The Brooklyn

2/10

Poor

05 May 2026

Quinniah

Horrible

Partner

2/10

Poor

04 May 2026

Jess

The property WAS NOT as advertised. The bar was not working, the safe and lock in our room was broken and the room looked like it hadn’t been cleaned.

The linens were stained, the mattress was moldy and stained as well. We left the hotel early due to this and are still trying to be refunded.

DONT STAY HERE.

Friends

2/10

Poor

03 May 2026

Alicia

This place was terrible. Checked into a dirty room. Floors were dirt the bed was dirty with lint from the carpet. Had no towels in bathroom, no toiletries. Night stands were dusty. When we did got towels they smiled molded. The pillows on the bed and the sheets were yellow/brownish. Worse of all their was no street parking. I would never stay here or recommend it to anyone.

Partner

6/10

Pleasant

02 May 2026

john

no towels in the room. asked for towels, still didnt get them

Partner

4/10

Poor

02 May 2026

Kyle

The room was really beautiful. It seemed like the upkeep in the hotel was lacking? Our bathroom door was off the hinges and leaning on the wall. We had no towels and all the cabinets were empty. The fireplace heater was nice and we liked the pretty shower and the spacious room, but it all seemed a bit neglected.

6/10

Pleasant

01 May 2026

Emelda

It’s was nice

6/10

Pleasant

01 May 2026

Gloria

Our suite needed renovation - after looking at another room in the hotel the sliding door to segregate the washing and toilet facilities and the food facilities was missing and the rnnners for this door was left on the floor and on the door were exposed. The hand shower did not work. The microwave was badly stained. The electrical access for wifi was poor. There were broken tiles in the toilet. Cleaning good have been better . Unfortunately our room was directly opposite a night club and sometimes the loud noises continued until the early hours in the morning. Were we given a particular low price because of booking through your company and given low maintained accommodation?

Family

2/10

Poor

01 May 2026

Gloria

I was really excited about this hotel and truly thought I had found an oasis in Brooklyn. At first glance, the room appeared modern, spacious, and aesthetically appealing. That impression didn’t last long.

The reality was unacceptable. The room was filthy. The sheets were visibly dirty, the couch was stained, torn, and looked like it had been pulled off a sidewalk, and the overall cleanliness of the room made it feel completely neglected. My 12 year old granddaughter refused to step into the shower, which says everything.

There were little to no amenities, and the lobby felt disorganized and poorly maintained. It was clear that basic housekeeping standards are not being upheld.

I paid $400 for this room and did not receive a clean or properly maintained space.

The only positive was finding free street parking on a Saturday evening. That said, I would have gladly paid for an expensive garage if it meant staying somewhere clean.

Family_with_children

6/10

Pleasant

01 May 2026

Jo

The comode ran alot. Shower & sink drained slowly/ clogged. Everything in walking distance. Female staff at checkin very nice.

Family

6/10

Pleasant

30 Apr 2026

Laurie

Coffee maker in the room did not work.
The shower handle came off.
Towels were old and ready with trailing strings.
Nice closet, no hangers.
Well, it wasn't absolutely horrendous, I don't see myself staying here again.
My last experience with Expedia, and a nearby neighborhood, was much better at about the same price

Family_with_children

10/10

Exceptional

28 Apr 2026

Mary

It was perfectly situated, close to my daughter! The staff was great, the room was great! I only wish the restaurant was open. Maybe next time. I’ll be back! Thank you!

Partner

6/10

Pleasant

28 Apr 2026

Jennifer

I guess you get what you pay for. Our hallway on our floor straight up smelled like urine. We had to have the cleaning crew come up to disinfect the hallwat. The rooms were nice and big; however, a lot of the plugs in the room around the beds did not work or were really loose.

The couch in the front room was really dirty to the point where we didn't really want to sit on them for too long.

There were remnants of party streamers that had been hung from the ceiling from a previous stay.

Overall, they need to do a better job cleaning this place up and some of the furniture could be replaced.

