Public New York

United States , New York Area - NY
NEW YORK, 215 Chrystie St
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100 reviews shown

10/10

Exceptional

15 May 2026

Michelle

The customer service is always consistently amazing. The rooms are clean and comfortable..

Family

10/10

Exceptional

12 May 2026

Kynan

Very fun and happening hotel.

2/10

Poor

12 May 2026

Constantin

Hotel is great, service is really bad.

10/10

Exceptional

11 May 2026

Andria

I liked it all, it's gorgeous with every detail taken care of. The outdoor garden was such a beautiful retreat from the city. The rooftop was such a pleasure.

Self

8/10

Excellent

11 May 2026

Susan

The best thing about this hotel is its location. It is in a great neighborhood with some excellent outdoor space in the front oasis area and on the roof. The rooms are small but efficient. It is hard to figure out how to work the lights in the room, and there are no easy instructions. It is not a quiet hotel, but that is a tradeoff for being in a neighborhood. The staff are helpful but there seems to be a philosophy to offer minimal support to customers.

Partner

8/10

Excellent

10 May 2026

Pragya

Room shower was not a good design. Water poured out within 30 secs of turning the shower on. No lotion, slippers, or water available, had to call for slippers ( much needed since the floors had a lot of dust and turned the bottom of the slippers gray/ black in less than a few hours of wearing it). There were wet spots on the sheets that smelled very heavily of laundry detergent upon arrival. Rooftop and other lounges around the hotel were very nice.

Partner

10/10

Exceptional

10 May 2026

Ben

Superb stay, great location, room size for value.

Partner

10/10

Exceptional

10 May 2026

stephany

The ice machine was broke. On our floor but everything else was amazing

10/10

Exceptional

10 May 2026

Donaldo

Everything was amazing but there is a disconnect between the front desk and management. I ordered a few things for the room before it was ready. Champagne

10/10

Exceptional

09 May 2026

Narce

Staff could be friendlier. The common areas seem to be overcrowded by people who are not staying at the hotel, which is fine but something to be mindful of. Overall, this hotel was a 10/10. The staff at the rooftop bar could be friendlier.

6/10

Pleasant

08 May 2026

Deirdre

Staff are nice but I didn’t get my hotels.com F&B credit and the water dispenser on my floor was broken meaning I had to go up and down each time I needed to get water.

4/10

Poor

07 May 2026

Kayla

The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay.

10/10

Exceptional

06 May 2026

Heather

Loved my stay! The coffee shop, rooftop bar, club, all the amenities were wonderful. Hotel was beautiful, I went with the higher floor and did not regret it. Would book again and again.

Friends

10/10

Exceptional

06 May 2026

Julian

fantastic views, lovely lobby and bar ambiance

6/10

Pleasant

06 May 2026

Dion

This is a really lovely hotel in a great location. My only gripe is the resort fees they charge, an 'all access' fee for access to gym etc. Whether you use those amenities or not. Seems dishonest to me.

8/10

Excellent

06 May 2026

Olivia

Clean, comfortable, with great energy.

Self

10/10

Exceptional

06 May 2026

Sung wook

Excellent

10/10

Exceptional

05 May 2026

Reyna

Great

Partner

6/10

Pleasant

05 May 2026

Danielle

We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day.

Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock.

On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up.

The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed.

When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need….

Partner

8/10

Excellent

04 May 2026

QIANA

Staff is great. Cleanliness great. Bars great. Ambiance great. Views amazing. The only negative were the room's fearures wasn't working. My initial room had sheer drapes that didn't open. 2nd room has lights that didn't work. 3rd room was good until a few hours in. The sheer drapes didn't close. But I understand things malfunction. The hotel was very accommodating. I will visit again.

Self

8/10

Excellent

03 May 2026

Robyn

Tiny rooms like a cruise ship. Beds on platform against window require either inside sleeper to get out of bed and step down from platform or crawl over partner.

Partner

10/10

Exceptional

02 May 2026

Kerry

Loved the staff. Rooms were great. Everything was amazing. They have a club and rooftop. Amazing stay. Will be coming back soon.

