Name: Smyth Tribeca
Address: 85 West Broadway, New York, 10017, US

6/10

Pleasant

10 Jul 2026

Subodh

The room was good but it was unclear whether the snacks and water in the room was included or not. The menu kept on the table didn't have those items in it. We were disappointed by the dirty carpets in the lift lobby on 6th floor. After checking-in past midnight, arriving on the 6th floor, the first thing we saw was the dirty, looked like coffee stained, carpet. We thought may be somebody dropped it late in the evening and it didn't get cleaned. It was there when we checked out 3 days later. While deciding on the hotel to stay we had looked at Frederick (significantly cheaper), which is just across the street, and dropped it because the reviews said \"mushy smell in the rooms\". Wise decision, not sure!

Family

10/10

Exceptional

08 Jul 2026

Maria Del Pilar

Very nice

Self

10/10

Exceptional

05 Jul 2026

Alicia

Great location, easy to reach all the lower manhattan spots.

Partner

10/10

Exceptional

02 Jul 2026

Dominique

Would come again!

6/10

Pleasant

01 Jul 2026

Michael

Nice hotel overall but it has zero sound proofing. We had a second floor room and could hear conversations of outdoor diners and pedestrians below with the windows closed. Needless to say the windows did not keep out traffic sound very well either. The final problem was you could hear the subway from the Chambers St stop and feel the train rumble the building. I know what you are thinking, some country bumpkins in the big city but we are from Chicago so we are very tolerant of noise. We wanted to like it because the location is great, maybe book a room on a higher floor or one that.does not face the street.

Family

10/10

Exceptional

29 Jun 2026

David

Perfect location

10/10

Exceptional

23 Jun 2026

Jack

Great hotel. Clean room, good staff and great location.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

John

Staff was amazing! Great hotel! We'll be back!

Family

6/10

Pleasant

22 Jun 2026

Christyanna

Not as expected.

Partner

10/10

Exceptional

20 Jun 2026

SHMUEL

The staff was very nice and helpful and answered every question we had. The rooms are spacious and the shower is large.

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

heather

Always love staying at the Smyth one of my favorites in Manhattan!!

Family

10/10

Exceptional

18 Jun 2026

Michael

The staff was top notch, including the Smyth Tavern and Lounge staff! We stayed during the Knicks’ Championship Parade and it was sweet how the hotel limited hotel and Tavern access to only hotel guests because there were literally thousands of fans right outside. We had a memorable stay and forward to staying here again!

Partner

2/10

Poor

07 Jun 2026

Lori

We checked in at 1am because of a late flight, with Melissa at the front desk. She was the only one who was helpful and not dismissive like the rest of the staff the next morning/day. We had to get two separate reservations, for two different rooms because rooms weren’t ready. Both rooms had little to no outlets to charge phones and the ones they did have, didn’t work so my phone was dead the next morning. Both rooms had no shower doors. Just a tiled shower with no door which left the whole bathroom floor wet. Not to mention everything in the bathroom had awful smells. In addition, they charged us all kinds of fees that were not disclosed in the beginning of check-in. What should have been a $489 room, was charged $715, plus two separate charges for almost $200. Would not recommend this hotel.

Family

2/10

Poor

29 May 2026

Junping

This hotel is the worst I have stayed in the 30 hotels I have stayed so far this year. It is essentially a motel quality hotel with nice , exaggerated photos on the internet. There is dirty carpet in the room and corridor. There is no water, and no coffee in the room. They also try to overcharge you when you check out. There is $45 facility fee per day with only a dingy gym. They gave me a really bad room when I check in. I tried to change to another room, and they told me it is $150 upgrade fee for 2 days. However, when I checked out, they charged me $150 PER DAY for the upgrade, which on hotels.com, the fee for the room difference is only $20 per day. There are also facility fee of $45 per day, and 2 State Tax, and 2 City Tax PER DAY on the invoice. When I confront them, they said they will refund the 1 day upgrade fee. However, when I checked my credit card bill, it was never refunded. The front desk staff on Sunday & Monday, May 24th and 25th are very rude. I don’t know how they get high ratings on the site. There is no way this is a luxury hotel. The beddings are very cheap. Furnitures are beaten up. Worst hotel I have ever stayed in my life, because I was misled by the photos and reviews on the site. BEWARE!