Friends_and_family Friends

4/10

Poor

26 Apr 2026

Karen J

The room was tired and run down. Is this the mattress was broken and I had to sleep in the middle of the bed to keep from rolling off the side.
The towels were threadbare and smelled bad. Pillows on the bed were tiny and yellowed underneath the pillowcase.

Piles of trash are Left out on the sidewalks on Saturdays.

We were woken at three or 4 AM when someone was blasting music outside of our window for about half an hour

Partner

2/10

Poor

23 Apr 2026

Katherine

This experience was awful. I checked in at midnight and was given a room that did not lock. The deadbolt was misaligned with the door frame. I asked for a different room, was told not a single room available. Staff called housekeeping to come check the lock and he arrived, took one look at the key card entry and walked away - leaving me standing around for 15 min until front desk staff found him outside smoking. He came back in only to tell me it was unfixable. At 12:30 am, staff told me there was someone checking out “now” and if I waited for a quick cleaning I could have that room. I was tired and honestly didn’t believe the story (after being told there was no other room available) and asked for my money back and that I wanted to leave. Once I left, I contacted Expedia to help me get my money back for two nights I didn’t end up staying there. Hotel refused my money back so I’m out the cost. This place was a terrible experience.

Self

4/10

Poor

21 Apr 2026

Carly

Easy because of the weekend. Secure is not guaranteed because it's self-parking on the streets.

Partner

2/10

Poor

20 Apr 2026

Gianna

DO NOT STAY HERE. We arrived to the front desk which has bullet proof glass. We got in the elevator and it started shaking and making noise with a sign saying \"inspection failed\" Our room had blood stained curtains, bodily fluid stains on both beds and sheets, mold in the shower, the couch had white stains everywhere. Our room phone did not work so I called via cell phone because we had NO toilet paper, and when he said he would bring it up he never asked our room number and told us we were the only guests that night. Our door also did not have a deadbolt or lock. We immediately went downstairs to complain where we were offered another room but declined due to safety issues. As 3 young females we were unsafe and unable to stay in hazardous conditions and had to book an entirely different hotel. I spent $400 and never got a refund even with pictures of proof. Horrible service, horrible rooms. DO NOT STAY HERE

Friends

8/10

Excellent

16 Apr 2026

Donovan

Clean and lots of shops nearby.

Self

8/10

Excellent

13 Apr 2026

Julien Evans

Staff were nice. It’s self pay parking garages. The amenity is okay, hotel is nice but bedsheet nor pillow case was not clean, there’s no duvet cover for the comforter. It’s a decent hotel.

Family

10/10

Exceptional

13 Apr 2026

leslie

Parking was very easy love the area

Partner

2/10

Poor

11 Apr 2026

Felushah

Walked in and was immediately told to wait as person at front desk used the restroom. When he returned he barely spoke to me and took another guest halfway through checking me in. Dropped my ID and struggled to find it under his desk. The room I received was steps from the lobby and on the ground floor. The one room next to me had someone blasting music and I could hear everything going on outside on Atlantic Ave. Room appeared normal at first glance but sheets were dirty, bathroom was dirty strands of hair and stains on everything— I left earlier than I originally intended because I did not want to sleep there another night.

Self

10/10

Exceptional

07 Apr 2026

Ashanti

N/A

Self

4/10

Poor

05 Apr 2026

Katherine

Dirty room with no windows, noisy all night, whole place smells like weed

Partner

6/10

Pleasant

02 Apr 2026

Chinea

it's decent enough for the price and located near mass transit

10/10

Exceptional

01 Apr 2026

Khadijah

Clean room

6/10

Pleasant

30 Mar 2026

Kiyana

Housekeeping was on point when we called. Parking is pretty convenient. Good location to downtown Brooklyn. The only issue is the repairs that have been made in the hotel, very janky and not professionally done.

Partner

2/10

Poor

30 Mar 2026

Emily

Everything was dirty .. the carpet was sticky black and covered with stains then besides that looked like it hadn’t even been vacuumed. There was a layer of dirt over it and all the surfaces had dirt and dust. Sink and shower were also grimey.
The also don’t use fitted sheets either just flat sheets over a stained mattress

10/10

Exceptional

30 Mar 2026

Kareem

Amazing Stay

2/10

Poor

25 Mar 2026

Joshua

Paper thin walls combined with a phone that doesn't work, i could not have had a worst nights sleep.

