Name: Quality Inn JFK Airport Rockaway Blvd
Address: 153-95 Rockaway Boulevard, Jamaica, 11434, US

6/10

Pleasant

24 Jul 2026

Nicholas

Mucho ruido en el área, se escucha todo en los cuartos, difícil conciliar el sueño

8/10

Excellent

24 Jul 2026

Sebastian

Perfect space if you need a bed near the airport. The fact the phones didn't work at federal circle worried us but a call to the reception (even late in the night) was all it needed to sort out the shuttle logistics.
Comfortable beds, clean and safe place, nothing special, exactly what we needed for 5hours of sleep.

4/10

Poor

23 Jul 2026

Ron

It took them 3 times to get a room key to work and moved rooms. The room was fair but really need an up grade on maintenance

8/10

Excellent

22 Jul 2026

Anand

Shuttle pickup and drop was great. Check in was quick. Room was small but clean. Area felt safe.

4/10

Poor

22 Jul 2026

Gustavo

Bad hotel
Dirty bathroom
Good AC
OK to

8/10

Excellent

22 Jul 2026

Lovisha

It was good for the price.

8/10

Excellent

22 Jul 2026

binder

Friendly staff, safe place and close to JFK airport. Free pick up and drop off shuttle bus.

Self

6/10

Pleasant

22 Jul 2026

Karen

When giving the key card to the customer, do NOT verbally state the room number with other guests present. This is a safety issue.
I found hair that was not mine in the bathtub. The shower head was coming out of the wall. When I pulled the lever to get water from the shower head, it primarily continued to run through the faucet for the tub and did not drain properly. When I provided this information to the front desk clerk (took pictures and showed her), she said that it was \"housekeeping\" and she would relay the message. There was no apology.

Self

10/10

Exceptional

21 Jul 2026

Michele Ann

Great room

6/10

Pleasant

21 Jul 2026

Eugenia

We recently stayed at the Quality Inn near JFK Airport, and unfortunately our experience was disappointing. The first problem was the entrance. To reach the guest rooms from the reception desk, we had to carry our luggage down about 10 steps, which is very inconvenient, especially for older guests or anyone with heavy suitcases.
At check-in, the staff was reluctant to provide bottled water, saying they only sold it. Only after I politely insisted were my husband and I each given one bottle.
The room was clean enough, but the TV didn't work at all. Every channel displayed a \"Weak Signal\" message, so we couldn't watch television. The window blind had also been repaired with duct tape, which looked unprofessional and suggested poor maintenance.
We were surprised to be charged an extra $25 to park in the disabled-accessible spaces near the front entrance. The alternative parking is behind the building and requires a long walk to the hotel.
The biggest disappointment was breakfast. There was almost no food available—just a waffle maker with batter, coffee with milk and a few Activia yogurts. Most of the items you'd normally expect at a hotel breakfast were missing and were never replenished while we were there.
While the location near JFK is convenient, the poor maintenance, disappointing breakfast, extra parking charge, and lack of attention to guest comfort made this a stay we would not repeat.

Partner

8/10

Excellent

21 Jul 2026

Paul C

The breakfast needs an upgrade. None of the mornings we got eggs and fruits. It was limited. The Hotel and Staff were great.

Family

4/10

Poor

21 Jul 2026

Angel

The bed was broken, and when we wanted an early check out, they didn’t approve it.

Friends

2/10

Poor

20 Jul 2026

I-Jung

When I went to check in, the front desk attendant wasn't there. Other guests (another two groups) and I waited for her for a while until one of us called the number. The front desk attendant was on her personal phone the whole time and not really paying attention.

The room I got had a broken window. One side was cracked, and the other side was unable to close all the way and unable to lock at all. I didn't feel safe staying there, and since the window was unable to seal, you could hear everything from the street. It was loud, and I was unable to rest at all.

The only positive thing is this hotel is close to the airport and has a shuttle, but that's pretty much it.

