Moxy NYC Downtown

United States , New York Area - NY
New York, 26 Ann St
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100 reviews shown

8/10

Excellent

15 Jun 2026

Barbara

Friendly staff for sure, lots of stuff for younger folks;-) didn't try the breakfast.
But when entering the room it had a strong strange smell, maybe the cleaning chemicals, which did not feel good. Opened the window and it got better of course, but then it's noisy out there.

Partner

4/10

Poor

11 Jun 2026

Michael

Problematic property and unexceptional stay.

The rooms are tiny even for New York City and have no suitable chair or seating area - an uncomfortable metal hanging chair or a folding stool that can't actually be positioned at the folding desk as a workstation, so you have to sit on the bed to work. Also no closet (just hangers on pegs) and no drawers for storage (so I basically lived out of my suitcase).

My room had a bad cigarette smoke smell for the first 48 hours, but when a maintenance person came to check it out, he took two steps in and said it smelled fine. There was also water seeping up through the floor and mold/mildew in the room corners and shower, which had poor water pressure.

The amenities fee of $30/day is a ridiculous profit generator (with high food/drink prices to match) and is not, as the check-in agent said, \"required at all New York City hotels now\". They did grant me a one-hour extension on check-out.

The Moxy vibe is trying to be young and trendy, but it felt fake here and there are far better hotels in the area for this high price. I would not stay again.

Self

8/10

Excellent

11 Jun 2026

Beth

It's a nice place to stay--fun and funky. Rooms are pretty tight on space but well-designed overall. We would stay again but your check in folks could be a little friendlier/warmer. Bar is very lively and the central place to gather. Very fun that there is a basketball court and foosball.

Partner

10/10

Exceptional

10 Jun 2026

Vanessa

Clean rooms, nice staff, nice bar

Partner

10/10

Exceptional

10 Jun 2026

CURTIS

Great stay!!!

Self

6/10

Pleasant

07 Jun 2026

Angelica

The only thing I didn’t like was that our room wasn’t ready at check-in. It was already 5:20 PM, even though check-in was supposed to be at 4:00 PM. We were very tired from traveling and were looking forward to getting settled into our room. However, they did allow us to leave our luggage earlier so we could explore the city while we waited.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Carlos

I love the clever use of small space, the 3rd floor common area was very cool with nostalgic games.
Had a great time.
Go Knicks!!!!

Friends

10/10

Exceptional

05 Jun 2026

Serena

Great place to stay would stay again.

10/10

Exceptional

04 Jun 2026

Ayelet

Great hotel if you are looking for a downtown hotel. nice, designed rooms, clean and comfortable, shower and bathroom are commutable and are not located in the middle in the room.

Self

10/10

Exceptional

02 Jun 2026

olivia

The staff at Moxy are great! Specifically the bar staff. Great place for a stay.

Friends

8/10

Excellent

01 Jun 2026

Kayla

Clean

Family

10/10

Exceptional

31 May 2026

Nuria

The gym doesn’t have the cool look as the rest of amenities and it’s pretty basic.

Partner

10/10

Exceptional

30 May 2026

Lauren

Excellent place to stay with lots of places to walk nearby.

Friends_and_family Friends

8/10

Excellent

29 May 2026

Marco

The Hoyel is nice and the room too but they are small.

Family

10/10

Exceptional

24 May 2026

Kristen

Such a great spot we stayed as a family of four teenage boys 16 and 18 loved the games bar and live dj and basketball court and the room was nicely decorated, quiet and more spacious than expected! Nelson took great care of us from check in to check out!

10/10

Exceptional

23 May 2026

Ally

Our stay at the Moxy was amazing! Our room was very clean and super spacious for nyc. Check in was super easy and quick, the staff is great and very accommodating. We will definitely be back!!

Partner

10/10

Exceptional

20 May 2026

Andrew

This place was awesome. Great location downtown. Def coming back

Self

8/10

Excellent

16 May 2026

Sandra

Good location and nice lounge/restaurant. Small rooms.bed was comfortable & staff was friendly.