Check in was an ordeal.

Self

8/10

Excellent

23 Mar 2026

Trista

A little run down, and not the cleanest.

Self

6/10

Pleasant

23 Mar 2026

Nadia

The guy at the front desk is very rude, it makes me not ever wanna come back to this hotel

Self

6/10

Pleasant

22 Mar 2026

BreAnne

It definitely does not look like the pictures. The staff was not friendly and the hotel looked like it had a bad repair man that didn't complete any projects. We were told to park in their \"lot\" which was a back alley where we were supposed to park on the sidewalks with a homeless encampment. I would not recommend.

Partner

6/10

Pleasant

20 Mar 2026

Meaghan

My suite was super spacious and the price was right, but honestly? It was not clean. It just felt dirty. Crumbs all over the floor, stained couch, old pilled sheets, hairs on the towels. Gross. The waterfall shower was amazing, but the room was just dirty, plain and simple. Such a shame.

Friends_and_family Friends

2/10

Poor

17 Mar 2026

Jonathan

Was checked into ground floor room near entrance. Room smelled of marijuana. Tub had hairs in it. Door did not lock properly. There was a very loud group in the lobby lounge till 2am. Stayed here in 2023 and loved it. Has declined significantly since. The one staff member was not helpful or courteous.

Self

2/10

Poor

16 Mar 2026

Rosann

Hotels website was inaccurate with amenities, there were none. The room was noisy, fire alarm going off at 1 a.m.. Staff not overly friendly. Location didn’t feel that safe, hotel is in need of an upgrade, very outdated. I WOULd not recommend. Thank you.

Friends_and_family Friends

6/10

Pleasant

16 Mar 2026

Kyle

Check in was smooth although the entrance and the lobby does not look anything like the pictures other than the bottom portion of the desk. It’s dark and dry with bulletproof glass. As for the room there was a lot of dust in corners and some broken items like the wobbly table legs, the standup lamp had a broken lampshade. In the mini fridge there was frozen Jell-O shots from a previous person’s stay and in the shower there was peeled off red toenail polish, so definitely not cleaned properly. We were told at check-in if we wanted them to clean the room we would have to call because they didn’t do it automatically. We checked in for three people in the room and they provided one washcloth had to cool down and get extra which they delivered with no issue. The toilet seat and doors slam so hard so you have to be mindful.

The bar was not open at all and we were there for weekdays and the entire weekend.

Friendly staff

Family_with_children

2/10

Poor

14 Mar 2026

Ashraf

Very rundown, depressing atmosphere. Forfeited my night stay and left without checking in

Family

4/10

Poor

10 Mar 2026

Sierra

check-in is at 3 PM and I arrived at 5:30 PM. I called ahead and told them I would be late and they said it was fine. I arrived and was told my room was not ready because they were shortstaffed housekeeping wise. We had to wait almost an hour for the room to be ready. When we finally did get to the room, it was perfect- neat clean and very nice looking.

Family

2/10

Poor

09 Mar 2026

Ilia

Very dirty place, there was rice on the armchair, stains on bed linen, dust everywhere. The TV was small about 42 inch. Can’t recommend it for this price

Partner

6/10

Pleasant

08 Mar 2026

melissa M

The bed was the best part king size bed very comfortable. Parking in the area is horrible you can get a ticket or towed if your car is not moved by 7am heat did not work in the room they would not change the room they gave us a little heater

Partner

2/10

Poor

07 Mar 2026

Samantha

It was dirty the ice machine was not working. I had to ask for additional sheets and towels to put on the floor because it was clear they hadn't vacuum'ed. Thank goodness i travel with lysol wipes as all the surfaces in the room were sticky and i needed to wipe them down.

