Name: 33 Hotel, New York City, Seaport
Address: 33 Peck Slip, New York, 10038, US

10/10

Exceptional

31 Jul 2026

Joseph

Amazing views

10/10

Exceptional

31 Jul 2026

Guilliana

Great service, awesome location, everyone was amazing from arrival. Super helpful, courteous, friendly. Great perks and amenities. Thank you for making my stay an excellent one!! Highly recommend and I can't wait to go back!!

4/10

Poor

27 Jul 2026

SAMI

No hot water 2 days maintanence came by nothing change. If they give room 208 refuse it there is strange engine sound 24/7 form bathroom to bedroom impossible to sleep

10/10

Exceptional

27 Jul 2026

Bryan

Staff is beyond friendly and attentive.

10/10

Exceptional

25 Jul 2026

Sandra

This location in seaport is amazing! The rooms are great and have all your need. Staff is fantastic!

10/10

Exceptional

24 Jul 2026

Roberto

Es un Hotel muy cómodo, el personal muy amable y en todo momento esta al pendiente de lo que necesitamos los huéspedes. Por ejemplo, mi esposa quiso calentar agua para té y llevaron una tetera eléctrica sin costo adicional.

8/10

Excellent

20 Jul 2026

Junyong

Good location and have excellent view of the Brooklyn Bridge. Convince to walk to attractions. Good hotel to stay for few nights.

Family_with_children

10/10

Exceptional

17 Jul 2026

Jessalyn

Great place, great staff, great location! No notes.

Friends

10/10

Exceptional

17 Jul 2026

William

The staff was really friendly and considerate during our trip. The location is great for access to bars, restaurants, and the train. The room was very comfortable. We also got a fantastic discount on parking.

Partner

10/10

Exceptional

16 Jul 2026

heather

Our favorite Manhattan stay!

10/10

Exceptional

16 Jul 2026

Ben

Amazing and super friendly staff outstanding food and same for the room

Friends

10/10

Exceptional

14 Jul 2026

Erica

The location was a 10/10. So many cute restaurants/coffee shops along cobble stone streets. Steps away from the water, and Brooklyn Bridge. The hotel was adorable and the staff was wonderful. We can’t wait to go back!

Family_with_children

10/10

Exceptional

13 Jul 2026

andrea

Great location. Comfortable bar

10/10

Exceptional

12 Jul 2026

Daniel

The staff was incredible!

Family_with_children

10/10

Exceptional

12 Jul 2026

Eric

Excellent location, incredible staff and a great restaurant on site has made me stay really special. I can honestly say I’m already looking forward to my next stay at Hotel 33!

Partner

10/10

Exceptional

11 Jul 2026

Taylor

Great place

8/10

Excellent

11 Jul 2026

Christopher

The hotel is still trying to find its way after ownership changes. A great location and generally pleasant staff are pluses, the limited menu ( my 2 entrees were tasty ) and slightly anemic water pressure, minuses.

Self

10/10

Exceptional

10 Jul 2026

Nancy

Great location

Partner

10/10

Exceptional

09 Jul 2026

Jannie

I’ll never have to look for another hotel in NYC. This is my favorite accommodation for business travel. Quiet, clean, great service, amazing location. Praises to the staff! For always being cordial, accommodating and professional.

Business

4/10

Poor

04 Jul 2026

R

Average. Not really a boutique hotel. And definitely not worth the price. Lots of disorder in regards to protocols associated with room types, additional charges, etc. Not a good experience with bait and switch in terms of type of room. Be aware “courtyard” view is not real. You face two walls. Management refused to admit to a discrepancy in the description. They neither changed to a proper room or modified the price. Expedia had to be involved. Look elsewhere plenty of other options.

