Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

The Mercer

New York Area - NY · United States

NEW YORK,10012View location

9.6/10Excellent287 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.2/109.2
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Mercer

Pamper yourself with onsite massages and facials. This hotel also features complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility. Enjoy Italian cuisine at Sartiano's, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco.

Or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.

Make yourself at home in one of the 7 guestrooms, featuring kitchenettes. Your pillowtop bed comes with down comforters. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Distances are displayed to the nearest 0. 1 mile and kilometer. Judd Foundation House Museum - 0.

Read more about this hotelShow less

With a stay at The Mercer in New York (Manhattan), you'll be steps from Judd Foundation House Museum and 3 minutes by foot from New York University. This family-friendly hotel is 0.3 mi (0.5 km) from Drawing Center and 0.7 mi (1.2 km) from New Museum.

Make yourself at home in one of the 73 guestrooms featuring minibars (stocked with some free items) and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 50 to 150 per person
    • Covered valet parking fee: USD 55.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Judd Foundation House Museum 0.2 km / 0.1 mi
New York University 0.2 km / 0.1 mi
Drawing Center 0.5 km / 0.3 mi
New Museum 0.6 km / 0.3 mi
Washington Square Park 0.7 km / 0.4 mi
Holland Tunnel 0.9 km / 0.5 mi
5th Avenue 0.9 km / 0.6 mi
Bleecker Street 1.2 km / 0.7 mi
Manhattan Bridge 1.3 km / 0.8 mi
Brooklyn Bridge 1.6 km / 1 mi
The Oculus 1.9 km / 1.2 mi
One World Trade Center 2 km / 1.2 mi
South Street Seaport 2 km / 1.2 mi
Flatiron Building 2.1 km / 1.3 mi
Whitney Museum of American Art 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 7
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
Show 13 more facilities & services
  • Lift access
  • Concierge
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Business centre
  • Game room
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE LOFTJUNIOR SUITE • LOFTJSU.LO

    Photos are not available for this room type.

    The Mercer

    JUNIOR SUITE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Mercer

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Mercer

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE NON SMOKINGSTUDIO • DELUXE NON SMOKINGSTU.DX-NM

    Photos are not available for this room type.

    The Mercer

    STUDIO DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 33 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable4 photos

    The Mercer

    STUDIO KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Hairdryer
    • TV
    • Kitchenette
    • Minibar
    • Individually adjustable air conditioning
    • Safe
    • Pay movies
    • Bathrobes
    • Slippers
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    The Mercer

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    The Mercer

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The Mercer

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    The Mercer

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    The Mercer

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 23 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    The Mercer

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Housekeeping
    • Slippers
    • Bathrobes
    • Pay movies
    • Safe
    • Individually adjustable air conditioning
    • Minibar
    • Kitchenette
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    The Mercer

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Mercer

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    The Mercer

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Mercer

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Mercer

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    The Mercer

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    The Mercer

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Mercer

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    The Mercer

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFTDBL.LO

    Photos are not available for this room type.