6/10

Pleasant

20 Jul 2026

Randolph

THE breakfast was very disappointing.The waffle mix was empty, no juices, no cream cheese or peanut butter, no yogurt. No decaf coffee.

Partner

2/10

Poor

20 Jul 2026

Shamwattie

Room was clean but the blinds don’t work. My family couldn’t sleep because no shade for blinds. The room says two queens beds but they gave us two double beds room. Near the elevator. Lots of noise there. There was no hot water all day until I ask front desk about it and they said something was broke.
The cleaning staff are very good. Front desk over night staff are rude. I came in around 3 am with my kids ( one in my arms sleeping) and she approached me and ask if I’m from this room# . I said yes and she said I need to move my car to the back . I told her my husband drove it. She says that i checked in with my license id( too much of personal questions). I paid for parking there. When I checked out I saw another car parked there. I ask the front desk and she said anyone can park there.

Family_with_children

8/10

Excellent

20 Jul 2026

Dominic

Great value for money. Breakfast could be better but hey it was good bang for the buck. Very conveniently located

Self

10/10

Exceptional

19 Jul 2026

Emma

Limpio

Family

10/10

Exceptional

19 Jul 2026

Jordan

Great budget hotel! Clean common areas clean room. Good value for money.

Friends_and_family Family

2/10

Poor

19 Jul 2026

Byron

Such a poor experience from the start. Front desk are lazy and can’t even get up from the chair to work. No hot water. I asked the front desk if that was just my room or the entire property, apparently it’s all rooms. Just an old property but the housekeepers do a great job with fresh towels and bedding every day.

Self

10/10

Exceptional

19 Jul 2026

robert

Room was clean .all was good for a 1 night stay. Loud outside from traffic.
Airport shuttle leaves once every hour. Very convenient.

Partner

10/10

Exceptional

18 Jul 2026

Emma

Limpio

Family

4/10

Poor

18 Jul 2026

Vera

The staff was not friendly or helpful except for the airport driver who was lovely. The rooms are small. The parking is limited and yet they charge $25 per day for it. The front desk people were sullen and unpleasant. The toilet was leaking. Breakfast was limited and not replenished for people who came later. Would not recommend.

Family_with_children

6/10

Pleasant

18 Jul 2026

Nicholas

No

4/10

Poor

18 Jul 2026

Thomas

So called breakfast was bad. Toast cereal and waffles

6/10

Pleasant

18 Jul 2026

Alex

Conveniently located. Helpful staff.

6/10

Pleasant

17 Jul 2026

Haida

I requested an accessible room for wheelchair use and they stated that all rooms were the same. No accessible rooms.
The room and restroom were tight, no room for wheelchair use at all.

Partner

2/10

Poor

17 Jul 2026

Lizzie

The worst $250 I ever spent for a one-night stay. The key card didn't work and the staff had to unlock the room with a manual key. There was a big hole in the door.
It was in the middle of the summer and the air was turned off when we got there. Absolutely terrible.

Friends

10/10

Exceptional

16 Jul 2026

Lydia

This hotels was just perfect for us to deal with canceled flights. The staff were incredibly friendly and kind. It was clean. And the free shuttle service to the airport was exactly what we needed.

Family_with_children

6/10

Pleasant

16 Jul 2026

Tania

It works for a one night stay to be close to the airport and save money. Overall, the two rooms we had were clean, except one of the garbage cans wasn’t emptied and had leftover food. The building itself is rundown. My biggest complaint is the noise. My room was next to the outdoor tables by the front door, where apparently people take smoke breaks and talk ALL NIGHT LONG. Their conversations were very loud right outside of our window. We don’t sleep much.

Family_with_children

2/10

Poor

16 Jul 2026

Bobbie

I booked it due to the price. The room was falling apart, they ran out of cup for coffee, it was loud, the staff was highly disinterested in helping because they were so defeated, there was no point.

Self

8/10

Excellent

15 Jul 2026

Sharmela

We wanted the Airport Shuttle to drop us at the Airport instead of the Air Train

Friends

2/10

Poor

15 Jul 2026

LORRAINE

There were no working telephone in the room. All the phone chargers were inoperable.
No microwave I n the room. The mini frig was old and dirty. I had to sit in the lobby to charge my phones.