Partner

4/10

Poor

03 Jul 2026

R

Average. Not really a boutique hotel. And definitely not worth the price. Lots of disorder in regards to protocols associated with room types, additional charges, etc. Not a good experience with bait and switch in terms of type of room. Be aware “courtyard” view is not real. You face two walls. The Manager refused to admit to it and either change room or modify price. Expedia had to be involved. Look elsewhere plenty of other options.

8/10

Excellent

30 Jun 2026

Katie

We love Seaport and the location of the hotel was the reason we chose to stay there this time instead of nearer Wall Street/One World Trade. However, it did feel slightly out of the way being the far end of Seaport.
The staff were great, very helpful and polite. We had a few drinks in the bar which were all delicious.
The room was a decent size and had lots of space to unpack and relax. Bathroom was also great.
The hotel was clean, but was a little dated.

Partner

8/10

Excellent

29 Jun 2026

Annie

Great location if you want to be away from the hustle and bustle of midtown~ our room had a great view of the Brooklyn bridge. The front desk staff was a pleasure and we love that there was so many places close by to eat~ only complaint would be the noise level from the room next door and the hallway~

Family_with_children

4/10

Poor

29 Jun 2026

R

Average. Not really a boutique hotel. And definitely not worth the price. Lots of disorder in regards to protocols associated with room types, additional charges, etc. Not a good experience with bait and switch in terms of type of room. Be aware “courtyard” view is not real. You face two walls. The Manager refused to admit to it and either change room or modify price. Expedia had to be involved. Look elsewhere plenty of other options.

Partner

4/10

Poor

29 Jun 2026

R

Average. Not really a boutique hotel. And definitely not worth the price. Lots of disorder in regards to protocols associated with room types, additional charges, etc. Not a good experience with bait and switch in terms of type of room. Be aware “courtyard” view is not real. You face two walls. The Manager refused to admit to it and either change room or modify price. Expedia had to be involved. Look elsewhere plenty of other options.

10/10

Exceptional

18 Jun 2026

Lawrence

Had a great vibe

10/10

Exceptional

17 Jun 2026

Sandra

Best location and wonderful staff!

6/10

Pleasant

16 Jun 2026

Pamela

Big potential, but needs tons of repairs and staff training.

Self

8/10

Excellent

08 Jun 2026

Valentin

Great location. Only thing missing would had been a great rooftop to be able to enjoy the view of the Brooklyn Bridge.

Self

10/10

Exceptional

06 Jun 2026

Vivian

I really like the location. It feels very safe. And transportation is very accessible, as are restaurants and shops....all within a few blocks. The staff was tremendously friendly and very eager to assist. Additionally, the food and drinks were great!

Partner

6/10

Pleasant

03 Jun 2026

Dinesh

Every things were good expect we had very bad experience with A/C because of A/C was making very loud noise and we had to pack and changed the room. This new room A/C was not working and since we were very tired, we decided not to change room and because of hot weather we could not sleep good at all. Since compressor gone they put fan and that night was little bit cooler and we slept better than first night. Since this problem they reimburse us. We were out of room whole day and use the room just for sleep in the night.

Family_with_children

10/10

Exceptional

26 May 2026

Kelly

I travelled alone with my 10yr old boy to ride the subways. His dream. The staff at 33 were amazing. We were looked after so well. Great location. Great trip. We will be back.

Family_with_children

2/10

Poor

25 May 2026

Jonathan

I booked this hotel based on the photos, amenities, and descriptions provided at the time of booking. Upon arrival, the property was materially different from what was advertised online. The hotel appeared significantly more run down and poorly maintained than represented in the listing photographs.

During my stay, active construction was taking place at the property, which created ongoing disruption and negatively impacted the overall experience. Due to the construction views, noise, and cleanliness concerns, I was required to move rooms three separate times in an attempt to obtain acceptable accommodations.

In addition, the property advertised what appeared to be a rooftop bar/lounge area in its promotional photos. However, upon arrival, I discovered this was not an actual rooftop bar open to hotel guests, but instead a private balcony attached to a room and inaccessible to the public. This amenity presentation was misleading and materially influenced my booking decision.

