Name: Moxy Nyc Lower East Side
Address: 145 Bowery, East Village, 10002, US

10/10

Exceptional

23 Jul 2026

Kimberly

I loved everyone and everything in there

8/10

Excellent

19 Jul 2026

Erica

The stay would have been perfect were it not for the issue of parking after hours, I went to a concert and when I returned there was absolutely no where at all to park in the area. Thank God for the staff taking my car and allowing it to stay in the loading area until the morning.

Self

10/10

Exceptional

15 Jul 2026

Nakia

Amazing stay, will be back!

Partner

10/10

Exceptional

15 Jul 2026

Jocelyn

Great location. Staff were super friendly and helpful. Would recommend and stay again.

Friends

8/10

Excellent

15 Jul 2026

Martin

Slightly noisy due to the bar / club attcahe dto the hotel

Business

8/10

Excellent

13 Jul 2026

Angelina

Clean room but the bathroom situation makes it difficult to shower due to there not being any room to store clothes or towels nor is there a place to change unless you want to change in the middle of the room.

10/10

Exceptional

13 Jul 2026

Antonio

Room and overall hotel was clean, staff was very friendly and helpful. Will definitely be staying again in the future.

Family_with_children

10/10

Exceptional

13 Jul 2026

Emily

Honestly, such a good stay for the price. The service from all staff was top tier. The room was a decent size for NYC and the price. Storage isn’t great but I didn’t expect it to be so was prepared. The rooms were new and super clean. The location is fantastic. Right next to soho and Noho. Perfect for morning coffees and shopping. Loved it and the rooftop and will book again.

Friends

10/10

Exceptional

12 Jul 2026

Karen

Love the area and the vibe!

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Julie

Very hip. Good location with lots of shopping and dining. We are in our early 50’s and we’re certainly the oldest. Not a bad thing, just an observation.

Partner

10/10

Exceptional

12 Jul 2026

Ivan

Great place

Family_with_children

10/10

Exceptional

11 Jul 2026

Jamie

This was a fantastic and comfortable hotel directly in the lower east side and adjacent to China Town and little Italy. The decor was fun and there was plenty of seating in the lobby and outside. The roof top bar was elegant with a top-notch view. The hotel is Subway adjacent. The destination fee includes a credit for $20 at the coffee shop, which serves excellent pastries and really good coffee. Regarding the rooms, I have stayed in NYC multiple times and the rooms were comparably small but very well designed. This one had storage underneath the ENTIRE bed, which exceeded some of the other small closets I have seen. The beds were so comfortable that my whole family slept really well and we even took pictures of the pillow brand to try to find them later. The inside of the rooms included a lot of light, both naturally as well as through stylish lamps, and the decor in the rooms goes way beyond the typical lower price motel. Another thing to note is that there are so many elevators that are quite large that we didn't have a lot of elevator wait time as I have found in another NYC hotels at this price range. Finally, I appreciated that there was a loading zone for ride shares up front with a family member in a wheelchair. All in all, the Moxy will likely be my go-to for my next trip to the city!

Family

10/10

Exceptional

11 Jul 2026

Emily

Delightful and extremely helpful staff, small but comfortable room. The rooftop lounge, lobby cafe, and lobby bar all had yummy drinks and small bites.

A lovely “staycation” getaway. Would absolutely stay at the Moxy LES again!

Partner

10/10

Exceptional

10 Jul 2026

Adam

Enjoyed 5 excellent nights in The Moxy Lower East. The hotel is very modern, very clean and the family room was spacious. Staff were very helpful. Well located for those that prefer the lower half of Manhattan.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Yugal

Super small room which was supposed to fit 5 adults but only 3 adults were able to fit. Had to book another room for $300 a day. Would not recommend.

Friends

10/10

Exceptional

10 Jul 2026

Marina

Excelente

10/10

Exceptional

09 Jul 2026

Alfredo Sosa

Just excellent

Friends

10/10

Exceptional

09 Jul 2026

Roman

All of it

10/10

Exceptional

08 Jul 2026

Neil

Like the hotel and location and all in all had a great times. One negative would be the hidden resort fee 35 and 20 dollar back to spend in hotel.

Family_with_children

8/10

Excellent

06 Jul 2026

Analea

Only reason 4 star was because of Dani or else I would have given it lower. Dani was the only staff that is exceptional. She was friendly, and helpful. She made up for the rest of the staff, especially the ones in the cafe, it’s like they hated working there.

