Name: Madison New York LES Hotel
Address: 154 Madison Street, New York, 10002, US

6/10

Pleasant

02 Aug 2026

Marilou

convenience

10/10

Exceptional

01 Aug 2026

Thomas

Good location

10/10

Exceptional

31 Jul 2026

Brooke

Staff was very nice. Accessible subway station 4 min walk away. Our room was cleaned everyday and bed was made

6/10

Pleasant

31 Jul 2026

Edmond

Room small

8/10

Excellent

31 Jul 2026

aya

I had a great time in the hotel with my friends! The staff was helpful and nice.

8/10

Excellent

23 Jul 2026

David

This was a great hotel. The location is okay, but far from a lot we were doing. Also, the terrace was closed unfortunately for us because of construction.

10/10

Exceptional

22 Jul 2026

Alexa

Clean, quiet, and perfect for a quick stay for work! Will come back for sure.

10/10

Exceptional

18 Jul 2026

emmanuel

Nice place, will book again

Family_with_children

6/10

Pleasant

17 Jul 2026

Geraint Edwin

While the hotel itself was clean, the front desk staff were less than pleasant. Short tempered, and just couldn't be bothered.
In addition, the rooms are really small, so small that anyone with more than a checked luggage will struggle. We had 3 carry on and we were falling over them.
The walls are so thin that any normal volume conversation in the next room was understandable.
Breakfast was included but it was old bagels, and pre cooked waffles that the staff handled, without gloves.
Finally, we opted for turn down service daily, they came in and made the beds but thats about it, for example, I requested coffee refills for the in room machine, they sent the coffee bags but nothing else.
All in all, I would not recommend this hotel and I would not stay here again.

Family_with_children

4/10

Poor

17 Jul 2026

Bharat

The staff did not attend to guests properly during our stay. Our room was cleaned without our request, which was unexpected. The hotel’s main attraction, the rooftop view, was unavailable because it was under construction, which was disappointing. Additionally, the breakfast menu had very limited options.

Friends

6/10

Pleasant

13 Jul 2026

Priyankaa

I booked through hotels.com and even reserved a middle tier room but when I arrived I was given the lowest tier in an extremely small room AND asked to pay $22 additional dollars because apparently the hotels.com rate was not the entire rate?? I dont understand. The lady was sort of rude but then showed us to another apartment like room a few blocks away that sort of made things better. Upon checking in, in the evening, I asked for a late check-out and saw on the paper that I signed that late check-out was at 12 noon free of charge. I said perfect. the next day at 11am I had someone knocking at the door asking for me to check out. I had just gotten out of the shower and did not appreciate this after discussing with the front desk lady and seeing it written by the hotel on the paper that I signed. overall it wasnt the worst, but definitely wasnt the best for paying for $370 for ONE NIGHT plus a $100 incidentals. overall this was not as smooth as I would have liked and i definitely will not be staying here again

2/10

Poor

11 Jul 2026

Ansel

Not only was the room nowhere near an 8.8 which is why I picked it, the front desk tried to claim I owed additional money on my paid in full room. They argued with me that there was a fee I didn’t know about and tried to get me to pay an additional charge at check in. I’m waiting for the hold on my card to clear to make sure they didn’t charge me on the backend. Stay somewhere else.

Self

10/10

Exceptional

11 Jul 2026

Jean Junior

Ok

Self

6/10

Pleasant

10 Jul 2026

BIKASH

Okay for an overnight stay

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Praveen

Good location.
Room size is too small to accommodate two queen beds.
For the price, breakfast should also include cooked items like mashed eggs or sausages.

Family_with_children

6/10

Pleasant

07 Jul 2026

Srikanth

No parking space. They pay 20% on first two hours. You have to pay rest to the parking space after 10 mins walk.

No refrigerator, no microwave.

Air conditioning never went below 76 no matter what time.

Small, but neat room, bathroom.
Very convenient location. Train station is walkable distance.