10/10

Exceptional

26 May 2026

Bengt

Great location incl close access to subway libes 1, 2 & 3. The room was small but smartly dedigned. Bathroom was well equipped. Tribecca is a great area incl easy access to shoping, dinning, psrks not least the Little Island in the Hudson. We will stay here agai.

Partner

10/10

Exceptional

25 May 2026

Timothy

Great Staff!!!!

Self

10/10

Exceptional

18 May 2026

Enrique

Very comfortable and clean rooms. Convenient location for walking or taking the subway. Great neighborhood.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Edward

Firstly the staff was excellent - always greeted in a friendly manner and were eager to provide assistance. Eduardo was great!
The room was average notwithstanding the outside deck. There was not chair to sit in the room - two chairs on the deck os I took one in to the room. Understand the bed is low so a chair is needed.
This speaks to the size of the room - needless to say TIGHT!
As we know many hotels have gone to the dispenser strategy for bath products - two of the dispensers did not work! Did the staff check - probably not since they did not work until I checks out after three nights.

Price to value - 3 stars out of 5

Self

10/10

Exceptional

16 May 2026

Christopher

Helpful staff and clean property

Self

10/10

Exceptional

15 May 2026

Timothy

Great people

10/10

Exceptional

06 May 2026

Diane

Great experience Thank you room was amazing

10/10

Exceptional

05 May 2026

Inna

The corner room was huge!

Friends

10/10

Exceptional

04 May 2026

Sharon

Clean room, great customer service, great location

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Jennifer

I had such an amazing stay at Smyth Tribeca! The Tribeca neighborhood completely won me over…so calm, clean, and still close to everything.
My room had a terrace 😍 which made the whole experience feel extra special. There’s nothing like having your own little outdoor space in the middle of NYC.
The hotel felt stylish, comfortable, and easy to settle into. I’d absolutely stay here again.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Davilyn

Spacious corner king for NYC, excellent staff!

10/10

Exceptional

25 Apr 2026

Adrienne

An amazing hotel! Superb staff with the most accommodating attitude. Lovely and modern rooms which are so perfectly equipped. Once you arrive no need to leave with two amazing bars and great ambiance and food.

Business

10/10

Exceptional

21 Apr 2026

Lori

Great hotel! The front desk, valet, and bar tenders were amazing. Will definitely be back.

Partner

6/10

Pleasant

16 Apr 2026

Danielle

The location downtown is good and close to the subway and other points of interest. The common areas of the hotel are very nice including a bar. During my stay the windows were apparently being cleaned and I was not made aware. While on a work zoom, a man outside thumped loudly against my window, yelled something at me and pulled my cracked window shut. It truly disrupted my call and scared me. The hotel desk said they had fliers at the desk and told people upon check in but I had not been told and didn't noice any flyer. They agreed to take the resort fees off for my stay to compensate but didn't do that. It was a big lack of communication on a pretty major pending event. Other than that, they stay was good and the hotel pleasant.

Business

6/10

Pleasant

16 Apr 2026

Kara

There was no electrical outlet by the bed on either side, which meant my phone had to be charged far away and I couldn't get to my alarm.

8/10

Excellent

12 Apr 2026

Renee

Good staff. Quiet hotel and area yet still plenty of great food, bars and shops in area. Subway minutes away. Nothing fancy but good for the orice

Partner

10/10

Exceptional

11 Apr 2026

Scott

If I could give the staff more than 5 stars I would. They made out stay so special

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Teresa

Wonderful centrally located hotel. We had a corner room with city view. Hotel accommodations and staff were great.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Melissa

Great location. Nice clean boutique hotel with friendly staff. Bed is comfortable. Duvet cover on comforter! Not a comforter wrapped in sheets that come off while you’re sleeping like most hotels. This is a nice touch.

10/10

Exceptional

27 Mar 2026

Minda

Friendly staff! Comfortable chic room.

Business

10/10

Exceptional

23 Mar 2026

Jennifer

Large, clean room, great lounge

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Meher

Clean modern room, very convenient location. Keurig coffee makers in room
Would be a nice addition

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Wanda

Nice place to stay for a quick get away.

