Quality Inn JFK Airport Rockaway Blvd

United States , New York Area - NY
Jamaica, 153-95 Rockaway Boulevard
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49 reviews shown

8/10

Excellent

07 May 2026

Sean

Convenient access to airport for overnight stay + cheerful.

Self

6/10

Pleasant

07 May 2026

Maria

They message with easy to follow directions for getting the shuttle from JFK. Shuttle driver was nice and the ride was smooth. The room was your average hotel room for this price and the bed was super comfy. But, the rooms were loud. You can hear everything going on outside, heels clicking down the hallways, etc. So if you are a light sleeper keep that in mind.

The other thing is, if you are looking at staying here because it pulled up on the list for hotels with a shuttle near Laguardia or were looking for a place between the two (my unusual circumstance this trip) know that they only provide a shuttle to JFK. You will have to get a ride share or taxi to Laguardia.

Self

10/10

Exceptional

07 May 2026

Ayesha

Very friendly

Family

10/10

Exceptional

07 May 2026

Romany

Very nice and very clean everyone very nice
I recommended to anyone?

Self

8/10

Excellent

06 May 2026

Florentino

Muy buena atención

Self

10/10

Exceptional

06 May 2026

Linda

while this is an older place, you could see they had taaken the time to put in new floors, beds and bathrooms. the staff was great and it wa handy to be pickedup at federeal circle. the hot meal was waffles, all the rest was cereal, yogurt etc. decent coffee

Self

8/10

Excellent

05 May 2026

James

Great parking

4/10

Poor

05 May 2026

Jahmel

Trashy stay. Skip it.

Family_with_children

4/10

Poor

05 May 2026

Stephanie

I booked a double room for 3 adults and I was given 1 king bed. At check-in, he confirmed I needed two beds but when we walked in it was a single room. I called front desk, and he said that there were no other rooms available and that the room with the double bed had a leak problem. I should have been notified in advance so I could make other arrangements. He offered to go clean another room which would take 15 minutes but I did not trust that it would be cleaned thoroughly so I declined. It was after 1a and we had limited options to go anywhere else after a long 15 hours travel day.
When I called for a shuttle pick up from JFK just before midnight, I was informed it was not too late to use the shuttle service and that a driver would pick us up in about 10 minutes. After more than 15 minutes of waiting outside in the cold, I called the hotel back and he said the last shuttle had already departed the airport and the service was no longer availabe. The next morning we went down to have breakfast at 6a on our way to jfk but it was just being set up around 6:15 when it was supposed to start at 6a. The front desk staff and shuttle driver where very polite but the service was poor and we did not have a good experience. The king room was spacious and clean.

Friends_and_family Family

6/10

Pleasant

05 May 2026

Sean

If you need a basic accommodation close to the airport with as good a price as one can find, this is your spot! But lower your expectations a bit.

The receptionist was friendly and smiling upon check in, which went very smooth. The traffic noise is a bit much, but again, if you just want a basic place to sleep, this is a good option in the area.

Water pressure in the shower was good, and the room was very clean. The window blinds could use some repair as anyone from the parking lot could walk up and peek right into my room with the broken slats. I was too tired to care or complain.

The continental breakfast was quite the show. When I came down to eat, some guy already dumped the entire bucket of waffle batter all over the floor and was trying to clean up the giant puddle with very little success. The coffee was criminally bad. The croissants looked like last month’s batch, and the cereal wasn’t gonna do it for me either. Everyone started showing up and rifling through the limited options and crowded the whole dining area so I just went to the BK next door for breakfast.

The woman at the front desk and the airport shuttle service is 10/10 though! Good luck everybody.

Friends_and_family Friends

10/10

Exceptional

04 May 2026

alicia

Everything was great. I'm definitely gonna be visiting again.

Self

10/10

Exceptional

04 May 2026

Reetu

Prab is the name of the person who picked me up and dropped me off to the airport was exceptionally nice. 5 stars to the staff here over all.

Self

8/10

Excellent

04 May 2026

Abdul- Samed

Staff were welcoming and helpful

Self

8/10

Excellent

04 May 2026

Karina

Need a little bit of work. Especially in the rooms.

Partner

2/10

Poor

02 May 2026

Norman

Checked in just fine. Got to the room & got full sized beds instead of the queens that were in the package I purchased. Bathtub had hair in it. A/C kept making loud noises & waking everyone up. Rooms lock was broken. Breakfast was horrible all they had out was bread, waffles & orange juice.

Family_with_children

10/10

Exceptional

02 May 2026

Melissa

Very comfortable room, very clean. Helpful staff.

Partner

8/10

Excellent

02 May 2026

El Mahdi

Good location to the airport and good value

Self

10/10

Exceptional

01 May 2026

Maria del Carmen

The breakfast was fresh. The airport shuttle, excellent service from Harry. Briana at the counter was very couteus and efficient.

Partner

10/10

Exceptional

01 May 2026

Zahid

Parking was easy

Partner

10/10

Exceptional

01 May 2026

Charles

Just a perfect place to stay when you’re travelling out of NYC

4/10

Poor

29 Apr 2026

Cosme

Parking seems to be unsafe.
I had to get a taxi to get there.
Condition of room and bathroom was poor.

Friends_and_family Family

2/10

Poor

29 Apr 2026

Ajith

They didn’t allow me to stay in the hotel, as they had cancelled my booking and took new bookings at higher rates.

Self

6/10

Pleasant

28 Apr 2026

Leopoldo

It’s okay just for one night

Friends_and_family Friends

2/10

Poor

27 Apr 2026

SANTOSH KUMAR

Everything very bad. Kindly refund my hotel charge ASAP

8/10

Excellent

26 Apr 2026

Marta

Nice

10/10

Exceptional

24 Apr 2026

Zahir

Very quiet and fast process.