Family_with_children

6/10

Pleasant

05 Jul 2026

Widson Fernando

La habitación muy pequeña para el
Precio, no tiene espejo en el cuarto para poder verse, de lo demas está aceptable

Friends

4/10

Poor

04 Jul 2026

lynn

Staff is pretty unfriendly. Rooms are clean. Bathroom very basic but clean. Would not return.

Partner

8/10

Excellent

02 Jul 2026

EUGENIO

Tiene buenas Ubicación y restaurantes cercas.

Family_with_children

10/10

Exceptional

30 Jun 2026

Willian

Quick check in. And good attention. Very clean hotel and good conditions the beds. The only thing I personally didn't like was that our air conditioning didn't cool almost anything. But for everything else very good. I would stay in the same hotel again.

Friends

6/10

Pleasant

25 Jun 2026

Maria

Not as clean, my dad lost his phone under the bed and found other people’s clothes breakfast was just some yogurt bread and coffee we got there I spilled water and cleaned it with the towel and was already black, when we asked for the room to be made and cleaned towels changed they kept dirty ones and barely made the bed

Family

8/10

Excellent

25 Jun 2026

Jose

No fridge or microwave to keep things cool or heat things up

Self

8/10

Excellent

24 Jun 2026

Michael

Nice hotel with smaller rooms and bathrooms. If you don't plan on staying in your room much then it's a great place to lay your head and see the City

Self

6/10

Pleasant

24 Jun 2026

julien

House of a thousand slamming doors. Impossible to sleep past 6:30am due to all the guest doors slamming one after another.
Breakfast was sad but I guess it helped us get out the door. Other than for the convenient location, I wouldn’t stay here again.

Partner

8/10

Excellent

23 Jun 2026

Tony

Fine hotel. The location was good. Good for a night or two.

6/10

Pleasant

22 Jun 2026

David

Breakfast is ok, easygoing to shopping

Family

10/10

Exceptional

21 Jun 2026

Marlon

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8/10

Excellent

17 Jun 2026

Dongming

The location is good for us. The staff was helpful.

Family

10/10

Exceptional

15 Jun 2026

Dianna

Great stay- clean room, comfortable bed. Very nice rooftop area with view of the bridge. Convenient location to the F train. Highly recommend.

Self

8/10

Excellent

11 Jun 2026

heather

Great location

Friends

10/10

Exceptional

10 Jun 2026

Robson

It was great and I have nothing to complain about. Its a great location too!

Business Pet

10/10

Exceptional

09 Jun 2026

Shelly

Great location!

Family

8/10

Excellent

04 Jun 2026

Dowhui

.

2/10

Poor

03 Jun 2026

Wei

Too small beds, need a different hotel than this for 4 people.

Family_with_children

8/10

Excellent

29 May 2026

Aneesh

Value for money. Breakfast is minimal. Amenities include clean water, a kettle in the room to heat up the water.

Family_with_children

6/10

Pleasant

24 May 2026

Damion

I stayed on the ground floor which was near reception. The door in my room and hall was not a good seal so light and sound came in easily. In fact the window is single pane which meant I heard the noise outside. I even checked a few times to ensure it was not open. The rooftop terrace has some nice views, but there was no bar or anything to encourage me to stay upstairs for long. It is in a location I know very well and like that it’s clean and near transportation and Chinatown.

Self

2/10

Poor

22 May 2026

jerife

The attention of the reception was dehumanized!! He knocked on the door that I had to go out that it was already time and I told him to give me a few minutes that I had just been operated on that I was already leaving and he didn't care and he told me to leave in 10 minutes! It was rude and rude, but the room was given to me in low silver and the doors threw them horrible and didn't let me sleep!

10/10

Exceptional

20 May 2026

Ines

No full mirrror or other mirror was provided other than the one in the restroom, it made it very difficult for 3 girls to get ready. Coffee could improve to a better quality as well as the guest services and cleaning services our 2nd to last night beds were not made properly and trash was not removed. Other than that everything went smooth

Friends

10/10

Exceptional

19 May 2026

Idania

Todo perfecto

Family

10/10

Exceptional

11 May 2026

Matthew

Great hotel with friendly staff. It's not a lot of space, but the bathroom is a good size and the water pressure in the shower was good. It's a comfortable place to stay, in a good location, and usually at a decent price for NY.

