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Gild Hall a Thompson Hotel

New York Area - NY · United States

15 Gold StreetView location

9.2/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gild Hall a Thompson Hotel

Gild Hall, a Thompson Hotel, is located on historic Gold Street, bringing a new level of luxury to Manhattan's illustrious Financial District. Must be 21 years of age to check-in.

Unless notified prior to, or at check-in, a one night penalty will apply to departures that occur earlier than the date specified on the original reservation. The hotel is 100% non-smoking.

A $250 cleaning fee will be charged to any guest who violates the smoking policy. (Fee subject to change) Bookings of 7 rooms or more will be considered a group booking and are not applicable to higher rates.

A daily destination fee of $35 plus tax (subject to change) is applied to each room of your stay in order to provide the services and amenities, which enhance the guest experience.

Read more about this hotelShow less

With a stay at Gild Hall, A Thompson Hotel, by Hyatt in New York (Manhattan), you'll be within a 5-minute walk of South Street Seaport and Wall Street. This luxury hotel is 0.4 mi (0.7 km) from The Oculus and 0.5 mi (0.7 km) from Federal Hall.

Make yourself at home in one of the 130 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per night
    • Destination fee: USD 40.31 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Free in-room WiFi has a 2-device limit.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for continental breakfast: approximately USD 15 per person
    • Covered valet parking fee: USD 65 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Filipino

    English

    Spanish

Nearby attractions

South Street Seaport 0.2 km / 0.1 mi
Wall Street 0.4 km / 0.2 mi
Federal Hall 0.4 km / 0.2 mi
New York Stock Exchange 0.5 km / 0.3 mi
The Oculus 0.6 km / 0.3 mi
Brooklyn Bridge 0.6 km / 0.4 mi
Trinity Church 0.7 km / 0.4 mi
One World Trade Center 0.8 km / 0.5 mi
Battery Park 0.9 km / 0.5 mi
Brookfield Place 1.1 km / 0.7 mi
Manhattan Bridge 1.4 km / 0.9 mi
Hudson River Park 1.5 km / 0.9 mi
Brooklyn Heights Promenade 2.3 km / 1.4 mi
Brooklyn Bridge Park 2.5 km / 1.5 mi
Governors Island 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 130
  • Number of floors (main building): 18
  • Single rooms: 104
  • Double rooms: 11
  • Suites: 10
  • Accessible rooms: 7
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 50 more facilities & services
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international callsExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Bikes available
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Meeting room
  • Business centre
  • MassageExtra charge
  • Breakfast
  • Continental breakfast
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Special dietary options
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-1

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-2

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Gild Hall a Thompson Hotel

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Safe
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Mini fridge
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Alarm clock
    • Bathrobes

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 360 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Gild Hall a Thompson Hotel

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    360 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathrobes
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Mini fridge
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Alarm clock

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

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  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

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    Gild Hall a Thompson Hotel

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

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    Gild Hall a Thompson Hotel

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

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    Gild Hall a Thompson Hotel

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

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    Gild Hall a Thompson Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

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    Gild Hall a Thompson Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Gild Hall a Thompson Hotel

