Name: Wyndham Garden Chinatown
Address: 93 Bowery, New York, 10002, US

Wyndham Garden Chinatown

New York Area - NY · United States

100 reviews shown

10/10

Exceptional

30 Jul 2026

Nell

Pleasantly surprised by this hotel.
Loved 180 degree view from our corner room. Enjoyed the clean and chilled workout room. Helpful staff who responded immediately to questions and allowed us to store our suitcases after checkout so we could continue to sightsee

10/10

Exceptional

23 Jul 2026

Ruby

Frankie front desk and Santa’s house keeping helpful and amazing

6/10

Pleasant

20 Jul 2026

Brittany

I was allowed early check-in, however, the room I was placed in was a double bed, despite having paid for an upgrade to a queen bed. So, I felt it was a bit of thrown away investment on my part. The room is showing a ton of wear and tear, light fixtures were barely hanging on, wall paper was peeling, and when I placed my towel on the hook next to the shower, it completely fell off. The hotel fire alarm also continuously malfunctioned for my entire two day stay. The added \"resort fee,\" despite not offering many amenities, was also disappointing, but made clear in advance of the stay.

2/10

Poor

18 Jul 2026

Brandon

Linens- towels were all stained!

Friends_and_family Friends

8/10

Excellent

20 Jun 2026

Thomas

The breakfast is not the greatest and is the same thing every day. Not enough seats down there for size of hotel. Maid forgot to fill out toilet paper one day so nice hotel but not perfect. Very good. Great location away from tourist mid town trap.

Partner

8/10

Excellent

18 Jun 2026

Klara

comfortable room/bed

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Beth

I’m big on customer service, so I do want to share one piece of feedback. Upon arrival, there was a bell attendant on his phone who did not offer to help, even as my daughter and I struggled to carry our bags up the stairs. That was the only downside of our stay. Otherwise, everything from start to finish was excellent. The staff was very attentive whenever we needed assistance, and the hotel is in a prime location—within walking distance to Little Italy, SoHo, and Canal Street, which made getting around very convenient.

I also requested a late checkout at noon, which was approved. After oversleeping, I asked for an additional 15 minutes, and the front desk kindly accommodated without hesitation. That’s what great customer service looks like!

Overall, I would absolutely stay here again and again.

Family

2/10

Poor

27 May 2026

gautam

Was charged for showing late and was kicked out of property even though had a booking for 12 nights

Want my money refund

Partner

10/10

Exceptional

26 May 2026

Raynelda

Love it!!

Partner

6/10

Pleasant

26 May 2026

Greg

No laundry on property.
They shut off heat because of a few hot days. Room temp was at 64 all weekend.
Location was great for walking to major sights and easy to pick up a bus or subway.
Parking wasn't free, it was 2 blocks away and they charged me at the hotel 139.

Self

8/10

Excellent

01 May 2026

Neal

Great location. Great view from the upper level rooms. Rooms were nice. My only minor dings would be: 1) Breakfast room looked very run down and a little spooky. Hotel is connected to a bar; at night there are lots of guys hanging out on the steps to the hotel or right in front. Maybe hotel should think about ways to get them to move. Other than that, I would def stay there again.

Partner

8/10

Excellent

20 Apr 2026

Cindy

Wonderful. Experience. Staff was wonderful to assist in accommodations.

Partner

10/10

Exceptional

19 Mar 2026

Lisa

N/A - did not used

Family

2/10

Poor

12 Mar 2026

Akaria

The room was very dark the lighting was bad except in the bathroom the tv was outdated there was no microwave but there was a fridge

Self

10/10

Exceptional

02 Mar 2026

Jonathan

Highly recommend for any families to stay here. Family of 4 here and we had a great experience staying here. Clean room, friendly staff, breakfast was included during our stay and the staff at the breakfast are very friendly and helpful. Love that this location was near for all Chinatown top places to eat like literally 5-10 mins walking distance. My family would definitely stay here again.

Family_with_children

10/10

Exceptional

20 Feb 2026

Ruth

Claudia helped so much and was amazing! I will definitely be staying here again.

Room was clean and comfortable, the amenities were great!

Self

4/10

Poor

16 Feb 2026

marjace

The room was super small. Hotel felt dated and dusty. The location was not ideal for quick subway rides and required legnthy walks. We were nickle'd and dime'd for basic amenities including a check in an hour before the check in time ($30), microwave ($10 per night). The breakfast was mediocre at best.

