The Frederick Hotel

United States , New York Area - NY
NEW YORK, 95 West Broadway
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100 reviews shown

6/10

Pleasant

08 Mar 2026

Stephen

While the hotel was clean, staff friendly and breakfast good, the constant construction noise almost unbearable. IF a hotel is under renovation with a constant disruption to guests, it would have been proper to disclose this to potential guests prior to booking, giving guests the opportunity to seek other accommodations. Shame on The Frederick for not professionally doing so.

10/10

Exceptional

03 Mar 2026

Michael

Great

10/10

Exceptional

01 Mar 2026

Abbie

Room was clean and there was a cute little goodie bag with a handwritten note made out to me!

Partner

10/10

Exceptional

22 Feb 2026

Joseph

Room was great. Products too

Self

10/10

Exceptional

19 Feb 2026

Rocco

albert is the man

10/10

Exceptional

16 Feb 2026

Mariko

The staff were fabulous! So welcoming and helpful - it was Valentine's Weekend and there was a small photobooth set up with a polaroid! Additionally the champaigne available evenings was a fun touch. The hotel was located close to several metros - so very convenient. And beautifullu decorated!

Partner

2/10

Poor

16 Feb 2026

Yukako

Super old hotel. Bed is not comfortable.

Leisure Family

10/10

Exceptional

16 Feb 2026

Ira

The room was clean and cozy and the staff was exceptional!

Leisure Partner

10/10

Exceptional

15 Feb 2026

Mark

clean room, friendly staff,

10/10

Exceptional

11 Feb 2026

Moriah

All the above!

10/10

Exceptional

03 Feb 2026

Montana

Very courteous staff, a welcome gift, chic ambiance, and very close to subways/transportation. Would absolutely love to stay here again!

Self

8/10

Excellent

24 Jan 2026

Keith

Room was clean but small, and noisy the staff were excellent very helpful.

Leisure Partner

8/10

Excellent

24 Jan 2026

Donn

rooms and public spaces have a classic feel and are beautifully maintained, we enjoyed the breakfast at Serafina but there are many dining options in the neighborhood. Nice little fitness room and friendly staff… :)

8/10

Excellent

19 Jan 2026

Jonathan

Room was very nice, a little small but nice.

10/10

Exceptional

16 Jan 2026

david

Staf is phenomenal and the location is perfect.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Mark

Lovely boutique hotel in a great location with excellent access to the subway. Would book again!

Leisure Family

10/10

Exceptional

15 Jan 2026

Natalie

We liked the fact that staff were pleasant, left us alone (which we like) but were there when you needed them for questions etc. when we made requests they were followed through efficiently and effectively by the staff. Shout out to the friendly doorman.

The one thing we didn’t like was the breakfast that comes as part of the resort/facilities fee of our stay. It was prison food. Doughnuts were a week old and stale. Turkey breast cold cut with more fat in it than turkey meat. We ended up having breakfast for the first day only and went elsewhere for the other days. Such a shame the breakfast pulled down our experience at the hotel

Partner

10/10

Exceptional

13 Jan 2026

Miriam

We have stayed at this hotel a few times and have always had a pleasant experience. The front desk check-in was polite, quick, and easy. The room and bathroom were very clean, and the breakfast was very good. We would happily stay here again

Leisure

10/10

Exceptional

11 Jan 2026

terri

Great hotel and in a great neighborhood.

Leisure Family

6/10

Pleasant

07 Jan 2026

Andrew

I am writing to share my disappointment following my recent stay. Unfortunately, several aspects of the experience fell well below the standard I expect—particularly as a Platinum member.

We booked two rooms, and one of them was extremely small. My sister‑in‑law could barely move around the bed due to the lack of space, and the bathroom was also far too small to be considered adequate. This made the stay uncomfortable from the outset.

I also raised the possibility of an upgrade, which is a benefit of my membership. However, I was repeatedly pushed back, and only three days later was I finally offered an upgrade—by which point it was no longer useful. This felt dismissive and inconsistent with the loyalty benefits I’m accustomed to.

Additionally, when requesting a late checkout—another Platinum perk—I was only granted one extra hour. This created a very awkward and rushed departure, which again didn’t align with the service level expected for elite members.

Finally, the breakfast service was disappointing. Several of the servers were noticeably rude, which added to the overall frustration during the stay.

I value this brand and have always chosen it for reliability and service, which is why this experience was particularly disheartening. I would appreciate it if you could review these issues and let me know how they will be addressed to ensure future stays meet the expected standard.