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gild Hall a Thompson Hotel

9.2
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Van
Great location
Self
10/10
Exceptional
14 Jul 2026
Gavin
NA
10/10
Exceptional
13 Jul 2026
Darin
I was very pleased with the property and staff.
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Christopher
Gild Hall is a boutique hotel gem located near NYC Seaport and FiDi. We enjoyed a recent stay for the Fourth of July fireworks. Our room was quiet and very comfortable. Breakfast and lunch in the restaurant were excellent. We look forward to our next stay in this unique hotel.
Partner
10/10
Exceptional
02 Jul 2026
Scott
One of the best front desk staff I have encountered in a while.
Self
8/10
Excellent
01 Jul 2026
Denise
The staff are wonderful. Front desk and bell service could not have been kinder. Room are fine - my only ugh was the towels and toilet paper were stiff and hard. But overall. I would return.
Partner
10/10
Exceptional
28 Jun 2026
Tracy
I’ll absolutely return to this gem of a hotel. Every aspect of my stay was wonderful from the hospitable staff, the engaging bartenders, the incredible meals and the well appointed room with extremely sumptuous bedding. I highly recommend this hotel.
Business
10/10
Exceptional
23 Jun 2026
Nicole
Staff was amazing! Restaurant was delicious! 10/10 would come back again.
Business
10/10
Exceptional
22 Jun 2026
Lynn
Beautiful hidden gem. Loved the decor.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Micah
The staff was extremely helpful. I came in early from a red eye and was able to get a room early. It made the beginning of the trip so much better.
The room was very comfortable and the location was great near the subway.
Will definitely come back
Self
10/10
Exceptional
15 Jun 2026
Reshma
Wonderful stay.
Self
10/10
Exceptional
14 Jun 2026
Mack
clean room and a polite and helpful staff
10/10
Exceptional
01 Jun 2026
Wendy
A class A+ hotel! Highly recommend.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Marc
The staff was very friendly and helpful. We were even upgraded to a larger room at no cost when they found out it was our anniversary! The room itself was well appointed time t and the king size bed. Dry comfortable. We also went to the in-hotel bar and restaurant and found the service and staff just as friendly and helpful! Great place to stay in the Financjal district!
8/10
Excellent
03 May 2026
heather
Good location for pier 17. Clean and comfortable bed. Nice toiletries. Nothing fancy but fine.
Family
10/10
Exceptional
01 May 2026
Stephen
Always love staying at The Gild!
Thompson has a great thing going!
Partner
8/10
Excellent
27 Apr 2026
Karen
Staff extremely helpful and considerate. The room was spacious and nicely cleaned.
Self
6/10
Pleasant
20 Apr 2026
Inese
Shower had mold. No decent place to put things down in the bathroom - shelves above toilet? Dangerous spot to have things fall into toilet and too high up. Sink sprayed water everywhere. Just overall you can tell it’s time for a renovation
Partner
10/10
Exceptional
10 Apr 2026
Stephanie
Room was comfortable, clean and accommodating. Staff were wonderful! Hotel had a nice vibe that provided a nice retreat from the city.
Partner
10/10
Exceptional
06 Apr 2026
Erika
Staff was incredible! Customer Service was topnotch! I would definitely stay there again!
Family
10/10
Exceptional
01 Apr 2026
Shawn
An oasis in the Financial District.
Friends_and_family Friends
10/10
Exceptional
24 Feb 2026
Victor
Lovely room, great amenities (including welcome prosecco). But the real stars of this hotel are the staff. We had to hunker down and cancel plans because of the storm and everyone was so accommodating and understanding. We were also celebrating a birthday and the staff went above and beyond for us. I want to give a special thanks to the front desk staff including Angel, Micelle, and Simon - you guys were truly wonderful.
Partner
4/10
Poor
11 Feb 2026
Mercy
It is extremely run down. Parking is $80. The staff, however, is stellar.
10/10
Exceptional
02 Feb 2026
Federico
Perfect
Leisure Family
10/10
Exceptional
29 Jan 2026
Alexis
Amazing staff. Cute large room. Next to everything
Business_and_leisure Family
10/10
Exceptional
12 Jan 2026
Patti
The staff was welcoming and friendly; very helpful. Room was spotless and lovely. We loved everything about this hotel!
10/10
Exceptional
04 Jan 2026
Yavuz
The room was spotless and the crew were great.
10/10
Exceptional
15 Dec 2025
Dr Karen
Welcoming. Great vibe!
Leisure Family
10/10
Exceptional
09 Dec 2025
Nicola
This was our second time staying at the hotel, and the staff remembered us upon arrival
The friendliness of the staff , great breakfast at Felice , proximity to PACE universityand ease to Fulton station make this hotel a perfect spot
10/10
Exceptional
06 Dec 2025
Willie
Great location and great place to stay. Everyone was professional and the rooms were clean
Leisure Family
10/10
Exceptional
01 Dec 2025
Jennifer
Always a great stay!
6/10
Pleasant
23 Nov 2025
Alexander
Unremarkable
Partner
10/10
Exceptional
10 Nov 2025
James
Staff was attentive, room was clean and comfortable. Did not notice any amenities aside from a rather bogus Nespresso machine. Felice restaurant was a delight. Not sure what the extra $35 destination fee was about unless it was imposed by the city or state or feds.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Sjoerd
Nicely appointed room. Very friendly staff.
Excellent bed. Clean.
10/10
Exceptional
02 Nov 2025
Elizabeth
Service and nice room accommodations
Business Self
10/10
Exceptional
01 Nov 2025
Jack
Nice design and helpful staff
The room was a bit worn but spacious
Partner
10/10
Exceptional
27 Oct 2025
Ryan
Awesome staff!
Leisure Family
10/10
Exceptional
26 Oct 2025
Gitte
Hotel was lovely but nobody mentioned the free breakfast or bottle of wine
Leisure Partner
10/10
Exceptional
07 Oct 2025
Crystal
Friendly staff and easy check in
Business_and_leisure Partner
8/10
Excellent
30 Sep 2025
Julianne
Great location and nicely appointed rooms. The elevators were often slow or not functioning well, but overall, I would definitely stay there again.
Business
10/10
Exceptional
30 Sep 2025
Emilie
Great location in the financial district.
Business
8/10
Excellent
29 Sep 2025
Kourtni
Top tier customer service
Leisure Family
8/10
Excellent
22 Sep 2025
Dana
.
Leisure Family
10/10
Exceptional
16 Sep 2025
david
Great downtown location, friendly staff in hotel and bar/restaurant. Quiet room, comfortable bed, spacious bathroom.
Leisure Partner
8/10
Excellent
14 Sep 2025
antonette