Family

10/10

Exceptional

02 May 2026

sharese

This was my first time and experience at public hotel, and I had a comfortable amazing wonderful stay. I definitely am planning on going back to spend a weekend so that this time I could try out some of the events and catch the brunch and bars on the property. overall great day will do it again.

10/10

Exceptional

01 May 2026

Jeffrey

Loved it. Super cool hotel. Best location. Rooms are very small.

Partner

10/10

Exceptional

30 Apr 2026

Asha

Took my 17yr old daughter for out last adolescent spring break trip. She loved the hotel. It’s NYC so we didn’t expect a huge room. Yet ours was perfect and intimate. The staff was super friendly and welcoming. Very accommodating and professional. I would just say the communication on the location of all amenities wasn’t very clear. It was like a scavenger hunt. One restaurant turned into two hosting dinner and brunch.

Family_with_children

6/10

Pleasant

30 Apr 2026

Lynn

Definitely a different type of property.
> Room: Beds on a platform one step above the floor. Digital controls. Decent shower. In room fridge would not get cold. TV signal was spotty. Sink did not drain well. Told they had filtered water and ice but the machines did not work. Besides the concern about tripping off the step, the room was fine.
> Cafe: I had used their online ordering which took my order and claimed it charged my room. Upon going down to pick it up, I was told their online ordering 'doesn't work'. When I attempted to re-order breakfast they told me they were now serving lunch. When I attempted to order something from the menu, they told me they didn't have it.
Each of the three mornings I tried to order they were out (drip coffee, yogurt, sandwich).
> Lobby 'private guest lounge': advertised as coffee/tea/water/fruit in the morning, 6 - 10am. Each of the three mornings I went down the 'hot water' was luke warm. Only one day was there fruit.
> $45 amenities charge: Supposedly for the gym and wellness classes. The first morning I was there the class was cancelled.

Self

10/10

Exceptional

30 Apr 2026

Jordan

Nice clean room with a great view.

10/10

Exceptional

30 Apr 2026

Julia

The open spaces in this location are urban forest feeling so you feel in touch with nature while in bustling NYC.

10/10

Exceptional

29 Apr 2026

Luca

hip, clean, nice

Family

8/10

Excellent

29 Apr 2026

Gregory

Clean room, hip vibe, decent location. The staff was sadly very variable. Although several people at the front desk were lovely and helpful, one bearded Scandinavian type there was surly and aggressive and shouldn’t be in the service industry. The bartender in the lobby was also completely overwhelmed. Sweet but understaffed and forgetful and stressed.

Self

4/10

Poor

28 Apr 2026

Moshe

dont be fooled by the pics. Common area looks nice but rooms suck.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Isaac

The only hotel I stay in nyc!! Perfect location

10/10

Exceptional

27 Apr 2026

Kristen

I had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help with anything I needed. The room was clean, comfortable, and well-maintained, which made my stay very relaxing. The location was convenient and close to everything I needed. I truly appreciated the great service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone looking for a pleasant and comfortable experience.

Self

10/10

Exceptional

26 Apr 2026

Tyler

I love this hotel

10/10

Exceptional

26 Apr 2026

Adam

Friendly staff, rooms were very clean, location is perfect for visiting NYC. Close to subways, fun atmosphere as well.

Self

10/10

Exceptional

26 Apr 2026

Serene

Enjoyed my stay.

Friends

6/10

Pleasant

26 Apr 2026

Emily

The room was clean. Although, feel it was very much they wanted the style more than actual functionality. The lights weren’t very useful whilst trying to get ready, also the sink was out of the bathroom with nowhere for towels or toiletries. Also, we were based on the 5th floor and had to sleep with ear plugs in every night because of the booming music sounds from the hotels various bars, you would think they’d have some thought to paying guests trying to get some sleep. We will not be back. Very disappointed for the price point of this hotel.