The condition of the property, repeated room changes, cleanliness issues, ongoing construction, and misleading representation of amenities resulted in accommodations that did not reasonably match what was advertised and purchased. I have attached photographs documenting the condition of the hotel, construction activity, and discrepancies between the listing images and the actual property.

I am requesting reimbursement/refund consideration under the accommodation misrepresentation and trip inconvenience

Partner

10/10

Exceptional

23 May 2026

Barbara

Contrary to several previous experiences at very expensive NYC hotels that are disappointing in many ways, 33 Hotel was an absolute - and surprising - delight. Check-in was swift, the staff go out of their way to help with everything from luggage and loads of bags to helpful guidance about the best of the local restaurants. The room was unbelievably quiet and decently sized, the beds were perfectly comfortable, and the two-sinked well appointed bathroom was a bonus. We stayed 4 nights and are glad we did!

Friends

10/10

Exceptional

21 May 2026

Rachel

The elevator is slow. But we were on the 7th floor. Had the most lovely stay. I love it down on Seaport. We will be back!

Self

10/10

Exceptional

17 May 2026

Sandra

Staff was top notch and beds were very comfortable.

Friends

10/10

Exceptional

17 May 2026

Shawn

Clean, spacious and very comfortable

8/10

Excellent

16 May 2026

Katelyn

Property was clean stuff was friendly downstairs restaurant failed when it came to food quality an expectation of service

Partner

4/10

Poor

15 May 2026

Kawananudeep

Dirty broken windows paint peeling of in shower not worth $ 700 lift take 5 mins to top floor.

Friends

8/10

Excellent

09 May 2026

Stephanie

A main reason I selected this hotel was based on the listing cover photo showing the rooftop deck. When we checked in we were told that was only accessible to the guests who were staying in a special suite. Felt this was misleading advertising. That aside, the hotel was clean, room was large and staff were attentive.

10/10

Exceptional

06 May 2026

DAN

Beautiful location, lovely hotel for lower Manhattan area.

Would definitely recommend to a couple/single person as the room isn’t the largest.

10/10

Exceptional

03 May 2026

Steve and Nancy

Very clean comfortable room and bed. Excellent bathroom with a rainfall shower and two sinks. Beautiful view of the Brooklyn Bridge. Very friendly professional staff. Could not possibly have asked for more

Partner

10/10

Exceptional

02 May 2026

Alexander

Had a wonderful time staying at this property over the weekend with my partner.

Partner

10/10

Exceptional

01 May 2026

Ramon

Always looking forward for our next stay at the 33 hotel.

10/10

Exceptional

27 Apr 2026

Marita

Great Hotel and location, and will definitely be staying here again.

10/10

Exceptional

26 Apr 2026

Ami

Beautiful hotel in Downtown Seaport area. Very comfortable room. Quiet with a very comfortable bed! I’d definitely stay here again!

Friends_and_family Friends

8/10

Excellent

25 Apr 2026

Hyewon

the breakfast instruction was unclear- there seems to be a fixed item for breakfast included. i ordered more- because i didnt know that they had fixed menu item for the redemption inlcuded in the stay

10/10

Exceptional

23 Apr 2026

Song

a nice place close to chinatown where we can find many good restaurant. This place is also close to the Wall street and the World Trade tower.

Family

8/10

Excellent

18 Apr 2026

Jeffrey

The outstanding features of the hotel are the staff and location. The hotel itself was good plus. There are minor things, such as the lounge furniture suffering from white glove neglect and the window seals (at least in our room) allowing cold air in and resulting in an annoying draft.

Partner

10/10

Exceptional

17 Apr 2026

Faye

Super clean hotel, spacious comfortable room and beautiful marble bathroom. (The hot water in the shower ran out a bit too quickly for 2 people to use it.) Staff were friendly and helpful. Breakfast was a little pricey. Overall I recommend staying here when in the Seaport neighborhood.

