Bkway Hotel Brooklyn

2/10

Poor

15 Jun 2026

Fraser

The worst hotel I have ever stayed in.
I arrived at midnight after a long trip from the UK and upon arrival there was something happening in the reception.
I went to my room and there was a cleaner cleaning one of the rooms which I thought was strange. I went to my room which smelled of smoke and was unclean. I tried to sleep but there was too much noise coming from the rooms Nextdoor and the cleaner continuing to clean rooms all night. At 4am I decided to leave the hotel and go to airport over 6 hours prior to my next flight. Upon leaving the hotel my suspicions were confirmed when I watched a prostitue standing at side of road until a car pulled up and she took the man into the hotel past the receptionist and into the lift.

Self

6/10

Pleasant

15 Jun 2026

Jeff

If you’re going to Brooklyn and need a no-frills, reasonably priced room, this works. But that’s about all I can say.

Partner

4/10

Poor

08 Jun 2026

Prashanth

Very shady place, very shady people stay at the place. And it stinks of smoke even though it's a "non-smoking" hotel

2/10

Poor

08 Jun 2026

Romira

This is not a hotel. I would describe it more as a motel. I stayed here for 3 days because I was in town for a festival they did not clean my room at all I had to ask for extra towels and sheets to change myself. The tv kept stopping and the WiFi would not load. The room was dirty and did not have an iron. They called me multiple times throughout my stay to checkout and I had to remind them I was there for 3 days not just one. It’s not worth the price if you are used to staying at a hotel with basic amenities such as an iron, clean room and front desk staff

Partner

6/10

Pleasant

26 May 2026

Janelle

The room was okay. It could have been cleaner and some things did not work. The AC was also off and on.

Family

2/10

Poor

24 May 2026

Kymberlyn

Originally I ignored the comments from the reviews. This hotel is not a good stay. Other guest smoke in the hotel. The building is rundown. They only give you one towel for your stay. They do not do a good job with replacing sheets. They will keep old bedding from other guest in the bed.Broken refrigerator. DO NOT STAY HERE

Partner

2/10

Poor

22 May 2026

Paola

The place smells like cigarettes and mariguana , the floor sticky and dirty the doors to the bathroom were broken , the walls had pup and the shower curtain. The staff was rude , only one guy was nice and I guess because it was his 1st day . The worse place I ever stood in please look at the reviews before booking my daughter deft did not read it when she booked

Friends_and_family Family

4/10

Poor

20 May 2026

Nihal

To be very honest, the hotel provided a good room, but the neighborhood is horrible. 40 minutes from Manhattan, 25 minutes from downtown Brooklyn with a car. Staff is horrible, had to ask house keeping to come clean the room but they never showed up. Big reason to not book here is the AC system does not work. Had to sleep in extreme heat and that didn’t go well. Overall, don’t book here unless you are willing to pay less and sacrifice your sleep. Usually in New York you go to Manhattan and Downtown Brooklyn so being so far way is a hassle. Hotel does not provide any water, staff told me to go buy at the deli or the gas station. Another big issue: it’s very loud in the neighborhood. People blasting music at 6:30am (no joke) and people honking all day long.

Friends

4/10

Poor

18 May 2026

Kenny

Parking was available and convenient. The HVAC was not working properly, and the room was hot throughout the night, even though the system was set to 68°. When I checked in, I was placed in a room that was not yet cleaned. I was then moved to a smaller unit than the one I had reserved. I had to wait several hours to be placed in the reserved-size room. Once in the room, it had an overwhelming smell of smoke, which made me sick and caused my partner to break out. In the window, the middle section of the drapes was a shower curtain that let in excess light, and we could not sleep comfortably. The lights in the room were also not working properly, as there was one light in the sleeping area and one in the bathroom that could not be fully turned off.