2/10

Poor

03 May 2026

Salvatore

Room was very small, air conditioning sucks. The continental breakfast was trash. Zero protein available. The place smelt awful.

10/10

Exceptional

29 Apr 2026

James

Very clean rooms, friendly knowledgeable staff. Would stay again

8/10

Excellent

29 Apr 2026

Mark

Clean room nice people great location

10/10

Exceptional

25 Apr 2026

Cassandra

Breakfast nice. Heat was nice too.

Self

8/10

Excellent

23 Apr 2026

Lizeth Natalia

The breakfast was kinda good

10/10

Exceptional

22 Apr 2026

Carlos

Friendly staff. Clean and cozy rooms. Thank you!

Self

8/10

Excellent

18 Apr 2026

Johanna

It was nice but the room was to small

Partner

10/10

Exceptional

18 Apr 2026

Karen

I was so amazed at this property. I loved my room and it was not cramped very spaced out. I had my daughter with me and we had enough room for my things and hers. The beds were comfortable, bathroom very nice. I requested some extra things and was brought to me immediately. I will stay here again it was also very close to China town and Catz restaurant which I love. Very clean also.

Family

10/10

Exceptional

25 Mar 2026

Amy

Absolutely no complaints. Very nice, clean, convenient, affordable. Unbelievable value for NYC. And fabulous value even if it were in other cities. No complaints!!

Business

10/10

Exceptional

25 Mar 2026

Amy

Fabulous price for NYC. Slightly loud with the bridge traffic so close, but not unexpected for the city. Very clean, bright. The only draw back is that people outside the room can hear every word inside. I heard conversations on telephones or with others in the room while in the hallway (only my neighbor across the hall while in my room, but they had exceptionally loud conversations). Maybe a rug in the bedrooms would have muffled the sound a bit? Other than that, not a single complaint. Excellent overall.

Business

8/10

Excellent

17 Mar 2026

Genevieve

We were “upgraded“ to a top floor suite. Sounded great but was also a bit odd. The beds were shorter than normal to accommodate the shape of the room? But the room was clean and comfortable and the view from what became the shared balcony was amazing. Was the second time staying there and still think it is a solid choice and decent hotel when staying in the city

Friends

10/10

Exceptional

16 Mar 2026

Rebecca

Our stay was lovely we arrived earlier than check in and they held our bags until we came back for check in. The room was clean and the staff was helpful and friendly.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Shemaiah

The room was clean (a little bit small) but very cozy and suited our needs. The breakfast was nice and it included banana muffins, hot and beverages, bagels, cereal (6 AM - 10 AM). Staff was friendly. We were able to leave our bags with the hotel after we checked out at 11 AM. The bed sheets had some stains. The bathroom in the room had towels, hair dryer, and shampoo/conditioner/body wash. The area was walkable and near a subway station, and shops.

Friends

4/10

Poor

14 Mar 2026

Jane

Overall this hotel was fine, but I am extremely confused how it has such a high rating and positive reviews. The room was not very clean and it was essentially just a bed. Very underwhelming for the price.

Partner

8/10

Excellent

13 Mar 2026

Berry

good hotel for the price, pleasant staff, clean small modern room, nice complementary breakfast

Partner

6/10

Pleasant

11 Mar 2026

Stewart

I wanted to give them a 5 star rating, but... when we checked in, the room we got was literally in the lobby area so it was very loud all night long, minus the sirens and such of NYC, which isn't anything to complain about, that's just NYC sounds... between the front desk staff talking and whistling and a young child screaming at the top of her lungs from midnight until 3am it was one of the more torturous sleeps I've had in a while. The breakfast was all processed foods, so we didn't eat it. Our room had leftover luggage in it when we arrived. The room seemed very clean and the staff was very friendly and helpful. Try to not be on the 1st floor if you stay here would be my advise. Great places to eat and within walking distance of a lot of interesting things!