Family_with_children

10/10

Exceptional

06 Jul 2026

Lisa

Loved the hotel, my husband and I spent 1 night there just to get away. Quick check in with a super friendly staff member, valet our car and went directly to our room. Went downstairs to Sake No Hana for an amazing dinner. Room was comfy, especially for NYC. The only thing that would've made it better would have been a small coffee maker in the room. Everything else was great.

Partner

10/10

Exceptional

06 Jul 2026

Alyssa

the hotel was just lovely! the front desk was beyond helpful and kind.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Scott

Great staff and service!

Family

4/10

Poor

05 Jul 2026

Himansh

We did not get the room

10/10

Exceptional

03 Jul 2026

kelliann

Great stay!

10/10

Exceptional

03 Jul 2026

Luis

Todo estuvo increíble. Las atenciones del personal sobre todo. Muy atentos y siempre colaboradores.

Family_with_children

10/10

Exceptional

03 Jul 2026

Dongchan

Good high end class hotel with outlet price tag!!

Family_with_children

8/10

Excellent

01 Jul 2026

Georges

Small rooms, some outside noise at night, but except for that staff was great and rooms were relatively clean.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Karen

Super friendly staff especially the people at the door and front desk. Nice location. The room was a bit smaller than what I expected and no room to sit outside of the bed.

Family

10/10

Exceptional

19 Jun 2026

Adnan

Excellent customer service!!!

Family_with_children

6/10

Pleasant

19 Jun 2026

Sergio

The room is cute and quaint, but you hear the music blaring from Loosie’s at night. Overall a decent stay

Partner

6/10

Pleasant

19 Jun 2026

Daniel

Too expensive for NYC standards

10/10

Exceptional

17 Jun 2026

Thomas

Check-In was easy. Liked how you selected your floor when calling the elevator. Rooms where clean, modern and large enough for two people. Our view could've been nicer; however it may have been quieter not facing the street.
Nice bar/lounge area on the ground floor. Good neighborhood. I strongly recommend the Moxy NYC Lower East Side

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Jonah

Overall, I liked the hotel and my room.

The elevators did not make sense. I needed to tap my floor number, then my room card, and the screen flashed which elevator to take. There was no indication that it was coming, and when I got on, there was no indication that I had done the process right.

The room phone was fuzzy sounding. The room did not have many towels, so I had to order extra each night. 2 of the days, fresh hand towels were not replaced. The shower was handicap accessible, but that meant that the water spilled out into the rest of the bathroom. The shower curtain was getting moldy. The wire rack was pulling out of the wall studs.

The rooftop was much harder to get to than it should have been. I asked the front desk how to get up to the top, and they said to take the back door by the elevators. I went to that door and was told to go outside the hotel and around to go up. Once I was at the top, there seemed to be a dress code I was not aware of.

I liked the check in staff and bartenders.

Partner

6/10

Pleasant

16 Jun 2026

Taylor

This property is in a great location and if you are someone who likes a “boutique hotel” vibe, then this is gonna be your aesthetic. My biggest issue on the trip is that when I went to take a shower, the hot water was out. I ran it for 10 minutes to no avail and contacted the front desk and they had engineers work on it. It was apparently a bigger issue than just my room but by the time I absolutely had to start getting ready, the water was still only lukewarm. I asked for the “resort fee” to be deducted from my stay as it felt ridiculous to pay that when I couldn’t even take a hot shower and they accommodated that request. Overall that experience really left a bad taste in my mouth for how pricy the hotel is.
The staff is kind and the rooms are clean and if you are wanting to experience Chinatown or little Italy, it really is in a great spot. I just don’t know if the issues with maintenance are a fluke or if they are more of an ongoing situation.

Self

10/10

Exceptional

14 Jun 2026

Shea

The bed was so comfortable! The staff were accommodating & so friendly from the front desk to the people at the door. It's the perfect stay in NYC! We loved it.

Friends

10/10

Exceptional

13 Jun 2026

William

My stay was wonderful. Great location, fabulous staff, comfortable room and nice ameneties. Great experience.

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

Jaryl

Seriously? Paper cups? Not even a glass in the room. And after day 2 they were not even replaced. Most of the customer facing staff in this hotel gave you the feeling that they didn’t want to be there or help you with anything. The shower leaked into the toilet cubicle.

Otherwise, cool looking hotel. Cool elevator system that is extremely quick.

Partner

10/10

Exceptional

12 Jun 2026

Bryan

What an incredible experience! The staff is so AMAZING:) we love NY and feel like we have a home with amazing friends. Thank you Moxy Lower East Side. For an unforgettable stay.