Staycation

Friendly staff. Close to the subway . Walking distance to the water . Many restaurants and bars around. Comfortable and clean
Partner
10/10
Exceptional
14 Sep 2025
Michael
Great stay. Front desk and restaurant was excellent.
10/10
Exceptional
08 Sep 2025
eitan
It is a lovely spot with a great location and friendly stuff
Business Self
10/10
Exceptional
04 Sep 2025
Verified traveler

Very enjoyable

Clean, excellent bed and shower. Friendly and accommodating staff. I would definitely return.
Business
6/10
Pleasant
02 Sep 2025
Juan Carlos
The property is great. However when checking out, an additional unknown charge, and undisclosed at the time of reservation was applied to the final bill.

8/10
Excellent
02 Sep 2025
Jenice
This is a nice hotel. I stayed in a king room, which was decently sized as far as NYC hotels to. The bathroom had a tub and shower curtain nstead of a walk-in shower. Such fixtures make rooms, no matter how nice, look old fashioned.
Leisure Self
10/10
Exceptional
01 Sep 2025
Monique

Bold & Rich

The Gild is a beautiful hotel. The comfortability of the rooms along with the overall look of the esthetics was top tier. Hands down one of my favorite hotels to stay at when I'm in NY.
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Verified traveler
Can’t recommend this hotel highly enough. Front desk staff was the friendliest and offered a free upgrade. Room was quiet, cozy, and clean. Best location - very close to everything downtown and easy to get uptown and to Brooklyn as well.
Partner
10/10
Exceptional
30 Aug 2025
Sacha
Our first time staying here - we’ll be back!
Leisure Family
4/10
Poor
24 Aug 2025
Deborah
The room smelled like dirty feet and the carpet was wet from the stay before or housekeeping
Business Self
8/10
Excellent
22 Aug 2025
Alessia
The front desk staff was friendly and accommodating. The lounge was really nicely decorated and the room was to be expected for size and decor. Overall a great stay.
10/10
Exceptional
20 Aug 2025
Valerie
Amazing, sad to leave.
Leisure Self
10/10
Exceptional
16 Aug 2025
Valerie
The way they treat their guests are amazing to go above and beyond I want to give a shout out to Ben and Ollie as well as all the rest of the staff I've been nothing but amazing wonderful people. I would highly recommend seeing here it's my new personal safe haven. If you're looking to stay somewhere nice in New York and affordable! This is a place to do it!
Leisure Self
6/10
Pleasant
15 Aug 2025
kristi

Mediocre at best

Pretty dark and dingy overall. Not my favorite
Self
10/10
Exceptional
15 Aug 2025
Toddja
Very nice
10/10
Exceptional
15 Aug 2025
Toddja
It was very nice and quiet. I would stay here again.
Business Friends
10/10
Exceptional
10 Aug 2025
Amy
Great hotel and location. The staff was outstanding, friendly, and accommodating.
Leisure Family
10/10
Exceptional
10 Aug 2025
Valerie
This has been one of the best days I've ever had to stay in in New York City, I have nothing but the best to say about this place I would say here again one of the best hotels I've ever gotten to stay on I really appreciate that being so attentive and just all-around great environment to be in
Leisure Self
8/10
Excellent
30 Jul 2025
JUNWOO
Good location
Leisure Partner
8/10
Excellent
10 Jul 2025
Martina
It is nice hotel
Self
10/10
Exceptional
07 Jul 2025
Christopher
Quiet boutique property with good sized rooms and the excellent Felice restaurant and bar. The property is a short walk from the restaurants and events of NYC Seaport.
Leisure Partner
10/10
Exceptional
05 Jul 2025
Bruce
Loved this hotel, cozy, charming, comfortable, great location, definitely would stay there again.
Partner
10/10
Exceptional
01 Jul 2025
Rhonda
It is rare to find a truly quiet hotel in Manhattan. This charming boutique hotel is stylish, comfortable, quiet, and has a very responsive staff.
Business Self
10/10
Exceptional
28 Jun 2025
Jean
The staff at the Gild are excellent!
The building is in very good condition, the surrounding areas is in the process of renovation.
Great location.
10/10
Exceptional
26 Jun 2025
Jiwon
Best staff members
8/10
Excellent
22 Jun 2025
Richard
Staff was really helpful and friendly!
Leisure Friends
8/10
Excellent
22 Jun 2025
Simone
Staff was friendly and helpful.
Leisure Friends
10/10
Exceptional
22 Jun 2025
Lori