Partner

4/10

Poor

15 Jul 2026

Christopher

No hot water in the shower. Breakfast items out. No cups to put coffee in. Just not worth the money.

Partner

10/10

Exceptional

15 Jul 2026

Nabeela

The staff was very patient and helpful

Family_with_children

4/10

Poor

15 Jul 2026

Orquidea

Quality Inn is conveniently located just a short distance from JFK Airport, which is really its biggest advantage. Unfortunately, my overall experience did not justify the price.

The breakfast area is extremely small and cannot accommodate the number of guests staying at the hotel. There wasn't enough food available, and when I asked for jam, I was told they didn't have any and that it could take weeks before they were able to order more. The hotel also charges inflated prices for basic items like bottled water and ramen.

During the night, the bathroom in our room began overflowing. Although the staff relocated us to another room, I was surprised that there was no maintenance staff available to address the issue. The replacement room was supposed to be non-smoking, but it smelled strongly of cigarettes, and the hallways had the same odor.

The showers also lack curtains, which makes it difficult to keep the bathroom floor dry.

The airport shuttle is advertised as operating 24 hours a day. When I called for pickup, I was told it would arrive within 10–15 minutes, but I ended up waiting for over an hour.

Overall, the hotel's proximity to JFK is its only real selling point. Based on my experience, the service, cleanliness, amenities, and overall value were disappointing, and I don't feel it was worth the money.

Family_with_children

6/10

Pleasant

15 Jul 2026

Adam

Brianna at the front desk is AWESOME and very friendly.

Self

8/10

Excellent

15 Jul 2026

VERA

It's ok

Friends

2/10

Poor

15 Jul 2026

Bhanmattie

Toilet was overflowing, we had to change 3 rooms.

Family_with_children

10/10

Exceptional

14 Jul 2026

Krystal

Thank You housekeeper for the fresh towels and wash cloth... Gracias

Partner

2/10

Poor

14 Jul 2026

Wanda

Room had a really bad smell it was like roach spray blinds were broken hair was in the bed no parking available and if there was any available, they want to charge you $25 for the parking they called the motel next to them since there was no parking to offer us a parking for $20 a day never again

Partner

4/10

Poor

14 Jul 2026

Anna

The staff was always on there the place was a mess only good thing was the shuttle from and to the airport

Family_with_children

10/10

Exceptional

14 Jul 2026

Mary

Very helpful staff. We were leaving for a month and had a cooler that we were just going to throw away. They offered to hold it for us for the whole month we were gone and they actually did! We had 3 large suitcases, 3 carr ons and 3 backpacks. We had not even made it in the door and they ran outside to help bring everything in. The property was very clean and the beds were comfortable. Nice bathroom. There's a bus stop right outside the hotel that we used to get us to a train station to get to Manhattan. There's a burger king also. Across the street there was a little convenient store. The only negative thing I have to say is they have a small patio area which would be very nice but that area needed some attention. Overflowing trash cans and not swept but it was still nice to have a little spot you could sit outside in. I would stay here again! It is very close to JFK

Family_with_children

6/10

Pleasant

14 Jul 2026

Roxy

The room did not look like the picture and the mattress was worn out needed to be replaced. Refrigerator was not getting cold.

Partner

2/10

Poor

14 Jul 2026

Adam

I wouldn’t go here at all. I got a new hotel closer to manhattan for my few day stay. Only food was a Burger King across the street. Bed was lumpy and felt like there was a hole it in. Bathroom had sketchy appliances (like spliced wires together to have a hair dryer). Sketchy place.

Self

6/10

Pleasant

13 Jul 2026

Abror

Www

8/10

Excellent

13 Jul 2026

MARIO HELEODORO

Was nice experience, in my next visit to NY for sure I will spend a couple nights there again.