Partner

10/10

Exceptional

23 Apr 2026

Eric

Great experience

Family

10/10

Exceptional

23 Apr 2026

Lanizia

Loved it

Partner

10/10

Exceptional

22 Apr 2026

Carlos

Great stay and beautiful hotel

10/10

Exceptional

22 Apr 2026

Daniela

Incredible shared spaces and beautiful rooms

Partner

10/10

Exceptional

21 Apr 2026

Frederick

Didn’t experience it

Family

10/10

Exceptional

21 Apr 2026

Michael

Cool hotel. Great design. Better than other Lower Eastside hotels (Standard, Sixty LES) by a long shot for similar rates. Awesome public areas with people hanging out, chatting, laptopping, including a great outdoor garden space.

Partner

2/10

Poor

20 Apr 2026

Terry

Hidden fees

6/10

Pleasant

20 Apr 2026

Melanie Polanco

Not a hotel you can check in early to, 3pm MEANS 3pm… which is fine because check out is at 12pm anyways. The room seemed clean but didn’t smell fresh, which I didn’t like. I had to open the window to get some crisp air. Bed was super comfortable. Liked the room control for the blinds and lights. That was convenient. The view was really cool from the 14th floor but even better from the rooftop bar. Friendly staff. Elevator is confusing. To come back downstairs just press L and take the escalator.. you will save yourself the embarrassment.

Friends

10/10

Exceptional

20 Apr 2026

Panayotis

Attention to detail
Clean room

10/10

Exceptional

20 Apr 2026

Ati

Lovely stay!

Friends

10/10

Exceptional

20 Apr 2026

Zainub

Great stay! Helpful staff. Breakfast and juice bar was an awesome plus. View from hotel room was beautiful. 10/10 service and care.

Self

10/10

Exceptional

19 Apr 2026

Katharine

Great location. Hotel had very cool vibes, lots of great spots to take photos. Room was perfect for us, really nice layout and had nice upgrades that made it feel more luxurious. At night we went to the rooftop and grabbed a table for a few drinks. They also offer free workout classes in the morning and offered water pitchers that could be refilled. Overall great amenities and would absolutely stay here again.

Friends

10/10

Exceptional

19 Apr 2026

Stephen

Stayed a few times at this hotel, great vibes, rooms fantastic, and location awesome ❤️

Family

10/10

Exceptional

19 Apr 2026

Hector

Great location , amazing staff !

Partner

8/10

Excellent

18 Apr 2026

Dawn

TV not plugged in, remote needed new batteries

Partner

10/10

Exceptional

18 Apr 2026

Alyssa

Staff treated us very well! The property is beautiful as is room was very nice.

10/10

Exceptional

17 Apr 2026

peter

Small but very functional rooms. Bed frame is unique and high design.

Roof top bar has expansive views of NYC.

Self

10/10

Exceptional

17 Apr 2026

Benjamin

It’s ok

10/10

Exceptional

17 Apr 2026

Mark

perfect for the price ..

10/10

Exceptional

16 Apr 2026

Saagar

Amazing hotel!

Self

10/10

Exceptional

15 Apr 2026

Denise

Loved our stay

Partner

10/10

Exceptional

14 Apr 2026

Amauri

The location is what you’re there for. Overall very clean. Rooms are small but fine for 2

10/10

Exceptional

12 Apr 2026

Timothy

My favorite hotel in the LES. The staff is amazing!! Looking forward to coming back real soon!

Friends_and_family Friends

4/10

Poor

12 Apr 2026

Anastasia

The rooms are small and minimalistic, not a fan of a sink vanity right by the entrance door. The noise from the club downstairs ( base) is pretty bad and lasts till 3:00 am. There are a lot of younger crowds staying in the hotel, so it can get loud in the rooms and hallways in the night hours. No matter of how many times I tried to reduce room temperature it stayed on the same setting.

Self

10/10

Exceptional

12 Apr 2026

Vazrik

Staff

Family_with_children

10/10

Exceptional

11 Apr 2026

Angelle

Perfect location! Loved being able to get coffee every morning! Very clean!

Family

10/10

Exceptional

10 Apr 2026

Martha

Amazing stay

Friends

10/10

Exceptional

08 Apr 2026

Ritxi

Pretty great stay!

Partner

8/10

Excellent

08 Apr 2026

Eunece

Room was clean. I love the fact that house keeping cleaned my room and made my bed after the first night. Roof top food and drinks were good but pricey. The walls are thin. Could hear loud music and laughter until after 2:30a. Overall it was a nice stay.