10/10

Exceptional

10 May 2026

Edward

Great place to stay! Staff was very helpful and friendly!

Self

8/10

Excellent

09 May 2026

Hiroshi

The room could have been cleaner. There were some leftover bits of toiletries in the corner of the bathroom and dusty in the living room floors.

Business

10/10

Exceptional

06 May 2026

Micah

Nice location

Friends

10/10

Exceptional

03 May 2026

Helen

It was a hip cool hotel with a young fresh atmosphere. There was a bar at night with a dj until 1am. I was too tired from travel but I will take advantage of that next time! The staff was excellent, especially Isaac who was so helpful and went above and beyond.

Self

8/10

Excellent

25 Apr 2026

Peter

Rooms are very small and need updating. But floor to ceiling windows help.
Third floor restaurant and lounge very nice.
Good value

Self

4/10

Poor

21 Apr 2026

Megan

The room was quite messy when we arrived, the floors were sticky

Friends

10/10

Exceptional

21 Apr 2026

Alycia

I would stay again. Really good location, easy access to the subway, near the WTC museum, Joe's Pizza and other remarkable places to eat. A lot of coffee spots, places to hang out at night, and entertainment. This is a nice hotel. I recommend 100%

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Victoria

Front desk were really nice!

Self

10/10

Exceptional

19 Apr 2026

Svetlana

Family friendly with basketball court

Family_with_children

10/10

Exceptional

18 Apr 2026

Susan

Amazing. Attentive staff, tons of help when needed, great amenities. Definitely would come back

Self

10/10

Exceptional

14 Apr 2026

Kimberly

Food was great and

10/10

Exceptional

07 Apr 2026

Iwona

Great location. Very clean & staff is super nice and accommodating. The lounge area is amazing, great vibe, arcade games & big seating area! I live in NY and have been to many hotels, definitely top 5 for sure! Daughter loved it as well =]

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Alexis

Nice lively hotel with a very cool vibe. Only lacking some storage space in the rooms but other than that it was a really nice experience.

10/10

Exceptional

05 Apr 2026

Quinn

Had the best time, the amenities were impressive.

Partner

10/10

Exceptional

04 Apr 2026

Harold

The rooms were very clear easy check in

10/10

Exceptional

30 Mar 2026

Anna Marie

Everyone at the Moxy was AMAZING!! It was a great place to stay - close to a lot of attractions. Very helpful staff.

Family

10/10

Exceptional

29 Mar 2026

Jason

Great property! Love Moxy properties

Self

8/10

Excellent

28 Mar 2026

Lori

Excellent location near the Fulton subway station. Very easy to get around. Friendly, helpful staff. Room was comfortable but shows signs of wear & tear. Our room was not cleaned the last 2 days - you have to call and request it if they skip your room in the morning. I would definitely stay here again. I recommend it to other travellers. You will be safe and comfortable. It’s a good price.

10/10

Exceptional

26 Mar 2026

Michael

It was great! I had a wonderful stay and the staff was very helpful and friendly. I couldn’t ask for more

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Samantha

Loved it just small

10/10

Exceptional

21 Mar 2026

Niesha

the staff where friendly and the room was clean

Family

10/10

Exceptional

21 Mar 2026

Keegan

Clean room, great amenities, nice staff.

6/10

Pleasant

19 Mar 2026

Jennifer (Jenn Weir)

Rooms were clean, quiet, and roomy but no iron or mini bar items in room despite signage indicating there was. Hotel location is very convenient to FiDi and World Trade area but hotel layout is awkward with needing to take two elevators to get from check-in, through the bar, and then up to the guest rooms. Check-in staff was very nice and helpful; however, at 2am on Tuesday morning, someone was yelling in the hallway attempting to evict a guest who had stayed past check out. Based on this experience alone, I would never return to this hotel. Work travel/projects are tiring enough; unnecessary interrupted sleep made for a very long day when I should have been at my best

Business

8/10

Excellent

19 Mar 2026

Maurice

Great area. Very close to the subway

Partner

10/10

Exceptional

16 Mar 2026

Luis

Place was in great location, staff was incredible no issues at all

10/10

Exceptional

14 Mar 2026

Gulsah

It was a cool place to stay.