    The Mercer

    DOUBLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The Mercer

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    The Mercer

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Mercer

9.6
Excellent
287 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
05 Jul 2026
Jordan
They made us feel like we were the only guests on the property. Everything was pristine. Truly a first class, luxurious experience.
Family
10/10
Exceptional
02 Jul 2026
Felipe
Great location and good service
10/10
Exceptional
22 Jun 2026
Scott
Five stars, without hesitation.
My wife and I stayed at The Mercer for two nights while visiting New York City, and from the moment we arrived until the moment we left, the experience was exceptional.
The hotel itself is beautiful in a way that doesn't need to announce itself. In a city full of bright signs and flashy entrances, The Mercer is hidden behind a simple, understated doorway. There is something wonderfully confident about that. It feels exclusive without trying to impress anyone.
Our room was spotless, quiet, and extremely comfortable—exactly what you hope for after a day exploring Manhattan. The location is equally outstanding. Being in the heart of SoHo put some of the city's best shopping, restaurants, and neighborhoods right outside our door.
What truly sets The Mercer apart, however, is the staff.
My wife remarked during checkout that the staff was the best part of the hotel, and I completely agree. Every person we encountered—from the doormen, to the front desk team, to the housekeeping staff—was friendly, professional, welcoming, and genuinely helpful. In an age when good service can feel increasingly rare, The Mercer reminds you what hospitality is supposed to look like.
Anyone can provide luxury accommodations. What creates loyalty is how people are treated. The Mercer excels at both.
We will absolutely be back, and when we do, we'll look forward to seeing the wonderful people who made our stay so memorable.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Lior
Amazing location, friendly and helpful staff. Room had just been renovated and was nicely decorated and comfortable.
Self
10/10
Exceptional
03 Jun 2026
Erin
The Mercer is not only quaint and well maintained but the staff truly made us feel like we were at home. From the 24/7 service to the lovely engagement from the team, I would definitely recommend staying at The Mercer!
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Sally
very nice staff. bed and linens exceptional
Partner
10/10
Exceptional
12 Apr 2026
Molly
Fantastic service all around
10/10
Exceptional
21 Feb 2026
Anthony
Cleaners are great!
10/10
Exceptional
02 Jan 2026
Ara
Amazing
10/10
Exceptional
23 Dec 2025
Reid
Great location and a staff that goes above and beyond to make everything perfect.
10/10
Exceptional
19 Dec 2025
Ethan
The staff was very attentive and friendly. Turndown service was done well and the welcome amenities were nice. I had spoken with Miranda, supervising concierge, and she had helped me through various reservations and logistics for the stay. Would love to stay here again and develop a relationship.
Leisure Partner
10/10
Exceptional
11 Dec 2025
Ugo
Always a treat to stay at The Mercer!
Leisure Partner
10/10
Exceptional
06 Dec 2025
mikkel
Great location, room and service!
Leisure Family
10/10
Exceptional
01 Nov 2025
Brianna
Great location for walking or shopping and dining in SOHO. Beautiful room. Amazing service. We really enjoyed the restaurant as well.
Partner
10/10
Exceptional
26 Oct 2025
Emmy
Fantastic hotel…perfect for shopping and restaurants.

Highly recommend.
Friends_and_family Family
10/10
Exceptional
10 Sep 2025
Ronald
Staff was very friendly and ready with great recommendations.
10/10
Exceptional
01 Sep 2025
Julie
We loved everything about our stay at The Mercer. The only negative is we should have stayed longer!
Leisure Partner
10/10
Exceptional
30 Aug 2025
John

My new favorite in nyc

From Tom on the overnight shift at the front desk to the day team as well (including the trainee with the glasses) everyone at the hotel was warm, helpful and kind. Sure, the rooms aren't huge, but how many suitcases do you bring anyway? The location can't be beat, and I love the fact the hotel name is nowhere to be found from the street.
Friends_and_family Friends
10/10
Exceptional
10 Aug 2025
Daniel

Would highly recommend

The location one of the best parts of this hotel. You are steps away from luxury shops and restaurants. You have access to Zero Bond and a speak easy bar (located in the basement). The staff was very friendly and accommodating. The room was clean, beds were comfortable, and the space was pretty good.
Partner
4/10
Poor
16 May 2025
Verified traveler
Hotel room has no real window to the outside
The music from the bar downstairs was blasting late into the night preventing us to sleep
Very expensive hotel for such a low quality
At least either reduce your prices or offer a better service for such a cost
Business
10/10
Exceptional
15 May 2025
Shinichi
I definitely come back here.
Leisure Partner
10/10
Exceptional
26 Apr 2025
Eric
All good.
8/10
Excellent
21 Apr 2025
Jane
Rooms small and lack
10/10
Exceptional
31 Mar 2025
Alexandre
Room service is amazing and the rooms are extremely comfortable.
10/10
Exceptional
05 Mar 2025
Claudia
Great hotel. Very clean and safe. Staff is amazing, very attentive, super helpful and accommodating. Shout out to Travis (Concierge) for all his help in celebrating my birthday. You did an amazing job!
Definitely would stay here for every trip to NYC!
Leisure Family
10/10
Exceptional
26 Feb 2025
Amy