Partner

4/10

Poor

07 Apr 2026

Rashonda

Water pressure was poor, room smelled like cigarettes (and I don’t smoke) and got worse anytime the air or heat was turned on, and bed was hard & uncomfortable. While it visually appealing, it was an uncomfortable stay. Also, my check-in was at 3p but room wasn’t ready until 5:00p.

Self

10/10

Exceptional

07 Apr 2026

Kyree

Clean room, friendly staff, can’t complain !

Partner

10/10

Exceptional

06 Apr 2026

Mitchell

Loved this hotel, will definitely stay again when I go to NYC

Self

10/10

Exceptional

06 Apr 2026

Christopher

Our stay was great. Cool location right on top of F train stop. Atmospherein the hotel is relly cool. A few small things, NYC is a loud place. They have a bluetooth speaker we used to play white noise to help us sleep. This hotel doesnt have coffee in the room or complimentary in the lobby. Have to pay at their cafe for coffee. Hotel should consider getting rid of iPad check in. Does anyone like that? There were to great agents there to help, Graham and EK. Give them a raise and hire more front deak agents. Ditch the iPads. Overall, i would recommend and return to this hotel.

Partner

10/10

Exceptional

05 Apr 2026

Raquel

Lively but not noisy or overcrowded. Room was tiny but cozy. Best was the alcove with the bed by the floor to ceiling window with remotely operated shades with a view.
My one improvement would be the closet. People on the short side can’t reach the rods to hang my clothes.

Self

2/10

Poor

05 Apr 2026

Peter

I wanted to like our stay at Public, but it was a disaster. I initially booked three nights here for my girlfriend and I. There was no hot water for our entire stay - imagine having to take a cold shower in winter? - and there were constant alarms and announcements going off in the room which made it difficult to take meetings for work in the room. And if you order food and want to store leftovers in the refrigerator you can forget it. The refrigerator could hold a few small water bottles at most. And then during what I thought would be our final day there, multiple pipes burst in the hotel causing flooding and the elevators were disabled. Without use of the elevators, my girlfriend could not make it to the airport as she had a lot of luggage. So she had to reschedule her flight and I had to book another night. I was surprised to see a $45 dollar “All access fee” added on to the bill. And we had to hear workers yelling and cursing as they tried to clean up the mess. We were offered a room upgrade because of the trouble, and the new room was nice, but there were still loud announcements in the room, and we were even questioned by a goon from security as to why we were moving our luggage from the old room to the new room. I had to explain to them we got an upgrade, which I should not have had to do.
Because of our troubles above, someone called Leilani who works at the hotel reached out to me and offered a discount on our next stay

Business_and_leisure Partner

10/10

Exceptional

04 Apr 2026

Jacqueline

Stay here. It’s beautify and VERY clean.

Self

10/10

Exceptional

04 Apr 2026

Denise

The breakfast was fresh and the staff was very friendly and attentive.

Partner

10/10

Exceptional

03 Apr 2026

William

Great has everything you need especially if you like to have a drink and socialise. Staff super friendly an the cleanliness and general feel of the hotel is boss

Partner

10/10

Exceptional

03 Apr 2026

Delmar A

Great hotel

Self

6/10

Pleasant

01 Apr 2026

Savannah

The hotel is beautiful, however not very functional unless you are a solo traveler. The bathroom is a small glass box that you can hear/see everything through, which is not ideal when someone else is in the room. The shower floods across the whole bathroom floor because there is no door separating the shower and toilet, so you will be standing in a puddle when using the restroom unless you dry it up.
Also extremely disappointed in the actual check in process. We arrived earlier in the day and inquired about early check in, to which the staff at the desk said the room was not ready yet but that they would place us on a “priority list” and give us a call when it was ready. So we stored our luggage and went to kill some time. We arrived back at 3pm, the original check in time, and were told that our room just needed to be ‘inspected’. So we sat in the lobby and waited for almost two hours for our room to be ready, until we couldn’t anymore as we had a reservation. I asked the front desk if there was an ETA on the room and they said they could not provide one, but they would call and email me once the room was available. So we stored our luggage again and left. We did not receive a call or email at all letting us know our room was ready. We were finally able to check in around 9pm when we got back to the hotel. Not being able to provide early chen in is understandable, but to promise a 3pm check in and not be able to provide a r

10/10

Exceptional

01 Apr 2026

Dean

Great breakfast

Partner

10/10

Exceptional

31 Mar 2026

Tuckner

Amazing and beautiful stay.

