Public New York

United States , New York Area - NY
NEW YORK, 215 Chrystie St
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100 reviews shown

10/10

Exceptional

08 Jun 2026

Sebastian

Amazing place to hangout, we used the spaces/amenities a ton. Rooftop is awesome, staff was so nice and overall common spaces are awesome.

One thing that was annoying was that you couldn’t work past 6pm on your laptop in the common spaces. I understand why, just something to note if you are on a work trip.

I had a loft king room and it was facing a busy street, view was nice but it got pretty loud at night (8th floor). Especially on the weekends.

Get a room not facing the street if you can!

Business

8/10

Excellent

07 Jun 2026

Paul

Terrific location. Very nice property. Clean and great rooftop bar.

Did not appreciate the resort fee but that’s NYC.

Have stayed here many times. Lots to do nearby and easy subway access to everywhere.

Self

4/10

Poor

06 Jun 2026

Jonathan

On arrival, I found they added a surprise $40 per day \"Access Fee\" for the hotel. You'd think you'd have access when you've paid for a room, but not here. A shady way to dramatically change the cost of your stay once it's too late. They also put me on the 3rd floor initially, and the room was shaking from the music in the club below. Not a great experience.

Self

10/10

Exceptional

06 Jun 2026

Liana

Stayed here this past week and had an amazing experience. Lysandra greeted us upon arrival and set the tone for our stay perfect stay. Extremely attentive and personable. I definitely recommend and will be back!

Partner

10/10

Exceptional

04 Jun 2026

Miguel E

Clean room fun location.

Self

10/10

Exceptional

03 Jun 2026

Duong

One of the best hotel I've ever stayed at, and they are worth every penny you spent. The common amenities are beautifully designed, it felt like a pristine museum/fancy lounge. The single room has a Japandi aesthetic which is really well-designed to feel spacious within the small space. Lighting are perfect, bright, warm, and cozy. Staffs are really well-dressed and caring. They accommodated my stay attentively. Highly recommended and definitely come back for another time.

Self

10/10

Exceptional

03 Jun 2026

Junaid

Superb in all aspects, great room, great staff.
On site food was amazing

Partner

10/10

Exceptional

03 Jun 2026

Giavonna

Had such an amazing stay. All of the staff were extremely friendly and super helpful. They even managed to help us get placed in our room in the morning time, even though check-in was in the afternoon. Me and my friends will be back every time we go to New York.

Friends

8/10

Excellent

03 Jun 2026

Ruth

Great price hotel and so close to all that SoHo has to offer. We found the rooms a little bit under sound proofed so if noise bothers you then please be aware.

Partner

10/10

Exceptional

02 Jun 2026

Sylvia

Staff helpful and rooms have nice light, and are well arranged. Great location, fun bars & cafes.

Family

10/10

Exceptional

02 Jun 2026

Ryan

Chic

Self

10/10

Exceptional

02 Jun 2026

JENNIFER

Clean, sophisticated, minimalist aesthetic that created a relaxing and rejuvenating atmosphere! My husband and I went for a staycation, and it was wonderful!!!

Partner

10/10

Exceptional

01 Jun 2026

Sandy

We loved this hotel! I didn’t realize we were walking into such a beautiful oasis in the middle of the city. We loved all the amenities they offered and even took a free breath work class. The hotel staff were extremely helpful and the rooms were beautiful. The next time I visit NYC, I will definitely be staying here again.

Partner

10/10

Exceptional

01 Jun 2026

Jen

Very pleasant stay, the hotel is beautiful and well maintained. We got a free upgrade, will definitely be back again

Family

10/10

Exceptional

31 May 2026

ZHI XIONG

nice staff very friendly

Family

10/10

Exceptional

31 May 2026

Muska

Very beautiful property. Clean, the staff were very helpful and professional. Great restaurant and loved the smoothie bar. Over all amazing stay. Will be back and definitely going to recommend friends and family. Appreciate the love and personalized service!

Partner

10/10

Exceptional

31 May 2026

Lisa

The room was clean and surprisingly quiet for a busy city. And the bed was very comfortable . Overall was very pleased with this hotel.

Family

10/10

Exceptional

31 May 2026

Alan

Great location, restaurant, bar and lounges very comfortable and convient.