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Dorothie

Clean room

6/10

Pleasant

23 Apr 2026

Everett

I am not sure if this property is handicapped accessible. If it is, it is not evident. Straight out of reception are stairs that are required to access all rooms.

The rooms are clean and functional, but there are definitely signs of ware and more repair would not hurt.

My room was on the second floor, street level, and I heard street noises all night, and a 3am wake up call by someone screaming in the hallway.

I couldn’t sleep very well, anyways, because the blinds did not block any of the street lights and it perpetually seemed like dawn.

Luckily, no one needed the 5am airport shuttle, since it was parked just outside my window. I took the airport shuttle, so I am not sure about parking, but it does not look plentiful.

Friends

6/10

Pleasant

23 Apr 2026

James

location, shuttle service and coffee were very, very good.....other things OK and was a good value for the price.....we would stay there again.....

Partner

6/10

Pleasant

20 Apr 2026

Nehemiah

For one night it was ok very close to the airport but if you wanted to check out the city it will cost you alot in uber

Partner

2/10

Poor

20 Apr 2026

Mertella

No parking was not. I had to pay 25 dollars a day.... the room was terrible the tv on had one channel and no wifi...I was very disappointed. The bathroom had hot water every othet day..

10/10

Exceptional

20 Apr 2026

Balaji

Front office staff in all shifts, room cleaning staff and Airport shuttle guys are well behaved and customer friendly people. Manager AJ make you feel home away from home warmth. Overall nice place to stay.

Self

4/10

Poor

19 Apr 2026

Andrea

I reserved my booking through Expedia to stay at Quality Inn on Rockaway Blvd. I scheduled April 16-19 to “pay at the hotel”. I received a few text and email messages about whether time was check in and so on.

To my surprise I was alerted by my bank that Quality Inn management took money for the stay from my account and I hadn’t even arrived or checked in at the property as yet. I do not believe my account should have been credited before I arrived or checked in at Quality Inn stated. This practice raise several ethical and legal questions and I will be reporting this property to the better business bureau.

I also have other concerns as parking is not free or discounted. Who wants to pay $25 per night for parking. The room that I am currently staying in has a broken a/c heater unit, the refrigerator cannot be opened as it’s on a tray and has to be lifted up.

I paid nearly $700 to stay at this property. This is the place I chose yearly when I visit to do my annual physical but no more. I will not be visiting this establishment ever again even though it’s at a convenient location.

Choice Hotels don’t address issues. They sweep them under the rug and don’t act.

Family_with_children

4/10

Poor

17 Apr 2026

barbara

Parking was extremely limited and they were trying to charge for it e be though free parking was advertised on line.

Self

2/10

Poor

16 Apr 2026

Edgar

Not safe area. Dirty hotel. Smoke odor. No lock on the door. Duvet without cover. We slept in our clothes since it doesn’t feel clean at all.

Family

8/10

Excellent

13 Apr 2026

Conny

The beds and the room were super comfortable

8/10

Excellent

11 Apr 2026

Dudley

Clean room, good staff, amenities could be better. Secure parking

Partner

10/10

Exceptional

10 Apr 2026

BASANT KUMAR

Airport shuttle service good. Staff helpful.

10/10

Exceptional

09 Apr 2026

Maruthi

Good to stay

6/10

Pleasant

07 Apr 2026

Daniel

Room needs to be upgraded parking area was filthy

Self

2/10

Poor

05 Apr 2026

Mindong

Toilet cannot be flushed.
I could not sleep well and woke up every hours as other customer were keep talking and giggling each other loudly whole night.
And someone knocking the door each rooms during midnight.
Worst hotel in my life

10/10

Exceptional

05 Apr 2026

Jessica

The staff is wonferfull!

2/10

Poor

03 Apr 2026

Clinton

I chose this hotel for convenience near JFK, but the stay fell below even basic expectations.

The room appeared surface-level clean and the bed was comfortable, but there were several issues that shouldn’t be overlooked. The window blinds were broken, which impacted privacy, and more concerning, there was visible mold above the shower in the bathroom, which raises serious cleanliness concerns.

Parking is limited to street parking, which happened to be available, but a hotel serving travelers should offer a more reliable option. The continental breakfast was also very minimal—waffles, apples, yogurt, toast, and coffee—with no hot items like eggs, bacon, or sausage, and limited creamer options.

The one highlight was the free shuttle to the JFK AirTrain, which is quick and convenient.

Overall, I would only stay here again if absolutely necessary. There are clear areas where maintenance and overall standards need improvement.

Self

10/10

Exceptional

02 Apr 2026

Jeanne

The staff was very helpful.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Luz

The hotel is short distance from the airport and has shuttle bus service.

Self

8/10

Excellent

28 Mar 2026

Svetlana

Convenient for just an overight stay...

Partner

10/10

Exceptional

27 Mar 2026

Sangeetha

We had a comfortable day, including the use of the bathroom and other room amenities. The staff was helpful with luggage as well as giving us information we needed. It would have been nice if the hotel breakfast included oatmilk as an alternative to dairy milk. The hotel provided a quiet environment for a good night’s sleep as well.

Friends_and_family Family

6/10

Pleasant

27 Mar 2026

Daniel

Good spot for one quick night before a flight but blinds on windows were broken and dingy hotel but served the purpose

Self

6/10

Pleasant

29 Apr 2026

WAI MAN

整體乾淨，但房間較舊