most of them were black but not black Americans and the rest were white Latino and east Indian staffers. I was there alone so they ganged up on me. I requested a refund from RED ROOF INN PLUS since I was forced to leave the hotel. I got ignored by the quality control team. They did nothing.

Self

2/10

Poor

13 Mar 2026

Kerry

Terrible

Self

2/10

Poor

12 Mar 2026

LAWRENCE

Dirty and old for a

10/10

Exceptional

10 Mar 2026

Jahmae

My go to place

2/10

Poor

04 Mar 2026

Jacqueline

I was not able to make it and I wasn’t able to switch my dates or get a refund.

10/10

Exceptional

02 Mar 2026

Pierre Marie

Elevator out of service during my stay

2/10

Poor

02 Mar 2026

Nathanael

Spend the night in the cold

Self

6/10

Pleasant

02 Mar 2026

Jason

It serves as purpose for the price of the hotel combination not too far from the Subway lines. Dicey little area where you have know you're surroundings.

Partner

4/10

Poor

01 Mar 2026

Rebecca Pooja

TV didn't work at all

Self

10/10

Exceptional

26 Feb 2026

Lovely

Amazing staff comfortable room I love it love lovely they show compassion for your wants and needs as well. I recommend this place to anyone.

6/10

Pleasant

24 Feb 2026

Edwin

We were not able to make it to the property because of a bad snow storm. Road were really bad. So I can really say anything about the property.

Family

2/10

Poor

23 Feb 2026

Crystal

This place was horrible! The lobby, hallways, and room was dirty. The elevator was broken so we had to walk up 5 levels. There was hairs in our bed and looked like the bathroom hasn’t been cleaned. We don’t even stay the night. Do not recommend !!

Partner

10/10

Exceptional

23 Feb 2026

Pauline

X

10/10

Exceptional

21 Feb 2026

Stacy

Supervisor at front desk was so courteous and professional. Clean room.

8/10

Excellent

18 Feb 2026

Quianna

Room was nice and

2/10

Poor

12 Feb 2026

Andre

Not what I call a good night of rest.
Carpet wasn’t clean - there were two coins to tell the story.
Room on 3rd Floor - elevator out of service
Outlets on the bed area not working
Some people next door played some sort of radio/tv/something on all night - quite loud.

4/10

Poor

11 Feb 2026

Yolanda

Elevator not working,coffee not hot,people burning incense in rooms triggered my Asthma.

6/10

Pleasant

08 Feb 2026

Lonya

The sheets were terrible

Leisure Partner

10/10

Exceptional

03 Feb 2026

Tagbo

Good experience

4/10

Poor

01 Feb 2026

Nancy

12 degrees outside and my blow dryer wasn't working. Elevator wasn't working. Main entrance to hotel not working. Told that my $100 deposit would be returned upon end of my stay only to find out (at checkout) it could be up to 10 days.

Leisure Self

10/10

Exceptional

01 Feb 2026

Kadeazana

The room was clean the bathroom was clean which are the basics I look for. The customer service was excellent. The elevator was down and Merv was kind enough to carry my luggage up those flights of stairs both ways. It’s rare that you find good customer service in hotels but it was great and the overall experience was great. I would stay here again and it’s close to the subway/train station

Leisure Self

4/10

Poor

30 Jan 2026

Dawn

This is my second time staying here, this time was bad. First, the onsite parking has only 7 spaces, if you can navigate the narrow bars lining the driveway. Besides the ice and snow everywhere, there isn’t any street parking. We checked in and our room was on the 5th floor-elevator wasn’t working. We had to settle for a double bed room on the second floor. There was red paint splattered everywhere, I thought it was blood…very, very concerning! This hotel had a lot of riff raff staying here so be prepared for constant noise. The room was clean so that was the saving grace. I won’t stay here again though.

Partner

10/10

Exceptional

25 Jan 2026

Savvas

Our room was beautiful right on the water front desk people very helpful before with a smile location of the property. Excellent the food and waitress below average.

6/10

Pleasant

19 Jan 2026

Doreen

First room was so small and smelled like cigarettes . Second room wa much better

Self

10/10

Exceptional

18 Jan 2026

martin

Yes, the room was clean. I was even supplied with a toothbrush and toothpaste. I toothpastewhich i had

Leisure Self

2/10

Poor

09 Jan 2026

lanein

The building and room was filthy. Absolutely filthy! I had to leave after 5 minutes and got an other hotel.