Family_with_children

10/10

Exceptional

05 Mar 2026

Javier García

Near China Town, a subway, clean place and very nice

Friends

6/10

Pleasant

02 Mar 2026

Andre

The hotel was OK - it has a good location and a close walk to the LES. The rooms are outdated with very little amenities. However, the bed was comfortable and the water pressure quite decent. Please note that it's right by the bridge and the train lines, so it can get quite noisy depending on the room selection.

Self

10/10

Exceptional

24 Feb 2026

Frank

Room was spotless, staff at front desk a young woman was pleasant to interact with. No complaints from me, stayed to avoid traveling in blizzard.

Self

10/10

Exceptional

23 Feb 2026

Shantu

Awesome location, clean and adequate spacious room.

Self

8/10

Excellent

17 Feb 2026

Ian

Clean room and was reasonably quiet

Self

6/10

Pleasant

17 Feb 2026

Roselyn

The room was modest but comfortable for two people. The bed sheets had a peculiar yellow stain, so I decided to leave them aside and avoid sleeping in them. I was given a room on the first floor, right next to the lobby and in front of the elevator. While this location was convenient, I found it inconvenient because I could hear every noise coming from the lobby, including the commotion that was happening there, especially on Saturday night when there was some sort of issue with the police. Despite the noise, I appreciated the daily room service and the trash removal. The hotel was located near some train tracks, so I often heard the train. Overall, my stay was okay.

Partner

8/10

Excellent

15 Feb 2026

Maura

Not the best area, but hotel was clean n safe, very comfortable, great staff

Leisure Partner

10/10

Exceptional

07 Feb 2026

Ricardo

We really didn’t encounter anything bad or uncomfortable. It was overall a good stay 👍

Leisure Partner

6/10

Pleasant

01 Feb 2026

Anabella

No so much, some towels were broken, first day the elevator diden´t work, but the staff was nice

Leisure Family

10/10

Exceptional

26 Jan 2026

Frank

Staff was very friendly & helpful. The room was spacious & clean.

Business Self

10/10

Exceptional

18 Jan 2026

Alejandra

Loved it. Friendly staff & so close to the subway!

Leisure Friends

10/10

Exceptional

12 Jan 2026

Margaux

clean room, staff are friendly and accomodating

8/10

Excellent

06 Jan 2026

Isabel

This was a great affordable option for our stay! The staff were helpful and it offers continental breakfast. The only issue was that the toilet had trouble flushing and the water would run for a while.

Leisure Friends

8/10

Excellent

02 Jan 2026

Kristina

Staff was very friendly and accommodating.

Leisure Friends

2/10

Poor

02 Jan 2026

Farouk

I was there for one night I need been ask for a copy of my credit card at any hotel. The room was so cold the heat wasn’t going higher than 62 degrees on the thermometer the tube was clogged when I took a shower the water stay inside

Business Self

6/10

Pleasant

01 Jan 2026

Torina

I didn’t pay attention to the square footage when I booked. The room was so small. But it was still nice.

8/10

Excellent

28 Dec 2025

Joshua

Clean room exactly what I expected and have nothing but a great experience

Partner

10/10

Exceptional

24 Dec 2025

Michelle

From our check in until our check out, my family and I had a great stay! Hotel is modest but perfect for a few nights in NYC. We were there to sight see before Christmas and the location was very convenient to get to the subways. Roof top Suite was a perfect spot for my husband and I and our two sons. We would definitely stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Taylor

Wonderful !

Leisure Friends

10/10

Exceptional

24 Dec 2025

Anthony

Great cost friendly hotel

Self

6/10

Pleasant

23 Dec 2025

Melissa

room was fine. staff was not helpful

10/10

Exceptional

18 Dec 2025

Araks

Loved the stay

4/10

Poor

16 Dec 2025

Daniel

No safe for belongings, no coffee, limited hangers, no space for clothes. Room wasn’t nice and there was damage in places (such as the outlet). Lobby was unwelcoming and didn’t have food options. Complimentary breakfast was not good

Business Self

10/10

Exceptional

14 Dec 2025

Kayla

Nice

Partner

8/10

Excellent

14 Dec 2025

Josephine

Only that have to put $200 deposit even though room is paid off thru making reservation online, I guess that what the hotel policy here in New Your, in Barcelona no security deposit

Leisure

6/10

Pleasant

13 Dec 2025

Craig

During our stay the staff on the reception desk were not always welcoming and occasionally appeared inconvenienced.
The room was clean and the bed was comfortable. The bathroom was extremely cold but was clean.
It is close to a subway station providing easy access to other areas.