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

Billy

The original room was old and dirty. The bed was full of hairs. They upgraded us to a room that was renovated which was much better. The room was okay but not worth the price. The pictures on the site definitely do not look the same in person. I wouldn’t stay here again.

Friends

10/10

Exceptional

28 Feb 2026

Simmi

Clean room! Great location and plenty of good restaurants nearby.

Family

10/10

Exceptional

16 Feb 2026

Akash

Clean room, friendly staff, nice gym

Business_and_leisure Family

10/10

Exceptional

16 Feb 2026

Elizabeth

Service was excellent! Everyone from the front desk, to the valet, to overnight facilities staff helped make our stay more pleasant.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Roberto

Great location and staff

Business_and_leisure Family

10/10

Exceptional

11 Feb 2026

Dorca

The staff was awesome especially the manager. Best time ever.

Leisure Self

10/10

Exceptional

08 Feb 2026

Martha

Clean room staff and size of room. The only thing is you have to ask for a high floor for it is noisy

Partner

10/10

Exceptional

25 Jan 2026

Assaf

Great rooms, great staff, and great location.

8/10

Excellent

24 Jan 2026

Richard

Nice room size better room than Frederick hotel

Good location

Leisure Family_with_children

8/10

Excellent

24 Jan 2026

Sara

Nice room size good location, no amenities very basic hotel m.

10/10

Exceptional

18 Jan 2026

Tricia

We loved our stay at Smyth Tribecca! It was our first time in New York and we loved the location. The staff was so helpful and gave us great recommendations!

Leisure Family

10/10

Exceptional

18 Jan 2026

Michael

Great experience Helpful and friendly staff. Recommended

10/10

Exceptional

08 Jan 2026

Nino

Excellent, big corner room, accommodating and pleasant staff, would highly recommend this hotel.

Leisure Family

10/10

Exceptional

04 Jan 2026

Thomas

The hotel is well located with a very nice lounge separate from a great restaurant. We will definitely stay again on our next visit

Business_and_leisure Family

10/10

Exceptional

04 Jan 2026

kelli

Great stay! We had a junior suite and room was large.

10/10

Exceptional

29 Dec 2025

Ara

The carpets were terrible stained needs to be changed

Leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Richard

The front desk wasn’t very helpful or accommodating — possibly because they seemed understaffed over the holiday period. There was no coffee or complimentary water in the room, and the hotel itself feels quite basic. Even at Christmas there weren’t any small touches for guests, not even a cookie or piece of chocolate. On the positive side, the rooms are large and the location is excellent. The restaurant is good, but the service is extremely slow, likely due to the same staffing issues, so it may be worth skipping on busy days.

Leisure Family_with_children

8/10

Excellent

25 Dec 2025

Julie

Easy location

Leisure Family_with_children

8/10

Excellent

24 Dec 2025

Hai

the location is premium. and we like the size and cleanliness of the room. staff are super responsive when we asked for slippers and electric kettle. our main complaint is the decor is a bit old. the desk wobbles a bit and there is random buzzing sound coming from the fridge and receding lighting fixtures. the sofa bed mattress (we had a junior suite) is not quite comfortable but that was to be expected.

Leisure Family

6/10

Pleasant

24 Dec 2025

Dana

The room was quite large and had a great view and the bathroom had a large tub and shower and the location next to subway stop was great. The reason for the lower rating is that we specifically booked a room for 3 people and the hotel/expedia would not let me book any other rooms other than the corner room for 3 people even though the other rooms were less costly and had the same size bed. The pictures made it look like there was a pull out sofa. When we got to the room it was just one king bed no sofa. I called the front desk to inquire and they told us they could bring up a cot or we could move to another room but the other rooms were more expensive and I would have to pay the difference. I asked why this room said it slept 3 while others with same bed said 2 only and the front desk said it was because there was more space in the room to fit 3 people? they offered a rollaway but it was not clear if I would be charged and the website says the cost for a rollaway was another $75. I would likely not book there again as it felt deceptive and it did not feel like the front desk attempted to find solutions (I believe there were unbooked other rooms we could have moved to).

Leisure Family

10/10

Exceptional

20 Dec 2025

Vincenzo

Good

10/10

Exceptional

18 Dec 2025

Sarah

The staff were incredibly patient, encouraging, welcoming, and assistive. They made our stay special, while also impowering us to enjoy what the area had to offer. This was such a wonderful stay!