Friends

4/10

Poor

15 Apr 2026

Robert

Construction is too loud and I cant sleep . I will check out now around 12 noon. after I pack. We were expecting a 5 star hotel for our special trip. Perhaps, we can get a hotel credit for all the inconveniences? Dirty towel, dirty robes and noise. Staff was compassionate

10/10

Exceptional

13 Apr 2026

Ian

Good sized clean rooms. Small property. Nice location. Quiet.

Friends_and_family Friends

6/10

Pleasant

11 Apr 2026

Guada

Do NOT book this hotel unless you are absolutely sure. They have a “NO REFUND” policy even if you have an actually emergency! Half my family couldn’t make the trip because a family member had a medical issue. I called them MONTHS in advance hoping we can atleast move the reservation to a later date. They refused. I didn’t want to lose thousands of dollars so half of our family had to go on the trip. We didn’t even stay the entire time, we checked out early to get back home. They are also doing construction so it’s noisy and the room is old.

The only plus side are the staff. They’re friendly and attentive. Front desk, restaurant staff and housekeeping were awesome. Again, their staff is wonderful but unless you are sure, be careful with booking as there is a NO REFUND policy.

Family_with_children

8/10

Excellent

11 Apr 2026

Elsa

This hotel is in a nice location if you are looking for a quieter part of New York. It was very clean and in a good condition. I was disappointed, however, that the hotel made no reference to my husband’s birthday even though I added that detail as a special request on my booking. We were also annoyed that the hotel did not message us beforehand to say that there were renovations going on. The workmen were working right outside our bedroom window so we had to keep the curtains closed the whole time. We didn’t bother saying anything to Reception as we were out most of the day but if we had to stay in our room, this would have been extremely annoying and they should have sent us an email beforehand to warn us. I would have expected this from a 5* hotel. Apart from that, the beds were very comfy and the doormen and some of the receptionists were nice and welcoming.

Family_with_children

8/10

Excellent

11 Apr 2026

Marc

Nice enough hotel but not a luxury type as it presents itself

8/10

Excellent

10 Apr 2026

Leslie

Great hotel. Only negative is that it is a little out of the way.

Partner

10/10

Exceptional

10 Apr 2026

Andrew

Breakfast was great. The staff was so friendly during check in and check out. The room was very comfortable.

Self

10/10

Exceptional

09 Apr 2026

John

Everything was really nice. Only minus is the walk from the subway at night didn't feel safe. Not the hotel's fault but a consideration for solo travellers.

Friends_and_family Friends

10/10

Exceptional

08 Apr 2026

Kimmarie

Staff was exceptional location fantastic

10/10

Exceptional

27 Mar 2026

Lei

good location

10/10

Exceptional

24 Mar 2026

Brian

Very quiet pocket in NYC. Amazing view of Brooklyn bridge just across the street to your left. Feels very neighborhood without the crowds. Nice room. Great staff. Mellow, vs hectic Times Square or hip Williamsburg. Grown up. Will return.

Partner

10/10

Exceptional

22 Mar 2026

tom

Concierge Chris was wonderful

Friends

10/10

Exceptional

21 Mar 2026

Susan

We stayed in the financial district for one evening and chose this hotel due to its proximity to the Brooklyn Bridge and walking distance to things in the area. This was a great hotel! Very quiet and the staff were extremely accommodating. We were there on March 17 and the staff that was there were extremely helpful. We had a very nice room and a nice view of the bridge!I would highly recommend this hotel if you were in the area.

10/10

Exceptional

12 Mar 2026

Helen

Home away from home! I thoroughly enjoyed my stay here. I look forward to coming back. The location is amazing. The staff was very friendly and attentive. The room was beautiful and very clean. I did not get a chance to eat at the restaurant. I did hear mixed reviews about the food that I’m not trying for myself. It’s a centrally located area and very easy to get to the subway station and or get an Uber or Lyft.