The only thing I noticed, when I took a shower, wasn't hot water. but in the sink was hot water, how come? Fortunately it wasn't winter!!

but everything was good, thanks

Partner

8/10

Excellent

13 Jul 2026

Rembert

Close to JFK. Free shuttle. Convenient. Low price for the area. Sketchy area outside but for a night layover at JFK, it’s OK.

Self

2/10

Poor

13 Jul 2026

Maile

The area was really loud, we could hear hotel doors slamming off and on through out the night. We could not get a good night rest at all. We asked for a queen size bed we got a full size instead. The shuttle bus driver was really nice and took us to our terminal. Over all I would not stay here again due to the wrong room given and very very loud noises through out the night.

Family_with_children

10/10

Exceptional

12 Jul 2026

Nevia

Location

Partner

6/10

Pleasant

12 Jul 2026

Margaret

Room 106 smelled like cigarettes smoke.

Family

6/10

Pleasant

12 Jul 2026

Timothy

If you’re looking for a bed with convenience to JKF. This works.

8/10

Excellent

12 Jul 2026

Debra

This is an older hotel, facilities were all there and available for those who could use them - laundry, ice, breakfast, airport shuttle, limited (expensive) parking, local fast-food options, and more!
Being in New York explains the high price of the stay, but having an extremely early flight the next morning, it was necessary. The shuttle driver was amazing.

Family_with_children

10/10

Exceptional

12 Jul 2026

Ann

Nice place. Convenient with helpful staff for a one nightvstay

6/10

Pleasant

12 Jul 2026

Elva

Nada

Family

6/10

Pleasant

12 Jul 2026

Nicola

Easy for airport transportation

6/10

Pleasant

12 Jul 2026

Santoshkumar

Our stay was ok, their breakfast option is helpful. May need some maintenance for room like better pillows and fix the broken blinds for next time.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Andy

This is a 2 Star hotel at BEST… sketchy neighborhood with no food options other than Burger King and not after dark. Very very loud street noise. It’s an OKAY place to sleep if you’re stranded at JFK but that’s it. Staff is VERY friendly but it’s a last resort.

Self

10/10

Exceptional

10 Jul 2026

Elizabeth

Was close to airport. Room was nice and clean and Air conditioner was working properly.

Self

4/10

Poor

10 Jul 2026

SANKARA

Rooms are not so clean and no breakfast. The very point in booking the airport hotels is to get a shuttle to airport but their shuttle service is not so frequent and I have a rent a cab to go to airport.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Viche

Good for one night. Shower pressure is low and hot water not that hot but other than that the bed is comfortable and made for a good night sleep.

8/10

Excellent

10 Jul 2026

Chris

Not exactly a great hotel experience, but exactly what it needed to be for an early morning flight.

Self

6/10

Pleasant

09 Jul 2026

Vanessa

Room 325 AC needs to be replaced sounded like a jackhammer running all night. Also, the mattress had significant stains. Sure hope it’s not blood. Would’ve been nice to have breakfast a little earlier than six for those of us that have to get to the airport early, but super close to the airport. Parking for rental was fine.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Gilbert

Helpfuland hardworking staff. Clean rooms. Convenient for the shuttle service to the airport.

Partner

6/10

Pleasant

08 Jul 2026

Colleen

The Waffle maker had issues. Even using the spray oil the waffles stuck

Self

6/10

Pleasant

08 Jul 2026

Kelly

We had to check out early for a 6 am flight but the front desk clerk was no where in sight. We waited 10 mins for her to show up. When asked about getting a banana for breakfast, she told us breakfast didn't start until 8 am. I don't think it would have been so difficult for her to go into the back and grab 2 bananas for us. I found her to be rather rude.

Checking in went very smoothly and the shuttle was easy to find and timely.

Friends

8/10

Excellent

07 Jul 2026

Kathleen

The property is convenient to major highways. The floors were were clean. There are many eating places in the area. The beds were comfortable but the air conditioner unit was very noisy. The breakfast area was not well maintained. After two days my key did not work. I had to go back to the front desk for them to fix it.