Partner

10/10

Exceptional

12 Jun 2026

Tyler

Incredibly helpful staff, great rooms & decor, and excellent vibe

10/10

Exceptional

08 Jun 2026

Greg

Staff was quite helpful and the corner room had amazing views—lobby a bit loud at night

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

William

great

Family

6/10

Pleasant

07 Jun 2026

Dallas

Valet was useless. Front desk not accommodating. Clean room and hotel.

Partner

10/10

Exceptional

04 Jun 2026

Johnathan

Clean hotel, great staff, a ton to do between all the eateries and music going on. Easy check in and great location.

Partner

10/10

Exceptional

30 May 2026

Erik

Great location

10/10

Exceptional

30 May 2026

Kyndra

The room was nice, clean, and the bed was super comfy! The room was small but manageable and just perfect for my husband and me! Great location and the staff were very nice! Thank you!

Friends

10/10

Exceptional

30 May 2026

Amy

Great location! Loved it!

Partner

8/10

Excellent

28 May 2026

Natalie

The hotel was really understaffed. Check-in took 45 minutes plus. Getting anything brought to the room such as ice or extra towels would require a two hour wait. That being said the HOTEL bar was fantastic and the cocktails were delicious and the bartenders were wonderful.

Friends

10/10

Exceptional

27 May 2026

Jennifer

Great location and amazing hotel

10/10

Exceptional

27 May 2026

Gysselle

Great stay

10/10

Exceptional

26 May 2026

Chaz

Clean room, great housekeeping, and amazing location!

Partner

10/10

Exceptional

26 May 2026

Kimberly

Location was great, along with the bartender Alex. Rooftop bar view was amazing! Will definitely be back.

Family

10/10

Exceptional

26 May 2026

Danielle

It was a rainy weekend so having a coffee place, restaurant, bar and a gym all in one hotel was great! The sushi bar restaurant is expensive but amazing! And the gym was well appointed. I also thought the lobby area was relaxing for my morning coffee with plenty of space. I did not make it up to the rooftop bar but hope to on my next trip. My only complaint is their check in. Not sure why but they have lines almost to the door during prime check in hours. It took me almost 40 minutes and then it took 10 minutes. Not sure if it is a software problem but they need to fix that. I have stayed at several hotels in the area and this is one I would stay at again.

Self

10/10

Exceptional

23 May 2026

Amy

Staff was amazing. Room was clean. Coffee shop was great. Only request would be to start coffee a bit earlier…6:30?

10/10

Exceptional

22 May 2026

Angeline

Great property and location

10/10

Exceptional

21 May 2026

Ronen YAEL

Good hotel

Partner

10/10

Exceptional

20 May 2026

RONALD

Nice clean rooms and great location. Easy walk to soho, nolita, Chinatown & little italy

Friends

10/10

Exceptional

19 May 2026

Romi

I had such an amazing experience staying at the Moxy Lower East Side. The hotel itself is beautiful, modern, vibrant, and incredibly well maintained, but what truly made this stay exceptional was the customer service.

Every single interaction felt warm and genuine, and the staff consistently went above and beyond to make us feel welcomed and taken care of. I especially want to recognize Jordan, Jess, and Sydney, who were all absolutely outstanding throughout our stay. No matter the time of day, they were consistently kind, patient, friendly, professional, and genuinely helpful. They always greeted us with positive energy and made every question or request feel important.

It’s rare these days to come across a team that creates such a comfortable and welcoming atmosphere, but this hotel absolutely does. You can tell they truly care about the guest experience, and it made such a difference during our trip. Because of people like Jordan, Jess, and Sydney, this hotel stands out from so many others.

The location is fantastic, the rooms are stylish and comfortable, the vibe throughout the property is fun and energetic, and the overall experience exceeded expectations in every way.

I would absolutely stay here again and will be recommending the Moxy Lower East Side to friends and family. Thank you again to the entire team for making our stay so memorable.

Family_with_children

10/10

Exceptional

18 May 2026

Wanda

Loved the hotel- very great look and staff was outstanding!!

Partner

8/10

Excellent

15 May 2026

Sokol

Perfect spot

10/10

Exceptional

14 May 2026

Brooke

Great location. Easy and close walk to different areas and to the subway. Room and hotel were great. Perfect for our stay.