Partner

10/10

Exceptional

11 Feb 2026

Keith

Fantastic hotel in a great location for exploring Chinatown and Little Italy. Room was clean and very comfortable. Great bar attached to property.

Partner

6/10

Pleasant

26 Jan 2026

Gisselle

Friendly desk staff, entrance smells good it was clean and all but i booked 2 queen beds room and they changed it to 1 queen bed with a desk and a table and called it an upgrade. Wayever i didnt complain about it but then we woke up to a rat or small animal scratching the walls from the inside and we couldnt leave any sooner. Breakfast was in the basement. I would not go back

2/10

Poor

18 Jan 2026

Alyssa

Multiple charges made onto my card, even after contacting the property before arriving and signing authorization to deduct funds before arriving. 2nd room wasn't ready on time, no discount was offered. Just seemed to want to keep chargin and charging cards. Not friendly. Rude stuff, not quality service and efficient.

Business Family

10/10

Exceptional

18 Jan 2026

Kenneth

Great place

Leisure Partner

10/10

Exceptional

14 Jan 2026

Jessica

10/10

Friends_and_family Friends

10/10

Exceptional

06 Jan 2026

Danilo

Good location and great staff

Partner

10/10

Exceptional

04 Jan 2026

Willard

Clean room, overall great staff, great breakfast (although the seating at times was limited). We got a corner room which was really nice for us and our two grandsons

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

svetlana

Pretty basic breakfast with limited options and paper plates!

10/10

Exceptional

15 Dec 2025

Frank

Yes

Partner

10/10

Exceptional

11 Dec 2025

Gustavo

Great staff

4/10

Poor

08 Dec 2025

Taylor

Truly the strangest hotel room ever. It was super expensive for a small room and the room had a frosted glass wall exposing the bathroom to the rest of the room. Definitely not ideal for friends staying together for travel.

4/10

Poor

02 Dec 2025

Miquel Angel

The staff was really poor (mainly Claudia Fernandez), I booked a room 5 months before the check-in, and they were not able to hold the room properly, so they placed us into an upgraded room and told us this would be our unique room for our 10 days stay, but 2 days later from our checkin, after we had placed out all of our clothes, the surprise came when they told us that we have to move to another room or move out from the hotel, with this words: move out or leave the hotel, they just offered us 6 beers in compensation, with all the arrogance at her best, even we asked fot a Consumer Complaint Form, they told us that they won’t give it top us until we move out from the bedroom. Scam hotel, or Claudia Fernandez is the worst front office I’ve ever seen. The rest is normal.

Leisure Family_with_children

8/10

Excellent

01 Dec 2025

Neil

If you get it at a good price, this hotel is a find! Conveniently located near subway and bus, interesting vibes in neighborhood, lots of restaurants. Staff was wonderful and kind and responsive. Would stay here again!

Leisure Family_with_children

10/10

Exceptional

20 Nov 2025

Caio

Our stay at the Wyndham Garden Chinatown was absolutely perfect. Our room had a beautiful view of the Manhattan Bridge and the One World Trade Center, waking up and going to sleep with that view was truly worth it. The room was spotlessly clean, the bed was extremely comfortable, and honestly, anyone complaining about this hotel doesn’t know what they’re talking about. The shower was excellent as well.

The breakfast was wonderful, with plenty of food and drink options, all very well organized and delicious.

The hotel staff was incredibly attentive. A special thank-you to Claudia Fernandez, who helped me a lot before and during our stay, always replying to my emails very quickly. And also to Justine, who decorated our room with balloons for my fiancée’s birthday. Such a thoughtful gesture that made our trip even more special.

The location is perfect, with easy access to the subway and all major attractions within 15–20 minutes.

Everything was flawless. Highly recommend.

Partner

10/10

Exceptional

17 Nov 2025

Kristen

Big room by NYC standards - great location!

4/10

Poor

16 Nov 2025

Deserrae

For the rate the room was small, and there was mold in the shower. I have pictures that prove it.

8/10

Excellent

16 Nov 2025

Melanie

Breakfast had a nice variety and the breakfast staff were very welcoming.

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Warren

Friendly staff, good value of resort fee (breakfast, water). Rooms are a bit dated, but overall nice stay.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Naiby

Nice room with a perfect view!

10/10

Exceptional

09 Nov 2025

Trisha

Staff was great and friendly, especially our housekeeper. Our daughter was sick and had thrown up on the linens two nights in a row and she was so nice in helping us clean up and asking how she was.