Partner

10/10

Exceptional

31 May 2026

Nicola

Fantastic everything. I will be back!

Family

10/10

Exceptional

29 May 2026

Kory

Partner

8/10

Excellent

29 May 2026

Desiree

The property is beautiful and the staff were extremely accommodating and friendly. The walls are thin, however, so be aware you will likely hear your neighbor!

Self

10/10

Exceptional

29 May 2026

freya

I have stayed at the Public multiple times of the past several years, and now with a college student in NYC visit even more often. The highlights of the hotel are: the design of the rooms is brilliant- warm and modern, making them seem larger than they are, the common work area- inviting and spacious with comfy sofas, the cafe downstairs (shoutout to Noel!) as well as the garden space out front. Over the last few years the hotel has experimented with automated checkin (zero staff at checkin) which didn’t work well and have now landed on a hybrid of auto checkin and staffed kiosk which works really well. Will book again!

Self

10/10

Exceptional

29 May 2026

Kamala

Great location. The rooms are so chic and the café downstairs is awesome.

Friends

4/10

Poor

28 May 2026

Richard

TL; DR
Tiny room, poor service.

Partner

4/10

Poor

27 May 2026

Alexandra

Sadly this stay was disappointing. My husband and I booked The Public because we were in town for NY Design week on a work trip, and although we expected the room to be small we didn't expect everything else to be sub-par. It started off badly with the mattress in our room being awful. We are not picky when it comes to mattresses, but this was extremely lumpy, uneven and you could feel the springs. So we asked if there was anything they could do and after talking to multiple unhelpful people we finally spoke to the manager. She was very nice and did her best to come up with a solution, however, the best they could do was move us to a room with two twin beds. The amenities were very slim - no stocked mini fridge, housekeeping never replaced our drink glasses or our tissues or gave us a new bathmat (this was necessary because the shower water runs straight into the toilet area so you need a bathmat to catch it). I've stayed at a few other Ian Schrager hotels before and expected much better, but found The Public to be all aesthetic and no function/comfort. Will not be returning.

Partner

8/10

Excellent

27 May 2026

Stephen

The hotel is very nice and modern. Check-in was a little delayed, but the hotel did good by us by extending a late check-out on our departure day to make up for the delay. We were also originally put in a connecting room which was a little loud, but the hotel MOD Andy took really good care of us and moved us to another room which was perfect! Andy was fantastic. We also really liked the various café's, restaurants and bars, particularly the rooftop bar. Liv was a wonderful host at the various locations and took very good care of us as well! The gym is quite well equiped and well maintained. Housekeeping missed cleaning our room a couple of days over the 5 day stay, which was the only real negative comment. I really rate this hotel high up for a NYC option. If check-in would have been perfect, original room assignment noise level not had hapoened and housekeeping not missed, the hotel would have definitely received 5 star on all counts. I highly recommend this hotel if you are visiting NYC and enjoy SOHO area.

Partner

10/10

Exceptional

26 May 2026

Hassaan

Rooms need to be spacious and more exclusive and elite roof top will go better with hotel

10/10

Exceptional

26 May 2026

Diana

It’s a beautiful location wish the music in the club was better but overall great time.

Partner

8/10

Excellent

25 May 2026

Rosemary

The staff was very helpful and professional. Very welcoming.

Family

10/10

Exceptional

25 May 2026

Victoria Valery

Incredible stay. Staff is so kind and stored our luggage after we had already checked out so that we could explore the city comfortably. Rooms are so clean and elegant. Restaurants are amazing. Already planning our next trip!

Family

10/10

Exceptional

25 May 2026

Catherine

We loved all the options for places to hang out

Friends

10/10

Exceptional

24 May 2026

Karan

Everything was great…. The baby had such a great time

Family_with_children

10/10

Exceptional

24 May 2026

Phillip

Great hotel and staff. Very cool decor and the rooftop bar has a great view. Service at the bar was not so great. The only issue I had was the filtered water machines on every floor. The one on our floor did not work so we had to go to another floor. Also they were not designed to fill bottles. Even the bottles in the room, so it was always a mess trying to fill them.

Partner

10/10

Exceptional

22 May 2026

Chad

Rooms clean and common areas.

Free coffee should run longer in morning.