2/10

Poor

12 May 2026

Crystal

The bartender was one of the most unprofessional individuals I’ve met out of all of the hotels I’ve stayed at. Her name was Bella. She was rude, sarcastic and making comments all because I asked for some mayonnaise. I won’t go into the deals but I wouldn’t recommend paying for a hotel that allows their staff to speak to guests however they want. Very sad considering the hotel itself was pretty nice. But would never stay again. Stay at the Ludlow or NoMo. Anything is worth the extra price then to stay here again

Self

10/10

Exceptional

11 May 2026

Kaeli

Great location and clean rooms

Family

8/10

Excellent

09 May 2026

FRANK

Since the last time I stayed at the Moxy, no more than a year the hotel has degraded visible… the gym for instance which is one of the amenities I enjoyed the first time I stayed is poorly taken care, the water filter showed sign of corrosion and it was not working. The room hygiene was also questionable, the toilet poorly cleaned and floor was also dirty. Towels were limited. After this I do not think will be staying again at the Moxy.

Partner

6/10

Pleasant

09 May 2026

Kelly

The room was clean, bed was comfortable and the location great. Doormen were super friendly and knew us.

The room layout was extremely uncomfortable. I think we were just unlucky. I saw another rooms, supposedly in the same category that would have been much better. I would return, but only under the condition that we not have the same floorplan which was impossible to move around. Additionally even though we had a city view, the bed was in the opposite direction so you had to work to see the city view. Add, the blackout curtains didn't fully close at the side where the head of the bed was located. So the daylight came in my eyes every morning.

Partner

10/10

Exceptional

07 May 2026

Buket

We love it

8/10

Excellent

07 May 2026

Pamela

Everything was nice, the $20/day credit was fun, and the coffee and bar was nice. The most surprising thing was that the room never was serviced and there was not enough towels to go multiple days. Not sure why no one came to clean the room.

Partner

10/10

Exceptional

26 Apr 2026

Luigi

The hotel was very nice and clean

Partner

4/10

Poor

26 Apr 2026

Yuval

Tiny room, very little space for everything. Uncomfortable to brush teeth, take something out of the suitcase, or just sit and relax. Also, poor breakfast.

Self

10/10

Exceptional

24 Apr 2026

Nicholas

All around greatness

10/10

Exceptional

22 Apr 2026

James

Highly recommended!! The room had the best view and the staff were super friendly!

Family

8/10

Excellent

22 Apr 2026

Robert

Everything was great overall, but my experience with the manager was disappointing. When I arrived, I was initially given a standard room instead of the upgraded one I had booked, and I was told it only appeared different because of advertising. After raising my concerns, I was informed that the correct room would not be ready until the following day.

I clearly explained multiple times that I had medications stored in the refrigerator and asked to be notified when the new room was ready so I could move them myself. Instead, I was told to leave everything and that staff would handle the transfer. However, when I arrived at the new room, there was no refrigerator and my medication bag was missing.

I contacted the front desk and went down to the lobby, where the manager was present. Unfortunately, he treated the situation as if it were not a big deal and did not offer an apology. His attitude came across as cold and dismissive, honestly he seemed almost constipated in how unwilling he was to acknowledge the issue.

Aside from this experience, the rest of the hotel staff were excellent and provided great service.

Self

10/10

Exceptional

21 Apr 2026

Nancy

Great location

Friends

10/10

Exceptional

20 Apr 2026

Laura

Such a fun hotel! Great bar, rooftop bar, japanese restaurant & coffee spot all in the hotel. Well located & great ambiance.

Friends

10/10

Exceptional

20 Apr 2026

Tamika

Did not eat

10/10

Exceptional

15 Apr 2026

David

Great amenities, lovely staff. Would definitely stay here again!

8/10

Excellent

14 Apr 2026

Thomas

Breakfast is not offered. They have coffee, danish and rolls. Food and coffee is average. The staff was excellent and friendly.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Stacey

Great hotel, amazing location!

Friends

10/10

Exceptional

14 Apr 2026

Marilyn

The room was exactly as described. It was a little dusty under the sink. This room has no closets, but does have hangers and drawers and areas to put your shoes we were on the 14th floor. The staff overall was amazing from the doorman to the bartenders to the staff at the restaurants they were all great. Especially staff at the front desk. They went above and beyond for us.

Partner

10/10

Exceptional

13 Apr 2026

gregor

Baked goods were great

10/10

Exceptional

11 Apr 2026

Jaclyn

Great

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

James

Daniel and the whole crew took really great care of us! Highly recommend!!

10/10

Exceptional

11 Apr 2026

Stylianos

Clean rooms, beautiful facilities and the staff is friendly and accommodating. Prefect stay!!!