Partner

2/10

Poor

17 May 2026

Jeongmin

This hotel was a horrible experience for us and the worst HOTEL we had stayed in ever. This should have not been named Hotel to begin with. The place is a non-smoking hotel but it smelled like weed and cigarettes every floor and the rooms smelled really bad. My reservation indicated a non-smoking room and had to change room multiple times. During the stay of 2 nights, we physically changed the rooms three times not including just checking 6 other rooms which were in horrible conditions. The bed sheets also had cigarette burn marks. We didn’t feel safe at times because the neighbors were yelling and screaming. Overall, this stay was more of a headache than anything.

Friends_and_family Friends

6/10

Pleasant

17 May 2026

SHIRLEY

Reserved a king size bed room, but it wasn't available so they accommodated us with a later checkout which kind of made up for the inconvenience. Clean room and the parking is a plus.

Partner

4/10

Poor

15 May 2026

Lontionette

U hear the door slamming in the hall way from my room and smoke sent in the room

Self

8/10

Excellent

26 Apr 2026

Nikella

The place was clean and I would love to make another accommodation there again when I am in NYC again.

Self

4/10

Poor

25 Apr 2026

Natasha

Main issue is the noise, as the walls are paper thin!! Was told that the 1st floor would be quiet…. Far from it! You can hear all the lobby activity and your neighbors business :(

This is not a hotel, more motel and something to book when there is nothing else available. Aka desperate measures.

Self

4/10

Poor

24 Apr 2026

Chelsea

Staff was kind- not an ideal neighborhood. Rooms were not super clean. Okay if you are just needing a place to sleep. Parking was provided which is nice / rare in the city

Partner

4/10

Poor

19 Apr 2026

Imani

Please read before booking so you know exactly what you’re walking into.

The hotel is very aesthetically pleasing at first glance, but the environment and operations can be extremely misleading. During the late-night hours (around 3–4 AM), there was a lot of concerning activity—women coming off elevators half-dressed and men coming in asking about hourly rates to see women. While what adults choose to do is their business, it significantly affects the overall atmosphere and comfort of the stay.

My husband and I could have overlooked that aspect if the room itself had been properly cleaned and maintained—but it was not. We found a black capsule on the floor (which raises obvious concerns), and there was a red stain on the sheets that appeared to be blood. That is completely unacceptable.

On top of that, the hotel had a strong, unpleasant odor throughout. The 4th floor smelled heavily of cigarettes, so we were moved—only to find that the 5th floor smelled just as bad for the duration of our stay.

Another unsettling moment was when a man came in asking for an hourly room and specifically requested an “11” room. This stood out because we were initially placed in room 411 and then moved to 511, which made us feel uncomfortable and uneasy about the type of rooms we were being assigned.

Overall, while the hotel looks nice visually, the experience was very disappointing and unsettling. Cleanliness, safety, and overall environment need serious improvement.

Partner

10/10

Exceptional

21 Mar 2026

Jeremy

Great

10/10

Exceptional

23 Feb 2026

Moise

Good

10/10

Exceptional

22 Feb 2026

Moise

Very good

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

karolina

Clean and close to train station

10/10

Exceptional

07 Feb 2026

Moise

Great service I love it

4/10

Poor

01 Feb 2026

arlenee

The hotel parking lot was full, spaces had alot if snow that wasnt cleaned out.Thw check-in was fast n simple. But i feel this hotel was to expensive not worth the money I was charged. It has no amenities, no breakfast, no water or ice machine. The room was really hot and I tried to bring the heat down on the thermostat and it didnt work. The room is really small, we was missing the tv remote control as well. The bathroom had really great hot water and it was nice. If anyone is gonna stay here make sure to bring something to drink and eat, theres no vending machines for snacks. There is a mini-fridge in the room. The bed was comfy. The hotel is located across the street from a Wendys and McDonalds. I would not stay here because ita to expensive.

Leisure Partner

6/10

Pleasant

21 Jan 2026

Kelveney

Decent

Partner

4/10

Poor

10 Jan 2026

Sahadat

Entire hotel smells like weed .