10/10

Exceptional

14 Mar 2026

Meagan

Everything was great!

Business Friends

10/10

Exceptional

09 Mar 2026

Cassidy

Very nice location

Self

10/10

Exceptional

08 Mar 2026

Terryn

The hotel was a great place for an adult vibe..not really kid friendly..i loved the location and the food and drinks were excellent. Would definitely stay again.

Family

10/10

Exceptional

08 Mar 2026

Tim

Shower door leaked and the repeated standing water was creating a moldy smell in the bathroom. Other than that…good hotel. Typical tiny rooms in NYC. But lively bar and activities area. Good location.

10/10

Exceptional

05 Mar 2026

Quentin

Wife and I had a great stay

Partner

10/10

Exceptional

03 Mar 2026

Jessica

Overall the hotel was great! Our room got upgraded to the 27th floor from the 9th! It was spacious for 2 queens. The staff were nice and helpful. The only downside at all was the lobby is on the third floor, not the first, so it’s a little confusing.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Keyshundoa

Great rooms

10/10

Exceptional

01 Mar 2026

Latavia

Yes the room was spotless. Everything was nice. Room service came everyday. The staff was very nice as well. The only thing i had an issue that it wasn’t an alarm clock. I had to look at my phone to see the time. But other than that the establishment was very nice and i loved the bar. And i love the taco i got when i first arrived they was delicious. I also like how there was games to play. It’s a amazing place.

Self

10/10

Exceptional

28 Feb 2026

Nathan

Location, vibe excellent

Friends

8/10

Excellent

24 Feb 2026

Augusto

There's no space for you to set your bag somewhere other than the floor

Partner

10/10

Exceptional

22 Feb 2026

Ajene

I had a fantastic stay at the Moxy! From the moment I arrived, the check-in staff were warm, friendly, and welcoming, making the whole process smooth and enjoyable. What really stood out was the housekeeping team — their willingness to go above and beyond did not go unnoticed and truly enhanced the experience.

The room was super clean, comfortable, and well-maintained, which made it easy to relax and unwind. The hotel’s location is also excellent, making it convenient to get around and enjoy the area.

Overall, I had a wonderful time and would happily stay here again. Highly recommended!

Family

4/10

Poor

22 Feb 2026

Kelsey

Bed was so uncomfortable, room had no amenities.

Partner

4/10

Poor

22 Feb 2026

Stephanie

Our first night started off a bit awful due to a bartender we encountered that was extremely rude and unprofessional. He was sarcastic, unhappy, condescending and overall just plainly disrespectful. His name was Lluis I believe. The hotel is a bit noisy and the elevators are dated. The view though was beautiful and the room felt modern. I emailed the manager about my experience, but never received a response so for this reason and my overall experience, I would not recommend this hotel. The other Moxy is much better

Partner

8/10

Excellent

21 Feb 2026

Michaela

Super friendly staff, very clean rooms, vibey bar area

Self

10/10

Exceptional

19 Feb 2026

Jelesyka

Staff was nice and helpful

Family

8/10

Excellent

17 Feb 2026

John

Solid hotel, very pleased.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Sarah

Great place only 100$ deposit nice room, very clean also super great bar staff and super easy and fast check in

Leisure Friends

8/10

Excellent

16 Feb 2026

Corissa

The room was absolutely everything & more. Very clean and comfortable.

My only issue was the elevator situation for getting to your room. From the main entrance you take one elevator up to the lounge floor. From there you walk towards middle to then take three elevators to get to your room. On the night we arrived only two seemed to be able to open its door on the lounge floor to pick up and drop off people. We could see the third elevator going up and down the floors but when it came down to the lounge floor, the door wouldn’t open. Getting to and from our rooms took longer than we would have liked.

