Name: Ace Hotel Brooklyn
Address: 252 Schermerhorn St, Brooklyn, 11217, US

10/10

Exceptional

07 Jul 2026

Vinicius

Excellent hotel. Only issue was parking. The garage that hotel has a partnership was full and we had to fund another place with full price and no discount.

Family

8/10

Excellent

05 Jul 2026

Bryte

Great property and vibe. Decent location adjacent to neighborhoods like Park Slope and Carroll Gardens where you want to search out nice coffee shops and restaurants. My only complaint is that the AC was shockingly loud; bring earplugs.

Family_with_children

10/10

Exceptional

04 Jul 2026

Jay

This is a lovely hotel in a great location in Brooklyn .. plenty to do and lovely vibes

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Jeffrey

It was a really cool modern vibe and the hotel was super clean and at a great location and just an uber away to a lot of cool
Places in Brooklyn

10/10

Exceptional

24 Jun 2026

laura

This is a hip, nice, clean hotel that also works for people who might not be that hip and cool. I really just want a comfortable quiet place to stay when I come to NY but love the vibe and you can have both at the ACE Brooklyn. If you want to have a drink amongst both the Brooklyn locals and visitors from all over you can pop downstairs to the bar--which is always busy. There's a wonderful workspace where you can do some work with a coffee shop steps away(also very busy). The only problem is there aren't many restaurants really close by but the hotel restaurant is really good. The rooms are comfortable and clean and the staff is kind and very 'cool'. Don't know how they pull that off but, they do.
Highly recommend.

Partner

10/10

Exceptional

21 Jun 2026

Aimee

Room and bathroom were super clean and well-maintained. Hotel provided soap, shampoo, conditioner, and shower gel, as well as lots of towels, etc., and a hairdryer. In room fridge and mini bar, as well as bar in restaurants downstairs in the lobby. Great convenient location in Brooklyn close to the subway, restaurants, coffee, shops, etc. Rooms for a very quiet and beds were comfortable.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Diana

Room was amazing. staff was phenomenal and friendly. breakfast was delicious. didnt have time to check out the bar sadly. but overall a beautiful experience. definitely going back to ace when im back in nyc. was very sad to leave. thank you ace!

Partner

10/10

Exceptional

20 Jun 2026

Timothy

Comfy Stay

10/10

Exceptional

19 Jun 2026

Adriana

Best hotel in NYC!

6/10

Pleasant

17 Jun 2026

Latonya

It was hard to sit in the Lobby/bar area to have a drink. The hotel have a lot of guest that doesn't stay overnight at the hotel. We couldn't sit and have a drink after we checked in or the next day. They front desk receptionist was not really friendly. When asked them questions they hurry and try to rush you off.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Carol

Great location, friendly staffs.

Friends

10/10

Exceptional

12 Jun 2026

Glenn

99% excellent. One drawback...Their shampoo, conditioner, and soap bottles need to be labeled better. I ended up showering with the shampoo but, the silver lining was was it did smell so good. Still, I couldn't read the description on any of the three bottles.

Family

10/10

Exceptional

12 Jun 2026

Kristine

I LOVED the Ace in Brooklyn. Loved the location, proximity to coffee shops and spots to eat. The rooms were spacious and the staff was incredibly nice. This was a great hotel experience without feeling stuffy, or uppity--cool factor was high, pretentiousness was low. My favorite combo. Thanks, Ace. Can't wait to come back.

Self

8/10

Excellent

12 Jun 2026

jon

I wish they had a sauna and Cold plunge otw pull make this place elite, also the gym could be better there’s not much lots of empty space. Other than that beautiful hotel and architecture.

Business Self

10/10

Exceptional

08 Jun 2026

Jeffrey

A luxury hotel like The Ace should not have cheap/poor toilet paper.

10/10

Exceptional

08 Jun 2026

Simone Veronika

I loved the coffee bar for breakfast every morning! Perfect way to start the busy Brooklyn day!