Not a huge fan of the self check in. Seemed impersonal, do want to feel like someone was there and attentive.

Family

10/10

Exceptional

21 May 2026

Sandy

Partner

10/10

Exceptional

20 May 2026

Amber

The Public is situated in a great location near China Town. Little Italy, and SoHo. It’s a pretty fast cab ride to Midtown and downtown. I didn’t get a chance to try the restaurant because it was closed. The café was pretty good with breakfast food, fresh juice, and coffee. Housekeeping was very accommodating and the room was clean and orderly. There are things in the room that are comfortable for example thats a bit awkward, for example, there was no place to hang a towel in the bathroom area, no Kleenex, and no hairdryer, so I had to request these items. There are no hooks so you have to place it somewhere close to the shower, which is very tiny. The design is very much like the Edition hotel near Times Square, which I’ve stayed at several times and I enjoy because there is an amazing restaurant and bars. It’s very minimalist design. The table could use one more chair and better quality seating/chairs. I did not get a chance to sample the rooftop bar, but I will have to do that on my next journey or the club for that matter. The front desk staff was very helpful in anything that I needed. Andy, the front desk manager was also very accommodating. I typically stay in upscale properties in Midtown and this hotel really held its own against bigger brands that are more luxurious. It has a younger vibe, which was fine. Overall, a very comfortable stay.

Self

10/10

Exceptional

20 May 2026

Sara

Absolutely loved my stay here! The courtyard was so beautiful and was a much welcome peaceful place to take a break from the city. The room was very clean, smelled nice, and the housekeeping staff was exceptional. Would definitely stay again

Partner

4/10

Poor

19 May 2026

Katarina

There were homeless people sleeping in the lobby

10/10

Exceptional

19 May 2026

Ferdinand

Amazing staff. Amazing amenities. Great location.

Partner

8/10

Excellent

19 May 2026

Elvio

Small rooms but very nice

10/10

Exceptional

19 May 2026

Rose

Beautiful place I will be back 😍😍

Self

10/10

Exceptional

18 May 2026

Carlesha

bar

Partner

10/10

Exceptional

17 May 2026

Jennifer

Love it and can't wait to stay again .

Partner

10/10

Exceptional

16 May 2026

Cornelia

This was my first time staying here and I was very impressed by the location, service, and amenities. I will definitely return and rate it 10/10

Self

10/10

Exceptional

16 May 2026

Todd

Great rooftop bar. Room was very nicely appointed.

Partner

10/10

Exceptional

15 May 2026

Michelle

The customer service is always consistently amazing. The rooms are clean and comfortable..

Family

10/10

Exceptional

12 May 2026

Kynan

Very fun and happening hotel.

2/10

Poor

12 May 2026

Constantin

Hotel is great, service is really bad.

10/10

Exceptional

11 May 2026

Andria

I liked it all, it's gorgeous with every detail taken care of. The outdoor garden was such a beautiful retreat from the city. The rooftop was such a pleasure.

Self

8/10

Excellent

11 May 2026

Susan

The best thing about this hotel is its location. It is in a great neighborhood with some excellent outdoor space in the front oasis area and on the roof. The rooms are small but efficient. It is hard to figure out how to work the lights in the room, and there are no easy instructions. It is not a quiet hotel, but that is a tradeoff for being in a neighborhood. The staff are helpful but there seems to be a philosophy to offer minimal support to customers.

Partner

8/10

Excellent

10 May 2026

Pragya

Room shower was not a good design. Water poured out within 30 secs of turning the shower on. No lotion, slippers, or water available, had to call for slippers ( much needed since the floors had a lot of dust and turned the bottom of the slippers gray/ black in less than a few hours of wearing it). There were wet spots on the sheets that smelled very heavily of laundry detergent upon arrival. Rooftop and other lounges around the hotel were very nice.

Partner

10/10

Exceptional

10 May 2026

Ben

Superb stay, great location, room size for value.

Partner

10/10

Exceptional

10 May 2026

stephany

The ice machine was broke. On our floor but everything else was amazing

10/10

Exceptional

10 May 2026

Donaldo

Everything was amazing but there is a disconnect between the front desk and management. I ordered a few things for the room before it was ready. Champagne

10/10

Exceptional

09 May 2026

Narce

Staff could be friendlier. The common areas seem to be overcrowded by people who are not staying at the hotel, which is fine but something to be mindful of. Overall, this hotel was a 10/10. The staff at the rooftop bar could be friendlier.