10/10

Exceptional

06 Nov 2025

Chad

Location

8/10

Excellent

03 Nov 2025

Suchitra

Helpful staff. Clean rooms. Good location. I was disappointed the roof top was closed for a private event so we didn't get to see the view. But I would stay again.

10/10

Exceptional

29 Oct 2025

Benjamin

I had a wonderful stay at this hotel thanks to the exceptional service of front desk manager, Claudia. She greeted all guests with genuine warmth. She went above and beyond to make sure guests are happy with their stays. She is a great asset to the hotel and a perfect example of outstanding hospitality. The whole team of front desk staff are very professional as well.

Business Self

10/10

Exceptional

26 Oct 2025

PATRICK

N/a

10/10

Exceptional

26 Oct 2025

rita

loved our stay here

10/10

Exceptional

22 Oct 2025

Andrew

Quality. Comfort. And Price was right.

8/10

Excellent

22 Oct 2025

Hector

Friendly staff

Partner

6/10

Pleasant

21 Oct 2025

Mike

Pros: Location for Chinatown and Little Italy.

Cons:
Breakfast is advertised as “free” on Expedia and the Wyndham site. What is not mentioned is that it is only free for 2 guests. If you have more that 2 people it is not “free”. They don’t tell you that until they email you a few days before your stay.
Room temperature control did not work. Air pressure from the vent was very weak. The room stayed warm with the AC on for several hours. We opened the window in the evening which helped, but then had to deal with street noise and some guy on the street yelling at 5:30am for about 15mins.
Room setup itself was nice but there are signs of wear and tear.
For $500+ a night (after fees and taxes) I would expect much better.

Leisure Family

10/10

Exceptional

15 Oct 2025

Chirapha

Excellent hotel, very friendly staff and high quality rooms. The area is excellent in terms of being in Chinatown and by Little Italy

10/10

Exceptional

12 Oct 2025

Kieran

Great value, excellent location, get balcony room!

Super location, incredibly helpful receptionist in Blanca. Immaculately room. Will definitely stay here again.

Partner

10/10

Exceptional

10 Oct 2025

Penelope

Clean and comfortable hotel - reasonable price for Manhattan.

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Radoslaw Zbigniew

8/10

Excellent

03 Oct 2025

FRANCISCO

The room as too cold and the AC did not work or did not turn on in heat mode.

Business_and_leisure Self

6/10

Pleasant

29 Sep 2025

Oneika

staff was friendly

Leisure Family

10/10

Exceptional

29 Sep 2025

Joanna

The staff and the room were amazing. The view!!! Breakfast was very nice. Only complaint--- no vent fan in bathroom and no towel racks, so towels were draped over all furniture in room. Would definitely recommend.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Andrew

Heart of Chinatown and close to subway and bus. Nice open view.

10/10

Exceptional

21 Sep 2025

richard

Quiet part of the city

10/10

Exceptional

20 Sep 2025

Aidan

They did an exceptional job at being clean and nice and helpful at all times of the day and night

Definitely will be coming back here on the next business trip to NY!

Business_and_leisure Partner

10/10

Exceptional

05 Sep 2025

Scott

Centrally located and close to subway

Leisure Self

10/10

Exceptional

04 Sep 2025

Leisure Friends

10/10

Exceptional

02 Sep 2025

Soumya

Extremely satisfied with the stay

10/10

Exceptional

20 Aug 2025

Fred

The room had very comfortable beds and a great view. The staff were incredibly helpful and friendly, especially the concierge who helped with our destinations. We especially enjoyed the breakfast buffet and the convenient location near popular attractions.

Business_and_leisure Family

10/10

Exceptional

18 Aug 2025

kristen

Great location, quite and clean

Friends_and_family Friends

4/10

Poor

17 Aug 2025

CHARLES

It was noisy all nights around 1 am to 3 am

Leisure Family

10/10

Exceptional

14 Aug 2025

Gerardo

good location
noisy place

Leisure Family

10/10

Exceptional

12 Aug 2025

Ching-Shuan

All good. Except parking is not convenient plus expensive.

Leisure Family_with_children

8/10

Excellent

11 Aug 2025

Raymond

Perfect location
Although on very busy corner, Bowery/Canel at manhattan bridge entrance I was on 2nd floor sound was not an issue.
FD staff very friendly and helpful.
Room AC struggled to get below 72 degrees and only bed cover is heavy comforter felt hot in middle of night.
Had a drink in beer garden was nice, open air, great view from rooftop but all inside.
Breakfast was disappointing as expected

Leisure Friends

10/10

Exceptional

11 Aug 2025

nisij

Great place to stay.