Self

10/10

Exceptional

07 Jun 2026

Peter

Charming hotel with vibrant night life.

Self

10/10

Exceptional

07 Jun 2026

Donna

We loved everything about our stay. We especially appreciated being able to hang out with family members in the spacious lobby area with its many seating arrangements.

Pet

10/10

Exceptional

07 Jun 2026

Susan

Staff was amazing. Building was amazing.

Friends_and_family Friends

8/10

Excellent

07 Jun 2026

David

Fun

8/10

Excellent

05 Jun 2026

gail

Check-in very easy and room very quiet even with parties in lounge at night. I just prefer not having carpet in hotel rooms.

Family

10/10

Exceptional

04 Jun 2026

Victoria

I like the central location in walking distance to restaurants, etc.

I did not like the crowds frequent areas

Partner

10/10

Exceptional

03 Jun 2026

Thomas

Booked here due to proximity to a film venue I was attending without spending too much time researching the property. What a great decision! This will become my go-to Brooklyn hotel. Great staff, excellent bar, incredibly well curated rooms. Can’t say enough about the staff. All-in all A+ experience

Partner

2/10

Poor

02 Jun 2026

Dana

There is a train that runs under the hotel so every 20 minutes through the night I was woken up. Front desk did not disclose on check in.

8/10

Excellent

02 Jun 2026

Amy

Cool place, super friendly staff

Partner

8/10

Excellent

28 May 2026

Gun

Short stay for me
All was good

Self

6/10

Pleasant

27 May 2026

Andrew

My main issue inside was mugs not being refreshed or cleaned over the entire four nights. One of them chipped. Just not what I’d expect having stayed at The Ace in Manhattan quite a few times. Rooms are a decent size and beds very comfortable.

We stayed with our two children. Love the atmosphere in the hotel but location is grim. Cool shops and restaurants a couple of blocks across but immediate vicinity is dirty and full of intimidating characters at all times of day.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Sheldon

Comfortable rooms and beds. Energetic Brooklyn vibe. Lobby bar is excellent with lots of events. Easy to get a cappuccino in lobby in the lobby in morning.

Self

8/10

Excellent

22 May 2026

Adrian

Staff was beyond kind and professional. Room was clean and spacious.

10/10

Exceptional

22 May 2026

Karen

Great staff. Lovely room with comfortable beds. The bar was fun too!

Family

10/10

Exceptional

21 May 2026

Denise

Loved the view and location near the subway. Great lattes and GF banana bread. Staff was friendly.

Self

10/10

Exceptional

16 May 2026

Rosalyn

We enjoyed ever

10/10

Exceptional

12 May 2026

Suzanne

Our stay at the Ace hotel was fab!

The hotel itself is very cool and the staff are super-helpful. It’s in a great location to explore Brooklyn and is also easy to reach on the subway from JFK and Manhattan.

We’ll definitely be back!

Partner

10/10

Exceptional

11 May 2026

David

Michael. My dude. What an excellent introduction to Brooklyn.

Hotel is perfect boutiquey.

Nice location. Good price. Nice lobby Bar.

I had a guitar in my room y’all.

Family

10/10

Exceptional

11 May 2026

Tiona

great environment and quiet room

8/10

Excellent

07 May 2026

Wageesha

-

10/10

Exceptional

06 May 2026

vesna

Clean room, nice bathroom.

Self

10/10

Exceptional

04 May 2026

Edmond

Overall I had a great stay at the Ace. This is my second time staying there and would go back again.

Self

8/10

Excellent

28 Apr 2026

Elizabeth

I had a very good two-night stay. Friendly staff, fun bar, good coffee and pastries in the morning. Adjacent bagel shop; didn’t try it but looked good. Hip vibe and interiors. Only one suggestion: lighting in the rooms was too low. Felt I was literally being gaslit. 😉

10/10

Exceptional

27 Apr 2026

Sarah

The staff is exceptional, friendly, and very welcoming. We had a fantastic time at the bar, our room was clean and well maintained. Five stars. We will absolutely come again.

