NoMo Soho

United States , New York Area - NY
NEW YORK, 9 Crosby Street
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Renay

Great hotel in a perfect location. We have stayed here five times and love it. Staff is very helpful and rooms are nice.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Priscilla

Location is amazing, hotel had a great vibe…but it does not seem loved and for me to love it, I gotta know the staff and ownership group loves it.
They offer coffee in the mornings near the lobby. The label on the coffee jugs was literally mispelled. The set up was a bit careless and gas station like. Much inferior to the Fairlfield Inn, who offers flavored creamer…in the end, it’s a gorgeous property, nice staff, but felt like zero pride and ownership.
Everything seemed a bit not cared for. Baseboards on beds were peeling, towel racks were cheap, and like I said, the “cofee” situation was sad.
Don’t let this hotel go. The vibes are there! The location is great. Love on it, and people will love you back!

Self

8/10

Excellent

22 Apr 2026

sean

The location is good and the public areas are very nice. My room was a little tired

10/10

Exceptional

22 Apr 2026

Emily

Property overall was good. Location was the best part. Staff was helpful and hotel was nice, just needs some updating. While clean, there was a lot of things like the peeling headboard, and crack trim in the shower that really could be fixed and would go a long way.

Self

10/10

Exceptional

21 Apr 2026

Eric

great location. very helpful staff.

Partner

2/10

Poor

20 Apr 2026

Devan

My first time there would be the last time. The staff at the front desk and restaurant was amazing. But my room was not clean well, the bed head was flacking and the toilet seat was crack. The view was excellent, but premium room is not worth the money. Overall i wasn't very satisfied.

Partner

10/10

Exceptional

19 Apr 2026

sherrie

Great vibe. Staff super nice & responsive. We had a suite for three adults, and it was spacious by New York standards. Great location to all things that Soho offers… shops, restaurants, subway. Would definitely stay again.

4/10

Poor

19 Apr 2026

Yilin

Very limited space, not too clean, convenient location

Partner

8/10

Excellent

17 Apr 2026

moninder

Garden restaurant is great but rest of the property it okay okay.

Family_with_children

10/10

Exceptional

16 Apr 2026

gary

Good location
Nice vibe

10/10

Exceptional

16 Apr 2026

Claudia

The location is ideal for walking to every thing. The views were spectacular. Rooms are on small side but didn’t matter at all when you look out windows.

Family

10/10

Exceptional

15 Apr 2026

Alicia

The staff is excellent, super friendly. The rooms are really cute. Love that they’re storage under the bed. The restaurant on site is excellent and the location could not be any better.

10/10

Exceptional

13 Apr 2026

Victoria

Hotel was in a good neighborhood but it was over priced for what it was. But that’s to be expected in NYC. The reservation said we would get a $36 food and beverage credit but no one offered it or seemed to know anything about it.

Partner

8/10

Excellent

12 Apr 2026

John

Staff amazing. Room a bit banged up. Cigarette burns in couch and love seat.

Family_with_children

8/10

Excellent

12 Apr 2026

Ivana

Wonderful views of the city. Wish there was a coffee maker in the room.

Partner

6/10

Pleasant

11 Apr 2026

Shanie

We had high expectations given the price and location, but this stay was a disappointment.

Check-in was nearly two hours late. Our room wasn’t ready until after 5:30 PM despite a 4:00 PM check-in. We had an event that night and were left scrambling. They offered a $100 credit, but it didn’t make up for the inconvenience.

The layout is confusing from the start. The front desk isn’t clearly located, and the overall experience feels disorganized. While the hotel looks stylish online, in reality it feels worn and poorly maintained. Elevator buttons were missing, and in our king suite with balcony, the shower handle fell off immediately. Cleanliness was also lacking.

Amenities are minimal: no room service, no snacks, no coffee machine, and no clear info on what’s available. The lobby coffee bar was rarely open, and the only restaurant was underwhelming and nearly impossible to book, even for breakfast.