Leisure Family

10/10

Exceptional

09 Aug 2025

Sandra

Awesome

10/10

Exceptional

08 Aug 2025

Verified traveler

Great place to stay!

Room was clean, bed was comfy, hot breakfast was great! Despite being in a busy area it was very quiet in our room. Subway stops and restaurants are close and it made getting around easy. The staff was very helpful and arranged for my daughter who arrived a day later to stay on the same floor as us.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Srikanth

Great Location to go around the city with easy access to subway and food place are a plenty

10/10

Exceptional

30 Jul 2025

Liangdi

The shower head is so hard to turn and confusing for hot andncold

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

salvatore

The complimentary is horrible. Eggs hard and undercooked bacon. Served in the basement that serves as a dark club/bar at night. Great staff and clean, modern room.

Business Self

4/10

Poor

13 Jul 2025

Elizabeth

The staff were nice but the AC in the room did not work and the hotel provided us with two fans to assist with the heat. Our room got as hot as 80 degrees

Leisure Partner

2/10

Poor

12 Jul 2025

Muhammad Tawhidur

Everything from start to finish.

8/10

Excellent

09 Jul 2025

Marybeth

It was convenient for us but for the price that we paid, it could have been cleaner and cooler. It was very warm and no matter how much we reduced the temperature, the coldest it got in the room was 73 degrees.

Leisure Family

2/10

Poor

06 Jul 2025

ANUP

Nothing. Hotel staff terrible

Leisure Family

4/10

Poor

05 Jul 2025

Jennifer

Small bed it was very stiff woke up with back and neck pain only 1 chair in the room and you share the balcony with people on the 15th floor so no privacy

10/10

Exceptional

01 Jul 2025

Devy

4/10

Poor

26 Jun 2025

Scott

C- grade. Air conditioning was horrible. Barely worked. Not cool. Hallways were 80-85 degrees. It was 99 outside. Bad experience. It was so bad they had to send an oscillating fan to my room. Shower drain backed up every day when I took a shower. Room was clean as well as hotel. Free breakfast. Friendly staff. Would not stay there again.

Business Self

8/10

Excellent

24 Jun 2025

Sofya

Clean and convenient; helpful staff.

10/10

Exceptional

22 Jun 2025

Phillip

Leisure Self

8/10

Excellent

19 Jun 2025

Joselito

It was good but the only bothers me is that until now i haven’t got my change from the deposit that i made when we check out

Friends_and_family Family

6/10

Pleasant

17 Jun 2025

Alfredo

Hello!
Claudia was wonderful!
I requested a late check out upon check in Sunday @9:00pm. I travel late and run our family restaurant late Saturday nights. I’ve been serving in the hospitality industry for 42+ years.

At 11:10 am the door was being knocked on. I yelled that I had a late check out and the front desk called my room to give me the “talk” about rewards. Please set up an arrangement system with your team so that guests aren’t bothered in the am when they are requesting a later check out. I’m a good standing guest that has stayed a your hotel for over 10 years or more. It’s a simple request for later check out and should be a basic accommodation. ☮️

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Thu

It was the perfect location and the staff was wonderful.

Leisure Family

8/10

Excellent

11 Jun 2025

Cami

I absolutely LOVED the rain shower in the bathroom. I'm not fond of them, but this stay made me a huge fan. The water pressure was amazing.

After a long day at my conference, a hot shower and a perfect comfortable bed. I slept very well.

Business

4/10

Poor

11 Jun 2025

Anthony

I have, quite literally, never slept on a worse bed. It was like concrete. Holy crap was that terrible.

That said, and other than that, everything else was fine. Location is very good because it's real close to China Town and little Italy. I should have just stayed at my favorite hotel, but chose to venture out a bit.

Really though... Just the worst bed ever. For a second, I thought they put the box springs on top of the mattress by mistake and threw linens over that. Nope. It was just a rock hard bed. I'm not sure if all the rooms feature that \"bed\" (i.e., concrete slab), but my body is still recovering from that sleep. Fitbit also informed me that my sleep score that night was a 32 and my next day readiness was a 17.

So, I have quantitative data that proves just how terrible of a night's sleep I got at this property. It's almost comical how terrible that bed was.