10/10

Exceptional

30 Mar 2026

TAIWO

Amazing

10/10

Exceptional

30 Mar 2026

Jessica

We loved our stay at Public, the hotel is beautiful and the staff went out of their way to help us. It’s in a great location, we were able to walk most of the trip. I do wish they had better parking options at the hotel.

8/10

Excellent

29 Mar 2026

Valeria

Great location, great style, super cool, but the bathroom is somewhat uncomfortable. Very little space to put your stuff.

Family

10/10

Exceptional

28 Mar 2026

Angelo

Great for a quick weekend, wish we could have partied on the rooftop

Partner

10/10

Exceptional

28 Mar 2026

Clark

Great place and great vibe.

Self

10/10

Exceptional

27 Mar 2026

Krystal

Everything 10/10

10/10

Exceptional

24 Mar 2026

Ousmane

Clean hotel, fantastic views

10/10

Exceptional

24 Mar 2026

Gerardo

Staff was absolutely amazing and hotel is clean and gorgeous. We enjoyed our one night.

Partner

2/10

Poor

23 Mar 2026

Austin

Over

8/10

Excellent

23 Mar 2026

David

The hotel was near SOHO convenient to some night spots we wanted to go to. The park across the street was good for walking the dog. The hotel seems to be a spot for 20 somethings to go to for work and socializing.

Partner

10/10

Exceptional

23 Mar 2026

Susanette

Great hotel! The room was very clean. The dining rooms and bars were fun, great food and drinks, great service. Awesome location. Great experience.

Family

2/10

Poor

23 Mar 2026

Michelle

overpriced, cold, sterile

do not recommend for families

Family

10/10

Exceptional

22 Mar 2026

Lauren

It’s a beautiful hotel super close to soho, local bars and restaurants. Rooms are quite small with not much storage for personal things. We everyone was super nice besides one bartender on the rooftop bar.

Partner

6/10

Pleasant

22 Mar 2026

Marcye

Overall a clean hotel with well maintained facilities. Easy kick check—in system. Rooms are sparse but well designed.
Downsides are 1) no sound proofing in rooms. We could literally hear full conversations of guests in the next room speaking at normal volume. 2) common area for guests with water and coffee not maintained. Water was empty both times I stopped by. 3) there is no where in the entire food ecosystem at the Public to get a cocktail until 5pm. 4) bathrooms in the rooms offer no privacy. Kind of a tinted or frosted glass that you can see through. Weird.
Despite upsides, would not stay here again.

10/10

Exceptional

19 Mar 2026

Ivan

Great hotel and attention to details

Partner

10/10

Exceptional

18 Mar 2026

Gustavo

Great atmosphere. Great facilities. Very Clean. Would stay again definitely.

Partner

10/10

Exceptional

18 Mar 2026

LaToya

Everyone was so professional and helpful. The property was in mint condition I can’t wait to visit again I will be staying here no question!

Partner

10/10

Exceptional

17 Mar 2026

McKenzie

Exactly as pictured even more gorgeous in person! Our room was extremely clean and cleaned daily. The area is pretty convenient and easy to get around the city. Highly recommend!

Friends

10/10

Exceptional

17 Mar 2026

Allison

I had to book a last minute 1-night stay due to flights being canceled and the front desk were very nice and helpful. The room was clean and cozy for one person. The shower has GREAT hot water temp and pressure which I always appreciate at hotel stays.

The lobby cafe/restaurant was good for morning bite, but a bit overpriced. Overall great short stay and no complaints.

Self

10/10

Exceptional

17 Mar 2026

Veronica

Great location. Clean environment! Would come back again!

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Panayotis

Clean room
Staff