Also booking through Expedia made it seem like breakfast for two was included in our stay but that wasn’t the case.

Leisure Partner

10/10

Exceptional

15 Feb 2026

MIchael

Nice view, helpful staff, and a nice social environment

Leisure Family

4/10

Poor

15 Feb 2026

Morgan

The staff took a long time for any level of request to a room. Took 2 hours each time. I was charged extra for parking and never received my money back and communication was not good

10/10

Exceptional

15 Feb 2026

Aaron

Great stay

10/10

Exceptional

10 Feb 2026

Alessandro

Personale molto gentile. Aree comuni e camere molto pulite. Fermata della metropolitana vicinissima. Camere un po’ piccole, anche se confortevoli.

Business_and_leisure Family

8/10

Excellent

09 Feb 2026

Isaury

Very nice room and lovely bar and restaurant

Leisure Partner

10/10

Exceptional

09 Feb 2026

Nadine

Room was amazing. Staff was amazing. Bartenders were amazing. Location was amazing. 10/10 recommend.

Leisure Partner

10/10

Exceptional

01 Feb 2026

joanna

Lovely

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

calvin

great staff friendly great location great price

Leisure Friends

10/10

Exceptional

31 Jan 2026

Warren

Nice set up

10/10

Exceptional

31 Jan 2026

Emily

Nice, comfortable room, friendly and helpful staff. Fun hotel!

10/10

Exceptional

30 Jan 2026

Tiana

Good location

8/10

Excellent

27 Jan 2026

Devin

Great stay but shades in room didn’t work. Wouldn’t close. Staff was so friendly. Room was very nice and clean. The bar was awesome. Small room but that’s expected for NYC

Leisure Partner

10/10

Exceptional

27 Jan 2026

PINIAS

During my stay at The Moxy, Anyah Thomas truly stood out and made the experience exceptional. As the Front Office Supervisor, she was professional, attentive, and genuinely kind from start to finish. Her leadership was evident in how smoothly everything ran, and her willingness to go above and beyond did not go unnoticed.

Anyah has a calm, welcoming presence that immediately makes guests feel valued and taken care of. She handled every interaction with grace, efficiency, and a level of care that reflects excellence in hospitality. It’s rare to come across someone who leads with both competence and heart.

Because of Anyah, my stay felt seamless and elevated. She is a true asset to The Moxy, and I hope her efforts are recognized and celebrated.

10/10

Exceptional

27 Jan 2026

PINIAS

Yes

Business

10/10

Exceptional

27 Jan 2026

Jacqueline

Staff super nice… cute comfy clean room, fun atmosphere, great bar/restaurant. Would stay again!

Leisure Partner

10/10

Exceptional

26 Jan 2026

Jamie

The staff are exceptionally helpful and will do whatever they can to make sure that your stay is comfortable - highly recommend!

Business_and_leisure Self

8/10

Excellent

25 Jan 2026

Tanner

The room was clean, pretty small but thats okay. They had a lot of extra amenities to get. Basketball court was wavy. Great location. It was a quiet experience too.

Partner

10/10

Exceptional

22 Jan 2026

Korli

I was kindly upgraded to a room with a beautiful view after I told the man at the front desk that the room did not initially meet my standards. Plus, it was my birthday.

Leisure Self

8/10

Excellent

19 Jan 2026

Sara

Great, fast, reliable service.

Leisure Family

10/10

Exceptional

19 Jan 2026

Nina

The room was clean and very modern. Loved the bed, super comfy and the staff is very sweet. Will be staying here again when I’m back to visit NYC :)

Leisure Family

6/10

Pleasant

18 Jan 2026

Elias

After getting back hone I received my checkout receipt and was charged for a water and two bags of chips that were in the room. We did not eat any of that they were left just where we found them untouched. We bought our own chips and waters from the cvs. First time that I stayed here everything was perfect. I had called to ask about the charge from the chips and water and they told me it was too late to do anything since I had already checked out, how was I supposed to know I was going to get charged for something we didn’t eat or open ?? They told me they would remove it and give me a call back, never received a call back and they still charged me I had to call the customer service line and they refunded me the money.