The Mercer is worth it

Absolutely beautiful hotel in the best location in Soho! Excellent customer service, our room was well sized with beautiful views and all the amenities were there. Restaurant was amazing!
Friends_and_family Family
10/10
Exceptional
09 Feb 2025
Brittany
Great stay
Amazing location
Leisure
10/10
Exceptional
28 Dec 2024
Brooke
Incredible stay at The Mercer. We loved the super large rooms and customer service was top notch. Would not hesitate to recommend or stay again.
8/10
Excellent
26 Dec 2024
Kenneth
The hallway is much too dark. Rooms are kind of stark.Could use some bright artwork.
Leisure
10/10
Exceptional
24 Dec 2024
Elizabeth
The hotel is beautiful, and the staff provides excellent service. It is situated on a lovely street.
Leisure
10/10
Exceptional
06 Dec 2024
Angela
Absolutely loved the Mercer and they’re incredible Staff
Self
10/10
Exceptional
25 Nov 2024
Brian
Great
Business Self
8/10
Excellent
20 Nov 2024
James
Location. Staff
Business Self
10/10
Exceptional
17 Nov 2024
Linda
Lovely property, especially love the lounge and outside benches. Wonderful thoughtful staff.
Business Partner
10/10
Exceptional
14 Nov 2024
Harvey
Very intimate. Staff knew your name after 1 day
Leisure Partner
8/10
Excellent
29 Oct 2024
Nancy

Not up to par!

The service at the café and room service was terrible. In both cases, they brought us our coffee and we had to wait for cream. Room Service they forgot the maple syrup. A Second set of utensils and we had to wait for cream until the coffee was warm.
The room was showing signs of wear and the tile in the shower could’ve used a cleaner. The chairs in the café were so worn out they were uncomfortable to sit in.
Partner
10/10
Exceptional
25 Oct 2024
Julie
Fantastic service and amazing location
Business_and_leisure
10/10
Exceptional
23 Oct 2024
charles
A very pleasant experience with a helpful staff.
10/10
Exceptional
08 Oct 2024
Marijean
Great stay. Excellent staff and service.
10/10
Exceptional
08 Oct 2024
Mitchell
The Mercer Hotel is an excellent place to stay, SoHo. Can’t wait to come back.
Leisure Friends
10/10
Exceptional
29 Sep 2024
Lynn

Best service and best hotel!!!

Thank you for everything! It’s always a pleasure to stay at THE MERCER!
Best hotel and the best service in NYC! 💓
Partner
10/10
Exceptional
27 Sep 2024
Melanie
I only stayed one night, but the room was lovely, and the staff was so friendly! I loved the chocolate chip cookies that were waiting for me when I checked in!!!
Leisure Self
10/10
Exceptional
27 Sep 2024
James
Fantastic stay at a sleek boutique hotel in the heart of SoHo with exceptional service! We’ll be back!
Leisure Partner
10/10
Exceptional
21 Sep 2024
Gordon
It was an oasis from the constant cacophony of noise bustle and bombardment of unrelenting humanity.
Leisure Partner
10/10
Exceptional
03 Sep 2024
Richard
One of the best hotels in the city. Always consistently good, with excellent service. Soho is a great part of the city and the Mercer is a perfect location.
Leisure Family
4/10
Poor
01 Sep 2024
David
Staff: Amazing. Genuinely friendly. Josh and Hassan are awesome.

Hotel: blah. Dark, cold, gloomy, moderately unkempt. My room smelled horribly of smoke. The air didn’t work. It was also dark (poor lighting) and depressing. Fixtures might have been installed in the 1600s, but I know the hotel is not that old.

Value: Way overrated. Paying for location not quality. I would recommend many of the other high-end hotels in the area that are both nicer and cheaper (Soho Grand, 11 Howard, etc.)
Business
10/10
Exceptional
30 Jul 2024
Louis
N/A
10/10
Exceptional
27 Jul 2024
Lora
Excellent hotel!!
Leisure Family
10/10
Exceptional
14 Jul 2024
Anthony
The best service and rooms and Italian restaurant
Leisure Partner
10/10
Exceptional
14 Jul 2024
Amy
Fantastic hotel in the heart of SoHo. Excellent all around service
Business_and_leisure Family
10/10
Exceptional
11 Jul 2024
Élon
Great customer service.
10/10
Exceptional
28 Jun 2024
Gregory
Everyone was very pleasant and friendly, great location for summer vibe in nyc.
Leisure Partner
10/10
Exceptional
26 Jun 2024
Ilan
Can’t beat Mercer Steet
Business
10/10
Exceptional
12 Jun 2024
JUNKO

Legacy!!!