Leisure Family

10/10

Exceptional

04 Jun 2025

Adnan

Nice location. Great place. Medium spacious room. Good amenities and location in the middle of Chinatown. Somewhat over priced

Leisure Family

6/10

Pleasant

03 Jun 2025

Katie

Staff was nice, room was clean. Our room was listed as having a “soaking tub” but it’s just a regular tub. Breakfast was on paper plates and not enough seating, no matter what time we went. Rooftop bar is only open a few days, which wasn’t what my confirmation email said, so we missed out on that. We needed to be near Chinatown, so the location was perfect. Not much of a restaurant there - and why serve Asian food when you’re surrounded by Chinese restaurants in Chinatown? Pub fare would be better, which would be more in line with the Beer Garden.

Leisure Partner

2/10

Poor

26 May 2025

Siobhan

We booked our room via Expedia and when we checked in we instantly noticed it was not the same room we had booked- the pictures that was shown was not the room we got- we also was traveling with 2 infants and when we arrived at 9pm our room did not have the cot set up, we asked the front desk and it took over an hour to get one sent to our room (I had to call downstairs to say we needed it asap) once the cot was brought up they was missing sheets and a pillow again we called downstairs who told us someone would bring it up to the room. It was 10:45pm before they turned up. I was in tears with the whole experience - we asked whether we could change rooms as we had people knocking on our door then running in the lift as it was located in front of the lift. Again the downstairs did NOTHING, they told us they was full yet was still selling rooms on other websites so clearly did not want to help us. The most underwhelming experience and when we wanted to speak to management we was told there was no one there! Honestly don’t waste your time here they couldn’t care less about their customers

Leisure Family_with_children

6/10

Pleasant

25 May 2025

Gustavo

I personally believe that the pictures shown are misleading and dishonest. Do not show the reality of the facilities. Extremely small accommodations night shift at the front desk super dry, not friendly can’t remember his name.

Leisure Family

6/10

Pleasant

20 May 2025

Martin

The bathroom had mold in the sink and the shower. No ventilation in the bathroom. The view was beautiful though. They try but it's more of a backpacking tourist hotel. You don't get luxury for the price you pay.

Leisure Family

2/10

Poor

19 May 2025

carlos

small rooms , mold on bathroom walls . to over price for the conditions . staff was not to friendly , they also false advised their post . rooms dont really look like the photos and theres zero parking even though it says there a onsite garage

Leisure Family

2/10

Poor

18 May 2025

Sallie

Our room was not ready because of short staffing. We waited for almost an hour. The bathroom has no ventilation and has mold growing in the sink and shower tiles on the grout. For the amount of money charged we expected more. Next time we will stay in another hotel. If you like luxury, this is NOT the hotel for you.

Leisure

10/10

Exceptional

17 May 2025

Alberto

Excellent

Cleaner, more spacious and nocer than the NYC standard. Staff wonderful. Good location for transportation, Chinatown and NYU.

Friends_and_family Family

6/10

Pleasant

17 May 2025

Raymond

1) only one style of food
2) Hotel advertised an outdoor roof top which was not available to guests ?

Leisure Partner

6/10

Pleasant

04 May 2025

Weiwei

The Key card to the room did not work

Friends

6/10

Pleasant

25 Apr 2025

Jennifer

Lots of drama in the lobby with people shouting, crying two days in a row.

Leisure Family

10/10

Exceptional

24 Apr 2025

Gregory

Lovdd if

Business Self

8/10

Excellent

22 Apr 2025

Verified traveler

Overall good and tidy but noisy over the weekend. My room had a shared balcony with other rooms which was not pleasant. I had to keep the curtain closed the whole time and would hear people walking outside the room. Staff was kind and responsive.

Business

8/10

Excellent

22 Apr 2025

Susan

Really nice staff, fun location, and good value (especially for Manhattan). Only downsides were building-related: it was unexpectedly warm for April -- a good thing, mostly! -- but our 18th floor was HOT and we never did manage to achieve a comfortable temperature in there. Also, the elevators briefly stopped working a couple times. But the hotel is clean, close to transit and great food options, and every single staffer we met was nice and a credit to Wyndham.

Leisure Family

8/10

Excellent

21 Apr 2025

Verified traveler

Abigail at check in was so kind and awesome at her job.

Friends_and_family Family

8/10

Excellent

18 Apr 2025

Victoria

Wonderful service. Love the breakfast