6/10

Pleasant

08 May 2026

Deirdre

Staff are nice but I didn’t get my hotels.com F&B credit and the water dispenser on my floor was broken meaning I had to go up and down each time I needed to get water.

4/10

Poor

07 May 2026

Kayla

The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay.

10/10

Exceptional

06 May 2026

Heather

Loved my stay! The coffee shop, rooftop bar, club, all the amenities were wonderful. Hotel was beautiful, I went with the higher floor and did not regret it. Would book again and again.

Friends

10/10

Exceptional

06 May 2026

Julian

fantastic views, lovely lobby and bar ambiance

6/10

Pleasant

06 May 2026

Dion

This is a really lovely hotel in a great location. My only gripe is the resort fees they charge, an 'all access' fee for access to gym etc. Whether you use those amenities or not. Seems dishonest to me.

8/10

Excellent

06 May 2026

Olivia

Clean, comfortable, with great energy.

Self

10/10

Exceptional

06 May 2026

Sung wook

Excellent

10/10

Exceptional

05 May 2026

Reyna

Great

Partner

6/10

Pleasant

05 May 2026

Danielle

We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day.

Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock.

On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up.

The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed.

When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need….

Partner

8/10

Excellent

04 May 2026

QIANA

Staff is great. Cleanliness great. Bars great. Ambiance great. Views amazing. The only negative were the room's fearures wasn't working. My initial room had sheer drapes that didn't open. 2nd room has lights that didn't work. 3rd room was good until a few hours in. The sheer drapes didn't close. But I understand things malfunction. The hotel was very accommodating. I will visit again.

Self

8/10

Excellent

03 May 2026

Robyn

Tiny rooms like a cruise ship. Beds on platform against window require either inside sleeper to get out of bed and step down from platform or crawl over partner.

Partner

10/10

Exceptional

02 May 2026

Kerry

Loved the staff. Rooms were great. Everything was amazing. They have a club and rooftop. Amazing stay. Will be coming back soon.

Family

10/10

Exceptional

02 May 2026

sharese

This was my first time and experience at public hotel, and I had a comfortable amazing wonderful stay. I definitely am planning on going back to spend a weekend so that this time I could try out some of the events and catch the brunch and bars on the property. overall great day will do it again.

10/10

Exceptional

01 May 2026

Jeffrey

Loved it. Super cool hotel. Best location. Rooms are very small.

Partner

10/10

Exceptional

30 Apr 2026

Asha

Took my 17yr old daughter for out last adolescent spring break trip. She loved the hotel. It’s NYC so we didn’t expect a huge room. Yet ours was perfect and intimate. The staff was super friendly and welcoming. Very accommodating and professional. I would just say the communication on the location of all amenities wasn’t very clear. It was like a scavenger hunt. One restaurant turned into two hosting dinner and brunch.

Family_with_children

6/10

Pleasant

30 Apr 2026

Lynn

Definitely a different type of property.
> Room: Beds on a platform one step above the floor. Digital controls. Decent shower. In room fridge would not get cold. TV signal was spotty. Sink did not drain well. Told they had filtered water and ice but the machines did not work. Besides the concern about tripping off the step, the room was fine.
> Cafe: I had used their online ordering which took my order and claimed it charged my room. Upon going down to pick it up, I was told their online ordering 'doesn't work'. When I attempted to re-order breakfast they told me they were now serving lunch. When I attempted to order something from the menu, they told me they didn't have it.
Each of the three mornings I tried to order they were out (drip coffee, yogurt, sandwich).
> Lobby 'private guest lounge': advertised as coffee/tea/water/fruit in the morning, 6 - 10am. Each of the three mornings I went down the 'hot water' was luke warm. Only one day was there fruit.
> $45 amenities charge: Supposedly for the gym and wellness classes. The first morning I was there the class was cancelled.

Self

10/10

Exceptional

30 Apr 2026

Jordan

Nice clean room with a great view.