Excellent location, cool boutique hotel

Clean fun rooms
Friends_and_family Family
10/10
Exceptional
21 Jun 2025
Christine
Our go to hotel in NYC. Located in FiDi and very close to several subway stations to get you anywhere in Manhattan/Brooklyn. Walkable to many places (Battery Park, Oculs, China Town/Little Italy, Soho). The staff treat you like family and this is a dog friendly hotel. Small boutique hotel (but a Hyatt property) that has a great vibe and decor (not your boring rooms/lobby).
Leisure Pet
10/10
Exceptional
21 Jun 2025
mandana
Great hotel, excellent staff, I will stay again
Leisure Family
10/10
Exceptional
15 Jun 2025
Robert
Great stay. Good location and very convenient. We loved the vibe of the hotel and the service. Our only call-out is that there was only one working elevator and took a bit of time to get down to the lobby. Nevertheless, so glad we stayed here.
Leisure Partner
10/10
Exceptional
15 Jun 2025
Ashleigh
Elizabeth at the front desk was super friendly and helpful when checking us in. She went above and beyond. Our room was perfect. Very nice size for the price in New York City. Would definitely stay here again.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2025
john

Terrific hotel in a great location!

It was a great hotel for a overnight stay and the staff were friendly and accommodating. The room was cozy and clean, and would recommend.
10/10
Exceptional
06 Jun 2025
Nick
Terrific location and property to stay in the fidi
Leisure Family
10/10
Exceptional
03 Jun 2025
Crystal
Classy place! Great for the location
Friends_and_family Family
10/10
Exceptional
02 Jun 2025
Sanghyuk
Interesting interior great service thoroughly enjoyed shampoo cond bodywash in tubes and free bottled water. Excellent stay
Leisure Partner
10/10
Exceptional
24 May 2025
Caroline
Incredible location and an AMAZING ambience! The room was very spacious and comfortable too!
Leisure Partner
10/10
Exceptional
23 May 2025
Kikho

Wonderful!

Hotel is located in a small alley with a valet spots in front of the entrance for easy check-in/out. The reception that check us in, Rob, was wonderful --he even upgraded our room. The room was great; clean and comfortable --it is quite spacious for NYC. Easy access to great food and subways. Worth the stay! Thank you for making our stay wonderful.
Partner
10/10
Exceptional
22 May 2025
Erin
The staff were wonderful!
Leisure Friends
8/10
Excellent
04 May 2025
Paul
I was surprised to see a charge for and destination fees. I thought my Expedia booking was all-inclusive.
Leisure Partner
8/10
Excellent
03 May 2025
Yu-An
The staff is great and very friendly. Literally every staff greets me in the elevator during the stay! The hotel is in a low-key spot that is quiet and with privacy. Room size is okay. There are several great dining options around.
Business_and_leisure Self
10/10
Exceptional
20 Apr 2025
Verified traveler

Great downtown getaway


We were in this area for a quick little family trip to visit the Statue of Liberty, Ellis Island, and the financial district. The location was perfect and the hotel had cool New York City vibes. We stayed in a king suite which was very spacious and comfortable for me and my two children. The staff were friendly and accommodating, and there’s even a complementary Prosecco happy hour! Highly recommend!
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
Verified traveler

Five stars! Definitely coming back!