Business

8/10

Excellent

08 Jan 2026

Amanda

Good

10/10

Exceptional

08 Jan 2026

Dymond

Nice hotel

Leisure Partner

4/10

Poor

05 Jan 2026

Shelly-Ann

My husband and I stayed here from 2$ December to 1st January. The rooms are close to the road and it’s noisy from the vehicles, you also hear the trains passing. Rooms are very close and not sound proof so you are hearing persons screaming and slamming doors at 12/1 am.
Attendants never came to clean our room unless we asked. Everyday we went out and came in like 11pm/12pm our both access cards never worked and I have to go downstairs to let them know, when asked what the issue was, the receptionist never answered.
Will not recommend staying here for a first timer. Thankfully I stayed in Manhattan the first week of this trip for the full New York experience.

Leisure Partner

2/10

Poor

03 Jan 2026

James L. Roberts

Couldn't get There... flight was canceled and now i have to put in a claim for a room i didn't even stay in

Leisure Partner

2/10

Poor

03 Jan 2026

Nirav

Bad hotel and not enough cleaned, no water or cups provided , nearby community is scary and not safe. Highly not recommended

Leisure Partner

4/10

Poor

30 Dec 2025

Kenley

Room was cold even with the hit on

8/10

Excellent

19 Dec 2025

Chris

A little drafty on an admittedly cold night, overall good value for the location.

Business_and_leisure Self

10/10

Exceptional

13 Dec 2025

Jonathan

I loved it and will be back when I have the time to come back home.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Faruque

It was great

6/10

Pleasant

12 Dec 2025

Carlene

Staff was very friendly however no chair in the bedroom.

Business Self

10/10

Exceptional

12 Dec 2025

Elmehdi

Nice clean room. Staff was very friendly

Self

2/10

Poor

11 Dec 2025

Michèle Darelle Makowa

They make going crazy for the early check in .The lady make me paid 100 dollars for the early check or it was already 9:30 am😤

10/10

Exceptional

11 Dec 2025

Paola Andrea

Good

10/10

Exceptional

07 Dec 2025

Joseph

Stayed 4 days with my wife, the beds could be a little softer and I don’t like that people smoke in the room other than that everything else was cool. It’s close to family

Friends_and_family Family

4/10

Poor

06 Dec 2025

Rafael

Room was very cold even with heat fully on. Light in room wasn’t able to turn off (switch wasn’t working). The area around hotel is extremely sketchy. If you’re looking for a safe place to stay, this isn’t it.

Business Self

4/10

Poor

06 Dec 2025

Alyssa

The room didnt feel clean, the sheets were stained/had cigarette burn holes. The floor had some grime on it. The room smelled like cigarettes. There was no remote.

Leisure Friends

4/10

Poor

03 Dec 2025

rose

Staff were kind and train is walking distance from the hotel. Area felt very unsafe and there was lots of yelling at night. Dont blame the staff at all, they did their best. Very understaffed.

Business_and_leisure Self

2/10

Poor

24 Nov 2025

Mojah

The lady at the front desk is very rude .

10/10

Exceptional

20 Nov 2025

Shagor

Very good service thank you 🙏

Business Family

2/10

Poor

17 Nov 2025

Ahria

I previously addressed this matter with Expedia, but I am providing a clear summary of our experience. We selected this hotel for a work trip based on the advertised amenities, particularly reliable internet and a functioning television. Upon checking in, we discovered that neither the internet nor our cellular signal worked in the room. Because stable connectivity is essential for work calls, this was a significant concern. When we approached the front desk to request assistance, the staff member was dismissive, interrupting repeatedly and stating that no technician would be available that evening. When I explained that we would need to cancel the reservation if the issue could not be resolved, he rolled his eyes before providing a key to another room. He also informed us that cancelling would result in no refund. After moving to the second room, the internet dropped again within an hour and the television still did not function. I contacted Expedia to request a cancellation, but they stated that the hotel had to authorize the refund. Based on that guidance, we checked out and booked another hotel nearby. Our total time on the property was roughly three hours, and we did not stay overnight.
The following day, Expedia informed us that despite purchasing trip protection, we would not receive any portion of the $800 paid because the hotel refused the refund. This was deeply disappointing.