Partner

10/10

Exceptional

11 Apr 2026

Jesus

Good

10/10

Exceptional

09 Apr 2026

Thomas

Clean room. Staff was great. Highly recommend.

10/10

Exceptional

07 Apr 2026

Laura

My husband and I had a great experiance at the Moxy! The rooms were clean and comfortable. The staff was friendly and accomidating. We felt safe and enjoyed the amentities offered at the hotel. We would highly recommend.

Partner

8/10

Excellent

06 Apr 2026

Missy

The location was good as there was an orange line around the corner; so getting around was pretty easy. It was a busier corner and if you had to walk at night, coming from the South felt a little dicy. Otherwise, good location. The doormen were always very nice, particularly Carl. Matthew and Joanna were very nice at the front desk. We did encounter a rude elevator attendant who straight up refused to help us with the touch-screen buttons, which were new to us. We travel frequently but had never seen the touch screen elevator buttons. When it told us to take \"C1\" but the cars weren't labled with \"Cs\" anywhere, we were confused, not to mention tired from travel. The last thing we needed was a snarky attendant telling us to \"read the signs\" and refusing to simply gesture to which elevator to use. We realize he probably gets these question multiple times a day, and that it's not his fault the hotel has a confusing system, but it's definitely not our (the guest's) fault either. It wasn't a positive way to start the trip. We were also disappointed that there was no coffee maker or Keurig in the room. Although it was nice that the hotel offered a credit at the coffee shop in the lobby, the coffee there was expensive, so you always spent more than the stipend so no money was actually saved. The room was quiet enough and the bed very comfortable. We also appreciated the car service to the airport.

Partner

10/10

Exceptional

05 Apr 2026

Jessica

Clean room, super comfy bed! And super close to SoHo shopping

10/10

Exceptional

04 Apr 2026

Vladimir

Clean room, credit for coffee

Family

10/10

Exceptional

03 Apr 2026

Olivia

Great stay

10/10

Exceptional

02 Apr 2026

Per

Love the location. Rooms are great. The gym is tiny.

8/10

Excellent

30 Mar 2026

Alan

Te rompa too small

10/10

Exceptional

28 Mar 2026

Dennis

Awesome hotel. A little loud if that is an issue for you maybe stay away.

10/10

Exceptional

26 Mar 2026

catherine

Fun property, eclectic design and facilities…great location.

Family

10/10

Exceptional

24 Mar 2026

Doug

The rooms were small but very clean. The staff could not have been nicer. Easy walk to Little Italy and Chinatown. Would gladly stay here again.

6/10

Pleasant

22 Mar 2026

Sara

This hotel is very aesthetically pleasing, with a trendy, photo-ready bar and lobby—there were multiple people doing photoshoots during our stay. That said, the first thing you notice is a strong perfume scent throughout the first floor. At first I thought it was other guests, but it’s actually the hotel itself. The downstairs areas look great but can feel crowded depending on how busy it is (though that may just be part of being in New York). The overall vibe leans toward a younger, party-focused crowd. Between the suggestive artwork and the club right next to the entrance, it doesn’t feel very family-friendly. The elevator system requires you to tap and select your floor before entering. It works fine once you figure it out, but it’s not intuitive—I saw multiple guests struggle with it. Our room was nice, but didn’t match what we booked. We paid for a king with a city view but got a queen with a partial view that mostly overlooked a daycare. When we asked, we were told some rooms don’t actually have a full view, so keep that in mind. Also, we found a dried contact lens on the floor, which was concerning. Overall, great aesthetic, but better suited for a younger, nightlife-oriented crowd than families or quieter travelers.

Partner

10/10

Exceptional

22 Mar 2026

Donna

This is the place to stay if you are going to be in Soho. Parking around the corner was reasonable, bar lounge was comfortable and they throw in a round of drinks, 2 complimentary tickets on the Liberty Cruise or the New York Museum also on the house and the place just has great service and amenities.

Partner

10/10

Exceptional

21 Mar 2026

Analisa

Clean room, very friendly staff, valet was helpful, just know they aren’t 24/7, so you can only get your car during certain hours!

Family

10/10

Exceptional

21 Mar 2026

Ninan

Very nice hotel. Great price. Staff was excellent.

10/10

Exceptional

20 Mar 2026

Brian

I was in town for a show at Silver Lining Lounge which is part of the hotel. It made sense to stay here. Hotel was clean, staff was friendly. Price was very good for Manhattan. I'd gladly stay again.

Self