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

John

Customer service was non-existent. I've never paid over $400 for a hotel room (on a week day) and had to wait for over 10 mins for an employee to show up at the lobby desk. No bell, no phone, nothing.
When they showed up, not apology, no acknowledgment of their being gone or anything...

Business

10/10

Exceptional

06 Dec 2025

Connor

Clean and cozy room, close to MTA

10/10

Exceptional

05 Dec 2025

stephanie

Clean and served basics

Business

10/10

Exceptional

01 Dec 2025

Danielle

The room was beautiful very spacious. It was right down the street from the subway 12 minutes to get 2 times Square everything was perfect.

Leisure Family

8/10

Excellent

30 Nov 2025

Luis A. Cordero

The place was good. Excellent view to the Manhattan Bridge at their Rooftop.

Leisure Family

8/10

Excellent

29 Nov 2025

Leif

I thought it was a reasonable price for Manhattan. And it was just three blocks from the F Subway, which was very convenient. My specific room was extremely extremely small. The bed was a Full Size and took up half the room. The bathroom was a decent size though, and was the best part about the entire room. The breakfast options were only okay. There was no variation from day to day, so if you're there multiple days, you're eating the same thing day after day. Maybe just mix up the muffin or yogurt choices a little, so there's variety. The coffee was probably the worst though. It was very weak, to the point that you couldn't smell that they even made coffee and it tasted more like lukewarm water. Someone else needs to brew it there, and make it strong enough so that it actually tastes like coffee. Overall I gave the hotel a 3 out of 5. The best part was the price and convenience of the subway. The rest was just okay if not a little disappointing.

Leisure Self

6/10

Pleasant

23 Nov 2025

Andre

Location great, room very small

6/10

Pleasant

19 Nov 2025

Candice

Maybe it’s a NY thing, but workers are rude. The place was a 6/10

Leisure Family

10/10

Exceptional

17 Nov 2025

Lilly

Excellent

10/10

Exceptional

16 Nov 2025

Shay

Small but clean, well maintained, and well appointed!

Leisure Friends

8/10

Excellent

09 Nov 2025

Maura

Good and cleaned

6/10

Pleasant

05 Nov 2025

Timothy

The room was clean. The coffee maker did not work. I told the front desk. There was no creamer or spoons for stirring the coffee or tea. Tiny thing —would have been nice to have available. Very minimal amenities and information in the room.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Noemi

Clean, convenient, and a great stay overall!

10/10

Exceptional

03 Nov 2025

Duarte Nuno

Great room. Good location.

8/10

Excellent

29 Oct 2025

Sedar

It was a pretty good stay overall. Just that the receptionist was very mean, kind of having a hard day and putting that on customers. We booked 2 rooms. In one of the rooms, the bathroom water couldn’t come out from top to take a shower. The hand used to facilitate water exit from the shower did not work. Other than that this is a good place to stay.

Leisure Family

4/10

Poor

28 Oct 2025

Andy

People should be notified of a ground floor room with a window to the street. I did not feel safe, and it was very noisy.

8/10

Excellent

28 Oct 2025

Cesar Rafael

Buen lugar, cama cómoda y buen descanso, a pesar de estar cerca del tren, porque está muy cerca del puente de Manhattan, el ruido no es intenso y sus ventanas herméticas ayudan mucho a bajar el sonido externo y favoren el descanso

Está a una cuadra del Sudwey…y te da mucha movilidad a todo Manhattan y alrededores, también está a media cuadra de una estación de bus.

8/10

Excellent

22 Oct 2025

Erin

Sometimes as an American I am embarrassed by what American hotels offer their guests for breakfast. And this was one of those times. It was really sub-par. Just highly processed foods packaged in plastic and tasteless apples.

Leisure Family