Partner

8/10

Excellent

07 Jul 2026

Almatmed

Room was clean and size was ok. My issue was the internet was down the night I stayed there.

6/10

Pleasant

07 Jul 2026

Justin

Room was clean. The breakfast was very poor and not for a whole hotel of people. Coffee was empty from both carafes. My wife asked about the waffle mix since the machine was taken apart. The woman replied its 8:40 and breakfast ends at 9 so it's done already. So if you want a waffle get there early. Probably wouldn't stay again

Partner

6/10

Pleasant

07 Jul 2026

janet

Close to airport but shuttle only runs once an hour. A bit noisy too.

2/10

Poor

06 Jul 2026

Jacqueline

The shuttle driver to and from the airport was extremely excellent. The air conditioning system in the room was excellent, but the drainage for the tub in the room was terrible! When you shower, the water did not go down, so you had to shower in dirty water or turn the water off and wait for it to go down.

Friends

2/10

Poor

06 Jul 2026

Cynthia

I want my money back! The hotel had a urine smells upon arrival. The room was not clean. I did not sleep in the sheets. The tv did not work. The toiletries were empty. I would have stayed at the airport. On the ground floor level the custodian area was wide open. How do I get my money back. The front desk people were overwhelmed. However I was able to depend on the Quality inn shuttle back to the airport.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Nevia

Location and staff was on point.

Partner

4/10

Poor

05 Jul 2026

Sheryl

The property is very dated. It served its purpose for a one night need, but not for a long stay. Location seemed a little sketchy too. But the staff was very nice and the shuttle to and from JFK was a great perk.

10/10

Exceptional

05 Jul 2026

Heidi

The room was clean and perfectly cool (during the heatwave). The staff were courteous and the shuttle driver was incredibly helpful. Thank you!

2/10

Poor

04 Jul 2026

Marc

Our room was awful. The TV did not work and we could not shut it off because the batteries in the remote were no good. I asked the person at the front desk for new batteries but they never came so we had a TV with a white screen on all night. The blinds in the room had broken pieces and the bed was absolutely terrible.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Robert

Toilet was blocked and kept backing up big leaks around the sink taps

Self

6/10

Pleasant

04 Jul 2026

Helen

There is no hair conditioner.
Hair dryer is not working but the room is clean and the AC is excellent

Family

10/10

Exceptional

04 Jul 2026

Teodora

The rooms were clean and the beds were comfortable. The airport shuttle was very convenient.

Family

2/10

Poor

03 Jul 2026

Brooke

I have never written a hotel review before; however, I feel compelled to share our experience as this was the worst hotel experience we have had. We have traveled extensively and have stayed at hundreds of hotels. We chose this hotel specifically because it advertised an airport shuttle for our short overnight stay. What the hotel does not make clear is that the shuttle only runs at the top of each hour. If you miss it, you are left waiting for up to an hour, which defeats much of the convenience it promises. In addition, our room had no hot water, the television did not work, and the overall condition of the facilities appeared poorly maintained. We were placed in a room that was right off the dining area. Throughout the night, there was constant loud noises, including yelling and repeated banging coming from outside our room. The walls and doors were so thin that it was impossible to sleep. We would have been better off sleeping at the airport. When we expressed our concerns to the staff, we were left with no resolution and no response from management. Overall, this was the worst hotel experiences we have had. Stay somewhere else.

Partner

6/10

Pleasant

03 Jul 2026

Amy

People trying to open the door to my room throughout the night and early morning.

Partner

2/10

Poor

03 Jul 2026

Ann

Stay there a month ago. Good experience. So when traveling with my 18 yo grand I expected same. Unfortunately NOT- our toilet wasn’t working. They said they had no one to fix it but would give us a plunger. I don’t pay to do plumbing. I said if you can deliver it I was told no. AND the hotel was fully booked so no move possible. Since there was tissue in the toilet when we got there and their attitude I suspect they knew. Either the housekeeper saw when she made up the room OR they gave it to another guest who complained and got the working room. I was told when I called at night they would compensate me- doesn’t give USA working toilet. So in the morning when checking out, I asked and was told they let Hotels.com know. NEVER AGAIN!