Partner

2/10

Poor

02 Mar 2026

Josmir

Terrible room. The bathroom door was super hard to open. The shower door didn't close all the way. The hand held shower didn't work because the button was missing. There was no smoke alarm in the room which is very dangerous incase of an emergency. The fridge smelled terribly, couldn't keep anything inside. Mostly all of the outlets didn’t work. I called front desk multiple times to complain and no one answered. I couldn't change the room because nothing else was available and I booked this room for my boyfriends birthday and was highly disappointed. I’d like some type of refund because the stay wasnt pleasant and i will never book there again!!!

Partner

4/10

Poor

02 Mar 2026

Wendy

This was very possibly one of the grossest hotels I have stayed at.

I’m not one to judge

2/10

Poor

19 Feb 2026

courtney

SUPER DISGUSTING , nasty sheets , nasty pillows , rude staff . Horrible stay .

Partner

2/10

Poor

17 Feb 2026

William

broken lamp shades, lint and hairs on bed sheets and pillows, ridiculously small pillows, lights partially out in hallway outside room, garbage on hallway floor and in elevator

Self

2/10

Poor

16 Feb 2026

Michael

The room was dirty the couch was filthy no wash clothes the bucket for ice was dirty go to the front desk instead of them cleaning and changing it the give me a clear garbage bag for ice I would never stay here again

Leisure Partner

4/10

Poor

05 Feb 2026

Peter

The room was neglected, 3 of the 4 lamps in the room didn't work as the bulbs were burned out. The glass seal on the door for the bath room was half off and dangling, The shower,conditioner, bath soap vials were used and opened.
The room cleaning did not show up for the second day and lastly, I had bed bug bites all over my arm after my stay. This used to be a reasonably decent hotel Now it is a slum dwelling.

Business_and_leisure Self

4/10

Poor

04 Feb 2026

John ricard

I always stay there when i need to spend 1 or 2 nights in brooklyn but this time i had a room without heat and was obliged to spend 2 nights in the cold and i had to leave to go somewhere else for the last night . I did not like it at all and worse about it , it was on the first floor , so noisy , people talking so loud

Leisure Self

2/10

Poor

03 Feb 2026

Ashli

Do not stay!! Pictures are lying and people are doing drugs in the lounge and the staff seemed like deer in the headlights.

Leisure Family

6/10

Pleasant

03 Feb 2026

shmuel

The room was in good condition
It was very noisy 4am You can hear people screaming.

Business

2/10

Poor

02 Feb 2026

John ricard

No heat was sleeping in a freezing room

Business_and_leisure Self

2/10

Poor

22 Jan 2026

Christopher

The room, specifically the bed looked dirty and like another person had be staying in the room.

10/10

Exceptional

14 Jan 2026

leslie

Yes

Business_and_leisure Partner

10/10

Exceptional

11 Jan 2026

John

Easy in, everything was to our liking, very quiet....

4/10

Poor

10 Jan 2026

Alex

Needs some upkeep. Has everything you need. But just feels a bit run down.

Business Self

2/10

Poor

04 Jan 2026

Sanshu

This hotel is absolutely HORRIFIC from the cleanliness, staff, and professionalism. Highly disappointed, I decided to check out the same night as my check in due to the poor condition!

6/10

Pleasant

03 Jan 2026

Seaira

Rooms were a bit dirty, window was right next to the street with a night club. Uncomfortable bed. Looked like a ghost town.

Leisure

2/10

Poor

31 Dec 2025

ABDALRAHMAN

Nothing interesting in this hotel and no breakfast and nothing there. Don’t recommend it!!

Leisure Partner

10/10

Exceptional

31 Dec 2025

Maleek

Better than expected!

Leisure Partner

2/10

Poor

29 Dec 2025

Abdullo

The room was terrible and it smelled so bad. It was so dirty and filthy, the bathroom was connected to the bedroom, barely no wall. It’s better to sleep in your car than ever go to a place like this. The pictures this hotel provided are also FAKE, I’ll attach the actual circumstances below:

Leisure Family

8/10

Excellent

29 Dec 2025

Curtis

I’ve stayed at The Brooklyn Hotel a couple of times. Overall, for the price, it’s pretty solid. The rooms are generally clean and it’s hard to beat the value.

Room 1: Huge room at a great price, but it was missing a bathroom door. There was also a shooting right outside the hotel in the middle of the night, directly in front of our window, so we didn’t get much sleep. Obviously not the hotel’s fault, but it is what it is for the area.