Basic requests weren’t handled well. We asked for extra towels and received just one additional set. Blackout shades don’t work, and we were woken up at 7 AM daily by bright light flooding the room.

The staff was polite, but the hotel itself is not worth the steep price. Great location, but that’s about it.

Friends

10/10

Exceptional

09 Apr 2026

Anna

Nice staff, roomy suite, and great to have the bar downstairs

Self

8/10

Excellent

09 Apr 2026

Pablo

Amazing Hotel

10/10

Exceptional

08 Apr 2026

Miranda

The stay and view from our upgraded hotel room were unlike any other experience we have had in NYC.

Partner

10/10

Exceptional

06 Apr 2026

Stephanie

Super hôtel et personnel. Très bien placé dans Soho.

Family

10/10

Exceptional

05 Apr 2026

Chunnan

We arrived at 10:30Am, they let us in our room right away, really appreciate that.

Our suite has 2 beds and also 2 bath, the 2 bath is so impressive and brought a lot of convenience and relax to us.

10/10

Exceptional

03 Apr 2026

NicolaNBarrie

Love this place.

10/10

Exceptional

01 Apr 2026

david

Great place to stay

10/10

Exceptional

26 Mar 2026

Sarah

Great views. Great location. Perfect

Family_with_children

10/10

Exceptional

26 Mar 2026

Fiona

Great location and Restaurant in hotel was lovely.

Family

8/10

Excellent

24 Mar 2026

Roee

10/10

Exceptional

21 Mar 2026

Erica

I really can’t say enough good things about my stay at Nomo SoHo! From the moment we checked in to the time we left, it was a positive experience. The staff was very friendly and helpful. Shout out to Julian who was so kind and helpful! The room was perfect for my overnight stay. Location was in the center of great shopping and restaurants. I look forward to visiting again soon.

10/10

Exceptional

20 Mar 2026

Cary

Excellent long weekend stay here. Location is perfect and we love the staff all the way around the hotel. Highly recommend booking a room higher up floor 15+, the views are hard to beat

Partner

10/10

Exceptional

20 Mar 2026

Farzaneh

We loved this hotel! It was beautiful, kind and warm staff, clean room and overall great experience!

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Kelly

I booked last minute. My flight came in at 8 AM.
I was expecting to drop off my bag , they had our room ready for me!
That never happens in New York! Staff was great.

Self

8/10

Excellent

15 Mar 2026

Kate

What a fabulous hotel!!! In such an amazing location too. Our room was perfect and I lovee the views. The restaurant was great and the overall esthetic of the hotel was great. My only compliment would be the rooms weren't soundproof and you could hear everyone in the halls, their dogs and just bery aware other people were staying around you but honestly it was really great otherwise

Family_with_children

10/10

Exceptional

15 Mar 2026

Laura

Nomo Soho has a lovely floral entrance with both real plants and artistically done cloth flowers, and the staff was kind and attentive, and always available. The restaurant Nomo kitchen on-site offers good food and beverages. The only thing I would add is providing coffee and tea in each room, as travelers can miss the window for coffee in the lobby. The nearest coffee shops on Canal St. and Broadway are waiting, until then.

10/10

Exceptional

14 Mar 2026

Ashley

We love this hotel. Great location, safe, helpful staff and love the rooms with King and sofa bed!

Friends

10/10

Exceptional

13 Mar 2026

Jacqueline

Great location and easy check in

Partner

10/10

Exceptional

12 Mar 2026

Mark

Great place to stay

Partner

10/10

Exceptional

11 Mar 2026

Ken

This is a nice, well located (for Downtown), low key place to stay. It also has a good restaurant/bar.

Self

8/10

Excellent

07 Mar 2026

Yiannis

Pretty good rooms & location

10/10

Exceptional

02 Mar 2026

Charles Jr

They just did it right there.

Self

8/10

Excellent

27 Feb 2026

Jeff

Quietest hotel in lower manhattan. Low occupancy due to snow storm helped but location is key. Room is small but clean and bed is great. Check in/out easy.
Tv provider is 2010 tech and some furnishings worn.
I’ve stayed in most hotels below Houston and this one is solid with great rates.