Business

10/10

Exceptional

09 Jan 2026

Jahmilton

Yes

2/10

Poor

04 Jan 2026

Mark

Yes

Business_and_leisure Family

10/10

Exceptional

03 Jan 2026

Farrell

Room was clean I had to get some air freshner in the beginning but the stay comfortable the one elavator has gotta change tho

Leisure Partner

4/10

Poor

02 Jan 2026

Lydia

Staff was great.. hotel room was cold, light me keep flashing at night while trying to sleep
The surroundings of hotel needed cleaning.. I would not go out at night as a female in that area too sketchy

Leisure Self

8/10

Excellent

01 Jan 2026

Juwan

My stay was comfortable and staff was very accommodating

6/10

Pleasant

30 Dec 2025

Jose

The property is conveniently placed, near the train station that takes you to the airport. Staff was friendly. The room itself was alright. We were expecting worse for a last minute stay due to a cancelled flight. It was spacious and what you’d expect for a basic hotel room in the city. Our main issue was with the bathroom itself. All of our towels had beige stains on them, which I would hope are from makeup. That threw us off a bit. The walls are also pretty thin, so we were woken up by noise from outside the room multiple times in the morning. Other than that, the stay was alright for a last minute pick.

Leisure Partner

4/10

Poor

29 Dec 2025

Renford

The key could not pull the door, the worker was ok

Leisure Partner

6/10

Pleasant

28 Dec 2025

Daniela

.

Partner

4/10

Poor

28 Dec 2025

Odalis

Staff was caring

Leisure Family_with_children

2/10

Poor

27 Dec 2025

CARLOS

There was bed bugs I have pictures and video

Friends_and_family Friends

6/10

Pleasant

26 Dec 2025

Katherine

Very small room- not up to date or the most cleanest, but it's pet friendly.

Leisure Pet

8/10

Excellent

19 Dec 2025

Pauline

It is located in an area near the train station and JFK, which makes it convenient.

Business_and_leisure Family

10/10

Exceptional

16 Dec 2025

Christine

Clean room and very friendly staff. Wish there was a shuttle from the airport, but realize that is a big expense.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Hendrick

very good staff

Leisure Family

6/10

Pleasant

12 Dec 2025

Michael

Good for somewhere to sleep, fairly quiet at least on the high floors. The area outside the hotel was fairly sparse and very dirty. Hotel condition and cleanliness was poor but as somewhere to sleep it is satisfactory

Business Self

10/10

Exceptional

08 Dec 2025

Red

Dont know

Business Family

8/10

Excellent

01 Dec 2025

Dylan

Parking was small

Leisure Family

2/10

Poor

24 Nov 2025

Noelle

The room was dirty. The bed was stained and had hair all throughout the sheets. We were given then option to change rooms and the other room had a strong urine smell. We stayed with the original room and had to change the bedding. Bathroom was stocked with two half used rolls of toilet tissue.

8/10

Excellent

23 Nov 2025

Robert

Clean room, nice staff. On a side street, in a pretty active part of queens.

8/10

Excellent

18 Nov 2025

Yijie

room is clean but parking is not easy

Friends_and_family Family

2/10

Poor

15 Nov 2025

Marvin

The initial assigned room needed cleaning. There were paint peels in room. hair in bathtub and the door to balcony/terrace was left unopen and proved difficult to secure. A room change was requested and this was in better condition. However the following day before stated checkout time we were requested to leave. Overall a disappointing experience

6/10

Pleasant

15 Nov 2025

Sarah

Call from front desk at 1am to confirm morning taxi was unnecessary. Couldn't find tv remote

Leisure Partner

8/10

Excellent

12 Nov 2025

Helia

Room was ok

Business_and_leisure Self

10/10

Exceptional

11 Nov 2025

Andrew

Great value clean, comfortable and quiet rooms, close to both JFK airport but within walking diatance of stores, restaurants and the NYC Jamaica/Sutphin/Airtrain subway stop. Receptionist was very friendly and prodessional. Bed linens were clean and comfortable and ahower head was generous. Bath soaps lotions and conditioners were very nice. Uber to JFK airport was $30.

Leisure Self

8/10

Excellent

02 Nov 2025

Varun

Was there for one night , very good stay

Leisure Friends

8/10

Excellent

01 Nov 2025

Mariana

Room had everything i need, very clean and close to take the air train to the airport. Good for the price.

Leisure Self

8/10

Excellent

23 Oct 2025

Regina

Front desk Murphy and Riley are wonderful. All staff are very welcoming.

Self

8/10

Excellent

20 Oct 2025

Jason

Ok

Business_and_leisure

8/10

Excellent

15 Oct 2025

GLENN

Hallways quiet, eady to get to airport

6/10

Pleasant

14 Oct 2025

Gillian

Was ok

8/10

Excellent

14 Oct 2025

chevannes

good

8/10

Excellent

07 Oct 2025

Helia

Yes

Business_and_leisure Self

6/10

Pleasant

03 Oct 2025

Sara

Clean, convenient, but no refrigerator and pricey for what you get. Small room

Leisure Partner

8/10

Excellent

01 Oct 2025

Sid

Clean rooms and the staff were great. The surrounding area was dirty but that’s not your fault.

8/10

Excellent

28 Sep 2025

Kelvin

Close to LIRR Jamaica Station; E and J subways. The numerous bus stops make the area a bus hub. The Shop Fair on Sutphin Blvd just south of the station offers food and refreshments fir sale. A complaint is the lack of a refrigerator.

Leisure Self

10/10

Exceptional

27 Sep 2025

Jorge

Everything perfect. Thanks

Friends_and_family Family