Business

8/10

Excellent

17 Dec 2025

Robin

Our room was very clean. Staff was very friendly. Great location with subway conveniently located within steps of front door. That said, it could be loud at night given the location (not an issue for me). I also recommend the carpet be replaced in hallways and in rooms. Looking shabby and old and stained.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

DAVID

Excellent

10/10

Exceptional

12 Dec 2025

Maren

our room was clean as usual and the staff is always fabulous!

10/10

Exceptional

02 Dec 2025

Pascale

the Staff was great! The room was nice as well and the location perfect!

10/10

Exceptional

01 Dec 2025

Angela

When I booked it said breakfast was included and it wasn’t.

Leisure Family

2/10

Poor

27 Nov 2025

Simone

The room we stayed in had a closet that fell when we tried to hang our coats. The hotel gave us a new room but was not willing to compensate us for the inconvenience. The closet almost fell on my husband and could have severely injured him. What a poor service and dangerous situation.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

David

The room was modern, minimalist and clean. Great staff as my first flight scheduled for an 11:00am departure was canceled without advance notice so I was able to quickly book a new flight for 10/31. I eventually landed in Newark at 11:30pm. I spent my entire birthday in the airport but the relief was being welcomed by the overnight associate with a bun and glasses. He checked me in quickly and I went to my clean room and walked to Joe's to get the perfect birthday meal. I also was able to get a late checkout for the Monday after the marathon and the African-American woman with long brown hair was very accommodating and pleasant. 5-star trip all around. Thanks so much! DDIII

Leisure Family

6/10

Pleasant

14 Nov 2025

Joe

Overall I can only say it was ok.
The bed in the hotel room was incredibly comfortable, but that was about as good as it got. The room had absolutely no style or personality. It was dated and there wasn’t a single piece of art or any decor at all. It basically looked like somebody’s spare bedroom. I understand what minimalist design is, but this room just felt like it was about half finished.The hallways looked beat up as did the carpet in the room. On the plus side the staff were incredibly friendly and helpful, but there is absolutely no way this is a four star hotel. It’s not a bad hotel by any stretch, it is simply a basic hotel in Tribeca, but for the price I expected a lot more.

Leisure Partner

6/10

Pleasant

13 Nov 2025

Christopher

Needed to extend my stay by 1-day. I informed them of this on Day 1. I was told not a problem and that they would send me a confirmation of the additional day. I checked with them multiple times, via multiple people over the subsequent 3 days, before I got confirmation the day before I was originally scheduled to leave, when they finally told me my room type was not available, but they had a room for double the cost. I was in a bind, so I had to accept their terms as getting a comparable room for the same day at a Hotel in Manhattan was next to impossible. I will be looking for a different hotel for my next monthly trip to NY.

Business

10/10

Exceptional

04 Nov 2025

Yakov

Great hotel ln the heart of Tribeca

10/10

Exceptional

26 Oct 2025

Jonathan

Staff was friendly and accommodating on check out time, room was nice and clean

Business_and_leisure Self

10/10

Exceptional

12 Oct 2025

Iñigo

Kzkzkx

6/10

Pleasant

09 Oct 2025

Edward

Front desk personnel were indifferent

10/10

Exceptional

28 Sep 2025

Jacqueline

Excellent

8/10

Excellent

14 Sep 2025

Reagan

Super convenient if you're in or around Tribeca.

Didn't care for the added $45 facility fee. No coffee maker or extra waters in our room. Our room was spacious and surprisingly quite for the 5th floor.

Partner

8/10

Excellent

12 Sep 2025

Travis

No minibar

Business Self

10/10

Exceptional

12 Sep 2025

ABBAS

Extremely professional and friendly staff

Business_and_leisure

10/10

Exceptional

07 Sep 2025

Pete

Great location and friendly staff!

Leisure

10/10

Exceptional

31 Aug 2025

anthony

Five stars !

Business Self

10/10

Exceptional

21 Aug 2025

Gunther

Friendly helpful staff.

Leisure Family

10/10

Exceptional

15 Aug 2025

kathleen

Amazing location. Fantastic staff.