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Ron

Tv did not work and a very poor breakfast

Partner

10/10

Exceptional

03 Jul 2026

Melesia

The staff was very helpful and kind , the place is clean , it’s close to the airport,and the parking came in very convenient to us

Friends

10/10

Exceptional

02 Jul 2026

Dawn

The stay was nice. My room was never cleaned. But it was okay .

Self

2/10

Poor

02 Jul 2026

Nicole

I had this reservation for over a month. There were Midwestern storms which delayed my flight past midnight. Even though I had a reservation with a confirmation and insurance, they said that their rooms were full, and I had to go somewhere else. The shuttle was also no longer working after midnight so I had to pay for an Uber to get there. Then I had to find a hotel at 1 AM that would take me for an early morning flight to Italy. They were so rude at the front desk. I cannot even imagine how they even have jobs except that people wanna stay near JFK before an overnight flight. They were not helpful. They were rude. They were sinisterly, smiling when they told me I no longer had a room at 1 AM. They offered no suggestions from anywhere else to go. It was a terrible experience and I do not recommend this hotel for anyone who doesn’t want to be treated in the rudest fashion imaginable.

8/10

Excellent

01 Jul 2026

Jaime

Air conditioning good and personal very nice

6/10

Pleasant

01 Jul 2026

Minoru

The lobby area was very noisy when I checked in. Terrible breakfast.

10/10

Exceptional

30 Jun 2026

Masuda

Good and clean hotel

4/10

Poor

30 Jun 2026

Gavri

You can hear people in the hallways at all hours leaving for the airport. Thin doors. Bed was comfortable. Ground was kinda sticky.

Self

6/10

Pleasant

30 Jun 2026

Karin

First, I called for the airport shuttle twice because the first time I was told it will be there in 15 min , 35 min passed no shuttle, called again 15 min. It got there. When I get to the hotel I’m told the shuttle leaves every hour on the hour, I would’ve like to know this when I called the first time. Secondly the room was a bit dirty and there were stains on the desk and on the bed. Hair and dust in the bathroom.
So I’m giving it a 3/5. Front desk girl was nice and so was the driver.

Self

8/10

Excellent

29 Jun 2026

Bakhtiyor

Good stuff

Self

2/10

Poor

29 Jun 2026

Shiva

.

Self

10/10

Exceptional

29 Jun 2026

Kofi

The rooms were clean, the airport pickup and drop off was live saving and the driver and receptionist were just awesome. I 100, % will recommend anyone to stay there.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Alesia

Everything was great

2/10

Poor

29 Jun 2026

Alexandra

The worst hotel ever- even for an overnight don’t do it!!!!

Family_with_children

6/10

Pleasant

29 Jun 2026

lisa

The smoking area definitely needs to be power washed, the rooms themselves were relatively clean but the cleaning staff never actually cleaned our room, they didn't restock any towels or anything. Overall I would stay here again if It were my last choice.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Rita

TV in room didnt work, definitely needs updates, but at the price for our purpose, cant really complain. Breakfast was the best thing with lots of options.

Family_with_children

10/10

Exceptional

28 Jun 2026

Christina

The quality inn was a perfect place to sleep before our early flight. We were able to keep our car parked there for a fee and the shuttle was easy to use and convenient. It was the right price point for what we needed.

Partner

2/10

Poor

28 Jun 2026

Kevin

This was not a great experience. Breakfast was limited to say the least, not replenished for late comers. Staff were very helpful, shuttle was a life saver. Not a safe place to leave valuables or any possessions, did not use room service to limit access to the room, Safe was broken,

Partner

6/10

Pleasant

28 Jun 2026

wendy

The free shuttle is actualky just a ride to tram to airport. As a person wirh a cane and limited mobility it ruined the end of trip. I had booked this spot for the shuttle to airport. So i had to pay 30 dollars to go to airport

Friends