Friends

10/10

Exceptional

06 Mar 2026

Naila

I stay here once a year and I love it every time. Clean, great service, and great location :-)

Partner

10/10

Exceptional

02 Mar 2026

Maria

Room and bathroom were not as pictured but still had a good size, the bathroom was great for downtown standards. Decor is nice but the hotel overall could do use a

The staff were very friendly and always ready to help.

I love FiDi area so was happy to be staying in Seaport and having Fulton St station nearby.

Overall a great choice of hotel and would definitely consider again.

8/10

Excellent

27 Feb 2026

Maria

I stayed at 33 Hotel while visiting someone in the Financial District, and the location was perfect — extremely convenient and within walking distance of everything I needed.

Overall, the hotel was very comfortable. The room was very clean, and the staff was incredibly kind and helpful throughout my stay, which I truly appreciated.

That said, I do feel the hotel could improve the aesthetic of the guest rooms and hallways. A bit of updating or refinement would elevate the overall feel of the property.

Breakfast was included in my stay, but unlike many hotels that offer a broad menu selection, here the options were limited to just three items. Because of that, I chose not to have breakfast at the hotel during my stay.

I asked for a late checkout and was given one additional hour, which I appreciated.

Overall, a very good and comfortable stay — especially for its excellent Financial District location.

Family

10/10

Exceptional

21 Feb 2026

Derrick

Room spotless feels luxurious staff was 100% kind and welcoming

10/10

Exceptional

19 Feb 2026

Marcus

The room was so clean, staff was 10/10, didn’t get the check out the amenities but had an amazing time nonetheless!

Partner

10/10

Exceptional

15 Feb 2026

Nichole

Hotel is awesome

10/10

Exceptional

06 Feb 2026

Angela

Yes

Business

10/10

Exceptional

01 Feb 2026

Lisa

Very courteous staff. The doorman Chris was friendly and very helpful.

Leisure

10/10

Exceptional

11 Jan 2026

Michael

Staff is always welcoming and courteous

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Melissa Diane

Clean room and excellent service

10/10

Exceptional

11 Jan 2026

Steven

Room was very clean and bigger than most hotels in the City. Staff was incredible and incredibly friendly. We would definitely come back again

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Denah

Room was perfect. Very clean and they came to clean daily which was helpful after long days. Couldn’t say more about the staff!! Hands down amazing people. Great location. This was a wonderful stay

8/10

Excellent

06 Jan 2026

Hedieh

In the morning we found black debris all over our pillows and side table. The AC/Heat vent in the room must have not been cleaned and when the air came out it went all over. It was really disgusting and we are worried it went into our mouth, nose and face through the night. We also got a ticket being parked temp. in front of the hotel when we were checking out. $110 ticket .
Aside from these unfortunate events, the hotel service and staff were wonderful. Everyone from JR who is the evening manager to the bar staff and housekeeper were so kind, warm and inviting.

10/10

Exceptional

04 Jan 2026

Nattapol

Very good

10/10

Exceptional

28 Dec 2025

james

Everything was top notch!! We were well taken care of by everyone. Kerwin had exceptional customer service skills! We will be back.

Leisure Family

10/10

Exceptional

26 Dec 2025

MATA

Wonderful hotel

10/10

Exceptional

23 Dec 2025

John

Great location, room and staff. Highly recommended.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Jordan

Front Desk and Doorman were friendly and helpful.

Partner

10/10

Exceptional

19 Dec 2025

Darren John

Clean room and helpful staff

Business_and_leisure

10/10

Exceptional

18 Dec 2025

Neda

Rooms were great and staff was incredibly kind and helpful!

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

HEWITT

Excellent staff Excellent service

Leisure Friends

10/10

Exceptional

13 Dec 2025

Tommaso

Great suite thanks to the free upgrade
Valet

10/10

Exceptional

11 Dec 2025

Valerie

The staff and the room was great!