Room 2: Smaller room. The bathroom door was water-damaged and jammed, and the wall of the water closet was open—doing a #2 with other people in the room was… not ideal. The worst part was that the shampoo, conditioner, and lotion clearly hadn’t been replaced from the previous guest. The lotion bottle was about a quarter empty and had what looked like sand in it, which honestly grossed me out.

That said, for the price, it’s still not a bad hotel if you’re just looking for a decent place to crash.

Business

6/10

Pleasant

29 Dec 2025

Kelvin

Bwtter greating of customers at checkin.
More attention to cleaning of the rooms.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Davin

Clean, modern hotel with interesting old touches like exposed beams and brick walls. Lively neighborhood with good food options. Proximity to train and reasonable price. No issues.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Kimberly

Room was very nice and spacious, only thing is the mattress were stained with red something blood idk and the elevator is a little sketchy but overall I would come stay here again

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Zhijian

The staff were very responsive.

Partner

8/10

Excellent

27 Dec 2025

Kasey

Parking right out front when I stayed Sunday to
Monday

Leisure Partner

6/10

Pleasant

24 Dec 2025

Sergey

It is quite dirty and probably unsafe outside of the hotel staff was ok but it took me around 30 min to check in due to problems with customers ahead of me. They do not service your room unless you request it and when I did they only left me with two small towels

Business

10/10

Exceptional

22 Dec 2025

Donovan

Yea

Self

4/10

Poor

20 Dec 2025

Sherene

Dirty pillow cases, front desk attendant showed no compassion..did provide a new room that had a horrible smell and outlets that didn’t work

Partner

8/10

Excellent

16 Dec 2025

jacqueline

the size of the room was amazing!

Self

8/10

Excellent

15 Dec 2025

Sadie

The room was clean and a good size for the price. The only thing I will say is the listing was advertised as a check-in fee of $60, however upon arrival we were informed it would be $100. Even after informing the staff of what the listing said they reiterated the price. Additionally, there were no bath towels in our room. I had to ask the front desk for them.

Leisure Friends

4/10

Poor

15 Dec 2025

Maurice

Room needs some updates, carpet is filthy, towels are paper thin.

4/10

Poor

14 Dec 2025

Matthew

Check in was 4pm however we arrived at 7pm and waited 20 minutes because our room wasn’t ready. They have a beautiful bar that’s not in use, don’t know why. We were given 4 waters which was nice. Almost missed our concert because of the check in wait time

Partner

4/10

Poor

14 Dec 2025

Zachary

Had to wait an hour until my room was finally ready after being told check in was 3pm

Family

2/10

Poor

13 Dec 2025

Kiara

This property was hands down the worst hotel I’ve ever stayed in. We booked one night and from the check in process through to us having to forfeit our stay and go to another hotel, this was a nightmare! We had issues with two pairs of unclean sheets and when we asked for an extra blanket they gave us a URINE STAINED blanket. We contacted Expedia to get assistance and ultimately we ended up PAYING & going to another hotel. Expedia was unable to work with the hotel to get our money back because the hotel stated they wouldn’t process a refund & would just give us another room. Another room doesn’t solve dirty sheets & urine stained blankets. Definitely do not recommend this hotel…you can do better elsewhere!

Business Friends

4/10

Poor

12 Dec 2025

Haripriya

Room had a slight smell. Fridge still had food from the previous guest. Walls are thin - woke up in the night due to noise from a neighbouring room.

Leisure Self

6/10

Pleasant

12 Dec 2025

Benjamin

Room wasnt clean.

Leisure Partner

2/10

Poor

07 Dec 2025

Shanon

The bathroom had mold all over it and the doors wouldnt shut for the bathroom.

Partner

10/10

Exceptional

06 Dec 2025

Olivia

Nice !