Cozy and great stay.
Business
10/10
Exceptional
27 May 2024
Lucas
Will be back, love the place
Business_and_leisure Family
10/10
Exceptional
22 May 2024
Anne Lise
Fantastic hotel, brilliant location and yet really quiet inside. Staff all friendly. Will stay again.
Leisure Partner
10/10
Exceptional
17 May 2024
Cynthia
Outstanding staff and fantastic room amenities! The extra touches added a lot of little pleasures to my stay. Plus, the food from the restaurant was incredibly delicious. A definite 5-star experience
10/10
Exceptional
13 May 2024
Charles
Amazing hotel, privacy and calm in the heart of Soho. Double windows to insulate sound. Massive bathtubs. Love it always, and great new reno.
10/10
Exceptional
26 Apr 2024
Lee
Great neighborhood.
10/10
Exceptional
22 Apr 2024
Donald
we had a wonderful time at the Mercer. We highly recommend this hotel. It’s private caters to all your needs is a perfect spot in the city.
Partner
10/10
Exceptional
20 Apr 2024
Stefan
Fantastic Place in the centre of SOHO
6/10
Pleasant
17 Apr 2024
andrew
A little run down since we last stayed
Leisure Partner
10/10
Exceptional
11 Apr 2024
Brian
Great location and hotel
10/10
Exceptional
30 Mar 2024
Linda
Love the Mercer! Our third stay at this lovely hotel. Very clean, elegant and responsive to our needs.
Leisure Partner
10/10
Exceptional
19 Mar 2024
Jacqueline
5 ⭐️ all the way around! Accommodations, cuisine, cocktails and amenities- PERFECTION!
Business Self
10/10
Exceptional
09 Mar 2024
Katherine
Great location. Nice lobby to hang in. Excellent bar. Comfortable rooms and super water pressure.
Leisure Partner
10/10
Exceptional
25 Feb 2024
David
Very good staff - happy and helpful
10/10
Exceptional
04 Feb 2024
Katrina

It’s in the details

I’d been wanting to stay here for years and I’m thrilled that I finally did. Everything from guest services to my room condition and bed, were top-notch!
Friends_and_family Family
10/10
Exceptional
03 Feb 2024
Richard
Friendly, inviting.. clean.. good vibe, step ourside and shop.
Leisure Family
10/10
Exceptional
28 Jan 2024
Dan
love this place. nothing but perfect
Leisure Family
10/10
Exceptional
19 Nov 2023
Kateryna
Amazing spacious and cozy
10/10
Exceptional
06 Nov 2023
Jeffrey
Front desk staff were wonderful, professional, gracious and fun to talk with. Room was great - everything you need. Excellent shower pressure and body spray, giant bathtub that filled quickly, Christian Liaigre’s interiors have withstood the test of time - your own modern artists loft in the middle of Soho in the beautiful Astor building. Can’t say enough about all the staff from the door people to the room attendants to the front desk staff. A wonderful memorable time!!
Leisure Partner
6/10
Pleasant
05 Nov 2023
deborah
This hotel is strange. It’s beyond minimalist. Modern, stark, not comfortable with ugly carpet. Feels like an office instead of hotel room. While that’s not my vibe, there are other issues. The heat doesn’t work and it’s November. The lights buzz. Didn’t know the switches have a dimmer that have to be turned up. The engineer brought a space heater! There is one in the hall too by the elevator.
Weird for a modern hotel.
The staff tries to please. the rooms have robes, slippers as expected for the px and goodies to greet you. That’s v nice but doesn’t make up for the room being uncomfortable and stark. The room door looks like it’s from an industrial warehouse.
Leisure Family
10/10
Exceptional
31 Oct 2023
Shilpa
Property and rooms/bathrooms are clean, quiet and perfect location.
Business_and_leisure Self
10/10
Exceptional
29 Oct 2023
Martin
Great location. Very small fitness center.

Location & surroundings

The Mercer
NEW YORK,10012, New York, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

The Mercer

59 hotel photos