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Andrew

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Valerie

Awesome service, amazing decor. It feels like old time NYC.

10/10

Exceptional

02 Jan 2026

Alice

Loved the little extras like the walking tours, wine hour etc. We were there for New Years Eve and they handed out little hats and glasses etc. The room was clean and house keeping kept it nice during our stay. Breakfast was nice. Great location - easy to get up to mid-town, but also nice to be able to retreat back away from the crowds each evening.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Robert

Location

10/10

Exceptional

31 Dec 2025

Ariel

Everything was good 👍

Leisure Family

10/10

Exceptional

30 Dec 2025

Eduardo

Great stay

10/10

Exceptional

27 Dec 2025

Evan

Lovely hotel. A++++ location. Train station right outside the hotel. Nice rooms.

10/10

Exceptional

22 Dec 2025

Annette

Great location friendly staff Rooms are clean and appropriate

Leisure Partner

10/10

Exceptional

21 Dec 2025

Travis

Perfect spot in NYC!
Subway right outside - SoHo is great area.
I’ll definitely stay here again!

Business_and_leisure Self

8/10

Excellent

20 Dec 2025

Annette

Good location friendly staff. Had some issues with heated but it was taken care of

Leisure Partner

10/10

Exceptional

17 Dec 2025

Donna

Everything always great !

Business

10/10

Exceptional

08 Dec 2025

Laura

We loved our experience at the Frederick!
Our room was spotless and intimate with a great view. The staff was friendly and accommodating and the location could not be better! Breakfast was included and gave us enough fuel for lots of walking and exploring. We will definitely use it on our next trip to NYC

10/10

Exceptional

02 Dec 2025

Very helpful staff, good breakfast, and ideal location.

2/10

Poor

28 Nov 2025

Joseph

I reserved a junior suite. The room looked just like the pictures on the website. Three large windows overlooking the park across the street. The only problem was that they failed to mention that there was construction going on and there was a scaffold on the building and noisy workers climbing all over the place right outside my window. I literally made eye contact with two of them while I was sitting on the sofa. I complained to the front desk and the only option they had was a dingy room overlooking an air shaft. I’m used to getting an upgrade or at the very least something comped in this type of situation. They could have done better.

Business_and_leisure Partner

8/10

Excellent

24 Nov 2025

Marline

Breakfast was very good. Staff very courteous.

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Elizabeth

Room spotless, night manager a little spicy when we complained about the AC having issues (would not turn on) in one room and the garbage/alley smell in the second room. Was moved the next day. With the one exception, staff is lovely and hotel is convenient to family.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Caroline

Location is ideal, and the hotel has a lot of old world charm...old world service too! It felt very comfortable and friendly.

Leisure Partner

10/10

Exceptional

18 Nov 2025

elaine

Clean rooms, friendly employees, Serafina's great!

6/10

Pleasant

14 Nov 2025

Julian

Room 225 has too much noise in the evening from bar downstairs and if you open the window smells like food from nearby restaurant

8/10

Excellent

09 Nov 2025

Nick

The staff was nice and the location was excellent

10/10

Exceptional

08 Nov 2025

Amy

Ideal location, super friendly staff, well appointed rooms and wonderful restaurant.

Leisure Family

6/10

Pleasant

03 Nov 2025

Federica

The room was really small, no space for any luggage, and we only had one carry on so I can’t imagine if we had two where would have been able to put them
Between the bed and the wall there was probably a foot on each side
The rest was good

Partner

10/10

Exceptional

01 Nov 2025

Jonathan

Clean, spacious junior suite

10/10

Exceptional

27 Oct 2025

James L

The room was small (like most rooms in NYC) but very well appointed. High quality linens, towels and shampoo/conditioner/bodywash/body lotion. It also has a great location. The price was very reasonable for what was offered. I plan on staying there the next time we’re in NYC.

Leisure Partner

6/10

Pleasant

23 Oct 2025

JAMES

They must be short staffed in housekeeping. We were out of the room from 10-3 and no housekeeping for 2 days. Hotel was very quiet. Everything worked. Nice breakfast and restaurant. Bar very loud and noisy - not nice.

Partner

10/10

Exceptional

14 Oct 2025

Jocelyn

This was our first time staying at this hotel. I have stayed at several other hotels and this one stands out for its cleanliness, amenities, hospitality of the staff, location and overall high value for the price. I stayed with family and plan to stay here again next time I’m in the city.