Business_and_leisure Partner

8/10

Excellent

06 Dec 2025

Olivia

Nice rooms , comfortable

Business_and_leisure Partner

8/10

Excellent

04 Dec 2025

IRIS

The hallways smell heavily of weed and cigarettes but the room was large, relatively clean and didn’t smell. Some of the fixtures were cracked or broken in the bathroom but the water was hot in the shower and it had good water pressure. The Nostrand subway stop is close by to get to Manhattan. Staff were friendly and nice. Over the hotel was fine. Just needs a refresh. Neigborhood is a little rough and dirty but safe.

Leisure Friends

6/10

Pleasant

04 Dec 2025

David

Dingy neighborhood . Shower was good, bed OK but bad pillows, spacious room . Slow check - in

Business

2/10

Poor

04 Dec 2025

David

Do not stay here.

The photos are outdated. They made me do $50 cash to check in, which now they won’t provide a receipt for. My room was disgusting and someone next door tried to keep opening the connecting door. I was in my room for less than an hour and left because it was so disgusting, unsafe and the workers were sketchy. I am still battling to get a refund with this non responsive property for this disgusting and unsafe hotel that I DID NOT STAY THE NIGHT AT due to safety. As a solo traveler, this is not safe for anyone.

There are no amenities, the bar looks like it has been closed for decades.

Self

2/10

Poor

29 Nov 2025

Bronwyn

Cigarette burns in the sheets, half the lights didn’t work, no one ever cleaned our room, safe was broken, we could hear other clients yelling at staff. Staff was rude, except the cleaning staff, people smoked in the building. It was honestly a shockingly bad stay.

Leisure Partner

6/10

Pleasant

29 Nov 2025

Jamil

The true definition of “mid”, double booked original room attempted to down grade us into a basement room for less instead of upgrading an Expedia gold member. Not all the amenities in either room works, walls super thin. Good for short stays and quick turn arounds

Business_and_leisure Partner

2/10

Poor

28 Nov 2025

Savya

Everything was terrible.

6/10

Pleasant

27 Nov 2025

Ibrahima

The room was ok. But make sure to clean the room before the arrival of the guests.

10/10

Exceptional

25 Nov 2025

Olivia

Convenient

10/10

Exceptional

22 Nov 2025

Adrian

Nothing short of amazing

Business

10/10

Exceptional

22 Nov 2025

Adrian

Nothing short of amazing

Business

2/10

Poor

19 Nov 2025

Marisa

This place is disgusting.

2/10

Poor

13 Nov 2025

Linda E

I would NEVER stay here. They are corrupt and non-responsive, liars saying they will get back to you during the Government Shutdown, taking advantage! Criminally and borderline illegal during the crisis in not issuing a ~$600 refund, as I did not stay at the hotel only 1 night out of 5 after pre-paying!! The office stated they would return the call in an hour, but never did nor confirmed with Expedia to issue a refund. When and they avoid/ignore calls!

Business Self

8/10

Excellent

11 Nov 2025

Bartholomew

The Room was spotless.

Business_and_leisure Self

4/10

Poor

11 Nov 2025

Madeleine

Check in was not good, staff wasn’t supportive, no towels in room, phone broken in room, no housekeeping. Would not recommend.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

MAC

Clean room and good amenities.

Leisure Self

6/10

Pleasant

09 Nov 2025

Olesia

Not so clean. Pillows are uncomfortable and small.

Business Self

6/10

Pleasant

05 Nov 2025

James

Room was in good condition, but there was a small odor on one of the bed's bed sheets.

Leisure Family

2/10

Poor

04 Nov 2025

Jim

Right of the jump the vibe was off the toon arrival we were asked to wait till the man at the desk finished lunch when he was ready further information was given that I would have to park my car ten blocks away in a random garage.. it got better has our room was just cleaned we had to leave the door open for hours to clear the smell of bleach but it was clean we also realized one of the bathroom doors were missing and the smokes alarms were missing as well I would have complained but any time I made my way down to the desk it was empty this is more of a motel for the boys going to a nets game not family place no kind of hotel amenities and the neighborhood was interesting lol

Friends_and_family Family

4/10

Poor

02 Nov 2025

John

Room felt clean nice bathroom but room had a horrible mold smell we left feeling congested

Leisure Partner

10/10

Exceptional

31 Oct 2025

Treonna

Yes, very spacious