Partner

10/10

Exceptional

27 Apr 2026

Elizabeth

I’ve stayed at the ACE Brooklyn many times and will again! The location, rooms, restaurant and staff are great.

Self

10/10

Exceptional

23 Apr 2026

Sydnei

10/10!! I LOVED this hotel. We had a corner suite with an AMAZING view. The lobby is busy but the aesthetics are top tear! I will 1000% be back here.

Partner

10/10

Exceptional

22 Apr 2026

Laurel

Great location. Bar offerings were amazing.
The breakfast was great!
Room was clean.
Polite helpful staff.

Family

10/10

Exceptional

14 Apr 2026

Winter

The staff was so so nice, the spaces are thoughtfully designed and everything is clean. Would definitely recommend!

10/10

Exceptional

14 Apr 2026

Kyla

Great hotel and great vibes from the staff

10/10

Exceptional

14 Apr 2026

Melinda

Wonderful stay

Partner

10/10

Exceptional

13 Apr 2026

Susan

I have stayed in several ACE hotels, in Seattle, Portland and Palm Springs and I never really got the millennial hype. The common areas are usually great but the rooms in those places weren’t great. When friends recommended the ACE in Brooklyn I was skeptical but the photos and location seemed great. I was very pleasantly surprised! I stayed with my husband and kid and the medium room was a great size (especially for NYC!). The room was clean and comfortable with a little sofa, an awesome window and nice bathroom. The bed was also comfortable.
The area is super walkable downtown Brooklyn near subway stops and it’s easy to navigate. The common areas are beautiful as well and we loved the Black Seed Bagel attached for breakfast.
The hotel staff was really kind and helpful and I will definitely stay here again!

Family_with_children

10/10

Exceptional

13 Apr 2026

Stew

Cool spot with a ton of amenities in a great location. The lobby can be very crowded and loud but it always seemed to add to the good vibe and not take it away, while the sounds never made it sound not the upper floors or sleeping rooms. Larger and more comfortable room than we are accustomed to for the price.

Partner

10/10

Exceptional

13 Apr 2026

Paul

Nice stay

10/10

Exceptional

08 Apr 2026

Andrew David

My room was very clean and spacious enough for two guests. The housekeeping service was great! The hotel staff were very accommodating as well. I would definitely recommend this hotel!

Family

10/10

Exceptional

08 Apr 2026

Patricia

This was my experience at the Ace Hotel. Very welcoming with a great lounge and upbeat atmosphere in the lobby. The room was great- bigger than expected, large windows, clean, king bed.

Partner

10/10

Exceptional

06 Apr 2026

Ashley

Great hotel! They kindly let us check in early, which was most appreciated!

Partner

10/10

Exceptional

01 Apr 2026

Carri

Perfect place to stay for a couple nights in Brooklyn. Loved the bar and restaurants!

Partner

10/10

Exceptional

31 Mar 2026

Michael

Beautiful rooms, spacious communal spaces, phenomenal food and attentive staff. Only place I'll book when in Brooklyn NY.

10/10

Exceptional

29 Mar 2026

Gayle

The staff are so nice and personable. The rooms are always comfortable. Love this place!

Friends

10/10

Exceptional

25 Mar 2026

Erin

We were able to get a corner room and the view was beautiful! The room itself was so cool with lots of vintage decor. Right when you walk in there was an herbal spice smell that was so cozy. There was a record player with some records that we played and the vibe was just right. We also loved the comfort of the shower with a frosted window in it. Bed was very high quality and nice to sleep in. Would recommend a stay here!

Partner

10/10

Exceptional

25 Mar 2026

Jasdeep

Staff were SO friendly, and it made my week long stay awesome. I would absolutely stay again.