Leisure Family

10/10

Exceptional

07 Oct 2025

David

The staff was friendly and knowledgeable. I chose the smallest room, and it was cozy rather than cramped, well-appointed, and really comfortable. The subway station (1,2,and 3 lines) was right across the street. The complimentary breakfast was good, and there was a Starbucks next door (that opened at 5am). Had a great stay.

Leisure Self

10/10

Exceptional

06 Oct 2025

Augustin

I had an excellent day at the Frederick. First of all, the hotel staff was very obliging and able to get me into my room two hours early, at 1 PM, when I arrive just after a long plane flight. Also, the hotel is very convenient and several great restaurants, stores, etc. are right around the corner in Tribeca. Including several delis, bagel, shops, and pizzerias. There is a Starbucks 10 yards from the main hotel door. Finally, the Hudson River is three blocks away and a great place to go jogging in the morning. Two thumbs up!

Leisure Self

10/10

Exceptional

05 Oct 2025

Laura

Great location, friendly staff, comfortable room and continental breakfast. Would return!

Partner

6/10

Pleasant

05 Oct 2025

Brenda

Very small rooms!

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

George

Great location, helpful staff, good nearby dining options including neighboring restaurant which had very good food, friendly staff, and a nice roof deck.

10/10

Exceptional

27 Sep 2025

John

This is our 3rd time staying at the Frederick. We like this hotel because of its convenient location when driving to NY and it’s also very close to where our son lives. The staff is always friendly and helpful, and their goal is to please the customer. Thank you.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Verified traveler

The front desk wasn’t exactly friendly but I’ll chalk it up to a busy weekend. I had a very small room that was very bare bones e.g. no mini bar. That’s all fine. I was at the end of a hallway where all the cleaning supplies were stored, which wasn’t exactly inviting. The housekeeping staff were the friendliest of anyone I encountered. I don’t think I’d stay here again.

Self

10/10

Exceptional

02 Sep 2025

Amy

A great stay in Tribeca!

We had a lovely one-night stay at the Frederick. Miracle and Anthony were particularly helpful when my husband was setting up to work down in the lobby area so I could sleep. And great location in Tribeca! We'll be back!

Partner

8/10

Excellent

02 Sep 2025

Joseph

We liked the property location in tribeca. The room was clean, staff very kind. The breakfast was very good.
The only thing is about the reservation check in, it was very a grey zone about our rooms and their availabilities. At first, they weren’t available due to a leaking problem, no other rooms were available except one suite that was offered to accommodate both couples which we declined, then suddenly, other rooms were made available after waiting in the lobby for 20 minutes. We even have started to look elsewhere to find rooms in another hotel. At the end, all 4 of us had the sense that the hotel was overbooked and we were offered to stay in one room instead. It got all sorted out at the end but we had to insist. When we travel for a whole day, 9 hours drive, being exhausted, the last thing we want is to have problems with our rooms that were finally available after multiple versions of the story..

Leisure Friends

8/10

Excellent

31 Aug 2025

Verified traveler

The Frederick for the win

The Frederick was amazing. Friendly staff, clean facilities and room. It was a pleasure waking up there. On my list for future stays when I need a weekend getaway. I say this as a new Yorker

Partner

10/10

Exceptional

19 Aug 2025

Janna

Loved location, close to subway, great staff

Leisure Partner

8/10

Excellent

17 Aug 2025

bridget

A lot of construction in front of property.

Leisure

10/10

Exceptional

16 Aug 2025

Alison

Nice hotel in good condition

This hotel was clean and comfortable and the staff were all extremely helpful, even as I was exhausted and frazzled after my trip. I had everything I needed. Internet was fine, parking is a little ways off but OK. The only quibble I had is that I couldn't quite close my curtains, they could have used those stick things to help close them, I used my chair to close them enough for privacy. Definitely I would visit again despite this.

Business Self

10/10

Exceptional

11 Aug 2025

Rodrigo

Fantastic

Leisure

10/10

Exceptional

03 Aug 2025

Arthur Thompson Wade

The bed was very comfortable. Staff were fantastic, both friendly and knowledgeable. Great hotel. Would definitely stay again.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Nancy

Pros:
Lovely Welcome – We were greeted with complimentary glasses of champagne, which was a nice touch!

Clean & Comfortable Rooms – Though on the smaller side, the room was spotless and cozy for our one-night stay.

Excellent Breakfast – Breakfast was included and served at the restaurant next door (through a hotel arrangement). The food was delicious with a good variety.