Business_and_leisure Partner

8/10

Excellent

11 Nov 2025

Glenford

Good

6/10

Pleasant

07 Nov 2025

sharlene

The first room they gave me the door don't lock you don't need a card you could just open it and go in after the switch room everything was ok

Business Partner

8/10

Excellent

04 Nov 2025

Shamel

Friendly staff
Convenient location
Nice rooms- just small issues with ac

Leisure Self

6/10

Pleasant

01 Nov 2025

Kelveney

The room did not have a remote control for the TV nor a chair for the desk and there was leftover food in the freezer in the refrigerator.

Partner

10/10

Exceptional

30 Oct 2025

Jayson Matthew

It's good, my flight got cancelled and came here and I feel I made a good choice.

Leisure Family

4/10

Poor

30 Oct 2025

Tariq

Pics online are deceiving. Rooms are tiny. Housekeeping is sparse, we has to hunt down extra towels and service for rooms. Hotel was in a bad area. Very loud early in the morning, so sleep was affected. Would not recommend for the price.

Business

4/10

Poor

26 Oct 2025

Charlotte

Thumbs Down

Extremely small room, no safety bars in bathroom, no closet or hangars to hang clothes, no night lock on entryway door, no iron and iron board, no luggage carts for luggage! Definitely not worth staying even one night.

Friends_and_family Friends

2/10

Poor

23 Oct 2025

Samson

This is the worsted hotel have been to 😭

2/10

Poor

22 Oct 2025

Xiomara

This place is like a motel charging by the hour, the room is very small. Was not able to sleep as they thought starting at 7am to drill on the walls was a good idea. Never again

Friends_and_family Family

4/10

Poor

21 Oct 2025

Sharai

The lobby smelled like piss and I didn’t have a remote for the TV in my room so they had to find me one. The back of it was taped on but the tape kept falling off causing me to catch the batteries.

8/10

Excellent

21 Oct 2025

Mohammed Adam

Clean room
Good staff
Noisy area

Leisure Self

10/10

Exceptional

18 Oct 2025

Richard

The moment I arrived, I was greeted with warm hospitality and efficient check-in service. The staff went above and beyond to make sure I felt comfortable and well taken care of throughout my visit.

The room was spotless, beautifully designed, and very comfortable — everything from the cozy bed to the modern bathroom exceeded my expectations.

Business_and_leisure Self

2/10

Poor

14 Oct 2025

Nick

Workers lacked compassion to clean rooms. Also the next door gas station is a host for bad activities

Business_and_leisure Partner

8/10

Excellent

14 Oct 2025

Sharmike

Fast check in

Quick and easy check in

Self

4/10

Poor

12 Oct 2025

Kiona D

The area around the hotel was clean and made accessing public transportation really easy since there was a train stop close by. Checking in was easy and the staff was nice enough. But some things about the room were just off. The room had clearly been cleaned recently, but I saw 3 baby roaches. Two of which I saw on the bed. There was also something suspiciously like mold on the curtain by the AC. Speaking of which, the AC worked until it started making weird vibrating noises. The few neighbors I saw were friendly enough until one of them would start screaming and slamming into the wall by my room. Overall, I never felt the need to leave because the conditions weren't horrible. But they were bad enough that I don't see myself staying at this hotel again or recommending it to anyone else.

Leisure Self

6/10

Pleasant

12 Oct 2025

April

Shower had hair in it for past person who was there. Other than that it was a good stay.