Self

10/10

Exceptional

23 Mar 2026

DAVID

Great hotel. Professional, attentive staff. Excellent restaurants and bars. Convenient location close to DeKalb Market food court (with Brooklyn Katz Deli), Primark, Trader Joe’s and Alamo Drafthouse cinemas. This is now our go to hotel in Brooklyn.

Partner

6/10

Pleasant

22 Mar 2026

Samantha

Remaining items from previous guest were found in room including (containers of opened ketchup) and miscellaneous socks.

Staff was supposed to send up plates for ordered in food, it never showed.

Guest I added to my reservation with the front desk was never added, and was unable to get a key to the room until I physically returned to site.

In room dining menu and process not present in room which required additional phone calls to front desk for support.

Friends_and_family Friends

8/10

Excellent

21 Mar 2026

Sian

Nice hotel but the lobby was always crowded and loud!

Friends

10/10

Exceptional

17 Mar 2026

jack

For Brooklyn -this is a great place to stay. The bar area-lobby gets very crowded (most of the time) so the idea of stopping for a drink before your car arrives probably won’t work. In all. I like the place. 👍👍👍

Self

10/10

Exceptional

17 Mar 2026

neelam

Great location. Great vibe. Good food. Good drinks. Would definitely stay there again.

Friends

6/10

Pleasant

17 Mar 2026

Zachary

All areas of the lobby, the work area, the lounge and the bar were always at minimum of 50% occupied by a crowd a people. These areas were open to anyone who wanted to work or hang there, regardless of if they had a room booked or not. There were times when all these areas were so full there was no room to sit and have a drink. It made me wish there was at least one small space exclusively for guests.

Partner

10/10

Exceptional

17 Mar 2026

Rebecca

Loved staying here and will be back. Everyone was so friendly and the room was cute and clean. The restaurants were great too.

Partner

10/10

Exceptional

16 Mar 2026

Jill

Rooms are clean, staff is very friendly and helpful

Partner

10/10

Exceptional

16 Mar 2026

Jill

We continue to visit Ace Hotel Brooklyn every few months when we come to town. We love the hotel, staff and vibe of the hotel. My only comment is that there seems to be more and more local people working from the lobby area during the days. It was difficulty to find a place to sit and relax in the lobby area during the afternoons. In the past we have enjoyed sitting, having a coffee, socializing. Unable to do so this trip.

Partner

10/10

Exceptional

16 Mar 2026

Janice

Yes

10/10

Exceptional

16 Mar 2026

Linda

The room was spacious and clean! Great view. Convenient to restaurants and two minute walk to public transport

10/10

Exceptional

15 Mar 2026

Wendy

I love this place and will be back again! Trendy spot, fabulous atmosphere, beautiful decor and most importantly - incredibly engaging & friendly staff! I loved that it had a room with 2 queen beds (rather than 2 doubles). I traveled with my spouse and 2 teenagers and stayed for 2 nights. Comfortable & fun. Walking distance to Brooklyn Bridge.

10/10

Exceptional

14 Mar 2026

Gavin

Awesome hotel!

Partner

10/10

Exceptional

14 Mar 2026

Catherine

Great hotel in Brooklyn.

Family

10/10

Exceptional

03 Mar 2026

Jonnie

Very nice location, friendly staff and clean rooms with a trendy aesthetic

Partner

8/10

Excellent

03 Mar 2026

Rashida

The room service delivery person in the morning is always lovely. On Sat night however, our food never came and after two hours the kitchen was extremely rude to us. The front desk offered us a credit off the room to make up for it which was kind. But I’d never encountered an issue here before after staying here for years and years.

10/10

Exceptional

24 Feb 2026

Linda

Staff was friendly and welcoming. Came back late from a night out, and we appreciated the ability to enjoy a nightcap at the hotel bar. We returned to our “small room” which was very spacious, clean & inviting. Enjoyed our stay overall!