Self

6/10

Pleasant

25 Feb 2026

Ayesha

No amenities and front desk barely answered calla

Leisure Self

10/10

Exceptional

25 Feb 2026

Angelina

great staff and location

Business

10/10

Exceptional

23 Feb 2026

Aaron

Great room, great staff.

2/10

Poor

23 Feb 2026

carlos

El cuarto estaba sucio y descuidado.
Lámparas rotas, cabeceras de cama en pésimo estado y pelos en las toallas

Family

10/10

Exceptional

22 Feb 2026

Paolo

Great rooms and service. Also, the restaurant and coffee shop are really nice, and the staff kind and competent across the board.

10/10

Exceptional

19 Feb 2026

Kathleen

NOMO SOHO is our GO-TO in NYC. Clean, comfortable, attentive staff, cool neighborhood. The restaurant has great food and good service. We will stay there again and again.

Partner

4/10

Poor

18 Feb 2026

Amanda

The first room they gave me was absolutely disgusting. Not clean. Although they moved me, no apologies.
Also, this entire hotel could use a deeper clean.

Additionally, door men are pointless. They don’t even open doors when you’re struggling with luggage.

Business Self

8/10

Excellent

17 Feb 2026

Patricia

The bathroom was in poor condition it needs to fix caulking and baseboard.

10/10

Exceptional

16 Feb 2026

Kelsey

Jeff in the lobby provides great service. Also, the building super— been there 13 years (I think) helped me move rooms and was super kind.

Business

10/10

Exceptional

16 Feb 2026

Carol

The room is very clean and as always, the staff is amazing!

Business Family

10/10

Exceptional

16 Feb 2026

James

All was perfect

Leisure Partner

10/10

Exceptional

15 Feb 2026

Sarah

Staff was great!

Business Self

8/10

Excellent

15 Feb 2026

Tatiana

It’s good but the rooms could be updated the couches had burn marks the head board was dated and showed signs of peeling, the room did smell Smokey

10/10

Exceptional

14 Feb 2026

Jacob

Cool hotel, great location.

10/10

Exceptional

06 Feb 2026

Kelsey

great

Business_and_leisure Friends

6/10

Pleasant

02 Feb 2026

Matthew

Staff were incredibly friendly. 5/5 service.

In terms of the room itself, it was quiet. Great view. However, room needed to be renovated. The headboard on my bed looked like it got into a fight with a lion. Leather was ripped and scratched. Pretty gross to look at. White marble tiles in the shower were also looking yellow. The room is showing clear signs of age. Hope hotel management makes a design to give them a refresh asap.

Business

2/10

Poor

02 Feb 2026

Crystal

The room was not what I was expecting. I’ve stayed here before and the rooms were beautifully decorated. This time it was just white sheets, the room was cold. One small soap in the bathroom. The light fixtures in the bathroom were coming off. I don’t know if I was just given the worst room but it was not worth the $300 I paid for the room. I’ve had better experiences in a Hampton Inn. Would not suggest if the hotel ambience matters to you. The only good thing about this hotel was the outside appearance and location. Other than that wish I stayed at the Ludlow for a $100 more

10/10

Exceptional

28 Jan 2026

Nooshin

This was my 5th stay in 6 months. It is because the staff make me feel like home. Special thank to Jasmine!!

Business

2/10

Poor

28 Jan 2026

Carolyn

58 degrees and dirty, no

10/10

Exceptional

26 Jan 2026

Helene

Clean confortable bed
Would have Like to have a coffee machine.
And a mini Frigidaire in my room

Leisure Self

8/10

Excellent

25 Jan 2026

Raymond

Room layout was great, had the queen with pull out double, nice bathroom and floor to ceiling windows. Only complaint was 7am lobby coffee was late!

Leisure Family

10/10

Exceptional

19 Jan 2026

Madeline

Awesome

10/10

Exceptional

16 Jan 2026

Marian

Really enjoyed the breakfast, prompt service, staff was friendly. Definitely would come back.