Business

8/10

Excellent

11 Dec 2025

Maria

Although I did like this hotel, staff at front desk always very friendly and helpful, there were a few things the hotel could improve upon.
The towels were rough/hard on the skin (seemed old, used/washed too many times), highly recommend replacing. Carpet in room could use a refresh along with curtains (had coffee stains). My bed was very lumpy, maybe time to flip bed.

Leisure Family

10/10

Exceptional

04 Dec 2025

Doris

I loved the friendly,helpful,and attention given to my daughter ❤️ and myself,as both of us are disable.We were met at the door,of our car,with an umbrella by this wonderful,friendly person, Chris,who quickly got us out of the heavy down pour into the Hotel Lobby, my daugher's wheelchair was barely wet from the rain.Mr. Chris escorted us to our room,after Mr. Gray,Front Desk Staff Member, Checked us in at timely manner, He helped with getting my clarification from credit card company,as my credit card was denied,because they didn't know i was traveling,after speaking to the both of us,my company approved the transaction.I am so grateful to both these Gentleman, and because of them, i will come again to 33 Hotel !!! I also enjoyed the cleanliness, and Peacefullness of this Hotel

Leisure Family

2/10

Poor

29 Nov 2025

Yisroel m

Staff not helpful, tiny room, fridge was broken and smelly room.. I would never ever go back

Business Family

10/10

Exceptional

28 Nov 2025

Maria

This hotel was wonderful!! The staff was so warm and friendly. The views from our room were amazing! The room was so luxurious and comfortable! The area around the hotel was such a vibe!!

Leisure Family

10/10

Exceptional

26 Nov 2025

Don

Beautiful and great location

Partner

10/10

Exceptional

25 Nov 2025

Catherine

If you want the Brooklyn bridge view make sure to ask specifically, as the names of other terrace rooms are misleading. Wonderful location and having terrace options is fantastic. They need better service at the onsite restaurant.

Business

10/10

Exceptional

24 Nov 2025

Sarah

Clean room and great service

Partner

10/10

Exceptional

24 Nov 2025

Sarah

Lovely hotel in a great location

Partner

10/10

Exceptional

21 Nov 2025

SAATCHI

The room was big, clean & had a nice bathroom. The beds & pillows were comfortable & luxurious.
The window had to be covered because it looked out onto a wall.

6/10

Pleasant

20 Nov 2025

Emma

Staff was super friendly and accommodating. I’d ask about construction before booking. My first bed had a large dip in the mattress so I had to change. The rates due at the hotel are confusing, charges are not consistent per each day. Don’t stay in a room close to the elevator, you can hear everything happening in the hallway.

Leisure Self

10/10

Exceptional

18 Nov 2025

Larry

My experience with the 33 Hotel was phenomenal! From the moment I stepped into the lobby my traveling companion and i were treated like royalty! My front desk agent J.R was so polite, handsome, helpful, professional, and generous! We had a slight hiccup with our credit card and he was so helpful and understanding. He allowed us to go to the private lounge area until we got our funds sorted out. Such a sweet gesture that really made our night after 7 hours of travel. The room was nice and clean and the bathroom was very luxurious! Overall the room was kind of underwhelming for the amount of money we paid but the fact that it was very clean made up for it. If you stay at this hotel make sure you ask for J.R he is amazing, helpful, and very knowledgeable! He will make sure you receive royal treatment for the duration of your stay!

Friends_and_family Friends

8/10

Excellent

17 Nov 2025

RITA

The hotel is good and the rooms are comfortable. The services are not excellent and the staff doesn’t have a very good attitude. I had to complain about some room services that were not working.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Owen

Great location, very easy to experience to get around town from such a scenic place. Friendly front staff, comfortable bed, and the shower was very spacious.

Leisure Family