Great Overall Experience – Despite the short stay, the hospitality and amenities made it a pleasant visit.

Cons:
Rooms Are Small – Not a dealbreaker for us, but those needing more space might find it tight for longer stays.

Final Thoughts:
A charming hotel with friendly service, clean rooms, and a fantastic breakfast. The welcome champagne was a lovely surprise! We’d definitely stay here again.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Jorge

One night in NYC

The hotel was small but charming and well-maintained. The food exceeded expectations, especially the breakfast buffet, which was excellent.

A couple of minor drawbacks: the bed was a bit firm, and hallway noise from other guests could occasionally be heard.

Overall, the location was fantastic, and I’ll definitely be returning!

Self

8/10

Excellent

29 Jul 2025

Kathleen

Friendly staff. Provided us water bottles at from desk every time we asked. Decently sized quiet room with comfortable bed. Adequate continental breakfast at adjoining restaurant.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Tracy

Great hotel for the price. Great location!

Leisure Friends

8/10

Excellent

27 Jul 2025

Elizabeth

The room was TINY (the entire room consisted of a queen bed with an 18 inch perimeter), had a view of a brick wall, had no mini fridge, and the closet was 12 inches wide and was so short it would only hold shirts - no dresses. However, check in was a breeze, complementary water was appreciated, and the location can’t be beat. If you don’t mind a VERY small space, it’s a winner.

Leisure Family

8/10

Excellent

25 Jul 2025

Jack

cool place, well maintained, good price

6/10

Pleasant

24 Jul 2025

michael

Our room category was interior only, which meant two beds in a tiny room, with a window that faces a brick wall. If you get two beds here, they all face the brick wall unless you upgrade to the suite for an extra $500. The one tiny window with no light was a real downer, and should be explained in the description upon booking. The main bar is only open tues- sat too. The lobby is clean and well appointed, the rooms, not so much. Decent location, free breakfast was convenient.

Business Friends

10/10

Exceptional

23 Jul 2025

John

The Frederick has an excellent staff who cares about their guests and goes beyond expectations to my your stay comfortable, easy and enjoyable. Thank you to Miracle for her outstanding attention to detail and friendliness. And to Jari for assisting us 2 times on our stays at the Frederick.

Leisure

10/10

Exceptional

22 Jul 2025

Claire

Favorite place to stay

My favorite hotel. Incredible location, the best staff, and clean spaces.

Self

10/10

Exceptional

21 Jul 2025

Mabel

Nice hotel, super nice location

10/10

Exceptional

19 Jul 2025

Joseph

Absolutely stellar!

Business_and_leisure Self

10/10

Exceptional

12 Jul 2025

lisa

All great, but be ready for an unexpected facility fee on top of the room rate!

Business Self

8/10

Excellent

03 Jul 2025

Alessandro

Very noisy rooms. You can hear everything from the corridor and the door system requires guests to slam the doors in order to lock them, when they leave. So after 6am you won’t be able to sleep anymore.

Business_and_leisure Self

10/10

Exceptional

01 Jul 2025

Priscilla

We appreciated the architecture of the hotel building, inside and out. Staff were friendly and accommodating. Room was available upon request. Room was clean and lovely.

What was a little unsettling was the noise outside of our door from folx going in and out of their rooms. It's like the walls are sound proof but not the door. I'm not sure much can be done about that. Overall, we really enjoyed our stay. Thank you!

Leisure Partner

10/10

Exceptional

30 Jun 2025

Clarence

Great staff and food.

Leisure Self

10/10

Exceptional

29 Jun 2025

Nathaly

Subway station nearby, bridge, and target/cvs as well as other stores, restaurants.

Leisure

10/10

Exceptional

28 Jun 2025

Rebecca

Ideal place to stay

10/10

Exceptional

26 Jun 2025

Karla

Perfect hotel to stay in NY,

Perfect location, very friendly staff and a comfortable and clean room. I enjoyed it very much with my daughter. Two things they could improve: more variety at breakfast (because it's the same every day), and they retain $100 per night during your stay, which is returned a few days later.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Joshua

The service was great! loved how intimate the rooms are but still fairly spacious - washrooms oculd be a little bit bigger (toilet space was tight) but i would love to stay here again!

Leisure Partner

10/10

Exceptional

19 Jun 2025

Alistair

Wry nice very friendly very clean

Partner

10/10

Exceptional

14 Jun 2025

Tracey

Best cute hotel in Tribeca!