10/10

Exceptional

30 Apr 2026

Julia

The open spaces in this location are urban forest feeling so you feel in touch with nature while in bustling NYC.

10/10

Exceptional

29 Apr 2026

Luca

hip, clean, nice

Family

8/10

Excellent

29 Apr 2026

Gregory

Clean room, hip vibe, decent location. The staff was sadly very variable. Although several people at the front desk were lovely and helpful, one bearded Scandinavian type there was surly and aggressive and shouldn’t be in the service industry. The bartender in the lobby was also completely overwhelmed. Sweet but understaffed and forgetful and stressed.

Self

4/10

Poor

28 Apr 2026

Moshe

dont be fooled by the pics. Common area looks nice but rooms suck.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Isaac

The only hotel I stay in nyc!! Perfect location

10/10

Exceptional

27 Apr 2026

Kristen

I had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help with anything I needed. The room was clean, comfortable, and well-maintained, which made my stay very relaxing. The location was convenient and close to everything I needed. I truly appreciated the great service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone looking for a pleasant and comfortable experience.

Self

10/10

Exceptional

26 Apr 2026

Tyler

I love this hotel

10/10

Exceptional

26 Apr 2026

Adam

Friendly staff, rooms were very clean, location is perfect for visiting NYC. Close to subways, fun atmosphere as well.

Self

10/10

Exceptional

26 Apr 2026

Serene

Enjoyed my stay.

Friends

6/10

Pleasant

26 Apr 2026

Emily

The room was clean. Although, feel it was very much they wanted the style more than actual functionality. The lights weren’t very useful whilst trying to get ready, also the sink was out of the bathroom with nowhere for towels or toiletries. Also, we were based on the 5th floor and had to sleep with ear plugs in every night because of the booming music sounds from the hotels various bars, you would think they’d have some thought to paying guests trying to get some sleep. We will not be back. Very disappointed for the price point of this hotel.

Partner

10/10

Exceptional

23 Apr 2026

Eric

Great experience

Family

10/10

Exceptional

23 Apr 2026

Lanizia

Loved it

Partner

10/10

Exceptional

22 Apr 2026

Carlos

Great stay and beautiful hotel

10/10

Exceptional

22 Apr 2026

Daniela

Incredible shared spaces and beautiful rooms

Partner

10/10

Exceptional

21 Apr 2026

Frederick

Didn’t experience it

Family

10/10

Exceptional

21 Apr 2026

Michael

Cool hotel. Great design. Better than other Lower Eastside hotels (Standard, Sixty LES) by a long shot for similar rates. Awesome public areas with people hanging out, chatting, laptopping, including a great outdoor garden space.

Partner

2/10

Poor

20 Apr 2026

Terry

Hidden fees

6/10

Pleasant

20 Apr 2026

Melanie Polanco

Not a hotel you can check in early to, 3pm MEANS 3pm… which is fine because check out is at 12pm anyways. The room seemed clean but didn’t smell fresh, which I didn’t like. I had to open the window to get some crisp air. Bed was super comfortable. Liked the room control for the blinds and lights. That was convenient. The view was really cool from the 14th floor but even better from the rooftop bar. Friendly staff. Elevator is confusing. To come back downstairs just press L and take the escalator.. you will save yourself the embarrassment.

Friends

10/10

Exceptional

20 Apr 2026

Panayotis

Attention to detail
Clean room

10/10

Exceptional

20 Apr 2026

Ati

Lovely stay!

Friends

10/10

Exceptional

20 Apr 2026

Zainub

Great stay! Helpful staff. Breakfast and juice bar was an awesome plus. View from hotel room was beautiful. 10/10 service and care.

Self

10/10

Exceptional

19 Apr 2026

Katharine

Great location. Hotel had very cool vibes, lots of great spots to take photos. Room was perfect for us, really nice layout and had nice upgrades that made it feel more luxurious. At night we went to the rooftop and grabbed a table for a few drinks. They also offer free workout classes in the morning and offered water pitchers that could be refilled. Overall great amenities and would absolutely stay here again.

Friends

10/10

Exceptional

19 Apr 2026

Stephen

Stayed a few times at this hotel, great vibes, rooms fantastic, and location awesome ❤️

Family

10/10

Exceptional

19 Apr 2026

Hector

Great location , amazing staff !