Friends_and_family Friends

2/10

Poor

11 Oct 2025

Elija

Bloodstains on the curtains, bits of trash on the restroom floor, gunshots and frequent visitors from 3am-6am, rude front desk

Business_and_leisure Self

6/10

Pleasant

11 Oct 2025

Samson

I like the food that was around but parking was to small

10/10

Exceptional

09 Oct 2025

Ceasia

Quick check in. Clean room and quick response to towel request. There was Plenty of free parking as well. My only con was the traffic noice late at night.

Leisure Partner

2/10

Poor

09 Oct 2025

Ava

room was dirty, mystery splatter on walls, room card kept not working

Business Friends

2/10

Poor

07 Oct 2025

james P paris

Should of known the minute I saw they rented rooms by the hour. People yelling in the hallways until 5am. Shower door feel down, shattered, cutting up my wife. Attendant blamed her. The mere fact that this was possible at all is litigineous. Dangerous. Would recommend a safer area, safer place to stay.

6/10

Pleasant

04 Oct 2025

Nereida

It was nice just needed fresh towels, the 4 days there, and no fresh towels.

Leisure Friends

2/10

Poor

30 Sep 2025

MHD Tark

This was by far the worst hotel experience I’ve ever had and I travel often. I booked this property through Expedia and left within hours of checking in because it was completely unsafe and uninhabitable.

The hotel is in an extremely dangerous neighborhood, which was never disclosed in the listing.

The images online were completely misleading and do not reflect the actual state of the property.

The reception desk is enclosed in thick glass for employee safety, a clear sign of how unsafe the area is.

My room had no lock on the door, no bathroom door at all, and even had blood stains on the wall.

I was traveling with my 1-year-old baby, and the conditions made the stay terrifying and absolutely unacceptable for families or anyone concerned with basic safety.

This hotel should not be listed on Expedia or any other travel platform. It is unsafe, unsanitary, and completely misrepresented online. Do yourself a favor and stay far away from this property.

4/10

Poor

28 Sep 2025

Haleigh

This hotel did the bare minimum. I had a bed, a mini-fridge, and a bathroom. But other than that, the street was noisy, the location is horrible, and I did not feel like the room was clean, which was confirmed when I found multiple hairs around the room that did NOT belong to me. The price was cheaper than others around the area, but even so I know hotels in Manhattan that are cheaper.

Leisure Self

2/10

Poor

26 Sep 2025

Jessica

Booked this stay last minute because of an overnight flight delay, relatively close to JFK. Not good experience. It was extremely loud, could hear everything happening in the hall and throughout building. People banging on doors at 1:30am. The room itself smelled terribly of smoke. The sheets and pillowcase had someone else’s hair on it. The vinyl plank floors had water seeping up through the seams but I didn’t do anything about it because I had 5 hours before I needed to be back at the airport. Wore shoes in the room to avoid. The worst aspect for me was that the doors did not have locks from the inside so it did not feel safe. Would not recommend. Unfortunately it was my only reasonable option because of late booking.

Business_and_leisure Self

10/10

Exceptional

21 Sep 2025

Leonard

Overall a good place to stay

Leisure Self

10/10

Exceptional

21 Sep 2025

Sahianny

It was a tea

2/10

Poor

16 Sep 2025

Dennis

Yes

Leisure Self

6/10

Pleasant

13 Sep 2025

Mason Ethan

Okay stay. Very loud surrounding area with a main road means you will struggle to sleep at night if easily risen.

Area was a little rough but near a train terminal which made travel easy.

Noise can be heard from all floors through the walls. Staff were quite rude and didn’t really seem to either welcome or trust me.

Wouldn’t stay again but wasn’t the worst experience in the world for what I paid.

Leisure Self

10/10

Exceptional

12 Sep 2025

Phillip

Staff were amazing and very accommodating

Business

10/10

Exceptional

10 Sep 2025

Sharee

Nice place just wish they had a microwave