Name: Lex View Inn at JFK Airport
Address: 138 05 Jamaica Ave, Jamaica, 11435, US

2/10

Poor

02 Nov 2022

Anglia

The customer service is the worst!!! The rooms are dirty and they do not have phones! It was horrible and I would never recommend it.

Leisure Self

4/10

Poor

17 Oct 2022

Yasmin

On face value the staff were friendly enough. But when I called a week prior to my booking just to confirm, the man on the phone was so rude he said ‘why you calling now if your booking is next week. Bye!’ And put the phone down on me. On the first night there were people fighting in the hallway nothing was done to stop them, we were terrified in our rooms! There was an awful smell in the hallway and the 2 rooms we booked. The place reeked of stale smoke and the blankets had ash holes in them- all of them! Both rooms were filthy! This is NOT an over exaggeration!

Leisure Family

6/10

Pleasant

11 Oct 2022

Jovanna

There wasn’t any parking had to walk a mile around the corner

Leisure Self

2/10

Poor

03 Oct 2022

Abadur

No heat was working,
Shower system was broken
Noisy sounds all night from toilet

Business_and_leisure Friends

6/10

Pleasant

01 Oct 2022

Aaron

I read some reviews that had me a little scared before I got there. I’ll be honest, place needs some upgrades but it’s not as bad as what I read. My only complaints would be they can use some new towels, some of them were stained. And when we asked for extra, they were stingy. You get what you pay for honestly. Spend a little extra if you’re looking for 4 star. This place is more like 1.5/2 star.

Leisure Partner

2/10

Poor

24 Sep 2022

Tawhidur

That’s a disgusting property

Leisure Friends

2/10

Poor

21 Sep 2022

Natasha

Prostitution hotel

Awful. My room was located two flights down in a creepy dungeon/basement type area. Doors/walls very thin can hear everything. People hanging in stair wells late night. Back exit right next to my room did not feel comfortable at all. I was told by local this a prostitution hotel. I did not stay longer than an hour.

Self

6/10

Pleasant

20 Sep 2022

Mark

They were not very amenable to an early check-in: \"Check in is at 3 pm\"

Leisure Family

2/10

Poor

08 Sep 2022

Mohamed

Unless you have no other alternatives, avoid at any cost. Staff not friendly, room was dirty, fights at night and very loud, could not sleep, elevator was not working, no amenities whatsoever. Did not feel safe, and could barely sleep.

Business Self

2/10

Poor

01 Sep 2022

Jamil

staff is very untrained and rude

Business

4/10

Poor

18 Jul 2022

Santiago

Stay away from this Hotel

Worst hotel. People fighting 2am in the morning. Marijuana odor all over the room. All the forniture was not in condition for a paying client. I can't believe they are part of Hotel.com. stay away from the top floor. Elevator bottoms don't work. Run

Business

2/10

Poor

06 Jul 2022

Michelle

Terrible stay

No one greeted us and one guy thought we were lying about our two day stay that he kept asking for our room card to verify and his attitude wasn't pleasant. The room wasn't clean, the bed had blood stains on it, they didn't give free breakfast, no microwave was in the room or eating facility, the furniture in the room looked runned down and the pillows weren't comfortable nor was the bed. We will never come back again to this hotel.

Friends_and_family Family

2/10

Poor

28 Jun 2022

Takiyah

It was dirty and nasty and one of the painting had broken glass and the floor was dirty and bathroom and I let them no the hotel was nasty

Leisure

8/10

Excellent

20 Jun 2022

Thomas

It was lovely

Business Self

2/10

Poor

03 Jun 2022

Ramzi

Extremely, over the top, expensive. I paid 100$ for a night and i would have felt robbed by paying even 10$. Terrible room, extremely bad neighborhood, towels had hair on them and to top it all of, there’s no breakfast included.

Leisure Self

6/10

Pleasant

28 May 2022

Mary

Shower did not work. Floors were sticky. Curtains were inadequate

Self

2/10

Poor

16 May 2022

Naraine

My stay was terrible.
The sheets were soiled and the room was filthy and the worst part of all is the dirty bathroom with pubic hairs all around the tub and soap scum and black molds on the walls.
Please pull the sheets open all the way as they are not changing the sheets!!!
If you pull the sheets off and inspect the bed you will see dirt on the sheets from whomever that occupied the room before you did.

I complained to the staff and I just had to leave with my 4 year old son. I was not refunded any money even for the two remaining days that I had as I booked a stay with this hotel for three days.

Really sad to see how this hotel is under serving this predominantly black community.
Two thumbs down!
Shame shame shame on this hotel.

Friends_and_family Family

6/10

Pleasant

09 May 2022

Luis

needs to improve and update the heater and cooling units its to old

Leisure Partner

2/10

Poor

06 May 2022

Natalia

Looked like trash

Leisure Partner

2/10

Poor

24 Apr 2022

Thomas

I already saw all the 1 star reviews so I wasn’t surprised when I got there and got what I expected. But lemme share my experience at this dump they called a hotel. At place that does the bare minimum at cleaning their hotels, there was a large crack in my bathroom mirror, the tv worked but the guide button didn’t so I had to flip through channels the whole time to see what was on tv. There was a mini fridge that didn’t work. Had to change my key after the first day because it didn’t work anymore, the guy at the front desk already knew what we were about to ask and immediately fixed the key. And there is maybe 10 spots of free parking behind the building so the last night all spot were full so we had to park a few blocks down in a neighborhood on the side. We ended up getting a ticket the next morning. The only thing that was a positive about this place is I didn’t see any roaches or bed bugs like everyone else was talking about. But I guess you get what you pay for.

Friends_and_family Friends