Will definitely stay again! The staff is great, room size is spacious, and location is ideal.
Partner
10/10
Exceptional
09 Mar 2025
Alicia
Excellent
Leisure
10/10
Exceptional
06 Mar 2025
Seungyeun
I loved this hotel. It was in a convenient location. The room was chic and comfortable. Service was excellent. Felice restaurant and bar downstairs was delicious and and had a great atmosphere.
Leisure Partner
10/10
Exceptional
02 Mar 2025
Bianca

Wonderful Stay

Gold Hall was everything. A little confusing to find but a wonderful hidden gem. Customer service from everyone employee was amazing, very welcoming, friendly but professional. My only issue in the elevator and my room floor was a stench of odor. Maybe mildew, kind of strand considering how well kept the hotel is. We also came across an employee cleaning and sanitizing the elevators. Overall I would say Glid Hall is a great choice and I will be back.
Friends_and_family Friends
10/10
Exceptional
18 Feb 2025
Kathleen
Wonderful service from all staff members
Leisure Partner
10/10
Exceptional
31 Jan 2025
ELIZABETH
STAFF WAS VERY COURTEOUS AN FRIENDLY A GREAT EXPERIENCE
Leisure Partner
10/10
Exceptional
28 Jan 2025
Alexis

Perfect spot for work travel

Always my first choice to stay for work. Have stayed multiple times and will continue. Staff is so nice, bar and restaurant are a great option, rooms are clean and well maintained. No complaints, except when it’s sold out!
Business
10/10
Exceptional
16 Jan 2025
Milo
Super happy with this property. The staff was very welcoming and constantly checked up on us to see if we needed anything. I particular shout-out to Elizabeth who checked us in and was particularly kind after a long day of travel. This is a small, boutique hotel, the room was spacious and clean and the Italian restaurant on the first floor is delicious and handy. Gild Hall is within walking distance of many attractions, and there are plenty of coffee shops, restaurants and even a full grocery store near by. Highly recommended. Will return.
Business_and_leisure Partner
10/10
Exceptional
15 Jan 2025
Keltie
We had a wonderful weekend stay at Gild Hall. The rooms were well decorated and generous for NYC. The staff were so friendly, professional and welcoming, especially Maya. Would be very happy to stay there again.
Leisure Partner
10/10
Exceptional
03 Jan 2025
Lamarshell

Next NYC Stay Will Be Here Again!

Booked a last-minute trip to NYC leading up to New Year’s Eve and of course had trouble finding a nice hotel. Happened upon Gild Hall by Hyatt on hotels.com and couldn’t have been more pleased. Staff was friendly and helpful, check-in was quick and easy, and the rooms were nicely appointed. Special shout out to the staff member who checked us in (sorry can’t remember his name) who was funny & offered us champagne while we checked in. I’ve been a dedicated Hilton Honors member for years, but I know when I come into NYC, Gild Hall is where we’ll stay!
Friends_and_family Family
10/10
Exceptional
27 Dec 2024
Lela
This hotel is a bit away from the busy midtown Manhattan area, but the amazing customer service from the staff makes it one of the top choices to stay in the city. The friendly staff and their attention to detail create a welcoming atmosphere that more than makes up for the hotel's distance from the lively action of NYC.
Leisure Family
10/10
Exceptional
26 Dec 2024
Eriberto
.
Leisure Partner
4/10
Poor
15 Dec 2024
Amin
Hidden fees not good \"resort fees of 40 dollars per day\" staff told me parking would 60 but they change to 75. They try to milk a dollar out of u anyway they can like there going bankrupt. Took too long to bring car out 30 minutes only one guy working. No empathy or care for guest concerns.
Leisure Partner
2/10
Poor
10 Dec 2024
Taylorr
I paid for my hotel room weeks ago via Expedia. Upon arrival, I checked in for one night on Saturday, December 7th around 8am. I spoke to the woman at the front desk and asked for an early check in. She took my card, made me aware of the incidental fee, and returned my card. I thought everything was fine and I went on to do what I needed to do.

Sunday morning I checked my bank account as I always do and noticed I was missing a significant amount of money. I noticed 3 additional charges from the Gild Hotel. I went down to the front desk to ask what the charges were (and to let them know there was what appeared to be blood stains on the sheets) and the gentleman behind the desk called for the manager, Dalila.

Dalila came and explained at first that she could not see what the charge was for. I made her aware that I understood the one charge was for the incidental fee, but there were 2 additional charges that should not be there. In an extremely condescending tone, she told me that it’s “not a big deal,” and that she was trying to explain to me what the charges are (even though she did not know). Berating me, she smirked and kept interrupting me as I was trying to explain to her that one charge was too specific of a number to simply be a mistake and that something was wrong.
Leisure Partner

Location & surroundings

Gild Hall a Thompson Hotel
15 Gold Street, New York, United States

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Gild Hall a Thompson Hotel

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