Partner

10/10

Exceptional

23 Feb 2026

Andrew

Excellent staff. Nice room. Clean. Great location.

Partner

10/10

Exceptional

22 Feb 2026

Lucas

nice

8/10

Excellent

22 Feb 2026

Phyllis

Despite a very busy and loud lobby bar my room was very quiet.

8/10

Excellent

20 Feb 2026

Jennifer

Room was clean and quiet. Staff was very nice.

Family

10/10

Exceptional

18 Feb 2026

Harris

Great overall stay

Self

10/10

Exceptional

16 Feb 2026

Maryalice

yes - great hotel - clean - very friendly

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

yvonne

Excellent staff! Hotel has a wonderful vibe! My favorite BK hotel by far!

10/10

Exceptional

14 Feb 2026

Chen

Everything was good

Friends_and_family Family

10/10

Exceptional

13 Feb 2026

Deb

Clean room, nice boutique hotel.

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Byron

Room was great size and very comfortable for work and stay

10/10

Exceptional

02 Feb 2026

toufic

Super super nice hotel they gave me the best suite in the house for fun!!

10/10

Exceptional

29 Jan 2026

Amy

Bar staff was great, check in/out staff was great. Food & drinks were great, vibe was immaculate.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Shannon

The room was nice and cozy. Staff was good and accommodating.

10/10

Exceptional

25 Jan 2026

Shannon

Really cool old building retrofitted into a modern urban vibe hotel. Clean rooms, great views and friendly staff. The lobby bar after hours offers intimate seating and club music vibrating...the atmosphere is really fun. The Italian restaurant attached to the hotel, Rucola is great, especially for brunch. Close by is Piccola Cucina Casa which is another excellent Italian gem. Beds very comfortable and the rooms are quiet. The only issue we had is we visited during the polar vortex, and the bathroom was pretty chilly. Otherwise, this is a perfect, affordable slice of cool in Brooklyn.

Leisure Family

10/10

Exceptional

17 Jan 2026

Gary Alexander

The room design was amazing. We had the corner room and the view was stunning. Staff was incredible, lobby is brimming with life and it was exciting. Area surrounding the hotel is quite and nice, perfect for a little stroll. Very very close to the station

However, the heater was very loud in our room, making us wake up in the evening. The shower head was not the best as the water pressure is quite low. Dont expect much from the gym as well. Tea in the room should be complimentary!

Leisure Family

10/10

Exceptional

12 Jan 2026

Luis

It’s the Ace.

10/10

Exceptional

12 Jan 2026

Dominique

Uniquely designed and very cozy rooms. Great quiet retreat from a busy city.

Leisure

6/10

Pleasant

10 Jan 2026

Mary

Got billed incorrectly and absolutely no one available to speak to in customer service All AI generated

Leisure Self

10/10

Exceptional

05 Jan 2026

Alekh

Good quality for the price and location.

Self

10/10

Exceptional

04 Jan 2026

Diane

The staff was very courteous and we were

6/10

Pleasant

04 Jan 2026

Gina

Wifi someone tried to gain access to investment account as they have resodents and clients use the same wifi which is not password protected.

Leisure Self

10/10

Exceptional

04 Jan 2026

Cameron

Best hotel in brooklyn

8/10

Excellent

03 Jan 2026

Claire

A nice, modern hotel that's walking distance to the subway. Gym had great equipment. Hotel room would benefit from more accessibility features - easier to use sink handles and better lighting. Heater was very loud along with sounds from outside.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Lucy

Large room, excellent amenities and comfortable bed

10/10

Exceptional

03 Jan 2026

Jill

Rooms were spotless and the staff so accommodating! The lobby has everything you need in terms of a full service bar and a bagel shop attached right next door! Picked this hotel due to the proximity of the Barclays Center. It was perfect! Would definitely go back!

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Richard

Has an industrial