Business Self

2/10

Poor

16 Jan 2026

Jube

Terrible

10/10

Exceptional

15 Jan 2026

Nicole

Great location! Great customer service!

6/10

Pleasant

11 Jan 2026

John

needs some updates. it looks tired. the shower head did not work just the hand held worked.

Business Partner

10/10

Exceptional

09 Jan 2026

Emily

Julian was so helpful and kind!! The front desk young women were lovely. I’ve stayed here quite a bit and it’s always easy.

6/10

Pleasant

09 Jan 2026

Paul

Rooms are in significant need for renovations. The vinyl headboards are cracking and flakes are all over the bedding and floor. Had to be moved to another room because my initial room wasn’t appropriately serviced by housekeeping. Second room had no soap or other amenities. I had my other work colleagues change hotels before they checked in. Manager on duty had a horrible attitude and was upset I left a negative review “without the chance to remedy anything.” When you move me to another room, that’s feels like a pretty good opportunity to make things right.

Business

10/10

Exceptional

06 Jan 2026

Wanda

Great location bed comfortable. Nice service.

Leisure Family

6/10

Pleasant

05 Jan 2026

Elizabeth

Multiple features didn’t work in our room and we called multiple times and still didn’t have things repaired such as the telephone and the heating system

10/10

Exceptional

04 Jan 2026

We had an excellent stay. The staff was really helpful during our stay and the room was clean! The locaiton was amazing!

Leisure Family

10/10

Exceptional

04 Jan 2026

Viviana

I dont know

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

chelsea

Always amazing !! Love this hotel !

Leisure Family

10/10

Exceptional

03 Jan 2026

David

Great location. We had a corner king on a High floor with great views. Room was overall very nice - bed was comfortable, nice finishes. It would be nice to have fridge and keurig especially with no room service but the restaurant and cafe are fantastic. We stayed as a family of 4 with teenage daughters - we needed 2 separate rooms. I would stay again.

Leisure Family

2/10

Poor

27 Dec 2025

Jupin

Dirty rooms, rude staff, terrible room service, mildew in rooms, stained curtains. Very far from 4 stars

2/10

Poor

27 Dec 2025

Ailin

I was very disappointed with the customer service at this hotel. The front desk staff were rude and unprofessional. They called me twice by mistake, and when I went , they spoke to me with attitude and no respect. Guests deserve to be treated kindly, and unfortunately, that was not the case here.

Leisure Friends

10/10

Exceptional

25 Dec 2025

LUIS

My wife and I had an amazing stay at NoMo SoHo. The location is perfect for exploring downtown Manhattan, and the hotel has such a cool, stylish vibe without feeling pretentious. The staff was genuinely welcoming and helpful from check-in to check-out, and our room was clean, comfortable, and a great place to unwind after long days in the city. We’d absolutely stay here again and would recommend it to anyone looking for a memorable SoHo experience, the hotel is gorgeous, the vibe is upscale and modern, and the location makes it easy to walk to so many great spots. Staff was professional and kind, and our room was clean and relaxing. We’d happily book again.

4/10

Poor

25 Dec 2025

Aref

Floor carpet of the first room was wet. We switched rooms. We didn’t know anything about amenity fees. Amenity fees for what?

Business Partner

10/10

Exceptional

25 Dec 2025

Susanna

Comfortable stay overall. The room clean, stayed warm when needed, and the bed was comfortable with a slightly firm mattress. The room was on the smaller side, but that’s expected in New York. Everything was close by, including eateries and subway access to Manhattan and Brooklyn. The hotel restaurant served delicious food.

Leisure Family

10/10

Exceptional

23 Dec 2025

Joanna

It was perfect for my daughter and me. The rooms are small but we were in there to only sleep. We could walk everywhere. The location is great!

Leisure Family

10/10

Exceptional

23 Dec 2025

Zoe

Kind, courteous staff. Very clean. And great neighborhood to explore!