Family

10/10

Exceptional

18 Jan 2026

Sheral

The room were great and staff was nice. I loved the chaor swing.

Friends_and_family Family

6/10

Pleasant

15 Jan 2026

Brian

room was nice, clean and cozy (aka small). sort of gave me Japan vibes. No closet but a couple of hooks to hang your clothes on. had requested for late checkout and was initially told that if I was a Bonvoy member I could extend until 4pm. But when i checked in with a different host i was told the best they could offer was 12pm checkout. the other qual had was that i asked for directions from the hotel to Newark Airport…specifically regarding PATH transit. The host said there was no such option and that I would have to sub it up to Penn Station and then out to EWR, which is just over an hour trip. I ended up wandering over to Occulus and took PATH to the airport in roughly 30mins +/- Please know how to give proper directions if you’re so certain

Otherwise a convenient location to FiDi attractions and eats.

Business

10/10

Exceptional

15 Jan 2026

Anitra

Clean rooms, nice staff and in an excellent area.

Leisure Family

10/10

Exceptional

14 Jan 2026

Lauren

Had an interior room and appreciated how quiet it was. Room was clean and staff was friendly. Only complaint is no closets.

Leisure Family

10/10

Exceptional

14 Jan 2026

Juan L

Was al good

10/10

Exceptional

12 Jan 2026

ANA

The hotel is perfect, the cleanliness is impeccable, the breakfast is delicious! I could only have more cover, because we were a little cold at night, but everything else was perfect

10/10

Exceptional

09 Jan 2026

Carlos Federico

Amazing, staff was super accommodating.
There was a dog barking and they switched my room immediately and gave me credit for the night. Breakfast options are great. Super chic and sleek!

10/10

Exceptional

05 Jan 2026

kay

What an amazing surprise the Moxy was! We got an excellent deal right after New Years that included breakfast for all the people in our room: with a party of 4 that saved us like $100 a day which was basically what we paid for the room per day! And.. the hot breakfast was amazing! Also the lunge area with all the games ans the basketball area was amazing!! We will be staying here again.

Leisure Family_with_children

6/10

Pleasant

05 Jan 2026

Michelle

We requested 2 rooms together for a family with 3 children and they allocated us on completely different floors. Staff not too friendly and waited so long for a breakfast table we had to leave.
Rooms very small.

Leisure Family

10/10

Exceptional

04 Jan 2026

Barbara

The room was clean and comfortable. The bar/lounge area was very welcoming. It was so nice that we received a $15 credit towards drinks. The location has good access to the subway. The staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Cameron

Clean room

6/10

Pleasant

02 Jan 2026

LOU ANN

Room was fine. Small. Like camp. No closet. Everything hangs on the wall: clothes, coats, side table, luggage rack.
Lousy water pressure and no consistent hot water in the shower.
No appliance or little microwave for heating water for tea. The hot water from the tap was cloudy.
Nice comfortable bed and plush pillows.
Staff was very nice and helpful.

Leisure Self

8/10

Excellent

01 Jan 2026

Fardi

Good place for short term stay

Leisure Friends

8/10

Excellent

31 Dec 2025

Kathryn

Very clean and staff very friendly. Beds really comfortable and good sized bathroom. My only complaints- the common area was quite loud at night and not a ton of seating unless you were ordering food/drink. Also the doors to the rooms were very loud and I would wake up as neighbors came in/out of their rooms.

Leisure Family

8/10

Excellent

31 Dec 2025

Patrick

Staff was wounderful!

8/10

Excellent

29 Dec 2025

Claudia

It was clean

10/10