Business Self

10/10

Exceptional

06 Jun 2025

Alyson

I cannot say enough about this hotel, the staff and the location. It smells like heaven, front desk is always available to help with whatever you need

10/10

Exceptional

06 Jun 2025

Michelle

The staff was incredibly friendly and very helpful and I couldn't have asked for more. The room was clean and very comfortable and I will forever dream about how soft those pillows were! I'm not sure if I was just lucky or if the room did actually block out the majority of the noise of the city, but, I was thankful regardless. I would've liked to have a fan to drown out the remainder of the noise as well as kept me cooler but I was happy with what I had available. Usually, when you use hotel bath products you get the kind that dries out your hair and makes your skin itchy but not at this hotel, my hair was so soft it was if I was using my personal shower products! I absolutely loved snuggling up in the robe too, I'm a short little munchkin so it came down to my ankles. I couldn't have asked for more, I highly recommend this hotel and if I find myself in the city again, I will make sure to book here!

Self

10/10

Exceptional

02 Jun 2025

Amber

The hotel in a great location and staff were amazing. Can’t wait until my next trip.

Leisure Friends

10/10

Exceptional

01 Jun 2025

Heidi

Super cozy - and don't miss the free walking tour(s) - it was the highlight of our weekend.

Partner

8/10

Excellent

31 May 2025

Rebecca

Decent value for NYC

Good location and Serafina is a great restaurant. Rooms small, so for couples with multiple suitcases it could be a challenge. Service not so great. No welcome when I arrived, just \"credit card please.\" Check out was a disaster with just one person on the desk on a bank holiday with multiple people leaving and trying to check in.

Self

10/10

Exceptional

26 May 2025

Patrick

Good location, friendly staff and nice rooms.

Leisure Family_with_children

10/10

Exceptional

26 May 2025

ANGELA

Appreciated the historic building that was decorated with a nod to its past. The bathroom was beautiful. The subway was super convenient, just steps from the front door. The location in TriBeCa offers the Hudson River Park, restaurants and shopping. The location makes the 9/11 memorial, Chinatown, Little Italy and Soho easily walkable. The staff was professional, accommodating and personable. The free bottle of wine, happy hour at the bar and breakfast were nice touches. The breakfast is fine (located at restaurant next door) but staff is not overly friendly. When it’s busy, expect limited food items and disposable serving ware.

Leisure Partner

8/10

Excellent

24 May 2025

Carol A

Nice for the price

Room very clean. No full length closet and A/C stopped working on my last night. Easy to get late checkout at 1 pm and subway was very very convenient

Self

8/10

Excellent

09 May 2025

CRobert

Breakfast OK nothing outstanding. Staff very helpful. Clean rooms. Loved the location.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Michelle

Best hotel I have stayed in it felt like an upscale European hotel. the decor, details were very tasteful. rooms are lovely and have some space. the breakfast is great and all very clean would stay again

Leisure Family_with_children

8/10

Excellent

27 Apr 2025

Kirk

Good experience

Leisure

10/10

Exceptional

25 Apr 2025

Andrew

We love the Frederick Hotel! Would happily stay here again.

Business_and_leisure Partner

10/10

Exceptional

11 Apr 2025

Ben

This was a great hotel for me, in a great location. I would absolutely stay here again.

10/10

Exceptional

08 Apr 2025

Barb

Adorable boutique hotel

Excellent location. Darling boutique hotel. Great for couples or friends trip

Friends_and_family Friends

10/10

Exceptional

06 Apr 2025

Rich

Recommend it

Very convenient. Nice bar. Comfortable room.

Partner

8/10

Excellent

04 Apr 2025

Verified traveler

Right next to the chambers subway stop.
The king room was small but clean.
Staff was generally very friendly

Leisure Family

10/10

Exceptional

01 Apr 2025

Mylinda

The location of property was good. The size of the rooms were smaller than I anticipated.
The staff was excellent. I would go back to this hotel.

Business Family

6/10

Pleasant

01 Apr 2025

Verified traveler

Uncomfortable

Older hotel, small as most are. The problem we had was the lack of good ventilation and A/C. The room was hot and stuffy, and the A/C blew out hot air. We complained and asked for help as we weren’t able to sleep, it took 4 calls to the front desk and they assumed we didn’t set the settings correctly so they reset it and told us to wait 15 minutes, it continued to blow out hot air and after calling no one came back to fix it. Finally we asked them to come and open the small window which they did. All in all it was uncomfortable and sweaty hot. There was construction outside at 2am and you hear everything thru the thin walls/door.

Friends_and_family Friends