Leisure Family

10/10

Exceptional

20 Dec 2025

Abigail

Great location, view from room was unbelievable and staff was friendly

Leisure Friends

4/10

Poor

17 Dec 2025

Elena

We arrived at 9:20 just when the restaurant and bar closed. They have $35 credit towards restaurant , which obviously we could not use. In the morning I was able to buy coffee in the cafeteria and sandwich, which took 15(!) minutes to prepare. We also had lunch on our way back, which was below average and could not apply the rest of the credit , so we lost some money. I think this is a kind of the dishonest way of bumping up the price of stay. Did not like it. Rooms were OK, but overall this hotel does not deserve 4 stars as advertised.

Business Family

10/10

Exceptional

16 Dec 2025

imad

6/10

Pleasant

16 Dec 2025

Christine

Room was great. Service was great. After room being paid in full prior to arrival, credit card was charged $450 when we arrived for Amenities. Understand they was a resort charge. Checked out and we owed $108 for resort charge which was fine. Was never reimbursed the different between the $450 and the $108.

8/10

Excellent

15 Dec 2025

Kyle

Great location but the rooms are in disrepair all around. Furniture, fixtures, decor are all dated and many with holes or stains or other issues. Not what I would expect in a hotel with 4-diamond awards hung on the walls.

Partner

2/10

Poor

15 Dec 2025

jazmin

They cancelled our reservation literally the LAST MINUTE as soon as we arrived in JFK. Me and my fiancé came for our baby moon so you could imagine the nightmare ahead. Management did nothing to warn us and i only found out because i called ahead to let them know we were coming late to our reservation since our flight was delayed. I recommend any other hotel.

8/10

Excellent

15 Dec 2025

lionel

Great location. Hotel is in need of a serious refresh

Business_and_leisure Self

10/10

Exceptional

14 Dec 2025

Hatem

Good location and very convenient

Leisure Self

6/10

Pleasant

09 Dec 2025

Joseph

The check in person was not very friendly. It was late and nobody was at the counter.

Leisure Family

8/10

Excellent

30 Nov 2025

Dan

Great location on SoHo NewYork . Lots of restaurants and cafes and shops nearby. We are upgraded to a King bed room

10/10

Exceptional

30 Nov 2025

Amra

Another great stay here! This is my second time here. Front desk was super helpful and welcoming. Room was small but honestly so perfect. The views were worth it! Bathroom view was to die for- Location amazing- close to a lot of shopping, dinner, popular coffee shops. Only downside would be the toilet didn’t flush right away after you flushed it the first time- needed a few minutes but overall amazing!

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

Melodie

Love this property. My Home away from home.

Leisure Self

10/10

Exceptional

24 Nov 2025

Jose

Right in the heart of the Soho. Great hotel, trendy, nice rooms. Great option.

Business Self

8/10

Excellent

23 Nov 2025

Sherlyn

This is a very cute, boutique style hotel. Our room was spacious and updated. The staff was friendly and helpful and the location was perfect. 10/10 would recommend to stay here.

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Kara

Cute hotel. Great location. Rooms are small. No fridge in room which was a huge bummer for us. So much food could have not been wasted if we could bring it back after meals.

8/10

Excellent

22 Nov 2025

Arisay

Courteous staff, nice views

10/10

Exceptional

22 Nov 2025

Helen

Staff and cleanliness was outstanding!! Beautiful rooms and view of the Brooklyn bridge. Anything we needed they were at our door within minutes. The only missing thing was a small fridge in the room. It’s a must for my son with Autism.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Michelle

Staff was very friendly and accommodating. No request was to small and all were fulfilled with a smaller. The room was quite larger than expected and was perfect for the 3 of us.

Leisure Family

10/10

Exceptional

17 Nov 2025

Mark

Perfect location in the heart of SoHo, cozy room with all you need, great service and all of this at a reasonable price. Will be back.

Leisure Self

10/10

Exceptional

17 Nov 2025

Pablo

Great service and amenities