Leisure

8/10

Excellent

06 Aug 2025

STEPHANIE

We stayed in a room with a private trrraxd

10/10

Exceptional

07 Jul 2025

David

Nice hotel - would definitely stay again

Business

10/10

Exceptional

06 Jul 2025

Nancy

Would love more USB plugins. Felt you need a floating shelf below the mirror in room 905 to utilize the plug that is there. Otherwise, perfection all around

Leisure Partner

10/10

Exceptional

02 Jul 2025

Stephanie

Great location. Free parking right on Chambers St.

Leisure Friends

10/10

Exceptional

01 Jul 2025

Patricia

Tribeca jewel. close to all. luxury accommodations with every attention to detail.

Business

10/10

Exceptional

29 Jun 2025

Paul

A++

Business_and_leisure Self

10/10

Exceptional

22 Jun 2025

Diem

The property is well maintained, clean, quiet. Service and communication with staff members was outstanding. We received a welcome msg before our arrival, check-in was smooth as well as checking out. Had a wonderful experience.

Leisure Friends

10/10

Exceptional

16 Jun 2025

Nora

Front desk staff were awesome!! So nice and so helpful

Friends_and_family Friends

10/10

Exceptional

02 Jun 2025

Wael

Rooms were spacious and clean. Location is quiet and grants easy access to the subway. Service was friendly and helpful when needed. I’d definitely recommend this hotel for short or longer stays.

Leisure Partner

6/10

Pleasant

29 May 2025

Pat

The Staff was excellent. Rooms and hallways filthy dirty. In our room, the vent had thick dust and looked like they haven’t been cleaned, smelled smoky. Fresh brown stain on the carpet, hallways had dust and didn’t look like it’s been edged. Dirt and dust in the platform of the bed and mattress. Super disappointed for what they charged us.

Leisure Friends

10/10

Exceptional

28 May 2025

David

The rooms were contemporary and minimalist. Quiet, clean and friendly atmosphere in the hotel. The train stop was right out the front door and allowed me to get to Uptown in less than 30 minutes.

Business_and_leisure Partner

4/10

Poor

21 May 2025

sean

Indefensibly overpriced . Anodyne property that you’ll forget the moment u leave, except the indifferent and incompetent service will remain in your memory

Leisure

2/10

Poor

17 May 2025

Sully

.

Business_and_leisure Family_with_children

10/10

Exceptional

11 May 2025

John

Excellent attentive staff, modern clean room

8/10

Excellent

06 May 2025

Jennifer B

Wonderful 2nd stay. Very friendly staff. Would return if we need to be in the area again. My only complaint is that there is a (branded?) perfume scent in the lobby that I found to be unpleasantly strong.

Family

6/10

Pleasant

28 Apr 2025

Maria

I stayed at this hotel before and had a pleasant stay but this time, the room was not updated and very disappointing.

Friends_and_family Family

6/10

Pleasant

25 Apr 2025

Dina

Great location but......

Great location. A little surprised at the condition of the furniture and fixtures. Lamp shades were broken and tilted. Desk rocked back and forth. Tables were chipped. The strangest thing was the bathroom. A frosted glass wall in the shower that was adjacent to the bedroom. You could see the outline of the person in the shower. Also, if you got up in the middle of the night to use the bathroom, the light lit up the whole bedroom because of the frosted glass shower wall. Very odd. Unless there was another room design, I wouldn't stay here again. The staff was nice. Complimentary glass of champagne on arrival but the snack in full view when you were walked into your room were actually mini bar priced and it was very unclear they were not complimentary. Lose M&Ms and nuts in mason jars- appeared to be complimentary. The bar and tavern were very pleasant but surprised at the hallways- seemed to be very low budget for the price of the rooms.

Partner

10/10

Exceptional

17 Apr 2025

Susan

Terrific hotel. I have stayed multiple times, always a pleasure

Self

8/10

Excellent

05 Apr 2025

Marie Therese Katia

The location of the hotel and the staff was amazing. It's a quiet location with easy access to the subway, multiple restaurants, bars and stores nearby. As for the rooms, they need more electrical outlets, I struggled to find where to plug something in. The doors were very loud when they closed and the automatic lights in the bathroom were an inconvenience. Since the bathrooms are separated by a glass wall, everytime my husband went to the bathroom at night, the room lit up and I woke up.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Ashley

Great location.

Leisure Family